Rath 2100-CPV Series Installation & Operation Manual page 7

Troubleshooting:
Problem
No dial tone when the
button is pushed:
Audio is low from the
speaker:
Audio is distorted from
the speaker:
Called Party says audio
is low:
When called party
hangs up, strobe
continues to flash for 1
minute:
When called party
hangs up, strobe
continues to flash:
Tower appears non-
functional. Strobe does
not flash and no audio is
heard from speaker
when button is pushed:
pg. 6
Possible Cause & Fixes
• Check to make sure the phone line connected.
• Speaker control needs to be adjusted. Go to Speaker Adjustment on page 5.
• Make sure the speaker holes are not blocked.
• Speaker control needs to be adjusted. Go to Speaker Adjustment on page 5.
• Make sure there are no items touching the speaker inside the tower.
• Microphone control needs to be adjusted. Go to Microphone Adjustment
section on page 5.
• Make sure the microphone hole is not blocked.
• Slow disconnecting signal from the phone company. This is considered normal
operation.
• Phone company or phone system is not providing a disconnect signal. Contact
the appropriate party to make sure the disconnect signal is provided.
• Check to make sure phone line is connected.
• Double check electrical connections.
• Push button may be nonfunctional.
E M E R G E N C Y
C O M M U N I C A T I O N S
866-850-8854 www.rathsecurity.com