Samsung A1/NP930XCJ-K01UK User Manual
  1. Manuals
  2. Brands
  3. Samsung Manuals
  4. Laptop
  5. A1/NP930XCJ-K01UK
  6. User manual

Samsung A1/NP930XCJ-K01UK User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
User Manual
www.samsung.com

Advertisement

Table of Contents
loading

Related Manuals for Samsung A1/NP930XCJ-K01UK

Summary of Contents for Samsung A1/NP930XCJ-K01UK

  • Page 1 User Manual www.samsung.com...

  • Page 2: Table Of Contents

    WEEE symbol information Samsung Security Keyboard function Samsung package Take- Samsung Update Touchpad Q&A Back program Online Support (S Service) Bluetooth Mouse Samsung PC Help (Self- (optional) help application) Fingerprint recognition Samsung PC Cleaner Memory card tray Quick Search External display...

  • Page 3: Getting Started

    • T his user manual is specially designed to detail the computer’s change without prior notice. For the latest version of the functions and features. manual, refer to the Samsung website, www.samsung.com. • T he user manual supplied with the computer may vary depending on the model.
  • Page 4 Getting started Instructional icons and expressions Copyright Copyright © 2019 Samsung Electronics Warning: situations that could cause injury to yourself or others This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated,...
  • Page 5 Getting started • H DMI, the HDMI logo, and Trademarks the term High Definition • S amsung and the Samsung logo are trademarks or registered Multimedia Interface are trademarks of Samsung Electronics. trademarks or registered • I ntel and Core are trademarks or registered trademarks of the trademarks of HDMI Licensing LLC.
  • Page 6 Getting started Data precautions Product capacity representation Samsung Electronics shall not be liable for any data loss. Please Storage capacity representation take care to avoid losing any important data and back up your data to prevent any such data loss.

  • Page 7: Layout

    Getting started Layout Front view • F eatures or options may differ depending on the model. ► For 13.3 inch models • T he items marked as optional may not be provided or may be provided in different locations. •...
  • Page 8 Getting started ► For 15.6 inch models Number/Name Description Camera indicator • T his indicates the camera light operating status. • U sing this camera, you can take Camera still pictures and record video. • Y ou can use the built-in Microphone microphone.
  • Page 9 Getting started Operating status LED and illumination Number/Name Description sensor • S hows the operating status of the computer. Operating status – Red: Charging – Green: Fully charged – Blue: Turned on • T he sensor detects the ambient light.
  • Page 10 Getting started Right view Number/Name Description • S ound is emitted from the Speaker speakers. Memory card tray • I nsert a memory card. • C onnect various peripheral USB 3.1 port devices, such as a mouse, camera, or keyboard.
  • Page 11 Getting started Left view Number/Name Description • T his jack connects to the AC DC jack adapter to supply power to the computer. HDMI port • U sed to connect an HDMI cable to an external device. • C onnect and charge a ™...
  • Page 12 Getting started ™ ™ The charging feature of the Thunderbolt 3 port Charging a Thunderbolt 3 device ™ Connect and charge your Thunderbolt 3 device by connecting it Charging the computer to the computer. Connect an external power supply (sold separately) to the •...
  • Page 13 AC adapter. Internal battery • T o remove or replace the internal battery, take it to a Samsung Service Center. You will be charged for this ► For 15.6 inch models service. If the bottom of the computer is replaced, the model name, serial number, and some logos will no longer be present.

  • Page 14: Turning The Computer On And Off

    Open the LCD panel. Set the device not to automatically turn on the computer when the LCD panel is opened. 1. Select the Start button ( ) → Samsung Settings. 2. Select System → Auto booting → Off.
  • Page 15 Getting started Turning the computer off About Windows Activation When you turn the computer on for the first time, the Windows Select the Start button ( ). activation screen appears. Follow the activation procedures according to the instructions on → Shut down. Select the screen to use the computer.

  • Page 16: Unlocking The Screen

    Getting started Unlocking the screen Windows To unlock the lock screen, do one of the following: Microsoft Windows is an operating system that is used to control a computer. • M ouse: Click the lock screen. • I mages and available features may differ depending on •...
  • Page 17 Getting started • Y ou can enable or disable push notifications for Action Center applications. You can also set personalized hot keys The Windows 10 action center allows you to receive system to appear in the action center by selecting the Start notifications, such as updates, and push notifications, such as button ( ) →...

  • Page 18: Basics

    Basics Keyboard Enter text or access computer functions with the keyboard. • I mages and available features may differ depending on the model and operating system. • T he keyboard layout may differ depending on the country. Using hot keys •...
  • Page 19 • M ute: Mute or unmute the audio. will not work. • Q uick Search: Search for content on the • V olume Control: Adjust the volume level. device quickly. If the hot keys do not work properly, install the Samsung Settings application.

  • Page 20: Touchpad

    Basics Touchpad Clicking Tap the touchpad or press the left touchpad button. Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. •...
  • Page 21 Basics Gesture functions Right-clicking This function enables right-clicking. Swiping To right-click an item, press the right touchpad button. To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. Click Dragging To move an icon or an app tile to a desired location, press and hold it and then drag it to the target position with the left touchpad button pressed.
  • Page 22 Basics Configuring touchpad gestures Pinching To zoom in, spread two fingers apart while viewing a website, Configure touchpad gestures to use the touchpad more efficiently. map, or image. Pinch to zoom out. Select the Start button ( ) → → Devices → Touchpad → desired options.

  • Page 23: Bluetooth Mouse (Optional)

    Basics Bluetooth Mouse (optional) Power button Move and adjust cursors and pointers that appear on the screen with your mouse. CONNECT button • T he mouse may not be available depending on the model. • T he mouse’s appearance may vary depending on the model.
  • Page 24 Basics Connection and use In the Add a device window, select Bluetooth. The computer will start searching for Bluetooth devices. Open the battery cover insert the battery ensuring that the polarity is matched. Select the mouse to connect to from the list of Bluetooth devices found.

  • Page 25: Fingerprint Recognition

    Basics Fingerprint recognition Select Windows Hello PIN → Add to create a PIN number. Select Windows Hello Fingerprint → Set up to start the You can sign in to Windows, apps, and services by teaching fingerprint registration. Windows to recognize your fingerprint. Select Get started on the Windows Hello setup window.
  • Page 26 Basics Removing the fingerprint For better fingerprint recognition • P revent the fingerprint recognition sensor from being Select the Start button ( ) → → Accounts → Sign-in scratched or damaged by metal objects, such as coins, keys, options. and necklaces.

  • Page 27: Memory Card Tray

    Basics • S ome memory cards may not be fully compatible with Memory card tray the computer. Using an incompatible card may damage the computer or the memory card, or corrupt the data Use a memory card to transfer data to other devices. You can use stored in it.
  • Page 28 Basics Inserting a memory card Removing a memory card Insert the ejection pin into the hole on the memory card tray Insert the ejection pin into the hole on the memory card tray and gently remove the memory card tray from the memory and gently remove the memory card tray from the memory card tray slot.
  • Page 29 Basics • T o use a memory card to exchange data with a digital Formatting a memory card device, formatting the data with the digital device is Before using the memory card for the first time, you should format recommended.

  • Page 30: External Display

    Basics External display Connecting to a display The method for connecting to an external display may Connecting the computer to an external display device can be differ depending on cable types. useful for presentations or when watching a movie. The cables required to connect an external display are sold separately.
  • Page 31 Basics You can select the dual view (extend) mode. Press and hold the Fn key and press the F4 key. Select the Start button ( ) → → System → Display, Select a mode. and then select Detect on the Multiple displays option. PC screen only Show the screen on the computer monitor only.

  • Page 32: Wireless Lan

    Basics Wireless LAN Connecting to a Wi-Fi network Connect the computer to a wireless network to use the Internet. → Network. On the taskbar, select The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional.
  • Page 33 Basics Deactivating the Wi-Fi feature Select a network from the list of detected wireless networks and select Connect automatically → Connect. When you are not using the Wi-Fi feature, turn it off to save battery power. Select on the taskbar. Select Wi-Fi.

  • Page 34: Bluetooth

    (for example, pirating copies of files or illegally tapping Select Expand to expand the action center menu when communications for commercial purposes). Samsung is the Bluetooth menu does not appear. not responsible for the repercussion of illegal use of the Bluetooth feature.
  • Page 35 Basics Unpairing Bluetooth devices Select Bluetooth to select a device you want to add and finish pairing. Select the Start button ( ) → → Devices. Your computer will display the paired devices. Select the device to unpair from your computer and select Remove device →...

  • Page 36: Thunderbolt

    Basics ™ Set your network profile sharing options and select Save Thunderbolt changes to save your settings. ™ The following screen is an example of selecting Turn on You can use Thunderbolt 3 devices or share files and printers by ™...

  • Page 37: Wireless Power Share (Wps)

    Basics Wireless Power Share (WPS) On the main computer’s Desktop, select the icon for the connected computer to access the folder being shared. Wireless Power Share is a feature that allows you to charge other If the computer does not properly scan your devices, such as a smartphones, using your computer’s battery.
  • Page 38 Basics Precautions for sharing power Place the device you want to charge onto the touchpad with the device’s back facing. • D o not place the device on the touchpad with a credit card or radio-frequency identification (RFID) card (such •...

  • Page 39: Applications

    • S ome applications may not be supported depending on the model. • A pplications that are provided by Samsung can be installed from Samsung Update. • T hird-party software related services...

  • Page 40: Samsung Settings

    • S et network functions and settings. Network • S et the appropriate color for the user Select the Start button ( ) → Samsung Settings. environment. Display Select an option to configure the corresponding function.

  • Page 41: Samsung Security

    Press and hold the key and press the F12 key. Setting the privacy folder Alternatively, select the Start button ( ) → Samsung Select the Start button ( ) → Samsung Security. Security → Privacy Folder and select the Hide switch.
  • Page 42 • D ark Screen Effect: Make the window black. privacy folder. • O pacity Effect: Make the window transparent. Alternatively, select the Start button ( ) → Samsung Security → Privacy Folder and select the Show switch. Using the secret screen The privacy folder will not appear in the File Explorer.

  • Page 43: Samsung Update

    Samsung Update Select Update all. Or, select Install or Update of the item to be updated. Install and update Samsung applications and drivers on the The items will be updated. computer easily and conveniently. This application enables the user to search for or download the BIOS, drivers, and applications over the Internet.

  • Page 44: Online Support (S Service)

    A service associate can resolve any problems you have with your computer using the online chat and remote control program. You Online Support (S Service) can receive the help when you are having trouble using Samsung software. You can access the online service for free for a certain period of time after purchasing your computer.

  • Page 45: Samsung Pc Help (Self-Help Application)

    On a smartphone, tap Samsung PC Help. Use Samsung PC Help to access help-related content for On the Samsung PC Help main screen, select a menu to Samsung computers from a smartphone. display the available content. Watch the Samsung PC Help videos to become familiar with new •...

  • Page 46: Samsung Pc Cleaner

    The screen and available features may differ depending on the Windows Restore feature. the model and the application version. System Cleaner You can optimize the computer performance by cleaning up Select the Start button ( ) → Samsung PC Cleaner. unnecessary system resources. System Cleaner Timeline manager...

  • Page 47: Quick Search

    Applications Quick Search Search for content on the computer quickly. Select the Start button ( ) → Quick Search. Alternatively, press and hold the Fn key and press the F12 key. to select the types of content you want to search. Tap the search field to enter a keyword.

  • Page 48: Settings & Upgrade

    Settings & Upgrade Controlling brightness using the taskbar On the taskbar, select Drag the adjustment bar to the desired brightness. LCD brightness Adjust the display brightness to reduce eye strain and save power. Controlling brightness using the keyboard Brightness adjustment bar •...
  • Page 49 Some options may not be available depending on the model. Select the Start button ( ) → Samsung Settings. Select the Start button ( ) → Samsung Settings. Select Display → Advanced color settings. Select Display → QLED Color, and then select an option.

  • Page 50: Volume

    Settings & Upgrade Volume • T o mute or unmute the volume, press and hold the Fn key and press the F6 key. Adjust the system volume or sound volume when playing music or video. Controlling volume using the keyboard •...

  • Page 51: Bios (Setup Utility)

    Define a boot password, change the boot priority, or configure the Turn on the computer. installed chipsets. Before the Samsung logo appears, press the F2 key several • I ncorrect settings may cause the system to malfunction times. or crash.
  • Page 52 Settings & Upgrade The BIOS screen Number Name • S etup items The BIOS setup screen appears as shown below. • S etup tools You can change BIOS settings using the keyboard or mouse. – Help: View the help for BIOS set up. –...
  • Page 53 • I f you forget the Supervisor Password or HDD setup. Password, request assistance from the Samsung • U ser Password (low security level): This password is required Service Center. In this case, a service fee will be charged.
  • Page 54 • F or some models, if the password entered message message appears, turn off the computer and turn it on again. Then, press the F2 key several times before the Samsung logo appears in the Setup Notice window, select Ok to complete the setup.
  • Page 55 Removing a password Change the boot priority from the BIOS setup. Turn on the computer. Turn on the computer. Before the Samsung logo appears, press the F2 key several times. Before the Samsung logo appears, press the F2 key several times.
  • Page 56 Settings & Upgrade Using the Battery Calibration Function Select Advanced → Smart Battery Calibration. When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the difference between the actual battery charge and the remaining Touch Pad Mouse charge display.
  • Page 57 The battery is not user-serviceable or user-replaceable. • T o safely remove or replace the battery, take the device to a Samsung Service Center. You will be charged for this service. • Y ou can use the computer while it is charging, but Plug the AC adapter into an electric socket.
  • Page 58 Settings & Upgrade Battery status When the battery is fully charged, the operating status LED turns green. Disconnect the AC adapter from the computer. Move the cursor over the battery icon on the taskbar to view the current battery charge. Viewing the current battery charge when the computer is turned off Connect or disconnect the AC adapter from the computer to view...

  • Page 59: Battery

    Instruction messages related to battery life are displayed Checking battery life instruction messages properly when the Samsung Settings application is When the battery has expired, an instruction message may appear installed on your computer. The messages may vary on the screen.

  • Page 60: Troubleshooting

    Troubleshooting • T he Samsung Recovery application may not be provided in models with less than 64 GB of storage. For models with less than 64 GB of storage, recover the computer to the factory default settings by reinstalling Windows.
  • Page 61 Backing up data. When the computer starts Windows: Select the Start button ( ) → Samsung Recovery. When the computer does not start Windows: Turn on the computer and press the F4 key several times before the Samsung logo appears.
  • Page 62 Backing up user data You can back up data files and folders. Select the Start button ( ) → Samsung Recovery → Back up computer. Turn on the computer and press the F4 key several times.
  • Page 63 When backing up to an external storage device, connect the device to the computer. Select the Start button ( ) → Samsung Recovery. Select Backup and restore management. Follow the on-screen instructions to complete data recovery.
  • Page 64 Connect the new drive to the computer with an external hard drive connector. Select the Start button ( ) → Samsung Recovery. Select Create a factory state disk or Create a disk copy.

  • Page 65: Windows Recovery Function

    Troubleshooting Windows recovery function Q&A If the Samsung Recovery application is not supported by the When experiencing problems with the computer, try these computer, reinstall Windows using the recovery function of solutions. Windows. Windows Reinstalling Windows will erase all data saved on the computer.
  • Page 66 The computer has an additional partition for restoring data or manufacturer is calculated assuming that 1 KB = 1,000 Bytes. saving backup files (only for models with the Samsung Recovery However, the operating system (Windows) calculates the storage application). This partition is called a Recovery Area and it...
  • Page 67 Select the Start button ( ) → Samsung Security → Block How can I restore a computer that does not have the Recording and tap the switch to turn the features off.

  • Page 68: Appendix

    Product specifications • T he Storage device capacity of a computer in which Samsung Recovery is installed, is smaller than the The system specifications may differ depending on the derived product specification. model. For detailed system specifications, refer to the product •...

  • Page 69: Ergonomic Tips

    Appendix Ergonomic tips • U se an adjustable chair with firm, comfortable support. • A djust the height of your chair so that thighs are horizontal to Maintaining the proper posture during computer use is very the floor and feet are flat on the floor. important to prevent physical injury.
  • Page 70 Appendix Arms and hands • W hen using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. •...
  • Page 71 Appendix Eye position and display illumination Hearing and volume control VOLUME Check your volume! • E nsure that the volume is not too loud before using the headset or earpiece. Excessive exposure to loud sounds can • P osition the screen at least 50 cm away from your eyes. cause hearing damage.
  • Page 72 Appendix Operating conditions • I f anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using • T ake at least a 10 minute break every hour. the computer. •...

  • Page 73: Safety Precautions

    • D o not use a damaged power cord. computer. • D o not overload a multi-outlet or an extension cord beyond • S ince this is commonly applied to Samsung Computers, the specified voltage/current capacity. some pictures may differ from actual products.
  • Page 74 If water or other substances enters the product, disconnect your product or cause the computer to malfunction. They may the power cable and contact a Samsung Service Center. For also cause a fire or cause the battery to explode. notebook computers that are supplied with an optional •...
  • Page 75 Appendix Replace a run-down battery with a new, Samsung-approved Usage related battery. Do not use the computer on heated floors or electric pads, or Dispose of worn-out batteries properly. on beds, blankets, or cushions that block the ventilation of the •...
  • Page 76 If the computer is dropped or broken, disconnect the power shock or fire. cord and contact a Samsung Service Center. For notebook computers that are supplied with an optional removable When using the computer on its side, ensure the vents are clear battery, disconnect the battery.
  • Page 77 Appendix Do not place or use the computer on slanted or vibrating Usage related surfaces. Do not use the pen for unintended purposes, such as poking Failure to do so may result in computer malfunction or damage. the body like eyes or ears and do not put it in your mouth. Doing so may result in physical injury.
  • Page 78 Make sure to use the disconnect the power plug from the wall outlet and contact a emergency disc eject method only when the Optical Disc Drive Samsung Service Center immediately. For notebook computers has stopped. that are supplied with an optional removable battery, There is a danger of injury.
  • Page 79 Broken glass or acrylic could cause injury to your hands and face. • T o minimize possible interference with a pacemaker, use your Take the device to a Samsung Service Center to have it repaired. computer only on the side of your body that is opposite the pacemaker.
  • Page 80 Never disassemble or repair the product by yourself. Take care when touching the product or parts. There is a danger of accident. Use authorized Samsung Service The computer may be damaged or you may be injured. Center.
  • Page 81 Appendix Storage and movement related Cautions on preventing data loss (hard disk management) Do not store the computer in an enclosed space, such as a computer bag, while it is running. Take care not to damage the data on a storage device. Failure to do so may result in fire.
  • Page 82 LCD, but a small number of bad pixels does not generally affect computer performance. Samsung’s quality standards for bad pixels are as follows: • B right dot: 2 or fewer • B lack dot: 4 or fewer •...

  • Page 83: Important Safety Information

    Appendix Important safety information Setting up the system • R ead and follow all instructions marked on the product and in the documentation before operating the system. Retain all Safety instructions safety and operating instructions for future use. The system is designed and tested to meet the latest standards for •...
  • Page 84 Appendix • E nsure that the fan vents on the bottom of the casing are Care during use clear at all times. Do not place the computer on a soft surface, • D o not walk on the power cord or allow anything to rest on it. doing so will block the bottom vents.
  • Page 85 Appendix • U nplug the system from the wall outlet and contact a Operating instructions Samsung Service Center if: When installing and operating devices please refer to safety – The power cord or plug is damaged. requirements in the user manual.

  • Page 86: Replacement Parts And Accessories

    Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Use only replacement parts and accessories recommended by Contact the Samsung Service Center for information on how to manufacturer. dispose of batteries that you cannot use or recharge any longer.
  • Page 87 Appendix • L aser Safety Note: Use of controls or adjustments or Laser safety performance of procedures other than those specified All systems equipped with CD or DVD drives comply with the in this manual may result in hazardous radiation appropriate safety standards, including IEC 60825-1.
  • Page 88 Appendix Power cord requirements General requirements The requirements listed below are applicable to all countries: The power cord set (all plugs, cable and AC adapter plugs) you received with your computer meets the requirements for use in • A ll power cord sets must be approved by an acceptable the country where you purchased your equipment.

  • Page 89: Regulatory Compliance Statements

    Appendix Regulatory compliance The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international statements RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequency safety standards and Wireless guidance recommendations, manufacturer believes these devices are safe...
  • Page 90 Appendix • R adio frequency wireless communication can interfere • E very country has different restrictions on the use of with equipment on commercial aircraft. Current wireless devices. Since your system is equipped with aviation regulations require wireless devices to be a wireless device, when traveling between countries turned off while traveling in an airplane.
  • Page 91 Appendix United States of America Explosive Device Proximity Warning Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in USA and Canada Safety Requirements and Notices an explosive environment unless the device has been Do not touch or move antenna while the unit is transmitting or modified to be qualified for such use.
  • Page 92 Responsible Party – U.S. Contact Information which can be determined by turning the equipment Samsung Electronics America, Inc. off and on, the user is encouraged to try to correct the 85 Challenger Road.
  • Page 93 Appendix Intentional emitter per FCC Part 15 If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user (If fitted with 2.4 G band or 5 G band) may find the following booklet helpful: “Something About Low power, Radio LAN type devices (radio frequency (RF) wireless Interference.
  • Page 94 Appendix Health and safety information Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including Exposure to Radio Frequency (RF) Signals interference that may cause undesired operation of the device.
  • Page 95 For body worn operation, this model meets the FCC RF exposure For corresponding model only guidelines when used with Samsung accessory designated for this The Specific Absorption Rate (SAR) is a measure of the rate of product. Non-compliance with the above restrictions may result in absorption of RF energy by the human body expressed in units violation of FCC RF exposure guidelines.
  • Page 96 Samsung Electronics Suzhou Computer Co., Ltd. No. 198, Fangzhou Road, Suzhou Industrial Park, Jiangsu Province, 215021, China Tel: +86-0512-6253-8988 For the web or the phone number of the Samsung Service Center, see the Warranty or contact the retailer where you purchased your product.

  • Page 97: Weee Symbol Information

    This marking on the product, accessories or literature indicates For information on Samsung’s environmental commitments and that the product and its electronic accessories (for example, product regulatory obligations, e.g. REACH, WEEE or Batteries, visit charger, headset, USB cable) should not be disposed of with other our sustainability page available via: www.samsung.com.
  • Page 98 To find the nearest recycling location, go to our website: contains mercury, cadmium or lead above the reference levels www.samsung.com/recycling or call, 1-800-SAMSUNG. in EC Directive 2006/66. If batteries are not properly disposed For battery recycling go to call2recycle.org; or call 1-800-822-8837.

  • Page 99: Samsung Package Take-Back Program

    Appendix Samsung package Take-Back program In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following number for the locations nearest you. CRT Processing, LLC (877) 278-0799 Kathy Severson – Logistics contact Dispose unwanted electronics through an approved recycler.
  • Page 100 Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. www.samsung.com English. 10/2019. Rev. 1.0...

This manual is also suitable for:

A1/np950xcj-k01ukNp930xcj-k01usNp950xcj-k01us

Table of Contents