Samsung OfficeServ DS-5021D User Manual page 137

An alarm does not ring at the programmed time.
- Check the current time is set on the phone correctly.
If the current time setting needs to be changed, contact your System Administrator.
- Check if an alarm is set.(Refer to 'Setting Alarm Reminders' in the
'Application Menus' section of this guide.)
Caller IDs are not displayed on the LCD screen.
- Confirm with your System Administrator that the caller ID service is available from
your telephone company.
- If the caller blocks the sending of their caller ID, the caller ID will not be displayed.
- If the caller makes a call from an area where the caller ID cannot be provided
(e.g., international calls), the caller ID will not be displayed.
- If the caller makes a call from a public phone, the caller ID will not be displayed.
- If the caller ID received from the Telephone Company is corrupt, the caller ID will
not be displayed.
- If the Telephone Company does not send a caller ID, the caller ID will not be
displayed.
© SAMSUNG Electronics Co., Ltd.
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