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Danalogic Ambio User Manual

Behind-the-ear hearing aids
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Behind-The-Ear hearing aids

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Questions and answers

Vernon Harlow
February 28, 2025

my danalogic ambio has suddenly started to shut out all sounds when i speak or there is a sharp or loud sound

0
Sue Davies
March 15, 2025

I have 4 programmes - all around, hear in noise, outdoor and telecoil loop, how do I change one of these for music on the Be More App

0
Lesley
March 17, 2025

What are the 4 programmes

0

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Summary of Contents for Danalogic Ambio

  • Page 1 Ambio User guide Behind-The-Ear hearing aids...
  • Page 2 Left Hearing Aid Right Hearing Aid Serial number Serial number Model Model Thin Tube length Thin Tube length Battery size Open/ Small Tulip Small Earmould Medium Medium standard Large Large fitting: Open dome Power dome Programme Beep Description NOTE: Your hearing system might not support four environmental programmes.
  • Page 3 Specific features supported by your hearing system: Smart Start on page 12 Telecoil on page 20 Phone Now 22 Direct Audio Input on page 24 Tinnitus Sound Generator on page 36 Hearing aid type designations for models included in this user guide are: BE60, FCC ID: X26BE60, IC: 6941C-BE60 BE70, FCC ID: X26BE70, IC: 6941C-BE70 BE80, FCC ID: X26BE80, IC: 6941C-BE80...

  • Page 4: Introduction

    Introduction Congratulations on the purchase of your new hearing aids. The innovative sound technology and design, combined with the customized programming selected by your hearing care professional, will make hearing a more enjoyable experience. Please read this manual carefully in order to wholly benefit from the use of your hearing aids.

  • Page 5: Hearing Aid Expectations

    It may take as long as several months for your brain to get used to all the “new” sounds around you. Following these suggestions will give your brain time to learn how to interpret amplification and increase the benefits you get from using hearing aids.

  • Page 6: Table Of Contents

    Your hearing aid - Behind the Ear ............ 9 6.1.1 Ambio, model 67 ................9 6.1.2 Ambio, model 77, model 88 ............10 6.1.3 Ambio, model 98 ..................10 Recognizing left and right hearing aid .......... 11 Getting started ............... 12 Turn off / Turn on ................
  • Page 7 How to change domes ............27 Standard domes ................27 Tulip domes ................... 28 Battery door lock ..............29 10.1 Ambio, model 77 ................29 10.2 Ambio, model 98 ................30 Daily maintenance ..............31 11.1 Brush (optional) ................32 11.2...
  • Page 8 13.2.1 Description of the device .............. 36 13.2.2 Explanation of how the device functions......... 36 13.2.3 The scientific concepts thatform the basis for the device .... 37 13.2.4 TSG volume control ............... 38 13.2.5 Using TSG with smartphone apps ..........38 13.3 Technical specifications ..............

  • Page 9: Get To Know Your Hearing Aids

    Get to know your hearing aids 6.1 Your hearing aid - Behind the Ear 6.1.1 Ambio, model 67 1. Programme button 2. Battery door & On/Off switch 3. Sound outlet 4. Microphone inlets 5. Manufacturer (inside battery door) 6. Model (inside battery door) 7.

  • Page 10: Ambio, Model 77, Model 88

    6.1.2 Ambio, model 77 and model 88 1. Programme button 2. Volume control (optional) 3. Battery door & On/Off switch 4. Sound outlet 5. Microphone inlets 6. Left/Right indicator 7. Battery door lock 8. Serial number 9. Model 10. DAI 11.

  • Page 11: Recognizing Left And Right Hearing Aid

    Your hearing aids are individually tuned. Do not swap them. Please pay attention to this when cleaning, storing and inserting your hearing aids. Danalogic, model 98 with earmoulds. Danalogic, model 88. Please pay special attention when you attach the earmoulds to the hearing aids after cleaning.

  • Page 12: Getting Started

    Getting started The hearing aids always start in programme 1 and with the pre-set volume. 7.1 Turn off / Turn on Turn your hearing aid off. Turn your hearing aid on. 7.1.1 Smart Start Smart Start delays the time before the hearing aid turns on after you close the battery door.

  • Page 13: Operation Of Hearing Aid

    Operation of hearing aid 7.2.1 Programme button Your hearing aid has a push button that allows you to select from up to four different listening programmes. The list on page 2 tells which programmes have been enabled. Programme button, 1. Push the button to change programme model 88.

  • Page 14: Volume Control

    The volume control on the hearing aid may be used to turn the sound level up or down to your preference. You can also adjust the volume from some of Danalogic´s handheld wireless accessories and smartphone apps. When you change the volume, the hearing aid responds with a beep. When you reach the upper or lower limits, the hearing aid responds with a low-pitched beep.

  • Page 15: Multi-Function Buttons

    7.2.3 Multi-function buttons Model 67 hearing aids have multi-function buttons that, per default allow you to adjust the volume and switch between programmes. The design of the multi-function button lets you control the hearing aid depending on the way you press it. NOTE: If necessary your hearing care Multifunction button, professional can change the default...

  • Page 16: Insert/Remove Hearing Aid

    Insert/remove hearing aid For comfort, always turn off your hearing aids before you insert or remove them. 7.3.1 Insert earmould 1. Hold the earmould between your thumb and index finger and position its sound outlet in your ear canal 2. Slide the earmould all the way into your ear with a gentle, twisting movement 3.

  • Page 17: Remove Earmould

    CAUTION: NEVER ATTEMPT TO MODIFY THE SHAPE OF THE HEARING AID, EARMOULDS, OR TUBING YOURSELF. 7.3.2 Remove earmould 1. Lift the hearing aid from behind the ear 2. Using your thumb and index finger, take hold of the earmould (not the hearing aid or the tubing) 3.

  • Page 18: Remove Thin Tube With Dome

    7.3.4 Remove thin tube with dome 1. Hold the thin tube with your thumb and forefinger and remove it 2. For thin tube custom earmoulds, grasp the removal string and pull the earmould outward 7.4 Insert/replace the battery Remove foil and wait two minutes. Replace battery.

  • Page 19: Low Battery Indicator

    4. If the hearing aids frequently lose connection to wireless accessories, contact your hearing care professional for a list of appropriate batteries. 7.4.1 Low battery indicator When the batteries are low on power, your hearing aids reduce the volume, and play a melody every 15 minutes until they are empty and turn off.

  • Page 20: Telephone Use

    Telephone use With a hearing aid you are able to use a phone in a number of ways. 8.1 Normal use To find the best way to use a telephone or smartphone while wearing your hearing aids may require practice. One or more of the following suggestions may be helpful: 1.

  • Page 21: Hearing Loop Systems

    NOTE: If there is no sound from the hearing aids in a hearing loop system and an active Telecoil programme, the hearing loop system may not be turned on or is not operating correctly. NOTE: The sound from the hearing loop and the hearing aids’ microphones can be mixed to your preference - either during the fitting session or via your smartphone app or your Remote Control 2.

  • Page 22: Phone Now

    NOTE: If the phone has a poor telecoil signal, use the microphone programme. To avoid whistling, do not hold the handset too tightly against your ear. NOTE: Ask your hearing care professional to enable the Telecoil programme in your hearing aids. NOTE: If you see a “M3”, “M4”, “T3”, or “T4”...

  • Page 23: Place The Phone Now Magnet

    8.3.1 Place the Phone Now magnet Follow these steps in order to place the Phone Now magnet properly: Clean the telephone Remove foil from Place the magnet. thoroughly. magnet. WARNING: IF A MAGNET IS SWALLOWED, SEEK IMMEDIATE ADVICE FROM A MEDICAL PRACTICIONER. NOTE: Ask your hearing care professional to enable Phone Now as one of your programmes.

  • Page 24: How To Use Phone Now

    8.3.2 How to use Phone Now 1. Lift the telephone to your ear 2. When you hear a short melody, the phone programme is active NOTE: You may need to move the telephone receiver slightly to find the best position for reliable Phone Now activation and good hearing on the telephone.

  • Page 25: Disconnect Dai

    1. Slide the latch downwards with your fingernail 2. Gently remove the click-on adapter from the hearing aid Remove the DAI click-on adapter from Danalogic Ambio, model 88. 8.4.3 Battery door with integrated DAI Your hearing care professional can replace the standard battery door with an integrated DAI battery door.

  • Page 26: Flight Mode (Optional)

    Select the DAI programme either via the programme button or via one of our wireless accessories. NOTE: Not all models support the integrated battery door solution. Ask your hearing care professional for more information. NOTE: Using the DAI functionality results in increased battery consumption.

  • Page 27: Using Hearing Aids With Smartphone Apps

    8.6 Using hearing aids with smartphone apps The app must only be used with hearing aids for which they are intended, and manufacturer takes no responsibility if the app is used with other hearing aids. Use with smartphone apps: • Do not disable app notifications. •...

  • Page 28: Tulip Domes

    9.2 Tulip domes The tulip domes are mounted in a similar manner to the ordinary domes, but a few extra steps are required. The tulip domes consist of two “petals”. Follow these steps to mount tulip domes: Bend the largest petal forwards Push the fitting tube over the to open the tulip dome.

  • Page 29: Battery Door Lock

    NOTE: Children and mentally disabled persons may benefit from a safer battery door lock system. Ask your hearing care professional for advice. 10.1 Ambio, model 77 Use the tool to lock or unlock the battery door. To lock the battery door: Open the battery door to From the left side, push the slider the OFF position.

  • Page 30: Ambio, Model 98

    10.2 Ambio, model 98 Use the tool to lock or unlock the battery door. To lock the battery door: Insert tool straight Slide lock to the left. Indication mark into battery door lock. shows “lock” position - white dot appears.

  • Page 31: Daily Maintenance

    Daily maintenance It is important to keep your hearing aid clean and dry. On a daily basis, clean the hearing aids using a soft cloth or tissue. If the microphone inlets are clogged, gently brush across the microphone inlets with a small, clean brush. NOTE: Do not use force to press the hairs of the brush into the inlets, because the microphones may be damaged.

  • Page 32: Brush (Optional)

    11.1 Brush (optional) Use the three-in-one brush for daily cleaning and battery handling. 1. Brush - cleaning: Use the brush on all surfaces and orifices 2. Wire loop - cleaning: Use the wire loop to clean the earmould 3. Magnet - battery handling: Use the magnet to lift and replace the battery NOTE: Do not use the wire loop to clean the microphone openings.

  • Page 33: Cleaning Earmoulds

    Cleaning metal hook Remove the earmould and tubing from the metal hook Use a damp cloth to wipe down the metal hook, tubes and the domes Use a mild soap to clean the tube and the earmould. Rinse with lukewarm water.

  • Page 34: Care And Maintenance

    Pull the earmould Use air bulb to remove Use the wire loop on and device apart. residual water. the brush to remove wax etc. NOTE: Use the wire loop on the brush to remove wax etc. NOTE: We recommend that you change the tube every three months or sooner if it gets stiff or brittle.

  • Page 35: Wireless Accessories

    12 Wireless accessories Wireless accessories eco-system features a comprehensive range of seamlessly integrated wireless accessories. This allows you to control and stream high quality stereo sound and speech directly to your hearing aids. Please find the list of available wireless accessories below: TV Streamer 2 allows you to stream the audio from TV sets and virtually any other audio source to your hearing aids at a volume level that suits you.

  • Page 36: Tinnitus Sound Generator Module

    13 Tinnitus Sound Generator module 13.1 Intended use for TSG module Your hearing aid includes the Tinnitus Sound Generator (TSG) module, a tool for generating sounds to be used in tinnitus management programmes to relieve suffering from tinnitus. The TSG can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing care professional.

  • Page 37: The Scientific Concepts Thatform The Basis For The Device

    If you have two wireless hearing aids that support ear-to-ear synchronization this functionality can be enabled by your hearing care professional. This will cause the Tinnitus Sound Generator to synchronize the sound in both hearing aids. If your tinnitus troubles you only in quiet environments, your doctor, audiologist or hearing care professional can set the TSG module so that it becomes audible exclusively in such surroundings.

  • Page 38: Tsg Volume Control

    13.2.4 TSG volume control The sound generator is set to a specific loudness level by the hearing healthcare professional. When switching the sound generator on, the volume will have this optimal setting. Therefore, it might not be necessary to control the volume (loudness) manually. However, the volume control provides the ability to adjust the volume, or amount of stimulus, to the liking of the user.

  • Page 39: Technical Specifications

    13.3 Technical specifications 13.3.1 Audio signal technology Digital. 13.3.2 Available sounds White noise signal which can be shaped with the following configurations: The white noise signal can be modulated in amplitude with an attenuation depth of up to 14dB. High-pass filter Low-pass filter 500 Hz 2,000 Hz 750 Hz 3,000 Hz...

  • Page 40: Important Notice For Prospective Sound Generator Users

    13.3.4 Important notice for prospective sound generator users A tinnitus masker is an electronic device intended to generate noise of sufficient intensity and bandwidth to mask internal noises. It is also used as an aid in hearing external noises and speech. Good health practice requires that a person with a tinnitus condition have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before using a sound generator.

  • Page 41: Tinnitus Sound Generator Warning To Hearing Care Professionals

    13.4.2 Tinnitus Sound Generator warning to hearing care professionals A hearing care professional should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before getting a sound generator. If the hearing care professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions: 1.

  • Page 42: General Warnings

    General Warnings 1. If a hearing aid is broken, do not use it 2. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid 3.

  • Page 43: General Precautions - Wireless Hearing Aids

    General precautions - Wireless hearing aids 1. If electronic devices in your surroundings are affected by your hearing aids with wireless function activated,move away from the affected devices. 2. When using wireless functionality and the hearing aids are affected by electromagnetic interference, move away from the source of interference 3.

  • Page 44: Battery Warnings

    If this happens, please remove the batteries. Intended use of smartphone apps The app must only be used with Danalogic hearing aids for which they are intended, and manufacturer takes no responsibility if the app is used with other hearing aids.

  • Page 45: Important Points For Fm

    Important points for FM 1. Do not use two transmitters on the same FM channel 2. Do not use water or fluids for cleaning the FM receiver 3. Do not use an FM transmitter in locations where it is forbidden to use electronic devices, for instance in airplanes 4.

  • Page 46: Technical Specs Section

    20 Technical specifications Mini BTE Model: AM567-DW Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) dB SPL Maximum output (90 dB SPL input) dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz Telecoil sensitivity (SPLIV @ 31.6 mA/m) dB SPL dB SPL...
  • Page 47 Model AM577-DW Open Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) dB SPL Maximum output (90 dB SPL input) dB SPL 500 Hz 800 Hz Total harmonic distortion 1600 Hz Telecoil sensitivity (SPLIV @ 31.6 mA/m) dB SPL Equivalent input noise (w/o noise reduction) dB SPL...
  • Page 48 Power BTE Model AM588-DW Plastic hook Metal hook Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) dB SPL Maximum output (90 dB SPL input) dB SPL Total harmonic distortion 500 Hz 800 Hz 1600 Hz Telecoil sensitivity (SPLIV @ 31.6 mA/m) dB SPL Equivalent input noise (w/o noise reduction)
  • Page 49 Super Power BTE Model AM598-DW Closed Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL input) Maximum output (90 dB SPL input) dB SPL 500 Hz Total harmonic distortion 800 Hz 1,600 Hz HFA-SPLIV Telecoil sensitivity @ 31.6 mA/m(ANSI) dB SPL Equivalent input noise dB SPL...

  • Page 50: Troubleshooting Guide

    21 Troubleshooting guide SYMPTOM CAUSE Feedback, Is your earmould or dome inserted correctly? “whistling” Is the volume very loud? Is the plastic tube or the earmould clogged or broken? Are you holding an object (e.g. a hat, a telephone receiver) close to a hearing aid? Is your ear full of wax? No sound Is the hearing aid turned on?
  • Page 51 POSSIBLE REMEDY Put it in again. Reduce it. Replace or visit your hearing care professional. Move your hand away to create more space between the hearing aid and the object. Visit your physician. Switch it on. Switch to the microphone program. Insert a new battery.

  • Page 52: Warnings For Hearing Care Professionals

    Warnings for hearing care professionals 1. Special care should be exercised in selecting and fitting hearing aids with maximum sound pressure level that exceeds 132dB SPL with an IEC 60711:1981 occluded ear simulator. The remaining hearing may risk further impairment. 2.
  • Page 53 • Reorient or relocate the receiving antenna • Increase the separation between the equipment and receiver • Connect the equipment into an outlet on a circuit different from the one in which the receiver is connected • Consult the dealer or an experienced radio/TV technician for help •...
  • Page 54 Nominal RF output power transmitted is 0 dBm. Behind-the-ear (BTE) hearing aids of type BE60 with FCC ID X26BE60, IC number 6941C-BE60 and size 312 battery are available in the following variants: AM567-DW Behind-the-ear (BTE) hearing aids of type BE70 with FCC ID X26BE70, IC number 6941C-BE70 and size 13 battery are available in the following variants: AM577-DW...

  • Page 55: Warranties And Repairs

    24 Warranties and repairs The manufacturer provides a warranty on hearing aids in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing this in line with environment-friendly best practices.

  • Page 56: Advisories

    26 Advisories The Advisories contain important information which must be fully understood, shared and followed at all times. Non-compliance may lead to severe personal injuries and/or equipment damages. Be aware of information marked with the following symbols: WARNING points out a situation that could lead to serious injuries. CAUTION indicates a situation that could lead to minor and moderate injuries.

  • Page 57: Acknowledgments

    27 Acknowledgments Portions of this software are written by Kenneth MacKay (micro-ecc) and licensed under the following terms and conditions: Copyright (c) 2014, Kenneth MacKay All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: •...
  • Page 60 Manufacturer according to EU Medical Device Directive 93/42/EEC: GN Hearing A/S United Kingdom Lautrupbjerg 7 GN Hearing UK Ltd. DK-2750 Ballerup Unit 13 Talisman Business Centre Denmark Bicester OX26 6HR Tel.: +45 4575 1111 United Kingdom gnhearing.com Tel.: +44 1869 352 800 resound.com CVR no.

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