Konica Minolta PagePro 9100 User Manual
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Konica Minolta PagePro 9100 User Manual

Konica Minolta PagePro 9100 User Manual

Konica minolta pagepro 9100: users guide
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PagePro 9100
®
User's Guide
1800731-001B

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  • Page 1 PagePro 9100 ® User’s Guide 1800731-001B...

  • Page 2: Thank You

    Thank You Thank you for purchasing a KONICA MINOLTA printer. You have made an excellent choice. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. PagePro is a trademark or registered trademark of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Crown and CrownView are trademarks or registered trademarks of KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC.

  • Page 3: Table Of Contents

    Installing Printer Drivers and Utilities, Windows Environments—Auto-loading Installation 5 Installing Printer Drivers and Utilities, Windows Environments—Manual Installation 5 Installing Printer Drivers and Utilities, Macintosh Environments 6 Some Notes to Consider Macintosh OS 9—PPDs and Utilities Installation Macintosh OS X—PPDs and Utilities Installation...
  • Page 4 Troubleshooting PDF Direct Printing from CrownView Preventing Media Jams 66 Automatic Jam Recovery 67 Understanding the Media Path 67 Printer Printer, Optional Tray(s), Duplexer, and 4-bin Mailbox Understanding Media Jam Status Messages 69 Clearing Media Input Jams 69 Clearing Internal Jams Clearing Output Jams 80...
  • Page 5 Time-of-Day Clock 124 Installing a Time-of-Day Clock Using the Time-of-Day Clock 7 Storing, Deinstalling, Relocating, Repacking, and Shipping ... 127 Introduction 128 Storing the Printer 128 Deinstalling Accessories 129 Relocating the Printer 133 Repacking the Printer 134 Shipping the Printer 138 A Technical Specifications ...
  • Page 6 HP-GL Emulation Commands HP PCL 5e Emulation Commands Lineprinter Emulation Commands PostScript Emulation Command Document Formatting Job and Subjob Boundary Commands Menus 158 Configuration Chart Conventions Security Menu Operator Control Menu Administration Menu Administration/Communications/Optional NIC/CrownNet Menu Index...167 Contents...

  • Page 7: Software Installation

    Software Installation...

  • Page 8: Software Utilities Cd-Rom

    If you followed all the steps in the Installation Guide that came with your printer, then the printer is properly set up, connected to your computer, plugged in, turned on, and ready to receive the system software, drivers, and utilities on the Software Utilities CD-ROM.
  • Page 9 Windows PPDs These PPD files allow you to install the printer for a variety of platforms, drivers, and applications. Linux PPDs These PPDs can be used with third-party Linux print filters that use PPDs.
  • Page 10 Crown Print This Windows utility provides an efficient Monitor+ for method for transporting print jobs Windows directly to a KONICA MINOLTA printer via the TCP/IP protocol. Download This utility provides the ability to Manager for download fonts and overlays to the Windows printer’s hard disk.

  • Page 11: Installing Printer Drivers And Utilities, Windows Environments-Auto-Loading Installation

    Choose the method by which the PC and printer are connected. Follow the instructions on the screen. On the Printer Options screen, use the check boxes to print a test page, make the new printer your default, set printer properties and printing preferences, or update printer firmware (also called printer system software).

  • Page 12: Installing Printer Drivers And Utilities, Macintosh Environments

    If necessary, double-click the CD-ROM icon on your Macintosh desktop. b Double-click the Install icon. c Follow the instructions on the screen to install the PagePro 9100 PPD and utilities. d After the PPD and utilities installation is complete, choose Quit.

  • Page 13: Usb Connection

    Select Printer (USB), and select e Choose the Change button in the PostScript Printer Description sec- tion. In the resulting window, select the PagePro 9100 PPD, and choose Select. f Choose the Change button in the USB Printer Selection section. In the...

  • Page 14: Macintosh Os X-Ppds And Utilities Installation

    The installer uses the path Hard Disk Name/Library/Printers/ PPDs/Contents/Resources/ for PPDs and the path: Hard Disk Name/Library/Fonts/ for fonts. c Follow the instructions on the screen to install the PagePro 9100 PPD and utilities. d After the PPD and utilities installation is complete, choose Quit.
  • Page 15 LPR—Enter the IP Address. If the “Use Default Queue on Server” box is checked, click it to unselect it. Type in the IP Address again for the Queue name. e Choose the Printer Model popup menu to select the PagePro 9100 PPD, and choose Other. f Browse to Library/Printers/PPDs/Contents/Resources/en.lproj.

  • Page 16: Unix, Netware, And Ndps

    UNIX, NetWare, and NDPS For UNIX, NetWare 5, NetWare 6, and NDPS installation, refer to the Crown Books on the Documentation CD-ROM. Linux For Linux PPD and PDQ installation, refer to the Crown Books on the Documentation CD-ROM. It includes basic information about PDQ, XPDQ, CUPS, and XPP connections and instructions for installing them.

  • Page 17: Replacing Consumables

    Replacing Consumables...

  • Page 18: Introduction

    Pickup rollers Transfer roller Although the printer was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life.

  • Page 19: What Is The Life Expectancy Of Consumables

    If printer failure or damage is found to be directly attributable to the use of non-KONICA MINOLTA consumables, KONICA MINOLTA will not repair the printer free of charge. In this case, standard time and material charges will be applied to service your printer for that particular failure or damage.

  • Page 20: Consumables Life Expectancies Chart

    Approximately 150,000 Approximately 200,000 Consumable Life Expectancies Comment The fuser must be replaced by a KONICA MINOLTA authorized service provider. Refer to the Service & Support Guide or printer.konicaminolta.com Replace the toner cartridge and the exhaust filter at the same time.

  • Page 21: Replacing The Toner Cartridge

    Choosing the right consumables for your printer not only increases its reliability and performance, but also minimizes the risk of damage. For example, only KONICA MINOLTA toner cartridges are designed to meet the exact specifications of your printer, giving maximum performance, efficiency, and long life.

  • Page 22: What Is The Toner Cartridge Life Expectancy

    However, the image gradually fades, so replace the toner cartridge as soon as possible. Approximately 750 pages after the printer displays TONER LOW in the message window, the printer displays TONER EMPTY, and the printer stops.

  • Page 23: How Do I Replace And Recycle The Toner Cartridge

    Be careful not to touch around the image transfer roller (touching certain parts in this area may result in reduced print quality) or reaches temperatures of about 392 °F (200 °C), touching any part in...
  • Page 24 Remove the new toner cartridge from its box. We strongly suggest that you save the packaging materials in case you ever need to replace the toner cartridge, or move or ship the printer. Peel off the packing tape. Attention Do not open the protective...
  • Page 25 Close the top cover. Attention Do not transport the printer with the toner cartridge installed. If toner spills within the printer, decreased print quality may result, or the printer may be damaged.
  • Page 26 Printer with 4-bin Mailbox Attached Slide the 4-bin mailbox to the back of the printer. Open the top cover Lower the stopper to support the top cover. Replace the toner. Refer to “How do I replace and recy- cle the toner cartridge?” on page 17.

  • Page 27: Replacing The Exhaust Filter

    Replacing the Exhaust Filter If you haven’t installed the optional duplexer, the exhaust filter on the back of the printer is replaced when you replace a toner cartridge. How do I replace the exhaust filter? Remove the used exhaust filter.

  • Page 28: Replacing Rollers

    The pickup rollers feed media from the media trays into the printer. When the pickup rollers deteriorate, media may not feed correctly, resulting in media jams. Replace the pickup roller in the multipurpose tray each time you have the fuser replaced, and more frequently if the media is not being picked properly.
  • Page 29 Remove the new paper separation roller assembly from its packaging. Install the new paper separation roller. Tighten the two screws. Reinsert the media tray into the printer. If you have optional media tray(s) installed, repeat steps 3–8 for each one.

  • Page 30: Multipurpose Tray Pickup Roller

    How do I replace the multipurpose tray pickup roller? Multipurpose Tray Pickup Roller Turn off the printer. Open the top cover. Attention Never touch the copper or brass electrodes electrical parts that are located inside the top cover and under-...
  • Page 31 Remove the toner cartridge and store it in a light-free protective bag. Open the media feed roller cover. Unscrew the screw in the center of the multipurpose tray pickup roller and dispose of the pickup roller. Dispose of it according to your local regulations.
  • Page 32 Tighten the screw. Close the media feed roller cover. Align the tabs on the toner cartridge (one on each side) with the notches in the printer, and then insert the cartridge as far as possible into its compartment. Close the top cover.

  • Page 33: Replacing The Transfer Roller

    The transfer roller interfaces with the roller in the toner cartridge. How do I replace the transfer roller? Turn off the printer. Slide the top cover release lever to the right , and open the top cover Remove the toner cartridge and store it in a light-free protective bag.
  • Page 34 Align the tabs on the toner cartridge (one on each side) with the notches in the printer, and then insert the cartridge as far as possible into its compartment. Replacing the Transfer Roller...
  • Page 35 Close the top cover. Turn on the printer. Replacing the Transfer Roller...

  • Page 37: Using Media

    Using Media...

  • Page 38: Introduction

    “Where can I get more information?” Attention Using unsupported media such as inkjet paper or coated color transparencies will result in damaging the printer and in voiding your warranty. Media Storage and Handling How do I take care of media? Keep media on a flat, level surface in its original wrapper until it is time to load it.
  • Page 39 What should I watch out for when handling media? Attention Do not use the media types listed below. These could cause poor print quality, media jams, or damage to the printer. Do not use media that is Coated with a processed surface (such as carbon paper, digitally gloss-...

  • Page 40: What Should I Watch Out For When Loading Envelopes

    Select plain paper mode in Administration/Media/Plain Paper menu. Set the printer for custom-sized media in the Operator Control/Multipurpose Sz/ Custom menu. Do not use custom media that does not fit the approved dimensions Width: 3.4 inches (86 mm) up to 11.7 inches (297 mm)

  • Page 41: What Should I Watch Out For When Handling Media

    Approved for laser printing Printed on the front address side only What should I watch out for when loading labels? A label consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface.
  • Page 42 For the multipurpose tray, if you have problems loading a large number of transparencies at a time, try loading only 1–10 sheets. Attention Use only KONICA MINOLTA-approved transparencies. For a list of currently approved media, go to printer.konicaminolta.com. To order approved transparencies, go to printer.konicaminolta.com.

  • Page 43: What Type And Amount Of Media Can I Load

    What type and amount of media can I load? Use only media approved for laser products. For a list of currently approved media, go to printer.konicaminolta.com. To order approved transparencies, go to printer.konicaminolta.com. Media Source/Maximum Amount Based on 16–20 lb bond...
  • Page 44 Media Media Size Inches A4 Label 8.2x11.7 A4 Plain Paper 8.2x11.7 A4 Transparency 8.2x11.7 5.9x8.3 10.1x14.3 B5 (ISO) 6.6x9.8 B5 (JIS) 7.2x10.1 6.4x9.0 4.5x6.4 Commercial #10 4.1x6.4 Envelope Custom Sizes, 3.4x5.5 Minimum Custom Sizes, 11.7x17.0 Maximum International DL 4.3x8.7 Envelope Executive 7.3x10.5 Folio (Govt.

  • Page 45: What Is The Guaranteed Imageable (Printable) Area

    From the PagePro 9100 Windows printer driver, select PostScript custom page size and set it to match the actual media size. From the PagePro 9100 Macintosh printer driver, select custom page size and set it to match the actual media size.

  • Page 46: Page Margins

    Media Attention Use only KONICA MINOLTA-approved media. For a list of currently approved media, go to printer.konicaminolta.com. To order approved transparencies, go to printer.konicaminolta.com. Try printing your data on a plain sheet of paper first to check placement.

  • Page 47: Why Have Two Different Job Modes

    Since your printer uses a First-In First-Out order in job processing, all print jobs will be paused, waiting for the media change.

  • Page 48: Loading Media

    How do I prepare the media? Don’t unwrap paper above the printer, as this might cause paper particles to fall into the printer. Take off the top and bottom sheets of a ream of paper. Fan a stack of approximately 500 sheets of paper to prevent static buildup.
  • Page 49 While pressing in the release buttons (one on each side) remove the tray Remove the media tray cover. Lift up the gray lever on the right end of the paper retainer then slide the paper retainer to the right Lift up on the left end of the paper retainer to remove it Loading Media...
  • Page 50 Insert the right end of the paper retainer into the slot for the size of paper to be loaded The paper size is detected depending on the position of the paper retainer. Correctly position the paper retainer according to the size of paper to be loaded.
  • Page 51 The media should fit easily between the guides. Improperly adjusted guides may cause poor print quality, media jams, or printer damage. Install the media tray cover. Install the media tray, inserting it as far as possible into the printer. Loading Media...
  • Page 52 When printing on media B4 or larger, fold open the output tray extension. Affix the media size labels (supplied with the printer) to the media tray(s) in order to indicate the size of the loaded paper. How do I refill a multipurpose media tray? For information about approved media, refer to page 37.
  • Page 53 Attention Make sure the media fits easily between the guides. Improperly adjusted guides may cause poor print quality, media jams, or printer damage. Loading Media to adjust it to plain paper) can be...

  • Page 54: Using Media Other Than Plain Paper

    To order approved transparencies, go to printer.konicaminolta.com. Attention Although your printer was designed for occasional printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life.
  • Page 55 Open the multipurpose tray and adjust the media guides to the width of the envelopes. Attention Improperly adjusted guides may cause poor print quality, media jams, or printer damage. Fold the flaps. Make sure the adhesive is dry. Place the envelope stack into the multipurpose tray with the printing-side up.

  • Page 56: How Do I Load And Print Labels

    Label printing is supported only from the multipurpose tray in letter or A4 media sizes. In the printer driver (Paper tab, Media Type option), select Label Stock. If you are in Network Mode, on the control panel, select Operator Control/ MPT Media, and select Thick Stock.

  • Page 57: How Do I Load And Print Thick Stock

    Print the thick stock. How do I load and print transparencies? Attention Use only transparencies approved for this printer. For a list of currently approved media, go to printer.konicaminolta.com. To order approved transparencies, go to printer.konicaminolta.com. In the printer driver (Paper tab, Media Type option), select Transparency and select either Letter or A4.

  • Page 58: Duplexing

    Autoduplexing envelopes, labels, postcards, thick stock over 24 lb (90 g/m²), or transparencies is not supported. You should verify that the duplexer is physically installed on the printer to have the job duplex successfully. Otherwise, the print job will print as simplex even if you selected duplex.

  • Page 59: Where Can I Get More Information

    Check your application to determine how to set your margins for duplex printing. To print duplex (both sides of the sheet), load the media with the top of the media toward the back of the tray, printing-side up. In autoduplexing, the back side is printed first and the front side is printed last.

  • Page 61: Maintaining The Printer

    Maintaining the Printer...

  • Page 62: Introduction

    Do not place anything on the top of the printer. Always close the printer covers gently. Do not leave the printer’s cover open for any length of time, especially in well-lit places; light may damage the toner cartridge. Be careful when cleaning the inside or removing paper jams, as the fuser and other internal parts may become very hot.

  • Page 63: Cleaning

    Clean this item thoroughly... Exterior Interior (media feed rollers) Note: We recommend that you do not clean elsewhere inside the printer. If necessary, refer to the Service & Support Guide or printer.konicaminolta.com for a KONICA MINOLTA-authorized service provider near you.

  • Page 64: Cleaning The Printer Interior

    Turn off the printer, unplug the power cord, and disconnect all interface cables before cleaning. Do not spill water or detergent into the printer; otherwise the printer will be damaged and an electric shock may occur. Read all caution and warning labels carefully, making sure to follow any instructions contained in them.
  • Page 65 Wipe the pickup roller with a soft dry cloth. Reinsert the media tray into the printer. How do I clean the multipurpose tray pickup rollers? Turn off the printer. Open the top cover. Cleaning...
  • Page 66 Never touch the copper or brass electrodes electrical parts that are located inside the top cover and under- neath the toner cartridge, as a printer malfunction can result. Be careful not to touch around the image transfer roller (touching certain parts in this area may result in reduced print quality) or unit (since the inside reaches temperatures of about 392 °F (200 °C),...
  • Page 67 Close the media feed roller cover. Align the tabs on the cartridge (one on each side) with the notches in the printer, and then insert the cartridge as far as possible into its compartment. Close the top cover.

  • Page 69: Troubleshooting

    Troubleshooting...

  • Page 70: Introduction

    Status Page Type menu on the control panel. After you have chosen the type you want, press the Status ? Page button on the control panel to verify the printer is printing correctly. You can also print a status page through the Administration/Special Pages/Print Status menu.

  • Page 71: Adjusting Memory Clients For Pdf Printing

    PDF files directly from the host using the browser. Users will be presented with a Browse button that, when selected, will enable a file chooser on the host. Users then select the file that they want to send to the printer, and the file is transferred and printed.

  • Page 72: Preventing Media Jams

    Make sure that... Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a flat, hard, stable, level surface. You have the correct media type selected if you’re printing on envelopes, labels, thick stock, or transparencies.

  • Page 73: Automatic Jam Recovery

    For automatic jam recovery to work, it is necessary to leave the printer turned on when you remove the jammed media. After the jam is cleared, open and close the top cover before printing.

  • Page 74: Printer, Optional Tray(S), Duplexer, And 4-Bin Mailbox

    Printer, Optional Tray(s), Duplexer, and 4-bin Mailbox Understanding the Media Path...

  • Page 75: Understanding Media Jam Status Messages

    TRAY, MEDIA JAM MPT Always remove jammed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further jams. Do not reload media that has jammed.
  • Page 76 How do I remove a media jam in the upper or optional media tray(s)? Pull out the media tray until it stops. While pressing in the release buttons (one on each side), remove the tray. Pull out the misfed media. Make sure no media remains under the roller in the tray.
  • Page 77 At times, the media may be stopped inside the optional media tray(s) (in back, along the media path). Check inside the trays from the front of the printer, and remove any misfed media. Install the media tray(s), inserting it (them) as far as possible into the printer.
  • Page 78 If necessary, open and close the top cover to cancel the error message. How do I remove a media jam in the multipurpose media tray (MPT)? Remove all media from the multipurpose tray. Pull out the misfed media. Clearing Media Input Jams...

  • Page 79: Clearing Internal Jams

    If necessary, open and close the top cover to cancel the error message. Clearing Internal Jams How do I remove a media jam inside the printer? Internal media jams messages: MEDIA JAM FUSER, MEDIA JAM DRUM, MEDIA JAM DUPLEX, MEDIA JAM DUPLEX FEEDER, MEDIA JAM TRANSPORT Open the top cover.
  • Page 80 Be careful not to touch around the image transfer roller (touching certain parts in this area may result in reduced print...
  • Page 81 If the media is stopped by the fuser, lift the green levers on each side, and then slowly pull out the media from below the roller. Attention Do not pull out the media from above the roller; otherwise, decreased print quality may result.
  • Page 82 Close the media feed roller cover. Align the tabs on the toner cartridge (one on each side) with the notches in the printer, and then insert the cartridge as far as possible. Attention Do not touch the rollers or gears within the printer;...
  • Page 83 (Refer to the duplexer installation instructions in chapter 6, “Installing Accessories.”) Remove any media in the feed slot at the bottom of the back of the printer. Reinstall the duplexer. If necessary, open and close the top cover to cancel the error message.
  • Page 84 How do I remove a media jam inside the printer with the 4-bin mailbox installed? Slide the mailbox as far as possible to the back of the printer. Open the top cover. Fully lower the stopper to support the top cover.
  • Page 85 Return the stopper to its original position , and then close the top cover Slide the mailbox forward to its original position. Clearing Internal Jams...

  • Page 86: Clearing Output Jams

    Output media jams message: MEDIA JAM MAIL BIN How do I remove a media jam inside the 4-bin mailbox? Open the back cover remove the jammed media Close the back cover of the mailbox. If necessary, open and close the top cover to cancel the error message.

  • Page 87: Solving Problems

    Solution Handle according to the message dis- played. For example, if the keypad is locked, check to see if the printer’s in Network Mode and someone else has opened a telnet session to it. Change the printer to Single User Mode (Oper- ator Control/Media Mode menu).
  • Page 88 Symptom Cause Not all The printer has the pages wrong kind of cable, or print. the printer is not config- ured for the correct cable and port. The Cancel key was pressed. The media tray is empty. Several Too much static sheets go electricity is present.
  • Page 89 The media is moist from humidity. Unsupported media (wrong size, thickness, coating, type, etc.) is being used. Media jam The printer needs to be message reset. stays on. Some media remains jammed in the printer. Solving Problems Solution Envelopes, labels, postcards, thick...
  • Page 90 Symptom Cause Duplex The wrong media is jams being used. occur. Media may still be jammed. If you are manually duplexing, media jams may occur if the printed sheet(s) reinserted are not entirely flat 4-bin mail- Media may still be box jams jammed.

  • Page 91: Other Problems

    A, “Technical Specifications.” It takes a little time for printing to start if the printer is in energy-saving mode. You can change the number of minutes before the printer switches to power-sav- ing mode in the Administration/Engine/ Energy Saver menu.
  • Page 92 Symptom Cause Printing The printer is set to a takes too slower printing mode much time. (Thick Stock or Transparency media types). The printer is set to energy-saving mode. The printer memory is insufficient. The job is very complex. The printer is set for Single User Mode.
  • Page 93 Check your driver (Properties/Fonts tab) to make sure you are using the correct fonts (such as TrueType fonts). Put the printer on a flat, hard, stable, level surface. Remove the media tray that you are printing from and reinsert it completely into the printer.
  • Page 94 Solution Put the printer on line and verify that the message window displays IDLE. Print a status page. For information about the ESP mode, refer to the Crown Books in PDF on the Documentation CD-ROM.

  • Page 95: Printing Quality

    Printing Quality Summary Check this... Toner printed Cartridge page looks like this... page 90 page 90 page 90 page 90 page 91 Solving Problems Image Media Transfer Feed printed Roller Roller page looks Media like this... Check this... Toner Image Media Cartridge Transfer...
  • Page 96 Cause Blank page The toner cartridge may be defective. Black page The toner cartridge may be defective. Your printer may require servicing. Print too light The toner cartridge may running out of toner. The toner cartridge may be defective. Print too dark The toner cartridge may be defective.
  • Page 97 Symptom Cause Blurred The toner cartridge may be background defective. Uneven print The toner may be unevenly density distributed inside the toner cartridge. The toner cartridge may be defective. The image transfer roller may be defective. Irregularities The media may have absorbed some moisture due to high humidity or because of direct contact with water.
  • Page 98 Replace the media feed roller with a new one, if necessary. Contact your local vendor, refer to the Service & Support Guide or, for the most up-to-date worldwide contact information, go to printer.konicaminolta.com. Solving Problems...

  • Page 99: Status, Error, And Service Messages

    Refer to the Crown Books in PDF on the Documentation CD-ROM for further information. Status messages are not displayed while the printer is off line. Status and Error Messages This message...
  • Page 100 This message... ACC FILES GOT REMOVED ACC <X> FILE FULL ADJUST <X> BIN CANCEL <N> CANCELLING JOB means... The accounting option is disabled and the accounting files are empty. After a reset, the files are removed. This prevents you from wast- ing disk space with empty accounting files.
  • Page 101 This message... CREATED FILE CREATING XXXXXXXXXXXX FILE, WAIT... DUPLEX <X> END JOB Status, Error, and Service Messages means... The accounting file has been created. The specified accounting file is created when accounting is enabled and the files are not in existence or these files are created following a Reset Accounting...
  • Page 102 The specified outputbin <X> is full and needs to be emptied. The specified outputbin <X> has jammed media. The printer is on line, but no jobs are in process. Status, Error, and Service Messages do this... No action needed.
  • Page 103 <X> OUTPUT BIN FULL PAPER SIZE MISMATCH Status, Error, and Service Messages means... The printer is initializing. Wait. No other action The printer is warming up and getting ready to go on line. You have attempted to install a non-approved...
  • Page 104 Verify the update file and send it again, or go to printer.konicaminolta.com for the latest code update. Reinstall the approved KONICA MINOLTA toner cartridge. Replace the toner cartridge and, if no duplexer is installed, the exhaust filter. No action needed. If...

  • Page 105: Service Messages

    Service Messages A service message sometimes occurs as a result of an unusual combination of events, not because of an actual problem. When the printer stops and a service message displays in the message window, turn the printer off and then back on.

  • Page 106: Hp-Gl Error Codes And Pcl Error Codes

    HP-GL Error Codes and PCL Error Codes The following tables list error codes that could appear on the printer message window when running the HP-GL, PCL or PCLXL emulation. HP-GL Error Description Code Not enough memory for job. Too many transformations.

  • Page 107: Postscript Errors

    PostScript Errors If your printer is having trouble printing when using PostScript emulation, you should turn on the Error Handler in the control panel menu. Error Handler is a diagnostic tool that identifies PostScript errors encountered during a print job.

  • Page 109: Installing Accessories

    Installing Accessories...

  • Page 110: Introduction

    Attention Use of accessories not manufactured/supported by KONICA MINOLTA is not supported by your printer and will void your warranty. This chapter provides information about the following accessories. Contact your local vendor or printer.konicaminolta.com for purchase information.
  • Page 111 See appendix A, “Technical Specifications” on page 139 for dimensions and clearances. If KONICA MINOLTA printer failure or damage is found to be directly attributable to the use of non-KONICA MINOLTA accessories, KONICA MINOLTA will not repair the printer free of charge. In this case, standard time and material charges will be applied to service your printer for that particular failure or damage.

  • Page 112: Antistatic Protection

    If an antistatic wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient electrical ground (for example, the bare metal chassis of equipment, as on the back of a computer, that is plugged in but turned off).

  • Page 113: Installing The 4-Bin Mailbox

    If both the duplexer and the 4-bin mailbox are to be installed, install the 4-bin mailbox first. If the duplexer is already installed, remove it before installing the 4-bin mailbox. Turn off the printer and unplug the power supply cord and interface cable. Open the top cover. Attention Never touch...
  • Page 114 4-bin mailbox is installed. Attention Before using the printer after removing the 4-bin mailbox, make sure that the stopper lowered in step 6 is returned to its original position. Close the top cover. (two on each side).
  • Page 115 Insert the metal tabs on the left and right sides of the transport unit into the notches in the printer, and then slide the transport unit toward the front of the printer to install it. Using the wrench and screws sup-...

  • Page 116: Dual In-Line Memory Modules (Dimms)

    Your PagePro 9100 comes with 64 MB SDRAM printer memory. However, you can upgrade the PagePro 9100 to a maximum of 512 MB of RAM through the installation of additional DIMMs. Two DIMM slots are available. Additional memory must be 32, 64, 128, or 256 MB, PC-100 Com- pliant SDRAM DIMMs.

  • Page 117: How Much Memory Do You Need

    The amount of RAM installed in your printer governs which resolutions can be used with each media size. You may also need additional memory (DIMMs) for the following: To print at maximum performance To print complex graphics or complex PostScript documents...

  • Page 118: Installing Dimms

    DIMMs, so you can recover the current memory settings. Turn off the printer and disconnect the power cord and all interface cables. Remove the controller board.
  • Page 119 Reposition it, making sure that the bottom of the DIMM is seated completely in the connector. Reinstall the controller board into the printer. Gently slide the controller board into the printer’s tracks until it is fully seated, and then tighten the four screws. Reconnect all interface cables.

  • Page 120: Duplexer

    Installing a Duplexer If both the optional duplexer and the 4-bin mailbox are to be installed, install the 4-bin mailbox first. Turn off the printer, and unplug the power supply cord and interface cable. Remove the cover from the back of the printer.
  • Page 121 If the exhaust filter has been installed, remove it Attach the duplexer to the printer. Hook the two tabs at the bottom of the duplexer onto the notches on the back of the printer. Attention If the duplexer is released before it is secured with the screws, it may fall and break.

  • Page 122: Fonts And Forms

    These fonts can be printed at a variety of point sizes and in differ- ent styles and resolutions. After the Kanji hard disk is installed in your printer, the Kanji fonts are avail- able for use just as if they were resident on the printer.

  • Page 123: Kanji Font Internal Ide Hard Disk

    Hardware Requirements A Macintosh, IBM PC, or compatible computer Software Requirements An application (such as a word processing or desktop publishing package) that supports PostScript printing. If you’re using a Macintosh, the following Macintosh system software: KanjiTalk, version J1-6.0.7 or later System File, version J1-6.0.7 or later Laser Prep, version J1-6.0.1 or later LaserWriter, version J1-6.0.2 or later...

  • Page 124: Planetpress

    Configuring the Printer for Kanji See “Storage Devices” in the Crown Books in PDF on the Documentation CD-ROM for information on how to configure your printer’s memory when using an internal IDE hard disk drive. PlanetPress PlanetPress is an electronic forms package that allows the creation and modification of business forms, MICR checks, bar codes, and other preprinted forms.

  • Page 125: Internal Ide Hard Disk Drive

    The controller board will not function if any of the leads are broken or shorted together. Turn off the printer, and then disconnect the power cord and all interface cables from the printer. Internal IDE Hard Disk Drive...
  • Page 126 Remove the controller board. Loosen four screws, and pull the controller board from the printer. Position the controller board on a flat surface so it lies flat and the I/O connector panel is facing you. Attach the internal IDE hard disk drive to the hard disk bracket.

  • Page 127: Optional Media Feeder(S)

    So that you don’t stress the board, press one corner at a time to secure the hard disk to the controller board. Reinstall the controller board into the printer. Gently slide the controller board into the printer’s tracks until it is fully seated, and then tighten the four screws. Reconnect all interface cables.

  • Page 128: Installing An Optional Media Feeder

    Align the positioning pins on the media feeder with the holes in the bottom of the upper unit (printer or another media feeder) to stack them correctly. with consumables. Be Optional Media Feeder(s)
  • Page 129 Using the mounting parts (four screws and two brackets), secure the printer to the media feeder. Using the enclosed screws, attach the enclosed brackets to the two locations on the back of the printer. Tighten the screws. Remove the media tray from the...

  • Page 130: Time-Of-Day Clock

    Because the time-of-day clock includes an internal battery, there is a danger of explosion if the clock is incorrectly installed or replaced. Replace it only with a supported KONICA MINOLTA time-of-day clock. Dispose of any used time-of-day clock in accordance with local laws and regulations.

  • Page 131: Using The Time-Of-Day Clock

    Gently press down on the time-of-day clock until it’s firmly seated. Reinstall the controller board. Gently slide the controller board into the printer’s tracks until it is fully seated, and then tighten the four screws. Reconnect all interface cables.

  • Page 133: Storing, Deinstalling, Relocating, Repacking, And Shipping

    Storing, Deinstalling, Relocating, Repacking, and Shipping...

  • Page 134: Introduction

    “What do I do when storing the printer for an extended period?” page 128 “How do I care for media?” “How do I remove a duplexer?” “How do I remove a 4-bin mailbox?” “How do I remove an optional media tray?”...

  • Page 135: Deinstalling Accessories

    Store the media in a dust-free area protected from humidity. Deinstalling Accessories Attention Before transporting the printer, remove the toner cartridge, put the cartridge in its original package or in a plastic bag, and then transport it without subjecting it to strong impacts.
  • Page 136 Detach the duplexer from the printer. Attention If the duplexer is released too quickly, it may fall and break. Be sure to keep the duplexer supported until the screws are loosened. Using the wrench supplied with the duplexer, loosen the two screws on the duplexer.

  • Page 137: How Do I Remove A 4-Bin Mailbox

    4-bin mailbox. If you are going to use the printer without the 4-bin mailbox, reconnect the printer’s power supply cord and interface cable. Deinstalling Accessories (one on...

  • Page 138: How Do I Remove An Optional Media Tray

    After loosening the screws, lift the printer away from the optional media tray(s). WARNING! Your printer weighs approximately 61.7 lbs (28 kg) without consumables. Be sure to have help when lifting and moving it. Deinstalling Accessories...

  • Page 139: Relocating The Printer

    How do I relocate my printer? Occasionally, you may have to move your printer to a different location, either nearby or to a distant location. To avoid damage to your printer, we advise you to follow the next instructions very carefully. Turn off the printer.

  • Page 140: Repacking The Printer

    9100 Repacking Kit 2600713-100. For locations outside the Americas, refer to printer.konicaminolta.com. If you have been instructed to return the printer to KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC. by a customer support representative in the Americas, be sure to write the RMA (Return Merchandise Authorization) number you receive on the outside of the carton before calling the shipper for pickup.
  • Page 141 Do not tilt it more than 1° in any direction at any time. Verify that the actions in the following checklist have been completed. If you’re returning the printer for service, you don’t need to return the accessories, toner cartridges, imaging unit, documentation, or power and interface cables.
  • Page 142 2 buckles to secure the strap- ping are included. Otherwise, contact your local dealer for strapping and buck- ling supplies. Attention If the printer is not securely strapped, we will not accept receipt. Repacking the Printer...
  • Page 143 Pull all of the remaining slack of the strapping through this side of the buckle, until the buckle is taut against the carton. Pull the buckle against the carton as tightly as possible. Some slack may still exist. Repacking the Printer...

  • Page 144: Shipping The Printer

    Shipping the Printer How do I ship the printer? If you need to ship your printer after installation, you must follow the procedures in this document to prevent damage to the printer and to keep your warranty valid. We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer.

  • Page 145: A Technical Specifications

    Technical Specifications...

  • Page 146: Requirements

    Allow enough space around the printer to allow adequate ventilation and easy servicing. For best output quality and longest consumables life, install the printer on a hard, flat, level (within ±1° slant) surface. Base Printer Top View 21.7"...
  • Page 147 Printer with Accessories 21.7" (551 mm) Clearances: Printer and optional media trays Additional clearance for duplexer Printer, optional media trays, duplexer, and 4-bin mailbox Requirements 96.9" (2,462 mm) 4-bin Mailbox Duplexer Printer Up to Three Optional Media Trays 24" (611 mm)

  • Page 148: Location Requirements

    Location Requirements On a surface capable of supporting the printer, accessories, consumables, and media. Component Printer Printer with consumables (such as toner), manuals* Basic system packaged to ship* Media Duplexer 4-bin mailbox Optional media feeders* Printer with duplexer, 4-bin mailbox, and all three optional media feeders* Notes: *Without media.

  • Page 149: Power Requirements

    If the printer is located in a cold room that is rapidly heated, or if the printer is moved from a cold place to a warm, humid place, condensation may occur within the printer, degrading print quality. If this occurs, allow the printer to adapt to the environment for about one hour before use.

  • Page 150: Energy Star Compliance

    Noise- generating Equipment Grounding ENERGY STAR Compliance The PagePro 9100 basic configuration is compliant with US Environmental Protection Agency (EPA) ENERGY STAR regulations. After a user-configurable period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser turns off).

  • Page 151: Engine And Controller Specifications

    Duplexing is supported only up to 24 lb (90 g/m²) bond. Duplexing envelopes, Japanese postcards, labels, thick stock, and transparencies is not supported KONICA MINOLTA NC-A611 150,000 simplex letter/A4 sheets maximum per month The duty cycle is affected by the media type and percent coverage.
  • Page 152 Upper: 200-sheet multipurpose tray 500-sheet upper tray Optional: Up to three 500-sheet optional trays may be added 500-sheet output tray on top of printer 50-sheet optional 4-bin mailbox See chapter 3, “Using Media.” Cut-sheet The maximum media weight supported for duplex printing...

  • Page 153: Controller

    Controller Resident emulations Fonts Optional Kanji fonts Standard interfaces Engine and Controller Specifications IDT RC64474, operating at 200 MHz HP PCL—PCL XL/5e/5c, PCL6, PCL5e/GL2 (HP PaintJet XL300 compatible; 300/600 dpi; 300/600/1200 dpi, GL2 only) HP-GL—7475A/7550/Draftmaster (300/600 dpi) Lineprinter—(600 dpi) PDF—Version 1.3 (Direct PDF Printing) PostScript—Level 3 (600/1200 dpi) PostScript—252 resident PostScript fonts that can be scaled from 4 points upward and rotated to any angle in 1°...
  • Page 154 Additional memory must be 32, 64, 128, or 256 MB PC-100 Compliant SDRAM DIMMs, up to a maximum of 512 MB. For information about DIMMs recommended for your printer, check printer.konicaminolta.com Softloadable; stored in Flash ROM Up to 2.2 GB For information about hard disks recommended for your printer, check printer.konicaminolta.com...

  • Page 155: Electrical

    Electrical Voltage and Power US: 120 volts ±10% at 60 Hz ±2 Hz Voltage and Japan: 100 volts ±10% at 50/60 Hz ±2 Hz frequency International: 220-240 volts +6/-10% at 50 Hz ±2 Hz Taiwan: 110-127 volts ±10% 50-60 Hz ±2 Hz Phase Single Power...
  • Page 156 Environmental Acoustic noise data by ISO 7779 Noise Declaration for Germany Relative humidity Temperature range Altitude Inclination 57 dB(A) max. (printing) 38 dB(A) max. (stand-by) Maschinenlärminformationsverordnung 3. FSGV, 18.01.1991: Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß EN 27779. Operating: 20-80% RH (without condensation) Transportation/Storage: 10–90% RH (without condensation)

  • Page 157: Physical

    Physical Main Body Dimen- W: 21.22 in. sions (539 mm) H: 16.65 in., (423 mm) D: 17.64 in., (448 mm) Weight Unpacked: (without 61.7 lbs consum- (28 kg) ables) Packed for shipment: 82.7 lbs (37.5 kg) Weight (with consumables, duplexer, three optional media trays, 4-bin mailbox, manuals, but not media) 151 lbs (68.49 kg)
  • Page 158 Use of consumables not manufactured by KONICA MINOLTA or use of nonsupported print media may cause damage to your printer and will void your warranty. If KONICA MINOLTA printer failure or damage is found to be directly attributable to the use of non-KONICA MINOLTA consumables and/or accessories, KONICA MINOLTA will not repair the printer free of charge.

  • Page 159: Ipp

    Internet Printing Protocol—Internet Printing Protocol allows you to print remotely to any IPP-enabled printer through both intranets and the Internet. All printers, including the PagePro 9100, that are shared on a Windows 2000 (and higher)-based server are automatically made accessible by using the Internet Printer Protocol (IPP). This technology allows for electronic distribution of documents via the Internet, and communication between the user and the printer.
  • Page 160 No User name is required. Password is “admin” (all lower case, without the quotes). URL is the web address of the file you wish to print to the printer, for example: http://newsite.test.com/testfile.ps. The Use Proxy check box and the DNS/PROXY Settings are fields that will best be addressed by your System Administrator according to your network environment.

  • Page 161: Document Option Commands

    This lists the supported Document Option Commands (DOCs) for your PagePro 9100. The commands are grouped by feature type. Each command is preceded by either a DOC statement (%%) or an IncludeFeature statement (%%IncludeFeature). See the Crown Document Option Commands manual (in PDF at printer.konicaminolta.com) for informa- tion on all commands.

  • Page 162: Lineprinter Emulation Commands

    SC-110 to set PostScript protocol Document Formatting Logical page orientation Number up printing Offset logical page Print borders Scale logical page Print background images Set printer resolution Print page range Duplex printing %%IncludeFeature: retaintemporary %%IncludeFeature: font %%IncludeFeature: fontid %%IncludeFeature: reset...

  • Page 163: Job And Subjob Boundary Commands

    Collate print job Logical page size Select number of copies Select paper Select paper Select orientation Select emulation Logical margins New page layout Select color or monochrome Media type (such as thick stock) Job and Subjob Boundary Commands Sessions (only via network interface) End of document Document Option Commands %%IncludeFeature: collate...

  • Page 164: Menus

    Security Menu Security Operator Menu Admin Menu Security Passwrd Note: For menu details and printer configuration information, refer to the Crown Books in PDF on the Documentation CD-ROM. Configuration Operator Control Set Password, Enable Password Set Password, Enable Password...

  • Page 165: Operator Control Menu

    * Only with an optional media tray(s) installed ** Only with an optional hard disk installed Bold: Default setting Note: For menu details and printer configuration information, refer to the Crown Books in PDF on the Documentation CD-ROM. Menus Configuration...

  • Page 166: Administration Menu

    Disk Operations** * Only with an optional hard disk installed ** Only with an optional dulpexer installed Bold: Default setting Note: For menu details and printer configuration information, refer to the Crown Books in PDF on the Documentation CD-ROM. Configuration Security...

  • Page 167: Administration/Communications/Optional Nic/Crownnet Menu

    Address Address On Idle Address On Input Idle Optional Token-Ring only Bold: Default setting Note: For menu details and printer configuration information, refer to the Crown Books in PDF on the Documentation CD-ROM. Menus Configuration Administration Communications Optional NIC Emulation...

  • Page 168: Ethertalk Menu

    EtherTalk Menu Common EtherTalk Protocol Enabled Disabled Optional Bold: Default setting Note: For menu details and printer configuration information, refer to the Crown Books in PDF on the Documentation CD-ROM. Administration Communications Optional NIC* CrownNet LAN Manager Connection Network Ident...

  • Page 169: Lan Manager Menu

    LAN Manager Menu Common EtherTalk Protocol Enabled Disabled Optional Bold: Default setting Note: For menu details and printer configuration information, refer to the Crown Books in PDF on the Documentation CD-ROM. Menus Administration Communications Optional NIC* CrownNet LAN Manager NetWare...

  • Page 170: Netware Menu

    Job Check Delay Conf Check Delay Burst Mode Configure NDS Optional Token-Ring only Bold: Default setting Note: For menu details and printer configuration information, refer to the Crown Books in PDF on the Documentation CD-ROM. Administration Communications Optional NIC* CrownNet LAN Manager...

  • Page 171: Tcp/Ip Menu

    2 dot-separated parts, or a "*" (default blank). An empty string (blank value) is ignored. Bold: Default setting Note: For menu details and printer configuration information, refer to the Crown Books in PDF on the Documentation CD-ROM. Menus...

  • Page 173: Index

    Index Acc disabled message 93 Acc enabled message 93 Acc file x% full message 93 Acc files got removed message 94 Accessories CrownNet for Ethernet 104 CrownNet for Token-Ring 104 Daughterboards 104 DIMMs 110 Dual In-Line Memory Modules (DIMMs) 104 Hard disk 119 Interfaces 104 Internal IDE hard disk drive 104...
  • Page 174 Common Menu 161 Consumables Warranty statement 13 Continuous printing 12, 48 Control panel messages 93 Controller Specifications 147 Created files message 95 Creating x file message 95 CrownView 13 Deep sleep 96 Default memory 111 DIMMs 110 Direct printing from PDF 65 See Document Options Commands Document Option Commands Header/trailer page 155...
  • Page 175 Optional 104, 121 Memory modules (DIMMs) Dual in-line memory modules 110 Memory/Quick Config 111 Messages 93 MICR checks 118 Moving, printer 135, 138 NetWare menu 164 Network mode 41 OHP film also known as transparency film 36 On switch 87...
  • Page 176 Speed 145 Transparencies 51 Printing status message 98 Profile downloader 2 Proof and print 155 PS Wait Timeout 65 Relocating your printer 133 Relocating, printer 135, 138 Repacking Illustration 136 Repacking, printer 135, 138 Resetting accounting message 98 Resolution 111, 146...
  • Page 177 Duplexing 86 Error codes 100 Media jams 83 Nothing is printed 81 Printer resets 85 Printer takes too much time 86 Status, service, and error messages UNIX host software 2 Utilities 2 Installing for Macintosh 6 Installing for Windows 5...

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