Eufy eufyCam 2 Pro Security Camera Set Quick Start Guide
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Eufy eufyCam 2 Pro Security Camera Set Quick Start Guide

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Contents
Eufy eufyCam 2 Pro Security Camera Set Quick Start Guide

WHAT'S INCLUDED

For HomeBase 2 Installation

For eufyCam 2 Pro Installation

  1. Camera quantity and accessories vary by bundle package.
  2. HomeBase 2 power adapter varies by region.

PRODUCT OVERVIEW

HomeBase 2
PRODUCT OVERVIEW - Part 1

  1. Status LED
  2. Speaker
  3. Power port
  4. USB port
  5. Ethernet port
  6. SYNC/ALARM OFF button
  7. Reset button

eufyCam 2 Pro
PRODUCT OVERVIEW - Part 2

  1. Photosensitive sensor
  2. Camera len
  3. Motion sensor
  4. Microphone
  5. LED indicator
  6. Sync button
  7. USB charging port
  8. Screw hole

CONNECTING THE HOMEBASE 2

Connect the HomeBase 2 to the Internet

  1. Power on the HomeBase 2, then use the ethernet cable provided to connect the HomeBase 2 to your home router.
    CONNECTING - Step 1
  2. The LED indicator turns blue (this may take up to 1min) when HomeBase 2 is ready for setup.
    CONNECTING - Step 2

SETTING UP THE SYSTEM

Download the App and Set up the System
Download the Eufy Security app from the App Store (iOS devices) or Google Play (Android devices).

www.apple.com
play.google.com

Sign up for a Eufy Security account, then follow the onscreen instructions to complete the setup.
SETTING UP THE SYSTEM

Note:

  • Keep the camera at least 1 ft away from your internal / external hard drives.
  • Make sure you place the camera near HomeBase 2 (within the distance of 1 ~ 3 feet).
  • Make sure you set up HomeBase 2 and eufyCam 2 Pro on the App before you mount the cameras.

MOUNTING THE CAMERA

Find a Good Mounting Spot
To find a spot to mount eufyCam 2 Pro, you need to test wireless signal strength.

  1. Open the Eufy Security app, go to Camera Settings > Mounting Guide.
  2. To test the wireless signal strength, take your camera and phone to the location where you want to mount the camera.
  3. Move the camera as close to the HomeBase 2 as possible if the wireless signal strength is poor.

Select Height and Location
Hang eufyCam 2 Pro 7-10 ft (2-3 m) above the ground. This height maximizes the detection range of the motion sensor of eufyCam 2 Pro. Avoid placing eufyCam 2 Pro under direct sunlight.
Select Height and Location

Mount the Camera Outdoors
The camera can be mounted both indoors and outdoors.

  1. Turn the knob of the mounting bracket clockwise to loosen and disassemble it.
    Mount the Camera Outdoors - Step 1
  2. Drill holes with a 15/64 inch (5.95mm) drill bit, then insert the anchors into the holes; anchors are necessary for walls that are made out of hard materials such as concrete, brick, or stucco.
    Mount the Camera Outdoors - Step 2
  3. Firmly screw the base of the mounting bracket onto the wall. Fasten the ball knob of the bracket to the base of the bracket
    Mount the Camera Outdoors - Step 3
  4. Tighten eufyCam 2 Pro to the mounting bracket and adjust the viewing angle by checking the live stream feed in the Eufy Security app.
    Mount the Camera Outdoors - Step 4

Tips:

  1. The Homebase 2 pairs up to 16 cameras, you can repeat the steps mentioned above to add more eufyCam 2 Pro cameras to meet different needs of use.
  2. For troubleshooting, check Help on the Eufy Security App. Refer to App page for LED indicator status.

Mount the Camera Indoors
Stick the camera directly to any flat surface made out of iron. Or you can use the indoor mount to mount the camera:

  1. Drill a hole. Use the included anchor if it' s drywall and fasten the hook.
    Mount the Camera Indoors - Step 1
  2. Hang the indoor mount on the hook.
    Mount the Camera Indoors - Step 2
  3. Attach eufyCam 2 Pro to the indoor mount and adjust the viewing angle.
    Mount the Camera Indoors - Step 3

CHARGING EUFYCAM 2 PRO

Charge eufyCam 2 Pro
Method 1
CHARGING - Method 1

Method 2
CHARGING - Method 2

LED indication Charging: Steady blue
Fully charged Off
Charging time 12 hours

Customer Service

Warranty
12-month limited warranty

Call Us

United States +1 (800) 988 7973 Mon-Fri 9am-5pm (PT)
United Kingdom +44 (0) 1604 936 200 Mon-Fri 6am-11am (GMT)
Germany +49 (0) 69 9579 7960 Mo-Fr 6:00-11:00

Email Us
Customer Support: support@eufylife.com
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong

@EufyOfficial
@EufyOfficial
@EufyOfficial

Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners.

Videos

Eufy eufyCam 2 Pro Security Camera Review,Unboxing,Setup Video

Documents / Resources

References

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Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Eufy eufyCam 2 Pro Security Camera Set Quick Start Guide

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