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“Trademarks”) used in this user manual are the property of Inseego Corp. or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Inseego Corp. or any other Trademark displayed in this user manual without the written permission of Inseego Corp.
Display view ..................................8 Side view .................................... 8 Status indicators and icons ............................... 9 Getting started ..................................10 Setting up with the Inseego Mobile app ......................10 Installing a SIM Card ..............................11 Turning on and off ............................... 12 System requirements ..............................12 Finding your Wi-Fi name and password ......................
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I want to see the firmware (software) version installed on my MiFi............95 I want to see the phone number for my MiFi ..................... 95 I want to see the battery level of my MiFi ......................95 I want to turn my MiFi off ............................95 MiFi X PRO 5G USER GUIDE...
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Wireless communications ............................100 Important Consumer Safety Information ....................... 100 Declaration of Conformity – Specific Absorption Rate (SAR) ..............100 Safety hazards ................................... 101 Proper battery use and disposal ..........................102 Glossary ....................................104 Glossary ....................................105 MiFi X PRO 5G USER GUIDE...
Overview MiFi X PRO 5G is Inseego’s 5G mobile hotspot, providing groundbreaking speeds using Telstra’s 5G network. Connect with dual-band Wi-Fi 6 (supporting up to 32 connected devices), a USB Type-C port, or an ethernet port for direct Internet connections.
Display view Press and hold the Power button for three seconds to turn your MiFi X PRO 5G on and off. Press and release the Power button to wake up the display. The IPS colour touchscreen displays and allows you to view Wi-Fi name and password, connected devices, data usage, and more.
Status indicators and icons The MiFi X PRO 5G uses the following status indicators and display icons. Display Icon Description No icons The MiFi is powered off or not receiving power, or the screen is in power-saving mode. Home Home Network signal Network Signal Strength Indicator.
Setting up with the Inseego Mobile app You can set up and manage your MiFi with the Inseego Mobile app: 1. Scan the QR code to install from AppStore or Google Play. 2. Follow the in-app instructions to set up your MiFi.
Your SIM card is a small rectangular plastic card that stores your phone number and important information about your wireless service. The MiFi X PRO 5G supports only Nano SIM cards. To prevent damage to the SIM slot, please select the correct SIM for this device.
Any device with Wi-Fi capability can connect to your MiFi. You can also connect via USB or ethernet. The MiFi must have an active data service to function and is compatible with all major operating systems and the latest versions of browsers. MiFi X PRO 5G USER GUIDE...
MiFi Admin web UI. Connecting devices to your MiFi With the MiFi X PRO 5G, Wi-Fi devices and wired devices can connect simultaneously. Connecting devices wirelessly Your MiFi has two Wi-Fi networks, primary and guest, and lets you connect up to 32 Wi-Fi capable devices.
1. Connect the USB-C end of the USB cable into the USB-C port of the MiFi. 2. Connect the other end of the USB cable into the Quick Charge charger and plug the charger into an appropriate electrical outlet. MiFi X PRO 5G USER GUIDE...
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2. Connect the other end of the USB cable into the device you wish to charge. The USB Connection Options touchscreen appears. 4. Select Charge Other Device and tap OK. NOTE: Using the Charge Other Device feature depletes your battery faster than normal use. MiFi X PRO 5G USER GUIDE...
Charging best practices For optimum battery health and life, Inseego does not recommend prolonged charging over an extended period of time. Where possible, activate the Battery Preservation Mode (BPM) feature to help prevent overcharging and preserve the integrity of your battery.
New batteries or batteries that have been stored for a long time may take more time to charge. • When storing your battery, keep it uncharged in a cool, dark, dry place. • When charging your battery, keep it near room temperature. MiFi X PRO 5G USER GUIDE...
2. Insert your finger into the battery removal divot and lift the battery out of the battery compartment. 3. Align the gold contacts on the new battery with the gold contacts on the MiFi and gently slide the battery into place. MiFi X PRO 5G USER GUIDE...
Your SIM card is a small rectangular plastic card that stores your phone number and important information about your wireless service. The MiFi X PRO 5G supports only Nano SIM cards. NOTE: Should your SIM card be lost or damaged, contact your network operator.
You can reset your MiFi to factory settings using the Reset button on the MiFi, from the MiFi touchscreen, or from the Admin web UI. CAUTION: Resetting returns your MiFi to factory settings, including resetting the Wi-Fi name and password and Admin password. This disconnects all devices. MiFi X PRO 5G USER GUIDE...
To reset the MiFi from the Admin web UI, select Settings > Backup and Restore and select Restore factory defaults. Care tips Inseego Wireless recommends the following care guidelines: • Protect your MiFi from liquids, dust, and excessive temperatures. •...
Touchscreen Overview Managing Wi-Fi settings Managing connected devices Viewing data usage Managing settings Charging other devices Viewing software update info Viewing messages Viewing info about your MiFi Viewing help MiFi X PRO 5G USER GUIDE...
Devices menu). Tap to view the name and password for your primary and guest networks. Menu provides access to all menu options Help provides access to info screens and tutorial Swipe up/down to scroll through options MiFi X PRO 5G USER GUIDE...
Use the Wi-Fi ON/OFF slider to turn Wi-Fi ON or OFF. This selection affects primary and guest networks. NOTE: If Wi-Fi is OFF, the only way to connect devices to the MiFi is by tethering with the USB cable or connecting via ethernet. MiFi X PRO 5G USER GUIDE...
To turn on your guest network, assign it at least one band in Wi-Fi Settings > Band Selection. NOTE: You can change or hide the network name and password information shown on these screens using the Admin web UI Wi-Fi pages. MiFi X PRO 5G USER GUIDE...
Press the WPS button on the connecting device. A notification appears when successful. If unsuccessful, tap Restart WPS to try again. Enter PIN If connecting device has a WPS PIN, enter it and tap Enter. MiFi X PRO 5G USER GUIDE...
Swipe left/right for a different device Blocked Devices (Unblocking) Tap Blocked Devices to unblock Tap Unblock. The device is removed from Blocked Devices and added to Connected Devices. Swipe left/right for a different blocked device. MiFi X PRO 5G USER GUIDE...
Admin web UI (Settings > Preferences). Tap Menu Tap Settings Set ON/OFF slider or tap a setting Slide desired alerts ON/OFF Set touchscreen timeout Select a network MiFi X PRO 5G USER GUIDE...
Other Device touchscreen provides battery and charging information. NOTE: Using the Charge Other Device feature depletes your battery faster than normal use. Tap Menu Swipe up and tap Charge Other Device View charging capability for more info MiFi X PRO 5G USER GUIDE...
Check for Update: Use this button to check for new software updates. Viewing messages You can check messages on your MiFi with the Messages screen. Tap Menu Swipe up and tap Messages View and manage messages MiFi X PRO 5G USER GUIDE...
Help menu. The Help screen provides all the help topics and a tutorial for your MiFi. Tap Help and then Select a topic View Help topic MiFi X PRO 5G USER GUIDE...
Admin Web UI Overview Admin password Managing data usage Managing Wi-Fi settings Managing connected devices Managing settings Viewing info about your MiFi Getting help MiFi X PRO 5G USER GUIDE...
Each subscreen in the MiFi Admin web user interface (UI) includes a menu on the left, which you can use to return to the Home page or jump to other pages. The current page is indicated by a blue bar. MiFi X PRO 5G USER GUIDE...
Change Password. 2. Move the Hide Admin Password on the Screen ON/OFF slider to the right to hide the Admin password on the MiFi touchscreen. The Admin password is no longer visible on the touchscreen. MiFi X PRO 5G USER GUIDE...
On the web UI Home page, the Data Usage panel displays graphs of your MiFi data usage for the current billing cycle. To view the Data Usage page, select from the Home page Data Usage panel (or select Data Usage from the web UI side menu). The Data Usage page appears. MiFi X PRO 5G USER GUIDE...
NOTE: Data usage estimates may not include roaming. To track your data usage, view bills, make payments and more, please download the My Telstra application - available for download from Google Play and the Apple Store. MiFi X PRO 5G USER GUIDE...
Home page Wi-Fi panel (or select Wi-Fi from To manage settings for these networks, select the web UI side menu). The Wi-Fi page includes three tabs: • Settings • Primary Network • Guest Network MiFi X PRO 5G USER GUIDE...
MiFi Wi-Fi. Use the slider to select a number and click Save Changes. The maximum number of connected devices is 32. Band Selection Each network can be accessed over two bands: 2.4 GHz and 5 GHz: MiFi X PRO 5G USER GUIDE...
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Fi devices. If you experience interference, try lowering the setting to reduce the interference. NOTE: Leave the Channel set to Automatic unless you need to choose a particular channel for your environment. Select Save Changes to store new settings. MiFi X PRO 5G USER GUIDE...
Password: Enter a Wi-Fi password, or you can use the Generate New Password button. Important: It is recommended that you change the password from the default and use a different password from your Admin password to keep the device and your network secure. MiFi X PRO 5G USER GUIDE...
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Wi-Fi Privacy Separation: Check this box to keep each connected device on this network isolated from all other connected devices. This provides additional security if some connected devices are unknown or not completely trusted. NOTE: For normal operation, this should be unchecked. Select Save Changes. MiFi X PRO 5G USER GUIDE...
None allows anyone to connect and access Wi-Fi network and use your data plan to access the Internet. NOTE: This setting is not recommended. Password: Enter a Wi-Fi password, or you can use the Generate new password button. MiFi X PRO 5G USER GUIDE...
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Wi-Fi Privacy Separation: Check this box to keep each connected device on this network isolated from all other connected devices. This provides additional security if some connected devices are unknown or not completely trusted. NOTE: For normal operation, this should be unchecked. Select Save Changes. MiFi X PRO 5G USER GUIDE...
On the web UI Home page, the Connected Devices panel lists all devices currently connected to your MiFi, along with the network they are using. To manage connected devices, select from the Home page Connected Devices panel (or select Connected Devices from the web UI side menu). MiFi X PRO 5G USER GUIDE...
MAC Address: The MAC Address (unique network identifier for this connected device). • Link Local: The Link-Local IPv6 address if the connected device supports IPv6. Click the up arrow icon to collapse the row. MiFi X PRO 5G USER GUIDE...
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MAC address. To unblock a blocked device, click the Unblock button and select Save Changes. The device is removed from the Blocked list and appears in the Connected Devices list above. MiFi X PRO 5G USER GUIDE...
Preferences tab This tab allows you to configure options for the MiFi touchscreen, notification settings, and web UI display settings. The Preference tab includes three sub tabs: • Device Preferences • Notifications • User Preferences MiFi X PRO 5G USER GUIDE...
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MiFi touchscreen. NOTE: If ON, settings can be configured on the MiFi touchscreen, including Factory Reset, which resets all settings to factory default settings and disconnects all connected devices. MiFi X PRO 5G USER GUIDE...
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MiFi at which you want to stop charging other devices in order to reserve MiFi battery power. NOTE: Using the Charge Other Device feature depletes your battery faster than normal use. Select Save Changes. MiFi X PRO 5G USER GUIDE...
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Indicate alerts with sound: Check this box to have your MiFi make sounds upon startup, shutdown, and other various events. This setting is enabled by default. This option is grayed out if Stealth mode is MiFi X PRO 5G USER GUIDE...
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Software update Roaming Wi-Fi off Network selection Service notifications NOTE: This section is grayed out if the Stealth mode setting above is checked, or Indicate alerts with sound is unchecked. MiFi X PRO 5G USER GUIDE...
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Number format: Choose the format for decimal numbers displayed in the web UI (using a period or comma as the decimal point). Select your display choices from the drop-down menus and click Save Changes to update settings. MiFi X PRO 5G USER GUIDE...
The version of software currently installed for the modem component. App Version: The app version currently installed. PRI Version: The configuration version currently applied to the MiFi. Cute Version: The cute version of the software currently installed on your MiFi. MiFi X PRO 5G USER GUIDE...
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This section displays details about the last software update. Software Update History This section displays details of the last updates that have been downloaded and installed to this device. If no updates have been installed, this section displays the current software version. MiFi X PRO 5G USER GUIDE...
NOTE: If you enter an incorrect password five times in a row, you will be locked out of the web UI. To unlock it, restart your MiFi. Click the Download button. The file is automatically downloaded to your Downloads folder. This configuration file contains all settings for your MiFi. MiFi X PRO 5G USER GUIDE...
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MiFi and disconnecting you from the web UI. Restart Device Restart: This button turns your MiFi off and on again. Turn Off Device Turn Off: This button turns your MiFi off. MiFi X PRO 5G USER GUIDE...
GPS over Wi-Fi feature. Unless there is a good reason to do so, you should not change the port number. Acceptable port values are between 1024 and 65535. Click Save Changes to update settings. MiFi X PRO 5G USER GUIDE...
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Altitude: Altitude for the last location fix. Accuracy: A measure of the accuracy of the horizontal position obtained by the GPS receiver. NOTE: You can change the format of measurement (Feet or Meters) in Settings > Preferences > User Preferences. MiFi X PRO 5G USER GUIDE...
Click Reset to reset a profile to default values. Click the Add New Connection Profile button to add an additional APN connection profile for this SIM. Add New Connection Profile Connection Profile Name: Enter a name to identify this connection profile. MiFi X PRO 5G USER GUIDE...
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Password: Enter the password for your private network. NOTE: This option is not visible when Authentication is set to None. IP Connection Type: Select an IP connection type from the drop-down (IPv4, IPv6, or IPv4/IPv6). Click Save Changes or Cancel. MiFi X PRO 5G USER GUIDE...
Advanced tab Advanced settings are intended only for users with advanced technical knowledge. For information about the Advanced Settings page, go to Chapter 4, Advanced Settings on page 72. MiFi X PRO 5G USER GUIDE...
Home page About panel (or select About from the web UI side menu). The About page includes the following tabs: • Internet Status • Internet Sessions • Diagnostics • Device Info • Logs MiFi X PRO 5G USER GUIDE...
IP Address: The global IPv6 address for the MiFi (blank if IPv6 is turned off or is not supported by the current network connection or operator). DNS: The Domain Name Server currently used by the MiFi. MiFi X PRO 5G USER GUIDE...
IPv4 Address: The IP address for the session. IPv6 Address: The global IPv6 address for the session (blank if IPv6 is turned off or is not supported by the current network connection or carrier). MiFi X PRO 5G USER GUIDE...
ICCID: The unique ID number assigned to the SIM card. This field is blank if there is no SIM card installed, or a SIM error condition exists. MiFi X PRO 5G USER GUIDE...
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-80 dBm is a stronger signal than -90 dBm. SNR: Signal to Noise Ratio. A measure of the ratio between signal strength and noise level. SNR values are positive, and higher numbers are better. Roaming: Indicates whether roaming is on. MiFi X PRO 5G USER GUIDE...
OS Version: The version number for the Operating System and its components. App Version: The app version currently installed. Cute Version: The cute version of the software currently installed on your MiFi. PRI Version: The configuration version currently applied to the MiFi. MiFi X PRO 5G USER GUIDE...
System Log: This tab displays the log data of events other than mobile data connections that occurred on this device. Refresh: Updates the displayed log data. Clear log: Deletes all existing log data. This makes new data easier to read. Export Log: Allows you to download log data. MiFi X PRO 5G USER GUIDE...
The Help page includes two tabs: • Help • Customer Support Help tab This page provides links to help topics for every page of the Admin web UI and general topics useful for getting started with your MiFi. MiFi X PRO 5G USER GUIDE...
Continue, the Cellular tab of the Advanced page appears. The Advanced page includes ten tabs: • Cellular • • • Firewall • MAC Filter • • Port Filtering • Port Forwarding • • Inseego Connect MiFi X PRO 5G USER GUIDE...
Select Network Manually: You may wish to use this option if multiple networks are available and you have a preference. NOTE: This option is available only if Enable automatic network selection is off. Click the button to scan for available networks, then choose the preferred network. Click Save Changes. MiFi X PRO 5G USER GUIDE...
DNS 1 IP address: Enter the IP address for the primary DNS. This address is required to use the Manual DNS feature. DNS 2 IP address: Enter the IP address for the secondary (backup) DNS. This address is optional and may be left blank if desired. Click Save Changes. MiFi X PRO 5G USER GUIDE...
Unlocked - SIM PIN was needed, but has already been entered. No SIM - No SIM is detected. Check that the SIM is inserted correctly. SIM Error - SIM is detected, but is not responding as expected and cannot be used. MiFi X PRO 5G USER GUIDE...
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Turn off PIN Lock - Turns off a PIN lock that was previously turned on so that entry of a PIN is no longer required to connect to the mobile network. To perform this operation, you must enter the current PIN. Current PIN: Enter the current PIN. Click Save Changes. MiFi X PRO 5G USER GUIDE...
Destination IP address: Enter the IP address of the connected device you wish to become the DMZ device (the DMZ destination). NOTES: You can check the IP address of each connected device on the Connected Devices screen. DMZ functionality is limited to IPv4 addresses only. Click Save Changes. MiFi X PRO 5G USER GUIDE...
Notes on Blocking Devices There are two ways to block devices from connecting to the MiFi: • Temporarily block a device from connecting to the MiFi via the primary and guest networks and via USB or ethernet. MiFi X PRO 5G USER GUIDE...
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If the MAC Filter is ON, and a device is enabled for the MAC Filter, then the device will be able to connect. However, it can still be blocked using Connected Devices > Block or by disabling the MAC Filter. MiFi X PRO 5G USER GUIDE...
Port Filtering • DMZ (Firewall) Turn on IP Passthrough: Check the box to enable IP Passthrough. IPPT Interface: Select the interface used by the network device you wish to become the IP Passthrough device. MiFi X PRO 5G USER GUIDE...
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Turn on IPv6: Check this box if any of your connected devices support IPv6. This enables IPv6 connected devices to make IPv6 connections to the Internet. Link-Local Address: The Link-Local IPv6 address if the connected device supports IPv6. Click Save Changes to activate and save new settings. MiFi X PRO 5G USER GUIDE...
NOTE: You can also view the current Port Filtering setting (ON/OFF) in the Settings panel on the web UI Home page. NOTE: When IP Passthrough is turned on, port filtering capabilities are set through the connected host routing system and settings on this page are not available. MiFi X PRO 5G USER GUIDE...
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Yes indicates the protocol is standardised for the port number. No indicates the protocol is standardised for the port number. Assigned indicates the port number is assigned by IANA (Internet Assigned Numbers Authority) for protocol use, but may not be standardised. MiFi X PRO 5G USER GUIDE...
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Delete: Check this box to delete a custom application. NOTE: Click on the Port Filtering tab again to remove deleted custom applications from view on the screen. Click Save Changes to save any changes made to the custom applications. MiFi X PRO 5G USER GUIDE...
In this case, Port Forwarding cannot be used, because Internet users cannot reach your IP address. NOTE: When IP Passthrough is turned on, port forwarding capabilities are set through the connected host routing system and settings on this page are not available. MiFi X PRO 5G USER GUIDE...
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Yes indicates the protocol is standardised for the port number. No indicates the protocol is standardised for the port number. Assigned indicates the port number is assigned by IANA (Internet Assigned Numbers Authority) for protocol use, but may not be standardised. MiFi X PRO 5G USER GUIDE...
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Delete: Check this box to delete a custom application. NOTE: Click on the Port Forwarding tab again to remove deleted custom applications from view on the screen. Click Save Changes to save any changes made to the custom applications. MiFi X PRO 5G USER GUIDE...
To configure a VPN connection, click Configure OpenVPN Settings. OpenVPN Configuration Files: Drag and drop the OpenVPN configuration files from your OpenVPN provider in the file upload area. Username: Enter your OpenVPN connection username here. MiFi X PRO 5G USER GUIDE...
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Click Save Changes and Connect to save your configurations and connect to the VPN server. Clear All OpenVPN Settings: This button deletes all OpenVPN files, logs, and resets all OpenVPN settings. MiFi X PRO 5G USER GUIDE...
DOWN – The MiFi is NOT communicating with Inseego Connect servers. Last Reported: The time when your MiFi last sent a packet to Inseego Connect servers. Reporting Interval: This is the interval at which your MiFi will send packets into the Inseego Connect server.
To restore power, follow these steps: 1. Manually press and hold the MiFi Power button for three seconds to turn it back on. 2. If the battery is depleted, charge the MiFi with the wall charger. MiFi X PRO 5G USER GUIDE...
NOTE: You can find the primary network name and password by tapping Wi-Fi Name/Password on your MiFi – swipe left to see the guest network name and password. Once connected to the Internet, the MiFi Home screen displays the connected device. MiFi X PRO 5G USER GUIDE...
On the MiFi Admin web UI: The Connected Devices panel on the Home page lists the number of connected devices to the right of Connected Devices. Click in the bottom-right corner of the panel for details on connected devices. MiFi X PRO 5G USER GUIDE...
• The when the MiFi is on, the LED status light on the blinks slowly as a “sign of life”. • You can press and release the Power button to wake up the touchscreen. MiFi X PRO 5G USER GUIDE...
Contact your service provider for assistance. More Information Documentation for your MiFi is available online. Go to https://inseego.com/download/mifixpro- userguide-telstra.pdf. Or, from the MiFi Admin web UI, select Help > Customer Support > User Guide. MiFi X PRO 5G USER GUIDE...
Product specifications and regulatory information Product specifications Regulatory information Product Certifications and Supplier’s Declarations of Conformity Wireless communications Important Consumer Safety Information Safety hazards Proper battery use and disposal MiFi X PRO 5G USER GUIDE...
The device shall be able to withstand the following ESD: 8kV contact / 15kV air discharge. Vibration stability: The device shall be able to withstand the following vibration profile: 10- 2000Hz, 1.5G acceleration, 3 axes. MiFi X PRO 5G USER GUIDE...
MAC address filtering, NAT firewall, port forwarding, port filtering, VPN passthrough, OpenVPN * Battery life varies depending on the number of wireless and fixed connected devices, data activity, and screen on time. † Data plan required. Coverage subject to network availability. MiFi X PRO 5G USER GUIDE...
Inseego Corp. or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the M3200 device, or failure of the M3200 device to transmit or receive such data.
– this may result in the device operating at higher temperatures and may, in turn, shorten the battery life. Safety hazards Do not operate the MiFi X PRO 5G in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices.
Replace the battery only with another battery that has been qualified with the system per IEEE 1725. Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard. • Promptly dispose of used batteries in accordance with local regulations. MiFi X PRO 5G USER GUIDE...
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Avoid dropping the MiFi or battery. If the MiFi or the battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. • Improper battery use may result in a fire, explosion, or other hazard. MiFi X PRO 5G USER GUIDE...
GB — Gigabyte. A multiple of the unit byte for digital information storage. Usage depends on bytes. It also applies to data context. When referring to disk capacities it usually means 10 transmission quantities over telecommunication circuits. MiFi X PRO 5G USER GUIDE...
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Network Operator — The vendor that provides your wireless access. Known by different names in different regions, some examples are: wireless provider, network provider, or cellular carrier. • Network Technology — The technology on which a particular network provider’s system is built; such as LTE or GSM. MiFi X PRO 5G USER GUIDE...
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• SSID — Service Set IDentifier. The name assigned to a Wi-Fi network. • TCP/IP — Transmission Control Protocol/ Internet Protocol. The set of communications protocols used for the Internet and other similar networks. MiFi X PRO 5G USER GUIDE...
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• WPA3 —The next generation of Wi-Fi Protected Access. WPA3 simplifies security, provides more robust authentication, increased cryptographic strength, and offers additional capabilities for personal and enterprise networks. WPA3 retains interoperability with WPA2 devices. MiFi X PRO 5G USER GUIDE...
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can i fit an external antenna to this device MF 3200