Troubleshooting - Whirlpool WHER25 Operation Manual

Problem:Chlorinetasteand/orodorintheROproductwater.
Cause: The level of chlorine in your water supply
exceeds maximum limits, and has destroyed
the Reverse Osmosis membrane.
Cause: The prefilter is no longer reducing chlorine
from the water supply.
Problem:Othertasteand/orodor.
Postfilter expended.
Cause:
Reverse Osmosis membrane cartridge
Cause:
expended.
Cause: Contamination in product water storage tank. Correction: Use sanitizing procedures. Replace prefilter and postfilter car-
Cause: System contamination.
Problem:Systemmakesproductwatertooslowly.
Cause: Water supply to the Reverse Osmosis sys-
tem not within specifications.
Cause: Prefilter or Reverse Osmosis membrane
cartridges plugged with sediment.
Problem:Systemmakesloweramountofproductwaterthanusual.
Cause: Storage tank air-charge less than 5-7 psi.
Problem:Hightotaldissolvedsolids(TDS)inproductwater.
Cause: Water supply to the Reverse Osmosis sys-
tem not within specifications.
Cause: Plugged drain flow control insert.
Problem:Continualwaterflowtodrainandlowornowaterproduction.
Cause: Missing flow control insert in drain port.
Problem:Waterleakingfromfaucetairgaphole.
Cause: Drain side of faucet airgap (3/8" black tub-
ing) plugged, restricted or incorrectly con-
nected to drain point.
Problem:FaucetLEDindicatorlightdoesnotfunctionafterbatterychange.
Cause: Battery dead.
Cause: Battery installed incorrectly.
Problem:Waterleaksatpushconnectfittings.
Cause: Tubing not cut square.
Cause: Tubing not pushed in all the way.
Cause: Tubing nicked.
Cause: Outer tubing surface finish not smooth.
CallTollFree1-866-986-3223

Troubleshooting

Correction: If the water supply contains more than 2.0 ppm of chlorine,
Correction: Replace the prefilter, postfilter and Reverse Osmosis membrane
Correction: Replace the postfilter cartridge. If taste and odor persist, replace
Correction: Sanitize entire system. Call 1-866-986-3223 for instructions.
Correction: Increase water pressure, precondition the water, etc., as need-
Correction: Replace the prefilter cartridge. If rate does not increase, replace
Correction: Open Reverse Osmosis faucet and drain tank until flow slows to
Correction: Increase water pressure, precondition the water, etc., as need-
Correction: Send treated and untreated water samples to a water analysis
Correction: Replace drain flow control insert. Seepage22.
Correction: Make sure flow control insert is in place. Seepage22.
Correction: Inspect and eliminate restriction or plug. Check that drain line is
Correction: Replace with new battery. Seepage22.
Correction: Install battery correctly. Seepage14or22.
Correction: Cut tubing square. Seepages15&16.
Correction: Push tubing in all the way. Seepages15&16.
Correction: Remove tube from connection. Remove nicked portion by cut-
Correction: Remove tube from connection. Remove problem area by cutting
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additional filtering of the water supply to the Reverse Osmosis
is needed. Contact your local water supplier. Correct this condi-
tion before doing maintenance on the Reverse Osmosis system.
cartridges. Seepage21.
the prefilter cartridge and Reverse Osmosis membrane car-
tridge. Seepage21.
tridges. Seepage17.
ed to conform before doing maintenance on the Reverse
Osmosis system.
the postfilter cartridge and Reverse Osmosis membrane car-
tridge. Seepage21.
a drip. Keep faucet open and check tank pressure. If low, pres-
surize to 6 psi. Close faucet to refill the tank.
ed to conform before doing maintenance on the Reverse
Osmosis system.
lab for testing. It is important to test both the treated and
untreated water to determine system performance. If the TDS is
not within the system's performance guidelines, replace the pre-
filter, post filter and RO membrane cartridges.
routed properly. Refer to installation instructions for proper drain
connection. Seepages7&11.
ting tube to shorter length. Reinsert in connection. Seepages
15&16. If removing the drain line, leave in place the elbow
fitting that it connects to. Seepage22.
tube to shorter length. Reinsert in connection. Seepages15&
16. If removing the drain line, leave in place the elbow fitting
that it connects to. Seepage22.