Issue: Dialpad Not Visible; Issue: No Content Shown On The Second Front Of Room Display; Issue: No Audio From The Internal Speakers - Lenovo ThinkSmart Hub Configuration Manual
For microsoft teams rooms (mtr)
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Also See for ThinkSmart Hub:
- Hardware maintenance manual (82 pages) ,
- User manual (70 pages) ,
- Getting started (21 pages)
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ThinkSmart Hub Configuration Guide for Microsoft Teams Rooms (MTR)
Issue: Dialpad not visible
a) For on-prem Skype for Business Server credentials, ensure PSTN capability is enabled on the
credentials used in the Hub.
b) If Office 365 credentials are used then ensure they are E1 or E3 with Enterprise Voice enabled
Issue: No content shown on the second front of room display
a) Ensure both displays are properly connected to HDMI OUT 1 and HDMI OUT 2 on the back of the
hub
b) Ensure the Dual Monitor mode is turned on in settings
For further troubleshooting, follow steps outlined in No display on the external display.
Issue: No audio from the internal speakers
a) Ensure the correct speaker is selected in Settings
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