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Other Useful Information (Cont.)
Long descale
1. Put a container of at least 2.3 L underneath the portafilter and steam wand.
Alternatively, use two smaller containers (one underneath the portafilter, the
other underneath the steam nozzle) and empty them as the machine alternates
its water dispersal.
2. Press the DESCALE button for at least two seconds. It will start to flash. The
descale icon will appear on the display.
3. Fill the water tank with a commercially available descaling agent, and the
amount of water recommended on the packaging.
4. Press the START/STOP button to start the descaling process.
5. The until will start pumping continuously for five cycles, dispersing water for 40
seconds from the portafilter and for 40 seconds from the steam nozzle each
cycle.
6. Run a second descale cycle of clean water through the machine before use.
Ensure the water is completely clean before pulling espresso, dispensing
water, or using the steam wand, and, if not, run through another tank of clean
water.
Adjusting the water hardness level
1. Press the POWER button to switch off the machine.
2. Press the MENU and DESCALE buttons at the same time for at least two
seconds to enter water hardness adjustment mode.
3. The default water hardness ("H") will appear on screen. Cycle through the
water hardness levels ("L" - low, "M" - medium, and "H" - high) by repeatedly
pressing the MENU button.
4. Press the START/STOP button to finalise the water hardness selection, which
will change how often the machine indicates it needs to be descaled.
NOTE: For hard water, the machine will indicate that it needs to be descaled
after 500 cups. For medium hardness, it will indicate after 1000 cups, and for
low hardness it will indicate after 1500 cups.
Never immerse the power cord, plug or the machine itself in water or any other
liquid. The water tank should never be completely emptied during descaling.
AFTER SALES SUPPORT
1300 112 534
AUS
WARNING!
MODEL: STR-E15BGD PRODUCT CODE: 708548 10/2022
tempo.org/support
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Questions and answers
I've followed the instructions to factory reset my coffee machine as outlined in the manual - however the buttons just keep flashing and I'm unable to get it to turn back on normally.