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Summary of Contents for Royal 410DX
- Page 3 Periodic management reporting systems • Battery back-up / memory protection of records PLUS... The ROYAL CONSUMER PRODUCT SUPPORT HOTLINE gives you the opportunity to call for operational assistance and problem resolution. Please call toll-free: Customer Service: 1-800-272-6229 (USA and Canada)
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Page 4: Table Of Contents
TABLE OF CONTENTS INTRODUCING YOUR CASH REGISTER ......................1 STANDARD ACCESSORIES ..........................1 USING THIS MANUAL............................1 SPECIFICATIONS, SAFETY AND FCC ........................2 BATTERY SAFETY AND MAINTAINING THE CASH REGISTER............... 3 KEYPAD FUNCTIONS............................4-5 SET-UP ................................5 THE CONTROL SWITCH ............................6 CASH DRAWER .............................. - Page 5 TABLE OF CONTENTS TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER............33 STANDARD TRANSACTIONS..........................33 Registering a Single Item Sale and Tendering Change..................33 Registering a Sale with Multiple Items ........................ 33 Registering a Charge Transaction........................33 Using Split Tendering............................34 MINUS (-) KEY TRANSACTIONS ..........................
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Page 6: Introducing Your Cash Register
SETTING THE REGISTER PROGRAM Transaction examples provide steps for key operations. Sample receipts are included. Royal's helpful "Quick Start" program (Page 12) will provide you with the most basic programming options for the operation of your new cash register. Many users find "Quick Start"... -
Page 7: Specifications, Safety And Fcc
Total: 9-digit display with 7 numeric-digits input and readout. PRINTER: Alpha Numeric Thermal Printer PAPER SUPPLY: 57/58 MM (2 1/4") Single-Ply, Thermal Paper Tape (ROYAL brand part #013127) MEMORY PROTECTION: Approximately 30 days after power interruption 2 Size AA (1.5-Volt) Batteries (User installed. Not included with unit.) -
Page 8: Battery Safety And Maintaining The Cash Register
BATTERY SAFETY & MAINTAINING THE CASH REGISTER FEDERAL COMMUNICATIONS COMMISSION (FCC) RADIO FREQUENCY INTERFERENCE STATEMENT INFORMATION TO THE USER (continued) IN CANADA: This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatuses set forth in the Radio Interference Regulations of the Canadian Department of Communications. Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la Class B prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere de Communications du Canada. -
Page 9: Keypad Functions
KEY PAD FUNCTIONS 4/12 8/16 dept. void shift (text) 3/11 7/15 chk/RA ref/- shift (caps) (DW) 2/10 6/14 #/ST/NS chg/PO qty/time Clerk (BS) (num) amount tend 5/13 TOTAL (enter) (space) 1. [ ] - Paper Feed Key - Advances the paper tape with no effect on register entries. 2. -
Page 10: Set-Up
KEY PAD FUNCTIONS 9. Numeric Entry Keys – 11-key Numeric Key Pad, including keys [0] through [9] and double-zero [00]. 10. Department Keys - Used to select non-taxable and taxable sales at the pre-programmed tax rate. 11. [ dept shift ] – Department Shift Key - Used to access Department 9 – 16 keys. 12. -
Page 11: The Control Switch
THE CONTROL SWITCH The Control Switch on the right-edge of the cash register must be properly positioned to operate or program the cash register. The Control Switch is also used to access the “X” and “Z” modes to print or reset the totals for the management reports. -
Page 12: The Display
THE DISPLAY READING THE DISPLAY The display shows entry amounts and related transaction information through use of numbers and special symbols. The display window is situated so that the operator can view the operations. The display is read from left to right as follows. Department - The first 2-digits display the department number associated for the specific entry. -
Page 13: Error Conditions
ERROR CONDITIONS THE ERROR ALARM SYSTEM The error alarm system warns of an operator error (usually pressing the wrong key for a specific type of entry) or an error when setting a program option. When the error beep tone sounds, an "E" appears in the display and the keypad locks. -
Page 14: The Battery Back-Up System
THE BACK-UP BATTERY SYSTEM During cash register operations, all transaction data for the management report is stored in the register's memory. The memory also holds all the optional program information, such as PLU and department information programmed in the register. The memory is protected by 2 pcs standard "AA"... -
Page 15: Installing The Battery
INSTALLING A NEW PAPER ROLL As you use the cash register, you will need to replace the paper roll. Your cash register has a thermal printer that prints receipts for the customer or a journal tape. Use 2 1/4 inch (57.5 mm) wide standard thermal register paper. Do not use bond paper because the register does not use a ribbon or ink cartridge for printing. - Page 16 PAGE INTENTIONALLY LEFT BLANK...
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Page 17: Quick Start
QUICK START Quick Start is a brief but complete start-up program that allows you to "get started" immediately on the most basic aspects of operating your new cash register. Follow these directions precisely: Read and follow the set-up instructions on pages 1-11. Reminder: It is important that the register is plugged in before the back-up batteries are installed. - Page 18 Once you have mastered the Quick Start operations, you may want to take advantage of other valuable register functions such as Percent Discount Rate, Price Look-Ups (PLU’s) and Security Codes. If you have questions regarding Quick Start or any other aspects of the machine operation, call Royal Customer Service, toll-free, at 1-800-272-6229. HELPFUL HINTS FOR A SUCCESSFUL START-UP GENERAL INFORMATION It is not necessary to re-program the entire machine to make a single program change or correction.
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Page 19: Setting Programs
SETTING PROGRAMS This cash register allows you to set programs customized to your individual business requirements. These programs include: - Setting the Time and Date - Setting the Clerk System - Setting a Percent Discount (-%) Rate - Assigning a Department Tax Status and Pre-set Department prices - Setting a Tax Rate - Creating Price Look-Ups (PLU’s) - Assigning a Security Code for the Program and "Z"... -
Page 20: Setting The Date And Time
SETTING THE DATE AND TIME Set the date option to print the current date at the top of each receipt, journal record or management report. Set the time option to print the current time at the bottom of the receipt. The time will automatically print and display in military –... -
Page 21: Setting The Clerk System
SETTING THE CLERK SYSTEM The Clerk System allows transactions to be associated with a clerk #. Optionally, there can be a security code assigned to each clerk number. The benefit of the system is that sales can be tracked by clerk; a Clerk Report captures the number of transactions and sales for each Clerk number. -
Page 22: Percent Discount (-%)
PERCENT DISCOUNT (-%) Setting this option automatically calculates the preset rate each time the [-%] key is pressed. This percentage rate can be discounted from an individual item or an entire transaction. You can override the program rate by manually entering a different rate. (See TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER). -
Page 23: Department Tax Status
DEPARTMENT PROGRAMMING Each department can represent a category of merchandise. For example, Department 1 can represent sales of beverages; Department 2, sandwiches; Department 3, candy; etc. Each department can be programmed as taxable or non-taxable. If desired, each department can also be programmed with a preset price, although that preset price can be overridden at any time. -
Page 24: Department Programming
DEPARTMENT PROGRAMMING ZERO PRICE ENTRY SETTING This procedure allows a price of zero ($0.00) to be entered for a department or PLU price during set-up programming. The default setting does not accept a "0" price. 1. Enter the Program mode: Move the Control Switch to the "prog" position. 2. -
Page 25: Text Programming
TEXT PROGRAMMING SELECTING THE TEXT The text is chosen by the [text] key. DISPLAY <--- Normal programming mode d P 0 1 [<text>] <--- Department name P L 0 0 0 1 [<text>] <--- PLU name C L 0 1 [<text>] <--- Clerk name... -
Page 26: Character Code Entry
TEXT PROGRAMMING (Continued) 2) CHARACTER CODE ENTRY: Characters can be entered by two-digit codes. Following are the character codes: & ’ í ¿ á é Í ó ú > ” < Ä Û Ö ü Ñ ñ DW: Double width code. Example: "FOOD"... -
Page 27: Double Receipts
DOUBLE RECEIPTS DOUBLE RECEIPT SETTING ( 12 ) - ( Status ) - [ Void ] 1 Digit Status: 0 = Double receipt enable (Default Value = 0) 1 = Double receipt disable Example: ( 12 ) - ( 1 ) - [ Void ] VOID/CORR 1.21 TO ISSUE DOUBLE RECEIPTS... -
Page 28: Department Shift Function
DEPARTMENT SHIFT FUNCTION DEPARTMENT SHIFT FUNCTION Single Department Entry: Enter amount ) - [ dept shift ] - [ DEPARTMENT ] Repeat Department Entry: Enter amount ) - [ dept shift ] - [ DEPARTMENT ] [ DEPARTMENT ] Multiple Department Entry: Enter quantity ) - [ qty/Time ] ( 0 - 99 ) -
Page 29: Numbered Department Function
NUMBERED DEPARTMENT FUNCTION NUMBERED DEPARTMENT ENTRIES Single Department Entry: Enter amount ) - [ dept shift ] Enter DEPT # ) - [ dept shift ] Multiple Department Entry: Enter quantity ) - [ qty/Time ] ( 0 - 99 ) Enter amount ) - [ dept shift ] Enter DEPT #... -
Page 30: Tax Rate
Royal Customer Service for more information. The tax system can be set for one of the following international settings: 0 = add-on tax: USA Tax Mode (standard setting for U.S. -
Page 31: Single Fixed Percentage Tax Rate
TAX RATE (Continued) TO PROGRAM A FIXED TAX RATE: (Recommended for Most Applications) "PRG" mode + Tax 1 - 4 + [tax Shift] + Tax Rate (4 Digit #) + (amount tend TOTAL) Note: You can program 1 Tax Rate or up to 4 Tax Rates. Remember, when you determine a department's tax status, at that point, you identify the tax rate you want for that department. - Page 32 PAGE INTENTIONALLY LEFT BLANK...
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Page 33: Price Look-Ups
PRICE LOOK UP (PLU) The Price Look Up system allows for fast, accurate entry of an item and automatically tracks the number of items sold. Each PLU number is associated to one item or sku. There are 2 methods in programming PLU’s. One method is to set the PLU number with a preset price known as a Fixed PLU Price. -
Page 34: Plu Confirmation Report
PLU CONFIRMATION REPORT To print a PLU Confirmation Report 1. If needed, enter the program mode: Move the Control Switch to the "prog" position. 2. Press the [PLU] key. All the PLU’s that have been programmed will print. See sample printout below. 3. -
Page 35: Security Code And Decimal Point
SETTING THE SECURITY CODE AND DECIMAL POINT SECURITY CODE: For Program and Management Report Protection Management Reports can be printed in either the "X" or "Z" positions on the Control Switch. When printed in the "Z" position, transaction totals are reset to zero. Assigning a security code can prevent accidental reset of transaction totals. - Page 36 PAGE INTENTIONALLY LEFT BLANK...
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Page 37: Summary Of Programs
SUMMARY OF PROGRAMS Listed below is a recap of all the basic programs set according to some of the examples used previously in the manual: Program/Example Type/Press SET CONTROL SWITCH TO "prog" SETTING 2-DECIMAL PLACES (12) + [Void] ALLOWING ZERO DOLLAR PRICE ENTRIES (81) + [Void] SET DATE: MARCH 7, 2014 (030714) + [#ST/NS]... -
Page 38: Transaction Examples For Operating The Cash Register
TRANSACTION EXAMPLES STANDARD TRANSACTIONS Registering a Single Item Sale and Tendering Change NOTE: Up to 7 digits can be used for the amount of the entry. Example: Register a $1.00 item in Department 1 (linked to Tax Rate #1 with 5.5% tax). Subtotal transaction and compute change for $5.00 cash tendered. -
Page 39: Using Split Tendering
TRANSACTION EXAMPLES (Continued) Using Split Tendering Example: Register a $10.00 item and a $15.00 item to Department 2; split the total between $20.00 cash and $5.00 charge. 1. [1000] + [DEPARTMENT 2] 2. [1500] + [DEPARTMENT 2] 3. [#ST/NS] 4. [2000] + [amount tend TOTAL] 5. -
Page 40: Percent Discount (-%) Transactions
TRANSACTION EXAMPLES (Continued) PERCENT DISCOUNT (-%) TRANSACTIONS Custom Discounting (-%) on Individual Items / Overriding the Preset Discount (-%) Note: Up to four digits can be used for the discount percentage (0-99.99%). You MUST enter two digits after the decimal position. Example: Register a 10% discount to a transaction. -
Page 41: Plu Codes
TRANSACTION EXAMPLES (Continued) PLU CODES Note: PLU Codes must be programmed to use this feature. See The Register Programs to assign PLU information. Using a Fixed PLU Price: Example: Register PLU #1 programmed at the preset price of $1.50: 1. [1] + [PLU] 2. -
Page 42: Voids
TRANSACTION EXAMPLES (Continued) VOID AND REFUNDS Voiding the Previous Entry in the Middle of a Sale: Example: Void a $2.00 entry to Department 2 made in error. Then register a $3.00 item in Department 2. 1. [200] + [DEPARTMENT 2] 2. -
Page 43: Refunds
TRANSACTION EXAMPLES (Continued) REFUNDS Refund a Single Item: Example: Refund a $1.00 item in Department 1. 1. [ref/-] 2. [100] + [DEPARTMENT 1] 3. [amount tend TOTAL] Refund Multiple Items: Example: Refund a $1.00 item in Department 1 and a $2.00 item in Department 2. 1. -
Page 44: Tax Override Transactions
TRANSACTION EXAMPLES (Continued) TAX OVERRIDE TRANSACTIONS Exempting Tax on an Item: NOTE: Use this procedure to exempt an item from being taxed when registered to a taxable department. Example: Exempt tax from Tax Rate # 1 of a $2.00 item linked to Department 1 (preset at 5.5% fixed tax rate # 1). 1. -
Page 45: Other Transactions
TRANSACTION EXAMPLES (Continued) OTHER TRANSACTIONS Registering Money Received on Account: Example: Register $10.00 received on account. 1. [1000] + [RA] Paying Money Out: Example: Pay out $5.00. 1. [500] + [PO] Registering an Identification Number: NOTE: Up to 7 digits can be used for the identification number. This entry can be made prior to or after any operation. The # identification is not added to the management report or totals and is NOT retained in the memory of the cash register. -
Page 46: Management Reports
"X" AND "Z" SALES MANAGEMENT REPORTS Transaction data is maintained in the memory of the cash register as long as the battery back-up system is in effect. This data can be printed as a report for management review. The Management Report can be printed from either the "X" or the "Z" position on the Control Switch. "X"... -
Page 47: Balancing Formulas
BALANCING FORMULAS The following examples illustrate how totals are calculated for the management reports: System Balance: 1 – 24 DEPARTMENTS (+) NET SALES (+) MINUS SALES (+) -% TOTAL (+) RETURN TOTAL (+) VOID TOTAL (=) GROSS SALES (+) NET SALES (+) PREVIOUS GRAND TOTAL (=) ENDING GRAND TOTAL Media Balance:... -
Page 48: Plu And Clerk Reports
PLU AND CLERK REPORTS PLU Report PLU Reports can be taken in either the X or Z position. Remember, if the PLU Report is taken in the Z position, the total will be reset to zero. 1. Move the Control Switch to the "X" or "Z" position as desired. 2. -
Page 49: Troubleshooting (Full System Clear Procedure)
C. Plug the register back-in and replace the batteries. D. Turn the register “on” to the appropriate mode and reprogram the register. 6. If you cannot resolve your difficulty using the previous four steps, feel free to call the Royal Customer Service at 1-800-272-6229. -
Page 50: Tax System Preset
TAX SYSTEM PRESET In addition to the USA tax mode of ADD-ON TAX which is the standard factory setting for this register, two other tax systems are available as follows: 1. Canadian Tax System - Special tax programming for the taxation system in Canada. 2. -
Page 51: Vat Tax System
VAT TAX SYSTEM The VAT tax system, which stands for Value Added Tax, is most commonly used in Mexico and European Countries. With VAT tax, the tax amount is already included in the price of the item, yet the tax amount will also be printed as a separate item on the itemized receipt. -
Page 52: Canadian Tax System
CANADIAN TAX SYSTEM To choose the Canadian Tax System, please complete the following: 1. Enter the Program Mode: Move the Control Switch to the "prog" position. 2. Type [3], type [1], then press the [Void] key to set the register for Canadian Tax System. 3. - Page 53 CANADIAN TAX SYSTEM (Continued) CANADIAN TAX - METHOD 2 GST Tax: PST Tax: GST/PST Tax: Both 7% and 8% calculated as tax-on-tax (piggyback calculation) For the Canadian tax system of TAX-on-TAX: • To Activate Tax-on-Tax: Type [5], type [1], then press the [Void] key. •...
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Page 54: Accessories
Duplicate Cash Drawer/Journal Lock Key Set (Key # 515) (set of 2 keys) 47300511 Thermal Paper 013127 Owner's Manual 410DXIM0418A (Shipping & Handling is not required when ordering this item only) Call toll-free at 1-800-272-6229 or visit our website at www.royal.com. -
Page 55: Limited Warranty
08807 USA warrants that your NEW Royal Electronic Cash Register or Time Clock (“Product”) is free of defects of workmanship and materials. If there is a defect or malfunction of this Product, Royal will repair the Product free of charge as follows: PARTS: New or comparable rebuilt parts in exchange for defective parts for ONE YEAR from the date of purchase.
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Questions and answers
Is there a way for each transaction to have the tape show the source of payment? for example did your cust use a visa card as payment or mastercard or cash?
When we try to type the cash register code reads E1. What is that?
Is there a way for each transaction to have the tape show the source of payment? for example did your cust use a visa card as payment or mastercard or cash?