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Nokia 500i Installation Manual

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Nokia 500i
Installation Guide
Part No. N451656001 Rev A
Published June 2005

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Summary of Contents for Nokia 500i

  • Page 1 Nokia 500i Installation Guide Part No. N451656001 Rev A Published June 2005...
  • Page 2 Rights clause at FAR 52.227-19. IMPORTANT NOTE TO USERS This software and hardware is provided by Nokia Inc. as is and any express or implied warranties, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose are disclaimed. In no event shall Nokia, or its affiliates, subsidiaries or suppliers be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services;...
  • Page 3 #07-00 Alexandra Technopark email: info.ipnetworking_apac@nokia.com Singapore 119968 Nokia Customer Support Web Site: https://support.nokia.com/ Email: tac.support@nokia.com Americas Europe Voice: 1-888-361-5030 or Voice: +44 (0) 125-286-8900 1-613-271-6721 Fax: 1-613-271-8782 Fax: +44 (0) 125-286-5666 Asia-Pacific Voice: +65-67232999 Fax: +65-67232897 050602 Nokia 500i Installation Guide...
  • Page 4 Nokia 500i Installation Guide...

  • Page 5: Table Of Contents

    Overview ......... . . 17 About the Nokia 500i Gateway......17 Nokia 500i Gateway Overview .
  • Page 6 Installing a Network Interface Card by Using Nokia VPN Manager 50 Installing a NIC on the Nokia 500i Gateway ....53 Four-port 10/100 Ethernet NIC ......60 Front Panel Details.
  • Page 7 Index ..........79 Nokia 500i Installation Guide...
  • Page 8 Nokia 500i Installation Guide...
  • Page 9 Figure 7 Ethernet Crossover-Cable Pin Connections ..41 Figure 8 PC Card Slots on the Nokia 500i ....45 Figure 9 PMC Four-port 10/100 Ethernet NIC .
  • Page 10 Nokia 500i Installation Guide...
  • Page 11 Table 2 Pin Assignments for DB9 and DB25 Interface Cables . . 35 Table 3 System Status LEDs ......38 Nokia 50i Installation Guide...
  • Page 12 Nokia 50i Installation Guide...

  • Page 13: About This Guide

    About this Guide This manual describes the installation and use of the Nokia 500i gateway. Installation and maintenance should be performed only by experienced technicians or Nokia-approved service providers. This preface provides the following information: In This Guide Conventions This Guide Uses...

  • Page 14: Conventions This Guide Uses

    Caution Cautions indicate potential equipment damage, equipment malfunction, loss of performance, loss of data, or interruption of service. Note Notes provide information of special interest or recommendations. Nokia 500i Installation Guide...

  • Page 15: Text Conventions

    • Emphasizes a point or denotes new terms at the place where Italics they are defined in the text. • Indicates an external book title reference. • Indicates a variable in a command: delete interface if_name Nokia 500i Installation Guide...

  • Page 16: Related Documentation

    In addition to this guide, documentation for this product includes the following: Nokia IP VPN Gateway Configuration Guide v6.3 describes how to configure and manage Nokia IP VPN Gateways by using the Nokia VPN Manager software. Nokia IP VPN Gateway Command-Line Summary v6.3 is a reference for the command-line interface (CLI) for Nokia IP VPN gateways.

  • Page 17: Overview

    Overview This chapter provides an overview of the Nokia 500i gateway and the requirements for its use. The following topics are covered: About the Nokia 500i Gateway Nokia 500i Gateway Overview Preparing the Installation Environment Site Requirements, Warnings, and Cautions...

  • Page 18: Nokia 500I Gateway Overview

    Overview Nokia 500i Gateway Overview Figure 1 shows the component locations for the Nokia 500i gateway. Figure 1 Component Locations Front View System status LEDs Dual 6U PMC carrier expansion slots 1 and 2 500i 00499 Console port Serial (AUX) port...

  • Page 19: Ventilation

    For installations in North America, use a 120 VAC, 20A fuse circuit breaker for the circuit branch. For installations outside North America that use 230 VAC, use a 230 VAC, 2A fuse circuit breaker. Nokia 500i Installation Guide...

  • Page 20: Electrical Grounding

    Do not work on the gateway during an electrical storm. Do not connect or disconnect any wires, including network or power connections. Whenever the threat of lightning danger exists, avoid even touching the gateway. This precaution is sensible for any electrical device during periods of lightning activity. Nokia 500i Installation Guide...

  • Page 21: Electrical Power Source

    The device contains components (such as its lithium battery) that must be disposed of properly to prevent damage to the environment. Contact your local waste management agencies for specific guidelines. Nokia 500i Installation Guide...

  • Page 22: Site Requirements, Warnings, And Cautions

    Overview Site Requirements, Warnings, and Cautions Before you install the Nokia 500i gateway, ensure that your computer room or wiring closet conforms to the environmental specifications listed in Appendix A, “Technical Specifications,” Warning Hazardous radiation exposure can occur if you use controls, make performance adjustments, or follow procedures that are not described in this document.

  • Page 23: Installing The Nokia 500I Gateway

    The Nokia 500i gateway is a two-rack-unit appliance that incorporates a serviceable slide-out tray into the chassis design. The front panel of the Nokia 500i gateway has two I/O slots. A 6U PMC carrier is provided for the I/O slots. Each 6U PMC carrier supports two PMC network interface cards (NICs) for a total of four NICs.

  • Page 24: Rack Mounting The Nokia 500I Gateway

    6. Attach the grounding cable to an earth ground or other grounding point to meet the specifications of your installation site. Rack Mounting the Nokia 500i Gateway The Nokia 500i gateway mounts in a standard 19-inch equipment rack with four mounting screws, as Figure 2 shows.
  • Page 25 Installing the Nokia 500i Gateway behind the rack is insufficient, the rack mounting brackets can be attached further back on the side of the appliance. Warning Do not block any ventilation slots on the appliance. Internal components might overheat and be damaged.
  • Page 26 1. Remove the appliance from the packaging. 2. Optionally, remove the fan unit from the back of the appliance. a. Locate the fan unit and the four retaining screws that secure it on the back of the 500i gateway. 00500 Fan unit b.
  • Page 27 Slowly pull the fan unit out of the chassis. 00318.1 3. Optionally, remove the power supplies from the rear of the appliance. a. Locate the power supply on the back of the 500i gateway and the two screws that secure it. 00500 AC power supplies b.
  • Page 28 Use the handles to gently pull the power supply out of the chassis. 00317.1a 4. Optionally, remove the chassis assembly from the appliance. a. Loosen the four chassis assembly retaining screws from the front panel of the appliance. 500i 00499 ESD jack Chassis assembly retaining screws Nokia 500i Installation Guide...
  • Page 29 Installing the Nokia 500i Gateway b. Slide the chassis assembly forward and pull it entirely out of the appliance. 00501 c. Place the chassis assembly on a properly grounded surface. 5. Adjust the mounting brackets on the side of the appliance if necessary.
  • Page 30 Overview Nokia 500i Installation Guide...

  • Page 31: Performing The Initial Configuration

    Performing the Initial Configuration Performing the Initial Hardware Configuration The first time you turn on power to a Nokia 500i gateway, the initial hardware configuration process begins. This section describes how to perform the initial configuration manually by using a console connection. It includes the following sections:...
  • Page 32 Performing the Initial Configuration Caution Nokia recommends that you use the console cable that was delivered with your gateway for your console connection. Otherwise, ensure that the pin assignments for your cable match those provided in this section. Note Although pin assignments are the same for console and serial connections, they are used differently by the gateway.
  • Page 33 4. If you are using a flash memory card, insert the flash memory card into the primary flash memory card slot. The Nokia 500i gateways have slots in the front panel for flash cards. Note Nokia recommends that you use the embedded flash memory on the gateway instead of using the flash memory card.

  • Page 34: Console Pin Assignments

    Table 2 on page 35 shows how to match pins at the console or serial connector with output pins on DB9 or DB25 cables you are using with terminal devices or other appropriate equipment. Nokia 500i Installation Guide...

  • Page 35: Connecting Power And Turning The Power On

    Figure The gateway power supplies automatically detect the input voltage (120 VAC [100 to 130] or 240 VAC [200 to 264]) and configures itself appropriately. Nokia 500i Installation Guide...

  • Page 36: Figure 4 Power Switch Location On The Nokia 500I

    The fan unit turns on when you press the power switch. Verify that the fans are running after you press the switch. Check the power LED on the front panel of the gateway (the Nokia logo) to ensure that the power supply is operating correctly. The power LED should be illuminated.

  • Page 37: System Status Leds

    Make sure that power is turned on to the power strip or wall receptacle that you plugged the gateway in to. If the fans are still not running, or if the power LED does not illuminate, contact your Nokia service provider as listed in Nokia Contact Information page 3 for technical support.

  • Page 38: Connecting Network Interfaces

    The Nokia 500i gateways support one four-port 10/100 Ethernet management interface, and they support up to 16 additional network interfaces (for a total of 20). The Nokia 500i gateways also support a dual Gigabit Ethernet card (10/100/1000 BaseT), a dual Fiber Gigabit Ethernet card, and a four-port 10/ 100 Ethernet card.

  • Page 39: Connecting To Ethernet Ports

    Connecting Network Interfaces Connecting to Ethernet Ports You can connect one network interface to the network to use as the Nokia IP VPN Gateway interface. You configure this interface during the system startup procedure, which is described in Nokia IP VPN Gateway Configuration Guide.

  • Page 40: Figure 6 Output Connector For The Ethernet Cable

    Figure 6 Output Connector for the Ethernet Cable Gigabit 10/100 Mbps Ethernet Pin # assignment assignment BI_DA+ 00270a BI_DA- BI_DB+ BI_DC+ BI_DC- RX - BI_DB- BI_DD+ BI_DD- Figure 7 on page 41 shows the pin assignments for the RJ-45 crossover cable. Nokia 500i Installation Guide...

  • Page 41: Figure 7 Ethernet Crossover-Cable Pin Connections

    Connecting Network Interfaces Figure 7 Ethernet Crossover-Cable Pin Connections 00017.1 You can order appropriate adapter cables separately. To order additional cables, contact your cable vendor. Nokia 500i Installation Guide...
  • Page 42 Performing the Initial Configuration Nokia 500i Installation Guide...

  • Page 43: Installing And Replacing Optional Cards

    Before You Begin Installing Flash Memory PC Cards Installing an Encryption Accelerator Card Installing a Network Interface Card Replacing Power Supplies on the Nokia 500i Gateway Before You Begin Before you install the card, you need: Physical access to the gateway...

  • Page 44: Installing Flash Memory Pc Cards

    You can order flash memory cards separately for the Nokia 500i gateway. Each of these gateways has two PC-card slots that each support a flash memory card as small as 8 MB and as large as 64 MB. The slots, also known as PCMCIA slots, permit hot swapping.

  • Page 45: Figure 8 Pc Card Slots On The Nokia 500I

    Figure 8 page 49. Note Use the top PC slot for optimum electrostatic discharge protection. Figure 8 PC Card Slots on the Nokia 500i 500i 00499 Slot 1 Eject buttons...

  • Page 46: Installing An Encryption Accelerator Card

    Installing an Encryption Accelerator Card This section describes how to replace the Nokia Encryption Accelerator Card. The card is included with the Nokia 500i gateways and installed before the gateway is delivered to you. These instructions apply only if you are replacing the card.
  • Page 47 Installing an Encryption Accelerator Card 2. Loosen the four front-panel retaining screws. 500i 00478 Chassis assembly retaining screws 3. Slide the chassis assembly forward to expose the motherboard components. 00485 Nokia 500i Installation Guide...
  • Page 48 Insert the VPN card into connectors. Screw card into standoffs. 00486 Caution Do not use the PMC connectors located at the front of the motherboard for the acceleration card. Those connectors are for the management card. Nokia 500i Installation Guide...
  • Page 49 10. Slide the chassis assembly back into the appliance and resecure the four retaining screws. Reseating the chassis assembly automatically restores power to the appliance. The accelerator card is automatically detected and enabled by default. Nokia 500i Installation Guide...

  • Page 50: Installing A Network Interface Card

    6U PMC carrier. Ethernet NICs can occupy any of the slots or subslots in a gateway that other cards do not occupy. This section describes how to install an Ethernet NIC in the Nokia 500i gateways, including:...
  • Page 51 Installing a Network Interface Card 2. From the Gateway Properties Settings pane, select Identity > Interfaces: To add a card, click Add. To remove a card, click Remove. The Add Slot-based interface window opens. Nokia 500i Installation Guide...
  • Page 52 Choose Slot 1 Choose Slot 2 Note On the Nokia 500i, choose slot and sub slot. 4. Click OK. When the card and slot are identified, VPN Manager automatically generates and names the corresponding new interfaces. For example, eth-sxpz, where x is the slot number and z is the port number on the card.

  • Page 53: Installing A Nic On The Nokia 500I Gateway

    Installing a NIC on the Nokia 500i Gateway Note Network interface cards in the 6U PMC carrier on the Nokia 500i are not hot swappable. You must turn off power to the system before you replace NICs on the Nokia 500i gateway.
  • Page 54 Installing and Replacing Optional Cards 4. Press or push the levers toward the outer edges of the Nokia 500i gateway. Ejection and locking levers Push red button to disengage or engage lock Release or lock into place 00005 5. Continue to press or push the levers outward until the PMC carrier is released and extends slightly beyond the front panel of the Nokia 500i gateway.
  • Page 55 6. Gently pull the PMC carrier out from the slot and place it on a suitable, grounded work surface. 00006 7. Locate the bezel retaining screws, used to keep the NIC attached, on the underside of the PMC carrier. Nokia 500i Installation Guide...
  • Page 56 8. Remove the two bezel retaining screws with a Phillips screwdriver. 00311 Note If you are installing a NIC in an unoccupied slot on the PMC carrier, remove the blank bezel that covers the slot and retain it for future use. Proceed to step Nokia 500i Installation Guide...
  • Page 57 9. Locate and remove the two card retaining screws from the back of the NIC. 00312 10. Remove the NIC by lifting the back of the NIC away from the chassis assembly and pulling it gently away from the front panel. 00313 Nokia 500i Installation Guide...
  • Page 58 PMC carrier and that the screw holes on the bottom of the bezel align with those on the bottom of the PMC carrier. Proceed to step Note The blank bezel is required for the Nokia 500i gateways to meet emissions requirements during operation. Nokia 500i Installation Guide...
  • Page 59 Installing a Network Interface Card 12. From the top of the PMC carrier, screw the NIC retaining screws into the standoffs on the back of the NIC. 00312 Nokia 500i Installation Guide...

  • Page 60: Four-Port 10/100 Ethernet Nic

    00004 14. Insert the PMC carrier back into its original slot on the front of the 500i gateway until it clicks into place. 15. Press both levers to make sure that they are locked into place and power is restored to the card carrier.

  • Page 61: Front Panel Details

    Installing a Network Interface Card You can configure the Ethernet interfaces with Nokia VPN Manager. See the Nokia IP VPN Gateway Configuration Guide. Front Panel Details Figure 9 shows the front panel details for the four-port Nokia 10/100 Ethernet NIC that you use in the Nokia 500i gateways.

  • Page 62: Front Panel Details

    Installing and Replacing Optional Cards Note NICs in the 6U PMC carrier on the Nokia 500i are not hot swappable. You must turn off power to the system before replacing NICs on the Nokia 500i gateway. The fiber optic Gigabit Ethernet NICs provide the following features:...

  • Page 63: Connectors And Cables

    LC connector for each NIC interface. The destination end of the cable can be either LC or SC, depending on the type of connector required for the destination Gigabit Ethernet device. Nokia 500i Installation Guide...

  • Page 64: Copper Gigabit Ethernet Nic

    If both power supplies are not turned on, the Fault LED illuminates. The Nokia 500i gateway power supply units feel hot to the touch under certain conditions. This happens when the units are connected to AC power, but are not turned on.

  • Page 65: Replacing An Ac Power Supply On The Nokia 500I Gateway

    85 VAC and 264 VAC. The power supply output is regulated to a tolerance of ± 5 percent of the specified output voltage. To install or replace an AC power supply 1. Locate the power supply on the back of the 500i gateway and the two screws that secure it. Power supply A...
  • Page 66 5. Use the handles to gently pull the power supply out of the chassis. 00317.1 6. Insert the new power supply into the empty bay. 7. Replace the grounding lugs. 8. Reinstall the two retaining screws. 9. Turn on power to the power supply. Nokia 500i Installation Guide...

  • Page 67: Troubleshooting

    Problem No console connection to the gateway. Solution For information about how to create a console connection, see Chapter 2, “Connecting the Console Port.” Nokia 500i Installation Guide...
  • Page 68 Problem Wrong terminal settings. Solution Verify terminal settings: 9600 bps, 8 data bits, 1 stop bit, no parity. Problem Defective gateway or file system. Solution Contact the Nokia customer support site listed in “Nokia Contact Information” on page 3. Do Not Get a Login Prompt—Error Messages Appear Problem The gateway is defective, or the file system on the gateway is defective.
  • Page 69 Ethernet connection (10 Mbps, 100 Mbps, or 1000 Mbps). Problem Port not enabled. Solution Verify from the Interface page in Nokia VPN Manager that the interface port is configured as active. Problem High collision rate on the hub.
  • Page 70 Troubleshooting Nokia 500i Installation Guide...

  • Page 71: A Technical Specifications

    -5° C to +40° C (23° F to 104° F) Temperature Humidity 5% to 85% Short Term Operational -5° C to 50° C (23° F to 122° F) Temperature (not to Humidity 5% to 90% exceed 96 consecutive hours) Nokia 500i Installation Guide...

  • Page 72: Space Requirements

    Each 500i gateway requires the following space in a rack: 3.5 inches (8.89 centimeters) of vertical space 18 inches (46 centimeters) behind the front-panel of the rack 6 inches (15 centimeters) behind the 500i gateway to allow the back exit fan to move air through the appliances Caution Do not block the ventilation holes on the 500i gateway.

  • Page 73: B Compliance Information

    Compliance Information This appendix contains the following compliance information: Declaration of Conformity Compliance Statements FCC Notice (US) Nokia 500i Installation Guide...

  • Page 74: Declaration Of Conformity

    Product Options: Serial Number: 1 to 100,000 Date First Applied: 2003 conforms to the following standards: Safety: UL60950, 3rd Edition (2000); Can/CSA-C22.2 No.60950-00, 3rd Edition (2000); IEC60950-1 (2001); EN60950-1(2001)+A11 EMC: EN55024 1998, EN55022A 1998, EN61000-3-2, EN61000-3-3 Nokia 500i Installation Guide...
  • Page 75 Directive 89/336/EEC with Amendment 93/68/EEC. Christopher Saleem Compliance & Reliability Engineering Manager Security & Mobile Connectivity, Enterprise Solutions Mountain View, California January 2005 Elie Habib Senior Vice President Security & Mobile Connectivity, Enterprise Solutions Mountain View, CA Nokia 500i Installation Guide...

  • Page 76: Compliance Statements

    EN55022 (CISPR 22 Class A) European Community (CE) Immunity Standards EN55024 European Community (CE) EN61000-4-2 EN61000-4-3 EN61000-4-4 EN61000-4-5 EN61000-4-6 EN61000-4-11 Harmonics and Voltage Fluctuation EN61000-3-2 European Community (CE) EN61000-3-3 European Community (CE) Safety Standards UL60950/EN60950 US/European Community(CE) CAN/CSA-C22.2 No.60950 Canada Nokia 500i Installation Guide...

  • Page 77: Fcc Notice (Us)

    Consult the dealer or an experienced radio/TV technician for help. Caution Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the equipment. 050316 Nokia 500i Installation Guide...
  • Page 78 Compliance Information Nokia 500i Installation Guide...

  • Page 79: Index

    32 flash memory cards 44 connections four-port 10/100 Ethernet NIC 60 Ethernet crossover-cable pin 41 front panel 18 Ethernet port 39 front panel, 500i 23 pin assignments for modem 34 power 35 RJ-45 39, 40 gateway console electrical grounding 20...
  • Page 80 19 power supplies ventilation 19 load-sharing 64 grounding 23 redundancy 64 replacing 64 power supplies, 500i 64 power supply, AC 65 installation electrical grounding 20 environment 18 temperature 19 rack space 18 ventilation 19 rack space, 500i 23 installing NICs 61...

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