Sharp Aquos U SHV37 Basic Manual
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Basic Manual
• The company names and product names appearing in this manual are
trademarks or registered trademarks of their respective holders.
• For exemptions, refer to "Notes on Usage" available on the au homepage.
For inquiries, call:
Customer Service Center
For general information, charges, and operation assistance
Business hours: 9:00 to 20:00 (7 days a week)
From fixed-line phones:
 on your au cellphone.
For service cancelation procedure in case of loss or theft
Business hours: 24 hours (7 days a week)
From fixed-line phones:
In case above numbers are not available, call toll-free:
0120-977-033
0120-977-699
Keitai Guarantee Service Center
For loss, theft or damage
Business hours: 9:00 to 20:00 (7 days a week)
From fixed-line phones/au cell phones:
0120-925-919
October 2016, 1st Edition
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: SHARP CORPORATION
From au cell phones:
 area code not required
From au cell phones:
 area code not required
 (except Okinawa)
 (Okinawa)
 (toll free)
Cell phone and PHS operators collect and recycle unused 
telephones, batteries and battery chargers at stores bearing 
the        logo regardless of brand and manufacturer to protect 
the environment and reuse valuable resources.
 (toll free)
 (toll free)
濡れた状 態での充 電は、
異 常 な発 熱・焼 損 などの
原因となり大変危険です。

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Summary of Contents for Sharp Aquos U SHV37

  • Page 1 • The company names and product names appearing in this manual are trademarks or registered trademarks of their respective holders. • For exemptions, refer to “Notes on Usage” available on the au homepage. October 2016, 1st Edition Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: SHARP CORPORATION For inquiries, call: Customer Service Center For general information, charges, and operation assistance  (toll free) Business hours: 9:00 to 20:00 (7 days a week) From fixed-line phones:...
  • Page 2: List Of Packaged Items

    Preface Thank you for buying the “AQUOS U SHV37” (simply called the “SHV37” or the “product” from here on). Before using the product, be sure to read the “Basic Manual” (this manual) and “Notes on Usage”/“Setting Guide” available on the au homepage to ensure correct use.
  • Page 3: Illustrations And Descriptions In This Manual

    Illustrations and Descriptions in This Manual ■ Note on Key Illustrations In this manual, the key illustrations are simplified as shown below. ■ Description of Operations for Selecting Item/Icon/Key etc. In this manual, operation procedures are described as below. Description Explanation On the home screen, Slide/flick the Feel Home screen to switch to the...
  • Page 4: Cell Phone Etiquette

    ◎ The company names and product names appearing in this manual are trademarks or registered trademarks of their respective holders. Also, ™ and ® marks are sometimes omitted. Cell Phone Etiquette ■ Use of cell phones is not allowed in the following places! •...
  • Page 5 H ud Volume up/down key Adjust the volume. Hold down d on the lock screen to set/disable the manner mode. I f Power key Turn the screen on/off. Hold it down to turn on/off the power, restart the product, etc. J Strap eyelet K Display (Touch panel) The display surface is covered by the protective film.
  • Page 6 Proximity sensor/Light sensor, earpiece (receiver)/speaker, mouthpiece (microphone) ◎ This product combines the earpiece and speaker. When you convert to a hands-free talking or end a call, sound gradually increases to the set volume to prevent a loud sound from the speaker at your ear. ◎...
  • Page 7 Put the au Nano IC Card 04 on the au Nano IC Card 04 tray. Make sure the notches on the au Nano IC Card 04 and au Nano IC Card 04 tray face the proper orientation and put the card slowly on the tray. IC (metal) part up au Nano IC Card 04 Notches...
  • Page 8: Using A Microsd Memory Card

    Metal parts au Nano IC Card 04 tray slot Close the au Nano IC Card 04/microSD memory card cover. Using a microSD Memory Card Attaching a microSD Memory Card Open the au Nano IC Card 04/microSD memory card cover (zP.5). Slowly insert the microSD memory card into the microSD memory card slot.
  • Page 9 ◎ Do not remove the microSD memory card forcefully. Doing so may result in damage or data loss. ◎ The microSD memory card may become warm after a long time use, but this is not a fault. Charging Charging When you purchase the product, the internal battery is not fully charged. Be sure to charge the internal battery before use.
  • Page 10: Turning The Power On/Off

    Plug the common AC adapter 05 (sold separately) power plug into a 100 V AC power outlet. Common AC adapter 05 (sold separately) When charging is finished, pull the microUSB plug of the common AC adapter 05 (sold separately) straight out from the external connection jack of the product.
  • Page 11: Turning The Screen On/Off

    2 seconds) to turn it on, and then holding down d until the lock screen is displayed after the SHARP logo appears. ◎ It is recommended that you back up your data on the product before booting in safe mode.
  • Page 12 C Notifications area Notifications for missed calls, new e-mail/SMS, etc. appear as a pop-up. Double-tap notification for corresponding screen. Drag notifications area down for list of notifications. Tap notifications for corresponding screen. D Shortcuts Slide “ ” to top of screen for shortcuts. E Clock/emopa area F Screen lock Slide “...
  • Page 13: Using The Status Bar

    C Dock You can register a shortcut for the application in the dock, to start quickly. D Navigation Bar E Guide Tab When you switch the Desktop Sheet/Apps Sheet, the sheet name will be displayed. F Page Indicator The current position of the Desktop Sheet/Apps Sheet will be displayed. ◎...
  • Page 14 Using the Notification/Status Panel In the notification/status panel, you can check the details on notification icons and status icons or activate an application corresponding to the icon. You can also set the manner mode, VeilView, etc. ■ Displaying the notification panel Slide the status bar down.
  • Page 15: Setting App Permissions

    Setting the Manner Mode Set not to disturb others around you in public. Display the status panel [Tap “Manner mode” in function buttons. 《Manner mode setting screen》 A Type of manner mode B Explanation of operations C Duration until disabling manner mode D More settings E ON/OFF setting Tap it to disable the manner mode.
  • Page 16 Switching Input Methods You can switch input methods for character entry. • Following operation explanations use “Japanese - S-Shoin”. On the home screen, “Apps Sheet” [[Settings]. [Language & input] [[Current Keyboard]. [CHOOSE KEYBOARDS]. [Google Keyboard]/[S-Shoin]/[Google voice typing]. Switching Software Keyboards ] [[Input UI] On the character entry screen, [ [[QWERTY keyboard]/[12 keyboard].
  • Page 17: Troubleshooting

    Do not conduct the following operations during the software update • Do not move during software update. The following operations are not available during the software update • Operations are not available during software update. Making a call to 110 (Police), 119 (Fire and Ambulance), 118 (Regional Coast Guard Headquarters) or 157 (Customer Service Center) is not available either.
  • Page 18: After Sales Service

    Trouble Detail • Make sure the manner mode is not set. (zP.14) The display or charging/incoming indicator illuminates/ flashes, but the ringtone does not ring. • The battery is almost empty. (zP.8) A message indicating that charging is necessary is displayed. •...
  • Page 19 D When you have made mistaken operation while handling or malfunctions or damages have caused by accidents. Also, the product has traces of being dropped, water intrusion, humidity, etc. E When malfunctions or damages have arisen from earthquakes, storms, floods or other natural disasters, as well as fires, salt damages, abnormal voltage, etc.
  • Page 20 Keitai Guarantee Non-Keitai Service contents Service Plus LTE Guarantee Service member Plus LTE member Holding over and repair Customer charge (water soak and irreparable Actual cost 10,000 yen damage) Holding over and repair (theft and loss) (By model replacement) * Charge amounts are all tax excluded. ■...
  • Page 21: Sim-Unlocking The Product

    SIM-Unlocking the Product This product can be SIM-unlocked. SIM-unlocking the product allows other-carrier SIM cards to be used with it. • Requests can be made for SIM-unlocking on the au homepage or at an au shop. • Some services, functions, etc. may have restrictions when an other-carrier SIM card is used.
  • Page 22: Main Specifications

    Main Specifications ■ Main unit (SHV37) Display Approx. 5.0 inches, approx. 16.77 million colors, IGZO, 1,280×720 (HD) Approx. 137 g (including the internal battery) Weight Size (W×H×D) Approx. 71 mm×143 mm×8.3 mm (thickest point: Approx. 8.4 mm) Memory (built-in) RAM: Approx. 2 GB Internal Storage: Approx.
  • Page 23: Specific Absorption Rate (Sar) Of Cell Phones

    Please refer to the websites listed below if you would like to know more detailed information regarding SAR. ○ Ministry of Internal Affairs and Communications website: ttp://www.tele.soumu.go.jp/e/sys/ele/index.htm) ○ Association of Radio Industries and Businesses website: ttp://www.arib-emf.org/01denpa/denpa02-02.html) ○ SHARP homepage: ttp://k-tai.sharp.co.jp/support/sar/) ○ au homepage: ttp://www.au.kddi.com/english/)
  • Page 24: Ce Declaration Of Conformity

    CE Declaration of Conformity Hereby, SHARP CORPORATION declares that the radio equipment type SHV37 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: ttp://www.sharp.co.jp/k-tai/) Manufacturer's Address: Sharp Corporation, IoT Communication BU...
  • Page 25 The battery is embedded inside the product. Avoid removing the embedded battery since this may cause overheating or bursting. Do not dispose of the product with ordinary refuse. Take the product to an au Shop, or follow the local disposal regulations. Charge battery in ambient temperatures between 5°C and 35°C;...
  • Page 26: Fcc Notice

    FCC Notice - This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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