Konica Minolta Magicolor 2300 DL User Manual
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Konica Minolta Magicolor 2300 DL User Manual

Konica minolta magicolor 2300 dl: users guide
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magicolor 2300 DL
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User's Guide
1800724-001A

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  • Page 1 2300 DL ® User’s Guide 1800724-001A...

  • Page 2: Copyright Notice

    Thank you for purchasing a KONICA MINOLTA printer. Trademarks The KONICA MINOLTA and KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. magicolor is a trademarks or registered trademarks of KONICA MINOLTA PRINTING SOLUTIONS U.S.A., INC.

  • Page 3: Registering The Printer

    Registering the Printer Mail—Fill out and send in the registration card enclosed in your shipment or downloaded from printer.konicaminolta.net/register Internet—Follow the instructions on printer.konicaminolta.net/register Software Utilities CD-ROM—Follow the instructions on the CD-ROM.

  • Page 5: Table Of Contents

    Contents 1 Software Installation ... 1 Utilities and Documentation CD-ROM 2 Drivers and Utilities 2 Installing the Printer Drivers and Software 3 System Requirements 3 Windows 4 Selecting Driver Options/Defaults 5 Uninstalling the Printer Driver 7 2 Using Media ... 9 Introduction 10 Media Specifications 11 Media Types 12...
  • Page 6 What Is the Guaranteed Imageable (Printable) Area? 18 Page Margins 19 Loading Media 20 Tray 1 (Multipurpose Tray) 20 Tray 2 (Optional Lower Feeder Unit Media Tray) 23 Duplexing 24 Output Tray 26 Media Storage 26 Additional Assistance 27 3 Working with the Printer ... 29 About the Control Panel 30 Control Panel Indicators and Keys 30 Cancelling Print Jobs 31...
  • Page 7 Consumable Life Expectancies 52 Plain Paper 52 Special Media 53 Auto-Image Density Control (AIDC) 53 Toner Cartridge Life 54 Replacing Consumables 55 Refilled Toner Cartridges 55 Replacing a Toner Cartridge 55 Replacing the Waste Toner Bottle 64 Replacing the OPC Drum Cartridge 66 Ordering Consumables 69 7 Maintaining the Printer ...
  • Page 8 Introduction 118 Antistatic Protection 119 Dual In-Line Memory Module (DIMM) 119 Improved Performance or High Coverage 120 Duplex Option 124 Optional Lower Feeder Unit and Tray 2 127 10 Repacking the Printer ... 131 Storing the Printer 132 Relocating Your Printer 132 Repacking the Printer 133 A.
  • Page 9 Warning and Precaution Symbols 163 Meaning of Symbols 163 Working Safely with Your Laser Printer 166 Index ... 169 Contents...

  • Page 11: Software Installation

    Software Installation...

  • Page 12: Utilities And Documentation Cd-Rom

    Drivers and Utilities Drivers Drivers/Location Printer Driver for Windows Me/98/95 These drivers give you access to all of Printer Driver for Windows XP/2000 Printer Driver for Windows NT 4.0 Utilities Utilities Print Monitor Status Display Use/Benefit the printer features, including finishing and advanced layout.

  • Page 13: Installing The Printer Drivers And Software

    System Requirements PC with a clock speed of 200 MHz or more (300 MHz recommended) Intel Pentium/Celeron series, AMD K6/Athron/Duron family, or compatible processor Microsoft Windows 95, Windows 98/98SE, Windows Me, Windows NT 4.0 Workstation, Windows 2000 Professional, Windows XP Home Edition/ Professional Free hard disk space –...

  • Page 14: Windows

    Insert the magicolor 2300 DL Utilities and Documentation CD-ROM in your PC’s CD-ROM drive. The CD-ROM installer program starts automatically (if not, browse with the Windows Explorer to the CD-ROM location and double-click on setup.exe). Choose Printer Setup. Follow the instructions on the...

  • Page 15: Selecting Driver Options/Defaults

    Choose the driver’s properties as follows: – (Windows Me/98/95) From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the magicolor 2300 DL printer icon and choose Properties. Choose the Printer Properties. – (Windows 2000/XP) From the Start menu, choose Settings and then Printers to display the Printers directory.
  • Page 16 Select the Device Options Setting tab. Select an option (one at a time) and click Add. The option moves to the Installed Options list. " # If you accidentally select an uninstalled option, select the option in the Installed Options list and then click Remove. Click Apply.

  • Page 17: Uninstalling The Printer Driver

    This section describes how to uninstall the magicolor 2300 DL Printer Driver if necessary. From the Window’s taskbar, select Start/Programs/magicolor 2300DL Utilities. In the Uninstall window, select the magicolor 2300 DL. Then click on Uninstall. The magicolor 2300 DL driver will be uninstalled from your computer.

  • Page 19: Using Media

    Using Media...

  • Page 20: Introduction

    How do I load media? How do I duplex? How do I store media? Where can I order KONICA MINOLTA-approved media or get more information? All media is fed short edge first, face up. There is a 0.157" (4 mm) non-print border for all edges on all media types.

  • Page 21: Media Specifications

    What types and sizes of media can I load? Media 8.2 x 11.7 5.9 x 8.3 B5 (JIS) 7.2 x 10.1 Custom, Minimum 3.6 x 8.3 Custom, Maximum 8.5 x 14.0 Executive 7.25 x 10.5 Folio 8.3 x 13.0 Foolscap 8.0 x 13.0 Government Legal 8.5 x 13.0...

  • Page 22: Media Types

    Before purchasing a large quantity of special media, do a trial printing with the same media and check print quality. Check our web site www.konicaminolta.net/printer/ for a list of currently approved media. Keep media on a flat, level surface in its original wrapper until it is time to load it.

  • Page 23: Thick Stock

    Cold-water-transfer paper Pressure sensitive Designed specifically for inkjet printers (superfine paper, glossy paper, glossy film, postcards, etc.) Already been printed on by another printer, copier, or fax machine Dusty Wet (or damp) " # Keep media between 35% to 85% relative humidity. Toner does not adhere well to moist or wet paper .

  • Page 24: Envelopes

    Driver Thick stock Mode Weight 25–43 lb bond (91–163 g/m²) Duplexing Not supported Notes 43 lb (163 g/m²) bond is also referred to as 90 lb index stock. Do not use thick stock that is Mixed with any other media in the media trays (as this will cause printer jamming) Envelopes Print on the front (address) side only.

  • Page 25: Labels

    Transparent windows Too rough of a surface Material that will melt, vaporize, offset discolor, or emit dangerous fumes Been presealed Labels A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface.

  • Page 26: Letterhead And Memo Media

    Are precut or perforated Do not use Shiny backed paper Letterhead and Memo Media Format letterhead or memo data within your application. Try printing your data on a plain sheet of paper first to check placement. Capacity Tray 1 Tray 2 Orientation Face up Type Check printer.konicaminolta.net/support (click on...

  • Page 27: Transparencies

    (may result in media jams) Transparencies Attention Use only the KONICA MINOLTA-approved media. Using unsupported transparencies will result in damaging your printer and in voiding your warranty. Check www.konicaminolta.net/printer/ for currently approved media. To order approved media, go to www.q-shop.com.

  • Page 28: What Is The Guaranteed Imageable (Printable) Area

    Mode Duplexing Not supported Use transparencies that are Approved by KONICA MINOLTA Do not use transparencies that Have static electricity that will cause them to stick together What Is the Guaranteed Imageable (Printable) Area? The printable area on all media sizes is up to 0.157"...

  • Page 29: Page Margins

    Color printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.4" (341.6 mm). Monochrome printing starts 0.157" (4 mm) from the top of the page and extends as far as 13.7" (347.6 mm). a = nonprintable area (0.157"/4 mm) b = color guaranteed...

  • Page 30: Loading Media

    How do I load media? Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 200 sheets at a time, fan the stack to prevent static buildup for the paper before inserting it in a tray. "...
  • Page 31 Adjust the media guides to fit the appropriate media sizes. Squeeze the front media guide to open the media guides. Load the media face up, short edge (or letterhead) first. Often, an arrow on the paper package label indicates the face-up (printing) side of the paper.

  • Page 32: Other Media

    In the printer driver, select the appropriate media mode. Then print the job. Other Media When loading media other than plain paper, set the media mode (for example, Envelope, Label, Thick Stock, or Transparency) in the driver. " # For optimum printing results it’s important to specify the type of media loaded into Tray 1.

  • Page 33: Tray 2 (Optional Lower Feeder Unit Media Tray)

    Depending on which tray you have purchased, letter or A4 plain paper can be printed from Tray 2. Slide the media tray open. Push the media pressure plate down to lock it in position. Load the paper face-up, short edge (or letterhead) toward the right of the tray.

  • Page 34: Duplexing

    Make sure that the paper fits easily between the guides and the paper corners are under the left and right media- separating tabs and are not bent. Slide the tray back into the printer. " # If you have removed the tray from the printer, slightly tilt up the tray to insert it into the rails to slide it back in.
  • Page 35 You should verify that the duplex option is physically installed on the printer to have the job duplex successfully. If you send a duplex print job, while the duplexer is not installed, the control panel message window will display ‘DUPLEX UNIT/NOT INSTALLED’. Your printer is configured with 32 MB of RAM.

  • Page 36: Output Tray

    Set the driver for the duplex layout you prefer. Long Edge creates a document that flips horizontally as in a loose-leaf notebook; Short Edge creates a document that flips vertically, as on a clipboard. Click Output Tray All media is output to the output tray on top of the printer. The face-down output tray has a capacity of 200 sheets of 22 lb (80 g/m "...

  • Page 37: Additional Assistance

    Additional Assistance Where can I order KONICA MINOLTA-approved media or get more information? Check printer.konicaminolta.net/support (click on Answer Base) for currently approved media. To order approved media, go to www.q-shop.com. See the Service & Support Guide for a list of sources of service and support in the Americas.

  • Page 39: Working With The Printer

    Working with the Printer...

  • Page 40: About The Control Panel

    The control panel, located on the top of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condition that needs your attention. Two indicators (LEDs) to provide printer status information. A message window displays status and configuration information.

  • Page 41: Cancelling Print Jobs

    Cancelling Print Jobs You can cancel one or all print jobs that are currently being processed. While data is being processed or printed, press the Cancel key. By pressing the Right or Left keys, select either JOB CANCEL/CURRENT JOB or JOB CANCEL/ALL JOBS. Press the Select key.

  • Page 42: Configuration Menu Overview

    MENU/ MENU/ LANGUAGE SPECIAL PAGES LANGUAGE LANGUAGE LANGUAGE ENGLISH FRENCH GERMAN MENU/SPECIAL PAGES PRINT CONFIG PAGE PRINT DEMO PAGE ENGINE/ ENGINE/ CHANGE TONER REPLACE TONER IP ADDRESS SUBNET MASK Default: Default: 192.168.1.2 0.0.0.0 IP ADDRESS, SUBNET MASK, and GATEWAY are displayed only when DHCP and BOOTP are set to OFF.

  • Page 43: Menu/Engine Submenus

    CHANGE TONER SZ CYAN CYAN CYAN STANDARD HIGH CAPACITY REPLACE REPLACE TONER TONER YELLOW BLACK BLACK YELLOW YELLOW TONER TONER TONER SIZE: SIZE:HIGH SIZE:HIGH STANDARD ENGINE/TONER EMPTY TONER TONER ENERGY EMPTY EMPTY SAVER SET STOP CONTINUE 15 MINUTES ENGINE/AUTO CONTINUE AUTO AUTO CONTINUE...

  • Page 44: Selecting A Message Window Language

    When you receive your printer, the message window language is set to English. However, status messages and configuration menus can be displayed in the message window in English, French, German, Italian, Portuguese, Spanish, Czech, and Japanese. If you want to change the message window language, use the following control panel sequence.

  • Page 45: Engine Menu

    Energy Saver Set the length of time until the printer enters Energy Saver Auto Continue When set to On, the printer continues printing if the Chaining Tray (only available if optional Tray 2 [lower feeder unit media tray] is present) Change Toner Sz (Size) Replace Toner By selecting the color of the toner cartridge that you want to...

  • Page 46: Service Menu

    Page Count Controller Ver. The current controller firmware version Engine Ver. DIMM Test SDRAM Test Power On Test Performs an AIDC (Auto-Image Density Control) calibration User Default Network Menu If the printer is connected to a network, the following settings should be specified.

  • Page 47: Consumables Menu

    HTTP* SNMP* Notes Consumables Menu Black Toner Yellow Toner Magenta Toner Cyan Toner Drum Unit Selecting a Message Window Language HTTP can be set to On or Off. On enables the Internal Web Page inside the printer, Off disables it. SNMP is a scalable, distributed management suite for managing small to large size networks.

  • Page 49: Working With The Printer Driver

    Working with the Printer Driver...

  • Page 50: Displaying Printer Driver Settings

    Displaying Settings in Windows 2000/XP From the Start menu, choose Settings and then Printers to display the Printers directory. Right-click the magicolor 2300 DL printer icon and choose Properties. Choose Printing Preferences. Displaying Settings in Windows NT 4.0 From the Start menu, choose Settings and then Printers to display the Printers directory.

  • Page 51: Common Settings For All Tabs

    Save [Easy Set] To save the current settings, click Save... " # Multiple settings can be saved. Select your preferred settings, and type a title in the dropdown list box. Afterward, the saved settings can be selected from the dropdown list. Select Default from the dropdown list to reset the functions of the tab to their original values.

  • Page 52: Common Buttons

    Refer to the printer driver’s online help for information on all of these functions. Printer Figure Click this radio button to display an image of the printer in the figure area. Common Buttons Click to OK the properties dialog box, saving any changes made. Cancel Click to Cancel the properties dialog box without saving any changes made.

  • Page 53: Setup Tab

    This tab allows you to: Print several pages of a document on the same print page (N-up) Provide printouts with a watermark Design custom watermarks Specify duplex and booklet printing Specify paper source Define the type of media Refer to the printer driver’s online help for information on all of these functions.

  • Page 54: Paper Tab

    This tab allows you to: Select an original document size Set up custom paper sizes Select the output paper size Scale (enlarge/reduce) documents upon printout Specify the orientation of the paper Specify the number of copies Select/deselect collatation Print using a form overlay Edit/create a form overlay Refer to the printer driver’s online help for information on all of these functions.

  • Page 55: Quality Tab

    This tab allows you to: Switch between color and monochrome printing Specify color matching (Images, Graphics and Text) Specify the resolution for the printout Control the tones of an image (Contrast) Control the darkness of an image (Brightness) Control the color purity of an image (Saturation) Control the clarity of an image (Sharpness) Refer to the printer driver’s online help for information on all of these functions.

  • Page 56: Device Options Setting Tab

    This tab allows you to: Activate the optional Tray 2 (lower feeder unit) and/or the duplex option Enter the user name that is sent with the print job(s) View information about the printer driver Refer to the printer driver’s online help for information on all of these functions.

  • Page 57: Working With The Status Display

    Working with the Status Display...

  • Page 58: Working With The Status Display

    Windows NT 4.0 Opening the Status Display and Showing Supplies Status From the Start menu, choose Programs, then magicolor 2300 DL Utilities, and then magicolor 2300 DL Status. From the Display menu, choose Supplies Status to view remaining consumables life.

  • Page 59: Using The Status Display

    When the background of the right-hand printer graphic is green, the printer is in standby mode or a job is printing normally. When the background of the right-hand printer graphic is red, there is an error and the job has been interrupted. The status of the printer and the error message are shown in the dialog boxes on the left.

  • Page 60: Altering The Size Of The Status Display Window

    Window From the Display menu, choose Status (Reduce) to decrease the size of the window, or From the Display menu, choose Status (Expand) to increase the size of the window. Closing the Status Display To close the Status Display from the File menu, choose Exit. "...

  • Page 61: Replacing Consumables

    Replacing Consumables...

  • Page 62: Consumable Life Expectancies

    Plain Paper The stated life expectancy of each consumable is based on printing under specific operating conditions such as media type, number of color planes, page size, and page coverage (at normal 5% coverage of letter-/A4-size media). The actual life expectancy will vary depending on these and other printing variables, including continuous or intermittent printing, ambient temperature, and humidity.

  • Page 63: Special Media

    The stated life expectancy of each consumable on page 52 is based on letter-/A4-size plain paper. If you are using special media such thick stock or transparencies, the life expectancy will vary depending on those printing variables and the print speed automatically determined by the thick stock or transparency selection on the driver’s Paper Tab.

  • Page 64: Toner Cartridge Life

    The printer also pauses to do a 90-second AIDC cycle after 200 1-sided pages of a continuous print run, and a 150-second AIDC cycle when waking up from ENERGY SAVER with more than 1,000 pages since the last AIDC cycle or when there has been an environmental change such as in temperature or humidity.

  • Page 65: Replacing Consumables

    Attention Failure to follow instructions as outlined in this manual could result in voiding your warranty. Refilled Toner Cartridges Attention Do not use refilled toner cartridges. Any damage to the printer or quality problems caused by a refilled toner cartridge will void your warranty. Replacing a Toner Cartridge Characters and images are created in your laser printer through a photosensitive process that applies toner to the Optical Photo Conductor...
  • Page 66 Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 95° F (35° C) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality.
  • Page 67 Check the message window to see which color (X) toner is out. Follow the steps below. By carrying out the steps below, the carousel automatically stops at the position where the empty toner cartridge can be removed. Press Key Press once.
  • Page 68 ! Color: C = cyan, M = magenta, Y = yellow, K = black ! Volume: H = large-capacity car- tridge size, S = standard size ! Brand name: KONICA MINOLTA, MINOLTA-QMS Check the color, size (volume) and brand name of the new toner car- tridge to be installed.
  • Page 69 In order to break up the toner, hold both ends of the toner cartridge, and then shake it to the left and right. Remove the yellow protective cover (marked “Remove.”). Attention Do not touch the rollers on the toner cartridge, otherwise decreased print quality may result.
  • Page 70 If the toner cartridge was checked in step 5 and found to have the KONICA MINOLTA brand, this completes the replacement procedure. If a MINOLTA-QMS toner cartridge is being installed, continue with the following operation to specify the volume of the toner cartridge.
  • Page 71 Press Key Press until appropriate size is displayed. Place the used toner cartridge in the box that the new toner cartridge was packed in. Attention For details on recycling the toner, refer to the Clean Planet Program information provided with the toner cartridge or visit our Web site.
  • Page 72 When the message TONER EMPTY appears Attention Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. Check the message window to see which color of toner is empty. Perform the operation described in the following table to automatically position the carousel so that the empty toner cartridge can be removed.
  • Page 73 You can choose to replace a toner cartridge that is not empty. For example, if the consumable monitor on your printer driver indicates that a particular color cartridge is running low and you need to print a lengthy job when no one will be available to change the cartridge, you might want to replace the cartridge before it is empty.

  • Page 74: Replacing The Waste Toner Bottle

    Open the printer’s front door. Remove the toner cartridge. Remove the protective cover from the new toner cartridge and insert the cartridge into the carousel. Close the printer’s front door. For details on replacing the toner cartridge, refer to steps 2 through 14 of “When the message "...
  • Page 75 Secure the two caps onto the two holes by turning them clockwise. Dispose of the used waste toner bottle. WARNING! Dispose of the used waste toner bottle properly according to your local regulations (do not dispose of it by burning). Installing the New Waste Toner Bottle Remove the new waste toner bottle from its carton.

  • Page 76: Replacing The Opc Drum Cartridge

    When the OPC drum is worn out, the message DRUM CARTRIDGE END OF LIFE appears. Printing can continue even after this message appears; however, since print quality is reduced, the OPC drum cartridge and waste toner bottle should be replaced immediately. "...
  • Page 77 Support the bottom of the drum with your hand, then carefully pull the cartridge toward you and remove it. " # Dispose of the cartridge properly according to your local regulations. Installing the New OPC Drum Cartridge Attention The OPC drum is extremely sensitive to bright light and direct sunlight. Always leave it in its protective bag until you’re ready to install it.
  • Page 78 Holding the OPC drum cartridge level, place the front end of the OPC drum cartridge guide into the rail. Carefully push the OPC drum cartridge in. When installing the OPC drum cartridge, be sure not to press on the release lever. If the lever is pressed during installation, the lock is released, and the cartridge is not installed correctly.

  • Page 79: Ordering Consumables

    Choosing the right consumables for your printer not only increases its reliability and performance, but also minimizes the risk of damage. For example, only KONICA MINOLTA toner cartridges are designed to meet the exact specifications of your KONICA MINOLTA printer, giving maximum performance, efficiency, and long life.

  • Page 81: Maintaining The Printer

    Maintaining the Printer...

  • Page 82: Maintaining The Printer

    Attention Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s doors and the interior of the printer body. Handle the printer with care to preserve its life. Abuse may cause damage and void your warranty.
  • Page 83 Do not open the printer during printing. Do not tap paper stacks on the printer. Do not tilt, lubricate, or disassemble the printer. Do not touch the electrical contacts, gears, or laser beam devices. Doing so may damage the printer and cause the print quality to deteriorate. Keep media in the output tray at minimum level.

  • Page 84: Cleaning The Printer

    Always test any cleaning solution (such as a mild detergent) on a small area of your printer to check the solution’s performance. Exterior This item needs cleaning... Control panel Exhaust duct Printer exterior Control Panel After... Every 30,000 A soft, dry cloth Sharp or rough single-sided Cotton swab pages or...

  • Page 85: Interior

    Attention Be sure to turn off the printer and unplug the power cord before cleaning inside. This item needs cleaning... Duplex option feed rollers Tray 2 media rollers Tray 1 interior feed rollers Laser lens cover Printer interior (such as the inside of the door, around the waste toner bottle)
  • Page 86 Pull the right-side door release $, and then open the right-side door %. While pressing down the media guide with one hand, clean the feed roller by wiping it with a soft, dry cloth. Close the media guide. Close the right door. Load the media into the tray again.
  • Page 87 Clean the feed rollers by wiping them with a soft, damp cloth that has been wrung out well. Close the duplex option door. Tray 2 (Optional Lower Feeder Unit) Media Rollers Turn off the printer, unplug the power cord, and disconnect all interface cables.
  • Page 88 Remove the brackets (two at the front and one at the back) used to attach the lower feeder unit to the printer. WARNING! Your printer weighs help when lifting and moving it. Open the right door of the lower feeder unit. Lift the printer off of the lower feeder unit.
  • Page 89 Wipe the paper feed rollers with a soft, damp cloth. Wipe the paper feed rollers inside the right door with a soft, damp cloth. With the right door still open, place the printer on the lower feeder unit. Install the brackets (two at the front and one at the back), and then close the right door.
  • Page 90 Hold the waste toner bottle vertically, and then move the two caps from the openings onto the cap holders. Turn the caps clockwise to secure them. Set the bottom of the waste toner bottle into its compartment, and then push the top of the bottle into place. Slide the tray back into the printer.

  • Page 91: Printer Interior And Laser Lens Cover

    Printer Interior and Laser Lens Cover Open the front door. Remove the waste toner bottle. " # The waste toner bottle contains waste toner. Be careful not to tilt the bottle while removing it. Hold the waste toner bottle vertically, and then plug the two openings with the caps.
  • Page 92 Reinsert the laser lens cover. Wipe the inside of the printer with a soft, dry cloth. Hold the waste toner bottle vertically, and then move the two caps from the openings onto the cap holders. Turn the caps clockwise to secure them. Set the bottom of the waste toner bottle into its compartment, and then push the top of the bottle into place.

  • Page 93: Troubleshooting

    Troubleshooting...

  • Page 94: Introduction

    This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Printing a configuration page Preventing media jams Understanding the media path Clearing media jams Solving problems with media jams Solving other problems Solving problems with printing quality Status, error, and service messages...

  • Page 95: Preventing Media Jams

    Preventing Media Jams Make sure that... Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You remove transparencies from the output tray immediately to avoid static buildup.

  • Page 96: Understanding The Media Path

    Understanding the printer’s media path will help you locate media jams. Media exit Output tray Transfer belt Toner cartridge 5 OPC drum cartridge 6 Laser Tray 1 (multipurpose tray) Tray 2 (optional lower feeder unit with 500-sheet media tray) 9 Fuser unit Duplex option 11 Transfer roller 12 Registration rollers...

  • Page 97: Clearing Media Jams

    To avoid damage, always remove jammed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further jams. Do not reload media that has jammed. Attention The image is not fixed on the media before the fusing process.

  • Page 98: Tray 1 (Multipurpose Tray)

    Tray 1 (Multipurpose Tray) Remove the media from Tray 1. Carefully remove the jammed media. Fan the removed media to prevent static buildup and even up the front edges. " # Do not fan transparencies before loading them. Resulting static electricity may cause printing errors.
  • Page 99 Carefully remove the jammed media in the direction shown on the illustration and dispose of it. Remove the media from Tray 2, fan it to prevent static buildup, and even up the front edges. Reinsert the media printing face up. Make sure the media is lying flat and doesn’t exceed the media limit mark.

  • Page 100: Inside The Printer

    Media Path Jam Pull the right door release lever, and then carefully open the right door. If Tray 2 is installed, the lower-right door opens at the same time that the right door is opened. Attention Do not pull jammed media from the top of the printer through the fuser unit;...
  • Page 101 Lift up the two fuser unit levers. When removing the jammed media, be careful not to touch the transfer belt. Touching the transfer belt may result in decreased print quality. Open the misfeed-clearing guide for the fuser unit, and then, while checking the misfeed, pull the jammed media down to remove it.

  • Page 102: Duplex Option

    If the optional lower feeder unit is installed, close the lower-right door. The media jam message is no longer displayed in the printer message window. Check the right-side release to make sure the door is securely closed. Duplex Option Pull off the top of the duplex option to open the duplex option cover.

  • Page 103: Output Tray

    Open the right-side door, then close it. If the optional media feed unit is installed, close the lower-right door. The media jam message is no longer displayed in the printer message window. Output Tray Remove jammed media from the output tray by gently pulling it to the left away from the media exit area.

  • Page 104: Solving Problems With Media Jams

    " # Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using unsupported print media. Symptom Cause Several The front edges of sheets go the media are not through the even.
  • Page 105 Symptom Cause Media is The media is not jamming. correctly positioned in the tray. The number of sheets in the tray exceeds the maximum allowed. The media guides are not correctly adjusted to the media size. The media in the optional tray is not under the media separating tabs.
  • Page 106 Symptom Cause Media is Multiple sheets of jamming. transparency (OHP) media are collecting static electricity in the tray. The media is moist from humidity. Unsupported media (wrong size, thickness, type, etc.) is being used. Media supply roller is dirty. Solution Remove the OHP media and load it in the tray one sheet at a time.

  • Page 107: Solving Other Problems

    Symptom Cause Printer The power cord is not power is not correctly plugged into the outlet. Something is wrong with the outlet connected to the printer. The power switch is not correctly turned on (I position). The printer is connected to an outlet with a voltage or frequency that does not match the...
  • Page 108 Symptom Cause Printing The printer is set to a takes too slow printing mode much time. (for example, thick stock or transparency). The printer is set to power saving mode. The job is very complex. The printer memory is insufficient. Blank pages One or more of the come out...
  • Page 109 Symptom Cause Printer The power cord is not resets or properly connected to turns off the AC outlet. frequently. A system error occurred. You are Media or settings are experiencing not correct. problems duplexing. With N-up on Both the driver and multiple the application have copies, the...
  • Page 110 Symptom Cause Booklet Left Both the driver and and Right the application have Binding been set for collation. output is incorrect. The printer The printer pauses pauses for the color approxi- calibration procedure mately 90 (also known as the seconds. Auto-Image Density Control [AIDC] cycle).
  • Page 111 Check them for damage. If necessary, contact Technical Support with the error information. Go to printer.konicaminolta.net/support or see the Service & Support Guide for support telephone numbers. Use KONICA MINOLTA-approved media. Refer to “Media Types” on page 12. Check www.konicaminolta.net/ printer/ for currently approved media.

  • Page 112: Solving Problems With Printing Quality

    Symptom Cause Nothing is One or more of the printed, or toner cartridges are there are damaged. blank spots The printer driver is on the not set correctly. printed page. The OPC drum cartridge is damaged. The media is moist from humidity.
  • Page 113 Symptom Cause Entire sheet One or more of the is printed in toner cartridges are black or defective. color. The OPC drum cartridge is damaged. Image is too Laser lens cover is light; there is dirty. low image density. The media is moist from humidity.
  • Page 114 Symptom Cause Image is One or more of the blurred; toner cartridges are background is defective. lightly stained; The OPC drum may there is be misinstalled or insufficient defective. gloss of the printed image. The print or One or more of the color density toner cartridges may may be...
  • Page 115 Symptom Cause There is The media is moist insufficient from humidity. fusing or the Media with image comes specifications not off when covered by the printer rubbed. warranty is being used. The media type may be incorrectly set. There are One or more of the toner toner cartridges are...
  • Page 116 Symptom Cause There are The paper transport toner rollers may be dirty. smudges on the back side of the page (whether or not it has been duplexed). The media path is dirty with toner. One or more of the toner cartridges are defective.
  • Page 117 Symptom Cause Lateral lines The printer is not on a or bands level enough surface. appear on The media path is image. dirty with toner. One or more of the toner cartridges are defective. The OPC drum surface is scratched or damaged.
  • Page 118 Symptom Cause The color The paper image has a poor transfer is defective. reproduc- tion or has The Auto-Image poor color Density Control density. (AIDC) detection sensor is dirty. If the problem is not resolved, even after all of the above have been performed, contact Technical Support with the error information.

  • Page 119: Status, Error, And Service Messages

    Status, error, and service messages are displayed in the control panel message window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Standard Status Messages This message...

  • Page 120: Error Messages

    This message... NO TONER UNIT X COVER OPEN TRAY 2 DRAWER OPEN TRAY 2 DRUM CARTRIDGE NOT ATTACHED DUPLEX UNIT NOT ATTACHED ERROR MEMORY OVER FLOW ERROR VIDEO UNDER RUN means... The COLOR toner Install the indicated cartridge is not toner cartridge.
  • Page 121 This message... MEDIA JAM DUPLEX UPPER MEDIA JAM EXIT MEDIA JAM FUSER MEDIA JAM TRANSFER ROLLER MEDIA JAM TRAY X X TONER LOW DRUM LOW Status, Error, and Service Messages means... do this... Media has jammed in Locate and remove the the duplex unit.
  • Page 122 This message... PRINTER COVER OPEN PUT X IN TRAY Y SIZE Put X (paper or media PUT X IN TRAY Y SIZE MISMATCH SIZE/TYPE ERROR SIZE/TYPE ERROR DUPLEX TONER EMPTY COLOR TRAY X EMPTY TRAY 2 NOT ATTACHED TRAY 2 LOW WASTE: NEAR FULL means...
  • Page 123 This message... WASTE TONER BOX FULL WASTE TONER BOX NOT ATTACHED Status, Error, and Service Messages means... do this... The waste toner in Prepare a new OPC the waste toner bottle drum cartridge, and then is full. replace the drum cartridge and the waste toner bottle.

  • Page 124: Service Messages

    A service message sometimes occurs as a result of an unusual combination of events, not because of an actual problem. When the printer stops and a service message displays in the message window, turn the printer off and then back on. This often clears the service message indicator, and printer operation resumes.

  • Page 125: Additional Assistance

    This service message... ILLEGAL ERROR DUPLEX FATAL ERROR CODE:XX Additional Assistance If you’ve followed all of the instructions in this guide and still have problems you can’t solve, check our Answer Base at printer.konicaminolta.net/ support for a solution. See the Service & Support Guide for a list of sources of service and support in the Americas.
  • Page 127 Installing Accessories...

  • Page 128: Installing Accessories

    Attention Use of accessories not manufactured/supported by KONICA MINOLTA is not supported by your printer and will void your warranty. This chapter provides information about the following accessories. Contact your local vendor or www.konicaminolta.net/printer/ for compatibility and...

  • Page 129: Antistatic Protection

    Attention It’s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board. If an antistatic wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient electrical ground (for example, the bare metal chassis of equipment, as on the back of a computer, that is plugged in but turned off).

  • Page 130: Improved Performance Or High Coverage

    If a certain resolution is chosen and enough memory is not installed in the printer, the file is printed using the next lower resolution that can handle the job. For example, if you attempt to print a 4-color simplex high-coverage image at 1200 x 600 dpi resolution on legal media, but the printer has only 32 MB of RAM instead of the required 64 MB minimum, the file prints at 600 x 600 dpi.
  • Page 131 Attention It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on page 119. In addition, always handle circuit boards by the edges only. Turn off the printer and disconnect the power cord and interface cable.
  • Page 132 Next, remove a DIMM that’s installed in your printer. Using both thumbs, pull the latches (one on each side of the DIMM connector) outward. Lift the DIMM straight out of the DIMM connector. Insert the new DIMM straight down into the DIMM connector until the latches snap into the locked position.
  • Page 133 Print a configuration page (Menu/Special Pages/Print Config Page menu) from the printer controller and verify that the total size of the RAM installed in your printer is listed. Dual In-Line Memory Module (DIMM)

  • Page 134: Duplex Option

    Duplex (2-sided) printing can be done automatically with a duplex option and enough memory installed. See “Duplexing” on page 24. Kit Contents Duplex option Two thumbscrews Installing the Duplex Option Turn off the printer, and unplug the power cord and interface cable. Remove the cover from the right side of the printer.
  • Page 135 Remove any tape from the duplex unit. " # We strongly suggest that you save the packing materials in case you ever need to move or ship the printer. Attach the duplex option to the printer. Hook the two tabs at the bottom of the duplex option onto the notches on the right side of the printer.
  • Page 136 Attach the support wire for the duplex option to the printer. Pull the right-side door release lever, and open the right-side door. If you have lower feeder unit attached, you first need to open the lower right-side door. Pull the tab for the support wire on the right side of the duplex option, and then hook the wire onto the hook of the printer.

  • Page 137: Optional Lower Feeder Unit And Tray 2

    The optional lower feeder unit under the printer increases your printer's media feed capacity by 500 letter/A4 sheets through Tray 2. Kit Contents Lower feeder unit with a media tray (500-sheet capacity) Three metal brackets – Two front brackets – One rear bracket Two securing screws Installing the Lower Feeder Unit...
  • Page 138 Remove the media support from Tray 1. Lift the support slightly and snap it gently out of the printer. Remove the lower feeder unit from the shipping carton, and place it on a table or flat surface near the printer. Remove any tape and packing material from the lower feeder unit.
  • Page 139 Align the positioning pins on the lower feeder unit with the holes in the bottom of the printer to stack them correctly. If the left and back sides of the printer and the lower feeder unit are aligned, the positioning pins will correctly fit into place Attach the rear bracket.
  • Page 140 Close the right-side doors. Attention If the lower feeder unit is installed, the right-side door of the printer opens at the same time that the right door of the lower feeder unit is opened. Be sure to close the right door of the lower feeder unit when closing the right-side door of the printer.

  • Page 141: Repacking The Printer

    Repacking the Printer...

  • Page 142: Storing The Printer

    We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer, and that you order the KONICA MINOLTA 2300 Series Repacking Kit 2600733-100. You can also refer to the Service & Support Guide for sources of service and support in many areas of the world.

  • Page 143: Repacking The Printer

    For locations outside the Americas, refer to www.konicaminolta.net/ printer/. If you have been instructed to return the printer to KONICA MINOLTA by a customer support representative in the Americas, be sure to write the RMA (Return Merchandise Authorization) number you received on the outside of the carton and on the outside of the consumables box before shipping the printer.

  • Page 144: Turn Off The Printer, Unplug The Power Cord, And Remove The Interface Cables

    Obtain Proper Packaging: Original packaging or replacement packaging (KONICA MINOLTA 2300 DL Replacement Packaging Kit 2600723-100) Repacking kit (KONICA MINOLTA 2300 Series Repacking Kit 2600733-100) Prepare the Printer for Shipment: A. Turn off the printer, unplug the power cord, and remove the interface cables.

  • Page 145: Remove The Media And The Tray 1 Media Support

    Remove the media. Place it in its original packaging and store in a cool, dark place on a level surface. Avoid moisture, excess humidity, direct sunlight, excess heat (above 95° F/35° C), and dust. Lift the media support from the three holes in Tray 1 and remove the media support.

  • Page 146: Lower Feeder Unit

    Unhook the support wire. Close the right-side door. Open the duplex option’s cover and loosen the two thumbscrews until the duplex option moves freely away from the right side of the printer. Lift duplex option up and away from the printer.
  • Page 147 Remove the brackets (two at the front and one at the back) used to attach the lower feeder unit to the printer. Slide the tray back into the printer. With the help of another person, lift the printer by its carrying grips, and place it on a flat surface.

  • Page 148: Remove The Waste Toner Bottle, Plug The Openings, And Dispose Of It Ac- Cording To Your Local Regulations

    and Dispose of It According to Your Local Regulations Open the printer’s front door, grasp the waste toner bottle’s handle, and pull the waste toner bottle outward and upward. Carefully remove the waste toner bottle. Keep the waste toner bottle upright while the openings are not covered, so the toner does not spill.
  • Page 149 Support the bottom of the drum with your hand, then carefully pull the cartridge toward you and remove it. Place the OPC drum cartridge in the protective bag supplied in the repacking kit (KONICA MINOLTA 2300 Series Repacking Kit 2600733-100). Repacking the Printer...

  • Page 150: Remove The Transfer Belt

    Grasp the transfer belt and pull it straight out. Place the transfer belt and thumbscrews in the protective bag supplied in the repacking kit (KONICA MINOLTA 2300 Series Repacking Kit 2600733-100). Replace the packaging and tape, then close the front door.

  • Page 151: Repack The Printer For Shipment

    G. Repack the Printer for Shipment Use your own original packaging or order KONICA MINOLTA 2300 DL Replacement Packaging Kit 2600723-100. Replace the tape and packaging. Repacking the Printer...

  • Page 152: Repack The Opc Drum And Transfer Belt Unit For Shipment

    Authorization) number you received from your customer support representative on the outside of the carton before shipping the printer. H. Repack the OPC Drum and Transfer Belt Unit for Shipment Order the KONICA MINOLTA 2300 Series Repacking Kit 2600733-100. Repacking the Printer...

  • Page 153: Reinstalling The Printer

    G. Reconnect the power cord and cables. H. Install the options. I. Turn the printer on. Reinstalling the Printer Refer to the magicolor 2300 DL Installation and User’s Guides. See “Reinstalling a Transfer Belt Unit” on page 144. Refer to the magicolor 2300 DL Installation and User’s Guides.

  • Page 154: Reinstalling A Transfer Belt Unit

    With the front door open, remove the transfer belt unit from its protective bag and reinsert it. Replace the two thumbscrews. Rotate the transfer belt release lever counterclockwise to its correct (7:00 o’clock) position. Close the front door. Reinstalling the Printer...

  • Page 155: A Technical Specifications

    Technical Specifications...

  • Page 156: Requirements

    Space Requirements The illustration below shows the amount of space required for operating the printer, replacing supplies, and removing media jams. " # Allow enough space around the printer to allow adequate ventilation and easy servicing. For best output quality and longest consumables life, install the printer on a hard, flat, level (within ±1°slant) surface.

  • Page 157: Side View

    Side View 13.4" (340 mm) 27.8" (705 mm) Printer with Accessories Side View 14.1" (357 mm) 27.8" (705 mm) If you have added the optional lower feeder unit, the printer’s height will increase by approximately 5" (125.5 mm). Requirements...

  • Page 158: Location Requirements

    On a surface capable of supporting the printer, accessories, consumables, and media. Component Printer Consumables (such as toner cartridge, OPC drum cartridge) Media Lower feeder unit (with tray 2) Duplex option With these characteristics... On a hard, flat, stable, level (±1° or less slant at any point around the machine).

  • Page 159: Interface Panel

    WARNING! Obstructing the ventilation grilles could present a fire hazard. Do not tilt the printer more than 1° when moving it. If the printer is located in a cold room that is rapidly heated, or if the printer is moved from a cold place to a warm, humid place, condensation may occur within the printer, degrading print quality.

  • Page 160: Power Requirements

    WARNING! Connect the power plug to an outlet with the same rated voltage as the printer. No other devices should be connected to this outlet, as overheating could cause fire or electric shock. The printer draws 13 A at 100 V, 11 A at 120 V, or 7 A at 220–240 V. Your printer requires a properly grounded AC outlet.

  • Page 161: Energy Star Compliance

    ENERGY STAR Compliance The magicolor 2300 DL basic configuration is compliant with US Environmental Protection Agency (EPA) ENERGY STAR regulations. After a user- configurable period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser turns off).

  • Page 162: Engine And Controller Specifications

    Engine Duty cycle Notes Print Speed—Simplex The following table defines the maximum print speed in pages per minute (ppm). Page size Letter/A4 or smaller Legal/Folio Transparency Film (Letter/A4) Label/Thick (Letter/A4) 3.3 Print Speed—Autoduplex The following table defines the maximum print speed in pages per minute (ppm).

  • Page 163: General

    Printer type Print method Native resolution Available resolution Toner Warm-up time Input sources Output Media sizes and weights Media type Notes Controller Resident emulations Fonts Standard interfaces Engine and Controller Specifications Desktop, non-impact, color printer Scanner: Semiconductor laser with rotating mirror Recorder: Black writing electrophotographic Process: Cyan, magenta, yellow, and black toner image transfer to print media...

  • Page 164: Electrical

    Total RAM: Upgradable to 288 MB 128 and 256 MB DIMMs For information about DIMMs recommended for your printer, see the magicolor 2300 DL Answer Base through the Internet at printer.konicaminolta.net/support, or contact Technical Support. See the Service & Support Guide for a list of sources of service and support in the Americas.
  • Page 165 Acoustic noise data Noise Declaration for Germany Relative humidity Temperature range Altitude Inclination Engine and Controller Specifications Printing: Less than 54 dB (A) Standby: Less than 39 dB (A) Maschinenlärminformationsverordnung 3. FSGV, 18.01.1991: Der höchste Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß EN 27779. Operating: 15–85% RH (noncondensing) Transportation/Storage: 30–85% RH (noncondensing) Humidity Gradient: 20% per hour or less...

  • Page 166: Hazardous Chemical Substance Reporting

    Material Safety Data Sheets (MSDS) EINECS/ELINCS (EU) Physical Dimensions Weight Title 29 CFR Ch. XVII, Part 1920.1200 Main Body Main Body with Lower Feeder Unit W: 14.02 in. W: 14.17 in. (356 mm) (360 mm) H: 15.43 in. H: 20.20 in. (392 mm) (513 mm) D: 19.69 in.

  • Page 167: Consumable Life Expectancies

    Use of consumables not manufactured by KONICA MINOLTA or use of nonsupported print media may cause damage to your printer and will void your warranty. If KONICA MINOLTA printer failure or damage is found to be directly attributable to the use of non-KONICA MINOLTA consumables and/or accessories, KONICA MINOLTA will not repair the printer free of charge.

  • Page 168: Special Media

    Consumables OPC Drum Cartridge Toner Cartridge (pages per cartridge at 5% coverage of each color) Waste Toner Contact your local vendor or www.konicaminolta.net/printer/ for purchase information, parts numbers, and pricing. To order approved media, go to www.q-shop.com. If you have any questions, refer to printer.konicaminolta.net/support, then click on the Answer Base.

  • Page 169: Regulatory Compliance

    CE Marking (Declaration of Conformity) For European Users This product complies with the following EU directives: 89/336/EEC, 73/23/EEC, and 93/68 EEC directives. This declaration is valid for the areas of the European Union. This device must be used with shielded interface cables. The use of non-shielded cable is likely to result in interference with radio communications, and is prohibited under EU directives.

  • Page 170: Safety Information

    FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial installation.

  • Page 171: Print Head

    The internal components of the print head unit are NOT A FIELD SERVICEABLE ITEM. Therefore, the print head unit should not be opened under any circumstances. Laser Caution For United States Users—CDRH Regulations This printer is certified as a Class I laser product under the Regulation Performance Standard according to the Food, Drug, and Cosmetic Act of 1990.

  • Page 172: For Norway Users

    International Notices—Power Cord The following power cord requirements are in effect for your 220 V printer. Minimum: 0.75 mm Minimum: H05 VV - F The male plug is certified in the country in which the equipment is to be installed, and the female plug is an IEC 60320 connector.

  • Page 173: Warning And Precaution Symbols

    This section contains detailed instructions on the operation and maintenance of this machine. To achieve optimum utility of this device, all operators should carefully read and follow the instructions in this manual. Please keep this manual in a handy place near the machine. Please read the next section before using this device.
  • Page 174 • Do not modify this product, as a fire, electrical shock, or breakdown could result. If the product employs a laser, the laser beam source could cause blindness. • Do not attempt to remove the covers and panels which have been fixed to the product.
  • Page 175 • Do not use flammable sprays, liquids, or gases near this product, as a fire could result. • Do not leave a toner cartridge or OPC drum cartridge in a place within easy reach of children. Licking or ingesting any of these things could injure your health. •...

  • Page 176: Working Safely With Your Laser Printer

    WARNING! Working improperly with the printer can result in health hazards, electric shocks, and even fires. Before you unpack the laser printer, you should make yourself familiar with this information on your safety and operating safety. Power Supply/Cord/Plug Do This... Make sure that the power supply to the unit has the correct voltage.
  • Page 177 Printer Body Do This... Perform only the procedures that are described in this manual. Using the machine improperly can result in a fire or an electric shock. Notes on your safety and operating safety Working improperly with the printer can result in health hazards, electric shocks and even fires.

  • Page 179: Index

    Index Accessories DIMMs 119 Dual In-Line Memory Modules (DIMMs) 118 Additional memory 119 Advanced printing features Memory 119 AIDC 36, 53, 100, 103, 108 Antistatic protection 119 Auto-Image Density Control 53 Booklet Binding 100 Bottle, also known as box 52 Box, also known as the waste toner bottle 52 Index...
  • Page 180 Electrostatic discharge 119 ENERGY Star 151 Envelopes 14 Environmental requirements 155 Error messages 109 Ethernet Connection 149 Imageable area Margins 19 Interfaces 153 Jams 95 Media path 86 Preventing 85 Removing 87 Labels Continuous printing 15 Lables 15 Letterhead 16 Loading media 20 Margins 19 Media...
  • Page 181 Specifications Consumables 157 Controller 153 CPU 153 CrownNet Ethernet 153 Emulations 153 Environmental 155 Fonts 153 Input sources 153 Interfaces 153 Memory 154 Output 153 Parallel 153 Physical 156 Print method 153 Resolution 153 Temperature 155 Toner 153 Toner cartridges 157 Warm-up time 153 Static electricity discharge 119 Status Display...

Table of Contents