Table of Contents Introduction Get Started Parts and Functions Phone Layout Keys Direct Wave Receiver SIM Card Handling SIM Card Insert SIM Card Phone Memory/SD Card Insert SD Card Unmount SD Card Remove SD Card Format SD Card Charge the Battery Turn Your Phone On and Off Use the Touchscreen Activate Your Phone Complete the Setup Screens Set Up Smart Contacts Basic Operations Basics Home Screen and Applications (Apps) List Select Options and Navigate Screens Menu Operations Phone Settings Menu Portrait and Landscape Screen Orientation Capture Screenshots Applications Launch Applications Apps List Phone Number Silent Mode/Airplane Mode...
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Silent Mode Airplane Mode Enter Text Touchscreen Keyboards Google Keyboard Swype Google Voice Typing Tips for Editing Text Google Account Create a Google Account Sign In to Your Google Account Google Play Store Find and Install an App Request a Refund for a Paid App Update an App Uninstall an App Get Help with Google Play Lock and Unlock Your Screen Update Your Phone Update Your Phone Software Your Phone Interface Home Screen Status Bar Notifications Window Customize the Home Screen Change the Wallpaper Add Shortcuts to the Home Screen Add Widgets to the Home Screen Add Folders to the Home Screen Phone App Place and Answer Calls Call Using the Phone Dialer Answer Phone Calls In-Call Screen Layout and Operations Place Calls from Contacts/Call History Place a Call from Contacts Call from Call History...
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Optional Services Voicemail Setup Visual Voicemail Set Up Visual Voicemail Review Visual Voicemail Listen to Multiple Voicemail Messages Visual Voicemail Options Configure Visual Voicemail Settings Caller ID Blocking Call Waiting Conference Calling Call Forwarding Access Call Settings TTY Mode Contacts Add a Contact Check Contacts Contacts Screen Layout Edit a Contact Delete a Contact Share a Contact Import Contacts Back Up Contacts Smart Phone and Smart Contacts Apps Place and Answer Calls with Smart Phone Call Using the Smart Phone Dialer Answer Phone Calls with Smart Phone Place Calls from Contacts/Call History with Smart Phone Place a Call from Contacts Call from Smart Phone Call History Optional Smart Phone Services Voicemail Setup with Smart Phone Caller ID Blocking with Smart Phone Call Waiting with Smart Phone Conference Calling with Smart Phone Call Forwarding with Smart Phone Access Smart Contacts Settings...
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Add a Contact with Smart Contacts Save a Phone Number Check Smart Contacts Smart Contacts Screen Layout Edit a Contact with Smart Contacts Delete a Contact with Smart Contacts Messaging and Internet Text and Multimedia Messaging Send a Text Message Send a Multimedia Message (MMS) Save and Resume a Draft Message New Messages Notification Manage Message Conversations Text and MMS Options Create and Send Gmail Check Received Gmail Messages Open New Gmail Messages Open Gmail Messages Manage Gmail Messages Use Gmail Labels Archive Gmail Threads Mute Gmail Threads Delete Gmail Threads Search Gmail Messages Report Spam or Phishing Gmail Add Another Google (Gmail) Account Switching between Gmail Accounts Email Set Up an Email Account Add an Email Account Add an Exchange ActiveSync Account Compose and Send Email Open New Email Messages Open Email Messages Delete an Email Account Manage Your Email Inbox Data Services General Information (Sprint Spark LTE and 3G Networks)
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Sprint Spark LTE Your User Name Data Connection Status and Indicators Browser Use the Browser Add a Bookmark View Browser History Use Tabs Browser Settings Camera and Video Take Pictures and Record Videos Take a Picture Camera Viewfinder Screen Record Videos Video Shooting Screen View Pictures and Videos Using Gallery Edit Pictures Share Pictures and Videos Send Pictures or Videos by Email or Gmail Send a Picture or Video by Multimedia Message Send Pictures or Videos Using Bluetooth® Share Pictures and Videos on Facebook Share Pictures on Picasa Share Videos on YouTube Camera Settings Switch Camera Mode Set Camera Functions Useful Features NASCAR MOBILE Navigation Google Maps Scout Hangouts Google Search Use Google Search Use Google Voice Search Calculator...
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Calendar Add an Event to the Calendar View Calendar Events Sync Calendars Synchronize an Exchange ActiveSync Calendar Clock Set Alarms Additional Clock Features Twitter Install the Twitter App on Your Phone Tweet on Twitter Facebook Install the Facebook App on Your Phone Use Facebook YouTube View YouTube Videos Post a Video to YouTube Google Play Music App Play Music with Google Play Google Play Music Screen Layout Create Playlists in Google Play Music Sprint Music Plus Google Wallet OfficeSuite Clip Now Connectivity Connections Optimizer Connect to a Computer via USB Wi-Fi Turn Wi-Fi On and Connect to a Wireless Network Wi-Fi Settings Disconnect Wi-Fi Wi-Fi Direct Mobile Hotspot Tethering Bluetooth® Bluetooth® Information...
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Enable the Bluetooth® Feature Pair Bluetooth® Devices Connect to a Paired Bluetooth® Device Send Information Using Bluetooth® Receive Data via Bluetooth® View Your Phone’s Screen on Other Devices Settings Basic Settings Wi-Fi Calling Settings Wi-Fi Settings Menu Bluetooth® Settings Call Settings Data Usage Settings More Settings Airplane Mode Setting Default SMS App Settings Tethering & Portable Hotspot Settings Virtual Private Networks (VPN) Prepare Your Phone for VPN Connection Set Up Secure Credential Storage Add a VPN Connection Connect to or Disconnect from a VPN Mobile Networks Settings Cell Broadcasts Settings Harman/Kardon Audio Settings Sound Settings Display Settings Clip Now Settings Storage Settings USB Connection Settings Battery Settings Apps Settings Location Services Settings Security Settings Lock Screen Settings Language & Input Settings Backup & Reset...
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Accounts Date & Time Settings Accessibility Settings Printing Activate This Device System Updates About Phone Copyright Information For Assistance Troubleshooting Specifications Sprint Account Information and Help Sprint Account Passwords Manage Your Account Sprint Support Services Index viii...
Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new AQUOS Crystal. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read “Get Started” and “Important Information Booklet” thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless otherwise noted, instructions begin from the phone’s home screen, which is displayed by touching . Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone. The status bar and keys displayed at the bottom of the display are omitted from screenshots where unrequired in explanations. Key labels in the user guide are simplified for description purposes and differ from your phone’s display. Other Notations In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” microSD™, microSDHC™ or microSDXC™ card is referred to as an “SD Card,” “memory card,” or “storage card.” Introduction...
Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Cautions Handling Your Phone Touchscreen: Your phone uses liquid crystal in its display. When wearing polarized sunglasses and depending on the angle, the screen may appear dark or distorted. Do not put a sticker or shield (commercially-available protective film, privacy protector shield, etc.) on the display. Charger/Accessory Jack: Inserting an accessory into the incorrect jack may damage the phone. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features. Part Description 3.5 mm Headset Jack Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations. Receiver Lets you hear the other party’s voice during a call. For details on the receiver, see Direct Wave Receiver. Get Started...
Part Description Lets you return to the previous screen, or close a dialog box, Back Key options menu, the notifications window, or onscreen keyboard (for keyboard, changes to ). Drag or swipe up to open Assistant/Google. Home Key Returns you to the home screen. Drag or swipe up to open Assistant/Google. Self Camera Lens Takes pictures and records videos while facing the screen, and allows you to video conference. Touchscreen Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-touch access to all of your features and applications. Recent Apps Key Displays recently-used applications. Drag or swipe up to open Assistant/Google. Displays a phone notification, charging status, or alert. Light Sensor Detects ambient light level. Camera Lets you take pictures and videos. Charger/Accessory Jack Allows you to connect the AC adapter or the USB cable (included). Mic (Recorder Mic) Captures ambient sounds while recording videos.
Part Description Power Key Lets you turn the phone on or off or turn the screen on or off, or switch your phone to silent mode, vibration mode, or airplane mode. Volume Up/Down Keys Allows you to adjust the ringtone or media volume or adjust the voice volume during a call. Direct Wave Receiver The phone is equipped with a “Direct Wave Receiver” which transmits sound by vibrating the display area. You can call without needing to worry about where to place your phone although there is no hole in the receiver. We recommend the following usage for better hearing. Hold the Phone to Your Ear Hold the receiver so that it covers your ear as much as possible and blocks out surrounding noise for clearer sound. Adjust the position of the phone up, down, left or right to suit your hearing and the surrounding environment. Direct Wave Receiver Cautions Do not put a sticker, sheet, etc. on the display. The other party’s voice may become hard to hear. Make sure not to cover the mic with your finger etc. when you talk on the phone. When an earphone (commercially available) is connected to the phone, sound is from the earphone instead of the Direct Wave Receiver. Get Started...
How well sound can be heard differs with each individual. How well sound can be heard depends on the surrounding environment. SIM Card The SIM card is an IC card containing phone number and other customer information. Handling SIM Card Keep the following in mind when handling a SIM card. Customer is responsible for any damage caused by inserting SIM card in another-brand IC card reader, etc. The company is not responsible in such case. Always keep the IC chip clean. Wipe clean with a dry, soft cloth. Avoid applying labels. May damage SIM card. See instructions included with SIM card for handling. SIM card is the property of the company. SIM card is replaceable (at cost) in case of loss/damage. Return SIM card to the company when cancelling subscription. Returned SIM cards are recycled for environmental purposes. Note that SIM card specifications and performance may change without notice. It is recommended that you keep a separate copy of information that is stored on SIM card. The company is not responsible for damages from stored information that is lost. Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost/stolen. For details, contact Customer Service. Always power off phone before inserting/removing SIM card. Insert SIM Card Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a ...
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Lift where marked ○ (indent) and create a gap between the battery cover and the phone. Continue by sliding your finger completely around the phone under the battery cover to remove. 2. Insert SIM card in SIM card slot. Insert gently being careful of SIM card orientation (notch/(gold) IC chip facing downward). Note: To remove the SIM card, lightly press in and release. After the SIM card pops out, pull it out gently without bending. 3. Attach the battery cover. Get Started...
Press firmly where marked ○ so there are no gaps. Be careful not to press excessively and damage the battery cover. Phone Memory/SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 128 GB. Some cards may not operate properly with your phone. The phone’s memory is also available for storing data such as system data, apps, and captured pictures/videos. SD Card Cautions Content saved in phone memory/SD card: Content stored in the phone’s memory/SD card may be altered/lost due to accidents, malfunctions, repairs, phone replacement, or other handling. Back up important information regularly. The company is not responsible for damages from stored information that is altered/lost. Reading/Writing Data: Never power off while reading or writing data. SD cards used on other mobile phones: A message indicating there is app data on the SD card may appear if the SD card was used on another mobile phone (a device prior to model upgrade, etc.). First transfer the data on the SD card to your phone with the following steps to use the data. Drag the status bar down and open the notifications window > Follow the instructions in the message. If there are folders and files with the same names in phone memory as on the SD card, a prompt appears for whether to overwrite folders/files. Use adequate caution, as overwritten data in phone memory cannot be restored.
Insert SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card. If your phone has become warm, insert after it has cooled. May cause burns. 1. Remove the battery cover. Lift where marked ○ (indent) and create a gap between the battery cover and the phone. Continue by sliding your finger completely around the phone under the battery cover to remove. 2. Insert SD card. Insert SD card gently all the way in without bending and with terminals facing downward. 3. Attach the battery cover. Get Started...
Press firmly where marked ○ so there are no gaps. Be careful not to press excessively and damage the battery cover. Unmount SD Card Always unmount the SD card before removing it from your phone. 1. From home, touch > Settings . Get Started...
4. Touch OK. The menu option name changes from Unmount SD card to Mount SD card. The card is now unmounted. Remove SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card. If your phone has become warm, remove after it has cooled. May cause burns. 1. Remove the battery cover. Get Started...
Lift where marked ○ (indent) and create a gap between the battery cover and the phone. Continue by sliding your finger completely around the phone under the battery cover to remove. 2. Remove SD card. Pull SD card by tab gently without bending. 3. Attach the battery cover. Press firmly where marked ○ so there are no gaps. Be careful not to press excessively and damage the battery cover. Format SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone. Formatting deletes all SD card files. Charge handset while formatting or charge it adequately beforehand. 1. From home, touch > Settings Get Started...
5. Touch Erase everything. All data on the SD card is erased, and the card is formatted and mounted for use on your phone. Charge the Battery Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer. The battery is built into the phone. If your phone or the AC adapter is wet, never connect the micro USB plug. May cause fire, malfunction, or burns due to electric shock or short-circuiting. Always dry before use. Troubleshooting Question: LED blinks during charging. Answer: Battery is not being charged. Charge with specified AC adapter. Question: Cannot charge while abroad. Answer: The company is not responsible for any trouble with charging while abroad. Battery Cautions Handling cables: Do not pull or twist cables forcefully. Doing so may break wires. When charging by USB: When your phone and a computer are connected by the micro USB cable for computer, your phone may turn on automatically. Do not connect your phone and a computer where use is prohibited, such as on airplanes and in hospitals. Get Started...
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Storage: To help maintain performance and life of internal battery, do not store in the following conditions. Full (immediately after charging is complete) Exhausted (too low for phone to turn on) Battery level should be at approximately 40% for optimal storage. Bulges on internal battery: Depending on usage, bulges may appear near end of battery life; this does not affect safety. When using flash: Your phone does not charge while flash is shining. Turning on flash with a low battery level may cause your phone to close the camera even while charging. Charge Using the AC Adapter Charge using the included AC adapter (XN-2QC25). If your phone or the AC adapter are wet, never connect the micro USB plug. 1. Insert the USB plug on the micro USB cable into the USB port on the AC adapter. 2. Insert the micro USB plug on the AC adapter into the charger/accessory jack on the bottom of your phone. Get Started...
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Inserting the micro USB plug in the wrong orientation may damage the charger/accessory jack on the bottom of your phone. Insert after checking the contours and orientation of the micro USB plug. 3. Plug the AC adapter into a standard electrical outlet. After charging is complete, the LED goes out. Make sure that the LED glows red (when the battery is almost fully charged, it glows green). 4. After charging, remove the micro USB plug on the AC adapter from the charger/accessory jack on the bottom of your phone, and unplug from the electrical outlet. Charge Using a Computer Connection Charge with the micro USB cable for computer. Before using a computer connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. If your phone or the micro USB cable for computer are wet, never connect the micro USB plug. 1. Insert the micro USB plug on the micro USB cable for PC into the charger/accessory jack on the bottom of your phone. Get Started...
Inserting the micro USB plug in the wrong orientation may damage the charger/accessory jack on the bottom of your phone. Insert after checking the contours and orientation of the micro USB plug. 2. Insert the USB plug on the micro USB cable for PC into the USB port on your computer. After charging is complete, the LED goes out. Make sure that the LED glows red (when the battery is almost fully charged, it glows green). 3. After charging, remove the micro USB cable from both the phone and the computer. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On Press and hold the Power key until the screen displays “SHARP”. Your phone will power on. Depending on the settings, you may see the lock screen. When using the phone for the first time, be sure to charge it first before turning it on. If the battery level is low, the phone may not turn on. See Lock and Unlock Your Screen and Screen Lock for information about using the screen lock. The first time you turn the phone on, you will see the startup screens. See Complete the Setup Screens for details. If your phone is not yet activated, see Activate Your Phone for more information. Get Started...
Turn Your Phone Off 1. Press and hold the Power key to open the phone options menu. 2. Touch Power off to turn the phone off. Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Touch Restart and then OK to restart your phone. Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply touch them with your finger. Get Started...
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Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Get Started...
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Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or Get Started...
message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards for more details. Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, touch > Settings > Display > Auto-rotate screen. Pinch and Spread “Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Get Started...
Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account. If you purchased your phone at a Sprint Store, it is probably activated and ready to use. If you received your phone in the mail and it is for a new Sprint account or a new line of service, it is designed to activate automatically. When you turn the phone on for the first time, you should see a Hands Free Activation screen, which may be followed by a PRL Update screen and a Firmware Update screen. Follow the onscreen instructions to continue. If you received your phone in the mail and you are activating a new phone for an existing number on your account (you’re swapping phones), you can activate on your computer online or directly on your phone. Activate on your computer: Go to sprint.com/activate and complete the online instructions to activate your phone. Activate on your phone: Get Started...
Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation. Touch Activate to override auto-activation and start the manual activation wizard. Follow the on-screen prompts to complete the activation process. To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211- 4727 from another phone. Tip: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the activation process. Note: If you are having any difficulty with activation, visit sprint.com/support. Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process. Note: You may be able to complete the setup screens before your phone has been activated on your Sprint account. Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and touch I agree to allow your phone to connect automatically to the best available data network, including Wi-Fi. To turn Connections Optimizer off at any time, from home, touch > Settings > More… > Mobile networks > Automatic Connections > Connections Optimizer and uncheck the box. See Connections Optimizer for details. 1. From the Welcome screen, select a language (if prompted) and touch to get started. Get Started...
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Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or hard of hearing, touch Accessibility to change the accessibility settings. 2. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen. Select Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details. Got Google? – Touch Yes and complete the steps to sign in to your current Google account, or touch No to sign up for a new Google account. You can also skip signing in to your Google account, or sign in later. Get Started...
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Google services – Select your Google services options, such as Backup & Restore, Location and Communication. Set up payment info – Select a payment option when purchasing on Google Play. Touch Continue and follow the onscreen instructions. To set up later, touch NOT NOW. This phone belongs to… – If applicable, enter your first and last name and touch . This information is used by the phone to personalize certain apps. Your phone is now set up for use. If you skipped any part of the setup, you can access additional options through the Apps screen or through Settings. Get Started...
Note: You do not need to sign up for a Google account to use your phone. However, to download apps from the Google Play Store app, you must link your phone to a Google account. Set Up Smart Contacts After completing setup, if the Smart Contacts application launches, follow the steps below. The Smart Contacts application may also launch after updating your phone's software. Smart Contacts is powered by Yahoo!. Use a current Yahoo account, create a new account, or use your phone number to register. 1. Swipe the screen left and read the information. 2. Select the I accept the Terms of Service and Privacy Policy check box and then touch Let's get started. Get Started...
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If you do not want to use Smart Contacts, touch I don't want to use this and the setup will end. The Smart Phone and Smart Contacts apps are displayed on the apps list screen. Touch either app icon to start the setup process again. 3. Touch Sign in with Yahoo or I do not have a Yahoo account. If you select Sign in with Yahoo, follow the onscreen instructions to sign in with an existing ID or create a new one. If you select I do not have a Yahoo account, follow the onscreen instructions to create your Yahoo account. Get Started...
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4. Touch Sign in with Facebook or Skip. If you select Sign in with Facebook, follow the onscreen instructions to sign in to your Facebook account. Smart Contacts is set up. The Smart Phone and Smart Contacts apps are displayed on the apps list screen. Get Started...
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. Touch to return to the home screen from any other screen. From home, touch to display the apps list (Applications). For information about using the home screen, see Home Screen. Select Options and Navigate Screens Touch icons, onscreen keys, and other items to open or activate the assigned function. Basic Operations...
Touch to return to the previous screen. Menu Operations You can display options menus using the app-specific menu icon, or by touching and holding a screen area, depending on your current app. Touch to view available settings and options. Basic Operations...
– or – Drag the status bar down and touch > SETTINGS For more information, see Settings. Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Basic Operations...
Not all screens will adjust for landscape orientation. Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, touch > Settings > Display > Auto-rotate screen. Capture Screenshots You can use your phone’s Power key and Volume Down key to capture screenshots. Press and hold the Power key and Volume Down key at the same time to capture a screenshot of the current screen. Basic Operations...
The current screenshot will be captured and stored in the Screenshot album in the phone’s Gallery. From home, touch > Gallery Note: You can capture and manage screenshots more easily by using Clip Now. For more information on Clip Now, see Clip Now. Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list. 1. From home, touch Basic Operations...
The apps list opens. 2. Touch an app icon to launch the corresponding application. You may need to scroll left or right to find a specific app. The application opens. Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Basic Operations...
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Function/Service Get real-time local weather and worldwide forecasts on the free 1Weather 1Weather app. Shop for items from a broad range of products available on Amazon. Amazon Search by keyword or by scanning a barcode. Assistant is a talking personal assistant. By speaking to your phone, your Assistant assistant finds information, launches applications, etc. Also, it can connect you to Web services such as Google, Twitter, Facebook, and more. Use basic math, percent, and root operations. Includes memory function Calculator for a variety of operations. Check a calendar and manage a scheduled events. Toggle between day, Calendar week, and month calendar views. You can also sync online with Google Calendar. Take pictures or videos with the autofocus-capable camera. You can Camera change picture size, white balance, and other settings to take pictures/videos. Continuous shooting is also possible. You can also display setting icons to make setting changes easily. Access the Internet for Web searches and surfing. Supports syncing with Chrome your computer’s Chrome app to link with bookmarks and other data. Also supports privacy features such as an incognito tab. You can view and manage screenshots captured using Clip Now. Clip Now Use the alarm, world clock, stopwatch, and timer. Check times in Clock different regions around the world with the world clock. You can also add regions and check times for several regions simultaneously. Use the browser to check a list of all downloaded files. Files that are Downloads sorted by time can be re-sorted by size, and you can select and delete several downloaded files together. Google Drive is Google’s online storage service. You can save and share Drive files with Google Drive.
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Function/Service Allows you to use Gmail, Google’s email service, anywhere and at any Gmail time. Enter keywords to search mail and add labels to sort your mail. Use Google Search to look for Internet information and apps for your Google phone. View Web pages around the world as well as different information such as maps, videos, business locations, and train routes. Google settings app allows you to access Google+ and apps linked to Google Settings Google+, as well as complete settings all together for Google Maps, Google Search, and other Google services. Google’s social networking service. You can group and register your Google+ friends, family, friends with the same interest, etc., in circles and share information with users in those circles. Use pictures, emoji, video hangout, etc., to enjoy free-of-charge Hangouts conversations one-on-one or in a group. You can also elect to use Hangouts as your phone’s default messaging app for text and multimedia messages. The Lookout Security and Antivirus app offers protection against mobile Lookout Security threats, phone loss, and theft. Install the Lumen Toolbar in your browser for more enjoyable and Lumen Toolbar convenient browsing, including Web page sharing (Facebook, Twitter, etc.), app searches/downloads, etc. You can also customize the Lumen Toolbar. Google’s location app lets you display a map of your current location or Maps search for a route to a destination. You can view traffic information and aerial views. Street view, 3D view, as well as a compass mode are available. Use SMS (Short Message Service) and MMS (Multimedia Message Messaging Service). SMS allows short messaging between mobile phones. MMS allows you to send/receive pictures, audio, videos, etc., together with ...
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Function/Service Add phone numbers and email addresses. In addition to an email People address, you can add a birthday, nickname, etc. You can also set a ringtone for each added contact. Place and receive phone calls. Also allows you to call abroad. You can Phone view incoming and outgoing call logs to check calls, or place a call from the logs. You can view and edit pictures or videos taken with your phone, as well Photos as back up them on Google+. Read your favorite books and authors from anywhere. Select from Play Books among millions of books, including new titles, New York Times best sellers, up-and-coming authors, and free books. Enjoy Google Play games in one place. You can discover new games, Play Games manage your game playing and scores, and enjoy multiplay with friends around the world easily. You can use the Google Play Movies & TV app to watch movies and TV Play Movies & TV shows you have rented or purchased from the Google Play Store app as well as personal videos you have stored on your phone. The Play Music application works with Google Play Music, Google’s Play Music online music store and streaming service. You can stream via mobile data or Wi-Fi and listen to favorite songs that you’ve added to your online Google Play Music library. You can also play audio files you’ve copied directly to your device from a computer. Check a variety of news information (free/paid) at one location. Also Play Newsstand enjoy audio and video. Download a variety of apps (free/paid) from Google Play. Change your Play Store phone setting for manual/automatic updating of downloaded apps.
Function/Service Sprint ID is a single pack containing apps, ringtones, wallpapers, Sprint ID widgets, etc. You can easily install several ID packs, and switch between ID packs in a few simple touches. Make payments, purchases, and manage your cash from your Android Sprint Money phone or linked Visa Prepaid card. The Sprint Money Express™ app Express offers a wide array of financial features. With Sprint Music Plus and the Music Store, Ringtone Store, and Sprint Music Plus Ringback Tone Store, you can purchase, download, and play music, ringtones, and ringback tones for your phone. Sprint TV & Movies lets you watch live TV and access movies and other Sprint TV & on demand entertainment on the go. Movies Sprint Zone provides convenient access to your Sprint account, featured Sprint Zone apps for your device, Sprint news, support, and more. Use Voice Dialer to make calls and launch apps using just your voice. Voice Dialer Speak search keywords into your phone instead of typing to search for a Voice Search variety of information. Displays a range of information including websites, maps, videos, locations/train routes to businesses, etc. You can quickly access messages from the message list without dialing Voicemail voicemail. Easily select, play back, and erase messages as well as call back, etc. Enjoy the many different video contents uploaded to YouTube. You can ...
3. Touch Status. You will see the number listed under “My phone number”. Silent Mode/Airplane Mode The following topics explain how to use your phone’s Silent Mode and Airplane Mode settings. Silent Mode Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode. To set silent mode: 1. Press and hold the Power key to display the device options menu. Basic Operations...
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2. Touch Your phone is now in silent mode. To restore sound settings: 1. Press and hold the Power key to display the device options menu. Basic Operations...
2. Touch Your phone’s sound settings are now restored. Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. Airplane Mode Cautions ® If you turn on airplane mode while Wi-Fi and Bluetooth are enabled, connectivity with either is then disabled. Any data communication occurring when airplane mode is turned on are discontinued. ® If Wi-Fi or Bluetooth are turned on after turning on airplane mode, you can connect with Wi-Fi ® or Bluetooth even while in airplane mode. Use these functions after confirming that communication is permitted in your location. To turn on airplane mode: 1. Press and hold the Power key to display the device options menu. Basic Operations...
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2. Touch Airplane mode. Your phone is now in airplane mode. You will see the airplane mode icon in the status bar. To turn off airplane mode: 1. Press and hold the Power key to display the device options menu. Basic Operations...
2. Touch Airplane mode. Your phone’s wireless connection features are now restored. Enter Text You can type on your phone using one of the available touchscreen keyboards or Google voice typing. Touchscreen Keyboards Your phone offers you a choice of two touchscreen keyboards for entering text. The keyboard appears automatically onscreen when you touch a text entry field, and they can be used in either portrait or landscape mode. You can also use the Google voice typing option to enter text using your voice (see Google Voice Typing for details). The methods available include: Google keyboard lets you use a traditional QWERTY setup to enter text. Additional options expand your ability to enter text faster and more accurately. See Google Keyboard for details. Swype lets you enter letters and words in one continuous motion by swiping your finger across the letters. See Swype for details. Google Keyboard The Google keyboard offers a traditional QWERTY keyboard setup for entering text by touching keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more. For Google Keyboard settings, see Language & Input Settings. Basic Operations...
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Assigning Google Keyboard for Text Entry 1. From home, touch > Settings > Language & input. 2. Touch Default. When the Google Keyboard check box is not selected, enter the check mark in the box. 3. Select Google Keyboard. Basic Operations...
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Using Google Keyboard Touch to change the case of the text. Touch twice quickly to switch to all capitals. Touch to switch to a keyboard for entering symbols. Touch to enter a period. Touch and hold to enter a symbol. Touch to enter emoji. Touch to delete text. Basic Operations...
Touch to switch to Google voice typing. Touch and hold to configure input settings. If Swype is enabled in addition to Google Keyboard, touch and hold Space bar and then you can choose the input method. Swype The Swype™ keyboard lets you enter words by drawing a path from letter to letter in one continuous motion. When you enter the first letter of a next word, a space is automatically added. For Swype settings, see Language & Input Settings. Assigning Swype for Text Entry 1. From home, touch > Settings > Language & input. Basic Operations...
2. Touch Default. When the Swype check box is not selected, enter the check mark in the box. 3. Select Swype. Using Swype 1. Touch the text entry field to display the onscreen keyboard. Basic Operations...
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2. Slide your finger slowly across each letter of the word you want to input. 3. Release your finger when the word you want is displayed in the middle of the suggestion strip. Touch a word to select it. Basic Operations...
For more information about using Swype and its additional capabilities, including using voice entry and personalizing your Swype dictionary, touch and hold from the Swype keyboard display and then touch Help > How to Swype. You can also visit swype.com for more information. Google Voice Typing Google voice typing uses Google voice recognition to convert speech to text. For Google voice typing settings, see Language & Input Settings. 1. Touch or from a screen where you can enter text. Basic Operations...
2. Speak into the phone. If the text is incorrect, touch DELETE. Touch English (US) (depends on selected language) to switch to the language that Google voice typing is to recognize. Select the language you want to use beforehand by touching Add more languages and clearing the check box. Touch to return to the onscreen keyboard. Tips for Editing Text These tips allow you to cut or copy selected text and paste it into a separate selected area. For more information on entering text, see Language & Input Settings. 1. In a text entry field, touch and hold or touch the text twice quickly. Basic Operations...
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2. Drag and to the left or right to select the desired text. Touch Select all to select all text. 3. Touch an option at the top of the screen. Basic Operations...
Cut: Remove the selected text and saves it to the clipboard. Copy: Copy the selected text to the clipboard. Paste: Overwrite the selected text with the last copied or cut text. To insert it, touch the position you want to insert at, and touch > PASTE. This icon will appear when you have cut or copied text. Google Account You will need a Google account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google account. Google Account Cautions Google account email address and password: Be careful not to forget your Google account email address and password. Phone operation and display when using your Google account: Operation and display may be changed due to automatic app updates, etc. Create a Google Account If you do not already have a Google account, you can create one online or using your phone. Note: You can also create and sign into your Google/Gmail account through your phone’s Setup ...
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone. Create a Google Account Online 1. From a computer, launch a Web browser and navigate to google.com. 2. On the main page, click Sign in > Create an account. 3. Follow the onscreen prompts to create your free account. 4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account. Create a Google Account Using Your Phone 1. From home, touch > Settings > Add account. Basic Operations...
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2. Touch Google and then touch New. 3. Enter your First name and Last name, and then touch Basic Operations...
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4. Enter a desired Username, and then touch 5. When prompted, enter and re-enter a password and then touch 6. Touch Set up recovery options, and then enter a phone number and secondary email address. Specify your region and then touch Basic Operations...
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If you touched Not now, proceed to step 7. Note: When setting up a new Google account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone. 7. Select whether to back up your system settings, etc., to your Google account, specify whether to receive news and other information from Google Play, and then touch Basic Operations...
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8. Touch I accept, enter the displayed text, and then touch 9. Touch Not now. To use Google+, touch Get started and follow the onscreen instructions. 10. Touch NOT NOW. Basic Operations...
To specify a payment method, touch an option > Continue, and then follow the onscreen instructions. You are signed in to your Google account, and your phone will be synchronized with it. Sign In to Your Google Account If you have a Google account but have not yet signed in with your phone, follow these instructions to sign in to your Google account. 1. From home, touch > Settings > Add account. Basic Operations...
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2. Touch Google, and then touch Existing. 3. Enter your Gmail username and password, and then touch Basic Operations...
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4. After touching OK in the confirmation screen, touch Not now. To use Google+, touch Get started and follow the onscreen instructions. 5. Select whether to back up your system settings, etc., to your Google account, specify whether to receive news and other information from Google Play, and then touch Basic Operations...
6. Touch NOT NOW. To specify a payment method, touch an option > Continue, and then follow the onscreen instructions. You are signed in to your Google account, and your phone will be synchronized with it. Google Play Store Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone. To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google account. See Browser and Sign In to Your Google Account for details. Google Play Cautions Installing Applications: Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). The company is not responsible in any way for user- installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.). Purchasing Applications: Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for user or third parties. Phone operation and display when using Google Play: Operation and display may be changed due to automatic app updates, etc. Basic Operations...
Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third- party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application. Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust. 1. From home, touch > Play Store 2. When you open the Google Play store app for the first time, the Terms of Service window will appear. Touch Accept to continue. Basic Operations...
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3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, or Newsstand), find an item you’re interested in, and touch the name. Browse through featured apps. Scroll through the list of featured apps when you open Google Play. Browse apps recommended by Sprint. Touch Apps > SPRINT, and then scroll through the list. Search for an app. Touch Search Google Play on the Google Play home screen, enter the name or type of app you’re looking for, and then touch on the keyboard. Basic Operations...
4. Touch an app to read a description about the app and user reviews. 5. Touch INSTALL (for free applications) or the price (for paid applications). Note: You can use a Google Wallet account to purchase items on Google Play. See Google Wallet to set up a Google Wallet account if you do not have one. 6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, touch ACCEPT to begin downloading and installing the app. If you selected a paid application, after touching ACCEPT, a screen for selecting a payment method appears before the application is downloaded to your phone. The selected app is downloaded and installed on your phone. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you touch OK on this screen, you are responsible for the results of using this item on your phone. Purchasing Applications Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for user or third parties. Request a Refund for a Paid App If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone. If you change your mind, you can install the app again, but you can’t request a refund a second time. 1. From home, touch > Play Store 2. ...
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3. Touch My apps. 4. Touch the app you want to update, and then touch UPDATE > ACCEPT/CONTINUE. The app update is downloaded and installed. Set Automatic App Updates 1. From home, touch > Play Store Basic Operations...
3. Touch My apps. 4. Touch the app you want to set for auto-update, and then touch > Auto-update. (Enabled when the check mark is entered.) The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. Basic Operations...
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1. From home, touch > Play Store 2. Touch Basic Operations...
3. Touch My apps. 4. On the Installed screen, touch the app you want to uninstall, and then touch UNINSTALL > OK. The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app. 1. From home, touch > Play Store Basic Operations...
3. Touch HELP. The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. Turn the Screen Off When Not in Use To quickly turn the screen off, press the Power key. Pressing the Power key again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings. Turn the Screen On and Unlock It 1. To turn the screen on, press the Power key. Basic Operations...
The lock screen appears. 2. Slide the lock icon in any direction to unlock the screen. The screen is unlocked. If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Screen Lock. Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software. Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before Basic Operations...
beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone. Other functions during update: Other phone functions cannot be used during a software update. Update Your Phone Software You can update your phone’s software using the System updates option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. The company is not responsible for damages from stored information or settings that are altered/lost due to malfunction, repairs, or other handling. Back Up All Data Prior to Update To back up your Gmail information: 1. From home, touch > Settings > Google. If Google is not displayed on the screen, add a Google account. See Google Account for details. 2. Touch the account, and then touch to checkmark the sync item and enable the feature. Checked items automatically synchronize whenever a change is made. 3. Touch > Sync now to sync your Google account information.
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3. Touch and hold on a portion of the text message from the string. The Message options context menu appears. Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware. 4. Touch Forward. 5. Enter your phone number and touch To back up your Google apps: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied. 1. From home, touch > Play Store 2. Touch > My apps > ALL tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall. 4. Follow the onscreen instructions. As an added precaution, to preserve any data on your SD card, please unmount it from your phone prior to starting the update process. From home, touch > Settings > Storage > Unmount SD card. Update Your Phone’s Software Once you have backed up all your data, use System updates options to update your phone’s internal software. 1. From home, touch > Settings ...
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2. Touch System updates to use the following options: Update PRL: Download the latest Preferred Roaming List (PRL), used by your phone to access the network. Update Profile: Update the user profile related to your wireless service account. If you choose to change your user name online, use this option to update the user name on your phone. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. Update Sharp software: Upgrade to the latest software available for your phone. Basic Operations...
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If the System Update Available icon ( ) appears in the status bar, do the following: 1. Locate the System Update Available icon ( ) in notifications. 2. Drag the status bar down. Basic Operations...
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3. Touch Software update to open the Sharp software update. 4. Touch Yes. Basic Operations...
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5. Touch Yes and install to complete the process. 6. Touch Update now. Confirm Your Current Phone Software 1. From home, touch > Settings > About phone. Basic Operations...
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2. Locate the software version read-only field. Basic Operations...
Your Phone Interface The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notifications window. Home Screen The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. To display the home screen, touch Item Description Notification Area The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more. Status Bar The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side). Back Key Touch to return to the previous screen. Drag or swipe up to open Assistant/Google. Home Key Touch to display the main home screen. Drag or swipe up to open Assistant/Google. Your Phone Interface...
Item Description Status Area The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time. Widget Widgets are self-contained onscreen apps that reside on your phone’s home screen. Application Icons Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish. Primary Shortcuts Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable except for the Applications (Apps) shortcut, which remains static. Applications (Apps) Touch to open the applications (Apps) list. The apps list key is a primary shortcut available from all home screens. List Key Recent AppsKey Touch to display recently-used applications. Drag or swipe up to open Assistant/Google. Tip: Touch to return to the main home screen from any other screen. Extended Home Screens In addition to the main home screen, your phone has four extended home screens to provide more space for adding icons, widgets, and more. Touch and hold the icon or widget and then drag across the screen to move from the main screen to an extended screen. Status Bar The status bar at the top of the home screen provides phone and service status information on the ...
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Status Bar Layout Main Notification Icons Icon Notification Stay On active new emergency notification arriving call arriving HD Voice call missed call new voicemail new email new Gmail new text or MMS message new Hangout message Your Phone Interface...
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Icon Notification new Sprint Zone message event USB connection alarm warning update available update downloading update successful keyboard active obtaining location information ® Bluetooth data receive request SD card unmounted reading SD card screenshot captured screenshot captured using Clip Now LiveStage active Clari-Fi active more notifications available (drag down to view) Your Phone Interface...
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Main Status Icons Icon Status ® Bluetooth active ® Bluetooth connection GPS active ® Wi-Fi active downloading vibrate silent speakerphone active network (full signal) network (roaming) Out of service area Sprint Spark enhanced 4G LTE data service 3G (data service) airplane mode alarm set battery (charging) battery (full charge) Your Phone Interface...
Notifications Window Drag the status bar down to open the notifications window. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Open the Notifications Window Drag the status bar down. (Slide your finger down from the top of the screen.) The notifications window opens. To check notifications, touch an item in the list. Close the Notifications Window Drag the notifications window up. (Slide your finger up from the bottom of the screen.) – or – Touch to close the notifications window. Notifications Window Layout The notifications window gives you access to both notifications and the quick settings menu. Your Phone Interface...
Quick Settings Menu Layout The quick settings menu lets you check the status of the phone and services and change settings by directly accessing the various settings menus. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen. Operations for Rearranging the Home Screen Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location. Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove. Your Phone Interface...
Changing Folder Names: From home, touch the folder to open it, and then touch the folder name. Type a new name and then touch Done. Displaying the Choose wallpaper from menu: From home, touch and hold an empty space to display the Choose wallpaper from menu. Change the Wallpaper Select and assign your phone’s background wallpaper. 1. From home, touch and hold an empty space. The Choose wallpaper from menu appears. You can also access the wallpaper menu through settings. Touch > Settings > Display > Wallpaper. 2. Select your desired wallpaper from Gallery, Live Wallpapers, Photos, or Wallpapers. Your Phone Interface...
3. Touch Set wallpaper/SET WALLPAPER. The wallpaper is set. Note: If you select Gallery, you will need to select an album and a picture. Drag the wallpaper or pinch/spread the screen to reduce/enlarge the wallpaper so it is centered in the screen. Note: If you select Live Wallpapers, depending on the live wallpaper, you can touch Settings... to select custom animation settings, etc. before touching Set wallpaper. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen. 1. From home, touch Your Phone Interface...
The Apps list opens. 2. Touch and hold an app icon. The icon will disengage and you will see thumbnails of your home screens. 3. Drag the icon to an empty location on one of the home screens. The shortcut is added to the home screen. Add Widgets to the Home Screen You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all ® kinds of widgets, including links to a specific contact, Internet bookmarks, Facebook status windows, Gmail and email accounts, and many others. 1. From home, touch Your Phone Interface...
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The Apps list opens. 2. Touch the WIDGETS tab at the top of the Apps list. 3. Touch and hold a widget icon. The icon will disengage and you will see thumbnails of your home screens. 4. Drag the icon to an empty location on one of the home screens. The widget is added to the home screen. If prompted, follow the onscreen instructions. Your Phone Interface...
Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access. 1. Touch and hold a shortcut you want to place in a folder, and then drag it to above another shortcut. A new folder is created. 2. To create a name, touch the folder, then Unnamed Folder, and enter a name. 3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder. Your Phone Interface...
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The new shortcut is added to the folder. Your Phone Interface...
Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. To call and manage contacts using Smart Contacts, see Smart Phone and Smart Contacts apps. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Troubleshooting Question: Call does not connect. Answer 1: Was the number dialed using the area code? Try dialing the number starting with “0”. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area. Emergency Call Cautions Emergency calls are restricted in Airplane mode. Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, touch > Phone > to display the dialer screen. Phone App...
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2. Touch the number keys on the dialpad to enter the phone number. As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, touch it to place the call immediately without entering the rest of the number. Touch Add to contacts to add the entered number into your contacts list. 3. Touch to call the number. The phone dials the number. The call begins when the other party answers. Your phone’s screen automatically locks during a call. See Screen Auto-Locking During a Call for details. Phone App...
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4. To end the call, touch The call ends. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1. From the lock screen, touch EMERGENCY CALL. 2. Touch As long as you are in an area covered by wireless service, the emergency call is placed. To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, touch > Phone > 3. Touch As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9- 1-1 emergency location services where available. Phone App...
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Answer Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more. When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen. If you have the Smart Phone/Smart Contacts app installed, you will receive calls with the Smart Phone app. For more information on answering calls with the Smart Phone app, see Answer Phone Calls with Smart Phone. Note: If your phone is turned off, all calls automatically go to voicemail. Answer an Incoming Call 1. When a call arrives, drag to to answer it. The call begins. Phone App...
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2. To end the call, touch The call ends. Mute the Ringing Sound To mute the ringer without rejecting the call, press the Volume Up/Down key. Reject an Incoming Call When a call arrives, drag to to reject it. The ringtone or vibration will stop and call will be sent directly to voicemail. Phone App...
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Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, drag to 2. Touch one of the messages to send it to the caller. The selected message will be delivered to the caller. You can edit the quick response messages through the Call settings menu. From the phone app, touch > Settings > Quick responses and edit the quick response messages. Phone App...
In-Call Screen Layout and Operations While you’re on a call, you will see a number of onscreen options. Screen Auto-Locking During a Call Your phone’s screen automatically locks during a call to prevent unexpected touch screen operation. To operate the screen, unlock the screen as follows. 1. Drag the Unlock slider down in the locked screen. The in-call screen appears. In-Call Screen Layout Touch options to activate them during a call. Phone App...
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End call: End the current call. Dialpad/Hide: Toggle the appearance of the onscreen dialpad. Receiver: Route the phone’s audio through the receiver or through the speaker Touch to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume Up/Down keys.) Touch again to use the phone’s receiver. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use. ® Bluetooth: Route the phone’s audio through a connected Bluetooth headset, through the speaker or through the receiver. Appears instead of the Speaker icon when your phone is ® connected to a Bluetooth headset. Touch the Bluetooth icon for a menu to switch between Speaker, Handset earpiece (receiver), and Bluetooth. ® Note: The Headset button is activated to show the current call is routed to a connected Bluetooth headset. ® ® When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the ...
Add call: Touch to initiate a conference call (3-way call). Merge: Join two currently active calls (conference). Appears instead of the Add call icon after touching to add another number. Additional In-Call Options Adjusting Call Volume: Press the volume keys, up or down, during the call. Troubleshooting Question: Difficulty during call. Answer 1: It may not be possible to make a call properly in a noisy location. Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make calling difficult. Question: Sound pops momentarily during a call. Answer: Are you changing location while calling? Sound pops when signal is weak and the phone switches to a different area. Place Calls from Contacts/Call History Make calls quickly using Contacts and Call History. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, touch > People to display the People app. Phone App...
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2. Touch a contact and then touch the number you want to call. The phone dials the number. The call begins when the other party answers. 3. To end the call, touch Phone App...
The call ends. For additional information on Contacts, see Contacts. Call from Call History The history list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, touch > Phone to display the phone app. Phone App...
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2. Touch to display the history list. The history list appears. 3. Touch next to the entry you want to call. The phone dials the number. The call begins when the other party answers. Touch an entry to display the call details. 4. To end the call, touch Phone App...
The call ends. Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 1. From home, touch > Phone > Phone App...
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2. Touch and hold to dial your voicemail number. Your phone dials the voicemail access number. 3. Follow the system prompts to: Create your password. Record your name announcement. Record your greeting. Phone App...
Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message. Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Voicemail Setup. 1. From home, touch > Voicemail You’ll see a Personalize your voicemail prompt. If a pop-up for Welcome to Voicemail appears, follow the onscreen instructions. A screen presenting new Visual Voicemail functions may also appear. Follow the onscreen instructions. 2. Touch Personalize now and follow the system prompts to: Phone App...
Create a password (part of standard voicemail). Record your name announcement. Record your greeting. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Note: If the above settings are already completed with traditional voicemail, you are not prompted for these settings. 3. Touch the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services. Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. From home, touch > Voicemail Phone App...
You will see the voicemail inbox. 2. Touch a message to review it. Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, touch > Help > Visual Voicemail Menu > Visual Voicemail Menu. Listen to Multiple Voicemail Messages When you are done listening to a voicemail message, you can easily access other voicemail messages without returning to the main voicemail screen. 1. Listen to the current voicemail message. Phone App...
2. Swipe your finger left or right to display the next or previous message. You can navigate through voicemail messages as frequently as you’d like. You can even move to the next or previous message before you’re finished listening to the current one. Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 1. From home, touch > Voicemail 2. Touch a message to review it. The following options are available while reviewing a voicemail message: Phone App...
Call to call the number the message came from. ® Share to send the message via Bluetooth , Gmail, etc. Delete to delete selected messages from your current list of available voicemail messages. Reply to reply to the message via text or voice message. Note: Not all options are available for all messages. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 1. From home, touch > Voicemail Phone App...
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2. Touch > Settings. You will see the voicemail settings menu. 3. Select an option to change its settings. Manage subscription Auto forward to email Personalize voicemail Notifications Transcription language Delete messages Display name Mobile advertising preferences Display ads Speakerphone Transcriptions displayed Themes View quick tips tutorial Help Send feedback Phone App...
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Updates About Voicemail Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. From home, touch > Voicemail 2. Touch > Settings > Personalize voicemail. 3. Touch OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, touch > Voicemail Phone App...
2. Touch > Settings > Display name. 3. Touch the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4. Touch OK to save your information. Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, touch > Phone > 2. Touch 3. Enter a phone number. 4. Touch Your caller information will not appear on the recipient’s phone. To permanently block your number, call Sprint Customer Service. Call Waiting When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you’re on a call: Phone App...
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Unlock the screen (if necessary) and slide to the right. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: Touch Touch to switch between callers. Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by pressing before placing your call. Call Waiting is automatically reactivated once you end the call. Phone App...
Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and touch (or place a call from History or Contacts). 2. Once you have established the connection, touch , and dial the second number (or place the call from History or Contacts). This puts the first caller on hold and dials the second number. 3. When you’re connected to the second party, touch . Your conference call is now in session. Phone App...
4. To end the three-way call, touch Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: Phone App...
1. From home, touch > Phone > 2. Touch 3. Enter the area code and phone number to which you want your calls forwarded. 4. Touch . You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number will be forwarded to the designated phone number. To deactivate Call Forwarding: 1. From home, touch > Phone > 2. Touch 3. Touch . You will hear a tone to confirm the deactivation. Access Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. For details on the call settings menu, see Call Settings. Use the Call Settings Menu 1. From home, touch > Phone ...
The phone app opens. 2. Touch > Settings. The call settings menu appears. 3. Configure your options. Touch a menu item to display its options. Select your options and follow the prompts to set them. Your call settings options are set. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable. To turn TTY Mode on or off: 1. From home, touch > Settings Phone App...
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2. Touch Call > TTY mode. 3. Touch TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Touch TTY Off to turn TTY mode off. Phone App...
Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this. Contacts The People application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google account, your computer, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions An accident or malfunction may cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. The company is not responsible for any damages from lost or changed contacts. Add a Contact You can add contacts from your phone’s People application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. Phone App...
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1. From home, touch > People You will see the Contacts list. 2. Touch Add Contact to add a contact. The Add Contact screen appears. When a screen for selecting where to add the contact appears, follow the onscreen instructions to continue. 3. Use the keyboard to enter as much information as you want. Phone App...
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: Touch the picture icon to assign a picture to the contact. Name : Display detailed name fields such as first name, middle name, or last name. Phone Email Address Date Group name Add another field: Touch Add another field to include additional information such as IM address, Notes, Nickname, Website, etc. Note: Group name and Date are displayed for a Google contact type. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), touch the type to the right of the field and select the appropriate type. Note: To add more phone numbers, email addresses, etc., touch Add new displayed under the entered number, etc. 4. When you have finished adding information, touch DONE. Phone App...
The contact is added. Save a Phone Number You can save a phone number to People directly from the phone dialpad. 1. From home, touch > Phone > Phone App...
2. Enter a phone number and touch Add to contacts. 3. To add the number to an existing contact, touch the contact you want to add to. To add a new contact, touch CREATE NEW CONTACT. For an existing contact, touch the contact name, select a number type for the new number, and then touch OK. For a new contact, enter the name and any additional information, and then touch DONE. Check Contacts View a contact’s details by displaying a contact entry. 1. From home, touch > People Phone App...
You will see the Contacts list. 2. Touch a contact to view its details. The contact’s detailed listing appears. If you have Smart Contacts installed in your phone, the contact details screen is displayed from the Smart Contacts app. See Check Smart Contacts for details. Contacts Screen Layout The following illustration shows your People app layout and describes the various features. Phone App...
Item Description Show favorite contacts. Favorites tab Show all contacts. All contacts tab Search contacts. Search Show contact groups. Groups tab Contact Touch to show contact’s details. Touch to show simplified information. Touch an icon to place a call, send a Image message, etc. Show the following options: Contacts to display, Import/export, Clear Menu frequents , Accounts, and Settings. Add a new contact. Add Contact Clear frequents is displayed when calls are made to numbers registered as contacts. Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, touch > People Phone App...
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You will see the Contacts list. 2. Touch a contact to view its details. The contact’s detailed listing appears. If you have Smart Contacts installed in your phone, the contact details screen is displayed from the Smart Contacts app. See Edit a Contact with Smart Contacts for details. 3. Touch > Edit. 4. Touch any field you want to change or add. See Add a Contact. Phone App...
5. Add or edit the information, and then touch DONE. Your changes are saved to the contact entry. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), touch the type to the right of the field and select the appropriate type. Note: To add more phone numbers, email addresses, etc., touch Add new displayed under the entered number, etc. Delete a Contact You can delete a contact from the contacts details page. 1. From home, touch > People Phone App...
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You will see the Contacts list. 2. Touch a contact to view its details. The contact’s detailed listing appears. If you have Smart Contacts installed in your phone, the contact details screen is displayed from the Smart Contacts app. See Delete a Contact with Smart Contacts for details. 3. Touch > Delete. Phone App...
4. Touch OK. The contact is deleted. Share a Contact ® You can quickly share contacts using Bluetooth , email, Gmail, or text messaging. 1. From home, touch > People Phone App...
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You will see the Contacts list. 2. Touch a contact to display it, and then touch > Share. You will see the Share contact via menu. If you have Smart Contacts installed in your phone, the contact details screen is displayed from the Smart Contacts app. See Check Smart Contacts for details. 3. In the Share contact via menu, select a method: Phone App...
® Bluetooth to send the information via Bluetooth . See Bluetooth® for information on pairing ® and sending via Bluetooth Drive to upload the information to your server. Enter a document title, select an account, then a folder, and then touch OK. Email to send the information as an email attachment. If prompted, select an email account. Address the message, add a subject and a message, and then touch Send . See Compose and Send Email for details on sending email. Gmail to send the information as a Gmail attachment. Address the message, add a subject and a message, and then touch Send . See Create and Send Gmail for details. OfficeSuite Wi-Fi Direct to send the information using Wi-Fi Direct. Touch the device to which you want to send from the device list. 4. Complete the required steps as prompted for the selected method. The selected contact will be shared. Import Contacts Import (load) contacts that have been backed up on an SD card.
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Import Contacts from SD Card 1. From home, touch > People You will see the Contacts list. 2. Touch > Import/export. You will see the Import/export contacts menu. 3. Touch Import from storage. Phone App...
4. Follow the onscreen instructions to complete the import. The contacts are imported and stored in your phone. If several accounts with contacts to import are displayed, select the desired account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up to an installed SD card for re-import if needed. Phone App...
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Before Backing Up Contacts to SD Card Insert an SD card before backing up your contacts. See Phone Memory/SD Card for SD card information. Back Up Contacts to SD Card 1. From home, touch > People You will see the Contacts list. 2. Touch > Import/export. Phone App...
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You will see the Import/export contacts menu. 3. Touch Export to storage. Phone App...
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4. Touch External Card > OK. 5. Touch OK to confirm the export. The contacts are exported and saved to the installed SD card. Phone App...
Smart Phone and Smart Contacts Apps The Smart Phone and Smart Contacts apps from Yahoo! can serve in place of the pre-installed Phone and Contacts apps, and they also let you check SMS messages and link with Facebook. The following topics outline the use of the Smart Phone and Smart Contacts apps. To set up and activate Smart Contacts, you need a Yahoo account. You can create a new Yahoo account or use an existing account during setup. For information on setting up the Smart Phone and Smart Contacts apps, see Set Up Smart Contacts. About Smart Phone and Smart Contacts Smart Contacts can combine and manage your contacts from multiple sources including phone contacts, Yahoo contacts, Google Contacts, and Facebook. Communication histories including calls and SMS are also shown in your contact entries, providing quick access for calling or sending messages. You can also link Facebook to Smart Contacts, so your Facebook friends appear on your contact list, allowing you to check their information, posts, etc. Link to Facebook during setup of Smart Contacts, or from Account Settings in the Smart Contacts settings. See Access Smart Contacts Settings for more information. Although the Smart Phone and Smart Contacts apps appear with their own separate app icons, they integrate into one feature. Access the same feature from either preferred app. Place and Answer Calls with Smart Phone The following topics describe how to directly dial calls and how to answer incoming calls in the Smart Phone app. For details on how to use the in-call screen options, see In-Call Screen Layout and Operations. Emergency Call Cautions Emergency calls are restricted in Airplane mode.
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You can also touch > Smart Contacts > to display the dialer screen. 2. Touch the number keys on the dialpad to enter the phone number. As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, touch it to select the number to call. Touch to add an entered number into your contacts list. 3. Touch to call the number. Smart Phone and Smart Contacts Apps...
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The phone dials the number. The call begins when the other party answers. Your phone’s screen automatically locks during a call. See Screen Auto-Locking During a Call for details. 4. To end the call, touch The call ends. If the screen is locked, drag down to end the call. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. Smart Phone and Smart Contacts Apps...
To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1. From the lock screen, touch EMERGENCY CALL. 2. Touch As long as you are in an area covered by wireless service, the emergency call is placed. To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, touch > Smart Phone > 3. Touch As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9- 1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Answer Phone Calls with Smart Phone Once the Smart Phone app is set up, your phone will use it to allow you to answer incoming calls, ...
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The call begins. 2. To end the call, touch The call ends. If the screen is locked, drag down to end the call. Mute the Ringing Sound To mute the ringer without rejecting the call, press the Volume Up/Down key. Smart Phone and Smart Contacts Apps...
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Reject an Incoming Call When a call arrives, drag to to reject it. The ringtone or vibration will stop and call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, drag to Smart Phone and Smart Contacts Apps...
2. Touch one of the messages to send it to the caller. The selected message will be delivered to the caller. You can edit the quick response messages through the Call settings menu. From the phone app, touch > Settings > Call Settings > Quick responses and edit the quick response messages. Place Calls from Contacts/Call History with Smart Phone The Smart Phone app lets you quickly make calls using Smart Contacts and Call History. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, touch > Smart Contacts Smart Phone and Smart Contacts Apps...
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The Smart Contacts app opens. You can also touch > Smart Phone to access the same application. 2. Touch a contact and then touch the number you want to call. The phone dials the number. The call begins when the other party answers. If prompted, follow the onscreen instructions. 3. To end the call, touch Smart Phone and Smart Contacts Apps...
The call ends. If the screen is locked, drag down to end the call. For additional information on Contacts, see Check Smart Contacts. Call from Smart Phone Call History The history list in the Smart Phone app lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, touch > Smart Phone Smart Phone and Smart Contacts Apps...
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The Smart Phone app opens. You can also touch > Smart Contacts to access the same application. 2. Touch to display the history list. The history list appears. 3. Touch the entry you want to call. Smart Phone and Smart Contacts Apps...
The phone dials the number. The call begins when the other party answers. Touch and hold an entry to use the following options: Call, Send SMS, Copy Number, Delete Call, and Contact Details. 4. To end the call, touch The call ends. If the screen is locked, drag down to end the call. Optional Smart Phone Services The following topics outline additional voice-related services available with your Smart Phone app, including call services, voicemail, and more. Voicemail Setup with Smart Phone You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 1. From home, touch > Smart Phone > Smart Phone and Smart Contacts Apps...
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You can also touch > Smart Contacts > to display the dialer screen. 2. Touch and hold to dial your voicemail number. Your phone dials the voicemail access number. 3. Follow the system prompts to: Create your password. Record your name announcement. Record your greeting. Smart Phone and Smart Contacts Apps...
Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Note: Your phone also offers a visual voicemail app for accessing your voicemail messages. See Visual Voicemail for details. Caller ID Blocking with Smart Phone Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, touch > Smart Phone > 2. Touch 3. Enter a phone number. 4. Touch Your caller information will not appear on the recipient’s phone. To permanently block your number, call Sprint Customer Service. Call Waiting with Smart Phone When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you’re on a call: Unlock the screen (if necessary) and slide to the right. (This puts the first caller on hold and ...
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To switch back to the first caller: Touch Touch to switch between callers. Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by pressing before placing your call. Call Waiting is automatically reactivated once you end the call. Smart Phone and Smart Contacts Apps...
Conference Calling with Smart Phone With conference calling, also known as three-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Smart Phone screen, enter a number and touch (or place a call from History or Contacts). 2. Once you have established the connection, touch > , and dial the second number (or place the call from History or Contacts). This puts the first caller on hold and dials the second number. If you're prompted to select a phone app, select Smart Phone. 3. When you’re connected to the second party, touch . Your conference call is now in session. Smart Phone and Smart Contacts Apps...
4. To end the three-way call, touch If the screen is locked, drag down to end the call. Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Forwarding with Smart Phone Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Smart Phone and Smart Contacts Apps...
Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1. From home, touch > Smart Phone > 2. Touch 3. Enter the area code and phone number to which you want your calls forwarded. 4. Touch . You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number will be forwarded to the designated phone number. To deactivate Call Forwarding: 1. From home, touch > Smart Phone > 2. Touch 3. Touch . You will hear a tone to confirm the deactivation. Access Smart Contacts Settings The Smart Contacts Settings menu lets you configure a number of settings for the Smart Contacts app. 1. From home, touch > Smart Contacts ...
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The Smart Contacts app opens. You can also touch > Smart Phone to access the same application. 2. Touch > Settings. The Smart Contacts settings menu appears. 3. Configure your options from the following: Smart Phone and Smart Contacts Apps...
Smart Contacts Description Setting Call Settings Configure your call settings. See Call Settings for details. Account Settings Configure your Facebook account linked to Smart Contacts, and deactivate Smart Contacts. Check for updates Check whether updates are available. Subscribe to Sprint Subscribe to Sprint Caller ID. Caller ID Show People I Set whether people you contact most frequently are shown on the Smart Contact Contacts screen. Show Recent Set whether recent communications including SMS or calls are displayed in Communications a contact details screen. Show Relative Time Set whether to switch to relative timestamps on recent communications. Show Incoming Set whether to use Smart Phone for incoming calls. Call Screen Show help for the Smart Contacts app.
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The Smart Contacts app opens and you will see the Contacts list. You can also touch > Smart Phone to access the same application. 2. Touch and then Add Contact to add a contact. The Add Contact screen appears. When a screen for selecting where to add the contact appears, follow the onscreen instructions to continue. 3. Use the keyboard to enter as much information as you want. Smart Phone and Smart Contacts Apps...
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: Touch the picture icon to assign a picture to the contact. Name : Display detailed name fields such as first name, middle name, or last name. Phone Email Address Date Group name Add new: Touch Add new to include additional information such as phone numbers, email addresses, IM address, Notes, Nickname, Website, etc. Note: Group name and Date are displayed for a Google contact type. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), touch the type to the right of the field and select the appropriate type. 4. When you have finished adding information, touch Edit Contact. Smart Phone and Smart Contacts Apps...
The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone dialpad. 1. From home, touch > Smart Phone > You can also touch > Smart Contacts > to display the dialer screen. 2. Enter a phone number and touch Smart Phone and Smart Contacts Apps...
3. Enter the name and any additional information, and then touch Edit Contact. Check Smart Contacts View a contact’s details by displaying a contact entry. 1. From home, touch > Smart Contacts The Smart Contacts app opens and you will see the Contacts list. You can also touch > Smart Phone to access the same application. Smart Phone and Smart Contacts Apps...
2. Touch a contact to view its details. The contact’s detailed listing appears. In addition to basic contact information such as names, phone numbers, and addresses, you can see communication histories including calls and SMS in the contact details screen. Touching these histories launches the Phone app or opens the Messaging app. If you have logged in to Facebook on Smart Contacts, exchanges with Facebook friends appearing in your Contact list are also displayed. Smart Contacts Screen Layout The following illustration shows your Smart Contacts screen layout and describes the various features. Smart Phone and Smart Contacts Apps...
Item Description Search Search contacts. FAVORITES Show favorite contacts. PEOPLE I Show a selection of contacts that you contact most frequently. The contacts CONTACT shown here will change every once in a while. Contact Touch to show contact’s details. Show your call history. Call History Show the onscreen dialpad. Dialpad Show the following options: Add Contact and Settings. Menu Edit a Contact with Smart Contacts Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, touch > Smart Contacts The Smart Contacts app opens and you will see the Contacts list. You can also touch > Smart Phone to access the same application. 2. Touch a contact to view its details. Smart Phone and Smart Contacts Apps...
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The contact’s detailed listing appears. 3. Touch > Edit Contact. If prompted, follow the onscreen instructions. 4. Touch any field you want to change or add. See Add a Contact with Smart Contacts. 5. Add or edit the information, and then touch Edit Contact. Your changes are saved to the contact entry. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), touch the type to the right of the field and select the appropriate type. Smart Phone and Smart Contacts Apps...
Note: To add more phone numbers, email addresses, etc., touch Add new displayed under the entered number, etc. Delete a Contact with Smart Contacts You can delete a contact from the contacts details page. 1. From home, touch > Smart Contacts The Smart Contacts app opens and you will see the Contacts list. You can also touch > Smart Phone to access the same application. 2. Touch a contact to view its details. Smart Phone and Smart Contacts Apps...
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The contact’s detailed listing appears. 3. Touch > Delete Contact. Smart Phone and Smart Contacts Apps...
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4. Touch OK. The contact is deleted. Smart Phone and Smart Contacts Apps...
Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, or contact cards (vCard). See your service plan for applicable charges for messaging. Send a Text Message Quickly compose and send text messages on your phone. 1. From home, touch > Messaging Messaging and Internet...
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2. On the Messaging screen, touch New message The New message screen opens. 3. Fill in one or more recipients. You can: Enter phone numbers directly in the To field. If you’re sending the message to several phone numbers, separate the phone numbers with a comma or by touching Return. As you enter information, any matching phone numbers from your contacts list are displayed. Touch a match to enter that number or address directly. Touch the icon, and then select the contacts to whom you want to send the message. Messaging and Internet...
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4. Touch the Type message field, and then start composing your message. Note: A counter appears above the ( ) to tell you how many characters are left. Once you go over the 160-character limit, a new message is created but automatically joined into one when received. 5. When done, touch to send the text message. The text message is sent. Messaging and Internet...
Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or slideshows. 1. From home, touch > Messaging 2. On the Messaging screen, touch New message The New message screen opens. 3. Fill in one or more recipients. You can: Messaging and Internet...
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Enter phone numbers directly in the To field. If you’re sending the message to several phone numbers, separate the phone numbers with a comma or by touching Return. As you enter information, any matching phone numbers from your contacts list are displayed. Touch a match to enter that number or address directly. Touch the icon, and then select the contacts to whom you want to send the message. Note: You can add a subject line by touching > Add subject. 4. Touch the Type message field, and then start composing your message. Messaging and Internet...
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5. Touch Attach 6. In the Attach window, select from the following file attachments: Pictures: Attach a stored picture. Capture picture: Take a picture and attach it. Videos: Attach a stored video. Capture video: Capture a video and attach it. Messaging and Internet...
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Audio: Select System audio to attach a ringtone, or External audio to attach an audio file or a recorded voice. Record audio: Make a voice recording and attach it. Contact: Select a contact from your phone. Slideshow: Create a slideshow and attach it. See the instructions below to create a slideshow. 7. To make changes to your attachment, touch Replace. You can also touch Remove to start over. 8. Touch to send the MMS message. Messaging and Internet...
The MMS message is sent. Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message you’re composing, touch Attach > Slideshow. 2. To compose your slideshow, do any of the following: Add a new slide: Touch Add slide. Select a slide: Touch a slide name such as Slide 1. Add a picture: Touch Add picture or > Add picture and select a picture. You can also touch > Capture picture to take a picture and add it. Add music or a voice recording: Touch > Add music > Audio or Record audio and select a file or record audio.
Remove a picture: Touch > Remove picture. Remove a slide: Touch Remove slide. Add a slide: Touch > Add slide. Choose the duration for each slide: Touch > Duration (XX sec). Choose the layout of the slideshow: Touch > Layout (top/bottom). 3. When finished, touch Return to attach the slideshow to your message. 4. When you have finished composing the multimedia message, touch Send. The MMS message with your slideshow is sent.
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2. On the Messaging screen, touch the message to resume editing it. A draft will show “Draft” in red on the messaging screen. 3. When you finish editing the message, touch Messaging and Internet...
New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and MMS Options for details. A new message icon ( ) also appears in the notifications area of the status bar to notify you of a new text or multimedia message. The Messages application icon (if shown on the home screen) also displays the number of new messages To open the message, drag the status bar down to open the notifications window. Touch the new message to open and read it. For information on reading and replying to messages see Manage Message Conversations. Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message Do one of the following: On the Messaging screen, touch the text message or conversation to open and read it. If you have a new message notification, drag the status bar down to open the notifications window. Touch the new message to open and read it. To return to the Messaging screen from a conversation, touch Messaging and Internet...
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Note: To view the details of a particular message, in the conversation, touch and hold the message to open the options menu, and then touch View details. Note: If a message contains a link to a Web page, touch the message and then touch the link to open it in the Web browser. Note: If a message contains a phone number, touch the message and then touch the phone number to dial the number or send a message. View a Multimedia Message (MMS) 1. From home, touch > Messaging Messaging and Internet...
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2. On the Messaging screen, touch a multimedia message or conversation to open it. 3. Touch the attachment to open it. If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more information, see Contacts. 4. To save the attachment to device memory or a memory card, touch and hold the attachment, then touch Save attachment. Messaging and Internet...
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Note: When Auto-retrieve in MMS settings is disabled, only the message header is downloaded. To download the entire message, touch Download at the right side of the message. For details, see Text and MMS Options. Note: If you are concerned about the size of your data downloads, check the multimedia message size before you download it. Reply to a Message 1. From home, touch > Messaging Messaging and Internet...
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2. On the Messaging screen, touch a conversation to open it. 3. Touch the Type message field at the bottom of the screen, enter your reply message, and then touch The MMS message is sent. Note: To reply to a text message with a multimedia message, open the text message, touch and then touch Add subject, or Attach . The text message is automatically converted into a multimedia message. Messaging and Internet...
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Protect (Lock) a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. From home, touch > Messaging 2. On the Messaging screen, touch a conversation. Messaging and Internet...
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3. Touch and hold the message that you want to lock. 4. Touch Lock on the options menu. A lock icon is displayed at the right hand side of the message. The message is locked. Delete a Conversation 1. From home, touch > Messaging Messaging and Internet...
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2. On the Messaging screen, touch the conversation that you want to delete. Messaging and Internet...
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3. Touch > Delete thread. 4. When prompted to confirm, touch Delete. Any locked messages in the thread will not be deleted unless you select the Delete locked messages check box. The conversation is deleted. Delete Multiple Conversations 1. From home, touch > Messaging Messaging and Internet...
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2. On the Messaging screen, touch and hold the thread you want to delete and then touch another thread you want to delete. 3. Touch Delete and then touch Delete to confirm. Any locked messages will not be deleted unless you select the Delete locked messages check box. Messaging and Internet...
The selected conversations are deleted. Delete a Single Message 1. While viewing a conversation, touch and hold the message that you want to delete. If the message is locked, touch Unlock on the options menu and hold the message to display the options menu again. 2. Touch Delete on the options menu. Messaging and Internet...
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3. When prompted to confirm, touch Delete. The message is deleted. View Contact Information from a Message When you have received a message from someone in your stored contacts, you can touch the contact’s picture or icon in the conversation to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call or send an email message to the contact, and more. Messaging and Internet...
Text and MMS Options The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications. 1. From home, touch > Messaging 2. On the Messaging screen, touch > Settings. You can set the following: SMS Enabled: Set up an application used for sending and receiving SMS. Messaging and Internet...
STORAGE Delete old messages: Automatically delete older messages, except for locked messages, when the set limits are reached. Text message limit: Choose the maximum number of text messages to store in each conversation thread. (This does not include locked messages.) Multimedia message limit: Choose the maximum number of MMS messages to store in each conversation thread. (This does not include locked messages.) TEXT (SMS) MESSAGES ...
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Gmail Cautions Gmail is handled as email from a computer. Restricting email from computers on your phone prevents your phone from receiving Gmail. Compose and Send a Gmail Message 1. From home, touch > Gmail The Gmail inbox opens. 2. In the inbox, touch Compose Messaging and Internet...
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The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then touch Send The Gmail message is sent. Gmail Composition Options Attaching Pictures or Videos: In the mail composition window, touch > Attach file. Locate and then touch the picture or video you want to attach. Adding Cc/Bcc: In the mail composition window, touch > Add Cc/Bcc, and then add recipients. Save as a Draft (Send Later): While composing your message, touch > Save draft. The message is saved as a draft for later. Delete Mail Being Composed: In the mail composition window, touch > Discard > Discard. Configure Gmail Settings: In the mail composition window or the inbox, touch > Settings. ...
Note: To view your draft email messages, touch > Drafts. Note: To view your sent messages, touch > Sent. Check Received Gmail Messages Your phone allows you to access, read, and reply to all your Gmail messages. Open New Gmail Messages When new Gmail arrives, you will see in the status bar. 1. Drag the status bar down to display the notifications window. Messaging and Internet...
2. Touch the new message from the notifications window. The new Gmail message opens. If you have two or more new Gmail messages, touching the notification opens the Gmail inbox. Touch a message to open it. Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. 1. From home, touch > Gmail Messaging and Internet...
The Gmail inbox opens. 2. Touch the message thread you want to view. The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages Replying to Gmail Messages: With the Gmail message open, touch , compose your reply message, and touch Send To reply to all, touch next to , and then touch Reply all, or, from the reply message, touch Reply and select Reply all. Forwarding Gmail Messages: With the Gmail message open, touch next to , and then touch Forward, enter a recipient and an additional message, and touch Send You can also touch Reply and select Forward from a reply message to forward a Gmail message. Printing Gmail Messages: With the Gmail message open, touch next to , and then touch Print. Manage Gmail Messages Your phone gives you control over how you manage your Gmail messages, with labels, thread ...
Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label “Primary” is automatically added to the thread. By then adding the label “travel,” all threads with “travel” are shown in a list. 1. From home, touch > Gmail The inbox opens. 2. Touch the icon on the left side of the message, and then touch > Change labels. Messaging and Internet...
3. Touch a label for the thread. 4. Touch OK. The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again. 1. From home, touch > Gmail The inbox opens. Messaging and Internet...
2. Touch the icon on the left side of the message, and then touch Archive The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives that includes user’s address as a recipient or in Cc, mail will again appear in the inbox. 1. From home, touch > Gmail The inbox opens. Messaging and Internet...
2. Touch the icon on the left side of the message, and then touch > Mute. The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. 1. From home, touch > Gmail The inbox opens. Messaging and Internet...
2. Touch the icon on the left side of the message, and then touch Delete The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1. From home, touch > Gmail The inbox opens. Messaging and Internet...
2. Touch Search 3. Enter your search text and touch The search results appear. Touch a message or thread from the list to display it. Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail inbox. 1. From home, touch > Gmail Messaging and Internet...
The inbox opens. 2. Touch the icon on the left side of the message, and then touch > Report spam or Report phishing. The selected message is reported as spam or phishing Gmail. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > ACCOUNTS menu. Messaging and Internet...
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1. From home, touch > Settings > Add account. 2. Touch Google, and then touch Existing. Messaging and Internet...
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3. Enter your Gmail username and password, and then touch > OK. 4. Touch Not now. Messaging and Internet...
5. Specify whether to receive news and other information from Google Play, and then touch 6. After your phone connects with the Google servers, select the items you would like to sync with your phone and then touch You are signed in to your Google account, and you can access both of your Gmail accounts from the Gmail app. Switching between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app. 1. From home, touch > Gmail Messaging and Internet...
The inbox opens. 2. Touch . 3. Touch the account you want to view from the list at the top of the menu. The selected account inbox is displayed. Email Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Messaging and Internet...
Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time. Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can set up successfully. 1. From home, touch > Email A window for adding an account appears if no email account has been previously set up. 2. Follow the onscreen instructions to set up your email account. The email account is set up and you will begin receiving email. Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set 1. From home, touch > Email Messaging and Internet...
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The email inbox opens. 2. Touch > Settings. Messaging and Internet...
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3. Touch ADD ACCOUNT. 4. Follow the onscreen instructions to complete the account setup. The email account is added and you will begin receiving email for the account. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > ACCOUNTS menu. 1. From home, touch > Settings > Add account > Corporate, IMAP, or POP3. Messaging and Internet...
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2. Enter the Email address and Password for the email account and then touch Next. Touching Next prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers. If you have custom settings you need to configure, touch Manual setup and enter your settings. These may include mail type, user name, password, server, security type, etc. 3. Select your sync settings and then touch Next. Messaging and Internet...
4. Enter an account name and a display name and touch Next to complete setup. The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details. You should get all pertinent information for the email account, such as incoming and outgoing server settings, before you proceed. Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s Exchange Server administrator for required account settings information. 1. From home, touch > Settings > Add account > Corporate. Messaging and Internet...
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2. Enter the Email address and Password for the email account and then touch Manual setup. 3. Touch Exchange. Messaging and Internet...
4. Configure the settings such as a server address and port number, and touch Next. Username: Enter your network username. Password: Enter your network access password (case-sensitive). Server: Enter your system’s Exchange server remote email address. Obtain this information from your company network administrator. Port: Enter your port number. Security type: Select a security type. Client certificate: Touch Select to enter the password for credential storage. 5. Select your sync settings and then touch Next. 6. Enter an account name and touch Next to complete setup. Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, touch > Email Messaging and Internet...
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The email inbox opens. If you want to switch to a different email account, touch the account name at the top of the screen and select another account. 2. Touch Compose The email composition window opens. 3. Enter the message recipient(s), subject, and message. Messaging and Internet...
4. Touch Send The email message is sent. Open New Email Messages When new email arrives, you will see in the status bar. 1. Drag the status bar down to display the notifications window. Messaging and Internet...
2. Touch the new message from the notifications window. The new email message opens. If you have two or more new email messages, touching the notification opens the email inbox. Touch a message to open it. Open Email Messages You can also open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer. Messaging and Internet...
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1. From home, touch > Email The email inbox opens. 2. Touch the message you want to view. The email message opens. Tip: Touch the account name at the top of the screen to switch to a different email account. 3. Touch or > Reply all to reply to the message. Options when Reviewing Email Messages Resetting Mail as Unread: Touch the icon on the left side of the read message you want to unread, and then touch Mark unread Deleting Email: Touch the icon on the left side of the message you want to delete, and then touch Delete Syncing Accounts Manually: Sync sent and received email messages manually at any time regardless of the automatic sync settings. Switch to the account you want to sync and then touch > Refresh or drag the inbox screen down. Replying to Email Messages: With an email message open, touch , compose your reply ...
Forwarding Email Messages: With the email message open, touch next to , and then touch Forward, enter a recipient and an additional message, and touch Send You can also touch Reply and select Forward from a reply message to forward a Gmail message. Printing Gmail Messages: With the Gmail message open, touch next to , and then touch Print. Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone. 1. From home, touch > Settings > Corporate, IMAP, or POP3. Messaging and Internet...
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2. Touch an account you want to delete. 3. Touch > Remove account. Messaging and Internet...
4. Touch Remove account again to confirm the deletion. The account is deleted from your phone. Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, touch > Email Messaging and Internet...
The email inbox opens. 2. Touch the email account at the top of the screen to select a different inbox, or touch Combined view to see all your email inboxes at once. Refresh an Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time. While viewing the account you want to synchronize, touch > Refresh or drag the inbox screen down. Delete an Email Message On the email account inbox, swipe the message you want to delete to the right or left. Touch UNDO to cancel deletion. Delete Multiple Email Messages 1. On the email account inbox, touch the icon on the left side of the message you want to delete. 2. Touch Delete Touch UNDO to cancel deletion. Data Services General Information (Sprint Spark LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing ...
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Note: The availability and range of the network depends on a number of factors including your distance to the base station, and infrastructure and other objects through which the signal passes. Set Your Network Options 1. From home, touch > Settings > More… > Mobile networks > Preferred network type. 2. Select LTE/CDMA or CDMA. The phone will scan for the best available Sprint network and will automatically connect to it. Messaging and Internet...
When your phone is connected via Sprint Spark, the Sprint Spark icon appears in the status bar. Note: The Sprint Spark network is self-discoverable, which means no additional steps are required for your phone to connect to it. Your User Name When you buy your phone and sign up for service, you’re automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you to the network. Your user name is automatically programmed into your phone. You don’t have to enter it. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1. From home, touch > Settings > System updates. Messaging and Internet...
2. Touch Update Profile. Your phone will download and install the profile update. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The number of bars indicate the strength of the signal. More bars mean a better signal. Sprint Spark Enhanced LTE data service: Your phone is connected to the Sprint Spark enhanced LTE network. The rays spin when data is being transferred. 3G (data service): Your phone is connected to the 3G network. When the icon is animated, your phone is transferring or receiving data. Browser Your phone’s Web browser gives you full access to both mobile and traditional websites on the go, using 3G, 4G, or Wi-Fi data connections. Your phone supports the Chrome mobile Web browser. If you are signed in with a Google account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone. Use the Browser Launching the browser is as easy as touching an icon. Messaging and Internet...
From home, touch > Chrome The browser opens. You can also launch the browser by touching a URL in a text message, email message, or Gmail message. Tip: To change the phone’s default launch page to your current page, touch > Settings > Home page, clear the Default check box, and then enter the current page’s URL in the Enter URL... field. Touch ON to complete. Add a Bookmark Bookmark favorite sites using the browser menu options. 1. From home, touch > Chrome Messaging and Internet...
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The browser opens. 2. Navigate to the Web page you want to bookmark, and touch > The add bookmark window opens. 3. Check or change the bookmark title, URL, etc., and then touch Save. Messaging and Internet...
The Web page is added to bookmarks. View Browser History Use the browser menu options to view your browsing history. 1. From home, touch > Chrome The browser opens. 2. Touch > History. Messaging and Internet...
The history window opens. If you don’t see , drag the Web page down to display the address bar. 3. Touch an entry. The Web page opens. Use Tabs You can use multiple tabs to switch between Web sites quickly and easily. Messaging and Internet...
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Open New Browser Tabs Use tabbed browsing to switch between Web sites quickly and easily. 1. From home, touch > Chrome The browser opens. 2. Touch Messaging and Internet...
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The option menu opens. If you don’t see , drag the Web page down to display the address bar. 3. Touch New tab. A new tab opens. Note: You can also open a new tab by touching Open tabs > New tab. Open Incognito Tabs Use incognito tabs to browse Web pages without leaving identifying information such as browsing history, cookies, etc. 1. From home, touch > Chrome Messaging and Internet...
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The browser opens. 2. Touch The option menu opens. If you don’t see , drag the Web page down to display the address bar. 3. Touch New incognito tab. Messaging and Internet...
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A new incognito tab opens. Switch Tabs 1. Touch Open tabs You can see all the open tabs. Note: You can also drag the address bar down to see the open tabs. 2. Touch a desired tab. Messaging and Internet...
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Note: You can change to another tab by swiping the address bar right or left. Close Tabs 1. Touch Open tabs You can see all the open tabs. Note: You can also drag the address bar down to see the open tabs. 2. Swipe the tab you want to close right or left. Messaging and Internet...
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Note: You can also close tabs by touching the top right corner of the page. Tab Menu You can open a new tab or close Chrome from the tab menu. 1. Touch Open tabs You can see all the open tabs. Note: You can also drag the address bar down to see the open tabs. 2. Touch Messaging and Internet...
You will see the tab menu. Options available within the tab menu may include: New tab: displays a new tab so you can browse multiple Web pages. New incognito tab: allows you to browse the Web without leaving identifying information. Close all tabs: closes all open tabs and exits Chrome. Close incognito tabs: closes all incognito tabs. Settings: allows you to modify your Web settings. For more information, see Browser Settings. Browser Settings Customize your experience with the Internet through the browser settings menu. 1. From home, touch > Chrome Messaging and Internet...
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The browser opens. 2. Touch > Settings, and customize your browser settings. Your browser settings are saved. Options for Browser Operations Editing Bookmarks: From the browser, touch > Bookmarks, touch and hold a bookmark, and then touch Edit bookmark, edit the bookmark, and then touch Save. Messaging and Internet...
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Deleting Bookmarks: From the browser, touch > Bookmarks, touch and hold a bookmark, and then touch Delete bookmark. Searching within a Web Page: With a Web page displayed, touch > Find in page, and enter your search text. The search results are highlighted on the page. Deleting Cache and Cookies: From the browser, touch > Settings > Privacy > CLEAR BROWSING DATA. Select the types of data you want to remove, and then touch Clear. SSL/TLS SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.). SSL/TLS Cautions When a security notice appears upon opening a webpage, users must decide for themselves whether or not to open the page. No guarantees are made whatsoever to users with their own use of SSL/TLS regarding security of SSL/TLS. Chrome Support To find on-phone help with Chrome, from Chrome, touch > Help & feedback. A Web page will open displaying Google help for Chrome.
Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with an 8 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. The file formats for pictures and videos are as follows: Pictures: JPEG. Videos: M PEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos. Wipe lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods. May discolor color filter and affect color of images. Flash Warning Do not shine flash close to eyes. Do not look directly at flash when shining/flashing. Do not shine flash at other people’s eyes. May affect eyesight, etc. Take a Picture You can take high-resolution pictures using your phone’s camera.
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The camera viewfinder appears. 2. Aim the camera at your subject. When you take a picture of people, the camera automatically recognizes the face of your subject and focuses on it (face detection function). To zoom in, swipe the screen right. To zoom out, swipe the screen left. Auto focus activates. 3. Touch . Camera and Video...
The shutter clicks and the picture is captured and saved to your phone or SD card. You can also take a picture by pressing the Volume Up/Down key. Camera Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. Switch operation mode: Switch between a simple mode (easy to operate) and a detail mode (various settings available). Settings: Open the camera settings menu and lets you change additional camera settings. See Camera Settings. Switch view mode: Switch between the back camera lens and the front-facing camera lens (for self-portraits, video chatting, etc.). Flash: Select a flash mode for the camera. Camera and Video...
Shooting mode: Change to settings matched to the subject and shooting conditions. GPS: Set whether to append location information. Size: Change the shooting size. NightCatch: Capture dark portions brightly. HDR: In backlit and other strong contrast scenes, enable shooting with reduced flaring or blackening out. Framing Adviser: According to the shooting scene, display dividing lines or guide for composing a shot. Change Framing Adviser: Change Framing Adviser settings. Minipreview: Display the picture that was just taken. Shutter: Touch to shoot. Camera/Video Switch: Switch between picture and video shooting. Record Videos Record high-quality videos using your phone’s video camera. Note: By default, pictures and videos captured on your phone are saved in phone memory even if you have an SD card installed. 1. From home, touch > Camera Camera and Video...
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The camera viewfinder appears. 2. Move the selection slider to video camera. The video shooting screen is displayed. When prompted to confirm, follow the onscreen instructions to continue. 3. Aim the camera at your subject and then touch Camera and Video...
Video recording begins. 4. Touch to stop recording. The camera stops recording and the video is captured and saved to your phone or SD card. Video Shooting Screen The video shooting screen lets you view your subject and access video controls and options. Camera and Video...
Switch operation mode: Switch between a simple mode (easy to operate) and a detail mode (various settings available). Settings: Open the video settings menu and lets you change additional video settings. See Camera Settings. Switch view mode: Switch between the back camera lens and the self camera lens (for self-portraits, video chatting, etc.). Flash: Select a flash mode for the camera. Shooting mode: Change to settings matched to the subject and shooting conditions. GPS: Set whether to append location information. Size: Change the shooting size. NightCatch: Capture dark portions brightly. Remaining Time: Show the remaining time for recording by the current settings. Minipreview: Display the video that was just recorded. Record: Start recording. Camera/Video Switch: Switch between picture and video shooting. View Pictures and Videos Using Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your ...
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The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. To select another album, touch to return to the album list. 3. Touch an image to view the picture or video. The picture or video opens. Touch a picture to view it full screen. Touch to start the video and then follow the onscreen instructions. You can share or delete multiple pictures or videos together by touching and holding thumbnails in an album. Camera and Video...
Pictures and Videos: Review Screen After capturing a picture or video, from the camera screen, touch the thumbnail image (Minipreview) to see the item in the review screen. From there, you can access options such as edit, view, send, or delete the picture or video. Pictures and Videos: Options while Viewing Zoom In or Out on a Picture or Video: Touch the screen twice or pinch the screen to zoom in or out on a picture or video. Viewing Videos: Use the onscreen controls to play, pause, or stop the video playback. After selecting an album from the Albums tab, you can browse through the pictures and videos of that album. Touch a picture or video to view it in full screen. By default, the pictures and videos in an album are displayed in grid view. Edit Pictures You can choose to delete the picture, rotate or crop it, and more. Rotate and Save a Picture 1. From home, touch > Gallery ...
The list of pictures and videos for the album opens. 3. Touch the picture you want to rotate. 4. Touch and then select either Rotate left or Rotate right. The picture is rotated and saved to the phone or SD card, depending on your settings. Crop a Picture 1. From home, touch > Gallery Camera and Video...
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The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the picture you want to crop. Camera and Video...
4. Touch > Crop. A crop box appears on the picture. 5. To adjust the crop box size, touch the edge or corner of the box and then drag your finger inward to or outward to resize the crop box. To move the crop box to the part of the picture that you want to crop, drag the crop box to the desired position. 6. Touch SAVE to apply the changes to the picture. The cropped picture is saved in the album as a copy. The original picture remains unedited. Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook, Picasa, and Twitter) and share ® videos on YouTube. You can also send them to another phone or your computer using Bluetooth Send Pictures or Videos by Email or Gmail You can send several pictures, videos, or both in an email or Gmail message. They are added as file attachments in your email or Gmail. Camera and Video...
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1. From home, touch > Gallery The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. 4. Touch , and then touch See all > Email or Gmail. Camera and Video...
Follow the onscreen prompts to complete and send the message. Note: If you selected Email and you have multiple email accounts, the default email account will be used. For more information about using email and Gmail, see Compose and Send Email or Create and Send Gmail. Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size. 1. From home, touch > Gallery The album list opens. 2. Touch an album (such as Camera). Camera and Video...
The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. 4. Touch and then touch Messaging. Follow the onscreen prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). ® Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your ® computer using Bluetooth 1. From home, touch > Gallery Camera and Video...
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The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. 4. Touch and then touch Bluetooth. Camera and Video...
Follow the onscreen prompts to complete and send the files. For more information, see Bluetooth®. Share Pictures and Videos on Facebook You can share pictures and videos from your phone directly to your Facebook account. You need to be logged in to your Facebook account to upload pictures and videos. 1. From home, touch > Gallery The album list opens. 2. Touch an album (such as Camera). Camera and Video...
The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. 4. Touch , and then touch See all > Facebook. 5. Add a caption and then touch Post. The upload is completed. For confirmation, check the status bar for the upload information. Share Pictures on Picasa You need to be signed in to a Google account to upload pictures to the Picasa™ picture organizing service. 1. From home, touch > Gallery Camera and Video...
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The album list opens. 2. Touch an album (such as Camera). The list of pictures and videos for the album opens. 3. Touch the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Touch all the items you want to include. 4. Touch and then touch Picasa. Camera and Video...
5. Select the online album where you want to upload the pictures, or touch to create a new album. 6. Touch Upload. The upload is completed. You can view the pictures online at picasaweb.google.com. Share Videos on YouTube You can share your videos by uploading them to YouTube™. Before you do this, you must create a YouTube account and sign in to that account on your phone. 1. From home, touch > Gallery The album list opens. 2. Touch an album (such as Camera). Camera and Video...
The list of pictures and videos for the album opens. 3. Touch the videos you want to share. To select multiple videos, touch and hold an image to turn on multiple select. Touch all the videos you want to include. 4. Touch , and then touch See all > YouTube. If prompted, select an account and then touch OK. 5. Enter the prompted information, such as description and tags, and select a privacy option. 6. Touch The upload is completed. Camera Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. Switch Camera Mode Your phone lets you use different camera modes for your pictures. Camera and Video...
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1. From home, touch > Camera The camera viewfinder appears. 2. Touch The shooting mode list appears. 3. Touch a shooting mode. Camera and Video...
The camera switches modes. The shooting modes are the following: Type Description Auto Automatically adjust the focus on the subject. Standard Suitable for mixed subjects. Portrait Suitable for portraits, sets a soft background. Night Portrait Suitable for low-light or nighttime portraits. Scenery Suitable for landscapes, the whole shot is in focus. Night Scenery Suitable for low-light or nighttime landscapes. Food Capture close-up details of food. Text Suitable for print and text. Sepia Add a warm, nostalgic feel. Monochrome Emphasize highlights and shadows. Bleach Bypass Add a faded, high-contrast look to the shot. Fisheye Capture the subject with an ultra-wide-angle lens. Miniature Give life-size subjects a miniature look. Panorama Combine shots to create a single panoramic image. Mirror Use the in-camera to view yourself like a mirror (cannot take picture). Set Camera Functions You can configure your camera’s settings to fit any situation and event.
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The camera viewfinder appears. To configure settings for video, touch 2. Touch The camera settings menu opens. 3. Select your desired settings from the options: The main options you can choose are the following: Item Description Set the ISO speed. White Balance Set the white balance according to the shooting environment. Mic settings Set to record sound. Camera and Video...
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Item Description Shutter mode Set whether to use Smile detect or Turn around detect. Self-timer Set the self-timer. Touchscreen Enable the touchscreen to be touched to take a picture instead of touching shutter Auto focus Set auto focus. Focus Set a focus setting. settings Anti shake Enable use of shake correction. Anti Flicker Set the anti-flicker feature. Save to Select your phone memory or an installed SD card to save pictures to.
Useful Features The following topics detail many of your phone’s tools and features such as news services, maps and navigation, calendar, clock, social networking apps, music, memos, and more. NASCAR MOBILE Now you have the ability to get every bit of NASCAR coverage, news, and stats right on your phone. Use the NASCAR MOBILE App 1. From home, touch > NASCAR The NASCAR Mobile app opens. 2. Follow the prompts to customize your app and begin following your favorite racers. Navigation Your phone offers a number of location-based navigation programs to help you figure out where you are and get you where you’re going. Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more. Note: Before using any location-based services, you must enable your phone’s location feature. For information about setting your phone’s location options, see ocation Services Settings. Useful Features...
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View Maps of Specified Places Use Google Maps to locate and map a specific address or destination. 1. From home, touch > Maps Google Maps opens. If prompted, follow the onscreen instructions to accept terms of use. 2. Touch Search Useful Features...
3. Enter an address, city, facility name, etc., and then touch a candidate in the results list. A map of the specified location opens. Google Maps Operations Viewing Current Location: From the Maps app, touch View Traffic Information, Aerial Photos, Etc., in Maps: From the Maps app, touch and then touch Traffic, Satellite, Google Earth, etc. Check Route to Destination: From the Maps app, touch , enter your current location and your destination, touch a method of transport (car, public transit, or on foot). Route candidates appear in a list. Check Detailed Operation for Maps: From the Maps app, touch > Help. Scout Scout™ by Telenav is a daily personal navigator that helps you get where you’re going. It lets you see and hear turn-by-turn directions and it can provide important, personalized information about ...
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Use Scout as Your Personal Navigator 1. From home, touch > Scout The Scout app will open. If prompted, accept the terms of use before continuing. 2. Use the search bar to enter a place or an address for directions, or explore other options to find places to go or things to do. Useful Features...
Hangouts Hangouts is Google’s instant messaging service. Use to communicate with other Hangout users, and also use video calling. Log in to a Google account beforehand (see Google Account). Using Hangouts 1. From home, touch > Hangouts The Hangouts app will open. When prompted, follow the onscreen instructions to continue. 2. Touch New Hangout to start a new Hangout. Useful Features...
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3. Type a name, email, number, or circle, or select a contact from the list. Useful Features...
4. Type a message or touch Video call to start a video chat. A chat window or a video chat window opens. Each time text is entered, the corresponding friend appears. If a friend is not in a Hangout, you will see a message. Touch Send invite to invite them to join the Hangout. Hangouts Operations Ending a Chat: In the Hangouts window, flick the chat from left to right. Ending a Video Chat: In the video chat window, touch Disabling Chat History: If you don’t want to keep chat history, in the chat window, touch > Turn history off. Delete Chat History: To delete all your chat history, in the chat window, touch > Delete > Delete. Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you set Hangouts as the default messaging app, the Messaging app will be disabled. For more information, see Default SMS App Settings. Google Search Search information saved on the phone and in phone applications as well as on the Internet.
Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe. 1. From home, touch the Google search bar or touch > Google The Search window opens. If confirmation appears, follow the onscreen instructions. If a description for Google Now appears, touch NEXT and read information. Touch YES, I’M IN. on the last page if you want to use Google Now or touch No, maybe later to continue with your Google search. 2. Type your search keywords and touch Search results appear. To search by voice, touch in the search bar and speak your search terms. Google Search Operations Changing Search Information: In the search window, touch > Settings > Phone search and select where to search. Using Google Now: Google Now automatically searches for information based on search keywords used, your current location, etc., and presents search results in the search screen. Google Now also informs users of scheduled events. Useful Features...
To enable Google Now, in the search window, touch > Settings > Google Now > ON > YES, I’M IN.. To use all of Google Now’s functions, ensure that Google Location Reporting and Location History are turned on in your location settings. Touch > Settings > Accounts & privacy > Google location settings > Google Location Reporting and select your options. Canceling Google Now: In the search window, touch > Settings > Google Now > OFF, select whether to disable location history, and then touch Turn off. Use Google Voice Search Use your voice to search instead of typing, with Google Voice Search. 1. From home, touch > Voice Search The Voice Search window opens. 2. Speak your search terms. Useful Features...
Calculation results appear. For advanced calculations, touch > Advanced panel. Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar. In order to sync with your Google calendar, you must sign in to a Google account on your phone. See Google Account. Access the Calendar From home, touch > Calendar Useful Features...
The Calendar app opens. Calendar Operations View Today’s Calendar: From the Calendar, touch Today Change Calendar View: From the Calendar, touch the month at the top left corner and then touch Day, Week, Month, or Agenda to change the current view. View Next/Previous Month (Month View): From the Calendar, flick the screen up or down. View Next/Previous Week (Week View): From the Calendar, flick the screen left or right. View Next/Previous Day (Day View): From the Calendar, flick the screen left or right. View the Next/Previous Time Period (Day/Week View): From the Calendar, flick the screen up or down. Add an Event to the Calendar Add events to your calendar directly from the Calendar application.
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The Calendar app opens. 2. Touch > New event. The add event window opens. 3. Enter an event title, start date/time, end date/time, etc., and then touch DONE. Useful Features...
The event is added to your calendar. Selecting a Calendar If you have more than one calendar, select a calendar in which to add events: Select your Google account to create a Google Calendar event. If you have several Google Calendars on the Web, select one in which to add your event. You can create multiple Google Calendars only in Google Calendar on the Web. After creating them in Google Calendar on the Web, you’ll be able to see them in the Calendar application on your phone. For more information about creating and managing multiple Google Calendars, visit the Google website: calendar.google.com. If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your computer, you can also select these calendars. View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, touch the top left of the screen displaying year/month or year/month/day to choose Day, Week, Month, or Agenda. 1. From home, touch > Calendar Useful Features...
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The Calendar app opens. 2. Touch a date and then touch an event. The event details appear. In event details, touch Edit to edit the event. In event details, touch Delete and follow the prompts to delete the event. Useful Features...
Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync. 1. From home, touch > Calendar The Calendar app opens. 2. Touch > Calendars to display. Useful Features...
3. Select sync options by adding or removing check marks from the items. The sync settings have been updated. 4. Touch Calendars to sync, and then touch OK. The selected calendars sync. Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone. Calendar events on your Useful Features...
Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server. 1. To check if Exchange ActiveSync items are set to be synchronized, from home, touch > Settings > Corporate. If Corporate doesn’t appear under the Accounts heading in the Settings menu, you do not have an Exchange ActiveSync account configured on the phone. For information about adding an account, see Add an Exchange ActiveSync Account. 2. If your Exchange ActiveSync account is set for synchronization, you will see a Sync icon Clock Your phone has a Clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, set a timer, and use your phone as a desk clock. Checking the Time You can check the time any time on your phone. The current time is displayed in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed. Setting Date and Time Your phone automatically receives the current date and time from the wireless network. You can set the date by hand by overriding the default setting. 1. From home, touch > Settings Useful Features...
2. Touch Date & time. The Date & time settings menu appears. 3. Clear the check marks next to Automatic date & time and Automatic time zone, and then set the date and time as desired. The date and time will reflect your new settings. Set Alarms Set multiple alarms using your phone’s Clock app. Useful Features...
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1. From home, touch > Clock The Clock app opens. 2. Touch the Alarm tab and then touch . You can also touch an alarm from the list and customize it. 3. Set the alarm options, including time, name, repeat pattern, alarm sound, vibration, snooze, and then touch Useful Features...
The alarm is set. Phone at Alarm Time At the set alarm time, the phone sounds the alarm and/or vibrates. Stopping an alarm: When the alarm sounds, drag Stop down to dismiss it. Additional Clock Features Your phone’s Clock app provides additional useful features including world clock, stopwatch, and timer functions. All features are available from the Clock app display. From home, touch > Clock Useful Features...
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The Clock app opens. World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From the Clock app, touch the World Clock tab. 2. Touch and select a city. 3. Repeat to add multiple cities. StopWatch The stopwatch lets you time events down to the hundredth of a second. 1. From the Clock app, touch the StopWatch tab. 2. Touch Start to begin timing. 3. Touch Stop to stop timing. Additional options include Lap to keep track of laps, Split to track split times, Restart to continue timing, and Reset to reset the stopwatch to zero. Timer The timer provides a countdown timer for up to 59 minutes and 59 seconds. 1. From the Clock app, touch the Timer tab. 2. Use the keypad to set the length of the timer. 3. Touch Start to begin the timer. Useful Features...
Twitter Tweet (post messages) and view other people’s tweets on Twitter. Login may be required to use Twitter. For details on Twitter, visit twitter.com. Install the Twitter App on Your Phone Before you can use Twitter on your phone, you have to download and install the app from Google Play. 1. From home, touch > Play Store 2. Touch the Search icon and search for “twitter”. 3. Touch Twitter from the results list. 4. Touch INSTALL, and then touch ACCEPT. The app will be downloaded and installed on your phone. 5. When the download has completed, touch Open. To open the app from the home screen, touch > Twitter Tweet on Twitter Read Twitter feeds, follow your friends, and tweet your own updates right from your phone. 1. From home, touch > Twitter Useful Features...
The Twitter app launches. If this is the first time you’ve used Twitter on your phone, touch Sign in to sign in to an existing account, or touch Create my account or Sign up a different account to set up a new Twitter account. 2. Touch the “What’s happening?” text box, type a tweet, and touch Tweet. The tweet is sent and appears on your Twitter feed. Facebook Post updates, read what your friends are up to, upload pictures and check-ins, and more with on- the-go Facebook access. Install the Facebook App on Your Phone Before you use Facebook on your phone, you must download and install the app from the Google Play Store app. 1. From home, touch > Play Store Useful Features...
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2. Touch the Search icon and search for “facebook”. 3. Touch Facebook from the results list. 4. Touch INSTALL, and then touch ACCEPT. The app will be downloaded and installed on your phone. 5. When the download has completed, touch Open. To open the app from the home screen, touch > Facebook Sign in to Your Facebook Account from Account Settings 1. From home, touch > Settings > Add account. Useful Features...
2. Touch Facebook. 3. Enter your Facebook username and password and touch Log in. Your Facebook account is added to your phone. Use Facebook Once you’ve downloaded the app and signed in, you can post and read updates, upload pictures, tag locations, and more, all from your phone. 1. From home, touch > Facebook Useful Features...
The Facebook app launches. If this is the first time you’ve used Facebook on your phone, enter your Facebook ID and password and touch Log in to sign in to an existing account, or touch Sign Up for Facebook to set up a new Facebook account. 2. Touch Status and type an update, touch Photo and upload a picture from the gallery, touch Check In to share your location, “Like” and comment on friends’ posts, and more. YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account. 1. From home, touch > YouTube Useful Features...
The YouTube app launches. If you’re prompted to add or create an account, follow the onscreen instructions to continue. 2. Search through the YouTube channels and touch a video you want to see. The video plays on your phone screen. Touch the screen to pause or resume play while watching. Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. 1. From home, touch > YouTube Useful Features...
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The YouTube app launches. 2. Touch > Uploads. If you’re prompted to create a channel, follow the onscreen instructions to continue. 3. Touch at the top of the screen and then select a video to upload. Enter a title, description, and tags, and select a privacy setting. 4. Touch The video is uploaded to your YouTube channel. Useful Features...
Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. For more information about Google Play Music, visit play.google.com/about/music. Note: For information about loading music onto your phone, see Connect to a Computer via USB. Play Music with Google Play Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats include: MP3, AAC, and FLAC. 1. From home, touch > Play Music The Play Music app opens to the Listen Now view. If you’re prompted to select an account, follow the onscreen instructions to continue. If the menu list appears, touch Listen Now. 2. Touch an item from the category window and then touch a song. Useful Features...
The song begins playing. You can select a song from a library category such as Artists or Albums in My Library. Touch > My Library. You can select a song from a playlist in Playlists. Touch > Playlists. Touch a song/artist name at the bottom of the screen to display the Google Play Music player screen. Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. When the Google Play Music player screen is not displayed, touch a song/artist name at the bottom of the screen. Useful Features...
Feature Description Return to previous screen Touch to return to the previous screen. Show music image Display music image. Music title/artist Display a music title and artist name. Progress bar Drag the bar forward/back to move to any point in a song. Repeat Repeat a song. Previous song Touch twice to go back to the previous song. Touch once to restart the current song. Play/Pause Touch to switch play and pause. Options menu Set the following options: Start instant mix, Add to playlist, Go to artist, Go to album, Clear queue, Save queue. Queue list Display a queue list. Rate (thumbs up/thumbs down) Touch to rate songs. Shuffle Play songs in random order. Next song Go to the next song.
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The Play Music app opens to the Listen Now view. 2. Display a song or album you want to add and then touch next to it. Useful Features...
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3. Touch Add to playlist > New playlist. 4. Enter a name and touch OK. The playlist is created. 5. Return to the Listen Now view, display a song or album you want to add, and then touch next to it. Touch Add to playlist > <playlist name>. Useful Features...
The song or album is added to the playlist. Repeat to add more items to the playlist. You can also create a playlist from a category window such as Albums or Songs in My Library. Adding Currently Playing Music to a Playlist From the player view, touch > Add to playlist > <playlist name>. The music is added to the playlist. Sprint Music Plus With Sprint Music Plus and the Music Store, Ringtone Store, and Ringback Tone Store, you can purchase, download, and play music, ringtones, and ringback tones for your phone. Access Sprint Music Plus 1. From home, touch > Sprint Music Plus Useful Features...
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The app opens. The first time you use the app, touch Accept to agree to the Premium Services Terms of Use. 2. Touch a store option from the main page (Ringbacks Store, Music Store, or Ringtones Store), or touch > Music (under Library) to access your music. Touch the onscreen navigation tools to skip ahead or rewind. Touch at any time to see additional options. For more information, touch > Settings > About or Help. Useful Features...
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Purchase and Download Music from the Sprint Music Plus Store From the Sprint Music Plus Store, you can shop for songs to purchase and download to your phone. 1. From home, touch > Sprint Music Plus > Music Store. The app will open and display the Music Store. 2. Enter a song or artist in the search field or browse through options in the tabs in the center of the screen. Useful Features...
3. Touch a song to select it. The song information screen is displayed. 4. Follow the onscreen instructions to preview or purchase the song. Touch at any time to display the Sprint Music Plus menu. Tip: For ringtones or ringback tones, touch Ringtone Store or Ringback Tone Store from the Sprint Music Plus main menu. Google Wallet You can have a Google Wallet account associated with your Google account to purchase items from the Google Play Store app. To create a Google Wallet account, do one of the following: On your computer, go to google.com/wallet to create a Google Wallet account. – or – The first time you use your phone to buy an item from Google Play, you’re prompted to enter your billing information to set up a Google Wallet account. OfficeSuite ® ® ® ® View files created in Microsoft Office (Word , Excel , PowerPoint ), PDFs, and more on your phone. 1. From home, touch > OfficeSuite Useful Features...
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OfficeSuite launches. If you’re prompted to upgrade to OfficeSuite Premium, follow the onscreen instructions to continue. You may also be prompted to install the OfficeSuite Font Package. Touch Install if you want to install the package. 2. Swipe the screen right and then touch an item (such as My documents) that contains a file you want to open. The app displays the file. Useful Features...
Clip Now Swipe on top of the screen to capture screenshots. URL on the websites will be captured along with the screenshots. View the captured screenshots with the Clip Now app. Note: You may not be able to capture screenshots depending on the type of screen. Enable Clip Now 1. From home, touch > Settings 2. Touch Clip Now. Useful Features...
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3. Touch Clip Now. (Enabled when the check mark is entered.) Clip Now is ready to use. Capture Screenshots Using Clip Now 1. Slide your finger along the top edge of the screen. A screenshot of the current screen is captured. You can slide from either direction to capture a screenshot. When you capture a screenshot of a Web page, the URL of the Web page will also be saved. Useful Features...
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Manage Screenshots Captured Using Clip Now 1. From home, touch > Clip Now The screenshot list is displayed. If instructions for using Clip Now appear, follow the onscreen instructions to continue. 2. Touch a screenshot you want to view. The screenshot details screen is displayed. Useful Features...
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3. Touch or Share: Share the image via email, etc. Delete: Delete the image. If you touch a URL, you can open its saved Web page.s Useful Features...
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and ® tethering, Wi-Fi, Bluetooth , and more. Connections Optimizer The Connections Optimizer is a tool that automatically selects the best mobile network for your phone, including “remembered” Wi-Fi networks. About Connections Optimizer The Connections Optimizer helps you manage and enhance your data experience by finding and connecting to “remembered” Wi-Fi networks on your phone. Remembered Wi-Fi networks are networks with which you have previously chosen to connect. Active Wi-Fi connections may offer improved performance and generally improve battery life while allowing you to talk on the phone and use data at the same time. The Connections Optimizer works by searching for available “remembered” Wi-Fi networks. If you do not leave your Wi-Fi antenna on all the time, you will only notice the Connections Optimizer operating at certain times of the day in a small number of locations on the network. Your Wi-Fi antenna will conserve battery by scanning for connections periodically (not continuously), and if no connection is achieved, the antennas will be turned off. You may also manually turn the antennas off during the scan period. To facilitate quality assurance and enable feature enhancements, information is collected about your battery levels, Wi-Fi and network connections and usage. No personal information is collected. Enable Connections Optimizer 1. From home, touch > Settings > More... > Mobile networks > Automatic Connections. Connectivity...
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2. Touch Connections Optimizer to enter the check mark in the box. (Enabled when the check mark is entered.) Connections Optimizer will turn on and automatically analyze your phone’s connection options. Disable Connections Optimizer 1. From home, touch > Settings > More... > Mobile networks > Automatic Connections. Connectivity...
2. Uncheck the box on the Connections Optimizer page. Connection Optimizer will turn off. Connect to a Computer via USB One way to back up or sync files between your phone and a computer is by using a direct USB connection. You can use the supplied micro USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files. Connectivity...
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For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder. Cable Cautions Do not pull or twist cables forcefully. May break wires. File Transfer Tips If you want to save data to an SD card on your phone, make sure the SD card is installed and active. See Phone Memory/SD Card. Avoid removing the SD card while transferring data. Data exchange may use the methods outlined in the following table: Method Description Media device (MTP) Transfer files between your phone and computer such as pictures, videos, and music. Camera (PTP) Transfer picture and video files between your phone and computer. USB mass storage Exchange data with a computer using an optional installed SD card as an (UMS) external storage device. Transfer Files Between the Phone and a Computer 1. ...
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3. You will see either Connected as a media device or Connected as a camera. The files on your phone can now be accessed via your computer. For most transfers, you’ll want to use Connected as a media device. To change the option, touch it in the notifications window to open the Settings > USB connection window, and then touch the desired option. If you see Connected as an installer in the notifications window, touch Connected as an installer, and then Connected as a media device or Connected as a camera. Connectivity...
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4. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. 5. If available, select a drive (card for SD card, phone for internal phone storage). 6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer. 7. When you are done, disconnect your phone from your computer. The transferred files are now saved to your phone or SD card. Use the Phone’s SD Card as a USB Drive To transfer music, pictures, and other files from your computer to your phone’s SD card, you need to set the phone’s SD card as a USB drive. 1. Connect your phone to your computer using the supplied micro USB cable. Insert the smaller end of the cable to the charger/accessory jack at the bottom of the phone. Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charger body to access it. 2. When appears in the notifications area, drag the status bar down to display the notifications window. You will see USB connected and Connected as an installer. Connectivity...
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If an option other than above is selected, touch Connected as a media device or Connected as a camera and then USB mass storage (UMS). 3. After closing the notifications window, touch Turn on USB storage, and then touch OK. 4. Do one of the following: Copy files from the computer to the root folder on the phone’s storage card. Copy files from the phone’s storage card to a folder on your computer or computer desktop. Connectivity...
5. After copying the files, unmount the removable disk (that is, the connected phone) as required by your computer’s operating system to safely remove your phone, and touch Turn off USB storage. 6. Disconnect the phone from the computer. Wi-Fi Wi-Fi provides wireless Internet access over distances of approximately 130 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. Turn Wi-Fi On and Connect to a Wireless Network Use the Wireless & networks settings menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi network. 1. From home, touch > Settings The settings menu opens. 2. Touch Wi-Fi. Connectivity...
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The Wi-Fi settings menu appears. 3. Touch the Wi-Fi slider to turn Wi-Fi on Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, touch the slider again 4. Touch a Wi-Fi network to connect, enter the password (if it’s not an open network), and then touch Connect. Connectivity...
Your phone is connected to the Wi-Fi network. You will see in the status bar. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user’s service provider. Entering a password is not required if an access point is not security protected. WPS Push Button: Use the WPS function to connect to WPS-capable devices. Add network: Set network information manually to connect to a network. Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks. Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. 1. From home, touch > Settings Connectivity...
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2. Touch Wi-Fi. The Wi-Fi settings menu appears. 3. Touch the Wi-Fi slider to turn Wi-Fi on Connectivity...
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Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, touch the slider again 4. Touch > Advanced. The advanced Wi-Fi settings menu appears. 5. Select an option from the following to change its settings. Connectivity...
Network notification: When enabled, your phone alerts you when a new Wi-Fi network is available. Keep Wi-Fi on during sleep: Specify when to switch from Wi-Fi to mobile data for data communications, when the device goes to sleep (when the backlight goes out). This setting can affect data usage, since the data connection will remain active even when the phone screen is off. Scanning always available: When enabled, your phone will allow Google location service and other apps to scan for networks, even when Wi-Fi is turned off. Avoid poor connections: When enabled, your phone does not use a Wi-Fi network when there is a poor connection. Install certificates: If you have certificates stored on an installed optional memory card (not included), you can use this option to install the certificates. Wi-Fi optimization: Enable your phone to use as little battery as possible when using Wi-Fi. MAC address: View your device’s MAC address, needed for connecting to some secured networks. IP address: View your device’s IP address. Your Wi-Fi settings changes are saved. Disconnect Wi-Fi You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off.
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2. Touch Wi-Fi. The Wi-Fi settings menu appears. 3. Touch the name of the connected access point and then touch Forget. Connectivity...
Wi-Fi is disconnected. After disconnecting from an access point, you may need to re-enter the password to reconnect. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point or via the Internet. 1. From home, touch > Settings Connectivity...
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2. Touch Wi-Fi. The Wi-Fi settings menu appears. 3. Touch the Wi-Fi slider to turn Wi-Fi on Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. 4. Touch > Wi-Fi Direct. Connectivity...
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The Wi-Fi Direct settings menu appears. Wi-Fi Direct and Wi-Fi are unavailable at the same time. 5. Touch a device with which to connect. If you cannot find the device you want to connect to, touch SEARCH FOR DEVICE. If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions. Touch RENAME DEVICE to rename your phone name as it appears on the other device. 6. Accept the connection on the other device. Connectivity...
The phone is connected via Wi-Fi Direct. If a connection is not accepted after a certain period, the connection request is cancelled. To stop a connection, touch the connected device name > OK. Mobile Hotspot Mobile Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share your phone’s mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works best when used in conjunction with 4G data services (although 3G service can also be used). Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at sprint.com/mysprint or access your account via Sprint Zone (touch > Sprint Zone ) to learn more. Note: Turning on Hotspot will disable your phone’s connection to other Wi-Fi networks. Set Up Mobile Hotspot 1. From home, touch > Settings Connectivity...
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2. Touch More... > Tethering & portable hotspot. The Tethering & portable hotspot window opens. 3. Touch Wi-Fi hotspot to enable it. (Enabled when the check mark is entered.) Important: Write down the passkey (password) for this communication (shown onscreen). Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Connect to Mobile Hotspot 1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.). 2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list. Connectivity...
The default name for your phone hotspot is [306SH]XXX. You can change the name by touching Wi-Fi hotspot settings > the Network SSID field from the Wi-Fi hotspot settings screen. 3. Select this phone and follow your onscreen instructions to enter the passkey (provided on the Mobile Hotspot page). The device is connected via your phone’s Mobile Hotspot. 4. Launch your Web browser to confirm you have an Internet connection. To change the Wi-Fi hotspot settings, touch Wi-Fi hotspot settings to change the necessary settings. Tips: You can change the maximum number of devices allowed to be connected to your Wi-Fi hotspot. Touch Wi-Fi hotspot maximum connections, select the number, and touch OK. Tethering Use Tethering to share your device’s Internet connection with a computer that connects to your device via USB cable, or by Bluetooth. Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at sprint.com/mysprint or access your account via Sprint Zone (touch > Sprint Zone ) to learn more. 1. From home, touch > Settings Connectivity...
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2. Touch More… > Tethering & portable hotspot. 3. Select a tethering option: USB tethering or Bluetooth tethering. Tethering is turned on, and your phone’s Internet connection can be shared with a connected device. For USB tethering, connect your phone to the target device with the supplied USB cable. For Bluetooth tethering, pair your phone with the other device via Bluetooth. Connectivity...
® Bluetooth ® Bluetooth is a short-range communications technology that allows you to connect wirelessly to a ® ® number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth -enabled handhelds, computers, printers, and wireless phones. FH1 indicates FH-SS modulation with maximum transmission radius of approximately 30 feet. XX4 indicates a different modulation scheme with maximum transmission radius of approximately 130 feet. ® Bluetooth Hints ® Question: Can’t use Bluetooth ® Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode. ® Bluetooth Function Cautions ® Wireless connectivity with all Bluetooth devices is not guaranteed for the phone. During wireless and hands-free conversations, noise may be audible depending on conditions. Information may not appear correctly on connected devices depending on the transferred data. ® Bluetooth Information ® ® Bluetooth is a technology that enables wireless connection with computers, Bluetooth devices with hands-free features, etc. Function Description Audio output Listen to music, etc., wirelessly.
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2. Touch Bluetooth. ® The Bluetooth settings open. ® ® 3. Touch the Bluetooth slider to turn Bluetooth on Connectivity...
® Bluetooth is enabled. ® To disable Bluetooth , touch the slider again ® Tip: You can also turn Bluetooth on or off with the toggle menu in the notifications window. Drag the status bar down to display the notifications window, then touch quick settings menu and ® then BLUETOOTH ( )/BLUETOOTH OFF to turn Bluetooth on or off. ® Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals. ® Pair Bluetooth Devices ® ® Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply. ® ® Enable the Bluetooth function on the Bluetooth devices being paired beforehand.
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2. Touch Bluetooth. ® The Bluetooth settings open. Nearby devices appear in the “AVAILABLE DEVICES” list. If a target device is not detected, touch SEARCH FOR DEVICES to search again. 3. Touch a device from the “AVAILABLE DEVICES” list, and follow the onscreen instructions to pair with the device. ® The Bluetooth device is paired to your phone. ® Methods to accept a Bluetooth connection differ depending on the devices used. Connectivity...
Unpairing from a Paired Device ® 1. From the Bluetooth settings menu, touch next to the paired device you wish to unpair. 2. Touch Unpair. The device is unpaired from your phone. To make another connection with the device, you will need to pair again. ® Connect to a Paired Bluetooth Device ® You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a ® compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands- free devices. 1. From home, touch > Settings Connectivity...
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2. Touch Bluetooth. ® The Bluetooth settings open. ® Paired Bluetooth devices appear in the “PAIRED DEVICES” list. 3. Touch a device from the “PAIRED DEVICES” list. Your phone connects to the paired device. ® The pairing and connection status is displayed below the device’s name in the Bluetooth devices ® section. When the device is connected to your phone, the Bluetooth paired icon is displayed in Connectivity...
the status bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls. ® Note: Due to different specifications and features of other Bluetooth -compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible ® with all Bluetooth -compatible devices. ® Send Information Using Bluetooth ® ® You can use Bluetooth to transfer information between your phone and another Bluetooth enabled device such as a phone or notebook computer. ® Types of Data You Can Send via Bluetooth You can send various types of information including the following, depending on the device you are sending to: Images and videos Contacts Audio files In the instructions below, Contacts data is being used as an example. ® Sending Contacts Data via Bluetooth 1. ...
4. Touch a paired device to receive the data. The contact information is sent. If you see a message to confirm, follow the onscreen instructions. ® Receive Data via Bluetooth ® Your phone is capable of receiving a wide variety of file types with Bluetooth , including pictures, music tracks, and documents such as PDFs. ® 1. When another device attempts to send a file to your phone via Bluetooth , you will see a request to accept the file in the notifications window. Connectivity...
2. Touch Bluetooth share: Incoming file, and then touch Accept. The file is sent to your phone. When your phone receives a file, you will see a notification. To open the file immediately, drag the status bar down to display the notifications window, and then touch the notification. When you open a received file, what happens next depends on the file type: Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in the Music application. View Your Phone’s Screen on Other Devices You can display your phone’s screen content on the screen of another device (mirroring function). This allows you to enjoy pictures and videos on your phone on the larger screen of a TV or similar device. Your phone connects to nearby Wi-Fi Direct-capable devices via Wi-Fi without needing to route through an access point. Depending on the app, you may not be able to display its screen on a connected device. Enable the Wireless display 1. From home, touch > Settings > Display > Cast screen. Connectivity...
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The Nearby devices menu opens. 2. Touch > Enable wireless display. (Enabled when the check mark is entered.) Connectivity...
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3. Select and touch the name of the device you want to connect to. Your phone connects to the selected device. Connectivity...
Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Basic Settings From the home screen, touch > Settings to access your phone’s settings menu. The table below outlines the top-level settings categories. Category Description Wi-Fi Calling Set options for voice services via Wi-Fi network. Wi-Fi Enable and set Wi-Fi options. ® Bluetooth Enable and set Bluetooth options. Call Configure options for calling with your phone. Data usage Check your phone’s data usage. More... Set additional wireless and networks options. harman/kardon audio Configure settings for the Harman sound effect. Sound Set ringtone, operation tones, etc. Display Set brightness, wallpaper, etc. Clip now Enable Clip Now and check usage instructions. Storage Check memory usage and manage usage of an optional SD card. USB connection Select the data exchange method for USB connection.
Access Settings 1. From home, touch > Settings The settings menu opens. 2. Select settings. Settings are made and applied. Wi-Fi Calling Settings By enabling Wi-Fi Calling, you can make or receive calls using Wi-Fi network even where there is no cellular signal. Enable Wi-Fi Calling 1. From home, touch > Settings Settings...
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2. Touch Wi-Fi Calling. The Wi-Fi settings menu appears. 3. Touch the Wi-Fi Calling slider to turn Wi-Fi Calling on Settings...
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Wi-Fi Calling is enabled. Available Wi-Fi networks are displayed. To disable Wi-Fi Calling, touch the slider again When prompted to accept a Wi-Fi Calling service agreement, follow the onscreen instructions. 4. Touch the Wi-Fi network you want to use with Wi-Fi Calling. The touched Wi-Fi network is displayed under WI-FI CALLING ENABLED WI-FI NETWORKS. 5. Touch the Wi-Fi network displayed under WI-FI CALLING ENABLED WI-FI NETWORKS. Settings...
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6. Touch Wi-Fi Calling to select the check box, then touch Save. Wi-Fi Calling is enabled. Once your current location is obtained, you can touch Save. You can also set your current location by entering it in the entry field. You can select the Locate Me check box to relay your location when making an emergency call with Wi-Fi Calling. Make a Call with Wi-Fi Calling When you make a call and Wi-Fi Calling is enabled, Wi-Fi Calling is automatically used for the call. For details on making a call, see Call Using the Phone Dialer or Place Calls from Contacts/Call Settings...
History. Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about Wi-Fi settings, see Wi-Fi. 1. From home, touch > Settings 2. Touch Wi-Fi. Settings...
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The Wi-Fi settings menu appears. 3. Touch the Wi-Fi slider to turn Wi-Fi on Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, touch the slider again 4. Touch a Wi-Fi network to connect, enter the password (if it’s not an open network), and then touch Connect. Settings...
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Your phone is connected to the Wi-Fi network. You will see ( ) in the status bar. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user’s service provider. Entering a password is not required if an access point is not security protected. WPS Push Button: Use the WPS function to connect to WPS-capable devices. Add network: Set network information manually to connect to a network. Wi-Fi Settings Options Wi-Fi setting options let you set up and manage wireless access points. 1. From home, touch > Settings Settings...
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2. Touch Wi-Fi. If Wi-Fi is turned off, turn it on. 3. Touch The Wi-Fi setting options appear. 4. Select an option to change its settings. Scan: Search for available Wi-Fi networks. WPS Pin Entry: View the PIN used by your device to set up a PIN-secured connection to a Wi-Fi router or other equipment. Settings...
Wi-Fi Direct: Connect to other Wi-Fi Direct devices. See Wi-Fi Direct for details. Advanced: Configure detailed Wi-Fi settings. See Wi-Fi Settings for details. ® Bluetooth Settings ® Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and ® files, and more. For details on your phone’s Bluetooth usage, see Bluetooth®. 1. From home, touch > Settings 2. Touch Bluetooth. Settings...
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® The Bluetooth settings open. ® Bluetooth Settings Operations ® Enable Bluetooth: In Bluetooth settings, touch the slider or Touch to enable and to disable. Alternatively, touch Bluetooth > or ® Enable Your Phone to be Discoverable to Other Devices: From Bluetooth settings, touch your phone name. Touch the phone name to toggle discoverable/hidden setting. The indication below the phone name shows the discoverability status. After the predetermined time, the phone returns to hidden mode and is no longer discoverable by nearby devices. ®...
® Search for Other Devices: From Bluetooth settings, touch SEARCH FOR DEVICES. ® This setting is available when Bluetooth is enabled. ® Change your phone name as it appears on other devices: From Bluetooth settings, touch > Rename phone, enter a name and touch Rename. ...
2. Touch Call. The Call settings menu opens. 3. Set your Call options. Your Call settings are saved and applied. Data Usage Settings The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. Settings...
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1. From home, touch > Settings 2. Touch Data usage. The data usage window opens. Data Usage Settings Operations Enable Mobile Data: In the Data usage window, touch the slider for Mobile data to enable the service. Enable Restrictions on Mobile Data Usage: From the Data usage window, touch Set mobile data limit > OK to enable restriction. Settings...
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A check mark will appear. With restriction turned on, drag the horizontal limit slider up or down to set the data usage limit. This setting is available when Mobile data is enabled. Set Amount for Alert when Data Usage Increases: From the Data usage window, insert a check mark next to Set mobile data warning, and then drag the horizontal warning slider up and down to set an amount. Data usage amounts are approximate. Actual amounts may differ. This setting is available when Mobile data is enabled. Set Date for Resetting Data Usage: To set the data usage measuring cycle, from the Data usage window, touch the date field next to Data usage cycle, touch Change cycle..., set a reset date, and touch Set. This setting is available when Mobile data is enabled. Check Data Usage for Each Application: To see how your data is being used, slide the ...
A WI-FI tab appears when Wi-Fi usage status is enabled. Touch this tab to view mobile data usage for Wi-Fi. Enable Restriction on usage of mobile data with Wi-Fi: From the Data usage window, touch > Mobile hotspots. When entering a check mark next to the available Wi-Fi networks to enable, you can restrict apps from using these networks when in the background, and you can configure apps to warn you before using these networks for large downloads. More Settings The More settings menu provides access to additional wireless and network options, such as default messaging app, VPN, Mobile networks, and more. More Settings Options Setting Description Airplane mode...
2. Touch More…. The More... settings menu opens. 3. Set items. Your settings are saved and implemented. Airplane Mode Setting Airplane Mode setting allows you to use many of your phone’s features, such as Gallery, Camera, and Music, when you are on an airplane or in any other area where making or receiving calls or data Settings...
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is prohibited. When you set your phone to Airplane Mode, it cannot send or receive any calls or access online information. 1. From home, touch > Settings 2. Touch More... > Airplane mode. 3. Touch the Airplane mode check box. While in Airplane Mode, the status bar will display Settings...
Default SMS App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for SMS messaging. 1. From home, touch > Settings 2. Touch More... > Default SMS app. Settings...
3. Choose a messaging app. The default messaging app is set. Note: If you choose a default messaging app other than Messaging (for example, Google Hangouts or Messaging+), you will not be able to use the standard Messaging app unless you restore it as the default messaging app. Tethering & Portable Hotspot Settings Tethering & portable hotspot settings let you complete settings for the tethering and hotspot features. Tethering settings enable your phone to connect to another device for Internet access via USB or Bluetooth. Hotspot settings allow your phone to serve as a Wi-Fi hotspot. See Mobile Hotspot and Tethering for more information about Tethering & portable hotspot. Important: Use of the Tethering and Hotspot features requires an additional subscription. Sign on to your account at sprint.com/mysprint or access your account via Sprint Zone (touch > Sprint Zone ) to learn more. 1. From home, touch > Settings Settings...
2. Touch More... > Tethering & portable hotspot. 3. Set the tethering or portable hotspot options. Tethering & portable hotspot settings are applied and saved. Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network. Settings...
Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your company’s local network. You can get this information from your network administrator. Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For information about setting up and using these connections on your phone, see Browser and Turn Wi-Fi On and Connect to a Wireless Network. Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage. 1. From home, touch > Settings Settings...
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2. Touch Security, and then touch Screen lock > Password. 3. Enter a new password (at least four characters including letters) for the credential storage, and then touch Continue. Settings...
4. Re-enter the password and then touch OK. The password is set, allowing secure credential storage. 5. Touch Trusted credentials in the Security settings menu and then touch your preferred system and user credentials. Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Add a VPN Connection Use the Wireless & networks settings menu to add a VPN connection to your phone. 1. From home, touch > Settings Settings...
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2. Touch More… > VPN. The VPN settings window appears. 3. Touch Add VPN profile , and then enter the information for the VPN you want to add. Settings...
Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options. Set up all options according to the security details you have obtained from your network administrator. 4. Touch Save. Your VPN is added to the VPNs section of the VPN settings window. Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. Settings...
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Access the VPN Settings Window 1. From home, touch > Settings 2. Touch More… > VPN. The VPN settings window appears. Connect to a VPN 1. From the VPNs section of the VPN setting window, touch the VPN that you want to connect to. Settings...
2. When prompted, enter your login credentials, and then touch Connect. You will connect to the selected VPN. When you are connected, a VPN connected icon appears in the notification area. 3. Open the Web browser to access resources such as intranet sites on your corporate network. Disconnect from a VPN 1. Drag the status bar down to open the notifications window. Settings...
3. Touch Disconnect. Your phone disconnects from the VPN. Mobile Networks Settings The Mobile networks options menu lets you enable your phone’s mobile data access, set your preferred network mode, configure Connections Optimizer, and more. Mobile Networks Settings Overview The Mobile networks settings menu allows you to configure the following options: Mobile Networks Description Setting Data enabled When enabled, data communication can be used via a mobile network. Preferred network type Select your network type: LTE/CDMA or CDMA. Roaming Set your roaming options. Automatic Connections Touch Connections Optimizer to help you manage and enhance your data experience by finding and connecting to remembered Wi-Fi networks on your device. For more information, see Connections Optimizer. Access Point Names Touch to create a new access point. Settings...
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Access Mobile Networks Settings 1. From home, touch > Settings 2. Touch More... > Mobile networks. The Mobile networks settings menu opens. Settings...
Cell Broadcasts Settings Cell broadcasts settings allow you to configure emergency alert settings. You can enable or disable alerts such as Extreme threats, Severe threats, Amber alerts, and Test alert. You cannot disable Presidential alerts. 1. From home, touch > Settings 2. Touch More... > Cell broadcasts. 3. Touch the check box next to each alert to enable or disable alerts. Your alert settings are saved and applied. Settings...
Harman/Kardon Audio Settings You can enable improved sound quality with the sound effect features of harman/kardon audio. Harman/Kardon Audio Settings Overview The harman/kardon audio settings menu allows you to configure the following options: Harman/Kardon Audio Description Setting Clari-Fi Set to ON to recover sound information lost during compression for ® improved sound quality. Enabled when an earphone, Bluetooth device, etc., is connected. Clari-Fi Visualizer Set to ON for a visual display of the sound effect. LiveStage Set to ON for more impressive sound rendering. Display icon on status Set whether the icon is displayed in the status bar when Clari-Fi or bar when it is enabled. LiveStage is enabled. Help View a description of the Harman sound effect. Access Harman/Kardon Audio Settings 1. ...
2. Touch harman/kardon audio. If a description of the Harman sound effect appears, follow the onscreen instructions to continue. 3. Set your Harman/Kardon Audio options. Your Harman/Kardon Audio settings are saved and applied. Sound Settings The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to touch tones and notifications. Sound Settings Overview The sound settings menu allows you to configure the following options: Sound Setting Description Volumes Set volume for music, ringtones, alarms, system features, etc. Silent mode Enable silent mode. Incoming call Set incoming call options. Notification Set notification options. Dial pad touch tones Enable dialpad tones. Touch sounds Enable a tone for screen touches. Screen lock sound Enable a tone when locking/unlocking the screen.
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Access Sound Settings 1. From home, touch > Settings 2. Touch Sound. 3. Set your sound options. Your sound settings are saved and applied. Settings...
Display Settings Adjusting your phone’s display settings not only helps you see what you want, it can also help increase battery life. Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Brightness Set the display brightness. Wallpaper Set a wallpaper. Frameless effect Set effect that appears on the display edges when the display turns Display mode Set the screen colors. Lock screen while on the Keep screen locked during calls. call Screen on/off by motion Set the display to turn on/off according to phone movement or operation. Auto-rotate screen Enable automatic rotation of the screen. Sleep Set a screen timeout duration. Note: Longer durations discharge the battery more quickly. Daydream Set content to be displayed on the screen while charging.
2. Touch Display. 3. Set your display options. Your display settings are saved and applied. Clip Now Settings You can enable Clip Now and check usage instructions. See Clip Now for more information about Clip Now. Clip Now Settings Overview The Clip Now settings menu allows you to configure the following options: Settings...
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Clip Now Setting Description Clip Now Enable/disable the Clip Now feature. Help Check how to use Clip Now. Access Clip Now Settings 1. From home, touch > Settings 2. Touch Clip now. 3. Set your Clip Now options. Settings...
Your Clip Now settings are saved and applied. Storage Settings The Storage settings menu lets you manage internal storage on your phone and provides options for your SD card. Storage Settings Overview The storage settings menu allows you to configure the following options: Storage Setting Description Total space View the total space/free space in your phone memory and in an optional installed SD card. Unmount SD card If an optional SD card is installed, touch to unmount the card to allow for safe removal. Mount SD card If an optional SD card is installed, touch to mount the card and make it available for use. Erase SD card If an optional SD card is installed, touch to erase all data stored on the card and prepare it for use by your phone. Access Storage Settings 1. From home, touch > Settings Settings...
2. Touch Storage. 3. Check or touch items. Review your storage settings. USB Connection Settings The USB Connection Settings menu lets you select with which method your phone exchanges data when you connect your phone to your computer. Select a data exchange method from the following table. USB Connection Description Setting Charge Only Only recharge after connecting. Media device (MTP) Transfer files between your phone and computer such as pictures, videos, and music. Camera (PTP) Transfer picture and video files between your phone and computer. USB mass storage Exchange data with a computer using your phone as an external (UMS) storage device. Battery Settings You can monitor your phone’s battery usage through this settings menu. You can also view which functions are consuming your battery’s charge and at what percentage. 1. From home, touch > Settings Settings...
2. Touch Battery. 3. Touch items to view details. Check your battery condition and access additional options. Apps Settings You can check installed applications and running applications. Apps Settings Overview Items that can be checked in the Apps settings menu are the following. Settings...
Check your application settings condition and access additional options. Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more. You can change how apps are sorted by touching > Sort by size/Sort by name. You can clear any disabling of apps, permission restrictions, etc. all at once for all apps by touching > Reset app preferences > Reset apps. Location Services Settings Your Location Services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither). Location Services Settings Overview Your Location settings menu allows you to configure the following options. Location Services Description Setting Mode Select a locating method: High accuracy, Battery saving, or Device only. Turn Accelerated location ON to use the Qualcomm IZat location acceleration hardware. RECENT LOCATION Display apps that have recently requested your phone’s location. REQUESTS LOCATION SERVICES Permit Google to use your phone’s location information and location ...
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2. Touch Location services. 3. Touch the Location services slider to turn Location services on Your phone’s location services are enabled. If you see a confirmation, follow the onscreen instructions to connect. Access Location Settings 1. From home, touch > Settings Settings...
2. Touch Location services. 3. Configure the desired settings. Your location settings are applied and saved. Security Settings The Security settings menus let you set screen security options, encryption options, password visibility, administrator settings, and credential storage options. Settings...
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Security Settings Overview Many security settings are dependent on Screen lock settings, SIM lock settings, etc. The following table outlines the settings available through the Security settings menu: Security Setting Description Screen lock Set your screen lock. See Lock Screen Settings for details. Improve face matching When you have a face unlock set, you can capture your face in different conditions to improve the face matching ability. Liveness check You need to blink when unlocking the screen with the face Unlock set. Make pattern visible When you have a Pattern screen lock set, you can choose whether the pattern is visible briefly as you draw it on the lock screen. *2*3*4 Automatically lock When you have a screen lock set, you can choose a time period for automatically locking the screen after the screen turns off, or choose to have the screen lock immediately when the screen turns off. Power key to lock Pressing the Power key locks the screen immediately. *2*3*4 instantly *1*2*3*4 Enable widgets Enable multiple widgets on your lock screen.
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Access Security Settings 1. From home, touch > Settings 2. Touch Security. The Security settings menu opens. 3. Set your security options. Your security settings are applied and saved. Settings...
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Encrypt phone 1. From home, touch > Settings 2. Touch Security. The Security settings menu opens. 3. Touch Encrypt phone. Settings...
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Encrypt phone is dimmed if your phone is not plugged into the charger. 4. Enter a PIN or password you have set and then touch Next. Settings...
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5. Touch Encrypt phone. Encrypting starts and then the phone restarts. Phone Encryption Cautions Files on your phone can be encrypted with Encrypt phone. After performing Encrypt phone, storage decryption password entry window appears each time your phone is powered on. Enter PIN or password set in Screen lock. To disable encryption of your phone, perform Reset all. Charge your phone adequately beforehand, and charge your phone during the encryption process. If Encrypt phone is interrupted, all files on your phone will be deleted. Emergency calls cannot be placed in storage decryption password entry window. If incorrect PIN or password is entered 10 times and 20 times consecutively in storage decryption password entry window, input will be disabled for 30 seconds. Note that your phone will be initialized after 30 consecutive failures. Encrypt microSD 1. From home, touch > Settings Settings...
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2. Touch Security. The Security settings menu opens. 3. Touch Encrypt microSD. Settings...
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4. After an alert that all data will be erased appears, touch OK. Settings...
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5. Touch Erase SD card. 6. Enter a PIN or password you have set and then touch Next. Settings...
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7. Touch Erase everything. Data saved on microSD card is encrypted. SD Card Encryption Cautions Files on SD Card can be encrypted with Encrypt microSD. Encrypted SD Card cannot be recognized by any device other than your phone used for encrypting the SD Card. Encrypting SD Card prevents files on that SD Card from being accessed by other people (e.g., when your handset is lost). Even when encrypted SD Card is removed from your phone then inserted into another phone or connected to a PC via an SD Card reader/writer, files on the encrypted SD Card cannot be accessed from the device. Performing Encrypt microSD deletes all SD Card files. To disable encryption of SD Card and use it normally, perform Erase SDcard and then Reset all. Note that files on the SD Card will be deleted. Once used for encrypting SD Card, your phone cannot be connected to a PC in MTP mode or PTP mode. SD Card becomes read-only when inserted into your phone that has been used for encrypting another SD Card. To write to read-only SD Card, perform steps in Format SD Card. Note that files on the SD Card will be deleted. Settings...
Lock Screen Settings The lock screen settings let you set your method for unlocking your phone, customize lock screen options, determine whether to show pop-up tips for unlocking the phone, and enter your owner information to be displayed on the lock screen. Lock Screen Cautions Please note that if you forget the pattern/PIN/password for unlocking the screen, you will not be able to unlock the screen. Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone’s control keys, and touchscreen. In order from least secure to most secure, the available screen lock options are: None Slide Face Unlock Pattern Password Important: To protect your phone and data from unauthorized access, it is recommended that you use the highest security level available (Password protection). It is also recommended you frequently change your password to ensure the safety of your phone and personal data. Access Screen Lock Settings 1. From home, touch > Settings Settings...
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2. Touch Security. The Security settings menu opens. 3. Touch Screen lock. Settings...
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The Screen lock settings menu opens. Use Slide to Unlock the Screen From the Screen lock settings menu, touch Slide to save the setting. The screen lock is set. Use Face Unlock 1. From the Screen lock settings menu, touch Face Unlock. Settings...
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2. Touch Set it up after checking the precautions displayed on the screen. 3. Touch Continue. 4. Fit your face in the frame. Settings...
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5. After “Face captured.” is displayed, touch Continue. 6. Touch a backup unlock method in the case your phone cannot recognize your face. For Pattern, follow the instructions described in “Use a Screen Unlock Pattern” below. For PIN, follow the instructions described in “Use a Screen Unlock PIN” below. 7. Touch OK. The screen lock is set. Settings...
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Use a Screen Unlock Pattern 1. From the Screen lock settings menu, touch Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. The phone records the pattern. 3. Touch Continue. Settings...
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4. When prompted, draw the screen unlock pattern again, and then touch Confirm. The screen unlock pattern is saved. Note: Clear the Make pattern visible check box if you do not want the unlock pattern to display on the screen when you unlock it. Note: To change your unlock screen pattern, from home, touch > Settings > Security > Screen lock. Note: If you draw a mistaken pattern five times in a row to unlock the screen while a Google account is activated, your phone determines that the pattern was forgotten and a prompt appears. Touch the prompt and log in to the Google account to unlock the screen. Use a Screen Unlock PIN 1. From the Screen lock settings menu, touch PIN. Settings...
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2. Enter a PIN, touch Continue, re-enter your PIN, and then touch OK to save the setting. The screen lock is set. If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again. Use a Screen Unlock Password 1. From the Screen lock settings menu, touch Password. 2. Enter a password, touch Continue, re-enter your password, and then touch OK to save the setting. Settings...
The screen lock is set. If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again. Important: To protect your phone and data from unauthorized access, it is recommended that you use the screen unlock password (highest security). It is also recommended that you frequently change your password to ensure the safety of your phone and personal data. Disable the Screen Lock Follow the instructions below to turn off your current screen lock. 1. From home, touch > Settings Settings...
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2. Touch Security. The Security screen settings menu opens. 3. Touch Screen lock. 4. Draw your unlock screen pattern, enter your PIN, or enter your password. 5. Touch None. The screen lock is disabled. Settings...
Language & Input Settings Your phone’s language and input settings let you select a language for the phone’s menus and keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s mouse/trackpad options. Language & Input Settings Overview You can set the following options in the Language and input settings menu: Language & Input Description Setting Language Set the language for your display and menus. Spell checker Choose whether to perform the spell check when typing words. Touch on the right side to set the spell checker options. Personal dictionary Add words in Personal dictionary. Default Set the default method for entering text. Google Keyboard Enable or disable Google keyboard. Touch on the right side to set Google keyboard options. Swype Enable or disable Swype keyboard. Touch on the right side to set Swype keyboard options. Google voice typing Enable or disable Google voice typing. Touch ...
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2. Touch Language & input. The Language & input settings menu opens. 3. Set options. The Language & input settings are applied and saved. Language & Input Options Some of the language and input options are detailed below. Set the Display Language: From the Language & input settings menu, touch Language and then touch a language to assign it. Settings...
Enable Spell Checker: From the Language & input settings menu, touch Spell checker to toggle the option on or off. (A check mark indicates the option is enabled.) Set Spell Checker Options: From the Language & input settings menu, touch next to Spell checker and configure your Spell checker options. Edit Personal Dictionary: From the Language & input settings menu, touch Personal dictionary, and edit Personal dictionary. Set Input Method: From the Language & input settings menu, touch Default and then touch an input method. Set Google Keyboard Options: From the Language & input settings menu, touch next to ...
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Backup & Reset Overview The following options are available in the Back up and reset menu: Backup & Reset Description Option Back up my data Enable backup for application data, Wi-Fi passwords, and other settings to Google servers. Backup account Select the account used to back up data. Automatic restore When reinstalling an application, backed up settings and data will be restored. Reset all Reset all settings and delete all data on your phone. Performing a factory data reset erases all data on the phone. It is recommended that you back up important data before performing a factory data reset. Erased information cannot be restored. Only erase data after you are sure you have saved everything you need. Access Backup & Reset Options 1. From home, touch > Settings Settings...
2. Touch Backup & reset. The Backup & reset menu opens. 3. Set options. The Backup & reset settings are applied and saved. If you’re performing Reset all, follow the prompts to confirm the data removal. The phone will erase all data and reboot. Reset all Tip: Before performing a factory data reset on your phone, you may want to unmount the microSD card to avoid losing any data you may have stored on it. From home, touch > Settings > Storage > Unmount SD card > OK to unmount the storage card. 1. From the Backup & reset menu, touch Reset all. Settings...
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2. Read the reset all information page and touch Reset phone. Settings...
3. Touch Erase everything. Your phone will power down and reset itself, which may take up to 10 minutes. Once the phone has reset, it will run through the Hands Free Activation and update processes again. When finished, you will see the Welcome screen and Setup screens. See Complete the Setup Screens to start over. Accounts The Accounts settings menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. From home, touch > Settings . Settings...
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2. Touch Add account. An Add account window appears. 3. Touch an account type and then follow the onscreen instructions to add the required account information. The account is added to the accounts list. Manage Existing Accounts 1. From home, touch > Settings . Settings...
2. Touch an account > <account name>. The account settings menu appears. 3. Select your account settings, and then update the settings you want to change. The account options are updated. Date & Time Settings Use the Date & Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Settings...
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Date & Time Overview The following Date & Time options may be configured: Date and Time Option Description Automatic date & time Set the date and time automatically via the connected wireless network. Automatic time zone Set the time zone automatically via the connected wireless network. Set date Set the date manually (only available when the Automatic date & time option is disabled). Set time Set the time manually (only available when the Automatic date & time option is disabled). Select time zone Set the time zone manually (only available when the Automatic time zone option is disabled). Use 24-hour format Enable or disable 24-hour format.
2. Touch Date & time. 3. Set available date & time options. Your date & time settings are applied and saved. Accessibility Settings The Accessibility settings menu lets you enable and manage accessibility-related applications. Accessibility Settings Overview The following Accessibility options may be configured: Accessibility Option Description TalkBack Activate the Talkback feature and configure options. Captions Turn captions on/off, and set language, size, and style. Magnification gestures Control whether your phone recognizes gestures to pan, and zoom in or out by triple-tapping the screen. Large text Set the text to large size. Power button ends call Enable the Power key to end calls. Auto-rotate screen Set the screen to rotate automatically when the phone is rotated. Speak passwords Set the phone to read passwords aloud as they are entered. Accessibility shortcut Control whether your device recognizes a gesture to quickly enable ...
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Accessibility Option Description Hearing aids Enable hearing aid compatibility. Text-to-speech output Configure options for converting text to speech. Touch & hold delay Choose how long your phone waits when you hold your finger on the screen, before continuing with the touch and hold action. Persistent Alerts Set alerts to repeat. Configurable per application. Access Accessibility Options 1. From home, touch > Settings Settings...
2. Touch Accessibility. 3. Set available accessibility options. Your accessibility settings are applied and saved. Printing The Printing window configures settings for cloud printing, etc. 1. From home, touch > Settings Settings...
2. Touch Printing. The Printing window appears. 3. Follow the onscreen instructions. Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone. 1. From home, touch > Settings Settings...
2. Touch Activate this Device. The Device Self Service menu appears. 3. Follow the onscreen prompts to activate your phone or review your summary. Your phone activates. If already activated on an account, you will see a usage and plan summary. System Updates System updates options let you update your phone’s software. 1. From home, touch > Settings Settings...
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2. Touch System updates to use the following options: Update PRL: Download the latest Preferred Roaming List (PRL), used by your phone to access the network. Update Profile: Update the user profile related to your wireless service account. If you choose to change your user name online, use this option to update the user name on your phone. Update Sharp software: Upgrade to the latest software available for your phone. Settings...
About Phone The About Phone menu lets you access important phone information, search for and apply updates, and view legal and safety information. About Phone Overview The following About Phone items may be reviewed or set: About Phone Item Description Status Check your phone’s status. 4G Settings Check the Network provider and IP address. Adjust touch screen Adjust the accuracy of the touch screen. Sensor calibration Adjust motion sensor and electromagnetic sensor. Legal information Check copyright information, terms of use, etc. Regulatory information Check the regulatory information. Model number Check the phone’s model number. HW version Check the phone’s hardware version. Processor info Check the phone’s processor information. Android version Check the Android version number.
2. Touch About phone. 3. Select or view available options. Your phone information is displayed. Copyright Information Licensed by InterDigital Technology Corporation under certain patents relating to TDMA or CDMA- based digital wireless telephony. THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NONCOMMERCIAL USE OF A CONSUMER TO (i) ENCODE VIDEO IN Settings...
For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Question: Phone does not turn on. Answer: Are you holding the Power key down? Continue pressing the Power key until the logo is displayed. Answer: Is the phone charged? Recharge the phone if not charged. Question: Phone turns off/does not turn on. Answer: If you continue using your phone while it is warm, a caution is displayed and your phone turns off in 3 minutes. Exit any apps and turn off the screen to let the phone cool down. Question: Phone freezes/operation is unstable. Answer: If your phone freezes or you cannot operate it, you can force your phone to turn off. Press and hold the Power key for 8 seconds or more. Release the Power key once your phone vibrates. Your phone turns off. Question: Operation is unstable after a new application was installed. Answer: The newly installed application may be the cause. Uninstall the application. See Uninstall an App. Question: Phone starts operating on its own without touching the screen/phone does not respond to screen touch. Answer: Press the Power key to turn off the screen, and then press again to turn the screen on before using the phone. Question: Cannot use phone, mail, or Internet. Answer 1: Check whether you are where signal is weak or out of service area. Answer 2: Power the phone on again. Answer 3: Is the phone in Airplane mode? To check that Airplane mode is cancelled: From home, touch > Settings > More... > Airplane mode. Answer 4: Is data communication disabled? To check that data communication is enabled: For Assistance...
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From home, touch > Settings > More... > Mobile networks > Data enabled. Answer 5: Is a disabled access point set? To reset to initial settings: From home, touch > Settings > More... > Mobile networks > Access Point Names > > Reset to default. Question: Battery level goes down quickly. Answer: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of battery. Answer: Your phone’s usable time is decreased by frequently using flash or functions/operations that emit sound, frequently using data communication, etc. with external devices, increasing the screen brightness, or setting long times for the screen, etc. to remain lit. Question: Cannot install applications. Answer: Applications cannot be installed with only a little free space on the phone or SD card. To check free space, see Storage Settings. Answer: Applications not supported by your phone cannot be installed. Question: Screen dims quickly. Answer: The screen automatically dims when the phone becomes warm. The screen returns to its original brightness once the phone cools down. Question: Cannot unlock screen. Answer: If your phone freezes or you cannot operate it, you can force your phone to turn off. Touch and hold the Power key for 8 seconds or more. Release the Power key once your phone vibrates. Your phone turns off. Question: Cannot charge/charging takes time. Answer: Is the micro USB plug on the AC adapter connected firmly to the phone? Remove the micro USB plug and connect it again. Answer: Is the AC adapter plugged in firmly to a standard electrical outlet? Unplug the AC adapter and plug it in again firmly.
Answer: Are you recharging by USB? Recharging by USB takes longer than with the AC adapter. You may also not be able to recharge depending on the connection environment. Question: Recharging stops/recharging does not start. Answer: Recharging stops automatically if the phone becomes warm. Recharging starts again once the phone cools down. Question: SIM card is not recognized. Answer: Is the SIM card installed properly? Is it installed in the right location and orientation? Turn off your phone, check whether the SIM card is installed properly, and then turn your phone on again. If this does not remedy the problem, the SIM card may be damaged. Answer: Are there any fingerprints, etc. or other soiling on the (gold) IC chip on the SIM card? Remove the SIM card, wipe with a clean, dry cloth, and install it again properly. Answer: Is the wrong SIM card installed? An unusable SIM card may be installed. Make sure that the right SIM card is installed. Question: Cannot recharge by USB. Answer: Is the computer turned on? You cannot recharge if the computer is not turned on. Answer: Are you using a USB hub? You may not be able to recharge if using a USB hub. Connect the optional micro USB cable for PC directly to the computer. Question: Cannot make a call/calls do not connect. Answer: Is the phone in Airplane mode? To check that Airplane mode is cancelled: From home, touch > Settings > More... > Airplane mode. Answer: Are you where signals can be received? Check the signal indicator while changing locations and call again. Question: Cannot hear the other party. Answer: Is the call volume low? Touch the Volume Up key during a call to turn the call volume Specifications The following tables list your phone’s and battery’s specifications. Phone Specifications Item Description Weight Approx. 141 g (with Internal Battery) Internal Battery Capacity 2,040 mAh For Assistance...
Item Description Continuous Talk Time 3G: Approx. 780 minutes Charging Time Approx. 180 minutes Dimensions (W x H x D) Approx. 67 × 131 × 10 mm (without protruding parts) Maximum Output 3G: 0.25 W 4G: 0.2 W Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account. As a Sprint customer, you enjoy unlimited access to all your information. Account User Name and Password If you are the account owner, you will create an account user name and password when you sign on to sprint.com/mysprint. (Click Sign in/Register and then click Sign up now! to get started.) If you are not the account owner (if someone else receives the bill for your Sprint service), you can get a ...
Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about data services and other products like games, ringtones, screen savers, and more. From Your Sprint Phone 1. From home, touch > P hone > 2. Do any of the following: Touch to access a summary of your Sprint service plan or get answers to other questions. Touch to make a payment. Touch to check minute usage and account balance. Sprint Support Services Sprint 411 and Sprint Operator Services let you easily access information and calling assistance ...
Index Settings 383 Bluetooth 332 3-way Calling 120 About 332 Connect 336 Pair devices 334 Receive information 340 4G 226 Send information 338 Settings 353 Share pictures and videos 257 About phone 424 Turn on or off 332 About Smart Phone and Smart Bookmark 230 Contacts 143 Browser Access Call Settings 122 Bookmark 230 Access Smart Contacts Settings 159 History 232 Accessibility 418 Launch connection 229 Accessory Jack 3 Settings 240 Account Passwords 432 Tabs 233 Accounts Add new 414 Manage 415 Calculator 277 Settings 414 Calendar 278 Activate This Device 421 Add event 279 Activation 23, 421 Sync Exchange ActiveSync Airplane Mode 44 calendar 284 Settings 360 View events 281 Alarm 286...
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Charger Jack 3 Delete account 223 Charger/Accessory Jack 3 Manage inbox 225 Clip Now 307 Open new message 220 Settings 380 Setup 212 Clock 285 Share pictures 254 Additional features 288 View and reply 221 Alarm 286 Emergency Numbers 99, 145 Stopwatch 289 Encrypt Device 389 Timer 289 Encrypt SD Card 389 World Clock 289 Enhanced 9-1-1 (E 9-1-1) 99, 146 Computer Enter Text 46 Connect to via USB 313 Exchange ActiveSync Conference Calling 120 Add account 216 Connections Optimizer 311 Extended Home Screen 85 Contacts 125 Add contact 125 Back up 139 Facebook 291 Check Contact 129 Install 291 Delete 133 Share pictures and videos 259 Edit 131 Use 293 Import 137 Factory Data Reset 412 Make call from 105, 149 Flash 3 Save a phone number 128...
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Sign in 61 Keyboard Voice search 276 Google 46 Google Account 55 Swype 49 Google Keyboard 46 Touchscreen 46 Google Maps 268 Google Play Find and install apps 65 Language Settings 408 Help 73 Location Store 64 GPS satellites 386 Google Play Music 297 Wireless networks 386 Google Play Music Screen Layout 298 Location Services 386 Playlists 299 Lock screen settings 398 Google Search 275 Google Voice Typing 52 Google Wallet 305 Maps 268 GPS Satellites 386 Menu Open 31 Messaging 172 Hangouts 272 microSD Card Harman/Kardon Audio Encrypt 389 Settings 376 Mirroring 341 Headset Connect 336 Create slideshow 179 Headset Jack 2 Options 194 Home Screen 30, 84 Send messages 175...
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Option Select 30 Reject call and send message 102, 148 Optional Services 109 Reject Incoming Call 101, 148 Rotate 22 Phone Dialer 97 Save a Phone Number 128, 164 Parts and Functions 2 Scout 270 Turn On/Off 18 Screen Phone Calls 97 Landscape 33 Answer 100 Portrait 33 Emergency numbers 99, 145 Screen lock 103 Using Call Logs 107 Screen Lock 75, 398 Using contacts 105, 149 Disable 406 Using Phone Dialpad 97 Screen Orientation 33 Using Smart Phone Dialpad 143 Screen Unlock 75 Phone Layout (illustration) 2 Screen Unlock Face Unlock 400 Phone Memory 7 Screen Unlock Password 405 Phone Number 40 Screen Unlock Pattern 403 Save to contacts 128, 164 Screen Unlock PIN 404 Phone Status 424 Screen Unlock Slide 400 Phone Update Screenshot Software 77 Capture 34 Picasa SD Card 7...
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Check Contact 165 Touch 19 Delete 169 Touch and Hold 20 Edit 167 Touchscreen 19 Save a Phone Number 164 Keyboard 46 Smart Contacts Screen Layout 166 Turn off 75 Smart Contacts Setup 27 Turn on 75 Smart Phone 143 Troubleshooting 429 Call Forwarding 158 TTY Mode 123 Call Waiting 155 Turn Device Off 19 Caller ID Blocking 155 Turn Device On 18 Conference Calling 157 Tweet 290 Dialer 143 Twitter 290 Smart Phone and Smart Contacts apps 143 Install 290 Smart Phone Calls Typing 46 Answer 146 Using Call Logs 151 Sound Settings 377 USB Connection Speaker 3 Settings 383 Specifications 431 Spread 22 Sprint Account Video Camera Management 432 Record video 246 Sprint Music Plus 302 Videos Sprint Spark LTE 226...
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