Bose QuietComfort 35 Manual. Pairing, Connect etc.

GETTING STARTED

Unpacking

Carefully unpack the carton and confirm that the following parts are included:

Bose^® QuietComfort^® 35 wireless headphones

Carry case

USB charging cable

Back-up audio cable

Airline adapter

If any part of the headphones appears to be damaged, do not attempt to use it. Contact your authorized Bose dealer immediately or call Bose customer service. For contact information, refer to the quick start guide in the carton.

Headphone Components

Powering on your headphones

Slide to the right.

The battery indicator glows green, amber, or red (to indicate the current battery charge level). When powered on, noise cancelling is fully enabled.

Note: If the battery is depleted, you cannot use noise cancelling.

THE BOSE^® CONNECT APP

Enhance your headphones with the Bose^® Connect app.

Features

1. Unlock the full potential of your headphones.
2. Free app compatible with most Apple and Android™ systems.
3. Easily connect and switch between multiple Bluetooth^® devices with a single swipe.
4. Keep your headphones up-to-date with the latest software.
5. Customize headphone settings, like voice prompt language and hibernation mode.

CHARGING THE BATTERY

Connecting the USB cable

1. Plug the small end of the USB cable into the micro-USB connector on the right earcup.
2. Plug the other end into a USB wall charger or computer that is powered on.
   While charging, the battery indicator blinks amber.
   When the battery is fully charged, the battery indicator glows green. A full charge powers the headphones for up to 20 hours when connected wirelessly and 40 hours when connected with a wire.

Checking the battery

Each time you power on the headphones, the voice prompt announces the headphone battery charge level. To visually check the battery, the indicator is located on the right earcup.

While the headphones are in use, the battery indicator blinks red when the battery needs charging. For more information, see "Headphone Status Indicators".

If you are connected to an Apple device, the device displays the headphone battery charge level near the upper right corner of the screen.

HEADPHONE STATUS INDICATORS

The battery and Bluetooth^® indicators are located on the right earcup.

Bluetooth® indicator ( )

Indicator activity	System state
Blinking blue	Ready to pair
Blinking white	Connecting
Solid white (10 seconds) then powers off	Connected

Battery indicator ( )

Indicator activity	System state
Solid green	Medium to full charge
Blinking amber	Charging
Solid amber	Low charge
Blinking red	Need to charge
Solid red	Charging error; out of temperature range

VOICE PROMPTS

Voice prompts guide you through the Bluetooth^® pairing and connecting processes.

Pre-installed languages

• English
• Spanish
• French
• German
• Mandarin
• Japanese
• Korean
• Italian
• Portuguese
• Swedish
• Dutch

Check for additional languages

Additional languages may be available. To check for language updates, download the Bose^® Updater. Visit: btu. Bose.com

Changing the language

1. Press and hold + and - simultaneously until you hear the voice prompt for the first language option.
2. Press + or - to scroll through the languages.
3. When you hear your language, press and hold to select.

BLUETOOTH^®

About Bluetooth^® wireless technology

Bluetooth^® wireless technology lets you stream music from Bluetooth smartphones, tablets, computers or other audio devices to your headphones. Before you can stream music from a Bluetooth device, you must pair the device with your headphones.

Choosing your pairing method

You can pair your Bluetooth® device with your headphones using Bluetooth wireless technology or Near Field Communication (NFC).

What is NFC?
NFC is a technology that enables Bluetooth devices to establish wireless communication with each other by simply touching the devices together. Refer to your device owner's guide to see if your model supports NFC.

If your Bluetooth device does not support NFC or if you are unsure:	Follow the instructions for Bluetooth pairing.
If your device supports Bluetooth pairing via NFC:	Follow the instructions for NFC pairing.

Note: If your device supports Bluetooth pairing via NFC, you can use either pairing method.

Pairing your Bluetooth^® device

1. Slide the Power/Bluetooth^® button ( ) to the Bluetooth^® symbol ( ) and hold until you hear "Ready to pair" or the Bluetooth indicator blinks blue.
2. On your Bluetooth device, turn on the Bluetooth feature.
   Tip: The Bluetooth menu is usually found in the Settings menu.
3. Select your Bose^® QuietComfort^® headphones from the device list.

Once paired, you hear "Connected to <device name>" or the Bluetooth indicator glows solid white.

Pairing your Bluetooth^® device with NFC

1. Power on the headphones.
2. Unlock your device and turn on the Bluetooth® and NFC features. Refer to the owner's guide for your device to learn more about these features.
3. Tap the NFC touchpoint on your device to the NFC touchpoint on your headphones.

Your device may prompt you to accept pairing.

Once paired, you hear "Connected to <device name>" or the Bluetooth indicator glows solid white.

Disconnecting a Bluetooth^® device

• Turn off the Bluetooth^® feature on your mobile device.
• If your device supports pairing via NFC, tap the NFC touchpoint on your device to the NFC touchpoint on your headphones.

Note: When you disconnect your Bluetooth^® device, noise cancelling remains enabled.

Reconnecting a Bluetooth^® device

• When powered on, the headphones try to reconnect with the two most recently connected devices. Make sure the devices are within range and powered on.
• If your device supports Bluetooth^® pairing via NFC, tap the NFC touchpoint on your device to the NFC touchpoint on your headphones.

NOISE CANCELLING

About noise cancelling

Noise cancelling reduces unwanted noise providing a clearer, more lifelike audio performance. You can use noise cancelling while listening to audio, or you can use noise cancelling only.

Using noise cancelling only

If you want to use noise cancelling only, disconnect your Bluetooth^® device. You can also pause or stop audio (see "Headphone Controls").

Function	What to do
Answer a call	Press
End a call	Press
Decline an incoming call	Press and hold for two seconds.
Answer a second incoming call and put the current call on hold	While on a call, press once.
Decline a second incoming call and stay on current call	While on a call, press and hold for two seconds.
Switch between two calls	With two active calls, press twice.
Create a conference call	With two active calls, press
Activate voice control	Press and hold Refer to the owner's guide for your device for more information.

CONNECTING HEADPHONES USING A CABLE

Using the back-up audio cable

Use the supplied back-up audio cable in the following situations:

• If the headphone battery is depleted.
• To connect a device that does not support Bluetooth^® wireless technology.
• If you cannot use Bluetooth^® wireless technology, for example on an airplane.

1. Plug the audio cable into the connector on the left earcup.
2. Plug the audio cable into the connector on your device.

Note: If the headphone battery is not depleted, you can still use noise cancelling by powering on your headphones.

Connecting to airline audio systems

You can connect to in-flight audio systems with the back-up audio cable and the provided dual output connectors. The audio output connections vary, but they t ypically have dual or single 3.5 mm output connectors.

Do NOT use mobile phone adapters to connect headphones to airplane seat jacks, as this could result in injury or property damage due to overheating.

Note: Airline audio may not equal the high-quality audio you experience from a home stereo or portable source.

Connecting to dual output connectors

1. Plug the audio cable into the airline adapter.
2. Insert the adapter into the dual output connectors.

Connecting to a single output connector

1. Pivot the movable plug so that it snaps in place against the airplane adapter.
   
2. Plug the audio cable into the adapter.
3. Insert the adapter into the single output connector.

Note: If you find that the volume level is too low, remove the adapter and plug the audio cable directly into the 3.5 mm output connector.

CONNECTING BOSE PRODUCTS

Connecting to a Bose Home Speaker or Soundbar

With Bose SimpleSync™ smart technology, you can connect the headphones to a Bose Soundbar or Bose Home Speaker for a personal listening experience.

Benefits

• Use independent volume controls on each product to lower or mute your Bose Soundbar while keeping the headphones as loud as you like.
• Hear your music clearly from the next room by connecting the headphones to your Bose Home Speaker.

Note: SimpleSync™ smart technology has a Bluetooth^® range of 30 ft (9 m). Walls and construction materials can affect reception.

Compatible products

You can connect the headphones to any member of the Bose Home Speaker family.

Popular compatible products include:

• Bose Smart Soundbar 300
• Bose Soundbar 700
• Bose Soundbar 500
• Bose Home Speaker 500
• Bose Home Speaker 300
• Bose Portable Home Speaker

New products are added periodically. For a complete list and more information, visit: worldwide. Bose.com/Support/Groups

Connecting using the Bose Music app

1. On the headphones, slide the Power/Bluetooth^® button ( ) to the Bluetooth^® symbol ( ) and hold until you hear "Ready to pair" or the Bluetooth indicator blinks blue.
2. Use the Bose Music app to connect your headphones to a compatible Bose product. For more information, visit: worldwide. Bose.com/Support/Groups

Notes:

• Make sure that the headphones are within 30 ft (9 m) of your soundbar or speaker.
• You can connect the headphones to only one product at a time.

Reconnecting to a Bose Home Speaker or Soundbar

Power on the headphones.

The headphones try to connect to the two most recently-connected Bluetooth^® devices, including your soundbar or speaker.

Notes:

• Your soundbar or speaker must be within range (30 ft or 9 m) and powered on.
• If the headphones don't connect, see "Connecting a Bluetooth^® device from the headphone pairing list".

CARE AND MAINTENANCE

Storing your headphones

The earcups rotate for easy, convenient storage. Place the headphones flat into the case with the earcups surrounding the two soft dividers.

1. Rotate both earcups inward so they lay flat.
2. Fold the left earcup up towards the headband.

• Be sure to turn off the headphones when not in use.
• Before storing the headphones for more than a few months, be sure the battery is fully charged.

Cleaning your headphones

The headphones do not require scheduled cleaning. Should cleaning be necessary, simply wipe the outside surfaces with a soft, dry cloth. Do not allow moisture to get inside the earcups or the audio input connector. Do not use liquids or sprays.

Replacement parts and accessories

You can purchase accessories from your Bose^® dealer, at global. Bose.com, or by placing an order over the phone.

To contact Bose directly, visit: global. Bose.com or owners. Bose.com/QC35

Limited Warranty

Your headphones are covered by a limited warranty. Visit our website at global. Bose.com/warranty for details of the limited warranty.

To register your product, visit global. Bose.com/register for instructions. Failure to register will not affect your limited warranty rights.

Technical Information

Input Rating: 5VDC 1A
Battery Charge Time: 2.25 hours

Serial Number Location

The serial number is located beneath the right scrim in the back of the earcup. The scrim is the inner screen which covers and protects the components inside the earcup.

To view the serial number, grab the scrim at the top edge and gently peel it away. Be careful not to press down on or remove any other components inside the earcup as this could damage the headphones.

TROUBLESHOOTING

Problem	What to do
Headphones do not power on	• Power on the headphones. • Charge the battery.
Headphones do not connect with Bluetooth® device	• Disconnect the back-up audio cable. • Disconnect the USB charging cable. • On your Bluetooth device: - Turn the Bluetooth feature off and then on. - Delete your Bose® QuietComfort® headphones from the Bluetooth list on your device. Pair again. • Move your Bluetooth device closer to the headphones and away from any interference or obstructions. • Pair a different Bluetooth device. • Visit owners. Bose.com/QC35 to see how-to videos. • Clear the headphone pairing list: Slide to and hold for 10 seconds. Delete your Bose® QuietComfort® headphones from the Bluetooth list on your device. Pair again.
Headphones do not pair with NFC	• Make sure your device supports Bluetooth pairing via NFC. • Unlock your device and turn on the Bluetooth and NFC features. • Tap the NFC touchpoint on the back of your Bluetooth device to the NFC touchpoint on the headphones.
No sound	• Power on the headphones and charge the battery. • Increase the volume on your headphones, your Bluetooth device and music source. • Slide to and release to hear the connected device. Make sure you are using the correct device. • Move your Bluetooth device closer to the headphones and away from any interference or obstructions. • Use a different music source. • Pair a different Bluetooth device. • If two Bluetooth devices are connected, pause your other device first. • If two Bluetooth devices are connected, move the devices within range of the headphones (30 ft. or 10 m).
Poor sound quality	• Use a different music source. • Pair a different Bluetooth device. • Disconnect the second device. • Move your Bluetooth device closer to the headphones and away from any interference or obstructions.
No audio from a device connected by the back-up audio cable	• Power on your device and play music. • Secure the ends of the back-up audio cable. • Increase the volume on your headphones, your Bluetooth® device and music source. • Connect a different device.
Poor sound quality from a device connected by audio cable	• Secure the ends of the back-up audio cable. • Connect another device.
Battery won't charge	• Secure the ends of the USB charging cable. • If your headphones have been exposed to high or low temperatures, let the headphones return to room temperature and try charging again.
Headphones don't connect to a Bose Home Speaker or Bose Soundbar	• Make sure the headphones are ready to connect: Slide the Power/Bluetooth® button ( ) to the Bluetooth® symbol ( ) and hold until you hear "Ready to pair" or the Bluetooth indicator blinks blue. • Make sure that your headphones are within 30 ft (9 m) of your speaker or soundbar.
Headphones don't reconnect to a previously-connected Bose Home Speaker or Bose Soundbar	• See "Reconnecting a Bluetooth® device".
Delayed audio when connected to a Bose Home Speaker or Bose Soundbar	• Check for available software updates by downloading the Bose Connect app or visiting btu.Bose.com

Videos

Bose QuietComfort 35 - REVIEW VIDEO

Documents / Resources

References

• Bose Software Updater for: QuietComfort, QuietControl, SoundSport, SoundWear, SoundLink and BOSEbuild products
• Products that support SimpleSync™
• Audio for Life | Bose Worldwide
• Quietcomfort 35 Wireless Support
• Warranties | Bose
• Product registration

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Bose QuietComfort 35 Manual. Pairing, Connect etc.