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FAQs
No.
Questions
Q1
Tingling sensation is felt
on the skin.
Q2
Can "HOT CLEANSING"
mode remove makeup?
Q3
Will dirt be more easily
removed by applying
more force?
Q4
Cotton pad cannot be
attached properly.
Can the product be used
Q5
in the bathroom?
Q6
Does the "COOL" mode
work with toner?
The cooling head does not
Q7
feel cool during the "COOL"
mode.
Can I use milky lotion or gel?
Q8
Does this product have
Q9
whitening or blemish
removal function?
Q10
Which regions are not
suitable to use this product?
Answers
・ Check the intensity level. If it is set on "H" level,
press the level switch button to switch to "L" level.
・ If toner in the cotton pad wears off, replenish it again.
※ If you still feel uncomfortable on the skin, stop using
the product immediately and consult a dermatologist.
・ This product cannot remove makeup.
Please use a makeup remover cleanser.
・ Electric power is used for removing dirt and
moisturizing. Thus, by applying more force,
it will not make any difference.
・ Gently apply to skin and massage slowly.
・ Use a normal rectangular or round cosmetic cotton pad.
(If the cotton pad is too thick or thin, it will not be able
to attach.)
・ This product is not waterproof.
・ Never use or place this product in wet and
damp areas, e.g. bathroom.
・ Yes, but it will not enhance the cooling effects.
・ The "COOL" mode automatically stops after being
used around 2 minutes.
Approximately 10 seconds is required at the start of
the mode before the cooling effect takes place.
It will last for another 1 minute 50 seconds before it
stops automatically.
・ The "COOL" mode may be used continuously and
continuous use will reduce the cooling effect.
Do not continuously use the "Cool" mode.
When the cooling head is continuously applied on
the same area of skin, the temperature of the skin
surface decreases and the cooling effect of the head
may be lessened. Check it by applying the cooling
head on another area.
・ Milk-based lotion or gel can be used when using
"HOT MOISTURIZE" mode without cotton pad and
"HOT MASK" mode.
Please refer to the "About mode switching" in the
"Preparation before use" section in the instruction
manual for details.
・ This product is not for whitening or removing blemish.
・ It will pull out fine dirt that remains deep in the pores
and penetrate moisture into the skin.
・ Please refer to the instruction manual for the
list of regions.
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