Dell C5519QA User Manual
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Dell C5519QA User Manual

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Dell C5519QA
User's Guide
Monitor Model: C5519QA
Regulatory Model: C5519Qc

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Summary of Contents for Dell C5519QA

  • Page 1 Dell C5519QA User’s Guide Monitor Model: C5519QA Regulatory Model: C5519Qc...
  • Page 2 Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2022 – 11...

  • Page 3: Table Of Contents

    Contents About your monitor ......6 Package Contents ..... . 6 Product Features .
  • Page 4 Setting display resolution to 3840 x 2160 (maximum) ..60 Dell computer ..... . . 61...
  • Page 5 Non-Dell computer ......61 Maintenance guidelines ....62 Cleaning your display .

  • Page 6: About Your Monitor

    Package Contents Your monitor ships with all the components shown below. Ensure that you have received all the components and Contacting Dell if anything is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.

  • Page 7: Product Features

    • Safety, Environmental, and Regulatory Information (SERI) Product Features The Dell C5519QA flat panel monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight. The monitor’s features include: • C5519QA: 1386.84 mm (54.6 in.) viewable area display (measured diagonally), 3840 x 2160 resolution, plus full-screen support for lower resolutions.

  • Page 8: Identifying Parts And Controls

    • Optimize eye comfort with a flicker-free screen. WARNING: The possible long-term effects of blue light emission from the monitor may cause damage to the eyes, including eye fatigue, digital eye strain, and so on. ComfortView feature is designed to reduce the amount of blue light emitted from the monitor to optimize eye comfort.

  • Page 9: Back View

    Back view DELL C5519QA Flat Panel Monitor /Monitor Plano Panel /Moniteur écran plat Model No. /Modelo /N°de modelo: C5519Qc Input Ra�ng /Entrada /Daya Tegangan /Tension d’entrée: 100-240V 50/60Hz,2.5A Date of Mfg: August. 2022 SVC Tag: S/N: XXXXXXXX xxxxxxx XXXXXXXXXXXX Express Service...

  • Page 10: Side View

    Side view Label Description Audio line-out port Connect to external audio peripherals. Only supports 2-channel audio. NOTE: The audio line-out port does not support headphones. Audio line-in port Analog audio (two channel) input. VGA connector Connect your computer with VGA cable. DP connector Connect your computer with DP cable.

  • Page 11: Bottom View

    USB 3.0 Connect your USB device. downstream port You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor. USB 3.0 upstream Connect the USB cable that comes with your port monitor to the computer.

  • Page 12: Monitor Specifications

    Monitor specifications Model C5519QA Screen type Active matrix - TFT LCD Panel type Vertical alignment Aspect ratio 16:9 Viewable image Diagonal 1386.8 mm (54.6 in.) Horizontal, Active area 1209.6 mm (47.6 in.) Vertical, Active area 680.4 mm (26.8 in.) Area 823011.8 mm...
  • Page 13 • 1 x RS232 • 1 x RJ-45 Border width (edge of monitor to active area) Top/Left/Right 15.7 mm (0.61 in.) Bottom 25.55 mm (1.01 in.) Dell Display Manager compatibility Security Security lock slot (cable lock sold separately) Cable management About your monitor...

  • Page 14: Resolution Specifications

    Resolution specifications Model C5519QA Horizontal scan range 30 kHz to 160 kHz (automatic) Vertical scan range 23 Hz to 80 Hz (automatic) Maximum preset resolution 3840 x 2160 at 60 Hz Support video mode Model C5519QA Video display capability 480p, 576p, 720p, 1080p, 1080i, 2160p (HDMI&DP playback)

  • Page 15: Electrical Specifications

    Electrical specifications Model C5519QA Video input signals • Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance • HDMI 2.0, 600 mV for each differential line, 100 ohm input impedance per differential pair • DisplayPort 1.2, 600 mV for each differential line,...

  • Page 16: Physical Characteristics

    “Factory Reset” function in the OSD menu. Changing the factory default settings or enabling other features may increase power consumption that could exceed the ENERGY STAR specified limit. Physical characteristics Model C5519QA Signal cable type • Digital: DisplayPort, 20 pins • Digital: HDMI, 19 pins • Analog: D-Sub, 15 pins •...

  • Page 17: Environmental Characteristics

    Environmental characteristics Model C5519QA Compliant standards • ENERGY STAR certified monitor • RoHS-compliant • TCO Certified • BFR/PVC free monitor (excluding external cables) • Arsenic-free glass and Mercury-free for the panel only Temperature Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating •...

  • Page 18: Plug And Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell monitor quality and pixel policy, see Dell support site at www.dell.com/support/...

  • Page 19: Setting Up The Monitor

    4. Select the correct input source at monitor OSD Menu and turn on your computer. Connecting the VGA cable DELL C5519QA Flat Panel Monitor /Monitor Plano Panel /Moniteur écran plat Model No. /Modelo /N°de modelo: C5519Qc Input Ra�ng /Entrada /Daya Tegangan /Tension d’entrée: 100-240V 50/60Hz,2.5A...

  • Page 20: Connecting The Dp Cable

    Connecting the DP cable DELL C5519QA Flat Panel Monitor /Monitor Plano Panel /Moniteur écran plat Model No. /Modelo /N°de modelo: C5519Qc Input Ra�ng /Entrada /Daya Tegangan /Tension d’entrée: 100-240V 50/60Hz,2.5A Date of Mfg: August. 2022 SVC Tag: S/N: XXXXXXXX xxxxxxx...

  • Page 21: Wall Mounting

    NOTE: Do not attempt to wall mount the monitor by yourself. It should be installed by qualified installers. Recommended Wall Mount for this monitor is can be found in the Dell support website at www.dell.com/support. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight/load bearing capacity of 82 kg (180.78 lb).

  • Page 22: Remote Control

    Remote control 4. Left Press to move the selection left in OSD menu. 5. Down Press to move the selection down in OSD menu. 6. Menu Press to turn on the OSD menu. 7. Brightness - Press to decrease the Brightness. 8.

  • Page 23: Inserting The Batteries In The Remote Control

    Inserting the batteries in the remote control The remote control is powered by two 1.5 V AAA batteries. To install or replace batteries: 1. Press and then slide the cover to open it. 2. Align the batteries according to the (+) and (–) indications inside the battery compartment.

  • Page 24: Handling The Remote Control

    Handling the remote control • Do not subject to strong shock. • Do not allow water or other liquid to splash the remote control. If the remote control gets wet, wipe it dry immediately. • Avoid exposure to heat and steam. •...

  • Page 25: Operating The Monitor

    Operating the monitor Power on the monitor Press the button to turn on the monitor. DELL C5519QA Flat Panel Monitor /Monitor Plano Panel /Moniteur écran plat Model No. /Modelo /N°de modelo: C5519Qc Input Ra�ng /Entrada /Daya Tegangan /Tension d’entrée: 100-240V 50/60Hz,2.5A...

  • Page 26: Using The Control Buttons

    Using the control buttons Use the keys on the back of the monitor to adjust the image settings. Down Menu Exit Power The following table describes the control buttons: Control buttons Description Use the Up key to adjust (increase ranges) items in the OSD menu.

  • Page 27: Osd Controls

    OSD controls Control buttons Description Use the Up key to adjust (increase ranges) items in the OSD menu. Use the Down key to adjust (decrease ranges) items in the OSD menu. Down Use the OK key to confirm your selection. Use the Exit key to exit on-screen display (OSD) from menu and sub-menus.

  • Page 28: Using The On-Screen Display (Osd) Menu

    OSD menu, exit the OSD menu, or wait for the OSD menu to disappear. 1. Press the button to display the OSD main menu. Main menu Dell 55 Monitor Brightness/Contrast Auto Adjust Input Source Color...
  • Page 29 Icon Menu and Description submenus Brightness/ Use this menu to activate brightness/contrast adjustment. Contrast Dell 55 Monitor Brightness/Contrast Auto Adjust Input Source Color Display Audio Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight. Press the key to increase brightness and press the key to decrease brightness (min 0 ~ max 100).
  • Page 30 Auto Adjust Use this key to activate automatic setup and adjust menu. Dell 55 Monitor Brightness/Contrast Press to adjust the screen automatically. Auto Adjust Input Source Color Display Audio Menu Personalize Others The following dialog appears on a black screen as the monitor self-adjusts to the current input: Auto Adjustment in Progress...
  • Page 31 Input Source Use the Input Source menu to select between different video signals that may be connected to your monitor. Dell 55 Monitor Brightness/Contrast Auto Adjust Input Source HDMI 1 Color HDMI 2 Auto Select Display Audio Reset Input Source...
  • Page 32 Preset Modes When you select preset modes, you can choose Standard, ComfortView, Color temp or Custom Color from the list. ∞ Standard: Loads the monitor's default color settings. This is the default preset mode. ∞ ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes.
  • Page 33 Preset Modes 5. Perform stretches to relieve tension in the neck, arm, back, and shoulders during the breaks. Input Color Allows you to set the video input mode to: • RGB: Select this option if your monitor is connected Format to a computer or DVD player using the HDMI cable (or DisplayPort cable).
  • Page 34 Display Use the display to adjust image. Dell 55 Monitor Brightness/Contrast Aspect Ratio Wide 16:9 Auto Adjust Horizontal Position Input Source Vertical Position Color Sharpness Display Pixel Clock Audio Phase Menu Reset Display Personalize Others Aspect Ratio Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.
  • Page 35 Audio Dell 55 Monitor Brightness/Contrast Volume Auto Adjust Audio Source PC Audio Input Source Speaker Color Reset Audio Display Audio Menu Personalize Others Volume Use the buttons to adjust the volume. Minimum is ‘0’ (-). Maximum is ‘100’ (+). Audio Source Allows you to set the Audio Source mode to: •...
  • Page 36 Menu Select this option to adjust the settings of the OSD such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Dell 55 Monitor Brightness/Contrast Language English Auto Adjust Transparency Input Source...
  • Page 37 Users can choose a feature from Power Button LED, USB, Personalize Monitor Sleep or Reset Personalization. Dell 55 Monitor Brightness / Contrast Power Button LED On in On Mode Auto Adjust Off in Standby Mode Input Source Monitor Sleep Color...
  • Page 38 Reset Others Personalize Factory Reset ENERGY STAR ® Others Display Info Press to display the information about the display. Dell 55 Monitor Model: Dell C5519QA Brightness/Contrast Display Info Input Source: VGA Auto Adjust DDC/CI Current: 1920x1080, 60Hz Input Source HDMI CEC DP Capability: DP 1.2...
  • Page 39 To start LCD conditioning, select on. Firmware Displays the version of the firmware about the monitor. IP Address Selects this option to access the Dell Monitor Web Management tool. (For more information, see Dell ethernet/web management for...

  • Page 40: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode you will see the following message: Dell 55 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 3840x2160, 60Hz or any other monitor listed timing as per the monitor specifications.
  • Page 41 If you press any button other than the power button, the following messages will appear depending on the selected input: Dell P2418HZ Dell 55 Monitor No HDMI signal from your device. Press any key on the keyboard or move the mouse to wake it up.
  • Page 42 Dell 55 Monitor No HDMI 2 Cable The display will go into Standby Mode in 4 minutes. www.dell.com/C5519QA C5519QA If DP cable is not connected, a floating dialog box as shown below appears. The monitor will enter Standby Mode after 4 minutes if left at this state.

  • Page 43: Dell Ethernet/Web Management For Monitors

    NOTE: If you select Yes, the message will not appear next time when you intend to change the Brightness setting. Troubleshooting for more information. Dell ethernet/web management for monitors Before accessing the Dell Display Web Management feature, ensure the Ethernet is working normally. Down Menu Exit Power Ethernet Enable：Hold the Up key (button 1) for 4 seconds to enable Ethernet...
  • Page 44 This monitor comes with networking capability which lets you remotely access and change settings such as Input Source Selection, Brightness and Volume. To access the Dell Display Web Management tool you need to set the IP Addresses for your computer and the monitor.
  • Page 45 To access and use the web management tool, follow these steps: 1 Open a web browser and type the monitor’s IP Address (10.0.50.100) in the address bar. 2 The log-in page opens. Enter the Administrator Password to continue. Dell C5519QA 3 The Home page opens. Operating the monitor...
  • Page 46 4 Click Network Settings tab to see the network settings. 5 Click Monitor Control to see the display’s status. 6 Click Firmware Update to update firmware. You can download the latest drivers from the Dell Support website at www.dell.com/support Operating the monitor...
  • Page 47 7 Upgrade firmware page and wait for 60 seconds. 8 Finished. click on button to proceed after 8 seconds. 9 Click Security to set a password Operating the monitor...
  • Page 48 10 Click Crestron to control interface. Operating the monitor...

  • Page 49: Osd And Power Button Lock

    To enter OSD lock menu: Hold the Exit key (button 4) for 4 seconds to display OSD lock menu (when OSD unlocked), A OSD lock menu appears and is shown on center of display screen for 4 seconds. Dell 55 Monitor Select Option: C5519QA...
  • Page 50 There are three levels of lock. Menu Description OSD menu lock When “OSD menu lock” is selected, no user adjustments are allowed. All buttons are locked except Power key. Power-off button When “Power-off button lock” is selected, user is lock now not able to turn off the display via Power key.

  • Page 51: Troubleshooting

    If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white. Dell 55 Monitor No HDMI 1 Cable The display will go into Standby Mode in 4 minutes.
  • Page 52 Dell P2418HZ Dell 55 Monitor No VGA Cable The display will go into Standby Mode in 4 minutes. www.dell.com/C5519QA C5519QA Dell 55 Monitor No DP Cable The display will go into Standby Mode in 4 minutes. www.dell.com/C5519QA C5519QA NOTE: This box also appears during normal system operation, if the video cable is disconnected or damaged.

  • Page 53: Built-In Diagnostics

    2. Unplug the video cable (s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3. Press and hold the Exit key (button 4) for 4 seconds to enter the OSD lock/ unlock menu. Dell 55 Monitor Select Option: C5519QA 4. Select the icon to enable the built-in diagnostics.
  • Page 54 5. Carefully inspect the screen for abnormalities. 6. Press the Up key (button 1) on the back cover again. The color of the screen changes to grey. 7. Inspect the display for any abnormalties. 8. Repeat step 6 and 7 to inspect the display in red, green, blue, black, white and text pattern screens.
  • Page 55 ∞ Cycle power on-off. ∞ Pixel that is permanently off is a natural defect that can occur in LCD technology. ∞ For more information on Dell monitor quality and pixel policy, see Dell support site at: www.dell.com/pixelguidelines. Stuck-on pixels ∞ Cycle power on-off.
  • Page 56 ∞ Restart the computer in the safe mode. Safety related Issues ∞ Do not perform any troubleshooting steps. ∞ Contact Dell immediately. Intermittent problems ∞ Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.

  • Page 57: Product-Specific Problems

    Product-specific problems Specific symptoms Possible solutions Screen image is too ∞ Check the Aspect Ratio setting in the Display settings OSD. small ∞ Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the ∞ Turn off the monitor, unplug the power cord, plug it back, and monitor with the then turn On the monitor.

  • Page 58: Appendix

    Appendix Safety instructions WARNING: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety, Environmental, and Regulatory Information (SERI). Please follow these safety instructions for best performance, and long life for your monitor: 1.

  • Page 59: Contacting Dell

    3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. EU product database for energy label and product information...

  • Page 60: Setting Up Your Monitor

    Setting up your monitor Setting display resolution to 3840 x 2160 (maximum) For best performance, set the display resolution to 3840 x 2160 pixels by performing the following steps: In Windows 7, Windows 8 or Windows 8.1: 1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop.

  • Page 61: Dell Computer

    Dell computer 1. Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your graphics adapter, attempt to set the resolution to 3840 x 2160 again. NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution.

  • Page 62: Maintenance Guidelines

    NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution. Maintenance guidelines Cleaning your display WARNING: Before cleaning the display, unplug the display power cable from the electrical outlet.

  • Page 63: Pin Assignments

    Pin assignments VGA connector Pin number Monitor side of the 15-pin side signal cable Video-Red Video-Green Video-Blue Self-test GND-R GND-G GND-B DDC +5 V GND-sync DDC data H-sync V-sync DDC clock Appendix...
  • Page 64 HDMI connector Pin number Monitor side of the 19-pin side signal cable TMDS Data2+ TMDS Data2 Shield TMDS Data2- TMDS Data1+ TMDS Data1 Shield TMDS Data1- TMDS Data0+ TMDS Data0 Shield TMDS Data0- TMDS Clock+ TMDS Clock Shield TMDS Clock- Reserved (N.C.
  • Page 65 DP connector Pin number 20-pin side of the connected signal cable ML0 (p) ML0 (n) ML1 (p) ML1 (n) ML2 (p) ML2 (n) ML3 (p) ML3 (n) AUX (p) AUX (n) Re-PWR +3.3 V DP_PWR Appendix...
  • Page 66 Universal serial bus (USB) This section gives you information about the USB ports available on the monitor. The monitor has the following USB ports: • 1 x USB 3.0 upstream • 2 x USB 3.0 downstream • 1 x USB Dedicated charging port •...
  • Page 67 USB 3.0 upstream port USB 3.0 downstream port Pin number Signal name Pin number Signal name VBUS VBUS StdB_SSTX- StdB_SSTX- StdB_SSTX+ StdB_SSTX+ GND_DRAIN GND_DRAIN StdB_SSRX- StdB_SSRX- StdB_SSRX+ StdB_SSRX+ Shell Shield Shell Shield RS232 connector RS232 monitor pin assignment (Facing monitor) Male RS232 serial communication cable pin assignment (Facing cable) Appendix...
  • Page 68 Pin assignments RS232 Pin description RS232 GROUND Not Used Not Used RS232 protocol communication settings Connection settings Value Baud Rate 9600 bps Data Bits 8 bits Parity None Stop Bits 1 bit Flow control None Appendix...
  • Page 69 RJ-45 connector Pin assignments Pin number 12-pin side of the connector LED2_Y+ LED2_Y- LED1_G+ LED1_G- Appendix...

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