Related Manuals for Samsung Galaxy J2 Prime Dual SIM
Summary of Contents for Samsung Galaxy J2 Prime Dual SIM
- Page 1 SM-G532F SM-G532F/DS SM-G532G/DS User Manual English. 10/2016. Rev.1.0 www.samsung.com...
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Page 2: Table Of Contents
Messages SIM or USIM card Internet Memory card (microSD card) Email Turning the device on and off Camera Touchscreen Gallery Home screen Samsung Notes Lock screen Calendar Notification panel Voice Recorder Entering text My Files Screen capture Clock Opening apps... - Page 3 Table of Contents Settings Introduction Connections Sounds and vibration Notifications Display Wallpapers Advanced features Device maintenance Applications Lock screen and security 100 Cloud and accounts 102 Google 102 Accessibility 102 General management 103 Software update 103 User manual 103 About device Appendix 104 Troubleshooting...
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Page 4: Basics
• D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. -
Page 5: Package Contents
• A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. -
Page 6: Device Layout
Basics Device layout Receiver Proximity sensor Flash Front camera Power key Touchscreen Home key Back key Recents key Microphone Multipurpose jack Headset jack Flash GPS antenna Rear camera Volume key Speaker Back cover Main antenna... - Page 7 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
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Page 8: Battery
Basics Battery Installing the battery Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts. - Page 9 Basics Replace the back cover. Removing the battery Remove the back cover. Pull out the battery.
- Page 10 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
- Page 11 Basics Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Device maintenance → Battery. The actual charging time may vary depending on the status of your device and the charging conditions. The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions.
- Page 12 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Centre.
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Page 13: Sim Or Usim Card
• U se only a microSIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. - Page 14 USIM card into SIM card slot 2 ( Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Centre to remove the memory card.
- Page 15 Basics Removing the SIM or USIM card Remove the back cover and battery. Pull out the SIM or USIM card. ► Single SIM models: ► Dual SIM models:...
- Page 16 Basics Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
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Page 17: Memory Card (Microsd Card)
To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. -
Page 18: Turning The Device On And Off
Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data. -
Page 19: Touchscreen
Basics Touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. - Page 20 Basics Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.
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Page 21: Home Screen
Basics Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. - Page 22 Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more.
- Page 23 Basics Moving items Tap and hold an item on the Home screen, and then drag it to a new location. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. To move the item to another panel, drag it to the side of the screen. To move an item more easily, tap and hold an item, and drag it to Move apps at the top of the screen.
- Page 24 Basics Tap Enter folder name and enter a folder name. To change the folder colour, tap To add more apps to the folder, tap ADD, tick the apps, and then tap ADD. You can also add an app by dragging it to the folder on the Home screen. To move apps from a folder to the Home screen, tap the folder, and then drag an app to the Home screen.
- Page 25 Basics Creating folders Create folders and gather similar applications to quickly access and launch apps you want. This feature may not be available depending on the region or service provider. On the Apps screen, tap → Edit. Tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps.
- Page 26 Basics Searching for items You can search for items on the Apps screen. On the Apps screen, enter characters in the search field. The device will search for and display the items containing the characters you entered. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.
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Page 27: Lock Screen
Basics Icon Meaning Error occurred or caution required Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. The screen is locked with Swipe, the default screen lock method. -
Page 28: Notification Panel
Basics • I f the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. • Y ou can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. - Page 29 Basics ► Single SIM models: Quick setting buttons Launch Settings. Tap a notification and perform various actions. Block notifications from apps. Clear all notifications. ► Dual SIM models: Launch Settings. Quick setting buttons SIM and USIM card feature preferences. Tap to access the SIM card manager.
- Page 30 Basics Using quick setting buttons Tap quick setting buttons to activate some features. Swipe downwards on the notification panel to view more buttons. To view more detailed settings, tap the text under each button. To rearrange buttons, tap and hold a quick setting button until all the quick setting buttons are displayed.
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Page 31: Entering Text
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase. - Page 32 Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Change the voice input settings. Start or pause entering text by voice.
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Page 33: Screen Capture
Basics Screen capture Capture a screenshot while using the device. Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. Opening apps On the Home screen or the Apps screen, select an app icon to open it. -
Page 34: Secure Folder
Basics Secure Folder Introduction Secure Folder protects your private content and apps, such as photos and notes, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct. - Page 35 A shortcut to Secure Folder will be added to the Home screen and the Apps screen. If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is entered, and enter your Samsung account password.
- Page 36 Tap and hold an app, and drag it to Disable or Uninstall at the top of the screen. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. On the Apps screen, tap Samsung → Secure Folder.
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Page 37: Samsung Account
Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account. - Page 38 Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. On the Apps screen, tap Settings → Cloud and accounts → Accounts.
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Page 39: Transferring Data From Your Previous Device
Basics Transferring data from your previous device You can transfer data from a previous device to your device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • M obile version: Transfer data between mobile devices. You can download the app from Play Store. - Page 40 Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the USB cable.
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Page 41: Device And Data Management
Basics Device and data management Connecting the device to a computer for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage. - Page 42 On the Apps screen, tap Settings → Cloud and accounts → Backup → Back up my data for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
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Page 43: Sharing Features
You can also use the following options: • L ink sharing: Upload content to the Samsung storage server and share the link and the access code with others, even if they are not saved in your contacts list. To use this feature, your phone number must be verified. -
Page 44: Emergency Mode
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Press and hold the Power key, and then tap Emergency mode. -
Page 45: Applications
Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Samsung → Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider. - Page 46 Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap → Edit. The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap Settings →...
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Page 47: Phone
Applications Phone Introduction Make or answer voice and video calls. Making calls Tap Phone on the Apps screen. Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. ► Single SIM models: Tap to make a voice call, or tap to make a video call. - Page 48 Applications ► Dual SIM models: Tap to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts Preview the phone number. list. Delete a preceding character. Hide the keypad. Using speed dial Set speed dial numbers to quickly make calls.
- Page 49 Applications Making calls from the locked screen On the locked screen, drag outside the large circle. Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call.
- Page 50 Applications Blocking phone numbers Block calls from specific numbers added to your block list. On the Apps screen, tap Phone → → Settings → Block numbers. , tick contacts, and then tap DONE. To manually enter a number, tap Enter phone number, enter a phone number, and then When blocked numbers try to contact you, you will not receive notifications.
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Page 51: Contacts
Applications During a video call Tap the screen to use the following options: • : Access additional options. • S witch: Switch between the front and rear cameras. • : End the current call. • M ute: Turn off the microphone so that the other party cannot hear you. Contacts Introduction Create new contacts or manage contacts on the device. - Page 52 Applications To add a phone number to the contacts list from the keypad, open the Apps screen and tap Phone. If the keypad does not appear on the screen, tap to open the keypad. Enter the number and tap Add to Contacts. To add a phone number to the contacts list from received calls, open the Apps screen and tap Phone →...
- Page 53 Applications Sharing profile Share your profile information, such as your photo and status message, with others using the profile sharing feature. • T his feature may not be available depending on the region or service provider. • T his feature is only available for contacts who have activated the profile sharing feature on their device.
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Page 54: Messages
Applications Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Tap Messages on the Apps screen. Add recipients and tap COMPOSE. Enter a message. ► Single SIM models: Access additional options. - Page 55 Applications ► Dual SIM models: Access additional options. Enter recipients. Select contacts from the contacts list. Attach files. Select a SIM or USIM card. Enter a message. Enter emoticons. ► Single SIM models: Tap SEND to send the message. ► Dual SIM models: Tap to send the message.
- Page 56 Applications Blocking unwanted messages Block messages from specific numbers added to your block list. Tap Messages on the Apps screen. Tap → Settings → Block messages → Block numbers. Tap INBOX or CONTACTS, select a contact, and then tap To manually enter a number, tap Enter number, and then enter a phone number. When you receive messages from the blocked numbers or messages including blocked phrases, you will not be notified.
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Page 57: Internet
Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages Tap Samsung → Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. - Page 58 Applications Using secret mode In secret mode, you can separately save and manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → ENABLE SECRET. If you are using this feature for the first time, set whether to use a password for secret mode.
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Page 59: Email
Setting up email accounts Set up an email account when opening Email for the first time. Tap Samsung → Email on the Apps screen. Enter the email address and password, and then tap SIGN IN. To manually register a company email account, tap MANUAL SETUP. -
Page 60: Camera
Applications Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •... - Page 61 Applications Front camera preview Shooting modes Rear camera preview Filter effects Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Viewing shooting modes On the preview screen, swipe from the left to the right to open the shooting modes list. Viewing filter effects One the preview screen, swipe from the right to the left to open the filter effects list.
- Page 62 Applications Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. To take a series of photos, tap and hold • S pread two fingers apart on the screen to zoom in, and pinch to zoom out. •...
- Page 63 Applications Locking the focus and exposure Strong light/dark contrast and the subject being outside the auto focus area may make it difficult to achieve an appropriate exposure. Lock the focus or exposure and then take a photo. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
- Page 64 Applications Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene. On the shooting modes list, tap Panorama. To get the best shots using panorama mode, follow these tips: • M ove the camera slowly in one direction. •...
- Page 65 Applications Night Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap Night. Sports Take a photo of fast-moving subjects. On the shooting modes list, tap Sports. Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen.
- Page 66 Applications Applying beauty effects You can modify facial features, such as your skin tone or face shape, before taking self- portraits. This feature is available only in Selfie mode. On the preview screen, tap Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself.
- Page 67 Applications Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • M ake sure to keep the white frame inside the viewfinder window. •...
- Page 68 Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot.
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Page 69: Gallery
Applications Common • T imer: Select the length of the delay before the camera automatically takes a photo. • G rid lines: Display viewfinder guides to help composition when selecting subjects. • L ocation tags: Attach a GPS location tag to the photo. •... - Page 70 Applications Viewing images and videos Viewing images On the Apps screen, tap Gallery → PICTURES. Select an image. Move to the previous screen. Access additional options. Add the image to favourites. Modify the image. Share the image with others. Delete the image. To hide or show the menus, tap the screen.
- Page 71 Applications Viewing videos On the Apps screen, tap Gallery → PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Display your videos. Access additional options. Pause and resume playback. Skip to the previous Skip to the next video.
- Page 72 Applications Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Creating stories Create stories with various themes.
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Page 73: Samsung Notes
Select an image or a video, tap Share at the bottom of the screen, and then select a sharing method. Samsung Notes Introduction Create notes by entering text from the keyboard or by writing or drawing on the screen. You... - Page 74 Applications Creating notes On the Apps screen, tap Samsung Notes → ALL → Select an input method from the toolbar at the top of the screen and compose a note. Tap Pen to write or draw. Tap Brush to paint with various brushes.
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Page 75: Calendar
Applications Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Tap Calendar on the Apps screen. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details. - Page 76 Applications Creating tasks Tap Calendar on the Apps screen. Tap VIEW → Tasks. Enter task details and tap TODAY or TOMORROW to set a due date. To add more details, tap Tap SAVE to save the task. Syncing events and tasks with your accounts On the Apps screen, tap Settings →...
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Page 77: Voice Recorder
Applications Voice Recorder Use this app to record or play voice memos. On the Apps screen, tap Samsung → Voice Recorder. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap Bookmark to insert a bookmark. -
Page 78: Clock
Applications Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM On the Apps screen, tap Clock → ALARM. Setting alarms in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE. -
Page 79: Calculator
Applications STOPWATCH On the Apps screen, tap Clock → STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER On the Apps screen, tap Clock →... -
Page 80: Radio
Radio Listening to the FM radio Tap Samsung → Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. -
Page 81: Google Apps
Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider. - Page 82 Applications Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting. Google Search quickly for items on the Internet or your device.
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Page 83: Introduction
Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. - Page 84 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
- Page 85 • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
- Page 86 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Tap Gallery on the Apps screen. Select an image.
- Page 87 Settings Data usage Keep track of your data usage amount and customise the settings for the limitation. On the Settings screen, tap Connections → Data usage. • M obile data: Set the device to use data connections on any mobile network. •...
- Page 88 Settings Mobile hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile hotspot and tethering. You may incur additional charges when using this feature.
- Page 89 Settings Mobile networks Configure your mobile network settings. On the Settings screen, tap Connections → Mobile networks. • D ata roaming: Set the device to use data connections when you are roaming. • N etwork mode (single SIM models): Select a network type. Network mode SIM 1 / Network mode SIM 2 (dual SIM models): Select a network type.
- Page 90 Settings Location Change settings for location information permissions. On the Settings screen, tap Connections → Location. • L ocating method: Select a network to use for locating your device. • I mprove accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated.
- Page 91 Settings Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Settings screen, tap Connections → More connection settings → Printing → Download plug-in. Search for a printer plug-in in Play Store. Select a printer plug-in and install it. Select the printer plug-in and tap the switch to activate it.
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Page 92: Sounds And Vibration
Settings Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •... -
Page 93: Notifications
Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To customise notification settings, tap ADVANCED and select an app. • A llow notifications: Allow notifications from the selected app. • S et as priority: Display notifications at the top of the notification panel and include them in the allowed list when Do not disturb is activated. -
Page 94: Wallpapers
Settings Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on the Home screen. Some app features may not be available in easy mode. Switching to easy mode On the Settings screen, tap Display → Easy mode → Easy mode. Select apps under Easy applications to apply a simpler layout. -
Page 95: Advanced Features
Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or impact to the device may cause unintended input for some features. • O ne-handed operation: Activate one-handed operation mode for your convenience when using the device with one hand. - Page 96 Settings Send SOS messages In an emergency situation, quickly press the Power key three times. The device sends messages to your emergency contacts. The messages include your location information. On the Settings screen, tap Advanced features → Send SOS messages, and then tap the switch to activate it.
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Page 97: Device Maintenance
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, RAM, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Storage Using the quick optimisation feature On the Settings screen, tap Device maintenance →... - Page 98 Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • T he usage time left shows the time remaining before the battery power runs out.
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Page 99: Applications
• S ecure lock settings: Change screen lock settings for the selected lock method. • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. -
Page 100: Cloud And Accounts
Cloud and accounts Introduction Sync, back up, or restore your device’s data using Samsung Cloud, or reset your device. You can also register and manage accounts, such as your Samsung account or Google account, and transfer data to or from other devices via Smart Switch. - Page 101 On the Settings screen, tap Cloud and accounts → Backup. Samsung account • B ack up my data: Back up your personal information and app data to Samsung Cloud. You can also set the device to automatically back up data.
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Page 102: Google
Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • V ision: Customise the settings to improve accessibility for visually impaired users. •... -
Page 103: Software Update
If the battery remains fully discharged or removed from the device, the time and date is reset. • R eport diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • R eset: Reset your device’s settings or perform a factory data reset. Software update Update your device’s software or change the update settings. -
Page 104: Appendix
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •... - Page 105 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Centre. Your device freezes or encounters a fatal error Try the following solutions.
- Page 106 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialling. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
- Page 107 If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app.
- Page 108 • E nsure that the Bluetooth wireless feature is activated on the device you wish to connect • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Centre.
- Page 109 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
- Page 110 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.