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ThinkCentre X1
Hardware Maintenance Manual
Machine Types: 10HT, 10HU, 10JX, 10JY, 10JW, 10K0, 10KE, and
10KF

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Summary of Contents for Lenovo 10HU

  • Page 1 ThinkCentre X1 Hardware Maintenance Manual Machine Types: 10HT, 10HU, 10JX, 10JY, 10JW, 10K0, 10KE, and 10KF...
  • Page 2 Third Edition (June 2017) © Copyright Lenovo 2016, 2017. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
  • Page 3: Table Of Contents

    ....mode ....An introduction to Lenovo programs ..Enabling or disabling the Configuration Change Detection feature .
  • Page 4 Recovery information for Windows 10..Safety and warranty ... Lenovo Web site ... . Chapter 8. Service checkout and Lenovo Support Web site.
  • Page 5 Trademarks ....© Copyright Lenovo 2016, 2017...
  • Page 6 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 7: About This Manual

    Important: This manual is intended only for trained service technicians who are familiar with Lenovo computers. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a Lenovo computer, be sure to read and understand Chapter 1 “Read this first: Important safety information” on page 1.
  • Page 8 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 9: Chapter 1. Read This First: Important Safety Information

    Reading and understanding all the safety information reduces the risk of personal injury and damage to your product. If you no longer have a copy of the Safety and Warranty ® Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo Support Web site at http://www.lenovo.com/UserManuals.
  • Page 10: Electrical Safety

    Attention: Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you think are too heavy for you. • Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe. •...
  • Page 11 Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.
  • Page 12: Safety Inspection Guide

    – Send another person to get medical aid. Safety inspection guide The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these products. Each machine, as it was designed and built, had required safety items installed to protect users and service personnel from injury.
  • Page 13: Grounding Requirements

    • Avoid contact with other people while handling the part. • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap.
  • Page 14 • Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables. •...
  • Page 15 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 16 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 17 ≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Chapter 1 Read this first: Important safety information...
  • Page 18 Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. • Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas. •...
  • Page 19 • A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui pode resultar em exposição prejudicial à radiação. PERIGO Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte: Radiação a laser quando aberto.
  • Page 20 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 21 Chapter 1 Read this first: Important safety information...
  • Page 22 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 23 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter un danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cours d'un orage.
  • Page 24 ATTENTION: Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou des émetteurs) sont installés, prenez connaissance des informations suivantes : • Ne retirez pas le carter. En ouvrant l'unité de CD-ROM ou de DVD-ROM, vous vous exposez au rayonnement dangereux du laser.
  • Page 25 VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: • Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigurationsarbeiten durchführen. • Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt anschließen.
  • Page 26 • über 100 C erhitzen. • reparieren oder zerlegen. Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit Lichtwellenleitertechnik oder Sendern) Folgendes beachten: • Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergeräts können gefährliche Laserstrahlungen freigesetzt werden.
  • Page 27 Chapter 1 Read this first: Important safety information...
  • Page 28 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 29 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. •...
  • Page 30 ATTENZIONE: Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o trasmittenti), tener presente quanto segue: • Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica. •...
  • Page 31 Chapter 1 Read this first: Important safety information...
  • Page 32 PELIGRO La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede ser peligrosa. Para evitar el riesgo de descarga eléctrica: • No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. •...
  • Page 33 • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. • Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo contrario en los procedimientos de instalación y configuración.
  • Page 34 Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo siguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con instrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg ≥32 kg ≥55 kg...
  • Page 35: Chapter 2. Product Overview

    Note: The computer hardware might look slightly different from the illustrations. Front view Figure 1. Front view Integrated camera activity indicator Integrated microphones (2) Integrated camera shield control slider Integrated camera Microphone mute/unmute control Monitor/computer mode switch Power button Power indicator © Copyright Lenovo 2016, 2017...
  • Page 36 Storage drive activity indicator Microphone mute/unmute indicator Internal speakers (2) • Integrated camera Used to take pictures or hold a video conference. • Integrated camera activity indicator When the integrated camera activity indicator is on, the camera is in use. •...
  • Page 37: Rear View

    Rear view Figure 2. Rear view Card reader slot (optional) Always On USB 3.0 connector (with rapid charge) Headset connector USB 3.0 connector Security-lock slot Power-adapter connector ® DisplayPort connector Ethernet connector USB 3.0 connectors (3) • Always On USB 3.0 connector (with rapid charge) Used to connect a device that requires a USB 2.0 or USB 3.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a personal digital assistant (PDA).
  • Page 38 • Card reader slot Used to hold a card-shaped storage medium so that the card reader can read the data on the storage medium. Your computer supports the following cards: – Memory Stick card – Memory Stick PRO card – MultiMediaCard (MMC) –...
  • Page 39: Computer Components

    Computer components Note: Depending on your computer model, some of the following components might not be available. Figure 3. Computer components Chapter 2 Product overview...
  • Page 40: Major Frus And Crus

    Orchid Tilt Stand base Orchid Tilt Stand Memory module shield Slide cover Bottom cover I/O shield Integrated camera Computer cover LCD panel Cover presence switch (also known as intrusion switch) I/O bracket Card reader I/O board Storage drive Storage drive bracket Internal speakers (2) Wi-Fi antennas (2) VESA mount bracket...
  • Page 41 Chapter 2 Product overview...
  • Page 42 Figure 4. Major FRUs and CRUs The following table lists the major FRUs shown in the illustration above and identifies which FRUs are also self-service CRUs or optional-service CRUs. Notes: • Self-service CRUs: These CRUs unplug or are secured by no more than two screws. Examples of these types of CRUs include the keyboard, the mouse, any USB device, and the power cord.
  • Page 43: Parts On The System Board

    System board shield For detailed FRU information, such as the FRU part numbers and supported computer models, go to: http:/www.lenovo.com/serviceparts-lookup Parts on the system board Note: For the parts that are displayed on the following figure but not introduced in the following table, see “Front view”...
  • Page 44: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The machine type and model label is attached on the bottom of your computer as shown.
  • Page 45 Your computer is preinstalled with Windows 7 or Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.
  • Page 46 System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer. The information includes processor type, installation date, connected printers and other peripherals, power sources, maintenance history, and so on.
  • Page 47: Specifications

    Specifications This section lists the physical specifications for your computer. Dimensions (without a computer stand base) Width: 570 mm (22.4 inches) Height: 450 mm (17.7 inches) Depth: 100 mm (3.9 inches) Weight (without the package) Maximum configuration as shipped: 5 kg (11 lb) Environment •...
  • Page 48: Installing A Program That Is Ready To Be Installed

    Installing a program that is ready to be installed Note: For Windows 7, depending on the computer model, some of the Lenovo programs might be ready to be installed, so you need to install them manually. Then, you can access and use these programs.
  • Page 49 BIOS updates. The program gathers information from the Lenovo Help Center about new updates for your computer, then sorts and displays the updates for download and installation. You have complete control of which updates to download and install.
  • Page 50 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 51: Chapter 3. Using Your Computer

    Lenovo for help. In addition, some locations offer extended privileges and services to registered users. To register the computer with Lenovo, ensure that the computer is connected to the Internet. Then, go to http://www.lenovo.com/register and follow the instructions on the screen.
  • Page 52: Setting The Computer Volume

    Setting the computer volume To set the computer volume, do the following: 1. Click the volume icon in the Windows notification area on the taskbar. Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area.
  • Page 53: Connecting To A Bluetooth-Enabled Device

    3. Click a wireless LAN, and then click Connect to connect the computer to it. Provide required information if needed. Connecting to a Bluetooth-enabled device Bluetooth is a short-range wireless communications technology. Use Bluetooth to establish a wireless connection between the computer and another Bluetooth-enabled device within a distance of about 10 m (32.8 ft).
  • Page 54 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 55: Chapter 4. You And Your Computer

    1. Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2016, 2017...
  • Page 56: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility...
  • Page 57 Ease of Access Center Ease of Access Center on the Windows operating system enables users to configure their computers to suit their physical and cognitive needs. To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2.
  • Page 58 3. Follow the instructions on the screen. Screen-reader technologies Screen-reader technologies are primarily focused on software program interfaces, help information systems, and various online documents. For additional information about screen readers, see the following: • Using PDFs with screen readers: http://www.adobe.com/accessibility.html?promoid=DJGVE •...
  • Page 59: Cleaning The Computer

    Then, you can type a message on the computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 60: Keeping The Computer Current

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
  • Page 61: Moving The Computer

    If the local electrical outlet style is different from the type you are currently using, contact the Lenovo Customer Support Center to purchase either an electrical plug adapter or a new power cord. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. If you cannot find the support telephone number for your country or region, contact your Lenovo reseller.
  • Page 62 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 63: Chapter 5. Security

    “Computrace Agent software embedded in firmware” on page 58 • “Trusted Platform Module (TPM)” on page 58 Locking the computer This section provides information about locking the computer with the locking devices to keep the computer safe. © Copyright Lenovo 2016, 2017...
  • Page 64: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.
  • Page 65: Using The Cover Presence Switch

    The computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on the computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 66: Computrace Agent Software Embedded In Firmware

    For more information about how to use your antivirus software, refer to the help system of your antivirus software. Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution. The software detects if changes have been made on the computer, such as hardware, software, or the computer call-in location.
  • Page 67: Chapter 6. Advanced Configuration

    3. Select the feature you want to enable or disable and press Enter. 4. Select the desired setting and press Enter. 5. Exit the Setup Utility program. See “Exiting the Setup Utility program” on page 63. © Copyright Lenovo 2016, 2017...
  • Page 68: Enabling Or Disabling The Erp Lps Compliance Mode

    Enabling or disabling the ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable the ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when the computer is off or in sleep mode.
  • Page 69: Using Bios Passwords

    3. Select the desired setting and press Enter. 4. Exit the Setup Utility program. See “Exiting the Setup Utility program” on page 63. To bypass the error message and log in to the operating system, do one of the following: •...
  • Page 70: Selecting A Startup Device

    • Contain at least one alphabetic character and one numeric character • Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous passwords Setting, changing, and deleting a password To set, change, or delete a password, do the following: 1.
  • Page 71: Exiting The Setup Utility Program

    To update the BIOS, do the following: 1. Go to http://www.lenovo.com/drivers. 2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you download.
  • Page 72 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 73: Chapter 7. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. See “Recovery information” on page 75. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information about help, service, and technical assistance, see Chapter 10 “Getting information, help, and service”...
  • Page 74: Audio Problems

    • If the computer has a secondary power switch on the rear of the computer, ensure that it is switched on. • The power indicator on the front of the computer is on. • The computer voltage matches the voltage available at the electrical outlet for your country or region. The operating system fails to start up Solution: Ensure that the startup sequence includes the device where the operating system resides.
  • Page 75: Cd Problems

    – For Windows 10: Right-click the volume icon in the Windows notification area on the taskbar. Then, click Open Volume Mixer and select the desired speaker. Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area.
  • Page 76: Intermittent Problems

    • Check all cable connections to and from the speakers. • Use the DVD menu for the video to select a different audio track. Playback is slow or choppy Solutions: • Disable any background programs, such as AntiVirus or Desktop Themes. •...
  • Page 77: Screen Problems

    Solutions: • Ensure that all storage drive signal cables and power cables are connected correctly. • Ensure that the storage drive the computer starts up from is listed as the first startup device in the Setup Utility program. Refer to “Changing the startup device sequence permanently” on page 62. Note: In rare cases, the storage drive with the operating system might get corrupted or damaged.
  • Page 78: Networking Problems

    Networking problems This section provides solutions to networking-related problems. Ethernet LAN problems My computer cannot be connected to an Ethernet LAN Solutions: • Connect the cable from the Ethernet connector to the RJ45 connector of the hub. • Enable the Ethernet LAN feature in the Setup Utility program. See “Starting the Setup Utility program” on page 59.
  • Page 79 • Enable the wireless LAN feature in the Setup Utility program. See “Starting the Setup Utility program” on page 59. Then, follow the instructions on the screen. • For Windows 10, enable the wireless LAN feature in Windows Settings. Click the Start button to open the Start menu, and then click Settings ➙...
  • Page 80: Performance Problems

    Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 44. 3. Click Playback devices. 4. If you are using the Headset profile, select Bluetooth Hands-free Audio, and then click Set Default. If you are using the AV profile, select Stereo Audio, and then click Set Default.
  • Page 81: Serial Connector Cannot Be Accessed

    • Right-click a blank area on the taskbar and open Task Manager. Then, end some tasks you are not performing. • Install additional memory modules. To purchase memory modules, go to http://www.lenovo.com. Serial connector cannot be accessed Solutions: • Connect the serial cable to the serial connector on the computer and to the serial device. If the serial device has its own power cord, connect the power cord to a grounded electrical outlet.
  • Page 82: Diagnostics

    If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
  • Page 83: Recovery Information

    Recovery information This section provides instructions about how to recover your operating system. Note: If a device does not work normally after recovering the operating system, update the device driver. See “Keeping the computer current” on page 52. Recovery information for Windows 7 To recover your Windows 7 operating system, use the following solutions: •...
  • Page 84: Recovery Information For Windows 10

    62. 2. Follow the instructions on the screen to choose the appropriate recovery solution. • Use the recovery disc set provided by Lenovo to restore the entire storage drive to the factory-default settings. – If the computer comes with the recovery disc set, follow the instructions shipped with the disc set.
  • Page 85: Chapter 8. Service Checkout And Symptom-To-Fru Index

    Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom – Do diagnostics indicate a failure? – What, when, where, single, or multiple systems? © Copyright Lenovo 2016, 2017...
  • Page 86: Symptom-To-Fru Index

    “Undetermined problems” on page 82. Notes: • The Symptom-to-FRU index is not specific to any machine type and are applicable to all Lenovo computers. • If you have both an error message and an incorrect audio response, diagnose the error message first.
  • Page 87: Power Supply Problems

    Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.
  • Page 88: Miscellaneous Error Conditions

    If the POST detects a problem, an error message appears on the screen. A single problem can cause several error messages to appear. When you correct the cause of the first error message, the other error messages probably will not be displayed next time you turn on the system. Error code POST error message Description/Action...
  • Page 89 Message/Symptom FRU/Action ® Computer will not perform a Wake On LAN (if applicable) 1. Check power supply and signal cable connections to network adapter. 2. Ensure that the operating system settings are set to enable Wake on LAN. 3. Ensure Wake On LAN feature is enabled in Setup/Configuration (see “Starting the Setup Utility program”...
  • Page 90: Undetermined Problems

    Message/Symptom FRU/Action Program loads from the hard disk with a known-good 1. Run the Setup Utility program and check Startup diagnostics diskette in the first 3.5-inch diskette drive sequence. 2. Diskette Drive 3. Diskette Drive Cable 4. System Board 5. Power Supply RPL computer cannot access programs from its own hard 1.
  • Page 91: Chapter 9. Installing Or Replacing Hardware

    • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 92: Replacing The Power Adapter

    Use the instructions shipped with the option to help you make the connection and install any software or device drivers that are required for the option. Replacing the power adapter Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...
  • Page 93: Removing The Slide Cover

    3. Connect the new power adapter to the power adapter connector at the rear of your computer and a workable electrical outlet. Figure 10. Connecting the new power adapter Removing the slide cover Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...
  • Page 94: Replacing The Bottom Cover

    4. Hold the slide cover with your hands. Then, slide the cover as shown to remove it from the computer. Figure 11. Removing the slide cover Replacing the bottom cover Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information”...
  • Page 95: Replacing The Memory Module

    4. Remove the eight screws that secure the bottom cover to remove it from the computer. Figure 12. Removing the bottom cover 5. Align the screw holes in the new bottom cover with the corresponding holes in the computer. Then, install the eight screws to secure the bottom cover to the computer.
  • Page 96 Figure 13. Removing the memory module shield 5. Open the retaining clips and gently pull the memory module out of the memory slot. Figure 14. Removing the memory module 6. Position the new memory module over the memory slot. Ensure that the notch on the memory module aligns correctly with the slot key on the system board.
  • Page 97: Replacing The I/O Bracket

    Replacing the I/O bracket Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. To replace the I/O bracket, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 98: Replacing The I/O Shield

    7. Route the card reader cable through the cable guide in the new I/O bracket. 8. Reinstall the bottom cover. See “Replacing the bottom cover” on page 86. What to do next: • To work with another piece of hardware, go to the appropriate section. •...
  • Page 99: Replacing The Card Reader

    7. Align the two screw holes in the new I/O shield with the corresponding screw holes in the computer. Then, install the two screws to secure the I/O shield to the computer. Figure 20. Installing the I/O shield 8. Reinstall the I/O bracket. See “Replacing the I/O bracket” on page 89. 9.
  • Page 100: Replacing The Orchid Tilt Stand

    8. Remove the two screws that secure the card reader to remove it from the I/O board. Figure 21. Removing the card reader 9. Align the two screw holes in the new card reader with the corresponding holes in the I/O board. Then, install the two screws to secure the card reader to the I/O board.
  • Page 101 2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the slide cover is facing up. 3. Remove the slide cover. See “Removing the slide cover” on page 85. 4.
  • Page 102: Replacing The Storage Drive

    8. Insert the two tabs on the new Orchid Tilt Stand into the corresponding holes in the computer as shown. Then, pivot the Orchid Tilt Stand downward and install the two screws to secure the stand to the computer. Figure 26. Installing the Orchid Tilt Stand 9.
  • Page 103 5. Remove the two screws that secure the storage drive bracket. Then, slide the storage drive bracket as shown to remove it from the computer. Figure 27. Removing the storage drive bracket 6. Remove the four screws that secure the storage drive to the bracket. Then, slide the storage drive as shown to remove it from the bracket.
  • Page 104: Replacing The Wi-Fi Antennas

    7. Slide the new storage drive into the bracket so that the screw holes in the new storage drive align with the corresponding holes in the storage drive bracket. Then, install the four screws to secure the new storage drive to the bracket. Figure 29.
  • Page 105: Replacing The System Board Shield

    1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the slide cover. See “Removing the slide cover” on page 85. 3.
  • Page 106: Replacing The Cover Presence Switch

    1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the slide cover. See “Removing the slide cover” on page 85. 3.
  • Page 107: Replacing The Vesa Mount Bracket

    3. Remove the bottom cover. See “Replacing the bottom cover” on page 86. 4. Remove the Orchid Tilt Stand. See “Replacing the Orchid Tilt Stand” on page 92. 5. Remove the system board shield. See “Replacing the system board shield” on page 97. 6.
  • Page 108 To replace the VESA mount bracket, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 109: Replacing The I/O Board

    • To complete the installation or replacement, go to “Completing the parts replacement” on page 117. Replacing the I/O board Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. To replace the I/O board, do the following: 1.
  • Page 110: Replacing The Internal Speakers

    10. Align the two screw holes in the new I/O board with the corresponding holes in the computer. Then, install the two screws to secure the I/O board. Figure 39. Installing the I/O board 11. Connect the I/O cable to the I/O connector in the new I/O board. 12.
  • Page 111: Replacing The Coin-Cell Battery

    8. Lift the speakers upward to remove them from the computer. Figure 40. Removing the internal speakers 9. Align the four screw holes in the new internal speakers with the corresponding holes in the computer. Then, press the internal speakers downward until they snap into position. Figure 41.
  • Page 112 The coin-cell battery normally requires no charging or maintenance throughout its life; however, no coin-cell battery lasts forever. If the coin-cell battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer. Refer to the “Lithium coin-cell battery notice”...
  • Page 113: Replacing The Wi-Fi Card

    Replacing the Wi-Fi card Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. To replace the Wi-Fi card, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 114: Replacing The Heat Sink

    9. Insert a new Wi-Fi card into the Wi-Fi card slot. Then, pivot the Wi-Fi card downward. Note: Do not touch the notched edge of the Wi-Fi card. Figure 46. Installing the Wi-Fi card 10. Install the screw to secure the Wi-Fi card to the system board. Then, connect the Wi-Fi antenna cables to the Wi-Fi card.
  • Page 115: Replacing The System Fan

    6. Locate the heat sink. See “Computer components” on page 31. 7. Loosen the four screws that secure the heat sink to the system board in the numeric order as shown. Then, lift the heat sink to remove it from the computer. Note: Carefully loosen the four screws from the system board to avoid any possible damage to the system board.
  • Page 116: Replacing The System Board

    8. Remove the three screws that secure the system fan to the computer. Then, lift the system fan to remove it from the computer. Figure 49. Removing the system fan 9. Align the three screw holes in the new system fan with the corresponding holes in the computer. Then, install the three screws to secure the system fan to the computer.
  • Page 117: Replacing The Control Button Board

    9. Remove the heat sink assembly. See “Replacing the heat sink” on page 106. 10. Record the cable routing and cable connections, and then disconnect all cables from the system board. See “Parts on the system board” on page 35. 11.
  • Page 118 5. Remove the system board shield. See “Replacing the system board shield” on page 97. 6. Locate the control button board. See “Computer components” on page 31. 7. Make a record of the cable routing and cable connections, and then disconnect all cables from the control button board.
  • Page 119: Replacing The Led Board

    Replacing the LED board Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. To replace the LED board, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 120: Replacing The Computer Cover

    Replacing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. To replace the computer cover, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 121 19. Remove the three screws that secure the computer cover. Then, slide the computer cover as shown to remove it from the computer. Figure 55. Removing the computer cover Chapter 9 Installing or replacing hardware...
  • Page 122 20. Align the edges of the computer cover with the rail guides on the computer. Then, slide the computer cover as shown and install the three screws to secure the cover to the computer. Figure 56. Installing the computer cover 21.
  • Page 123: Replacing The Integrated Camera

    Replacing the integrated camera Attention: Do not open your computer or attempt any repair before reading and understanding the Chapter 1 “Read this first: Important safety information” on page 1. To replace the integrated camera, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 124 23. Peel the integrated camera off the computer cover as shown. Figure 58. Removing the integrated camera 24. Stick the new integrated camera onto the computer cover. Figure 59. Installing the integrated camera 25. Press the integrated camera holder downward until it snaps into position. Figure 60.
  • Page 125: Completing The Parts Replacement

    32. Reinstall the I/O bracket. See “Replacing the I/O bracket” on page 89. 33. Reinstall the system board. See “Replacing the system board” on page 108. 34. Reinstall the heat sink assembly. See “Replacing the heat sink” on page 106. 35.
  • Page 126 4. Place the computer in an upright position. 5. If a locking device is available, use it to lock the computer. See “Locking the computer” on page 55. 6. Reconnect the external cables and power cords to the corresponding connectors on the computer. See “Hardware locations”...
  • Page 127: Chapter 10. Getting Information, Help, And Service

    Ensure that you read and understand all safety information before using the computer. Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain the computer. You also can do the following: •...
  • Page 128: Lenovo Support Web Site

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.
  • Page 129: Using Other Services

    For technical assistance with the installation of or questions related to Service Packs for your preinstalled Microsoft Windows product, go to the Microsoft Product Support Web site at http://support.microsoft.com. You also can contact the Lenovo Customer Support Center for help. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services.
  • Page 130 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 131: Appendix A. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 132 Verträglichkeit von Geräten), bzw. der EMV EU Richtlinie 2014/30/EU, für Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
  • Page 133: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.
  • Page 134 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 135: Appendix B. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 136: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 137: Battery Recycling Information For The European Union

    If the battery needs to be replaced, contact your place of purchase or contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your place of purchase or a waste-disposal operator, and follow their instructions.
  • Page 138 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 139: Appendix C. Restriction Of Hazardous Substances (Rohs) Directive

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-waste (Management) Rules.
  • Page 140: China Rohs

    China RoHS Taiwan RoHS ThinkCentre X1 Hardware Maintenance Manual...
  • Page 141: Appendix D. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 142 ThinkCentre X1 Hardware Maintenance Manual...
  • Page 143: Appendix E. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 144 Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo ThinkCentre The ThinkCentre logo Rescue and Recovery ThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies.

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