Emerson GO Real-Time User Manual
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Emerson GO Real-Time User Manual

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GO Real-Time
4G/5G Tracker
User Manual
Cargo Monitoring Solutions

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Summary of Contents for Emerson GO Real-Time

  • Page 1 GO Real-Time 4G/5G Tracker User Manual Cargo Monitoring Solutions...

  • Page 2: Table Of Contents

    Table of Contents Introduction Page Understanding the Device Page Activating / Launching Device Page Launching My Shipment Page LED Alert Indications Page Oversight Online Dashboard Page Oversight Mobile Application Page Device Placement Scenarios Page GO GreenSense™ Recycling Program Page Technical Specifications Page 10 -15 Regulatory Page...

  • Page 3: Introduction

    Peel & Stick Barcode Adhesive Strip on Back Pull Tab to Start Trip Details Link to Oversight Dashboard Humidity Sensor * The GO Real-Time 4G/5G Tracker is also available in variants: GO Real-Time XL 4G/5G Tracker and GO Real-Time Reusable 4G/5G Tracker.

  • Page 4: Activating / Launching Device

    Step 1: Peel off the serial number label from the top of the device and place on the manifest. Step 2: Write shipping info on the GO Real-Time 4G/5G Tracker. Step 3: Pull the start tab on the GO Real-Time 4G/5G Tracker. FACILITY 000PIW Step 4: Blue light will illuminate upon activation and will turn off during normal operation.

  • Page 5: Launching My Shipment

    LED Alert Indications Blue - Normal operation. Check the Oversight dashboard and or mobile app for detailed information. Red - Indicates there is a problem with the device. Do not use. Contact Emerson Cargo Solutions at CargoSupport@Emerson.com for further instructions.

  • Page 6: Oversight Online Dashboard

    Oversight Online Dashboard The Oversight system gives you instant, online access to the data from any or all vehicles. Maps, graphs and reports are at your fingertips. As shipments travel down the road, the cloud-based Oversight dashboard gives easy, online access to current maps, Shipment Details graphs and charts of key shipments, including temperature, security, and...

  • Page 7: Oversight Mobile Application

    Visit Emerson.com/Cargo for the app download and product information (compatible with Android 4.1 and above, iOS 8 and above), or search for the Emerson Oversight app in your app store. Additionally, you can scan the QR Code on the bottom of the page. The Oversight Mobile app offers the same...

  • Page 8: Device Placement Scenarios

    Device Placement Scenarios The form factor of the GO Real-Time 4G/5G Tracker promotes its use in a variety of scenarios including at the pallet, carton and product level. Pallet Level - Many customers apply trackers to the side of a pallet.

  • Page 9: Go Greensense™ Recycling Program

    Unlike bulky traditional temperature monitoring devices, customers can fit hundreds of temperature labels in the provided medium sized box. Emerson GO GreenSense takes the hassle out of returning labels for recycling. For more information, or call toll free +1-877-998-7299.

  • Page 10: Technical Specifications

    Technical Specifications GO Real-Time 4G/5G Tracker Battery: UN38.3 Compliant Cellular: Cat M1: LTE FDD: B1/B2/B3/B4/B5/B8/B12/ B13/B18/B19/B20/B25/B26/B27/B28/B66/B85 Cat NB2: LTE-FDD: B1/B2/B3/B4/B5/B8/B12/ B13/B18/B19/B20/B25/ B28/B66/B71/B85 EGPRS: 850/900/1800/1900MHz Certifications: FCC, IC, CE, PTCRB, RCM, IFETEL, RTCA/DO-160G Compliant Device Storage: Optimal: Below 20°C and 60% RH Humidity Accuracy: At 25°C, between 20% RH and 80%...

  • Page 11: Troubleshooting And Faq's

    Take your device outside of the building / warehouse for 20-30 minutes and verify that it has reported in the Oversight dashboard. Q: How does the GO Real-Time 4G/5G Tracker report its data? A: Trackers measures ambient temperature and communicates through cellular triangulation, without GPS.
  • Page 12 Troubleshooting and FAQ Q: Does the unit report during an ocean shipment? A: If the load where your unit is placed is on an air or ocean shipment, keep in mind that during its transit it is normal to lose communication with cell towers. Your device will continue reading and recording all the information of your load in order to send it to Oversight, once communication with cell towers is achieved.
  • Page 13 Q: How do I monitor active reporting shipment information in the Oversight dashboard? and enter the unit’s 10-digit serial number in the ”Track Your A: Go to Emerson.com/Oversight Shipment” box for a quick search. If the serial number does not appear it has not yet reported to Oversight.

  • Page 14: Technical Support

    Technical Support is available 24 hours a day, 7 days a week. We’re with you every step of the way. Toll Free: +1-877-998-7299 Emerson.com/Cargo CargoSupport@Emerson.com Live Chat 4G/5G.UM.Rev4.0422 Emerson is a trademark of Emerson Electric Co. or one of its affiliated companies. ©2022 Emerson Electric Co. All rights reserved.

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