Samsung UE40KU6100W Service Manual
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Samsung UE40KU6100W Service Manual

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SERVICE
UHD TV
UE**KU6100W
UHD TV
Chassis : UKU6300G
Model
: UE40KU6100W
UE49KU6100W
UE55KU6100W
UE65KU6100W
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Contents

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Summary of Contents for Samsung UE40KU6100W

  • Page 1 UHD TV Chassis : UKU6300G Model : UE40KU6100W UE49KU6100W UE55KU6100W UE65KU6100W SERVICE Manual UHD TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram UE**KU6100W...

  • Page 2: Table Of Contents

    Contents 1. Precautions ........................1-1 1-1. Safety Precautions ......................1-1 1-1-1. Warnings ........................1-1 1-1-2. Servicing the LED TV ....................1-1 1-1-3. Fire and Shock Hazard .....................1-1 1-1-4. Product Safety Notices .....................1-2 1-2. Servicing Precautions ......................1-3 1-2-1. General Servicing Precautions .................1-3 1-3. Static Electricity Precautions ....................1-4 1-4.
  • Page 3 4-2. Factory Mode Adjustments ....................4-14 4-2-1. Entering Factory Mode ...................4-14 4-2-2. Detail Factory Option ....................4-16 4-3-3. Factory Data ......................4-20 4-3. AV Control Tabe .........................4-33 4-4. Updating the TV’s Software ....................4-41 5. Wiring Diagram ......................5-1 5-1. Layout ..........................5-1 5-2. Wiring Diagram ........................5-2 5-3.
  • Page 4 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2016 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...
  • Page 5 3. Disassembly and Reassemble 3. Disassembly and Reassembly 3-1. Disassembly and Reassembly 3-1-1. 40KU6179 Disconnect the LED TV from the power source before disassembly. Follow these directions carefully; never use metal instruments to pry apart the cabinet. Recommend Torque : 22.0 ~ 26.5lbf CAUTION •...
  • Page 6 3. Disassembly and Reassemble Description Picture Description Remove the screws for the Rear Cover. Then carefully remove it. Screws 6001-002755 (M3,L6) x 14 EA - C/R+PANEL: 13EA - C/R+MAIN: 1EA TORQUE : 22.0 ~ 26.5lbf Remove the Speakers and Speaker Cable. Also Remove the BT/Wifi module, Function module and Cable of each module.
  • Page 7 3. Disassembly and Reassemble Description Picture Description Remove 5 Screws on SMPS Board, and then remove the board. (Power Cables were already removed.) Screws 6001-003016 5EA TORQUE : 22.0 ~ 26.5lbf Removing Main board. Lift out of locks (top right corners) to release •...
  • Page 8 3. Disassembly and Reassemble Description Picture Description * Panel - Rear Side Always remember to disconnect the Power Cord before assembling or disassembling the LED TV. Always take precautions and follow the steps properly. Remember to take a picture before disassembling if possible.
  • Page 9 3. Disassembly and Reassemble 3-1-2. 49KU6179 Disconnect the LED TV from the power source before disassembly. Follow these directions carefully; never use metal instruments to pry apart the cabinet. Recommend Torque : 22.0 ~ 26.5lbf CAUTION • A strength of Torque can be changed depending on the situation. Description Picture Description Carefully place the TV on the Curved...
  • Page 10 3. Disassembly and Reassemble Description Picture Description Insert the Samsung Service Jig at the Example indicated positions (Holes) to release bottom corners of the rear cover. BN81-12884A (SVC-JIG) After pushing on coloured points of the rear cover (in weight less than 10kg) and...
  • Page 11 3. Disassembly and Reassemble Description Picture Description Remove the Speakers and Speaker Cable. Also Remove the BT/Wifi module, Function module and Cable of each module. Speaker BT/Wifi module Function module Harness Cable Harness Cable emove the Harness Cable (Main B'd (Main B'd Power) (BLU Power) Power), (BLU Power) and the FFC Cable (Main-Source B'd).
  • Page 12 3. Disassembly and Reassemble Description Picture Description Remove 5 Screws on SMPS Board, and then remove the board. (Power Cables were already removed.) Screws 6001-003016 5EA TORQUE : 22.0 ~ 26.5lbf Removing Main board. Lift out of locks (top right corners) to release •...
  • Page 13 3. Disassembly and Reassemble Description Picture Description * Panel - Rear Side...
  • Page 14 3. Disassembly and Reassemble 3-1-3. 55KU6179 Disconnect the LED TV from the power source before disassembly. Follow these directions carefully; never use metal instruments to pry apart the cabinet. Recommend Torque : 22.0 ~ 26.5lbf CAUTION • A strength of Torque can be changed depending on the situation. Description Picture Description Carefully place the TV on the Curved...
  • Page 15 3. Disassembly and Reassemble Description Picture Description Remove the Filament tape shown on the image. CAUTION When assembling the TV, the filament tape must be applied on the same location. Please remember where the tape was first applied. Filament tape Remove the Speakers and Speaker Cable. Also Remove the BT/Wifi module, Function module and Cable of each module. Speaker BT/Wifi module Function module...
  • Page 16 3. Disassembly and Reassemble Description Picture Description Harness Cable emove the Harness Cable (Main B'd Harness Cable (BLU Power) (Main B'd Power) Power), (BLU Power) and the FFC Cable (Main-Source B'd). FFC Cable (Main-Source B'd) Remove 5 Screws on SMPS Board, and then remove the board.
  • Page 17 3. Disassembly and Reassemble Description Picture Description Removing Main board. Lift out of locks (top right corners) to release • Gently lift the top right corner of the board out to release the lock. • Use both hands to hold the board and slide to the left to release it.
  • Page 18 3. Disassembly and Reassemble 3-1-4. 65KU6179 Disconnect the LED TV from the power source before disassembly. Follow these directions carefully; never use metal instruments to pry apart the cabinet. Recommend Torque : 22.0 ~ 26.5lbf CAUTION • A strength of Torque can be changed depending on the situation. Description Picture Description Carefully place the TV on the Curved...
  • Page 19 3. Disassembly and Reassemble Description Picture Description Remove the Filament tape shown on the image. CAUTION When assembling the TV, the filament tape must be applied on the same location. Please remember where the tape was first applied. Filament tape Filament tape Remove 4 Screws on the Bracket (Stand Link), and then remove it.
  • Page 20 3. Disassembly and Reassemble Description Picture Description Harness Cable emove the Harness Cable (Main B'd Harness Cable (BLU Power) Power), (BLU Power) and the FFC Cable (Main B'd Power) (Main-Source B'd). FFC Cable (Main-Source B'd) Remove 5 Screws on SMPS Board, and then remove the board.
  • Page 21 3. Disassembly and Reassemble Description Picture Description Removing Main board. Lift out of locks (top right corners) to release • Gently lift the top right corner of the board out to release the lock. • Use both hands to hold the board and slide to the left to release it.
  • Page 22 ANNEX. Exploded View & Part List ANNEX. Exploded View & Part List [UE40KU6100WXXH FA01] 1-1. Exploded View 1-1-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN95-02921A PRODUCT LCD-SDC; CY-WK040HGLV1V,KU6300,B BN96-35009A ASSY SPEAKER P-FRONT; TV-SPK,JU6700,6ohm, BN44-00806A DC VSS-PD BOARD; L40S6_FDY,AC/DC,139W,100 BN94-10769G ASSY PCB MAIN;...
  • Page 23 ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UE40KU6100WXXH (FA01) S001A BN90-06542K ASSY STAND;LED_J6K SB04A BN96-35224A ASSY STAND P-BOTTOM;J5500 40",PC+ABS+GF2 0203-001499 TAPE-OPP;OPP,T0.04,W15,L50M,CLEAR,ROLL SCREW...
  • Page 24 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 0103-005041 RESIN PC ABS;FR3200TV,901408,BK0008,1.2m 1805 BN68-03518R LABEL-WARNING;55KU6000,PET,T0.125,W66.5, BN68-07838A INLAY-TERMINAL SIDE;55KU6000,PET,T0.125, BN90-08339A ASSY W/I;UKU6300G BN81-08159Z A/S PART SET-ELEC W/I;LED TV ELEC spec-C BN81-11259U A/S PART SET-MECH W/I;UKU6300G,U40KG* M0017 BN91-17245G...
  • Page 25 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 1103-001564 IC-EEPROM;S-24C512CI-J800,512Kbit,64Kx8, IC-DDR4 SDRAM;K4F8E304HB-MGCH,LPDDR4- ...4 1105-002704 ...4 1201-000166 IC-OP AMP;LM358,SOP,ST,8P,150MIL,DUAL,10 ...4 1201-003690 IC-AUDIO AMP;TAS5747PHPR,QFP,48P,DUAL,PL ...4 1203-004364 IC-VOL. DETECTOR;RT9818C-42PV,SOT-23,3P, ...4 1203-008102 IC-POSI.FIXED REG.;S-13A1D12-E800,HSOP,8 ...4 1203-008104 IC-POSI.FIXED REG.;S-13A1D18-E800,HSOP,8...
  • Page 26 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-007136 R-CHIP;4.7Kohm,1%,1/16W,TP,1005 ...4 2007-007137 R-CHIP;1.2Kohm,1%,1/16W,TP,1005 ...4 2007-007138 R-CHIP;27Kohm,1%,1/16W,TP,1005 ...4 2007-007139 R-CHIP;47Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007142 R-CHIP;10Kohm,1%,1/16W,TP,1005 ...4 2007-007231 R-CHIP;110Kohm,1%,1/10W,TP,1608 ...4 2007-007306 R-CHIP;100ohm,1%,1/16W,TP,1005 ...4 2007-007309 R-CHIP;12Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007310...
  • Page 27 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AD480 2203-000812 C-CER,CHIP;0.033nF,5%,50V,C0G,TP,1005 ...4 AD480 2203-000940 C-CER,CHIP;0.47nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-002285 C-CER,CHIP;10nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-002398 C-CER,CHIP;22nF,10%,50V,X7R,TP,1608 ...4 AD480 2203-005054 C-CER,CHIP;0.0047nF,0.25pF,50V,NP0,TP,10 ...4 AD480 2203-005083 C-CER,CHIP;220nF,10%,50V,X7R,TP,1608,0.8 ...4 AD480...
  • Page 28 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 3707-001103 CONNECTOR-OPTICAL;ANGLE,SPDIF,2.5PI ...4 3708-003241 CONNECTOR-FPC/FFC/PIC;96P,0.5mm,SMD-A,AU ...4 3710-003908 CONNECTOR-SOCKET;64P,2R,0.5mm,SMD-S,AU,B ...4 EH01 3711-007803 HEADER-BOARD TO CABLE;BOX,12P,1R,1.25mm, ...4 EH01 3711-008131 HEADER-BOARD TO CABLE;BOX,4P,1R,2.5mm,AN ...4 EH01 3711-008859 HEADER-BOARD TO CABLE;BOX,12P,2R,2mm,ANG ...4...
  • Page 29 CBF-POWER CORD;DT,EU,Angle,2P(C7),250V,2 4301-000121 BATTERY-MN;1.5V,R03,10.5x44.5m,7.5g,AAA 6902-001965 BAG PE;LDPE,BIOBASED,T0.05,W200,L300,TRP EC03 BN39-02189A GENDER CABLE;DC to RCA Cable,3P,L100,UL2 EC03 BN39-02190A GENDER CABLE;DC to RCA Cable,2P,L100,UL2 BN59-01247A REMOCON-TV;2016 TV,Samsung,44KEY,3V,KU60 T0527 BN68-00513A LABEL-E PASS;ALL MODEL,WW,YUPO,W50,L15,W EH03A BN96-36071D ASSY HOLDER P-RING;LED JU6700,JU650,W/W, ...4 6902-002497 BAG ZIPPER;LDPE,T0.05,W100,L250,TRP,RECY ...4 AH365 BN61-11938A HOLDER-WALL RING;Y15 JU6510,ABS,MOLD,BK0...
  • Page 30 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN68-05722A LABEL-E PASS;POLYPROPYLENE,NON-COATING BN90-08263A ASSY MISC-BLU;Y16,LCM BN61-12158A DIFFUSER PLATE;15Y_J6.3K 40INCH_DIFFUSER BN61-13702A FRAME-MIDDLE TOP;40KU6300,TPV,HB,BK0008, BN61-13707A FRAME-MIDDLE LEFT RIGHT;40KU6300,TPV,HB, BN61-13712A FRAME-MIDDLE BOTTOM;40KU6300,TPV,HB,BK00 BN61-14014A OPTICAL SHEET-REFLECTOR;CY-WK040HGLV1V,P BN63-14903A OPTICAL SHEET-COMPLEX;15Y_JU6.7K_40inch_ BN63-14909A...
  • Page 31 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN63-14373K SHEET-PROTECTION COVER;LED_JU7000,PO,T0. AC155 BN64-03026L CHASSIS-FRONT;40KU6300,PC+ABS+MF15%,V-1, BN96-39247A ASSY OPEN CELL;LSF400FN06-L,16:9,0.4T BN81-12946A A/S-ADHESIVE ACF;ADHESIVE ACF,0201-00232 BN81-12952A A/S-ADHESIVE SIL;ADHESIVE SIL,0201-00237 BN81-12953A A/S-IC DRIVER SOURCE;IC DRIVER SOURCE,LJ BN81-13042A A/S-POLARIZER CF;POLARIZER CF,LJ01-10786 BN81-13043A...
  • Page 32 ANNEX. Exploded View & Part List ANNEX. Exploded View & Part List [UE55KU6100WXXH AA01] 1-1. Exploded View 1-1-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN96-40434D ASSY COVER P-REAR; 55KU6300,PC+ABS+GF15 BN96-35008A ASSY SPEAKER P-FRONT; TV-SPK,JU6700,6ohm, BN44-00807A DC VSS-PD BOARD; L55S6_FHS,AC/DC,203W,100 BN94-10827E ASSY PCB MAIN;...
  • Page 33 ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UE55KU6100WXXH (AA01) R001A BN90-08282C ASSY COVER REAR;LEDTV 6K SCREW 6001-003074 SCREW-MACHINE;BH,+,M3,L6,ZPC(BLK),SWRCH1 R001A BN96-40434D...
  • Page 34 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 BN63-13263A COVER-STAND DECORATION;J5100/5500 48",PC ..5 0103-005041 RESIN PC ABS;FR3200TV,901408,BK0008,1.2m ..5 BN63-07556C SHEET-PROTECTION COVER;TOC,PO,T0.068,W50 ...4 BN68-03920A LABEL BOX;ALL,ART PAPER,W100,L75,W/W,100 T0382 BP61-00495C TAPE SINGLE FACE;ACRYL,PJT,ACRYL FOAM,T0 BN90-08338A ASSY W/I;UKU6300G BN81-08159Z...
  • Page 35 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 0505-003224 FET-SILICON;AO6405,P,30V,-5A,0.052ohm,2W ...4 0505-003391 FET-SILICON;AOD2922,N,100V,8A,140Mohm,18 ...4 0505-003397 FET-SILICON;2N7002K,N,60V,0.38A,1.19ohm, ...4 0505-003507 FET-SILICON;AO3424,N,30V,3.8A,1.4W,SOT-2 ...4 0801-003603 IC-CMOS LOGIC;MC74LCX244MN2TWG,Octal buf ...4 1001-001998 IC-ANALOG MULTIPLEX;NX3DV221GM,USB switc ...4 1003-002786 IC-LEVEL DRIVER;AUO-S302.19,TQFN,32P,4mm ...4...
  • Page 36 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-000265 R-CHIP;1.8Kohm,1%,1/10W,TP,1608 ...4 2007-000308 R-CHIP;10ohm,5%,1/8W,TP,2012 ...4 2007-000309 R-CHIP;10ohm,5%,1/10W,TP,1608 ...4 2007-000516 R-CHIP;2.7Kohm,1%,1/10W,TP,1608 ...4 2007-000683 R-CHIP;3.3Kohm,1%,1/10W,TP,1608 ...4 2007-000701 R-CHIP;3.6Kohm,1%,1/10W,TP,1608 ...4 2007-000736 R-CHIP;30Kohm,1%,1/10W,TP,1608 ...4 2007-000779 R-CHIP;33ohm,1%,1/10W,TP,1608 ...4 2007-000816...
  • Page 37 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-008269 R-CHIP;51Kohm,1%,1/16W,TP,1005 ...4 2007-008298 R-CHIP;49.9ohm,1%,1/16W,TP,1005 ...4 2007-008391 R-CHIP;6.34Kohm,1%,1/16W,TP,1005 ...4 2007-008596 R-CHIP;0.1ohm,1%,1/4W,TP,3216 ...4 2007-008779 R-CHIP;0ohm,1%,1/16W,TP,1005 ...4 2007-009117 R-CHIP;49.9Kohm,1%,1/16W,TP,1005 ...4 2007-009322 R-CHIP;1.3Kohm,1%,1/16W,TP,1005 ...4 2007-009777 R-CHIP;4.99Kohm,1%,1/16W,TP,1005 ...4 2011-001261...
  • Page 38 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AD480 2203-007544 C-CER,CHIP;100nF,10%,50V,X7R,TP,1005,T0..4 AD480 2203-008315 C-CER,CHIP;22000nF,20%,25V,X5R,TP,2012,T ...4 2402-001268 C-AL,SMD;100uF,20%,25V,WT,TP,8x6.3mm ...4 2409-001240 C-ORGANIC,SMD;33uF,20%,25V,LR,TP,7343(1..4 2409-001338 C-POLYMER ,CHIP;47uF,20%,6.3V,TP,3.2x1.6 ...4 2703-000213 INDUCTOR-SMD;470nH,10%,1.35Ohm,35mA,15,M ...4 2703-001938 INDUCTOR-SMD;56nH,5%,1005,1.5Ohm,200mA,1 ...4 2703-003149...
  • Page 39 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN97-11342A ASSY MICOM;TCON DATA,KU6k,55-AUO-Curved, ...4 BN46-00539A S/W MICOM;K55L6U0C,AUO,55L6AU*RK,Curved BN91-17378C ASSY SHIELD;LED TV 6K SCREW-MACHINE;PWH,+,M3,L5,ZPC(WHT),SWR SCREW 6001-003081 BN02-00102B TAPE-SINGLE FACE;FILAMENT,#8917,T0.15,W2 LEAD CONNECTOR- BN39-02025D POWER;UN55JU6700AFXZA,UL2 BN39-02030C LEAD CONNECTOR-BLU;BLU,UL21016,16P,150mm EC13...
  • Page 40 SA/SNA Remark 4301-000121 BATTERY-MN;1.5V,R03,10.5x44.5m,7.5g,AAA 6902-001965 BAG PE;LDPE,BIOBASED,T0.05,W200,L300,TRP EC03 BN39-02189A GENDER CABLE;DC to RCA Cable,3P,L100,UL2 EC03 BN39-02190A GENDER CABLE;DC to RCA Cable,2P,L100,UL2 BN59-01247A REMOCON-TV;2016 TV,Samsung,44KEY,3V,KU60 EH03A BN96-36071D ASSY HOLDER P-RING;LED JU6700,JU650,W/W, ...4 6902-002497 BAG ZIPPER;LDPE,T0.05,W100,L250,TRP,RECY ...4 AH365 BN61-11938A HOLDER-WALL RING;Y15 JU6510,ABS,MOLD,BK0 ..5 0103-004609 RESIN ABS;HF-0680U,K21294,BK0007,HB,High...
  • Page 41 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 BN61-11773A FRAME-CHASSIS REAR BOTTOM;Y15 7.5K SDC 5 ..5 0103-010237 RESIN PC;LS-3104G/W95265,White,WT0044,V- ...4 BN62-00690B INSULATOR-SMPS;JU7500,PC,BLACK,L340,W255 ...4 BN63-14962A GASKET-EMI;GASKET,FABRIC,T8,W15,L5,BLACK ...4 BN63-14966A GASKET-EMI;GASKET,FABRIC,T8,W20,L15,BLAC ...4 BN63-14967A GASKET-EMI;GASKET,FABRIC,T8,W23,L25,BLAC ...4 CC04...
  • Page 42 ANNEX. Exploded View & Part List ANNEX. Exploded View & Part List [UE65KU6100WXXH AA01] 1-1. Exploded View 1-1-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN95-02926A PRODUCT LCD-AUO; CY-WK065HGAV1V,KU6300, BN96-35008B ASSY SPEAKER P-FRONT; TV-SPK,JU6700,6ohm, BN44-00808D DC VSS-PD BOARD; L65S6N_FSM W,AC/DC,262W, BN94-10828D ASSY PCB MAIN;...
  • Page 43 ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UE65KU6100WXXH (AA01) S001A BN90-07960C ASSY STAND;UJ6K SB04A BN96-37971A ASSY STAND P-BOTTOM;Y15 J6200 60",PC+ABS SCREW 6003-001001 SCREW-TAPTYPE;FH,+,-,B,M3,L8,ZPC(BLK),SW...
  • Page 44 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark R001A BN96-40430D ASSY COVER P-REAR;65KU6300,PC+ABS+GF15%, COVER-REAR;65KU6300,PC+ABS+GF15%,MOLD R001 BN63-13773V BN68-03518R LABEL-WARNING;55KU6000,PET,T0.125,W66.5, BN68-07838A INLAY-TERMINAL SIDE;55KU6000,PET,T0.125, BN90-08341A ASSY W/I;UKU6300G BN81-08159Z A/S PART SET-ELEC W/I;LED TV ELEC spec-C BN81-11259Y A/S PART SET-MECH W/I;UKU6300G,U65KG* M0017...
  • Page 45 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 0505-003391 FET-SILICON;AOD2922,N,100V,8A,140Mohm,18 ...4 0505-003397 FET-SILICON;2N7002K,N,60V,0.38A,1.19ohm, ...4 0505-003507 FET-SILICON;AO3424,N,30V,3.8A,1.4W,SOT-2 ...4 0801-003603 IC-CMOS LOGIC;MC74LCX244MN2TWG,Octal buf ...4 1001-001998 IC-ANALOG MULTIPLEX;NX3DV221GM,USB switc ...4 1003-002786 IC-LEVEL DRIVER;AUO-S302.19,TQFN,32P,4mm ...4 1103-001564 IC-EEPROM;S-24C512CI-J800,512Kbit,64Kx8,...
  • Page 46 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-000308 R-CHIP;10ohm,5%,1/8W,TP,2012 ...4 2007-000309 R-CHIP;10ohm,5%,1/10W,TP,1608 ...4 2007-000516 R-CHIP;2.7Kohm,1%,1/10W,TP,1608 ...4 2007-000683 R-CHIP;3.3Kohm,1%,1/10W,TP,1608 ...4 2007-000701 R-CHIP;3.6Kohm,1%,1/10W,TP,1608 ...4 2007-000736 R-CHIP;30Kohm,1%,1/10W,TP,1608 ...4 2007-000779 R-CHIP;33ohm,1%,1/10W,TP,1608 ...4 2007-000816 R-CHIP;390Kohm,1%,1/10W,TP,1608 ...4 2007-000881...
  • Page 47 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-008298 R-CHIP;49.9ohm,1%,1/16W,TP,1005 ...4 2007-008391 R-CHIP;6.34Kohm,1%,1/16W,TP,1005 ...4 2007-008596 R-CHIP;0.1ohm,1%,1/4W,TP,3216 ...4 2007-008779 R-CHIP;0ohm,1%,1/16W,TP,1005 ...4 2007-009117 R-CHIP;49.9Kohm,1%,1/16W,TP,1005 ...4 2007-009322 R-CHIP;1.3Kohm,1%,1/16W,TP,1005 ...4 2007-009777 R-CHIP;4.99Kohm,1%,1/16W,TP,1005 ...4 2011-001261 R-NETWORK;33ohm,5%,1/16W,L,CHIP,8P,TP,2.
  • Page 48 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AD480 2203-008315 C-CER,CHIP;22000nF,20%,25V,X5R,TP,2012,T ...4 2402-001268 C-AL,SMD;100uF,20%,25V,WT,TP,8x6.3mm ...4 2409-001240 C-ORGANIC,SMD;33uF,20%,25V,LR,TP,7343(1..4 2409-001338 C-POLYMER ,CHIP;47uF,20%,6.3V,TP,3.2x1.6 ...4 2703-000213 INDUCTOR-SMD;470nH,10%,1.35Ohm,35mA,15,M ...4 2703-001938 INDUCTOR-SMD;56nH,5%,1005,1.5Ohm,200mA,1 ...4 2703-003149 INDUCTOR-SMD;2.2uH,20%,0.055Ohm,3000mA,W ...4 2703-003747 INDUCTOR-SMD;22uH,20%,6060,0.135ohm,1300...
  • Page 49 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 BN46-00540A S/W MICOM;K65L6U0C,AUO,65L6AU*RK,Curved BN91-17379G ASSY SHIELD;LED TV 6K SCREW-MACHINE;PWH,+,M3,L5,ZPC(WHT),SWR SCREW 6001-003081 BN02-00102B TAPE-FILAMENT;FILAMENT,#8917,T0.15,W25,L BN39-02025G LEAD CONNECTOR-POWER;UN65KU6000,Flat Con BN39-02030C LEAD CONNECTOR-BLU;BLU,UL21016,16P,150mm BN39-02218C LEAD CONNECTOR-SUB ASSY;65KU6000,UL21016 BN39-02220D LEAD CONNECTOR-SUB ASSY;65KU6300,UL21016 BN44-00808D...
  • Page 50 CBF-POWER CORD;DT,EU,Angle,2P(C7),250V,2 4301-000121 BATTERY-MN;1.5V,R03,10.5x44.5m,7.5g,AAA 6902-001965 BAG PE;LDPE,BIOBASED,T0.05,W200,L300,TRP EC03 BN39-02189A GENDER CABLE;DC to RCA Cable,3P,L100,UL2 EC03 BN39-02190A GENDER CABLE;DC to RCA Cable,2P,L100,UL2 BN59-01247A REMOCON-TV;2016 TV,Samsung,44KEY,3V,KU60 EH03A BN96-36071D ASSY HOLDER P-RING;LED JU6700,JU650,W/W, ...4 6902-002497 BAG ZIPPER;LDPE,T0.05,W100,L250,TRP,RECY ...4 AH365 BN61-11938A HOLDER-WALL RING;Y15 JU6510,ABS,MOLD,BK0 ..5 0103-004609 RESIN ABS;HF-0680U,K21294,BK0007,HB,High...
  • Page 51 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 BN61-11793A HOLDER-SOURCE PCB;Y15 7.5K 65" AUO,ABS,M ..5 0103-004618 RESIN ABS;HF-0680U,W91902,WT0034,1.5mm H HOLDER-SOURCE ...4 BN61-14348A PCB;65KU6300,ABS,MOLD,GY00 ...4 BN62-00690C INSULATOR-SMPS;JU7500,PC,BLACK,L405,W255 ...4 BN63-14962A GASKET-EMI;GASKET,FABRIC,T8,W15,L5,BLACK ...4 BN63-15006A GASKET-ESD;GASKET,FABRIC,T7,W15,L15,BLAC ...4...
  • Page 52 ANNEX. Exploded View & Part List ANNEX. Exploded View & Part List [UE49KU6100WXXH FA01] 1-1. Exploded View 1-1-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN95-02922A PRODUCT LCD-SDC; CY-WK049HGLV1V,KU6300,B BN96-35009B ASSY SPEAKER P-FRONT; TV-SPK,JU6700,6ohm, BN44-00807A DC VSS-PD BOARD; L55S6_FHS,AC/DC,203W,100 BN94-10826K ASSY PCB MAIN;...
  • Page 53 ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UE49KU6100WXXH (FA01) S001A BN90-07341A ASSY STAND;UJ8X SG01A BN96-36255G ASSY GUIDE P-STAND;JU6670,V STAND,HIPS,B SG03 BN61-11965A GUIDE-STAND;JU6740,PC+GF20%,MOLD,V-2,BK0...
  • Page 54 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark COVER-REAR;49KU6300,PC+ABS+ED20%,MOLD R001 BN63-15552D ...4 0103-010818 RESIN PC ABS;CM20G/BK00749,BLACK,BK0007, 2900 BN64-03529J INLAY-TERMINAL SIDE;55KU6500,PET,T0.125, BN68-03518H LABEL-STICKER CI SLOT;WW,ALL,PET,T0.1,W1 BN68-05603A LABEL-E PASS;ART PAPER 90G,W/W BN68-07835C LABEL-STICKER LICENSE;40K5500,PET,T0.125 BN90-08340A ASSY W/I;UKU6300G BN81-08159Z...
  • Page 55 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 0505-003507 FET-SILICON;AO3424,N,30V,3.8A,1.4W,SOT-2 ...4 0801-003603 IC-CMOS LOGIC;MC74LCX244MN2TWG,Octal buf ...4 1001-001998 IC-ANALOG MULTIPLEX;NX3DV221GM,USB switc ...4 1103-001564 IC-EEPROM;S-24C512CI-J800,512Kbit,64Kx8, IC-DDR4 SDRAM;K4F8E304HB-MGCH,LPDDR4- ...4 1105-002704 ...4 1201-000166 IC-OP AMP;LM358,SOP,ST,8P,150MIL,DUAL,10 ...4 1201-003690 IC-AUDIO AMP;TAS5747PHPR,QFP,48P,DUAL,PL...
  • Page 56 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-007107 R-CHIP;100Kohm,1%,1/16W,TP,1005 ...4 2007-007131 R-CHIP;13Kohm,1%,1/16W,TP,1005 ...4 2007-007132 R-CHIP;15Kohm,1%,1/16W,TP,1005 ...4 2007-007136 R-CHIP;4.7Kohm,1%,1/16W,TP,1005 ...4 2007-007137 R-CHIP;1.2Kohm,1%,1/16W,TP,1005 ...4 2007-007138 R-CHIP;27Kohm,1%,1/16W,TP,1005 ...4 2007-007139 R-CHIP;47Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007142 R-CHIP;10Kohm,1%,1/16W,TP,1005 ...4 2007-007231...
  • Page 57 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AD480 2203-000438 C-CER,CHIP;1nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-000489 C-CER,CHIP;2.2nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-000585 C-CER,CHIP;0.22nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-000812 C-CER,CHIP;0.033nF,5%,50V,C0G,TP,1005 ...4 AD480 2203-000940 C-CER,CHIP;0.47nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-002285 C-CER,CHIP;10nF,10%,50V,X7R,TP,1005 ...4 AD480...
  • Page 58 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 3601-001374 FUSE-SURFACE MOUNT;32V,5A,FAST-ACTING,PL ...4 3601-001376 FUSE-SURFACE MOUNT;32V,3A,FAST-ACTING,Hi ...4 3701-001967 CONNECTOR-HDMI;19P,A,FEMALE,AU,0.5mm,BLK ...4 3707-001103 CONNECTOR-OPTICAL;ANGLE,SPDIF,2.5PI ...4 3708-003241 CONNECTOR-FPC/FFC/PIC;96P,0.5mm,SMD-A,AU ...4 3710-003908 CONNECTOR-SOCKET;64P,2R,0.5mm,SMD-S,AU,B ...4 EH01 3711-007803 HEADER-BOARD TO CABLE;BOX,12P,1R,1.25mm, ...4 EH01...
  • Page 59 CBF-POWER CORD;DT,EU,Angle,2P(C7),250V,2 4301-000121 BATTERY-MN;1.5V,R03,10.5x44.5m,7.5g,AAA 6902-001965 BAG PE;LDPE,BIOBASED,T0.05,W200,L300,TRP EC03 BN39-02189A GENDER CABLE;DC to RCA Cable,3P,L100,UL2 EC03 BN39-02190A GENDER CABLE;DC to RCA Cable,2P,L100,UL2 BN59-01247A REMOCON-TV;2016 TV,Samsung,44KEY,3V,KU60 EH03A BN96-36071D ASSY HOLDER P-RING;LED JU6700,JU650,W/W, ...4 6902-002497 BAG ZIPPER;LDPE,T0.05,W100,L250,TRP,RECY ...4 AH365 BN61-11938A HOLDER-WALL RING;Y15 JU6510,ABS,MOLD,BK0 ..5 0103-004609 RESIN ABS;HF-0680U,K21294,BK0007,HB,High...
  • Page 60 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN68-07991T LEAFLET-QUICK SETUP GUIDE;KU6300,EU,W/P, BN95-02922A PRODUCT LCD-SDC;CY-WK049HGLV1V,KU6300,Ba SCREW 6001-003075 SCREW-MACHINE;BH,+,M3,L4,ZPC(WHT),SWRCH1 SCREW 6001-003079 SCREW-MACHINE;CH,+,M3,L6,ZPC(BLK),SWRCH1 AS080 BN63-07229A SHEET-PROTECTION COVER;rose70",PET,T0.05 BN68-05722A LABEL-E PASS;POLYPROPYLENE,NON-COATING BN74-00053E TAPE-SINGLE FACE;PAPER,3M2307,T0.14,W20, BN90-08328P ASSY MISC-BLU;2016_LCM_BLU BN61-13703A...
  • Page 61 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN81-13052A A/S-SOURCE PCB LEFT;SOURCE PCB LEFT,LJ94 BN81-13053A A/S-SOURCE PCB RIGHT;SOURCE PCB RIGHT,LJ BN96-40642A ASSY COVER P-SOURCE PCB;49KU6300,EGI-SEC BN63-15569A COVER-SOURCE PCB;49KU6300,EGI-SECC,T0.6, INSULATOR-SOURCE PCB COVER BN63-15963A RIGHT;49KU630 BN63-15963B...

  • Page 62: Precautions

    1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.

  • Page 63: Product Safety Notices

    1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.

  • Page 64: Servicing Precautions

    1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.

  • Page 65: Static Electricity Precautions

    1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.

  • Page 66: Installation Precautions

    1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.

  • Page 67: Product Specifications

    2. Product specifications 2. Product Specifications 2-1. Product information Model UE**KU6100W Front View * W : Width H : High D : Depth Detail View Front Color Front Color : Black / Stand Type : V-Shape (Silver SMT) Body 918.5 x 536.4 x 104.2 mm 40"...

  • Page 68: Detail Specification

    2. Product specifications 2-2. Detail Specification Item UE40KU6100WXXH General Information Product Series Country HUNGARY Platform(TV) SoC | Jazz-L Display Screen Size 40" Screen Size (cm) 101 cm Resolution 3,840 × 2,160 Quantum Dot Display Ultra Black Screen Curvature 3000R 10 bit Support Video Picture Engine UHD Up-Scaling...
  • Page 69 2. Product specifications Item UE40KU6100WXXH Smart TV Samsung SMART TV Apps Games Cloud Game Yes(NL,BE,LU,PL,HU) Billing Yes(NL,BE,LU,PL,HU,GR,RO,BG) Automated Content Recognition (ACR) Web Browser Smart Interaction Voice Recognition Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA Samsung SMART View...
  • Page 70 2. Product specifications Item UE40KU6100WXXH Design Design JU6700 Bezel Type Slim Type Slim Front Color Black Light Effect (Deco) Stand Type V-Shape (Silver SMT) Swivel (Left/Right) Additional Feature Instant On Processor Quad-Core Voice guide(EU 17 countries)/ Enlarge/ Accessibility High contrast Digital Clean View One Connect (Jack) Auto Channel Search...
  • Page 71 2. Product specifications Item UE49KU6100WXXH General Information Product Series Country HUNGARY Platform(TV) SoC | Jazz-L Display Screen Size 49" Screen Size (cm) 123 cm Resolution 3,840 × 2,160 Quantum Dot Display Ultra Black Screen Curvature 3000R 10 bit Support Video Picture Engine UHD Up-Scaling Motion Rate...
  • Page 72 2. Product specifications Item UE49KU6100WXXH Smart TV Samsung SMART TV Apps Games Cloud Game Yes(NL,BE,LU,PL,HU) Billing Yes(NL,BE,LU,PL,HU,GR,RO,BG) Automated Content Recognition (ACR) Web Browser Smart Interaction Voice Recognition Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA Samsung SMART View...
  • Page 73 2. Product specifications Item UE49KU6100WXXH Design Design JU6700 Bezel Type Slim Type Slim Front Color Black Light Effect (Deco) Stand Type V-Shape (Silver SMT) Swivel (Left/Right) Additional Feature Instant On Processor Quad-Core Voice guide(EU 17 countries)/ Enlarge/ Accessibility High contrast Digital Clean View One Connect (Jack) Auto Channel Search...
  • Page 74 2. Product specifications Item UE55KU6100WXXH General Information Product Series Country HUNGARY Platform(TV) SoC | Jazz-L Display Screen Size 55" Screen Size (cm) 138 cm Resolution 3,840 × 2,160 Quantum Dot Display Ultra Black Screen Curvature 4200R 10 bit Support Video Picture Engine UHD Up-Scaling Motion Rate...
  • Page 75 2. Product specifications Item UE55KU6100WXXH Smart TV Samsung SMART TV Apps Games Cloud Game Yes(NL,BE,LU,PL,HU) Billing Yes(NL,BE,LU,PL,HU,GR,RO,BG) Automated Content Recognition (ACR) Web Browser Smart Interaction Voice Recognition Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA Samsung SMART View...
  • Page 76 2. Product specifications Item UE55KU6100WXXH Design Design JU6700 Bezel Type Slim Type Slim Front Color Black Light Effect (Deco) Stand Type V-Shape (Silver SMT) Swivel (Left/Right) Additional Feature Instant On Processor Quad-Core Voice guide(EU 17 countries)/ Enlarge/ Accessibility High contrast Digital Clean View One Connect (Jack) Auto Channel Search...
  • Page 77 2. Product specifications Item UE65KU6100WXXH General Information Product Series Country HUNGARY Platform(TV) SoC | Jazz-L Display Screen Size 65" Screen Size (cm) 163 cm Resolution 3,840 × 2,160 Quantum Dot Display Ultra Black Screen Curvature 4200R 10 bit Support Video Picture Engine UHD Up-Scaling Motion Rate...
  • Page 78 2. Product specifications Item UE65KU6100WXXH Smart TV Samsung SMART TV Apps Games Cloud Game Yes(NL,BE,LU,PL,HU) Billing Yes(NL,BE,LU,PL,HU,GR,RO,BG) Automated Content Recognition (ACR) Web Browser Smart Interaction Voice Recognition Convergence TV to Mobile - Mirroring Mobile to TV - Mirroring, DLNA Samsung SMART View...
  • Page 79 2. Product specifications Item UE65KU6100WXXH Design Design JU6700 Bezel Type Slim Type Slim Front Color Black Light Effect (Deco) Stand Type V-Shape (Silver SMT) Swivel (Left/Right) Additional Feature Instant On Processor Quad-Core Voice guide(EU 17 countries)/ Enlarge/ Accessibility High contrast Digital Clean View One Connect (Jack) Auto Channel Search...

  • Page 80: New Key Features

    2. Product specifications 2-3. NEW Key Features 2-3-1. 16" New UI Smart Hub „ APPS Service „ 2-14...
  • Page 81 2. Product specifications 2-4. Remote Control The Remote Control - This remote control has Braille points on the Power, Channel, Volume and Enter buttons and can be used by visually impaired persons. (Power): Turns the TV on and off. SOURCE: Displays and selects available video sources. Number: Gives direct access to channels.

  • Page 82: Key

    2. Product specifications 2-4-1. 123 Key 2-4-2. EXTRA Key 2-16...

  • Page 83: Hdmi Color

    2. Product specifications 2-5. HDMI Color 2-5-1. HDMI UHD Color • When you set the HDMI connection to On, the TV turns off and then on automatically. • The HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while the HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals.

  • Page 84: Supported Formats

    2. Product specifications 2-6. Supported Formats 2-6-1. Supported image formats and resolutions File Extension Type Resolution *.jpg JPEG 15360x8640 *.jpeg *.png 4096x4096 *.bmp 4096x4096 *.mpo 15360x8640 2-6-2. Supported music formats and codecs File Extension Type Codec Note *.mp3 MPEG MPEG1 Audio Layer 3 *.m4a *.mpa MPEG4...

  • Page 85: Supported Video Codecs

    2. Product specifications 2-6-3. Supported video codecs File Frame rate Bit rate Container Video Codecs Resolution Audio Codec Formats (fps) (Mbps) 4096 x 2160: 30 H.264 BP/MP/HP 3840 x 2160: 60 4096 x 2160 HEVC (H.265 - Main, Main10, Main4:2:2 10) Motion JPEG 3584 x 2160 *.avi...

  • Page 86: Accessories

    2. Product specifications 2-7. Accessories NOTE • The items’ colors and shapes may vary depending on the model. • Cables not included in the package contents can be purchased separately. • The part code for some accessories may differ depending on your region. Product Code.

  • Page 87: Troubleshooting

    4. Troubleshooting 4. Troubleshooting 4-1. How to Check Fault Symptom 4-1-1. Power TV POWER STANDBY „ TV in Standby √ Standby LED Indicator If Not Lit: √ AC 120Vac Line If missing: √ 120Vac Source and Power Cord If OK: Fuse √...
  • Page 88 4. Troubleshooting FUNCTION/IR Control „ TV in Standby √ LED Status LED is OFF √ LED 1.7Vdc (pin 8)and VCC for 3.3Vdc • If missing suspect Function Assy/Cable/Main board. LED is ON √ Switch Operation activates on screen display. <On Screen Selections with Function Control> If missing: Check the STBY voltage from SMPS to Main Board.
  • Page 89 4. Troubleshooting SMPS POWER „ Power TV On. PS_ON . 2Vdc (when off) changes to 3.3Vdc (on) √ May already be On if IoT USB is loaded or TV Smart Things Hub mode is active. if voltage error or no change. √...
  • Page 90 4. Troubleshooting BACKLIGHTS „ CNL802 CN202 CNM803 CNL802 CNM803 Fail Count A13V ANA-DIM POWER_ON/OFF A13V A13V OD_ON/OFF A13V BLU_PWM Activate Backlights Test Disconnect Lead Cable from Main Board to Power Supply. (CN202) √ TV Screen for active backlight LEDs. If NO BACKLIGHTS √...

  • Page 91: Video

    4. Troubleshooting 4-1-2. Video MAIN / T-CON Board „ Main Board Section Start Up Logo Customer Picture Test 1 Mute - 147 - Mute Video Operation : Generated on Main Section. If OK: √ Source & Input Cables. √ Other inputs. √...
  • Page 92 4. Troubleshooting T-CON Section Mute - 369 - Mute NOTE May not be available for Larger models over 70 inches. Video Operation : Generated at T-CON Section. If OK: √ Main / T-CON Board (defective). If Noisy: √ Main / T-CON Board.
  • Page 93 4. Troubleshooting PANEL „ If Noisy: √ Panel (defective).

  • Page 94: Audio

    4. Troubleshooting 4-1-3. Audio AUDIO „ Source • No TV Sound √ Menu → Audio → Speaker Settings set to TV Speaker • Noisy / Distorted TV Audio √ Customer Menu → Support → Sound Test • Sound Test FAILS : (Missing / Noisy Audio) √...

  • Page 95: Network

    4. Troubleshooting 4-1-4. Network <TV> <Router> <Internet> TV to Router "Failure" „ Check Router Network Status Internet Wired & Wireless MAC Address • in Customer Support Menu. √ No Wired MAC Address : Replace Main Board. √ No Wireless MAC Address : Module cabling &...

  • Page 96: Smart Hub

    Terms of Agreement are accepted. Samsung Apps • If it Fails: √ Reset Smart Hub. √ Samsung Apps load correctly. √ Perform " Apps Reset" in Factory Mode. √ Go to Smart Hub and complete Terms of Agreement and set up information.
  • Page 97 4. Troubleshooting For Netflix Operation/Connection Issues: • Check Certificate & Netflix ESN Status in Factory Mode. If Certificate and ESN exists, " CO", "NfO", change the 8.8.8.8 If Certificate is missing, " C/" replace the TV’s Main Board. If ESN number is missing: NF/ do not replace the Main Board.

  • Page 98: Wifi Module

    B+_5V SWL-R55 Wake up Sleep/OFF to ON 1 2 3 4 5 6 Go to Menu > Support > Contact Samsung Contact Samsung < - Wired MAC Address : xx:xx:xx:xx:xx:xx • Wired MAC Address (Missing or Error : Replace Main Board.
  • Page 99 4. Troubleshooting WI-FI VDDO OFF/ON reset timing WI-FI VDD33 ON reset timing 4-13...
  • Page 100 To enter ‘Service Mode’ Press the remote-control keys in this sequence : Factory Remote „ Power TV ON. Select TV Source. Info → Factory. MENU for return. Samsung IR Remote (Limited Operation) „ TV Power Standby. Press as follows. • Remote Button : Power OFF INFO MENU...
  • Page 101 4. Troubleshooting First Screen Appearing in Factory Mode (SAMPLE) Testing Items √ √ Main SW Version T-JZL6DEUC-XXXX.XX T-JZMDEUS-XXXX √ SW Version tztv-X.X.-main2016-jazz-L__XXXXXXXX.X BT Version : BLUETOOTH-VER-XXXX E-Manual:---- CAMERA:**** Blaster Version : Not support E-POP Version : JAZZLUHD-XXXX.X EDID SUCCESS HDCP SUCCESS CALIB : AV/COMP/PC/HDMI/ Option : NONE_16,NONE,6100,NONE DTCP Not Support...
  • Page 102 4. Troubleshooting 4-2-2. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UE40KU6100WXXH „ 40" Inches FA01 Vendor PANEL Code BN95-02921A Spec. CY-WK040HGLV1V Vendor DYREL...
  • Page 103 4. Troubleshooting UE49KU6100WXXH „ 49" Inches FA01 Vendor PANEL Code BN95-02922A Spec. CY-WK049HGLV1V Vendor HANSOE SMPS BOARD Code BN44-00807A Spec. L55S6_FHS Chassis Ass'y BN91-17361K MAIN BOARD PBA Ass'y BN94-10826K Byte Item Factory Reset Type 49A6AU0WK Local set SW Model UKU6300 BOM Model 6100 Tuner...
  • Page 104 4. Troubleshooting UE55KU6100WXXH „ 55" Inches AA01 FA02 Vendor PANEL Code BN95-02924A BN95-02923A Spec. CY-WK055HGAV1V CY-WK055HGLV1V Vendor HANSOE CHEMT SMPS BOARD Code BN44-00807A BN96-34710A Spec. L55S6_FHS L55S6_FHS Chassis Ass'y BN91-17362E BN91-18417A MAIN BOARD PBA Ass'y BN94-10827E BN94-11378A Byte Item Factory Reset Type 55L6AU0WK 55A6AU0WK...
  • Page 105 4. Troubleshooting UE65KU6100WXXH „ 65" Inches AA01 Vendor PANEL Code BN95-02926A Spec. CY-WK065HGAV1V Vendor SOLUM SMPS BOARD Code BN44-00808D Spec. L65S6N_FSM W Chassis Ass'y BN91-17363D MAIN BOARD PBA Ass'y BN94-10828D Byte Item Factory Reset Type 65L6AU0WK Local set SW Model UKU6300 BOM Model 6100...
  • Page 106 4. Troubleshooting 4-3-3. Factory Data Option „ Factory Menu Name Data Range Factory Reset Type 40" 40A6AU0WK 49" 49A6AU0WK 55" 55L6AU0WK 65" 65L6AU0WK Local Set SW Model UKU6300 BOM Model 6100 TUNER Ch Table NONE MRT Option Control „ Factory Menu Name Data Range EDID...
  • Page 107 4. Troubleshooting Factory Menu Name Data Range Visual Test Diable OPTION_SWU RF Remocon Support CDD mode … DPMS Support T-CON Device JazzFT RM Server Type Operating LMF LEAVE THRESHOLD LMF TRIM THRESHOLD LMF TERM THRESHOLD EOS Click BP PMS Reset FAnet Thread CI CPLD Version ACM_MC...
  • Page 108 4. Troubleshooting Factory Menu Name Data Range Operation Music Mode External Source Eco Solution Cloning Shop Option Exhibition Mode Peak Mode Metadata Shopmode Picture Reset Asia Option Unbalance AF Level adjust TX Power Level Mono Last Memory H Shaking SOUND High Devi *If the broadcast signal is not good, TV will complement the characteristics of the signal (most...
  • Page 109 4. Troubleshooting Factory Menu Name Data Range PEQ Test Ready Speaker EQ Bottom Checksum NONE Wall Filter Type SRS Tuning Parm SPDIF PCM Gain AudioDock BT Delay 3D_Glass BT delay Mic Scale India Sound Speaker Delay Normal NTV CU Delay NORMAL Lipsync Inx Lipsync Checksum...
  • Page 110 4. Troubleshooting Factory Menu Name Data Range AP Vx1 SSC ON/OFF AP Vx1 Value N Vx1 SSC ON/OFF N Vx1 Value FRC Vx1 SSC ON/OFF FRC Vx1 SSC Period FRC Vx1 SSC Modulation FRC LVDS ON/OFF FRC LVDS SSC MFR FRC LVDS SSC MRR FRC DDR SSC ON/OFF FRC DDR SSC Period...
  • Page 111 4. Troubleshooting Factory Menu Name Data Range Netflix OSD Threshold TCON TCON_TEMP READ TEMP LAST 6000 DCC VERSION TCON Demura Bypass TCON FDisplay Panel Code 1 Panel Code 2 Panel Revision Panel Menu Week Panel S/N 1 Panel S/N 2 Panel S/N 3 Panel S/N 4 MPEG Margin...
  • Page 112 4. Troubleshooting Factory Menu Name Data Range CES ATSC 3_0 CES OOBE MVPD SUPPORT BT DUT BT Throughput Failure Reproduce Module 21_9 L-DETECT STABLE TIME L-DETECT UNSTABLE TIME L-DETECT CAPTION THRESHOLD L-DETECT RAGION THRESHOLD L-DETECT B-LEVEL THRESHOLD L-DETECT USB SUPPORT DB Download MRT Option Dump Failure...
  • Page 113 4. Troubleshooting Factory Menu Name Data Range HDMI FLT CNT SIG HDMI FLT CND SIG2 HDMI FLT CNT LOS UNSTABLE BAN CNT 1250ms HDMI ROBIN HDMI Callback HDMI CTS Thld HDMI CTS Cnt1 HDMI EQ HDMI Write Type HDMI Switch DVI SET TIME H Write HDMI Sync...
  • Page 114 4. Troubleshooting Factory Menu Name Data Range Test Pattern Scaler Pattern US Post Pattern FRC Pre Pattern FRC Post Pattern SOC TCON Pattern SOC TCON Pattern Level FRC OSD Pre Pattern FRC OSD Post Pattern FRC2 Pre Pattern FRC2 Post Pattern SOC TCON2 Pattern SOC TCON2 Pattern Level Upgrade...
  • Page 115 4. Troubleshooting Factory Menu Name Data Range NTV CU UPDATE UD LDC PROFILE UPGRADE Pic Data USB Update Audio Data USB Update Eco Data USB Update CI CPLD Upgrade SC ADK Upgrade Other Setting Delete S/N IPERF Stopped Expert CAL Data Backup …...
  • Page 116 4. Troubleshooting Factory Menu Name Data Range PC Calibration HDMI Calibration ADC Result 1st_Y_GH 1st_Y_GL 1st_Cb_BH 1st_Cb_BL 1st_Cr_RH 1st_Cr_RL 2nd_R_L 2nd_G_L 2nd_B_L 2nd_R_H 2nd_G_H 2nd_B_H White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB-W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain...
  • Page 117 4. Troubleshooting Factory Menu Name Data Range B2_Gain R3_Gain G3_Gain B3_Gain R4_Gain G4_Gain B4_Gain R5_Gain G5_Gain B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain G7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain SPI White Balance SPI White Balance On/Off SPI R-Offset SPI G-Offset SPI B-Offset SPI R-Gain...
  • Page 118 4. Troubleshooting Factory Menu Name Data Range SPI W2 Rgain SPI W2 Bgain SPI W2 Roffset SPI W2 Boffset SPI MGA WB Data to SPI Advanced „ 4-32...
  • Page 119 4. Troubleshooting 4-3. AV Control Tabe Control Item Cmd1 Cmd2 Cmd3 Value General Power Power 0x00 0x00 0x00 0x00 0x01 0x02 Volume Direct 0x01 0x00 0x00 (0~100) 0x01 0x00 Down 0x02 0x00 Mute 0x02 0x00 0x00 0x00 Direct 0x04 Continuous 0x03 0x00 0x01...
  • Page 120 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Relax 0x07 PICTURE BackLight(CellLight) 0~20 0x01 0x00 (0~20) Contrast 0~100 0x02 0x00 (0~100) Brightness 0~100 0x03 0x00 (0~100) Sharpness 0~100 0x04 0x00 (0~100) Color 0~10 0x05 0x00 (0~100) Tint 0x06 0x00 (0~100) Advanced Settings Black Tone 0x07...
  • Page 121 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Yellow 0x03 PICTURE Advanced Settings Color Space Custom Cyan 0x04 Color Magenta 0x05 Color Space Custom 0~100 0x13 0~100 Color Red Value Color Space Custom 0~100 0x14 0~100 Color Green Value Color Space Custom 0~100 0x15 0~100...
  • Page 122 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Film Mode 0x05 0x00 PICTURE Picture Option Film Mode Auto1 0x01 Auto2 0x02 Cinema 0x03 Smooth Auto Motion Plus 0x06 0x00 Clear 0x01 Standard 0x02 Smooth 0x03 Custom 0x04 Blur Reduction 0x07 value Judder Reduction 0x08...
  • Page 123 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Reset Picture Reset Picture 0x0d 0x0b 0x00 0x00 PICTURE 3D Mode 0x0e 0x0c 0x00 0x00 2D->3D 0x01 Side By Side 0x02 Top Bottom 0x03 Line By Line 0x04 Vertical Line 0x05 Checker BD 0x06 Frame 0x07...
  • Page 124 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Size2 0x01 PICTURE Size Size3 0x02 Size4 0x03 Position Position1 0x04 0x00 Position2 0x01 Position3 0x02 Position4 0x03 Sound Select Main 0x05 0x00 0x01 Picture Off 0x12 0x00 0x00 0x00 Sound Sound Mode Standard 0x0c 0x00...
  • Page 125 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value External Speaker 0x01 Sound Speaker Select Audio Out 0x01 Sound Select Main 0x08 0x00 0x00 0x01 Sound Reset Sound Reset 0x09 0x00 0x00 3D Audio 0x0a 0x00 0x00 0x01 Medium 0x02 High 0x03 Auto Stereo Manual...
  • Page 126 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Mute (On/Off) 0xf0 0x02 0x00 0x00 Channel Number 0xf0 0x03 0x00 0x00 Source (TV/AV/…/HDMI/…) 0xf0 0x04 0x00 0x00 Status Picture Size 0xf0 0x05 0x00 0x00 3D (On/Off) 0xf0 0x06 0x00 0x00 Picture Mode 0xf0 0x07 0x00...
  • Page 127 Updating from the Internet requires an active Internet connection. • To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
  • Page 128 5. Wiring Diagram 5. Wiring Diagram 5-1. Layout Main board SMPS Function Speaker R Speaker L BT/WIFI Module IR Module...
  • Page 129 5. Wiring Diagram 5-2. Wiring Diagram Item Part Code LEAD CONNECTOR Panel - SMPS Cable 40" : BN39-02030E 49" : BN39-02030E 55" : BN39-02030C 65" : BN39-02030C LEAD CONNECTOR - POWER SMPS - Main Cable 40" : BN39-02025A 49" : BN39-02025A 55"...
  • Page 130 5. Wiring Diagram 5-3. Connector Main Board „ CN2303 (USB) CN2304 (USB) CN502 (OPTICAL) CN202 CON_H4 (Power) (HDMI) CON_H3 (HDMI) CN1802_UT (USI-T RIGHT) CON_H2 (HDMI) CN2401_LAN (LAN) CN601 (COMPONENT) CN1801_UT (USI-T LEFT) CN602 (AV) TU802_DTMB (TUNER) CN1101 CN2301 CN501 (Function/IR) (BT/WIFI) (Sound) Main Board Pin Map...
  • Page 131 5. Wiring Diagram CN1101 (FUNCTION/IR) CON_H3 (HDMI) KEY_INPUT2 HDMI3_RX2+_HDMI LED_STB_OUT HDMI3_RXC-_HDMI A3.3V_PW HDMI3_RX2-_HDMI AMP_SCL_I2C HDMI3_RX1+_HDMI HDMI3_SCL_DDC_ AMP_SDA_I2C BUFFER KEY_INPUT1 HDMI3_SDA_DDC_ HDMI3_RX1-_HDMI BUFFER CN602 (AV) HDMI3_RX0+_HDMI TEST_SR HDMI3_IDENT AV1_CVBS_IN TEST_SL HDMI3_RX0-_HDMI HDMI3_HPD COMP_AV1_SR_IN COMP_AV1_SL_IN HDMI3_RXC+_HDMI IDENT_VIDEO CON_H4 (HDMI) CN601 (COMPONENT) HDMI4_RX2+_HDMI TEST_PR HDMI4_RXC-_HDMI COMP_PB...
  • Page 132 5. Wiring Diagram CN1802_UT (USI-T RIGHT) FB_TRDY_E AVDD_17V_PW AVDD_17V_PW AVDD_17V_PW AVDD_17V_PW U_H_CELL U_L_CELL HAVDD_8.5V_PW L_H_CELL L_L_CELL VCCB_1.8V_PW VCCA_1.9V_PW PI_DSF_MONITOR PORTNUM SFC1 JM_USIT_TX_CH8_A+ JM_USIT_TX_CH8_A- JM_USIT_TX_CH8_B+ JM_USIT_TX_CH8_B- JM_USIT_TX_CH9_A+ JM_USIT_TX_CH9_A- JM_USIT_TX_CH9_B+ JM_USIT_TX_CH9_B- JM_USIT_TX_CH10_A+ JM_USIT_TX_CH10_A- JM_USIT_TX_CH10_B+ JM_USIT_TX_CH10_B- JM_USIT_TX_CH11_A+ JM_USIT_TX_CH11_A- JM_USIT_TX_CH11_B+ JM_USIT_TX_CH11_B- JM_USIT_TX_CH12_A+ JM_USIT_TX_CH12_A- JM_USIT_TX_CH12_B+ JM_USIT_TX_CH12_B- JM_USIT_TX_CH13_A+ JM_USIT_TX_CH13_A-...
  • Page 133 5. Wiring Diagram CN1801_UT (USI-T LEFT) FB_TRDY_1 PANEL_3.3V_PW PANEL_3.3V_PW FB_VCOM1_2CELL VCOM1_CELL VCOM2_CELL VCOM3_CELL VSS_-7.5V_PW VOFF_-11V_PW CKV1_MB4 CKV2_MB4 CKV3_MB4 CKV4_MB4 CKVB1_MB4 CKVB2_MB4 CKVB3_MB4 CKVB4_MB4 STVP_MB4 ASG_MON_L_MB4 DEMURA_SSPHOLD_SPI DEMURA_SSPWP_SPI DEMURA_SSPRXD_SPI DEMURA_SSPTXD_SPI DEMURA_SSPFRM_SPI DEMURA_SSPCLK_SPI JM_USIT_TX_CH0_A+ JM_USIT_TX_CH0_A- JM_USIT_TX_CH0_B+ JM_USIT_TX_CH0_B- JM_USIT_TX_CH1_A+ JM_USIT_TX_CH1_A- JM_USIT_TX_CH1_B+ JM_USIT_TX_CH1_B- JM_USIT_TX_CH2_A+ JM_USIT_TX_CH2_A- JM_USIT_TX_CH2_B+ JM_USIT_TX_CH2_B-...

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