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Related Manuals for Stanley Healthcare WanderGuard BLUE
Summary of Contents for Stanley Healthcare WanderGuard BLUE
- Page 1 WANDERGUARD BLUE WANDER MANAGEMENT SOLUTION USER AND DEPLOYMENT GUIDE...
- Page 2 This document is confidential and proprietary to STANLEY Healthcare and is not to be distributed to any persons other than licensed AeroScout Visibility System users or other persons appointed in writing by STANLEY Healthcare.
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Page 3: Table Of Contents
How It Works ....................12 Architecture and Workflow ................12 WanderGuard BLUE Tag ............14 WanderGuard BLUE Tag Battery Life ............15 WanderGuard BLUE Tag Communication ............. 15 Tag Communication with the Detector ............. 15 Tag Back Label and Certifications ..............16 Tag Delivery .................... - Page 4 Slave Exciter ....................35 Configuring the Slave Exciter ..............36 Mounting the EX5700 Controller ..............39 WanderGuard BLUE Manager ............... 40 Integration with Arial (Phase 1) ..............41 EX5700 Controller Firmware Upgrade ............42 Setting up the PC ..................42 Configuring the Engine ................
- Page 5 Outdoor Keypad Specifications ..............66 Standalone Outdoor Keypad ................. 67 WanderGuard BLUE Detector ..........68 Physical Characteristics .................. 69 Turning a WanderGuard BLUE Detector ON and OFF ....... 69 LEDs ......................70 USB Connector ................... 70 Communication ....................71 Activating a WanderGuard BLUE Tag with the Detector ......72 Checking the WanderGuard BLUE Tag Battery Level ........
- Page 6 Snack Bar ...................... 119 Troubleshooting the Tablet Installation ............. 120 Location services ..................120 Bluetooth® ....................120 WanderGuard BLUE Manager Access ............120 TeamViewer ..................... 120 Detector Tag ................ 121 LED Indicators....................122 Activating the Detector Tag and Dormant Mode ........122 Using the Detector Tag to Measure Controller Coverage ......
- Page 7 Mounting Limitations .................. 125 Fixing the Controller to a Floating Ceiling: ..........125 Mounting on a Wide Grid with Flush Tiles ..........126 Mounting Off-Grid ................... 127 Mounting on a Narrow-Grid T-Bar ............131 Mounting on a Wide Grid with Recessed Tiles ........134 Mounting on a Slotted Grid..............
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Page 8: Introduction
Introduction The WanderGuard BLUE Wander Management Solution is STANLEY Healthcare’s new, standalone solution for monitoring and preventing at-risk-resident wandering. This Deployment and User Guide describes the processes for successful deployment of the system and the procedures for its proper operation. -
Page 9: Document Conventions
Notes contain additional information that supplements the material in the main body of the document. Note Reference Documents The following relevant documents are accessible in STANLEY Healthcare's Support Community site at the following URL: www.stanleyhealthcare.com/support. WanderGuard BLUE Documents Document Name KB Article No. -
Page 10: Accessory Documents
Accessory Documents Document Name KB Article No. AeroScout Exciter EX3210 Installation and 1269 Configuration Guide External LF Antenna Installation Guide 8380 Exciter EX5200 Installation and Configuration Guide 7814 Terminology, Abbreviations and Acronyms The following terms, abbreviations and acronyms are used in this User Guide and have the meaning and significance as described in the following table. - Page 11 Term Definition Received Signal Strength Indicator. RSSI is a common RSSI name for the signal strength in a wireless network environment. It is a measure of the power level that an RF client device is receiving from an access point, for example.
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Page 12: System Overview And Architecture
The EX5700 is the repository for all system data related to controlling the door that it supervises. WanderGuard BLUE Tag – transmits a signal to the EX5700 Controller when a monitored resident is in proximity to a controlled door. The EX5700 Controller can lock the door or sound an audible alarm if the door is opened. -
Page 13: How It Works
Tag is in field. The Tag is non-supervised, which means it transmits only when in range of the EX5700 Controller. The WanderGuard BLUE Tag has a small form factor. Tags are available with either a 90-day or 3-year battery life. - Page 14 The Outdoor Keypad also receives its power from the Controller. It communicates with the Controller via Wiegand output. The WanderGuard BLUE Manager application is installed on an Asus tablet (ZenPad 8 Z380M). The application can establish bi-directional BLE communication with the Controller. The communication is used to configure the Controller’s settings, day/night mode schedule, users’...
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Page 15: Wanderguard Blue Tag
(Securaband™) is also available to provide a robust physical barrier to unauthorized Tag removal. Each WanderGuard BLUE Tag is identified by its own unique ID. The ID is can be located on the side of the Tag. The WanderGuard BLUE Tag has a 125 kHz Low Frequency (LF) receiver. When the Tag is within the Controller range, it receives LF signals transmitted by the Controller's transmitter. -
Page 16: Wanderguard Blue Tag Battery Life
Two types of WanderGuard BLUE Tags are available: Ninety-day battery life Three-year battery life Tag battery life can be tested by the WanderGuard BLUE Detector. It is recommended to use the WanderGuard BLUE Detector to check the Tag battery at least once a week. -
Page 17: Tag Back Label And Certifications
These Tag messages are received by both the Detector and the WanderGuard BLUE Manager: The Tag information is displayed on the WanderGuard BLUE Manager when running a "Scan" for Tags and Controllers. A Detector LED shows the battery status of the Tag. -
Page 18: Tag Delivery
The Tag is delivered with one (1) standard strap and the Tag User Guide. If a heavy duty band is needed, Securaband straps can be used. WanderGuard BLUE Securaband Starter Kit A WanderGuard BLUE Securaband Starter Kit with a ruggedized cut-resistant strap contains the following: WanderGuard BLUE Tag... -
Page 19: Attaching Tags
Once the strap has been attached, it cannot be used again. Note 3. Slide a WanderGuard BLUE Tag onto the strap, making sure that both the serial number on the Tag and the size stamp on the strap are facing you. -
Page 20: Removing Tags
4. Slide the Tag off the strap, clean and store the Tag, and discard the strap. Cleaning Tags Follow these recommendations for cleaning the Tag. WanderGuard BLUE straps are single-use and cannot be re-attached. Use a mild soap and water to remove any apparent debris. -
Page 21: Wanderguard Blue Tag Specifications
Approximately 0.26 oz. (7.5 g) Weight WanderGuard BLUE Tag Disposal At the end of its life, contact STANLEY Healthcare for instructions regarding Tag disposal in accordance with Federal and other regulations governing this type of device. User and Deployment Guide... -
Page 22: Ex5700 Controller
EX5700 Controller The WanderGuard BLUE EX5700 Door Controller is a main component of STANLEY Healthcare’s WanderGuard BLUE Wander Management Solution for monitoring and securing facility doors against resident wandering. The WanderGuard BLUE Door Controller controls the WanderGuard BLUE system by receiving messages from Tags, Keypads, and the WanderGuard BLUE Manager and can lock the door, as necessary. -
Page 23: Controller's Hardware Components
Controller's Hardware Components One (1) LF (125 kHz) Transmitter One (1) BLE Receiver to receive messages from Tags One (1) BLE Transceiver for BLE communication with the WanderGuard BLUE Manager Reset button Two (2) 2 A output relays Relay 1 – lock/unlock door Relay 2 –... -
Page 24: Ble Transceiver
The clock has a battery that is used only when the Controller is not powered Best Practice: It is recommended to synchronize the Clock using the WanderGuard BLUE Manager once every 6 months because of the Clock drift. User and Deployment Guide... -
Page 25: Rear Recessed Connection Panel
Rear Recessed Connection Panel The back of the Controller contains a recessed connection panel for all EX5700 Controller connections including power and peripheral equipment (e.g., Indoor Keypad, Outdoor Keypad, etc.) including: Cable Ports Reset Hole Wire Terminal Block Cable Ports LAN / PoE: RJ-45 connector. -
Page 26: Power Supply
(#3) CHAINING IN: Not supported. CHAINING OUT: RJ-45 connector. This connector is used for distributing power and data to chained Exciters or to connect an External LF Antenna. The output voltage is 12 VDC (0.5 A maximum). Termination Switch: Defining the termination settings in a chained Exciters installation: In regular chaining, the termination of the first and last Exciter in the chain must be set to On (o-o) and the other Exciters set to Off (-o-o-). -
Page 27: Reset Button
Reset Button Located in the back of the Controller, the label near the button is labeled "Reset." Long press on the button (longer than 10 seconds) to restart and reset the Controller with its default configuration. Short press on the button (shorter than 10 seconds) to restart the Controller; the Controller keeps its current configuration. - Page 28 Connector Purpose Comment OUT1 LOCK Follows Relay 1 Secure door lock. Follows relay 1 (if relay 1 is activated, the output is activated) OUT2 TIF Tag In Field Activated when there is Tag In Field. Programmable Output 3 Activated based on OUT3 configuration Programmable Output 4...
- Page 29 Connector Purpose Comment Relay 1 common connection, R1 COM Dedicated to Maglock always connect control. With internal feedback control. R1 NO Relay 1 normally open Dedicated to Maglock connection control. With internal feedback control. Relay 2 normally closed R2 NC connection Relay 2 common connection, R2 COM...
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Page 30: Connecting Programmable Outputs 3 And 4
Connecting Programmable Outputs 3 and 4 The Controller has two programmable outputs. The outputs can be programmed by the WanderGuard BLUE Manager to be activated when the Controller enters a specific status/mode. The outputs are automatically deactivated when the Controller is no longer in that status/mode. - Page 31 BYPASS MODE When the Bypass code is entered in the Keypad, Relay 1 is set to deactivated state. When the Bypass code entered in the Keypad, Relay 2 is set to deactivated state. During the Bypass period, multiple people (with or without Tags) are allowed to walk through the door without any restriction.
- Page 32 VISITOR MODE When the Visitor code is entered in the Keypad, relay 1 is set to deactivated state. When the Visitor code is entered in the Keypad, relay 2 is set to deactivated state. Visitor mode uses the Bypass time out period. During the Bypass timeout period, multiple people without Tags are allowed to walk through the door If there is TIF during Visitor mode and door is open, relay 2 is...
- Page 33 ALARM MODE When not in Night Mode, Relay 2 gets activated when the door is opened and there is TIF. When in Night Mode, Relay 2 gets activated when the door is opened. Relay 2 returns to default when the Controller receives Reset or Bypass code from the Keypad.
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Page 34: Controller Led Status Indicators
Controller LED Status Indicators The Controller LEDs show Controller status as follows: Color Status Solid Green Ready – Day Mode Solid Red Ready – Night Mode Blinking Green Override Blinking Red Alarm Solid Amber Error Blinking Amber (3 sec) Blink command LEDs are displayed according to the following priorities: Error supersedes Alarm. -
Page 35: External Lf Antenna (Ant4200)
LF and External LF Antennae transmit simultaneously. The External LF range can be configured via the WanderGuard BLUE Manager between 0.25 m to 3 m in steps of 0.25 m (default 3 m). External LF can be configured even when Internal LF is disabled. -
Page 36: Slave Exciter
Slave Exciter A Slave Exciter can be connected to the EX5700 Controller. The Slave Exciter allows extension of the LF range in the case of double doors or proximate door that is controlled by the same EX5700 Controller as follows: Exciter EX3210 LF Exciter with 3 meters range Connected to the Controller via Cat5 cable... -
Page 37: Configuring The Slave Exciter
Configuring the Slave Exciter The Slave Exciter cannot be configured by the WanderGuard BLUE Manager. It needs to be configured by the Local Engine. The configuration includes: Setting the LF range of the Exciter. Setting the Exciter to the Slave Exciter. - Page 38 2. Configure the Engine: Launch Engine Manager, and connect to the Engine server. Configure basic settings (add Campus, Building, Floor and Map). 3. Add the LF Exciter to the Engine: Add the Exciter to the Engine configuration. Set the Exciter’s IP to 192.168.1.178. The Controller should appear online in ~1 minute.
- Page 39 4. Set the Exciter's Properties: Open the Exciter Properties. Set the LF transmission Range. Set the Exciter as slave Exciter. Click OK. User and Deployment Guide...
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Page 40: Mounting The Ex5700 Controller
Configuration of the Slave Exciter: The EX5700 is defined as the “Master.” Other Exciters are designated “Slave.” The Master Controller is connected to the first Slave Exciter as follows: Master Chain OUT to Slave Chain IN. Slave Exciters are then connected as follows: Slave OUT to Slave IN. The Termination Switch of the Master and the last Slave Exciter in the chain must be set to On (o-o). -
Page 41: Wanderguard Blue Manager
Door Controller can be established from the mobile application. After establishing communication, the EX5700 Controller configuration can be set using the WanderGuard BLUE Manager. To configure the Controller via WanderGuard BLUE Manager see Controller Configuration in this User Guide. -
Page 42: Integration With Arial (Phase 1)
Integration with Arial Integration with Arial is supported in WanderGuard BLUE v1.0 by connecting Inovonics transmitter(s) to the Controller’s relays or outputs. Integration via Inovonics 54350: Can be connected to dry contact (Relay 1 or Relay 2 – for example to NO and... -
Page 43: Ex5700 Controller Firmware Upgrade
EX5700 Controller Firmware Upgrade Controller firmware upgrade involves the following steps: Setting up the PC from which the Controller firmware upgrade is performed and installing the AeroScout Location Engine (ALE) Configuring the AeroScout Location Engine Adding the Controller to the Engine configuration Performing the upgrade Setting up the PC 1. -
Page 44: Configuring The Engine
Configuring the Engine 1. Launch Engine Manager, and connect to the Engine Server. 2. Configure the basic settings (add Campus, Building, Floor and Map). Adding the Controller 1. Add the Exciter to the Engine configuration. 2. Set the Exciter with Wi-Fi Receiver enabled. 3. -
Page 45: Upgrading The Firmware
Upgrading the Firmware 1. Open the Upload Firmware dialog from the Exciter by right-clicking the Exciter folder. 2. Select "EX5700" in the Model drop-down window. 3. Browse to the firmware file of the EX5700. User and Deployment Guide... - Page 46 4. Add the Controller to "Update Firmware To." 5. Click OK to begin the upgrade. 6. The upgrade takes approximately four minutes. User and Deployment Guide...
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Page 47: Ex5700 Controller Specifications
EX5700 Controller Specifications Product Specifications SKU: EX-5700-NA, EX-5700-E Part Number 245 mm X 200 mm X 60 mm (9.6in x 7.9in x 2.4in) Dimensions Weight 865g (31oz) Housing Polycarbonate and ABS Range Adjustable from 0.5m (20in) up to 6.5m (21.3ft) in intervals of 0.5m (20in) LF channels 125 kHz Field intensity limits: 37.3dB A/m at 10m (ETSI) - Page 48 Symbols in the Back label: Safety 60950 Safety 60601 Compliance with the WEEE (Waste Electrical and Electronic Equipment) Directive Approved by FCC Approved for sale in Europe Double insulated electrical appliance User and Deployment Guide...
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Page 49: Indoor Keypad
Indoor Keypad The Indoor Keypad is used to control the door by entering commands on the keypad. The Indoor Keypad displays Controller Status – Alarm, Bypass, Day mode, Override, Error, etc. It also displays system events such as Alarm, Door Ajar, and Loitering. -
Page 50: Overview
If only an Outdoor Keypad is connected to the Controller (an Indoor Keypad is NOT connected), then an error is issued by the Controller. The Note Controller's LED color changes to Amber, and an error message is displayed in the WanderGuard BLUE Manager mobile application: User and Deployment Guide... -
Page 51: Communication
Communication Power 12 V from the Controller to +12 V GND from the Controller to GND IN RS485 RS485A from the Controller to RS485A RS485B from the Controller to RS485B Wiegand input from a reader (D0, D1, LED, GND) is intended for future use of a reader that can be connected to the Keypad. -
Page 52: Buttons And Led Display
Buttons and LED Display The buttons below the screen are used to enter a code or activate a menu item displayed on the Keypad screen (the two buttons to the right of the LED screen are intended for future use). For future use Power LED Screen navigation buttons... -
Page 53: Mute/Unmute Indoor Keypad Sounds
Mute/Unmute Indoor Keypad Sounds The Indoor Keypad is used to toggle the door buzzer on/off. To Mute/Unmute Indoor Keypad sounds: 1. Press the Keypad button below Sound on the screen. The following screen opens. 2. Code (2020*) is required to be entered to modify Sound settings The following options are displayed: Mute All –... -
Page 54: Time
Indoor Keypad downloads its time settings from the Controller, it begins showing the same time settings as the Controller. The Input Keypad date and time are changed by modifying the appropriate Controller fields within the WanderGuard BLUE Manager mobile application. See the Clock Settings page of the WanderGuard BLUE Manager. -
Page 55: Help
Help The Help screen displays the Keypad Software Version and provides access to the Function Buttons menu. To access the Function Buttons menu: 1. Click Help. 2. In the screen that opens, click Function Buttons: 3. Click SEL to select (it's the only option). Function Button 4. -
Page 56: Function Button Options
Function Button Options The Visitor and Bypass codes and the time period that the door is open can be changed in the WanderGuard BLUE Manager. The Alarm Reset Note code can also be changed in the WanderGuard BLUE Manager. See Settings in the Controller Configuration chapter of this User Guide. -
Page 57: Function Button B - Alarm Reset
An "Access Denied" message is issued when the code is invalid Function Button B – Alarm Reset This function is used to turn off the alarm (9999 + function Button "B") and return the Indoor Keypad to its READY state. An alarm is issued, for example, if the door was opened without proper authority. -
Page 58: Keypad Display
Keypad Display Time and Day of the Week are displayed on the upper row of the LED display. The display shows the mode/status of the Controller and indicates any Controller error such as a communication failure with the Controller. If you make a mistake during code entry, press Clear to start over. Indoor Keypad statuses: Ready Ready –... -
Page 59: Keypad Leds
Keypad LEDs The Indoor Keypad has two left-side LEDs (looking at the Keypad): a lower LED and an upper LED. The lower shows errors and loss of communication. The upper shows Status and Mode. The following are the color codes: Display Upper LED (Ready / Alarm) Ready... -
Page 60: Indoor Keypad Firmware Upgrade
Indoor Keypad Firmware Upgrade A PC application is used to upgrade the Indoor Keypad firmware. The following are firmware upgrade preliminary steps: Install the application on the PC Install the driver for the micro-USB Connect the PC to the Indoor Keypad by the micro-USB connector at the back panel of the Keypad using the dedicated cable. - Page 61 No parity 3. Select the binary file for upgrade. 4. If the file name is defined in correct format, the version number is automatically detected; if not, you need to define new version number. 5. Press the Start Upgrade button and Yes to start the upgrade. User and Deployment Guide...
- Page 62 6. A progress bar and counter appear showing the status of the upgrade. 7. After the upgrade is completed, information regarding the upgrade and new firmware version number is displayed in the log window. User and Deployment Guide...
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Page 63: Indoor Keypad Specifications
Indoor Keypad Specifications Specifications SKU: WGB-KPD-K100-IN Part Number Operating 11.5 to 15 VDC from a standard Controller Voltage Range Standby: 50 mA at 12 VDC Input Current Maximum: 200 mA at 12 VDC Communication RS485 with Controller Keypad 3x4 keys standard arrangement; 4-digit PIN codes entry Backlight blue keys User and Deployment Guide... - Page 64 Specifications Enclosure suitable for indoor use Design Graphical LCD: 128x64 + white backlight Audio/Visual Buzzer for audio indication/alert ~90dB@10cm Tri-color indication LEDs: red, green, yellow Pin Code Format Numerical 4-digit length PIN codes Operating temperature: 0°C to 50°C (32°F to 122°F) Environment Storage temperature: -20°C to 50°C (-4°F to 122°F) Operating Humidity: 0 to 95%, non-condensing...
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Page 65: Outdoor Keypad
Outdoor Keypad The Outdoor Keypad is Rosslare Security's AYC-Q54B. It sends Wiegand output to the Controller after a code is entered. The 4 digit code does not need any other keys to be entered. Verification of the code is done by the Controller. These codes include: Bypass code Visitor code... -
Page 66: Door Opening Using The Outdoor Keypad
Door Opening Using the Outdoor Keypad The same numerical codes apply to both the Outdoor Keypad and Indoor Keypad, except that there are no Function Buttons (A, B) when using the Outdoor Keypad. Since there is no A or B key in the Outdoor Keypad, it is sufficient to enter only the numerical code. -
Page 67: Outdoor Keypad Specifications
Outdoor Keypad Specifications ELECTRICAL SPECIFICATIONS Reader mode: 5 to 16 VDC from a standard Controller Controller mode: PS-x25T series intelligent power supplies Standby: 65 mA at 12 VDC Maximum: 110 mA at 16 VDC Tamper: Optical back tamper sensor, O.C. active low, 32 mA max. sink current Operational Specifications Keypad: 3x4 keys for local programming and 4- to 8-digit PIN codes entry... -
Page 68: Standalone Outdoor Keypad
Standalone Outdoor Keypad A standalone Outdoor Keypad is not part of the WanderGuard BLUE solution but can be used with it. Unlike the Outdoor Keypad, this Keypad does not have Wiegand output. International Electronics Inc. (IEI) 0232142- REV 3 SKU: 15615 Same output Keypad as used with RoamAlert (for maglocked doors). -
Page 69: Wanderguard Blue Detector
WanderGuard BLUE Detector The WanderGuard BLUE Detector is a component of STANLEY Healthcare’s WanderGuard BLUE Wander Management Solution. This portable hand-held device is used to perform the following activities: Tag activation Checking Tag battery level Support WanderGuard BLUE Manager's scanning for Tags... -
Page 70: Physical Characteristics
1. Press the power button for 1 second. 2. The Power LED turns OFF. The WanderGuard BLUE Detector goes into Sleep Mode 10 minutes after startup if not in use (to save its battery life). When in Sleep mode, the Detector needs to be powered up in order to work. -
Page 71: Leds
LEDs Power Indicators Ivory Power LED is OFF Low battery Ivory (blinking) Charging Fully charged Green Battery Indicators Tag with ‘Good’ battery level Green for two seconds Tag with ‘Low’ battery level Red for two seconds Receiving BLE messages from Ivory for two seconds more than one Tag LF Indicators... -
Page 72: Communication
The Detector communicates only with the Tag. The Detector transmits LF messages to the Tag every two seconds within a range of 0.3 - 0.5 m. It also receives BLE messages from the WanderGuard BLUE Tag (see the WanderGuard BLUE Tag chapter). -
Page 73: Activating A Wanderguard Blue Tag With The Detector
If more than one Tag sends a BLE message, the LF LED lights Ivory for two seconds. 5. If the WanderGuard BLUE Manager is in range of the Tag(s), the Scan feature can display the Tags and their properties in the application. -
Page 74: Checking The Wanderguard Blue Tag Battery Level
Tag Scan Using the Detector To run a scan for Tags using the Detector: 1. Turn on WanderGuard BLUE Detector by short clicking the power button. 2. Place the Detector close to the Tag (less than 0.5m). -
Page 75: Wanderguard Blue Detector Firmware Upgrade
Connecting the Detector to a PC 1. Turn ON the PC or laptop. 2. Turn ON the WanderGuard BLUE Detector by short-clicking the power button. 3. Connect the Detector to your computer using the supplied micro-USB cable by inserting the USB end of the cable into an available USB port.
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Questions and answers
How to reprogram the silence code
I need to reset the password in my facility. Unfortunately, I cant find any info on how to
To reset the password (PIN code) for the Stanley Healthcare WanderGuard BLUE system, use the WanderGuard BLUE Manager. The Visitor Code, Bypass Code, and Alarm Reset Note code can all be changed in the WanderGuard BLUE Manager under the Settings section in the Controller Configuration.
This answer is automatically generated