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USER MANUAL
SM-G8850
English (HK). 04/2020. Rev.1.0
www.samsung.com/hk

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Table of Contents
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Summary of Contents for Samsung Galaxy A8 Star

  • Page 1 USER MANUAL SM-G8850 English (HK). 04/2020. Rev.1.0 www.samsung.com/hk...
  • Page 2: Table Of Contents

    AR EMOJI Device layout and functions Always On Display Battery Multi window SIM or USIM card (nano-SIM card) Samsung Daily Memory card (microSD card) Samsung Pay Turning the device on and off Samsung Members Initial setup Samsung Notes Samsung account...
  • Page 3 130 Themes 130 Lock screen 131 Smart Lock 132 Biometrics and security 133 Face recognition 136 Fingerprint recognition 139 Samsung Pass 142 Secure Folder 146 Accounts and backup 147 Backup and restore 147 Google 148 Advanced features 149 Dual Messenger...
  • Page 4: Basics

    Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
  • Page 5 • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. • Depending on the region or service provider, a screen protector is attached for protection during production and distribution.
  • Page 6: Device Overheating Situations And Solutions

    • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
  • Page 8 Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.
  • Page 9: Device Layout And Functions

    • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Proximity/Light sensor Speaker Front camera LED indicator Volume key Power key Bixby key Touchscreen Multipurpose jack (USB Type-C) Microphone Fingerprint recognition GPS antenna sensor Rear camera (Dual) Flash NFC antenna SIM card / Memory card tray Main antenna Speaker Earphone jack Microphone...
  • Page 11 • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • Connectivity problems and battery drain may occur in the following situations: –...
  • Page 12 Basics Hard keys Volume key Power key Bixby key Function • Press and hold to turn the device on or off. Power • Press to turn on or lock the screen. • Press to launch Bixby. Refer to Bixby for more information. Bixby •...
  • Page 13: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.
  • Page 14 • While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre.
  • Page 15: Sim Or Usim Card (Nano-Sim Card)

    SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 16 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
  • Page 17 Basics Insert the tray back into the tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. • Fully insert the tray into the tray slot to prevent liquid from entering your device. Correct card installation Nano-SIM card 1 Nano-SIM card 2...
  • Page 18: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 19 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
  • Page 20: Turning The Device On And Off

    Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 21 Basics Restarting the device To restart the device, press and hold the Power key, and then tap Restart. If your device is frozen and unresponsive, press and hold the Power key and the Volume Down key simultaneously for more than 7 seconds to restart it. Volume Down key Power key Emergency mode...
  • Page 22: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. Turn on the device. Select your preferred device language and select Select a language. Follow the on-screen instructions to complete the setup.
  • Page 23: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
  • Page 24: Transferring Data From Your Previous Device

    Follow the on-screen instructions to complete signing in to your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Accounts and backup → Accounts.
  • Page 25 Basics Smart Switch Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the Settings app and tap Accounts and backup → Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.
  • Page 26 Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 27 Tick the data types you want to restore and tap Restore. Syncing data You can sync data saved in your devices with Samsung Cloud and access it from other devices. On your new device, launch the Settings app and tap Accounts and backup →...
  • Page 28: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 29 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 30 Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 31 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 32 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 33 Basics Displaying the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location.
  • Page 34 Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.
  • Page 35 Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. •...
  • Page 36 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 37 Basics Icon Meaning Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
  • Page 38 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device.
  • Page 39: Notification Panel

    Basics After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap , the screen will automatically scroll down and more content will be captured.
  • Page 40 Basics You can use the following functions on the notification panel. Access the power options. Quick setting buttons Launch Settings. View the notification details and perform various actions. Access the notification settings. Clear all notifications. Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons.
  • Page 41: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions.
  • Page 42 Basics Additional keyboard functions Some features may not be available depending on the region or service provider. → • : Add an item from the clipboard. → • : Change the keyboard mode or size. • : Enter emoticons. → •...
  • Page 43 Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. Tap and hold over a word that you want to look up. Tap Dictionary on the options list. If a dictionary is not preinstalled on the device, tap Move to Manage dictionaries → next to a dictionary, and then tap Install to download it.
  • Page 44: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 45: Bixby

    • To use Bixby, your device must be connected to a Wi-Fi or mobile network. • To use Bixby, you must sign in to your Samsung account. • Bixby is only available in some languages, and certain features may not be...
  • Page 46 When you launch Bixby for the first time, the Bixby intro page will appear. You must select the language to use with Bixby, sign in to your Samsung account according to the on-screen instructions, and then agree to the terms and conditions.
  • Page 47 Apps and features Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested. While pressing and holding the Bixby key, say what you want to Bixby, and then release your finger from the key when you are finished speaking.
  • Page 48: Phone

    Apps and features If Bixby asks you a question during a conversation, while pressing and holding the Bixby key, answer Bixby. Or, tap and answer Bixby. If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, →...
  • Page 49 Apps and features Enter a phone number. to make a voice call. Access additional options. Add the number to the contacts list. Search for contacts or places. Preview the phone number. Delete a preceding character. Making calls from call logs or contacts list Tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call.
  • Page 50 Apps and features Making calls from the locked screen On the locked screen, drag outside the circle. Making an international call Launch the Phone app and tap Keypad. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap Receiving calls Answering a call When a call comes in, drag...
  • Page 51 Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
  • Page 52 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number. Tap Add to Contacts. Tap Create new contact to create a new contact, or tap Update existing contact to add the number to an existing contact.
  • Page 53: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 54 Launch the Settings app, tap Accounts and backup → Accounts and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 55 Apps and features Sharing contacts You can share contacts with others by using various sharing options. Launch the Contacts app and tap → Share. Select contacts and tap Share. Select a sharing method. Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature.
  • Page 56 Apps and features Tap Add member, select contacts to add to the group, and then tap Done. Tap Save. Sending a group message You can send a group message to a group’s members at the same time. → Groups, select a group, and then tap → Send message. Launch the Contacts app, tap Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your...
  • Page 57: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.
  • Page 58 Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap Conversations. On the messages list, select a contact. To reply to the message, tap input field, enter a message, and then tap Blocking unwanted messages Block messages from specific numbers added to your block list.
  • Page 59: Internet

    Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
  • Page 60 Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode → Turn on Secret mode. If you are using In the toolbar at the bottom of the screen, tap this feature for the first time, set whether to use a password for secret mode.
  • Page 61: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup.
  • Page 62: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. •...
  • Page 63 Apps and features to take a photo. Camera settings Options for current shooting mode Select a lens. Scene optimiser button Shooting modes Current mode Preview thumbnail Switch between the front and Take a photo. rear cameras. • The preview screen may vary depending on the shooting mode and which camera is being used.
  • Page 64 Apps and features Selecting a lens for shooting On the preview screen, tap PHOTO, select the lens you want, and then take a photo. • : The wide-angle lens lets you take basic photos. • : The telephoto lens (2x optical zoom) lets you take photos much clearer by enlarging the subject.
  • Page 65 Apps and features Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The intelligent camera feature automatically recognises the subject and optimises the colour and any effects. On the shooting modes list, tap PHOTO and tap to take a photo.
  • Page 66 Apps and features Face the front camera lens. to take a photo. Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. On the preview screen, tap Select a filter effect or beauty effects and take a photo.
  • Page 67 Apps and features Live focus mode The dual camera allows you to take shallow focus photos where the background is blurred and the subject stands out clearly. Taking portraits that stand out using the Live focus feature Adjust the background blur level on the preview screen and take a photo that highlights the subject.
  • Page 68 Apps and features Editing the background of the Live focus photos You can also edit the background blur level of a photo taken with the Live focus feature. When the background lighting appears in blurred points, you can change the shape of the background blur.
  • Page 69 Apps and features Select a photo taken with the Live focus feature and tap Change background effect. To adjust the background blur level, drag the background blur adjustment bar to the left or right. When the background lighting appears in blurred points, the (Artistic) icon will appear on the effects list.
  • Page 70 Apps and features Recording super slow motion videos Record a video by capturing a single moment that the subject is moving. On the shooting modes list, tap MORE → SUPER SLOW-MO. Camera settings Start recording a video. The device will capture the moment in super slow motion and save it as a video.
  • Page 71 Apps and features Playing super slow motion videos Select a super slow motion video and tap Play super slow-mo video. Random background music will automatically accompany the video during playback. To capture an image while playing a video, tap Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it.
  • Page 72 Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap MORE → PRO. Select options and customise the settings, and then tap to take a photo. Available options •...
  • Page 73 Apps and features Night mode Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap NIGHT. Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene.
  • Page 74 Apps and features On the preview screen, tap the preview thumbnail. Tap Play slow motion video. The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, drag the section editing bar to the left or right.
  • Page 75 Apps and features Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • Make sure to keep the white frame inside the viewfinder window. •...
  • Page 76 Apps and features Camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. Intelligent features • Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene. •...
  • Page 77 Apps and features Useful features • HDR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas. • Pictures as previewed (Selfie): Invert the image to create a mirror-image of the original scene, when taking photos with the front camera. •...
  • Page 78: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images Launch the Gallery app and tap Pictures. Select an image. Access additional options. Bixby Vision Modify the image.
  • Page 79 Apps and features Viewing videos Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Rewind or Access additional fast-forward by options. dragging the bar. Capture the Create an current screen. animated GIF.
  • Page 80 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums.
  • Page 81 Tap and hold a story to delete, and tap Delete. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
  • Page 82: Ar Emoji

    Apps and features AR EMOJI Introduction Create a My Emoji that looks just like you, and take photos or record videos using stickers. You can customise My Emoji’s features, such as the face shape or hairstyle, and decorate My Emoji with various accessories. You can also express yourself in fun ways using My Emoji stickers during a conversation.
  • Page 83 You can use My Emoji stickers during a conversation via messages or on a social network. The following actions are an example of using My Emoji stickers in the Messages app. → While composing a message in the Messages app, tap on the Samsung keyboard. Tap the My Emoji icon.
  • Page 84 The My Emoji sticker will be inserted. My Emoji icon Deleting My Emoji stickers → On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My Emoji stickers you want to delete and tap Delete.
  • Page 85: Always On Display

    Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. •...
  • Page 86: Multi Window

    Apps and features Swipe to the left or right on the clock to move to the music controller. Tap the icons to control the playback. Changing the schedule for the Always On Display feature Launch the Settings app, tap Lock screen → Always On Display → Show as scheduled → Set schedule and set the start and end time.
  • Page 87 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.
  • Page 88 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.
  • Page 89: Samsung Daily

    Samsung Daily View the latest news and various content, such as videos and games. • To use Samsung Daily, your device must be connected to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Samsung account.
  • Page 90: Samsung Pay

    The content of the cards update automatically at a specified interval. You can update cards whenever you want by swiping downwards on the screen. To close Samsung Daily, swipe to the left on the screen or tap the Back button. Samsung Pay...
  • Page 91 Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
  • Page 92 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use.
  • Page 93: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
  • Page 94: Calendar

    Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 95: Reminder

    • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must register and sign in to your Samsung account. • To use location reminders, the GPS feature must be activated.
  • Page 96: Samsung Health

    To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, tap and hold a reminder, tick reminders to delete, and then tap Delete. Samsung Health Introduction Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness.
  • Page 97 Compare your step count records with other Samsung Health users or compete with your friends. To add items to the Samsung Health screen, tap Manage items at the bottom of the trackers list and tap on the items to add.
  • Page 98 On the Samsung Health screen, tap Together. Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health screen, tap the steps tracker. Current step total Target • You may experience a brief delay while the steps tracker monitors your steps and then displays your step count.
  • Page 99 (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
  • Page 100: Voice Recorder

    Introduction Use different recording modes for various situations. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark.
  • Page 101: My Files

    Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • Standard: This is the normal recording mode. • Speech-to-text: The device records your voice and simultaneously converts it to on- screen text.
  • Page 102: Clock

    Apps and features Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save.
  • Page 103: Calculator

    Apps and features Stopwatch Launch the Clock app and tap Stopwatch. Tap Start to time an event. To record lap times while timing an event, tap Lap. Tap Stop to stop timing. To restart the timing, tap Resume. To clear lap times, tap Reset. Timer Launch the Clock app and tap Timer.
  • Page 104: Radio

    Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect an earphone, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time.
  • Page 105: Game Launcher

    Apps and features Scanning radio stations Launch the Radio app. Tap Scan. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list. Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access.
  • Page 106 Apps and features Using Game Launcher Launch the Settings app, tap Advanced features and tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen.
  • Page 107: Smartthings

    • The devices you can connect may vary depending on the region or service provider. Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the...
  • Page 108 Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. Open the Samsung folder and launch the SmartThings app. → Device. Tap Add device or tap Tap Scan.
  • Page 109 Adding locations → → Add Open the Samsung folder, launch the SmartThings app, and then tap location. Enter the location name. To set a location, tap Geolocation to select a location on the map and tap Done.
  • Page 110 You can receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone. To set devices to receive notifications, open the Samsung folder, launch the SmartThings → → Notifications, and then tap the switches next to the devices you want.
  • Page 111: Sharing Content

    Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. Launch the Gallery app and select an image. and select a sharing method, such as message and email.
  • Page 112: Google Apps

    Smart View-enabled TV or monitor. • Link Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, you must sign in to your Samsung account.
  • Page 113 Apps and features Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later. Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others.
  • Page 114: Introduction

    Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap The features may vary depending on the region or service provider. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
  • Page 115 Settings • Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.
  • Page 116: Wi-Fi

    Settings Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list.
  • Page 117: Bluetooth

    Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured.
  • Page 118 Settings Pairing with other Bluetooth devices On the Settings screen, tap Connections → Bluetooth, and then tap the switch to activate it. The detected devices will be listed. Select a device to pair with. If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode.
  • Page 119: Nfc And Payment

    Settings Unpairing Bluetooth devices On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. next to the device name to unpair. Tap Unpair. NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products.
  • Page 120 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.
  • Page 121: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
  • Page 122: Mobile Hotspot And Tethering

    Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.
  • Page 123: More Connection Settings

    Settings More connection settings Customise settings to control other features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
  • Page 124 Settings Select the printer plug-in. The device searches for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → →...
  • Page 125: Sounds And Vibration

    Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster.
  • Page 126: Dolby Atmos (Surround Sound)

    Settings • System sound: Set the device to sound for actions, such as controlling the touchscreen. • Sound quality and effects: Set the device’s sound quality and effects. Refer to Dolby Atmos (surround sound). • Separate app sound: Set the device to play media sound from a specific app separately on the other audio device.
  • Page 127: Display

    Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Adaptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions. •...
  • Page 128: Blue Light Filter

    Settings Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen. On the Settings screen, tap Display → Blue light filter, and then tap the Turn on now switch to activate it. Drag the adjustment bar to adjust the filter’s opacity. To set the schedule to apply the blue light filter to the screen, tap the Turn on as scheduled switch to activate it and select an option.
  • Page 129: Screensaver

    Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase. On the Settings screen, tap Display →...
  • Page 130: Themes

    Settings to select albums for displaying images. When you are finished, tap the Back button. To preview the selected option, tap Preview. When you tap the screen while your screensaver is displayed, the screen will turn on. Themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device.
  • Page 131: Smart Lock

    Settings • Wallpaper services: Set the device to use wallpaper services such as Dynamic Lock screen. • Clock style: Change the type and colour of the clock on the locked screen. • Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming.
  • Page 132: Biometrics And Security

    Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • Security update: View the version of your device’s software and check for updates. • Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to Samsung Pass for more information.
  • Page 133: Face Recognition

    • If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted. If you want to use your biometric data in apps or features, such as Samsung Pass and Samsung Pay, you must register your biometric data again.
  • Page 134 Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. On the Settings screen, tap Biometrics and security → Face recognition. Read the on-screen instructions and tap Continue. Set a screen lock method. Select whether you are wearing glasses or not and tap Continue.
  • Page 135 Settings Deleting the registered face data You can delete face data that you have registered. On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated.
  • Page 136: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 137 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 138 Unlock the screen using the preset screen lock method. Select a fingerprint to delete and tap Remove. Using Samsung Pass When you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass...
  • Page 139: Samsung Pass

    • To use this feature, your device must be connected to a Wi-Fi or mobile network. • To use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account.
  • Page 140 Save. Managing sign-in information View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information. On the Samsung Pass main screen, tap Sign-in and select a website or app from the list.
  • Page 141 When using websites or apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap → Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear.
  • Page 142: Secure Folder

    Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
  • Page 143 • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 144 Tap and hold an app to delete, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 145 (Secure Folder) to deactivate the feature. downwards on the notification panel and tap Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap →...
  • Page 146: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.
  • Page 147: Backup And Restore

    On the Settings screen, tap Accounts and backup → Backup and restore → Back up data for the Samsung account, select the items you want to back up, and then tap Back up. Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information.
  • Page 148: Advanced Features

    Bixby Key. • Call & text on other devices: Use your device’s calling and messaging features on other devices signed in to your Samsung account. This feature may not be available depending on the region or service provider. • Smart pop-up view: Select apps to view their notifications via pop-up windows. When using this feature, you can quickly view the contents via pop-up windows by tapping the icon on the screen.
  • Page 149: Dual Messenger

    Settings • Dual Messenger: Install the second app and use two separate accounts for the same messenger app. Refer to Dual Messenger for more information. • Send SOS messages: Set the device to send help messages by pressing the Power key three times.
  • Page 150: Digital Wellbeing And Parental Controls

    Settings Digital Wellbeing and parental controls Options View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use. On the Settings screen, tap Digital Wellbeing and parental controls.
  • Page 151: Device Care

    Settings Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. On the Settings screen, tap Digital Wellbeing and parental controls → App timers. Tap No timer next the app you want and set the time.
  • Page 152 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device care → Battery. • The usage time left shows the time remaining before the battery power runs out.
  • Page 153: Apps

    The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete files or uninstall apps that you do not use any more, select a category. Then, tick items to select and tap Delete or Uninstall.
  • Page 154: General Management

    Settings General management Customise your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language.
  • Page 155: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Screen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. •...
  • Page 156: User Manual

    Settings Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings.
  • Page 157: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 158 • If the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre. Restarting the device If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.
  • Page 159 • When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network. The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced.
  • Page 160 • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre. Photo quality is poorer than the preview •...
  • Page 161 → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset. If the tips above do not solve the problem, contact a Samsung Service Centre. A connection is not established when you connect the device to a computer •...
  • Page 162 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 163 No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd. ® • Bluetooth is a registered trademark of Bluetooth SIG, Inc.

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