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GO Real-Time
4G/5G Global Tracker
User Manual
Cargo Monitoring Solutions

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Summary of Contents for Emerson GO Real-Time 4G/5G Global

  • Page 1 GO Real-Time 4G/5G Global Tracker User Manual Cargo Monitoring Solutions...
  • Page 2: Table Of Contents

    Table of Contents Introduction Page Understanding the Device Page Device Status and LED Indications Page Other Tracker Features Page Activating Device Page Oversight Online Dashboard Page Creating A Shipment Page Oversight Mobile Application Page Device Placement Page GO GreenSense™ Recycling Program Page Technical Specifications Page 14 -15...
  • Page 3: Introduction

    Introduction Keeping track of shipments has never been easier with the GO Real-Time 4G/5G Global Tracker. Using cellular technology, trackers provide temperature and location alerts as your shipment moves through the supply chain. And now, with our three-mode 5G cellular technology (Cat-M, NBIoT, GSM), connectivity and access to your data is further enhanced.
  • Page 4: Understanding The Device

    GO Real-Time 4G/5G Tracker / NST-TH00: 20 days Network Status Charging Indicator Center Status Button Battery “Fuel Guage” Light Sensor Pull Tab to Start Trip Details Note: Adhesive Strip Located on Probe Connection Cover Back of Device GO Real-Time 4G/5G Global Plus Tracker / NXT-TH00: 90 days...
  • Page 5: Device Status And Led Indications

    Device Status and LED Indications Battery Fuel Gauge View remaining battery capacity (denoted with a battery icon) after activation with a quick press of the center status button. Four LEDs indicate remaining battery capacity based upon estimated voltage upon activation: •Red Only: Less than or equal to 20% capacity or 3.2V •Red + Orange: Less than or equal to 40% or 3.6V •Red + Orange + Yellow: Less than or equal to 60% or 3.8V...
  • Page 6 +1-877-998-7299 or CargoSupport@Emerson.com. Status Button The GO Real-Time 4G/5G Global Tracker status button (denoted with a lever icon) allows a user to check battery life, airplane mode and network connectivity. • A quick press of the status button, will illuminate LEDs in stepped sequence to reflect their immediate status •...
  • Page 7: Other Tracker Features

    Temperature Probe The GO Real-Time 4G/5G Global Tracker can be used with an optional temperature probe that connects directly to the device. These probes are typically used when pulping perishable food or embedded deeper into product packaging for more precise temperature measurements.
  • Page 8: Activating Device

    Go Listo Recycle GO units and receive a cash reward. For details visit: emerson.com/cargo Luz Roja No Usar 14924 Corporate Road South, Jupiter, FL 33478 • 561.575.7600 • emerson.com/cargo Product Support: 877.998.7299 Oversight Mobile App Back of devi c e...
  • Page 9: Oversight Online Dashboard

    English, Chinese, Spanish, Italian, German, Portuguese, Turkish and French. Contact CargoAccountManagement@ Emerson.com to set-up training and obtain credentials. Access is controlled by a username and password. It’s also easy to share shipment data with a partner by simply assigning a username and password to that partner.
  • Page 10: Creating A Shipment

    For additional help on setup and training • Departure date and time please contact : • Add stops (if applicable) CargoAccountManagement@Emerson.com • Destination name • Arrival date and time • Temperature Range If the location does not appear in the drop down select Create New Location. Shipment templates will populate the origin and destination.
  • Page 11: Oversight Mobile Application

    Visit Emerson.com/Cargo for the app download and product information (compatible with Android 4.1 and above, iOS 8 and above), or search for the Emerson Oversight app in your app store. Additionally, you can scan the QR Code on the bottom of the page. The Oversight Mobile app offers the same...
  • Page 12: Device Placement

    Mounting The GO Real-Time 4G/5G Global Tracker can be mounted to two ways. The most common method is to utilize the double-side tape or adhesive pouch to adhere the tracker to a pallet.
  • Page 13: Go Greensense™ Recycling Program

    GO Real-Time 4G/5G Global Trackers can be easily recycled through the Emerson Cargo Solutions GO GreenSense program. GO GreenSense is a recycling program that facilitates the return of Emerson temperature monitoring products for proper battery and component recycling. The GO GreenSense...
  • Page 14: Technical Specifications

    Technical Specifications GO Real-Time 4G/5G Global Tracker Battery: UN38.3 Compliant Cellular: CAT M1/NB1: B1/B2/B3/B4/B5/B8/ B12/B13/B18/B19/B20/B26/B28/B39 EGPRS: 850/900/1800/1900MHz Certifications: FCC, PTCRB, CE, IC Device Storage: Optimal: Below 20°C and 60% RH Humidity Accuracy: At 25°C, between 20% RH and 80% RH: ±5% RH...
  • Page 15: Regulatory

    Technical Specifications GO Real-Time 4G/5G Global Plus Tracker Battery: UN38.3 Compliant Cellular: CAT M1/NB1: B1/B2/B3/B4/B5/B8/ B12/B13/B18/B19/B20/B26/B28/B39 EGPRS: 850/900/1800/1900MHz Certifications: FCC, PTCRB, CE, IC Device Storage: Optimal: Below 20°C and 60% RH Humidity Accuracy: At 25°C, between 20% RH and 80% RH: ±5% RH...
  • Page 16: Troubleshooting And Faq's

    It can take several minutes before the unit is reporting in the Oversight online dashboard. Q: How does the GO Real-Time 4G/5G Global Tracker report its data? A: Trackers measure ambient temperature and communicate through cellular networks not GPS.
  • Page 17 Troubleshooting and FAQ’s Q: Does the unit report during an ocean shipment? A: If the load where your unit is placed is on an air or ocean shipment, it is normal to lose communication with cell towers. Your device will continue reading and recording all the information, once communication with cell towers is reestablished.
  • Page 18 Q: How do I monitor active reporting shipment information in the Oversight dashboard? A: Go to Emerson.com/Oversight and login with your user credentials. Alternatively, enter the unit’s 10-digit serial number in the Track Your Shipment box for a quick search. If the serial number does not appear it has not yet reported to Oversight.
  • Page 19: Technical Support

    Technical Support is available 24 hours a day, 7 days a week. We’re with you every step of the way. Toll Free: +1-877-998-7299 Emerson.com/Cargo CargoSupport@Emerson.com Live Chat NST/NXT-TH00.UM.Rev1.0321 Emerson is a trademark of Emerson Electric Co. or one of its affiliated companies. ©2021 Emerson Electric Co. All rights reserved.

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