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WonderEar WonderX User Manual

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WonderX
User Manual

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Summary of Contents for WonderEar WonderX

  • Page 1 WonderX User Manual...
  • Page 2 Congratulations! The WonderX is about to change your life. You’ll be able to hear people at a dinner party, and you won’t have to turn the television up so loud. The sermon at church will be completely understandable. With the tiny and unnoticeable WonderX hearing aid, you are back in control.
  • Page 3 We're here to help Our devoted hearing instrument specialists are available to assist you with any questions or problems regarding your WonderEar product. Even if it’s been a while since you purchased your hearing aid, we’d love to chat. Call us: (844)-913-3046 Monday –...

  • Page 4: Table Of Contents

    Quick Start Guide Operation Charge the WonderX Choose Your Best Ear Dome Install the Ear Dome Place the WonderX in Your Ear Power On and Adjust the Volume Adapting to Your Hearing Aids in Four Weeks Maintenance and Troubleshooting Maintaining Your Hearing Aid...
  • Page 5 Safety DISCLAIMER RESPONSIBILITIES BATTERY/ELECTRICAL SAFETY GENERAL SAFETY...

  • Page 6: What's Inside

    What’s Inside 2 WonderX Charger Hearing Aids Mini-tool Ear Domes with Brush Replacement Wax USB C Cable USB Wall Plug Guards with Tool...

  • Page 7: Wonderx Parts Diagram

    WonderX Parts Diagram Removal thread – Helps with inserting and removing your device. Charging contacts – Connects with the electrical contacts inside the charger. Microphone – Where sound enters your hearing aid. Volume dial – Controls the volume. Dome – Allows your device to comfortably fit inside your ear.
  • Page 8 WonderX Parts Diagram Charger – Charges your device. Charging components – Holds hearing aids during charging. USB port – Connects charger to power cable. Power indicator – Lights up when connected to power. Charging indicators – Lights up when hearing aid(s) are charging.

  • Page 9: Quick Start Guide

    • Place both hearing aids in the charging case. • Red charging indicator lights mean charging, and they turn green when hearing aids are fully charged. Note: Charge your WonderX for a full 6 hours the first time so the hearing aids can calibrate.
  • Page 10 • Push the dome securely over the ridges on the wax guard. PLACE WONDERX IN EAR. TURN IT ON. • Hold your WonderX from the removal thread on the bottom of the device, with dome facing upwards. • Gently insert the device tip into your ear canal.

  • Page 11: Operation

    WonderX is in your ear. • Use the included mini-tool to turn the dial. Operation Charge the WonderX The WonderX charges with its special charger and does not use disposable batteries. To charge the internal batteries: 1. Ensure the hearing aids are off by switching the black power switch to the off position on each device.
  • Page 12 3. Insert the wall plug into the wall. The blue power indicator light will turn on. USB port The blue lights turn...
  • Page 13 Otherwise the WonderX will not charge. When you insert the hearing aid into the charging case correctly, you will feel the internal magnet pull slightly and the device click into place.
  • Page 14 Red light = 0-99%, charging Green light = 100% charged Notes: • Charge your WonderX for a full 6 hours the first time so the hearing aids can calibrate. • Do not force the hearing aids into the charger. • Unplug the case from the wall when not in use.

  • Page 15: Choose Your Best Ear Dome

    Choose Your Best Ear Dome The dome is the small, soft tip on the end of the hearing aid that goes into your ear. The WonderX domes come in three shapes and three sizes to perfectly fit your own ears.

  • Page 16: Install The Ear Dome

    *Always wash and dry your hands before installing or replacing the dome.* If you can’t find a dome that fits or you want to order replacement domes, call (844)-913-3046, or visit wonder-ear.com/reorder. Install the Ear Dome The ear dome covers the wax guard and makes the hearing aid fit in your ear.
  • Page 17 1. Line up the hole on the dome with the wax guard. 2. Push it firmly over the ridges until it clicks into place. 3. Ensure the dome is securely attached by gently tugging it.

  • Page 18: Place The Wonderx In Your Ear

    R. The left hearing aid is labeled with an L. Ensure you insert the correct hearing aid into your ear. If this is your first time using the WonderX, it is helpful to use a mirror to practice. To place the WonderX in your ear:...
  • Page 19 1. Ensure the power switch is OFF, and turn the volume dial counterclockwise to make sure the volume is low. 2. Hold your WonderX from the removal thread on the bottom of the device, with the dome pointed up. Use your thumb and forefinger.
  • Page 20 • You may need to pull gently down and back on your earlobe to make insertion easier. • Be gentle with your WonderX, and don’t yank or bend the removal thread. • Always clean your ears before using your hearing aids.

  • Page 21: Power On And Adjust The Volume

    Volume To have optimal control over the volume and reduce feedback, adjust the volume while the WonderX is in your ear and powered on. At first, you can have someone else help you adjust the volume, or you can adjust it before you place it in your ear.
  • Page 22 Be gentle and slow. 4. Slowly adjust the volume on both of your hearing aids. Do not pass 270°. Note: It can be helpful to adjust your WonderX while you have a radio or television on at a low volume.

  • Page 23: Adapting To Your Hearing Aids In Four Weeks

    This is normal and will diminish with regular use. It could take up to six weeks. To ease the process, follow the four-week plan below that gradually increases the amount of time you wear your WonderX.
  • Page 24 Week: Begin wearing your new hearing aid(s) for 1–2 hours per day. You can wear them while you are at home watching TV, doing chores, or conversing with others. You might not notice much of a difference during week 1, but progress is happening.
  • Page 25 Week: If possible, wear your hearing aids for about 5–6 hours per day during week 3. By now, conversations both indoors and outside should be easily tolerated. Wear your hearing aid(s) to work or a restaurant, and see what that is like. Week: You are ready to begin wearing your hearing aids...
  • Page 26 That’s alright. Just gradually work your way up to full-time use again. If you have problems, contact our hearing instrument specialists at any time for guidance and tips to help you adjust comfortably to your new device. Call (844)-913-3046 Monday – Friday, 09:00am - 07:00pm (EST) or email support@wonder-ear.com.

  • Page 27: Maintenance And Troubleshooting

    Maintenance and Troubleshooting Your WonderX is easy to maintain and manage. Here are some tips. Maintaining Your Hearing Aid Regular attention and maintenance will help your hearing aids work for years to come. Always take care to: • Clean your ears every time before using your hearing aids.
  • Page 28 • Unplug your WonderX case while your hearing aids are not charging. Replacing Your Wax Guard The small, white wax guard located on the small end of your hearing aid under the dome should be replaced every month. Follow these steps: 1.
  • Page 29 5. Pull the tool with the attached wax guard out of the card, ensuring that the wax guard is attached to the end of the tool. 6. Push the wax guard firmly into the small end of the WonderX using the tool as shown in diagram B.

  • Page 30: Replacing Your Wax Guard

    7. Remove the tool gently. The new wax guard should remain in the WonderX. 8. Dispose of the old wax guard. Protecting Your Hearing Aid To ensure the functionality and cleanliness of your WonderX: • Store your hearing aids in the case.

  • Page 31: Protecting Your Hearing Aid

    27. The hearing aid is Contact the customer service damaged. center. The WonderX does not fit well in your ear. Choose a different dome more The ear dome fits poorly. appropriate for your ear. See page 15.
  • Page 32 Choose a different dome that The ear dome fits poorly. is more appropriate for your ear. See page 15. Adjust the WonderX. See The WonderX is not inserted in ear properly. page 17. Clean your ear. Replace the...

  • Page 33: Device Information

    Device Information Warranty and Returns If for any reason you are not satisfied with your WonderEar hearing aid(s), you may return them within 45 days after the invoice date for a full refund of the original purchase price. This guarantee is only possible if the...
  • Page 34 medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear, e.g., an otolaryngologist, otologist, or otorhinolaryngologist) before purchasing a hearing aid. The purpose of the medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before a hearing aid is purchased.
  • Page 35 The audiologist or hearing care professional will conduct a hearing aid evaluation to assess your degree of hearing. The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid appropriate for your individual needs. Federal law restricts the sale of hearing aids to those individuals who have not obtained a medical...
  • Page 36 Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and educational and social growth of a child.

  • Page 37: Technical Specifications

    Technical Specifications WonderEar hearing aids are designed and assembled by WonderEar, NJ, USA. Unit Dimensions: 0.82" X 0.43" X 0.31" Weight: 1.7 g Frequency: 500–4000 Hz Battery Type: Internal Ni-MH Working Hours: ~14 hours Environment Temperature: 5–40° C or (41–104° F) Humidity: <...

  • Page 38: Safety

    WonderX. DISCLAIMER The use of the WonderX hearing aid is entirely at the user’s discretion. Please read all instructions and safety information carefully before using this product. We assume no responsibility...

  • Page 39: Responsibilities

    WonderX are adequately informed of all warnings and precautions. • Use the WonderX only as instructed in this manual. • Do not insert your hearing aid anywhere other than in the ear canal.
  • Page 40 • Do not operate it in the presence of aerosol (spray) products or corrosive gases, or where concentrated oxygen is being administered. • Do not use the WonderX near X-Ray, MRI, or CT machines. • Do not drag, hang, or carry the WonderX by the charging cable.

  • Page 41: General Safety

    • Children and adults with diminished mental or physical capacity may only use the WonderX if closely supervised by a responsible adult. • Keep the WonderX, charger, cable, replacement parts, and tool away from pets and children.

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