1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.
1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.
1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.
1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.
1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.
2. Product specifications 2. Product Specifications 2-1. Product information Model UE**KS9000T Front View * W : Width H : High D : Depth Detail View Front SILVER Color Stand SILVER Without Stand 1089 x 636.8 x 99 mm 49" With Stand 1089 x 717.5 x 354.2 mm Without Stand 1226 x 713.2 x 93.3 mm...
2. Product specifications 2-2-2. Detailed Specifications NOTE Design and specifications are subject to change without prior notice. Item UE55KS9000TXZF General Information Product SUHD Series Country FRANCE Display Screen Size 55" Screen Size (cm) 138 cm Resolution 3,840 × 2,160 Quantum Dot Display Ultra Black Screen Curvature 4,200R...
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2. Product specifications Item UE55KS9000TXZF Smart TV Samsung SMART TV Apps Games Cloud Game Billing Automated Content Recognition (ACR) Web Browser Smart Interaction Voice Recognition Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA Samsung SMART View...
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2. Product specifications Item UE55KS9000TXZF Connectivity Anynet+ (HDMI-CEC) Design Design Slim Edge Bezel Type Bezel-less Slim Type Premium Slim Front Color Silver Light Effect (Deco) Stand Type Y Stand Swivel (Left/Right) Additional Feature Instant On Quad-Core Processor Voice guide(UK,IE,FR,DE,IT,ES,NL,BE,L Accessibility U,SE,FI,NO,DK,PL,PT,AT,CH)/ Enlarge/ High contrast Digital Clean View...
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Film Mode Peak Illuminator Peak Illuminator Pro Dolby Digital Plus Audio DTS Codec Sound Output (RMS) Speaker Type 4.1CH (Down Firing+Front Firing) Woofer Wallmount Sound Mode Multiroom Link TV SoundConnect BT Headset Support Smart TV Samsung SMART TV Apps Games...
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Automated Content Recognition (ACR) Web Browser Smart Interaction Voice Recognition Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA Samsung SMART View Bluetooth Low Energy WiFi Direct IoT Service TV as Hub Support TV as Things Support IoT Client Application...
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2. Product specifications Item UE65KS9000TXZF Design Slim Type Premium Slim Front Color Silver Light Effect (Deco) Stand Type Y Stand Swivel (Left/Right) Additional Feature Instant On Quad-Core Processor Voice guide(UK,IE,FR,DE,IT,ES,NL,BE,L Accessibility U,SE,FI,NO,DK,PL,PT,AT,CH)/ Enlarge/ High contrast Digital Clean View One Connect (Jack) Auto Channel Search Auto Power Off BD Wise Plus...
The part code for some accessories may differ depending on your region. • The provided accessories may vary depending on the model. Product Code. No Product Code. No • Samsung Smart Control BN59-01242A • User Manual BN68-07861C • Batteries (AA x 2) •...
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2. Product specifications Image Product Code. No 55" : BN96-40102A • Cover Terminal 65" : BN96-40103A • Covering the ports with the Cover Terminal 2-10...
2. Product specifications 2-4. Viewing the Functions Smart Hub 2-4-1. 2016' Content, source, functon, channel list 2015'Y [Content, source, functon, channel list'on four sides] 2016'Y [Select any of the four from the bottom of the'screen] 2-11...
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2. Product specifications Selection method for the Contents 2015'Y [Select App & Contents] 2016'Y [Select Contents from the Launcher Screen] 2-12...
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2. Product specifications Auto Detection [2015'Y] [2016'Y - Automatically recognizes connected devices when connected] 2-13...
2. Product specifications 2-4-3. Smart Things Smart Things [Smart Things Sign in] [Smart Things first screen] NOTE • IoT Dongle required. [Dongle] 2-15...
Smart Hub services are paid services. To use a paid service, you must have an account with the service provider or a Samsung account. For more information, refer to "Using a Samsung account." • To use Smart Hub, the TV must be connected to the Internet.
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2. Product specifications GAMES Enjoy games provided with Smart Hub. You can install or run games. The installed games are stored in My Games. APPS Download and run various apps from Smart Hub. You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV.
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"Read Before Playing Photo, Video, or Music Files." • Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. • To connect the TV to a computer, refer to "Connecting a Computer."...
Pairing the TV to the Samsung Smart Control When you turn on the TV for the first time, the Samsung Smart Control pairs to the TV automatically. If the Samsung Smart Control does not pair to the TV pairs to the TV automatically. If the Samsung Smart Control does not pair...
2. Product specifications 2-4-6. Using Voice Interaction Access and run certain menu options and functions using voice commands. Running Voice Interaction Press and hold the button, say a command, and then release the button. The TV recognizes the voice command. •...
2. Product specifications 2-4-7. Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. • Resolution: 3840 x 2160p, 4096 x 2160p NOTE An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals.
2. Product specifications 2-4-8. Supported Formats Supported external subtitles Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass Powerdivx .psb SMPTE-TT Text .xml Supported internal subtitles ...
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2. Product specifications Supported music formats and codecs File extension Format Codec Note MPEG1 Audio *.mp3 MPEG Layer 3 *.m4a *.mpa MPEG4 *.aac *.flac Supports up to 2 channels FLAC FLAC Supports up to 2 channels *.ogg Vorbis Supports up to 10 Pro 5.1 channels. *.wma WMA lossless audio is not supported.
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2. Product specifications Other Restrictions • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. •...
3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the LED TV. This LED TV contains electrostatically sensitive devices. Use caution when handling these components. WARNING 3-1. Disassembly and Reassembly Disconnect the LED TV from the power source before disassembly.
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Screws 6003-001438 SCREW-TAPTYPE : M2 x L6, ZPC(BLK) ASSY COVER P-REAR BOTTOM Insert the Samsung Service tool at the indicated positions to release bottom corners of the ASSY COVER REAR. Gently lift up the ASSY COVER REAR from the bottom corners to release all mounting clips as...
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3. Disassembly and Reassemble Description & Screws Picture Description NETWORK Cable After removing the NETWORK Cable and remove the NETWORK. • NETWORK Cable Remove the Cables marked. Power Cable • Power Cable • ASSY BOARD P-FUNCTION Cable ASSY BOARD P-FUNCTION Cable •...
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3. Disassembly and Reassemble Description & Screws Picture Description Bottom chassis Guide Fixing Hole Removing DC VSS-PD BOARD(SMPS BOARD). • Gently lift up (Bottom Left corner) to release the lock (Locking • Use both hands to hold (Bottom chassis Guide Fixing Hole ) the board and slide to the right to release.
4. Troubleshooting 4. Troubleshooting 4-1. Previous Check Check list for initial operation Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram.
4. Troubleshooting 4-2. How to Check Fault Symptom 4-2-1. Power TV POWER STANDBY TV in Standby √ Standby LED Indicator If Not Lit: √ AC 120Vac Line If missing: √ 120Vac Source and Power Cord If OK: √ after first removing AC power cord. Resistance on SMPS Fuse If fusses are open replace SMPS.
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4. Troubleshooting FUNCTION/IR Control CN910 (FUNCTION/IR) IR 3.3Vdc to 2.5Vdc (Effective DC) A3.3V_PW AMP_SCL_I2C 3.3Vdc (effective DC) AMP_SDA_I2C 3.3 Vdc (effective DC) KEY_INPUT1 1.8dc to 0V with command KEY_INPUT2 0V (no operation change) LED_STB_OUT 1.7Vdc STBY A3.3V_PW 3.3V to Deco Lamp LED_CTRL to Deco Lamp 1Vdc (off) 0.5V (On) CN910 LED Status / Function Switch...
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4. Troubleshooting SMPS POWER Power TV On. √ . 2Vdc (when off) changes to 3.3Vdc (on) PS_ON May already be On if IoT USB is loaded or TV Smart Things Hub mode is active. if voltage error or no change. √...
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4. Troubleshooting BACKLIGHTS Activate Backlights Test Disconnect Lead Cable from Main Board to Power Supply. √ TV Screen for active backlight LEDs. If NO BACKLIGHTS √ Minus (Control) & Plus pins (Supply) on the Panel Connector voltages to the Panel. If no pin voltages replace SMPS.
4. Troubleshooting 4-2-2. Video ONE CONNECT MINI <ONE CONNECT MINI> <Disconnect Banner> <Connect Cable> If No Video Disconnect OCB Cable. √ "Disconnect Banner" Displayed. If Banner Appears. √ One Connect Box / Cable (defective). If No Banner continue.
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4. Troubleshooting MAIN / T-CON Board Main Board Section Start Up Logo Customer Picture Test 1 Mute - 147 - Mute Video Operation : Generated on Main Section. If OK: √ Source & Input Cables. √ Other inputs. √ One Connect Cable/Box.
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4. Troubleshooting T-CON Section Mute - 369 - Mute NOTE May not be available for Larger models over 70 inches. Video Operation : Generated at T-CON Section. If OK: √ Main / T-CON Board (defective). If Noisy: √ Main / T-CON Board.
4. Troubleshooting 4-2-3. Audio AUDIO Source • No TV Sound √ Menu → Audio → Speaker Settings set to TV Speaker • Noisy / Distorted TV Audio √ Customer Menu → Support → Sound Test • Sound Test FAILS : (Missing / Noisy Audio) √...
4. Troubleshooting 4-2-4. Network <TV> <Router> <Internet> TV to Router "Failure" Check Router Network Status Internet • in Customer Support Menu. Wired & Wireless MAC Address √ : Replace Main Board. No Wired MAC Address √ : Module cabling & voltages from Main Board. No Wireless MAC Address √...
Terms of Agreement are accepted. • Samsung Apps If it Fails: √ Reset Smart Hub. √ Samsung Apps load correctly. √ Reset" in Factory Mode. Perform " Apps √ Go to Smart Hub and complete Terms of Agreement and set up information.
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4. Troubleshooting For Netflix Operation/Connection Issues: • Check Certificate & Netflix ESN Status in Factory Mode. If Certificate and ESN exists, " CO", "NfO", change the 8.8.8.8 If Certificate is missing, " C/" replace the TV’s Main Board. NF/ do not replace the Main Board. If ESN number is missing: •...
0.5V p-p 4V p-p 4V p-p £ £ Go to Menu Support Contact Samsung Contact Samsung < - Wired MAC Address : xx:xx:xx:xx:xx:xx Missing or Error : Replace Main Board. - Wireless MAC Address : xx:xx:xx:xx:xx:xx - Bluetooth Address : xx:xx:xx:xx:xx:xx •...
4-3. Factory Mode Factory Remote Power TV ON. Select TV Source. → Factory. Info for return. MENU Samsung IR Remote (Limited Operation) TV Power Standby. Press as follows. • Remote Button : INFO MENU MUTE Power • (must set Option Bytes when replacing Main Board.) Option •...
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4. Troubleshooting Factory Reset • Ex. SAMPLE Model Factory Reset Type 65L1MU9XK Local Set EU_UK SW Model UKS9000 BOM Model 9000 TUNER Ch Table NONE Setting Option Bytes (only). Enter Factory Mode with Service Remote (Fast Track or Tips). Check Option Byte Table located on GSPN Select each item to change.
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4. Troubleshooting £ Info £ ER Count • : Watch Dog (Hardware related issue). WD Count • : Auto Reset (software (i.e. Apps) related. AR Count Status Screen. important Error Count • Verify each item listed. 4-18...
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4. Troubleshooting £ Control £ EDID Factory Mode connections. Remove ALL HDMI Factory Mode → Control → EDID. (→ Enter Key) Option EDID Control Sub Option Debug Hotel Option Shop Option ADC/WB Asia Option Advanced Sound Select EDID/OFF to ON. (→ Right Arrow Key) EDID ON/OFF Select EDID WRITE ALL.
4. Troubleshooting 4-4. Factory Mode Adjustments 4-4-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UE55KS9000TXZF 55" Inches FA01 Vendor BN95-02587C PANEL Code...
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4. Troubleshooting UE65KS9000TXZF 65" Inches AA01 Vendor BN95-02594D PANEL Code CY-XK065FLAV4V/H Spec. Vendor SOLUM BN44-00880A SMPS Code L65E8N_KSM Spec. BN91-17405F ASSY CHASSIS BN94-10844F ASSY PCB MAIN MAIN ASSY PCB MISC BN94-10924F (ONE CONNECT MINI) Byte Item Factory Reset Type 65L1MU9XK EU_FRANCE Local set...
4. Troubleshooting 4-4-2. Factory Data Option Factory Menu Name Data Range Factory Reset Type 55" 55A1MU9XK 65" 65A1MU9XK Local Set EU_FRANCE SW Model UKS9000 BOM Model 9000 TUNER Ch Table NONE MRT Option Control Factory Menu Name Data Range EDID EDID ON/OFF...
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4. Troubleshooting Factory Menu Name Data Range RF Remocon Support CDD mode … DPMS Support T-CON Device JazzFT RM Server Type Operating LMF LEAVE THRESHOLD LMF TRIM THRESHOLD LMF TERM THRESHOLD EOS Click BP PMS Reset FAnet Thread CI CPLD Version ACM_MC UNIQUE TRIPLET FS_FAV...
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4. Troubleshooting Factory Menu Name Data Range External Source Eco Solution Cloning Shop Option Exhibition Mode Peak Mode Metadata Shopmode Picture Reset Asia Option Unbalance AF Level adjust TX Power Level Mono Last Memory H Shaking SOUND High Devi *If the broadcast signal is not good, TV will complement the characteristics of the signal (most use when weak signal comes from the growing area countries)
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4. Troubleshooting Factory Menu Name Data Range Wall Filter Type SRS Tuning Parm SPDIF PCM Gain AudioDock BT Delay 3D_Glass BT delay Mic Scale India Sound Speaker Delay Normal NTV CU Delay NORMAL Lipsync Inx 0x4972 Lipsync Checksum Lipsync USB Test Ready 0x0000 Lipsync BT Checksum...
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4. Troubleshooting Factory Menu Name Data Range N Vx1 Value FRC Vx1 SSC ON/OFF FRC Vx1 SSC Period FRC Vx1 SSC Modulation FRC LVDS ON/OFF FRC LVDS SSC MFR FRC LVDS SSC MRR FRC DDR SSC ON/OFF FRC DDR SSC Period FRC DDR SSC Modulation ADV7619 Data strength ADV7619 Clock strength...
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4. Troubleshooting Factory Menu Name Data Range TEMP LAST 6000 DCC VERSION TCON Demura Bypass TCON FDisplay Panel Code 1 Panel Code 2 Panel Revision Panel Menu Week Panel S/N 1 Panel S/N 2 Panel S/N 3 Panel S/N 4 MPEG Margin H.264 Margin CAM Wait Time...
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4. Troubleshooting Factory Menu Name Data Range BT Throughput Failure Reproduce Module 21_9 L-DETECT STABLE TIME L-DETECT UNSTABLE TIME L-DETECT CAPTION THRESHOLD L-DETECT RAGION THRESHOLD L-DETECT B-LEVEL THRESHOLD L-DETECT USB SUPPORT DB Download MRT Option Dump Failure Picture Data Dump Failure VCONF Dump Failure...
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4. Troubleshooting Factory Menu Name Data Range 1250ms UNSTABLE BAN CNT HDMI ROBIN HDMI Callback HDMI CTS Thld HDMI CTS Cnt1 HDMI EQ HDMI Write Type HDMI Switch DVI SET TIME H Write HDMI Sync HDMI 3D DET HOT PLUG OFF HOLD TIME 600ms HDMI MUTE TIME 800ms...
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4. Troubleshooting Factory Menu Name Data Range FRC Pre Pattern FRC Post Pattern SOC TCON Pattern SOC TCON Pattern Level FRC OSD Pre Pattern FRC OSD Post Pattern FRC2 Pre Pattern FRC2 Post Pattern SOC TCON2 Pattern SOC TCON2 Pattern Level Upgrade T-CON DATA UPGRADE T-CON FW UPGRADE...
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4. Troubleshooting Factory Menu Name Data Range Audio Data USB Update Eco Data USB Update CI CPLD Upgrade SC ADK Upgrade Other Setting Delete S/N IPERF Stopped Expert CAL Data Backup … CAL Data Restore MICOM POWER OFF NTV CU FW VER ATV IF AGC SPEED Upgrade UHD OSD Test Main USB Path...
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4. Troubleshooting Factory Menu Name Data Range 1st_Y_GH 1st_Y_GL 1st_Cb_BH 1st_Cb_BL 1st_Cr_RH 1st_Cr_RL 2nd_R_L 2nd_G_L 2nd_B_L 2nd_R_H 2nd_G_H 2nd_B_H White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB-W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain G1_Gain B1_Gain R2_Gain G2_Gain B2_Gain...
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4. Troubleshooting Factory Menu Name Data Range B3_Gain R4_Gain G4_Gain B4_Gain R5_Gain G5_Gain B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain G7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain SPI White Balance SPI White Balance On/Off SPI R-Offset SPI G-Offset SPI B-Offset SPI R-Gain SPI G-Gain...
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4. Troubleshooting Factory Menu Name Data Range SPI W2 Boffset SPI MGA WB Data to SPI Advanced 4-34...
4. Troubleshooting 4-5. RS-232C • RS232C Control Port : COM#(Serial) Bit rate : 115200 Data Bit : 8 bit Parity : None Stop Bits : 1 Flow Control : None • Description of RS232C Pin# Name Full Name Pin# Name Full Name Pin# Name Full Name...
4. Troubleshooting 4-6. AV Control Tabe Control Item Cmd1 Cmd2 Cmd3 Value 0x00 0x00 0x00 0x00 General Power Power 0x01 0x02 0x01 0x00 0x00 Volume Direct (0~100) 0x01 0x00 0x02 0x00 Down 0x02 0x00 0x00 0x00 Mute 0x04 Direct 0x03 0x00 0x01 0x00...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Advanced Settings Color Space Custom Cyan 0x04 Color 0x05 Magenta Color Space Custom 0~100 0x13 0~100 Color Red Value Color Space Custom 0~100 0x14 0~100 Color Green Value Color Space Custom 0~100 0x15 0~100...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value 0x01 PICTURE Picture Option Film Mode Auto1 0x02 Auto2 Cinema 0x03 Smooth 0x06 0x00 Auto Motion Plus 0x01 Clear 0x02 Standard 0x03 Smooth 0x04 Custom 0x07 Blur Reduction value 0x08 Judder Reduction value 0x09 LED Clear Motion...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value 0x0e 0x0c 0x00 0x00 PICTURE 3D Mode 0x01 2D->3D 0x02 Side By Side 0x03 Top Bottom 0x04 Line By Line 0x05 Vertical Line 0x06 Checker BD Frame 0x07 Sequence 0x01 0x00 3D->2D 0x01 0x02 (-5~5)
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value 0x02 PICTURE Size Size3 0x03 Size4 0x04 0x00 Position Position1 0x01 Position2 0x02 Position3 0x03 Position4 0x05 0x00 Sound Select Main 0x01 0x12 0x00 0x00 0x00 Picture Off 0x0c 0x00 0x00 0x00 Sound Sound Mode Standard...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value 0x01 Sound Speaker Select Audio Out 0x08 0x00 0x00 Sound Select Main 0x01 0x09 0x00 0x00 Sound Reset Sound Reset 0x0a 0x00 0x00 3D Audio 0x01 0x02 Medium 0x03 High 0x0b 0x00 0x00 Auto Stereo Manual...
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4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Source (TV/AV/…/HDMI/…) 0xf0 0x04 0x00 0x00 Status 0xf0 0x05 0x00 0x00 Picture Size 0xf0 0x06 0x00 0x00 3D (On/Off) 0xf0 0x07 0x00 0x00 Picture Mode 0xf0 0x08 0x00 0x00 Sound Mode * Refer for Table Value 96 (0x60) 97 (0x61)
Updating from the Internet requires an active Internet connection. • To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.