Canon imageFORMULA DR-G2140 Service Manual
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Table of Contents
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Summary of Contents for Canon imageFORMULA DR-G2140
- Page 1 Service Guide...
- Page 2 Canon Network Access (CNA) Website: http://www.cna.cusa.canon.com IMPORTANT THIS SERVICE GUIDE INCLUDES THE INFORMATION RELATING TO THE imageFORMULA DR-G2140 / DR- G2110. SPECIFICATIONS AND OTHER INFORMATION CONTAINED HEREIN MAY VARY SLIGHTLY FROM ACTUAL DEVICE VALUES OR THOSE FOUND IN ADVERTISING AND OTHER PRINTED MATTER.
- Page 3 Pursuant to the authorized Service Agreement with Canon U.S.A., Inc., this Service Guide is solely for reference purposes and may be used only by an authorized Service Provider of Canon U.S.A., Inc. No part of this Service Guide may be reproduced or transmitted in any form by any means, electronic or mechanical, for any purpose without the prior written consent of Canon U.S.A., Inc., except as expressly permitted herein.
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Page 4: Table Of Contents
E. Authorized Servicer/Dealer Customer Registration --------------------------------------------------- 17 Appendix ---------------------------------------------------------------------------------------------------- 17 A. Specifications------------------------------------------------------------------------------------------------------ 17 B. imageFORMULA DR SCANNER 90-Day LIMITED WARRANTY ------------------------------------ 18 C. Canon CarePAK Terms and Conditions ------------------------------------------------------------------ 19 D. List of Tables------------------------------------------------------------------------------------------------------- 21 imageFORMULA DR-G2140 / DR-G2110 Service Guide October 2018... -
Page 5: Product Overview
They are capable of scanning Color, Black & White (B&W) or gray documents in simplex/duplex mode at up to 110 pages-per-minute (ppm) / 220 images-per- minute (ipm) for the imageFORMULA DR-G2140 and up to 140 ppm / 280 ipm for the imageFORMULA DR-G2110. Refer to the... -
Page 6: Optional Accessories
DR-G2140/DR-G2110 Service Guide III. Optional Accessories A. Flatbed Scanners The Canon imageFORMULA Flatbed Scanner Unit 102 and Flatbed Scanner Unit universal flatbed optional scanners that can connect to a compatible Canon imageFORMULA document “DR- Series” scanner. When connected to a... -
Page 7: Product Configuration And Box Contents
Flatbed Scanner Unit 201 6240B002AC Service Manual and Parts Catalog Available for Service Manual download on the e-Support Website Parts Catalog Item numbers and part numbers are subject to change without notice. imageFORMULA DR-G2140 / DR-G2110 Service Guide October 2018 Page 3... - Page 8 Preventive Maintenance eCarePAK PM (On-Site Service Single Event 9739B036AA Program) for LVP Scanner Item numbers and part numbers are subject to change without notice. Table 3 - Canon eCarePak for imageFORMULA DR-G2140 Extended Coverage Length Type Item Number and Type 9739B059AA...
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Page 9: Box Contents
• imageFORMULA device • Setup Disc • USB 3.1 Cable • VRS Disc • Cleaning Sheet • Warranty Card • Power Cable • CarePAK brochure imageFORMULA DR-G2140 / DR-G2110 Service Guide October 2018 Page 5... -
Page 10: Service Authorization
It is highly recommended that the service technician have: • Prior experience with Canon imageFORMULA DR devices. • Experience with taking eLearning courses. • Familiarity with common hand tools to disassemble and service Canon devices. imageFORMULA DR-G2140 / DR-G2110 Service Guide... -
Page 11: Course Format
DR-G2140/DR-G2110 Service Guide E. Course Format The imageFORMULA DR-G2140/G2110 online course is a self-study course that provides essential servicing information for this model, and familiarizes the service technician with important areas of the service manual and various guides. Learning resources provided as downloads from within this training course include: •... - Page 12 6. Select the [Enable] radio button under <File download>. 7. Click [OK] until all dialog boxes are closed. 8. Close, and then reopen Internet Explorer. 9. Download the learning resources for the course. imageFORMULA DR-G2140 / DR-G2110 Service Guide October 2018 Page 8...
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Page 13: Servicing Notes
Excluded in the estimated installation times are the following: • Installation space preparation • Unit configuration Refer to the user manual or setup guide for details imageFORMULA DR-G2140 / DR-G2110 Service Guide October 2018 Page 9... -
Page 14: Service Support Tools
TKM-0347-000 For density adjustment 10 sheets/1 set For scaling and registration adjustment 10 Adjustment sheet 6Y3-6001-000 sheets/1 set 2 Item numbers and part numbers are subject to change without notice. imageFORMULA DR-G2140 / DR-G2110 Service Guide October 2018 Page 10... -
Page 15: Consumable Parts
Therefore, consumable parts do not have a warranty, and Canon USA cannot guarantee a minimum life. Note: All consumable parts shown in the table below are for reference purposes only, and are subject to change without notice. -
Page 16: Recommended Replacement Parts
LED lit using Lower reading unit Approximately 6R3-0003-000 the service tool or (back) 1,000 hrs. user mode. Item numbers and part numbers are subject to change without notice. imageFORMULA DR-G2140 / DR-G2110 Service Guide October 2018 Page 12... -
Page 17: Service Technician Periodic Maintenance
User maintenance items this machine as well. Expected life: Approximately Rollers 6,000,000 sheets Bearing or 8,000,000 sheets Expected life: Reading unit Approximately 1,000 hours Expected life: Ink drain pad Approximately 6,000,000 sheets imageFORMULA DR-G2140 / DR-G2110 Service Guide October 2018 Page 13... -
Page 18: End-User Periodic Maintenance
Note 2: If lines or streaks appear in the printout, it can be corrected by performing the Head Cleaning. However, it does not improve printing, remove the ink cartridge and clean the print head. Refer to the User Manual for details. imageFORMULA DR-G2140 / DR-G2110 Service Guide October 2018 Page 14... -
Page 19: Firmware Upgrade
DR-G2140/DR-G2110 Service Guide H. Firmware Upgrade Firmware can be downloaded by the end-user (if available on the Canon USA Website: https://www.usa.canon.com/internet/portal/us/home/support.) or by a service technician via the Canon USA e-Support Website. When servicing the machine, make sure to go to the Canon USA public Website, and download the most recent firmware. -
Page 20: End-User Service Offerings
A. Responsibilities The imageFORMULA Program Guide details the responsibilities of the imageFORMULA Dealer/Authorized Servicer to meet minimum service requirements in order to attain and maintain authorization as a Canon USA imageFORMULA Dealer/Authorized Servicer. B. Technical Support The imageFORMULA Program Guide reviews the technical support available... -
Page 21: Authorized Servicer/Dealer Customer Registration
Authorized Servicer/Dealer Customer Registration (ASCR) System Appendix A. Specifications Note: All specifications are for reference purposes only, and are subject to change without notice. Table 10 - imageFORMULA DR-G2140/G2110 Specifications Item Description Type Desktop type sheet-fed scanner Light Source... -
Page 22: Imageformula Dr Scanner 90-Day Limited Warranty
Product and Canon-brand accessories designed for use with the Product to be free from defects in workmanship and material under normal use and service for a period of 90 days after delivery to the original purchaser (“Purchaser”) by Canon or its authorized dealer or reseller. -
Page 23: Canon Carepak Terms And Conditions
“Product”). You must have registered with CarePAK while your covered product is within the term of the CUSA Limited Warranty for the Product. Canon reserves the right to verify the information you provide to CUSA in connection with your registration for the CarePAK. - Page 24 CarePAK if you have made no service claims. To cancel, send a written notice of cancellation, which includes your name, address, daytime phone number, your CarePAK Label, with a copy of your original CarePAK Certificate of Registration to Canon at Canon CarePAK Extended Service Plan, 4 Jenner, Suite 150, Irvine, California, 92618-3809.
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Page 25: List Of Tables
Table 1 - Configuration ........................ 3 Table 2 - Canon eCarePak for imageFORMULA DR-G2110 ............4 Table 3 - Canon eCarePak for imageFORMULA DR-G2140 ............4 Table 4 - Installation Space Requirements ................. 9 Table 5 - Service Support Tools ....................10 Table 6 - Consumable Parts List ....................