Encrypting/Decrypting Data
If your HP iPAQ has been off for longer than the time you selected during
setup, your data is encrypted. When you turn the device on, you are
prompted to authenticate using your fingerprint, PIN, and/or password.
After successful authentication, your data is decrypted. This may take a
few moments depending on the amount of data you chose to have
encrypted. However, encryption runs in the background, and you can
perform other tasks on your HP iPAQ during this time.
You can monitor the decryption process in two ways:
If you selected Display encryption status on the Encryption
•
Settings screen during setup, the HP ProtectTools window displays
the decryption status.
•
If you choose not to display this status, the encryption/decryption
process proceeds in the background, allowing you to use your HP
iPAQ for other purposes.
In either case, a Blue Lock icon appears in the Taskbar at the bottom of
the Today screen during decryption. When the icon disappears,
decryption is complete. Typically the HP iPAQ responds more slowly
during the encryption/decryption process.
You must authenticate yourself and wait for the decryption process to
complete before synchronizing using Microsoft ActiveSync. If decryption
is not complete before synchronization begins, ActiveSync may not be
initiated. To correct the problem, disconnect and reconnect the device
after decryption is complete.
If you enable Server Synchronization on ActiveSync, it is recommended
that you do not select a Mobile Schedule to automatically initiate
synchronization. Since authentication and decryption are necessary when
the HP iPAQ is turned on, automatic synchronization does not work
properly when HP ProtectTools is enabled. The same problem may also
arise when using other server-based synchronization products.
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