Motorola solutions APX N70 User Manual
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Motorola solutions APX N70 User Manual

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APX
Two-Way Radios
™
Model 4.5
APX N70 User Guide
OCTOBER 2022
* MN009207A01*
MN009207A01-AA
2022 Motorola Solutions, Inc. All rights reserved
©

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  • Page 1 Two-Way Radios ™ Model 4.5 APX N70 User Guide OCTOBER 2022 * MN009207A01* MN009207A01-AA 2022 Motorola Solutions, Inc. All rights reserved ©...

  • Page 2: Table Of Contents

    FCC Licensing Information..................11 Applying for Canadian License..................12 Important Safety Information.....................12 Limited Warranty..........................12 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS.......... 12 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:........12 II. GENERAL PROVISIONS:.................... 13 III. STATE LAW RIGHTS:....................14 IV. HOW TO GET WARRANTY SERVICE:..............14 V.
  • Page 3 MN009207A01-AA Contents Removing the Battery....................... 30 3.2 Attaching and Removing the Antenna................... 30 Attaching the Antenna.......................30 Removing the Antenna..................... 30 3.3 Inserting or Removing the SIM Card..................30 3.4 Attaching and Removing the Accessory Connector Cover............31 Attaching the Accessory Connector Cover............... 31 Removing the Accessory Connector Cover..............
  • Page 4 MN009207A01-AA Contents 5.6 Selecting a Radio Profile....................... 44 5.7 General Radio Information.....................44 5.7.1 Accessing the General Radio Information............... 45 Chapter 6: Zone and Channel Selection............... 46 6.1 Selecting Zones........................46 6.2 Selecting Zones from Zone Banks..................46 6.3 Selecting Channels........................47 6.3.1 Channel Error Messages..................47 Chapter 7: Dynamic Zone Programming..............
  • Page 5 MN009207A01-AA Contents 13.1 Toggling Between Secure and Clear Transmission.............62 13.2 Multikey Feature........................62 13.3 MDC OTAR (Conventional Only)..................62 13.4 Selecting Encryption Keys (Conventional Only)..............63 13.5 Changing Encryption Keysets....................63 13.6 Infinite UKEK Retention....................... 63 13.7 Requesting Rekey....................... 63 Chapter 14: Scan.....................64 14.1 Toggling the Scan Feature On and Off................64 14.2 Making a Dynamic Priority Change (Conventional Scan Only)...........
  • Page 6 MN009207A01-AA Contents 18.4.5 Managing Options in List View................77 Chapter 19: Mission Critical Geofence (ASTRO 25 Trunking)......79 19.1 Entry to the Geofence Area....................79 19.2 Entry to Mission Critical Geofence..................80 19.3 Exit from Mission Critical Geofence..................80 Chapter 20: Contacts....................81 20.1 Contacts Overview.......................81 20.2 Accessing Contacts......................

  • Page 7: List Of Figures

    MN009207A01-AA List of Figures List of Figures Figure 1: Radio Overview ........................22 Figure 2: Home Screen Overview ......................34 Figure 3: On-Screen Keyboard Overview ....................36 Figure 4: Firmware Update Notification ....................68 Figure 5: Contacts Tab .......................... 81 Figure 6: Call List Tab ........................... 82...
  • Page 8 MN009207A01-AA List of Tables List of Tables Table 1: Touchscreen Actions ....................... 18 Table 2: Radio Overview Description ....................22 Table 3: Assignable Radio Functions ....................23 Table 4: ViQi Voice Control Commands ....................26 Table 5: ViQi Virtual Partner Queries ....................28 Table 6: Home Screen Overview Description ..................34 Table 7: LED Indications ........................

  • Page 9: Legal And Support

    License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

  • Page 10: Legal And Compliance Statements

    Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.
  • Page 11 MN009363A01-AA Legal and Support 2 This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 12: Notice To Users (Fcc)

    MN009363A01-AA Legal and Support http://www.motorolasolutions.com Any modification to this device, not expressly authorized by Motorola Solutions, may void your authority to operate this device. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
  • Page 13 Legal and Support Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.
  • Page 14 Adresse : 2000 Progress Pkwy, Schaumburg, IL 60196-1078, États-Unis Numéro de téléphone : 1 800 927-2744 Par les présentes, il est déclaré que la radio APX N70 est conforme aux normes de la FCC, Partie 15, Sous-partie B, section 15.107(a) et 15.107(d), et section 15.109(a) Appareil numérique de classe B...
  • Page 15 MN009013A01-AA Avis juridique et soutien 2 Cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant entraîner un fonctionnement indésirable. REMARQUE : Cet équipement a fait l’objet de tests et a été déclaré conforme aux limites établies pour un appareil numérique de classe B, conformément à la section 15 des règlements de la FCC.
  • Page 16 Cet émetteur radio a été approuvé par Industrie Canada pour utilisation avec une antenne approuvée par Motorola Solutions offrant le gain maximal autorisé et l’impédance requise pour le type d’antenne indiqué. Il est strictement interdit d’utiliser avec cet appareil tout type d’antenne ne figurant pas dans cette liste et présentant un gain supérieur au maximum indiqué...
  • Page 17 Pour toute question sur le choix de la fréquence radio, appelez les services sur les produits de Motorola Solutions au numéro suivant : 1 800 448-6686. Toute modification apportée à cet appareil sans l’autorisation explicite de Motorola peut annuler l’autorisation d’utiliser cet appareil, telle qu’émise par la FCC, et ne devrait pas être faite.

  • Page 18: Applying For Canadian License

    MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG: MOTOROLA SOLUTIONS, INC. (“MOTOROLA”) warrants the MOTOROLA SOLUTIONS manufactured Communication Products listed below (“Product”) against defects in material and workmanship under normal use and service for a period of time from the date of purchase as...

  • Page 19: Ii. General Provisions

    Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 20: Iii. State Law Rights

    Warranty service will be provided by MOTOROLA SOLUTIONS through one of its authorized warranty service locations. If you first contact the company which sold you the Product (e.g., dealer or communication service provider), it can facilitate your obtaining warranty service.

  • Page 21: Vi. Patent And Software Provisions

    1 that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim,...
  • Page 22 MN009207A01-AA Legal and Support any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: https://www.motorolasolutions.com/en_xa/support.html for current warranty terms.

  • Page 23: Read Me First

    MN009207A01-AA Read Me First Read Me First This User Guide covers the basic operation of the radio. Notations Used in This Manual Notations such as Warning, Caution, and Notice are used throughout the text in this publication. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.

  • Page 24: Touchscreen Navigation

    MN009207A01-AA Read Me First Touchscreen Navigation Table 1: Touchscreen Actions Action Results You can tap to perform the following actions: • Select items on the screen • Type letters and symbols using the onscreen keyboard • Press on-screen buttons Tap and hold You can tap and hold to perform the following actions: •...
  • Page 25 MN009207A01-AA Read Me First Action Results Pinch In some applications, you can zoom in and out by placing two fingers on the screen and pinching them together (to zoom out) or spreading them apart (to zoom in).

  • Page 26: Chapter 1: Radio Care

    • Elastomer seals used in portable radios age with time and environmental exposure. To ensure the waterseal integrity of the radio, Motorola Solutions recommends that radios be checked annually as a preventive measure. The disassembly, test, and reassembly procedures along with necessary test equipment are available in the Service Manual.

  • Page 27: Cleaning Your Radio

    Radio Service and Repair Proper repair and maintenance procedures ensure efficient operation and long life of this radio. A Motorola Solutions maintenance agreement provides expert service to keep the radio and all other communication equipment in perfect operating condition. A nationwide service organization is provided by Motorola Solutions to support maintenance services.

  • Page 28: Chapter 2: Radio Overview

    MN009207A01-AA Chapter 2 : Radio Overview Chapter 2 Radio Overview Figure 1: Radio Overview Table 2: Radio Overview Description Number Description RF Antenna Status LED ABC Switch Touch Screen Display Sleep/Wake (Short Press) Home button (Long Press) P1 to P6 Programmable buttons Battery Latch 2-Dot (Side Bottom) Feature Button 1-Dot (Side Middle) Feature Button...

  • Page 29: Programmable Radio Functions

    MN009207A01-AA Chapter 2 : Radio Overview Number Description Push-to-Talk (PTT) button Purple (Side Top) Button High Dynamic Range (HDR) Mic 1 On/Off/Volume Control knob Channel Selector 2–Position Concentric Switch Top Display High Dynamic Range (HDR) Mic 2 3-Dot (Speaker Grill) Feature button Speaker Near Field Communication (NFC) Antenna Battery...
  • Page 30 MN009207A01-AA Chapter 2 : Radio Overview Function Description Call Response Allows you to answer a private call. Channel Up/Down Allows you to scroll up or down to other channels within the current Zone. Chanel Select Allows you to select a channel from the switch. Channel Search Allows you to search for a channel.
  • Page 31 MN009207A01-AA Chapter 2 : Radio Overview Function Description Request-To-Talk (Conventional Notifies the dispatcher that you want to send a voice call. Only) Scan To turn on or off the scan function, press the button. To enable Scan List Programming and selects the scan list for editing, press and hold the button.

  • Page 32: Viqi

    MN009207A01-AA Chapter 2 : Radio Overview ViQi ViQi is a virtual assistant that helps you manage your radio and perform information lookups using voice commands. This feature is purpose-built for public safety and is active when you press the assigned ViQi button on the radio or an associated Remote Speaker Microphone (RSM). ViQi Voice Control ViQi Voice Control allows you to operate the radio with your voice, for example, to change zones, channels, or volume.
  • Page 33 MN009207A01-AA Chapter 2 : Radio Overview Feature Examples • "Change channel to <Channel Name>" • "Switch channel to <Channel Name>" Home Channel To change to your home channel, say: • "Home channel" • "Change to home channel" • "Switch to home channel" Volume To identify the volume level of your radio, say: •...

  • Page 34: Table 5: Viqi Virtual Partner Queries

    MN009207A01-AA Chapter 2 : Radio Overview Feature Examples • "Current time" • "Time check" • "Time" Initiate ViQi Virtual "Hey ViQi" Partner "Look up information" NOTE: These commands are used to initiate Virtual Partner when both Voice Control and Virtual Partner are programmed on the same ViQi button.

  • Page 35: Using Viqi

    MN009207A01-AA Chapter 2 : Radio Overview Query Examples Target Location "Where is <Unit Name>? "Tell me where <Unit Name> is. NOTE: ViQi will ask for more information to complete the query. You are also able to receive and listen to LMR and Virtual Partner over broadband audio simultaneously.

  • Page 36: Chapter 3: Getting Started

    Getting Started This section provides instructions to prepare your radio for use. Attaching and Removing the Battery The radio notifies you if it detects a non-Motorola Solutions battery when powering up, charging, or removed from the charger. Attaching the Battery Procedure: 1 At the battery compartment, align the battery with the bottom rails.

  • Page 37: Attaching And Removing The Accessory Connector Cover

    MN009207A01-AA Chapter 3 : Getting Started Procedure: 1 Gently pull the tab to slide out the SIM card tray. NOTE: The SIM card tray must not be removed with a hook or prying tool. 2 Perform one of the following actions: •...

  • Page 38: Charging The Radio

    Procedure: 1 Turn off the radio while charging in a single or multi-unit charger. 2 Place the radio in a Motorola Solutions-approved charger. NOTE: If the radio must remain powered on in the multi-unit charger, LMR PTT is not allowed as possible degradation in performance may occur.

  • Page 39: Turning On Night Mode

    MN009207A01-AA Chapter 3 : Getting Started • Tap Auto Brightness to automatically adjust the screen brightness based on the lighting conditions. 3.10 Turning On Night Mode Procedure: From the Home screen, tap Night Mode to toggle between Day or Night Mode of the display.

  • Page 40: Chapter 4: Home Screen Overview

    MN009207A01-AA Chapter 4 : Home Screen Overview Chapter 4 Home Screen Overview Figure 2: Home Screen Overview Table 6: Home Screen Overview Description Name Description Status Bar Status icons appear in the status bar to provide device status and feature notifications. Identity and Status Widg- Displays your email account when you are logged in.

  • Page 41: On-Screen Keyboard Overview

    MN009207A01-AA Chapter 4 : Home Screen Overview Name Description More option contains all other programmed menu items. Messages Widget Allows you to compose a new text message and view all messages in the inbox. Depending on the Radio- Central or CPS configuration of your radio, the widget opens the LMR messages or SmartMessaging applica- tion.

  • Page 42: Identity And Status Widget

    MN009207A01-AA Chapter 4 : Home Screen Overview Figure 3: On-Screen Keyboard Overview Description Tap to type in uppercase. Double-tap for caps lock. Tap to input numbers, punctuation, or symbols. Tap to insert space. Double-tap to insert a period. Enter Backspace Identity and Status Widget The Identity and Status Widget displays the identity of the radio with either the Radio Alias, Soft ID, or User Login.

  • Page 43: User Login Feature

    MN009207A01-AA Chapter 4 : Home Screen Overview 4.2.2 User Login Feature This feature allows you to take on a friendly username (Example: Text Messaging Service). You can still send text messages without logging in as a user. The user login feature only enables the recipient of your message to identify you as the sender by assigning a username to your message.

  • Page 44: Commandcentral Authentication Login

    MN009207A01-AA Chapter 4 : Home Screen Overview 2 Tap Soft ID, then enter your Soft ID. Done to confirm. NOTE: If you leave the Soft ID empty, the Work Manager Widget displays the Radio Alias ID if it is enabled. 4.2.4 CommandCentral Authentication Login To log into the CommandCentral for the first time, simply follow the First-Time Login steps as follows.

  • Page 45: Status Indicators

    MN009207A01-AA Chapter 4 : Home Screen Overview Status Indicators This section explains the status indicators of the radio. 4.3.1 Radio Icons These icons appear at the status bar to provide device-specific information or status. Icon Name Description Battery Indicates the remaining battery level of the ra- dio.
  • Page 46 MN009207A01-AA Chapter 4 : Home Screen Overview These icons appear at the Radio Control Widget to provide information or status of LMR-specific features. Icon Name Description Received Signal The number of bars represents the received Strength Indicator signal strength of the current site in trunking (RSSI) mode.

  • Page 47: Led Indications

    MN009207A01-AA Chapter 4 : Home Screen Overview Icon Name Description Enhanced Zone Bank – Icons "A" to "Y" indi- cates that the radio is in the dedicated zone bank. User Login Indicator Steady – The user is associated with the radio. (IP Packet Data) Blinking –...
  • Page 48 MN009207A01-AA Chapter 4 : Home Screen Overview Color Call State Yellow Receiving and Unmuted Voice Transmission Gray Unprogrammed...

  • Page 49: Chapter 5: General Radio Operation

    MN009207A01-AA General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. Responding to Notifications The Notification Center provides concise information about an activity or event. Procedure: 1 Drag down the Status Bar to open the Notification Center. 2 Perform one of the following actions: •...

  • Page 50: Control Lock

    MN009207A01-AA Chapter 5 : General Radio Operation Control Lock This feature allows you to lock and unlock the radio switches, buttons, knobs, and touch screen display. 5.4.1 Locking the Controls Procedure: 1 Press the pre-programmed Control Lock button. The radio unlocks automatically during power cycle. NOTE: When the lock function is programmed to a switch, the switch state is detected and the lock is re-engaged automatically after the radio is rebooted.

  • Page 51: Accessing The General Radio Information

    MN009207A01-AA Chapter 5 : General Radio Operation • SIM Status • Control Assignments 5.7.1 Accessing the General Radio Information Procedure: To access the general radio information, perform one of the following: Option Actions Accessing the Radio Information a From the Home screen, tap More. b Tap Info→Radio Information.

  • Page 52: Chapter 6: Zone And Channel Selection

    MN009207A01-AA Chapter 6 : Zone and Channel Selection Chapter 6 Zone and Channel Selection This chapter explains the operations to select a zone or channel on your radio. A zone is a group of channels. Selecting Zones Procedure: 1 Use one of the following methods to select a zone. Option Actions Slide the ABC switch to the required posi-...

  • Page 53: Selecting Channels

    MN009207A01-AA Chapter 6 : Zone and Channel Selection • For the Basic Zone Bank feature, the radio displays the icon of the selected zone. • For the Enhanced Zone Bank feature, the radio displays the icon of the selected zone bank. 2 To change zones, change the position of the ABC Programmable Switch.

  • Page 54: Chapter 7: Dynamic Zone Programming

    MN009207A01-AA Chapter 7 : Dynamic Zone Programming Chapter 7 Dynamic Zone Programming Dynamic Zone Programming (DZP) provides one or more Dynamic Zones to store frequently used channels for conventional or trunking. NOTE: Your radio must be preprogrammed to use this feature. At least one zone in the radio must be a non-dynamic zone.

  • Page 55: Chapter 8: Types Of Radio Calls

    MN009207A01-AA Types of Radio Calls Chapter 8 Types of Radio Calls Your radio can make talkgroup, private, and enhanced private calls in conventional and/or trunking mode. Call Type Conventional Trunking SmartConnect Mode Mode Talkgroup Call A Talkgroup Call is a point-to-multi- point call operation.
  • Page 56 MN009207A01-AA Chapter 8 : Types of Radio Calls Option Actions • Trunking – Wait for the Talk Permit tone, then speak into the microphone. • Conventional – Speak into the micro- phone. d To listen, release the PTT button. NOTE: You cannot transmit longer than the preset Time-Out Timer setting.

  • Page 57: Receiving Calls On The Radio

    MN009207A01-AA Chapter 8 : Types of Radio Calls Option Actions If DTMF Mic enabled: a From the Menu Feature Launcher, tap Dialer→ More→DTMF. b Enter the DTMF number. Receiving Calls on the Radio Procedure: Perform one of the following actions based on the type of radio calls: Option Actions Talkgroup Call...
  • Page 58 MN009207A01-AA Chapter 8 : Types of Radio Calls 3 Release the PTT button to listen. The radio exits Priority Dispatch mode, returns to its original talkgroup, and displays the home channel alias.

  • Page 59: Chapter 9: Emergency Operation

    MN009207A01-AA Emergency Operation Chapter 9 Emergency Operation The Emergency feature is used to indicate a critical situation. An emergency signal overrides any other communication over the selected channel. Your radio supports the following Emergency modes: • Emergency Alarm • Emergency Call •...

  • Page 60: Sending Emergency Alarms

    MN009207A01-AA Chapter 9 : Emergency Operation Sending Emergency Alarms This feature allows you to send a data transmission, which identifies the radio sending the emergency, to the dispatcher. Procedure: Press the preprogrammed Emergency button. Your radio shows the following indications: •...

  • Page 61: Exiting Emergency Operation

    MN009207A01-AA Chapter 9 : Emergency Operation Option Actions Emergency Call with Hot Mic Speak into the microphone. NOTE: The Hot Mic applies to the first voice transmission from your ra- dio during the Emergency call. For subsequent transmissions in the same Emergency call, you must press the PTT button.

  • Page 62: Emergency Keep-Alive

    MN009207A01-AA Chapter 9 : Emergency Operation Emergency Keep-Alive This feature prevents the radio from being turned off when it is in Emergency mode. If this feature is enabled, you are required to exit Emergency mode before turning off your radio. Emergency Beacon When the radio is in Emergency mode, the Emergency Beacon feature transmits Bluetooth Low Energy (BTLE) signals and other Emergency information to nearby radios.

  • Page 63: Chapter 10: Fireground

    MN009207A01-AA Fireground Chapter 10 Fireground The portable Fireground Communications System is designed for deployment at an incident scene. It consists of central components that provide on-scene and in building radio coverage, and enhanced personnel accountability and monitoring: • Your APX portable radios •...

  • Page 64: Responding To Evacuation Indicator

    MN009207A01-AA Chapter 10 : Fireground • Press and hold the preprogrammed Volume Set button to hear the volume set tone. Adjust the Volume Control Knob if necessary. Release the Volume Set button. At the desired Fireground zone and channel, press the preprogrammed Monitor button and •...

  • Page 65: Chapter 11: Tactical Public Safety (Conventional Only)

    MN009207A01-AA Tactical Public Safety (Conventional Only) Chapter 11 Tactical Public Safety (Conventional Only) Tactical Public Safety (TPS) enables the member of a group to identify the start and the end of a transmission by displaying the caller name or ID on the radio display. 11.1 Using TPS Normal Transmission Procedure:...

  • Page 66: Chapter 12: Man Down (Fall Alert)

    MN009207A01-AA Chapter 12 : Man Down (Fall Alert) Chapter 12 Man Down (Fall Alert) Man Down (Fall Alert) is a supporting feature of the Emergency operation. The Emergency feature must be programmed for Man Down (Fall Alert) to operate. Your radio activates the Man Down (Fall Alert) feature when it achieves or exceeds a tilt angle threshold or a combination of the angle threshold and radio motion below the motion sensitivity level.

  • Page 67: Exiting Fall Alert

    MN009207A01-AA Chapter 12 : Man Down (Fall Alert) The radio plays an alert tone and the display shows Fall Alert Detected. Postrequisites: If Fall Alert is configured but the condition does not trigger the activation of the feature, send the radio to a qualified technician. 12.3 Exiting Fall Alert Procedure:...

  • Page 68: Chapter 13: Secure Operations

    MN009207A01-AA Chapter 13 : Secure Operations Chapter 13 Secure Operations Secure radio operation provides the highest commercially available level of voice security on both trunked and conventional channels. By default, the radio automatically enters the encrypted environment without having to manually select or clear the secure transmission.

  • Page 69: Selecting Encryption Keys (Conventional Only)

    MN009207A01-AA Chapter 13 : Secure Operations 13.4 Selecting Encryption Keys (Conventional Only) This feature allows you to change the encryption key from an active keyset. Procedure: 1 From the Home screen, tap More. 2 Tap Select Key, then select the required encryption key. 13.5 Changing Encryption Keysets Procedure:...

  • Page 70: Chapter 14: Scan

    MN009207A01-AA Chapter 14 : Scan Chapter 14 Scan This feature allows you to monitor traffic on different channels by scanning a programmed list of channels. Scanning is halted if you initiate a call and resumes when the call has ended. 14.1 Toggling the Scan Feature On and Off Procedure:...

  • Page 71: Restoring A Nuisance Channel

    MN009207A01-AA Chapter 14 : Scan 14.4 Restoring a Nuisance Channel Procedure: To restore the deleted nuisance channel, perform one of the following actions: • Stop and restart a scan. • Mode change to another channel and back to the original channel. •...

  • Page 72: Chapter 15: Scan Lists

    MN009207A01-AA Chapter 15 : Scan Lists Chapter 15 Scan Lists Scan lists are created and assigned to individual channels/groups. Your radio scans for voice activity by cycling through the channel/group. The sequence of scan is as specified in the scan list for the current channel/group.

  • Page 73: Chapter 16: Smartprogramming

    MN009207A01-AA SmartProgramming Chapter 16 SmartProgramming The SmartProgramming service enables radio programming and updates over LTE broadband connection while the radios are in use. Seamless updates of firmware (full and differential), radio configuration and security updates are scheduled by the radio system administrator and the radio user is given a choice to install immediately or delay for later.

  • Page 74: Firmware Update Notification Actions

    MN009207A01-AA Chapter 16 : SmartProgramming Programming your radio using CPS is the same procedure as programming any APX radios. You can refer to the APX CPS Radio Management User Guide, MN003621A01 for information on ™ programming APX radios. NOTE: Your radio firmware must be the 2021.4 or later and CPS must be R26.00.00 or later. 16.2 Firmware Update Notification Actions Figure 4: Firmware Update Notification...

  • Page 75: Chapter 17: Connectivity

    Programming out-of-the box, and also the SmartConnect and SmartLocate features. In some countries, an LTE SIM may be installed into the radio by Motorola Solutions before delivery. Each preinstalled SIM is locked to the specific radio so it cannot operate in any other radio or device.

  • Page 76: Wi-Fi

    MN009207A01-AA Chapter 17 : Connectivity Your radio displays the SmartConnect capable icon on the SmartConnect enabled channel. When the device is connected to an available network, the radio displays SmartConnect connection icon Your radio displays Out of Range when both LMR and SmartConnect are unavailable. 17.3 Wi-Fi You can connect your radio to a Wi-Fi network for wireless programming and SmartConnect features.

  • Page 77: Toggling Bluetooth Audio On And Off

    4 Tap Forget twice, to confirm the request. 17.5 P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.

  • Page 78: Sideloading Files On The Radio Using Usb Cable

    MN009207A01-AA Chapter 17 : Connectivity 17.6 Sideloading Files on the Radio Using USB Cable Procedure: 1 Connect your radio to your PC using a USB cable. 2 From the radio home screen, select Settings→Advance→USB Connection→File Transfer. 3 From your PC, click on your connected device and select Internal Shared Storage. 4 Upload your desired files into the appropriate folders.

  • Page 79: Chapter 18: Location

    MN009207A01-AA Location Chapter 18 Location The Global Navigation Satellite System (GNSS) integrates information from the Global Positioning System (GPS) and the Global Navigation Satellite System (GLONASS) to determine the approximate geographical location of your radio. The radio also supports the following features: Indoor Positioning This feature allows your radio location to be tracked through Wi-Fi or cellular modem when satellite signal is unavailable.

  • Page 80: Waypoints

    MN009207A01-AA Chapter 18 : Location Option Actions In Map view, tap My Location and tap • the address. In List view, tap the address in My Loca- • tion. If SmartMapping is disabled Tap the address in My Location. 18.3 Waypoints This feature shows the location coordinates and the saved waypoints on your radio.

  • Page 81: Smartmapping

    MN009207A01-AA Chapter 18 : Location 18.4 SmartMapping This feature allows you to view your current location and the location of other devices/units in a map or list view. Table 9: SmartMapping Icons Icons are used in the map to provide event indications and also user functions when selected. Contact your system administrator for other icons supported on your radio.

  • Page 82: Viewing Units/Devices

    MN009207A01-AA Chapter 18 : Location 18.4.1 Viewing Units/Devices Procedure: 1 From the Home screen, tap the Location Widget. 2 Perform one of the following actions: • To view units/devices in Map view, tap the desired unit/device icon then tap the address. •...

  • Page 83: Editing Waypoints In Map View

    MN009207A01-AA Chapter 18 : Location 18.4.3 Editing Waypoints in Map View Procedure: 1 From the Home screen, tap the Location Widget. 2 From the Map view, tap a waypoint then tap More. 3 Use one of the following options: Option Actions Setting a waypoint to the current location Tap Set to current loc.→Update.
  • Page 84 MN009207A01-AA Chapter 18 : Location Option Actions Filtering and displaying the group and a Tap Filter. Waypoints options b Select the desired groups or Waypoints, then tap Done. Viewing Waypoints Tap Waypoints. Opening Location settings Tap Settings.

  • Page 85: Chapter 19: Mission Critical Geofence (Astro 25 Trunking)

    MN009207A01-AA Mission Critical Geofence (ASTRO 25 Trunking) Chapter 19 Mission Critical Geofence (ASTRO 25 Trunking) This feature allows the radio to use the Global Positioning System (GPS) receiver to determine its location at frequent intervals and evaluate if the radio is within the Geofence area in real time. Geofence is a virtual perimeter based on the GPS to define a geographical area on earth.

  • Page 86: Entry To Mission Critical Geofence

    MN009207A01-AA Chapter 19 : Mission Critical Geofence (ASTRO 25 Trunking) The system sends a message to your radio. The radio display shows a direct text message content without any user operation. This message indicates that you are currently present in a Geofence area. This TMS remains open on the display until you press exit/home to exit this screen.

  • Page 87: Chapter 20: Contacts

    MN009207A01-AA Contacts Chapter 20 Contacts This feature provides address-book capabilities on your radio. Each entry corresponds to an alias (name) and ID (number) that you use to initiate a call. Contact entries are alphabetically sorted according to the entry alias. Each entry within Contacts contains the following information: •...

  • Page 88: Figure 6: Call List Tab

    MN009207A01-AA Chapter 20 : Contacts Table 10: Contacts Tab Label Name Description Saved Contacts Your radio displays the numbers and names of saved contacts. Favorites Contacts Your radio displays the frequently contacted numbers or names. Floating Action Button (FAB) Allows you to access contact options. Quick Action Allows you to perform the assigned radio function.

  • Page 89: Accessing Contacts

    MN009207A01-AA Chapter 20 : Contacts Table 11: Call List Tab Label Name Description Last Used Number Your radio displays the last number received or dialed. Radio ID Call List Your radio displays the numbers and names of saved Radio ID. My Information Your radio displays your user and group num- ber associated with the current channel.

  • Page 90: Chapter 21: Recent Calls

    MN009207A01-AA Chapter 21 : Recent Calls Chapter 21 Recent Calls Recent call menu allows you to view the recent incoming and outgoing call information. You can view the information of the following type of calls: • Emergency Calls • Individual Calls •...
  • Page 91 MN009207A01-AA Chapter 21 : Recent Calls Option Actions c To play a saved call audio, tap Saved conv. and tap the call that you want to play. The radio autoplays the audio that you have selected up to the newest saved audio.

  • Page 92: Chapter 22: Smartmessaging

    MN009207A01-AA Chapter 22 : SmartMessaging Chapter 22 SmartMessaging SmartMessaging allows you to send or receive messages over a broadband connection. Messages are in the form of predefined Quick Text Messages. The messages are synced to a server. The messages are available when you sign in from any devices or shared devices.

  • Page 93: Viewing Messages

    MN009207A01-AA Chapter 22 : SmartMessaging Option Actions Sending messages to a group a From GROUPS, tap the required group from the list. b Tap Quick Message or Choose Text. c Send the message by tapping the required quick message. 22.3 Viewing Messages Procedure: 1 From the Home screen, tap...

  • Page 94: Accessing Multimedia Attachments

    MN009207A01-AA Chapter 22 : SmartMessaging Option Actions Deleting All Messages a Tap More→Delete All. b Tap DELETE. 22.6 Accessing Multimedia Attachments This feature is applicable for SmartMessaging only. Procedure: 1 From the Home screen, tap All Messages. 2 Perform one of the following actions: Option Actions Viewing an image attachment...

  • Page 95: Chapter 23: Messages

    MN009207A01-AA Messages Chapter 23 Messages This feature allows you to quickly send and receive messages directly from your radios. The maximum length of a text message is 200 characters. Local date and time is timestamped on the messages. NOTE: This feature must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information.
  • Page 96 MN009207A01-AA Chapter 23 : Messages Option Actions Deleting a message a Tap and hold the required message. b Tap Delete. Deleting selected messages a Tap More→Select to Delete→<required message>. b Tap Delete. Deleting a conversation a Tap More→Delete→<required conversation>. b Tap Delete.

  • Page 97: Chapter 24: Voice Announcement

    MN009207A01-AA Voice Announcement Chapter 24 Voice Announcement This feature enables the radio to audibly indicate the current feature mode, zone, or channel assigned to the user. The available voice announcement (VA) priority options are: High Voice announcement is enabled even when the radio is receiving calls. Voice announcement is disabled when the radio is receiving calls.

  • Page 98: Chapter 25: Radio Inhibit

    MN009207A01-AA Chapter 25 : Radio Inhibit Chapter 25 Radio Inhibit This feature allows the system administrator to put a radio into a nonfunctional state when the radio is missing or in an unknown hand. The radio stays in this state regardless of its power changes. NOTE: If the radio has Intersystem roaming capability, the system administrator is able to put the radio into a nonfunctional state when the missing radio roams to another system.

  • Page 99: Chapter 26: Smart Ptt (Conventional Only)

    MN009207A01-AA Smart PTT (Conventional Only) Chapter 26 Smart PTT (Conventional Only) Smart PTT is a per-personality, programmable feature used to keep radio users from talking over other radio conversations. When Smart PTT is enabled in your radio, you cannot transmit on an active channel.

  • Page 100: Chapter 27: Remote Monitor

    MN009207A01-AA Chapter 27 : Remote Monitor Chapter 27 Remote Monitor This feature allows the system administrator to turn on the microphone of a targeted radio with a subscriber alias or ID. When remote monitor feature is activated, the audio transmission can be configured in Customer Programming Software (CPS) to route the audio to the radio internal microphone, wired Remote Speaker Microphone (RSM), or Bluetooth wireless microphone.

  • Page 101: Chapter 28: Toggling Between Repeater And Direct Operation

    MN009207A01-AA Toggling between Repeater and Direct Operation Chapter 28 Toggling between Repeater and Direct Operation Repeater operation increases radio coverage area by connecting with other radios through a repeater. Direct or "talkaround" operation bypasses the repeater and connects directly to another radio. You can select either one of these operations on your radio.

  • Page 102: Chapter 29: Trunking System Controls

    MN009207A01-AA Chapter 29 : Trunking System Controls Chapter 29 Trunking System Controls This chapters explain the trunking system control features in your radio. 29.1 Operating in Failsoft System The failsoft system ensures continuous radio communication during a trunked system failure. When the radio goes into failsoft operation, it automatically switches to a failsoft channel which allows your radio to transmit and receive in conventional operation on a predetermined frequency.

  • Page 103: Chapter 30: Dynamic Regrouping (Trunking Only)

    MN009207A01-AA Dynamic Regrouping (Trunking Only) Chapter 30 Dynamic Regrouping (Trunking Only) This feature allows the dispatcher to temporarily reassign selected radios to a particular channel to communicate with each other. When your radio is dynamically regrouped, it receives a dynamic regrouping command and automatically switches to the dynamically regrouped channel.

  • Page 104: Chapter 31: Accessories

    MN009207A01-AA Chapter 31 : Accessories Chapter 31 Accessories Not all accessories are FCC certified to operate with all radio models and/or band splits. See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility.

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