Page 1
Troubleshooting guide for Growatt SPF3k-5kTL HVM off-grid Inverter VERSION DATE NOTE MADE BY VER.1.0 2018-6-04 First Draft Darren VER. 2.0 2020-04-30 SPF3000-5000TL HVM 汪齐锐...
4.19 Error 20..............................21 5 Contact................................... 22 1 General This document is applicable for Growatt SPF3000TL HVM and SPF5000TL HVM models off grid inverters. An error message will be displayed on the LCD screen while fault occurs. The faults can be categorized as erro and warning . All faults with erro code will stop inverter power generation.
Did the problem occur before? What were the ambient conditions when the problem occurred? Information concerning the PV panels: Manufacturer name and model number of the PV panel Output power of the panel Voc of the panel Vmp of the panel Imp of the panel Number of panels in each string How many strings connected in one MPP tracker...
2 Off-grid system wiring diagram As shown in above system diagram, Growatt SPF3000TL HVM/SPF5000TL HVM/SPF5000TL HVM-WPV is used to power common house appliances including some inductive load such as light, refrigerator. Also, diesel generator and power grid can be compensation in which solar energy is insufficient as well as to charge the battery.
Remove the screws from the protect plate on the fan, clear up dust and sundries on the fan.; d. If cleaning does not help, please replace the fan with a new one. 3. If the problem still remains, please contact Growatt Service for further solutions. 3.2 warning 02 Fault description:Over temperature.
2. If the actual value is higher than 60V, replace the battery. 3. Check if spec and quantity of batteries meet requirements.sometimes customer connect 24V battery with 48V inverter model,please make sure the voltage is suitable. 3.4 warning 04 Fault description:Low battery. Analysis:...
3.6 warning 10 Fault description:Output power derating. Analysis: 1. the voltage of the AC input is too low. Suggestions: 1. Check whether your AC input voltage is below 170V or not.if it’s below, there is still AC output with inverter,but warning code occurs on inverter screen and beep. 2.
3.9 warning 15 Fault description:Parallel input utility grid different. Analysis: 1. There may be some phases lost in three phase system. Suggestions: 1. Check your AC iutput cable wiring connection, all inverters neutral line should connect to the same neutral line together,P1 phase inverters should connect to L1 line together,P2 phase inverters should connect to L2 line together,P3 phase inverters should connect to L3 line together.
Analysis: 1. battery communication protocol is different from our inverter communication protocol. Suggestions: 1. if it’s Dyness brand lithium icon battery (B4850) , please set L01 in program 05 setting.if it’s Pylon brand lithium icon battery(US2000/US3000) ,please set L02 in program 05 setting.if error message still exist,please arrange to upgrade inverter firmware software and BMS software (https://drive.google.com/open?id=12ttv9oCoC2rowUPDdsjfs0P4fz9DuSVt,...
SPF5000TL HVM model,suggest connect with 3 pcs in series,4 parallel(330W panel). 2. Check battery specification,whether it’s suitable for inverter model or not. 3. Ask battery supplier for help. 3.15 warning 35 Fault description:Cell under voltage. Analysis: 1. Battery cell voltage is low. Suggestions: 1.
2. If connect with some special load,like water pump,its rate power should be below 1.5kw(connect with SPF5000TL HVM model),because normally it needs 3 times of rate power when it startup. 3.18 warning 38 Fault description:Discharge over current. Analysis: 1. Battery discharge current is high. Suggestions: 1.
Remove the screws from the protect plate on the fan, clear up dust and sundries on the fan.; d. If cleaning does not help, please replace the fan with a new one. 3. If the problem still remains, please contact Growatt Service for further solutions. 4. 2 Error 02 Fault description:Over temperature.
2. Open the front cover of the inverter to check if the NTC cable is well connected.there are four NTC inside,there is special software can help locate which NTC is broken. 3. If the NTC cable is firm and the error code is still shows on the LCD, replace the inverter.
3. If battery voltage is really low,please contact battery supplier to help charge battery to normal state,don’t let battery discharge too much in future. 4. 5 Error 05 Fault description: Output short circuited is detected by internal converter components Analysis: 1.
1. Check if there are some inductive load on the output, if this fault appears at the startup,it caused by shock current of load, you need reduce the load and resrtart inverter. 2. Reduce the connected load by switching off some equipment. 4.
Page 18
3. Bus soft-start failed circuit on the main board is damaged. Suggestion: 1. Check if battery mode setting on SPF is same with the battery type you connecting.if no, change it and restart system. 2. Turn off PV, batteries and grid to power off the inverter completely till there is nothing displayed on LCD and restart, observe whether the error code is cleaned.
Page 19
Fault description:Battery connection is open. Analysis: 1. The communication line is not plugged in or poor connection. 2. Lithium battery is not approved by Growatt. 3. The lithium battery is switched off. 4. The battery is broken. 5. Fuse is burnt.
2. Check if the battery is approved by Growatt. 3. Check the connection of lithium Battery and inverter is firm and correct. 4. switch off the whole system,especially switch off the main grid,make sure that the cable wiring connection between inverter and battery is stable,restart the system.
4.18 Error 81 Fault description: Host loss. Analysis: 1. In three phase system,inverters under P1 phase should start first. Suggestion: 1. if there is only 1 inverter under P1 phase,this inverter should start first. 2. if there are 2 inverters under P1 phase,normal operation is:switch on battery first,let inverter switch、...
For warranty claim or technical support please contact our service center: Headquarter: Service hot line: +86 755 27471942 Email: service@ginverter.com Growatt New Energy Technology Co.,Ltd Address: Building B, Jiayu Industrial Zone, 28 Guangming Road, Longteng Community, Shiyan, Baoan District, Shenzhen Website: www.growatt.com...
Need help?
Do you have a question about the SPF3000TL HVM and is the answer not in the manual?
Questions and answers