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Summary of Contents for Samsung NP930XBE-K03HK

  • Page 1 User Manual www.samsung.com...
  • Page 2: Table Of Contents

    Samsung Security Regulatory compliance Windows recovery statements Samsung Update Keyboard function WEEE symbol information Online Support (S Service) Touchpad Q&A Samsung package Take- Samsung PC Help (Self- Fingerprint recognition Back program help application) Memory card slot Samsung PC Cleaner External display...
  • Page 3: Getting Started

    • T his user manual is specially designed to detail the computer’s change without prior notice. For the latest version of the functions and features. manual, refer to the Samsung website, www.samsung.com. • T he user manual supplied with the computer may vary depending on the model.
  • Page 4 Getting started Instructional icons and expressions Copyright Copyright © 2018 Samsung Electronics Warning: situations that could cause injury to yourself or others This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated,...
  • Page 5 Getting started • H DMI, the HDMI logo, and Trademarks the term High Definition • S amsung and the Samsung logo are trademarks or registered Multimedia Interface are trademarks of Samsung Electronics. trademarks or registered • I ntel and Core are trademarks or registered trademarks of the trademarks of HDMI Licensing LLC.
  • Page 6 Getting started Data precautions Product capacity representation Samsung Electronics shall not be liable for any data loss. Please Storage capacity representation take care to avoid losing any important data and back up your data to prevent any such data loss.
  • Page 7: Layout

    Getting started Layout Front view • F eatures or options may differ depending on the model. ► For 13.3 inch models • T he items marked as optional may not be provided or may be provided in different locations. •...
  • Page 8 Getting started ► For 15 inch models Number/Name Description Camera indicator • T his indicates the camera light operating status. • U sing this camera, you can take Camera still pictures and record video. • Y ou can use the built-in Microphone microphone.
  • Page 9 Getting started Operating status LED and illumination Number/Name Description sensor • S hows the operating status of the computer. Operating status – Red: Charging – Green: Fully charged – Blue: Turned on • T he sensor detects the ambient light.
  • Page 10 Getting started Right view ► For 13.3 inch models ► For 15 inch models Number/Name Description Number/Name Description Memory card slot Memory card slot • I nsert a memory card into the slot. • I nsert a memory card into the slot. (optional) (optional) •...
  • Page 11 Getting started Left view Number/Name Description • T his jack connects to the AC ► For 13.3 inch models DC jack adapter to supply power to the computer. • C onnect various peripheral USB 3.0 port devices, such as a mouse, camera, or keyboard.
  • Page 12 Getting started ™ ™ ™ The charging feature of the USB-C port or Charging a USB-C device or Thunderbolt 3 device ™ Thunderbolt 3 port ™ ™ Connect and charge your USB-C or Thunderbolt 3 device by connecting it to the computer. Charging the computer •...
  • Page 13 AC adapter. Internal battery • T o remove or replace the internal battery, take it to a Samsung Service Center. You will be charged for this service. • S ound is emitted from the speakers.
  • Page 14: Turning The Computer On And Off

    Open the LCD panel. Set the device not to automatically turn on the computer when the LCD panel is opened. 1. Select the Start button ( ) → Samsung Settings. 2. Select System → Auto booting → Off.
  • Page 15 Getting started Turning the computer off About Windows Activation When you turn the computer on for the first time, the Windows Select the Start button ( ). activation screen appears. Follow the activation procedures according to the instructions on → Shut down. Select the screen to use the computer.
  • Page 16: Unlocking The Screen

    Getting started Unlocking the screen Windows To unlock the lock screen, do one of the following: Microsoft Windows is an operating system that is used to control a computer. • M ouse: Click the lock screen. • I mages and available features may differ depending on •...
  • Page 17 Getting started • Y ou can enable or disable push notifications for Action Center applications. You can also set personalized hot keys The Windows 10 action center allows you to receive system to appear in the action center by selecting the Start notifications, such as updates, and push notifications, such as button ( ) →...
  • Page 18: Basics

    Basics Keyboard Enter text or access computer functions with the keyboard. • I mages and available features may differ depending on the model and operating system. • T he keyboard layout may differ depending on the country. Using hot keys •...
  • Page 19 • R ight-click: Perform the right-click function. Fn + • M ute: Mute or unmute the audio. If the hot keys do not work properly, install the Samsung • V olume Control: Adjust the volume level. Settings application.
  • Page 20: Touchpad

    Basics Touchpad Clicking Tap the touchpad or press the left touchpad button. Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. •...
  • Page 21 Basics Gesture functions Right-clicking This function enables right-clicking. Swiping To right-click an item, press the right touchpad button. To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. Click Dragging To move an icon or an app tile to a desired location, press and hold it and then drag it to the target position with the left touchpad button pressed.
  • Page 22 Basics Configuring touchpad gestures Pinching To zoom in, spread two fingers apart while viewing a website, Configure touchpad gestures to use the touchpad more efficiently. map, or image. Pinch to zoom out. Select the Start button ( ) → → Devices → Touchpad → desired options.
  • Page 23: Fingerprint Recognition

    Basics Fingerprint recognition Select Add under Password to create a password. Select Add under PIN to create a PIN number. You can unlock the screen using your fingerprint rather than entering a password. Select Set up under Fingerprint to start the fingerprint registration.
  • Page 24 Basics Enter your PIN in the Making sure it’s you window. Repeatedly lift and rest your finger on the fingerprint recognition sensor until setup is complete. The fingerprint recognition sensor’s location may vary depending on the model. Fingerprint registration is complete. If you want to add another fingerprint, select Add another.
  • Page 25 Basics Removing the fingerprint For better fingerprint recognition • P revent the fingerprint recognition sensor from being Select the Start button ( ) → → Accounts → Sign-in scratched or damaged by metal objects, such as coins, keys, options. and necklaces.
  • Page 26: Memory Card Slot

    Basics • S ome memory cards may not be fully compatible with Memory card slot the computer. Using an incompatible card may damage the computer or the memory card, or corrupt the data Use a memory card to transfer data to other devices. You can use stored in it.
  • Page 27 Basics Inserting a memory card Removing a memory card Press the memory card until it clicks. When the memory card If there is a cover in the memory card slot or a dummy card, comes out, grasp the card and pull it out of the slot. remove it.
  • Page 28 Basics • T o use a memory card to exchange data with a digital Formatting a memory card device, formatting the data with the digital device is Before using the memory card for the first time, you should format recommended.
  • Page 29: External Display

    Basics External display Connect the other end of the cable to the HDMI port of the external display. Connecting the computer to an external display device can be <When using an HDMI cable> useful for presentations or when watching a movie. The cables required to connect an external display are sold separately.
  • Page 30 Basics You can select the dual view (extend) mode. Connect the power cord to the external display. Select the Start button ( ) → → System → Display, Turn on the display and change its display mode to one that and then select Detect on the Multiple displays option.
  • Page 31: Wireless Lan

    Basics Wireless LAN Connecting to a Wi-Fi network Connect the computer to a wireless network to use the Internet. On the taskbar, select The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional.
  • Page 32 Basics Deactivating the Wi-Fi feature Select a network from the list of detected wireless networks and select Connect automatically → Connect. When you are not using the Wi-Fi feature, turn it off to save battery power. Select on the taskbar. Select Wi-Fi.
  • Page 33: Bluetooth

    Select the Start button ( ) → → Devices → Add (for example, pirating copies of files or illegally tapping Bluetooth or other device. communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 34 Basics Unpairing Bluetooth devices Select Bluetooth to select a device you want to add and finish pairing. Select the Start button ( ) → → Devices. Your computer will display the paired devices. Select the device to unpair from your computer and select Remove device →...
  • Page 35: Thunderbolt

    Basics Connecting two computers that support ™ Thunderbolt 3 (For 15 inch ™ Thunderbolt models) ™ Use a Thunderbolt 3 cable (sold separately) to connect the ™ You can use Thunderbolt 3 devices or share files and printers by ™ computers via their Thunderbolt 3 ports.
  • Page 36 Basics Set your network profile sharing options and select Save On the main computer’s Desktop, select the icon for the changes to save your settings. connected computer to access the folder being shared. The following screen is an example of selecting Turn on If the computer does not properly scan your network discovery and Turn on file and printer sharing.
  • Page 37: Applications

    • S ome applications may not be supported depending on the model. • A pplications that are provided by Samsung can be installed from Samsung Update. • T hird-party software related services...
  • Page 38: Samsung Settings

    • S et the screen brightness and color. and the application version. • S et the AMOLED photo mode, flicker Display Select the Start button ( ) → Samsung Settings. free, video HDR+, and outdoor+ mode. Select an option to configure the corresponding function.
  • Page 39: Samsung Security

    F12 key. Press and hold the Setting the privacy folder Alternatively, select the Start button ( ) → Samsung → Samsung Security → Privacy Folder and select the Inactive Select the Start button ( ) → Samsung → Samsung switch.
  • Page 40 You can protect your computer system and your privacy safely. Select Secret Screen. Select the Start button ( ) → Samsung → Samsung Security → Block Recording and then select the switch to turn on the block recording feature.
  • Page 41: Samsung Update

    Samsung Update Select Update all. Or, select Install or Update of the item to be updated. Install and update Samsung applications and drivers on the The items will be updated. computer easily and conveniently. This application enables the user to search for or download the BIOS, drivers, and applications over the Internet.
  • Page 42: Online Support (S Service)

    A service associate can resolve any problems you have with your computer using the online chat and remote control program. You Online Support (S Service) can receive the help when you are having trouble using Samsung software. You can access the online service for free for a certain period of time after purchasing your computer.
  • Page 43: Samsung Pc Help (Self-Help Application)

    On a smartphone, tap Samsung PC Help. Use Samsung PC Help to access help-related content for On the Samsung PC Help main screen, select a menu to Samsung computers from a smartphone. display the available content. Watch the Samsung PC Help videos to become familiar with new •...
  • Page 44: Samsung Pc Cleaner

    Samsung PC Cleaner You can check the apps, services, and disk usage information of your computer with Samsung PC Cleaner. It also maintains the system performance by removing unnecessary programs and files. Select the Start button ( ) → Samsung PC Cleaner.
  • Page 45: Settings & Upgrade

    Settings & Upgrade Controlling brightness using the taskbar → On the taskbar, select . You can adjust the level of brightness. LCD brightness Adjust the LCD brightness to reduce eye strain and save power. Controlling brightness using the keyboard • T o dim the LCD screen, press and hold the Fn key and press the F2 key.
  • Page 46 • S tandard: Appropriate for normal environments and convenient for most situations. Select the Start button ( ) → Samsung Settings. • P hoto Editing: Appropriate for viewing photos. • R eading: Appropriate for reading documents.
  • Page 47: Volume

    Settings & Upgrade Volume • T o mute or unmute the volume, press and hold the Fn key and press the F6 key. Adjust the system volume or sound volume when playing music or video. Controlling volume using the keyboard •...
  • Page 48: Bios (Setup Utility)

    Define a boot password, change the boot priority, or configure the Turn on the computer. installed chipsets. Before the Samsung logo appears, press the F2 key several • I ncorrect settings may cause the system to malfunction times. or crash.
  • Page 49 Settings & Upgrade The BIOS screen Number Name • S etup items The BIOS setup screen appears as shown below. • S etup tools You can change BIOS settings using the keyboard or mouse. – Help: View the help for BIOS set up. –...
  • Page 50 • I f you forget the Supervisor Password or HDD setup. Password, request assistance from the Samsung • U ser Password (low security level): This password is required Service Center. In this case, a service fee will be charged.
  • Page 51 Setup Notice window, select Ok to Then, press the F2 key several times before the Samsung logo complete the setup. appears to enter the BIOS setup screen.
  • Page 52 Removing a password Change the boot priority from the BIOS setup. Turn on the computer. Turn on the computer. Before the Samsung logo appears, press the F2 key several times. Before the Samsung logo appears, press the F2 key several times.
  • Page 53 Settings & Upgrade Using the Battery Calibration Function Select Advanced → Smart Battery Calibration. When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the difference between the actual battery charge and the remaining Touch Pad Mouse charge display.
  • Page 54 The battery is not user-serviceable or user-replaceable. • T o safely remove or replace the battery, take the device to a Samsung Service Center. You will be charged for this service. Plug the AC adapter into an electric socket.
  • Page 55 Settings & Upgrade Battery status When the battery is fully charged, the operating status LED turns green. Disconnect the AC adapter from the computer. Move the cursor over the battery icon on the taskbar to view the current battery charge. Viewing the current battery charge when the computer is turned off Connect or disconnect the AC adapter from the computer to view...
  • Page 56: Battery

    Instruction messages related to battery life are displayed Checking battery life instruction messages properly when the Samsung Settings application is When the battery has expired, an instruction message may appear installed on your computer. The messages may vary on the screen.
  • Page 57: Troubleshooting

    Troubleshooting • T he Samsung Recovery application may not be provided in models with less than 64 GB of storage. For models with less than 64 GB of storage, recover the computer to the factory default settings by reinstalling Windows.
  • Page 58 Backing up data. When the computer starts Windows: Select the Start button ( ) → Samsung Recovery. When the computer does not start Windows: Turn on the computer and press the F4 key several times before the Samsung logo appears.
  • Page 59 Backing up user data You can back up data files and folders. Select the Start button ( ) → Samsung Recovery → Back up computer. Turn on the computer and press the F4 key several times.
  • Page 60 When backing up to an external storage device, connect the device to the computer. Select the Start button ( ) → Samsung Recovery. Select Backup and restore management. Follow the on-screen instructions to complete data recovery.
  • Page 61 Connect the new drive to the computer with an external hard drive connector. Select the Start button ( ) → Samsung Recovery. Select Create a factory state disk or Create a disk copy.
  • Page 62: Windows Recovery Function

    Troubleshooting Windows recovery function Q&A If the Samsung Recovery application is not supported by the When experiencing problems with the computer, try these computer, reinstall Windows using the recovery function of solutions. Windows. Windows Reinstalling Windows will erase all data saved on the computer.
  • Page 63 The computer has an additional partition for restoring data or manufacturer is calculated assuming that 1 KB = 1,000 Bytes. saving backup files (only for models with the Samsung Recovery However, the operating system (Windows) calculates the storage application). This partition is called a Recovery Area and it...
  • Page 64 Select the Start button ( ) → Samsung → Samsung Security → How can I restore a computer that does not have the Block Recording and tap the switch to turn the features off.
  • Page 65: Appendix

    Product specifications • T he Storage device capacity of a computer in which Samsung Recovery is installed, is smaller than the The system specifications may differ depending on the derived product specification. model. For detailed system specifications, refer to the product •...
  • Page 66: Ergonomic Tips

    Appendix Ergonomic tips • U se an adjustable chair with firm, comfortable support. • A djust the height of your chair so that thighs are horizontal to Maintaining the proper posture during computer use is very the floor and feet are flat on the floor. important to prevent physical injury.
  • Page 67 Appendix Arms and hands • W hen using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. •...
  • Page 68 Appendix Eye position and display illumination Hearing and volume control VOLUME Check your volume! • E nsure that the volume is not too loud before using the headset or earpiece. Excessive exposure to loud sounds can • P osition the screen at least 50 cm away from your eyes. cause hearing damage.
  • Page 69 Appendix Operating conditions • I f anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using • T ake at least a 10 minute break every hour. the computer. •...
  • Page 70: Powering Your Device

    Appendix Powering your device • Y ou must insert the power plug when the power indicator light (LED) is lit green. If the plug is connected properly, the power indicator light remains green. Charging the battery on an airplane Otherwise, the power indicator light turns off.
  • Page 71 Appendix Using an auto adapter Using an airplane charging converter When a 12 VDC power supply is available a cigarette lighter socket Depending on the type of airplane you are traveling on, use the will be provided. Use the optional auto adapter to use the 12 VDC auto adapter and charging converter.
  • Page 72: Safety Precautions

    • D o not use a damaged power cord. computer. • D o not overload a multi-outlet or an extension cord beyond • S ince this is commonly applied to Samsung Computers, the specified voltage/current capacity. some pictures may differ from actual products.
  • Page 73 If water or other substances enters the product, disconnect your product or cause the computer to malfunction. They may the power cable and contact a Samsung Service Center. For also cause a fire or cause the battery to explode. notebook computers that are supplied with an optional •...
  • Page 74 Appendix Replace a run-down battery with a new, Samsung-approved Usage related battery. Do not use the computer on heated floors or electric pads, or Dispose of worn-out batteries properly. on beds, blankets, or cushions that block the ventilation of the •...
  • Page 75 If the computer is dropped or broken, disconnect the power shock or fire. cord and contact a Samsung Service Center. For notebook computers that are supplied with an optional removable When using the computer on its side, ensure the vents are clear battery, disconnect the battery.
  • Page 76 Appendix Do not place or use the computer on slanted or vibrating Usage related surfaces. Do not use the pen for unintended purposes, such as poking Failure to do so may result in computer malfunction or damage. the body like eyes or ears and do not put it in your mouth. Doing so may result in physical injury.
  • Page 77 Make sure to use the disconnect the power plug from the wall outlet and contact a emergency disc eject method only when the Optical Disc Drive Samsung Service Center immediately. For notebook computers has stopped. that are supplied with an optional removable battery, There is a danger of injury.
  • Page 78 Broken glass or acrylic could cause injury to your hands and face. • T o minimize possible interference with a pacemaker, use your Take the device to a Samsung Service Center to have it repaired. computer only on the side of your body that is opposite the pacemaker.
  • Page 79 Never disassemble or repair the product by yourself. Take care when touching the product or parts. There is a danger of accident. Use authorized Samsung Service The computer may be damaged or you may be injured. Center.
  • Page 80 Appendix Storage and movement related Cautions on preventing data loss (hard disk management) Do not store the computer in an enclosed space, such as a computer bag, while it is running. Take care not to damage the data on a storage device. Failure to do so may result in fire.
  • Page 81 Samsung’s quality standards for bad pixels are as follows: • B right dot: 2 or fewer • B lack dot: 4 or fewer •...
  • Page 82: Important Safety Information

    Appendix Important safety information Setting up the system • R ead and follow all instructions marked on the product and in the documentation before operating the system. Retain all Safety instructions safety and operating instructions for future use. The system is designed and tested to meet the latest standards for •...
  • Page 83 Appendix • E nsure that the fan vents on the bottom of the casing are Care during use clear at all times. Do not place the computer on a soft surface, • D o not walk on the power cord or allow anything to rest on it. doing so will block the bottom vents.
  • Page 84 Appendix • U nplug the system from the wall outlet and contact a Operating instructions Samsung Service Center if: When installing and operating devices please refer to safety – The power cord or plug is damaged. requirements in the user manual.
  • Page 85: Replacement Parts And Accessories

    Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Use only replacement parts and accessories recommended by Contact the Samsung Service Center for information on how to manufacturer. dispose of batteries that you cannot use or recharge any longer.
  • Page 86 Appendix • L aser Safety Note: Use of controls or adjustments or Laser safety performance of procedures other than those specified All systems equipped with CD or DVD drives comply with the in this manual may result in hazardous radiation appropriate safety standards, including IEC 60825-1.
  • Page 87 Appendix Power cord requirements General requirements The requirements listed below are applicable to all countries: The power cord set (all plug, cable and AC adapter plug) you received with your computer meets the requirements for use in • A ll power cord sets must be approved by an acceptable the country where you purchased your equipment.
  • Page 88: Regulatory Compliance Statements

    Appendix Regulatory compliance The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international statements RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequency safety standards and Wireless guidance recommendations, manufacturer believes these devices are safe...
  • Page 89 Appendix • R adio frequency wireless communication can interfere • E very country has different restrictions on the use of with equipment on commercial aircraft. Current wireless devices. Since your system is equipped with aviation regulations require wireless devices to be a wireless device, when traveling between countries turned off while traveling in an airplane.
  • Page 90 Appendix United States of America Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in USA and Canada Safety Requirements and Notices an explosive environment unless the device has been Do not touch or move antenna while the unit is transmitting or modified to be qualified for such use.
  • Page 91 Responsible Party – U.S. Contact Information which can be determined by turning the equipment Samsung Electronics America, Inc. off and on, the user is encouraged to try to correct the QA Lab America interference by one or more of the following measures: 19 Chapin Rd.
  • Page 92 Appendix Intentional emitter per FCC Part 15 If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user (If fitted with 2.4 G band or 5 G band) may find the following booklet helpful: “Something About Low power, Radio LAN type devices (radio frequency (RF) wireless Interference.
  • Page 93 Appendix Health and safety information Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including Exposure to Radio Frequency (RF) Signals interference that may cause undesired operation of the device.
  • Page 94 For body worn operation, this model meets the FCC RF exposure For corresponding model only guidelines when used with Samsung accessory designated for this The Specific Absorption Rate (SAR) is a measure of the rate of product. Non-compliance with the above restrictions may result in absorption of RF energy by the human body expressed in units violation of FCC RF exposure guidelines.
  • Page 95 Samsung Electronics Suzhou Computer Co., Ltd. No. 198, Fangzhou Road, Suzhou Industrial Park, Jiangsu Province, 215021, China Tel: +86-0512-6253-8988 For the web or the phone number of the Samsung Service Center, see the Warranty or contact the retailer where you purchased your product.
  • Page 96: Weee Symbol Information

    This marking on the product, accessories or literature indicates For information on Samsung’s environmental commitments that the product and its electronic accessories (for example, and product specific regulatory obligations e.g. REACH visit: charger, headset, USB cable) should not be disposed of with other samsung.com/uk/aboutsamsung/samsungelectronics/...
  • Page 97 Hg, Cd or Pb indicate that the battery To find the nearest recycling location, go to our website: contains mercury, cadmium or lead above the reference levels www.samsung.com/recyclingdirect in EC Directive 2006/66. If batteries are not properly disposed or call, (877) 278-0799.
  • Page 98: Samsung Package Take-Back Program

    Appendix Samsung package Take-Back program In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following number for the locations nearest you. CRT Processing, LLC (877) 278-0799 Kathy Severson – Logistics contact Dispose unwanted electronics through an approved recycler.
  • Page 99 Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. www.samsung.com English. 09/2018. Rev. 1.0...

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