Page 1
Getting Started with Palm m500 Series Handhelds ™...
Page 2
Macintosh serial adapter. To order a HotSync cradle or adapters, go to the web site: http://www.palm.com. Palm™ Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download the Palm Desktop software from http://www.palm.com.
Charging your handheld...3 Setting up your handheld ...4 Installing Palm Desktop software...4 Installing Palm Desktop software on a Windows computer... 5 Installing Palm Desktop software on a Macintosh... 6 Synchronizing data: Performing the first HotSync operation ...7 Using Expansion Features...8 Inserting an expansion card ...
Page 4
Installing applications using a Windows computer... 42 Installing applications using a Macintosh ... 44 Resetting your handheld ... 45 Performing a soft reset ... 45 Performing a hard reset ... 46 Page iv Getting Started with Palm™ m500 Series Handhelds...
Page 5
Chapter 4: Frequently Asked Questions ...47 I don’t see anything on my handheld screen ... 47 I can’t complete a HotSync operation ... 48 Troubleshooting communication problems... 48 Troubleshooting data synchronization problems ... 49 Contents Page v...
Page 6
Page vi Getting Started with Palm™ m500 Series Handhelds...
Chapter 1 Get Started Palm™ m500 series handhelds will help you stay organized and on time, and keep up with daily tasks while you are away from your desk. Use your new handheld to do the following: Enter your schedule in Date Book, and set an alarm to remind you...
Application buttons Upgrading from another Palm OS handheld If you already own a Palm OS handheld, you must install the version of Palm Desktop software that comes with your new handheld. Also, perform a HotSync ® before you complete the installation tasks. This ensures all data on your handheld is on your desktop computer.
Preparing to use your handheld Before you begin using your handheld and Palm Desktop software, you must complete a few easy installation tasks. Connecting the HotSync cradle Important: The HotSync cradle supplied with your handheld fits a USB connector. If your computer does not have a USB...
Pad, and Expense. You can use the HotSync Manager to backup and exchange data between your handheld and your computer. If you are upgrading, you may want to create a copy of your old Palm Desktop software folder and its contents before installing your new Palm Desktop software.
1. Turn on your computer. 2. Exit any open programs, including those that run automatically at startup (such as Microsoft Office) and virus-scanning software. 3. Insert the Palm Desktop CD-ROM into the CD-ROM drive. If installation does not begin, click the Windows Start Note: button, choose Run, enter D:\autorun.exe, and then click...
Macintosh 1. Turn on your Macintosh. Note: If you are upgrading and your old Palm Desktop software is version 1.0, uninstall your old Palm Desktop software. 2. Insert the Palm Desktop CD-ROM into the CD-ROM drive. 3. Double-click the Palm Desktop CD icon.
Desktop software with another handheld user, you can change users by selecting a name from the User list on the right side of the Palm Desktop window. Be sure you select the correct user name before entering data in Palm Desktop software.
Each handheld must have a unique name To prevent unexpected results during HotSync operations, possible data loss, and other complications, each handheld must have a unique name. If you have upgraded, your new handheld and your old handheld have the same user name after completing the upgrade process.
Removing an expansion card 1. Hold your handheld securely. 2. Use your thumb to lightly push against the top of the card, following the direction indicated by the expansion card icon on the back panel of your handheld. The expansion card slot releases the card, and your handheld plays the system sound.
For more information about using Palm Desktop Software, see the following: The Windows tutorial for Palm Desktop software, Quick Tour. To access this tutorial, go to the Help menu in Palm Desktop software and choose Quick Tour. The online user guide, Palm Desktop Software for the Macintosh User’s Guide.
Graffiti ® external keyboard accessory, and importing data. You can also accept beamed data from another Palm OS handheld that is close by and has an infrared port. See “Beaming information” in Chapter 3 for details. Entering data with the onscreen keyboards 1.
4. Tap the characters to enter text and numbers. Caps lock Caps shift Numeric Tap here to display numeric keyboard 5. Tap Done to close the onscreen keyboard. Entering data with Graffiti writing Graffiti characters are similar to uppercase letters that are formed with a single-stroke.
4. Write Graffiti characters in the Graffiti writing area. Write letters here Start stroke at heavy dot Graffiti tips To display Graffiti Help (shown above), tap the Menu icon Edit, and then tap Graffiti Help. Write big and press firmly. Draw strokes that nearly fill the Graffiti writing area to improve accuracy.
Adjusting the screen If lighting conditions make it difficult to see the information on your handheld, you can use the backlight to adjust your screen. On Palm™ m500 series handhelds that use contrast adjustment, you can also use the contrast control to adjust your screen.
Saratoga. To accept the word, tap the next field. 4. After you finish entering information, tap Done. Tip: You can also import a database into Palm™ Desktop software and transfer it to your handheld during the next HotSync operation. See the online Handbook and Palm Desktop online Help for more information.
3. Tap Record, and then tap Delete Address. Note: If you want to save a copy of the deleted item to an archive file in Palm Desktop software, select the check box in the confirmation dialog box. 4. Tap OK.
Using Date Book Date Book lets you quickly and easily schedule appointments or any kind of “event” associated with a time and date. Creating an event 1. Press the Date Book application button 2. Select the date you want for the event. Previous week 3.
Creating an untimed event You can also schedule events in your Date Book that occur on a particular date but have no specific start or end times, such as birthdays, holidays, and anniversaries. These are referred to as “untimed events.” Untimed events appear at the top of the list of times, marked with a diamond.
Creating a repeating or continuous event The Repeat function lets you schedule events that recur at regular intervals or extend over a period of consecutive days. A birthday is a good example of an event that repeats annually. Another example is a weekly guitar lesson that falls on the same day of the week and the same time of day.
Changing the Date Book view In addition to displaying the time list for a specific day, you can also display a whole week, a month, or an agenda. Tap a view icon to display another view. Week View icon Month View icon Agenda View icon Tip: You can also press the Date Book application button repeatedly...
Deletes all occurrences of the repeating event. If you want to save a copy of the deleted item to an Note: archive file in Palm Desktop software, select the check box in the confirmation dialog box. 5. Tap OK. Tip:...
Using To Do List To Do List is a convenient place to create reminders and prioritize the things that you have to do. A record in To Do List is called an “item.” Creating a To Do List item 1. Press the To Do List application button 2.
Changing a To Do List item 1. Tap the text of the item you want to change. 2. Tap Details. 3. Tap the Due Date pick list and select a date for the item: Today Tomorrow One week later No Date Choose date 4.
3. Tap Record, and then tap Delete Item. Note: If you want to save a copy of the deleted item to an archive file in Palm Desktop software, select the check box in the confirmation dialog box. 4. Tap OK.
You can also delete a note by opening it, selecting Delete Note from the Record menu, and then tapping OK. Transcribing a note You can use Palm Desktop software to view your notes and enter them in other applications. Page 26 on your handheld.
Double-click the Palm Desktop icon in the Palm Macintosh. folder. 3. Open the Note Pad window: Click the Note Pad icon in the Palm Desktop window. Windows. Double-click the Note Pad icon in the Palm folder. Macintosh. 4. Enter the information in the appropriate application in Palm Desktop software.
3. Tap Record, and then tap Delete Memo. Note: If you want to save a copy of the deleted memo to an archive file in Palm Desktop software, select the check box in the confirmation dialog box. 4. Tap OK.
Using Clock Clock enables you to quickly view the time and date, and to set an alarm to sound during the next 24-hour period. Viewing the time and date Do one of the following: Tap the Clock icon writing area. Tap the Applications icon Tap here Note:...
Setting an alarm 1. Tap the Alarm box to open the Set Alarm dialog box. Note: If you do not see the Alarm box, tap the Settings button. 2. When the Alarm reminder message appears, tap OK, Snooze, or Go Tap to dismiss alarm...
® HotSync operation. Note: Before using Mail, you must set up Palm™ Desktop software for use with your Windows desktop E-Mail application. See the online Handbook for Palm™ m500 Series Handhelds for details.
Opening an e-mail item Tap an e-mail item to open it. Recipient Subject Tap Done to close the e-mail item. Creating e-mail items You create e-mail items with your handheld the same way you create e-mail with your desktop E-mail application: you identify the recipient(s) of the e-mail item, define a subject, and create the body of the e-mail item.
Page 39
2. Enter the e-mail address of the recipient. Note: Enter the address as if you were entering it from your desktop E-Mail application. For example, network users sending an e-mail item to a user on the same network do not need to add Internet information, such as @mycorp.com.
Tip: If the address, CC, subject, or body exceeds the capacity of the screen display, tap the name of the field (for example, tap “To:”) to expand that field. Tap the Done button to return to the New Message screen. Tap the name of the field to open Replying to an e-mail item 1.
perform the next HotSync operation. If you delete an e-mail item from the handheld, it is also deleted from your desktop E-Mail application when you perform the next HotSync operation. 1. Open the e-mail item you want to delete. 2. Tap Delete. Purging deleted e-mail Because your handheld stores deleted e-mail in the Deleted folder until you perform a HotSync operation, deleted e-mail can monopolize...
Using Preferences and other settings Changing the Applications Launcher display By default, the Applications Launcher displays each application as an icon. You can change the settings to show a list of applications. 1. Tap the Applications icon 2. Tap the Menu icon 3.
Setting Date and Time preferences Use the Date and Time Preferences screen to set the date, time, time zone, and Daylight Saving option on your handheld. 1. Tap the Applications icon 2. Tap the Preferences icon 3. Tap the pick list in the upper-right corner and select Date and Time.
See “Changing Formats preferences” later in this section. 4. Tap OK. To set the time zone: 1. Tap the Set Time Zone box. 2. Tap a time zone. Tip: When you travel, changing the current time zone setting to a new time zone setting automatically resets the date and time on your handheld.
Note: You can set alarms to notify you of entries in your Clock, Date Book and Note Pad applications. See the online Handbook for Palm™ m500 Series Handhelds for details. Changing Formats preferences Use the Formats Preferences screen to set the country default and the display format of the dates, times, and numbers on your handheld.
and also has an IR port: The record currently displayed in Date Book, Address Book, To Do List, Note Pad (if installed on the other handheld), or Memo Pad All records of the category currently displayed in Address Book, To Do List, Note Pad (if installed on the other handheld), or Memo A special Address Book record you designate as your business card that contains information to exchange with business contacts An application installed in RAM memory or on an expansion card...
Simply press the Address Book application button for about two seconds. Beaming Tips For best results, Palm handhelds should be between 10 centimeters (approximately 4 inches) and 1 meter (approximately 39 inches) apart, and the path between the two handhelds must be clear of obstacles.
HotSync operation. To find the bonus add-on applications that come with your handheld, go to the Add-on folder on the Palm Desktop software CD-ROM. To learn about thousands of other add-...
Page 49
4. When the Open dialog box appears, select the application(s) you want to install on your handheld or an expansion card and then click Open. 5. If you need to change the destination of the application you are installing, click Change Destination on the Install Tool window, and then use the arrows to move applications between your handheld and an expansion card.
Add-on folder in your Palm folder on your Macintosh. If the software is compressed, expand it into this folder. Note: 2. Double-click the Hotsync Manager icon in the Palm folder. 3. From the HotSync menu, choose Install Handheld Files. User pop-up menu 4.
9. If you need to change the destination of the application you are installing, click Change Destination on the Install Handheld Files window, and then use the arrows to move applications between your handheld and an expansion card. 10. Click OK to close the Change Destination window. 11.
(or similar object without a sharp tip) to gently press and release the reset button. 3. Wait for the Palm™ logo to appear and release the power button. 4. When a message appears warning that you are about to erase all...
International telephone numbers, see the Worldwide Customer Support card that comes with your handheld or go to http://www.palm.com Note: There are thousands of third-party applications available for Palm OS handhelds. For questions and support, please ® contact the software developer directly.
Local USB (or Local Serial if you are using a serial cradle) is checked on the menu. If not, click it to insert a check mark. Double-click the HotSync Manager icon in the Palm Macintosh. folder. Click the HotSync Controls tab and make sure the En- abled option is selected.
3. Make sure Local is selected and that the port selection matches the port where your HotSync cradle is attached. Troubleshooting data synchronization problems If your data does not appear on your handheld and in the Palm Desktop software after a HotSync operation, try the steps in this section.
Page 56
Install) are set to Synchronize the Files. Check your conduit settings on a Macintosh: 1. Double-click the HotSync icon in the Palm folder. 2. From the HotSync Manager menu, choose Conduit Settings. 3. Select the user name that matches the handheld you are attempting to synchronize.
Need help?
Do you have a question about the m500 Series and is the answer not in the manual?
Questions and answers