Related Service Information; Service Web Site; Restoring The Factory Contents By Using Product Recovery Cds - Lenovo 3000 N100 0689 Hardware Maintenance Manual

Related service information

This section provides information about the following:
v "Service Web site"
v "Restoring the factory contents by using Product Recovery CDs"
v "Passwords" on page 21
v "Power management" on page 23

Service Web site

When the latest maintenance diskette and the system program service diskette
become available, they will be posted on http://www.lenovo.com/think/spm
Restoring the factory contents by using Product Recovery
CDs
When the hard disk drive is replaced because of a failure, no Product Recovery
program is on the new hard disk. In this case, you must use the recovery CD for
the computer. Order the recovery CD and the hard disk drive at the same time so
that you can recover the new hard disk drive with the pre-installed software when
they arrive. For information on which CD to order, see "Recovery CDs" on page
106.
To install the factory contents by using Product Recovery CDs, do the following:
Note
The recovery process might take up to 2 hours.
1. Make the optical drive the first start up device in the startup sequence.
2. Insert the bootable Rescue and Recovery Startup CD into the optical drive,
and then start the computer.
3. In the Rescue and Recovery workspace, complete the following procedure:
a. When the Rescue and Recovery workspace opens, click Continue on the
Welcome window and then click Restore your system.
b. When a message about accessing a USB device is displayed, click OK.
c. In the initial window of the "Restore your system" wizard, select Restore
my hard drive to the original factory state and click Next.
d. In the next window, select I do not want to save any files and click Next.
e. A warning appears not to turn off the computer during the recovery
process. Click OK.
4. When the Product Recovery window opens, click OK.
5. The Terms and Conditions window appears, select I accept these terms and
conditions and then click OK.
6. After the files necessary for the product recovery are copied from the Rescue
and Recovery Startup CD to the hard drive, the system restarts automatically
and boot back into Rescue and Recovery. Remove the CD and turn off the
computer.
7. Turn on the computer to continue the recovery process.
8. After you restart the computer, the computer prompts you for a supplemental
Rescue and Recovery CD. If you have a supplemental Rescue and Recovery
CD, click OK and insert the supplemental CD. If you do not have a
supplemental CD, click No.
Related service information
General descriptions
19