Dell P2223HC User Manual
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Dell P2223HC User Manual

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Dell USB-C Monitor
P2223HC
User's Guide
Model: P2223HC
Regulatory model: P2223HCb

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Summary of Contents for Dell P2223HC

  • Page 1 Dell USB-C Monitor P2223HC User’s Guide Model: P2223HC Regulatory model: P2223HCb...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks ® ® are trademarks of Dell Inc. or its subsidiaries. USB Type-C...

  • Page 3: Table Of Contents

    Contents Safety instructions ......6 About your monitor ......7 Package contents .
  • Page 4 (MST) function ........35 Dell Power Button Sync (DPBS) ....36 Connecting the monitor for DPBS for the first time .
  • Page 5 ....... 81 Contacting Dell ......82...

  • Page 6: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor. NOTE: Before using the monitor, read the safety instruction that is shipped with your monitor and printed on the product.

  • Page 7: About Your Monitor

    About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor.

  • Page 8: Product Features

    Regulatory Information Product features The Dell P2223HC monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 54.61 cm (21.50 in.) viewable area (measured diagonally).  1920 x 1080 (16:9) resolution, plus full-screen support for lower resolutions.
  • Page 9 • Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier setup with an elegant viewing experience. • Removable stand and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions. • Equipped with 1 USB Type-C upstream port and 4 SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-A downstream ports.

  • Page 10: Identifying Parts And Controls

    Identifying parts and controls Front view Label Description Power LED indicator Solid white light indicates that the monitor is turned on and functioning normally. Blinking white light indicates that the monitor is in Standby Mode. │ About your monitor...

  • Page 11: Back View

    Releases stand from the monitor. Barcode, serial number, and Refer to this label if you need to Service Tag label contact Dell for technical support. Power On/Off button To turn the monitor on or off. Joystick Use to control the OSD menu. (For...

  • Page 12: Bottom View

    Bottom view Bottom view without monitor stand Label Description Secures the monitor with security lock Security lock slot (security lock not included). (based on Kensington Security Slot™) Power connector Connect the power cable (shipped with your monitor). HDMI port Connect your computer with the HDMI cable.
  • Page 13 USB Type-C upstream Connect the USB Type-C cable that came port with your monitor to the computer. This port supports USB Power Delivery, Data, and DisplayPort video signal. The SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-C port supports Alternate Mode DP1.2 with a maximum resolution of 1920 x 1080 at 60 Hz, PD 20 V/3.25 A, 15 V/3 A, 9 V/3 A, 5 V/3 A.

  • Page 14: Monitor Specifications

    Monitor specifications Model P2223HC Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Technology Aspect ratio 16:9 Viewable image Diagonal 546.10 mm (21.50 in.) Width (active area) 476.06 mm (18.74 in.) Height (active area) 267.79 mm (10.54 in.) Total area 127484.11 mm...

  • Page 15: Resolution Specifications

    -5° to 21° Swivel -45° to 45° Pivot -90° to 90° Cable management Dell Display Manager Easy Arrange and other key features compatibility Security Security lock slot (cable lock sold separately) *DisplayPort and USB Type-C (Alternate mode with DisplayPort 1.2): HBR2 is supported.

  • Page 16: Supported Video Modes

    Supported video modes Model P2223HC Video display capabilities (HDMI, 480p, 576p, 720p, 1080i, 1080p, FHD DisplayPort, and USB Type-C alternate mode) Preset display modes Display mode Horizontal Vertical Pixel Sync frequency frequency clock polarity (kHz) (Hz) (MHz) (Horizontal /Vertical) 720 x 400 31.50...

  • Page 17: Dp Multi-Stream Transport (Mst) Modes

    • 3 (via DisplayPort input) NOTE: Maximum external monitor resolution supported is 1920 x 1080 60 Hz only. Electrical specifications Model P2223HC Video input signals • HDMI 1.4/DisplayPort 1.2*, 600 mV for each differential line, 100 ohm input impedance per differential pair •...

  • Page 18: Physical Characteristics

    NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector and process used to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.

  • Page 19: Environmental Characteristics

    - no cables) Weight of stand assembly 1.61 kg (3.54 lb) Environmental characteristics Model P2223HC Compliant standards • ENERGY STAR certified monitor • EPEAT registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country.

  • Page 20: Pin Assignments

    Humidity Operating 10% to 80% (non-condensing) Non-operating • Storage: 5% to 90% (non-condensing) • Shipping: 5% to 90% (non-condensing) Altitude Operating 5,000 m (16,404 ft) (maximum) Non-operating 12,192 m (40,000 ft) (maximum) Thermal dissipation • 403.56 BTU/hour (maximum) • 41.04 BTU/hour (typical) Pin assignments DisplayPort connector (in) 20-pin side of the...
  • Page 21 AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR DisplayPort connector (out) 20-pin side of the number connected signal cable ML0 (p) ML0 (n) ML1 (p) ML1 (n) ML2 (p) ML2 (n) ML3 (p) ML3 (n) CONFIG1 CONFIG2 AUX CH (p) │...
  • Page 22 AUX CH (n) Hot Plug Detect Return DP_PWR HDMI connector 19-pin side of the number connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+...

  • Page 23: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) interface This section gives you information about the USB ports that are available on the monitor. SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Transfer speed Data rate Maximum power supported (each port) SuperSpeed 5 Gbps 4.5 W High speed 480 Mbps 4.5 W...

  • Page 24: Usb Type-C Connector

    USB Type-C connector Pin Number Signal Name Pin Number Signal Name TX1+ TX2+ TX1- TX2- VBUS VBUS SBU1 SBU2 VBUS VBUS RX2- RX1- RX2+ RX1+ USB ports • 1 USB Type-C upstream - bottom • 4 SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-A downstream - bottom NOTE: SuperSpeed USB 5 Gbps (USB 3.2 Gen1) functionality requires a SuperSpeed USB 5 Gbps (USB 3.2 Gen1)-capable computer.

  • Page 25: Plug And Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines.
  • Page 26 • Adjust the tilt of the monitor, its contrast, and brightness settings. • Adjust the ambient lighting around you (such as overhead lights, desk lamps, and the curtains or blinds on nearby windows) to minimize reflections and glare on the monitor screen. •...

  • Page 27: Handling And Moving Your Display

    Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, follow these guidelines: • Before moving or lifting the monitor, turn off your computer and the monitor. • Disconnect all cables from the monitor. •...

  • Page 28: Maintenance Guidelines

    For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: • To clean the Dell monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the Dell monitor screen.
  • Page 29 Customer Induced Damage (CID). CID is not covered under the standard Dell warranty. • If you notice white powder when you unpack your monitor, wipe it off with a cloth.

  • Page 30: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is not installed at the factory when shipped. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand.
  • Page 31 6. Lift the cover, as shown, to access the VESA area for stand assembly. NOTE: Before attaching the stand assembly to the display, ensure that the front plate flap is opened to allow space for assembly. 7. Attach the stand assembly to the display. a.
  • Page 32 8. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. NOTE: Lift the monitor carefully to prevent it from slipping or falling. 9. Remove the cover from the monitor. │ Setting up the monitor...

  • Page 33: Connecting Your Monitor

    NOTE: Dell monitors are designed to work optimally with the Dell- supplied cables inside the box. Dell does not guarantee the video quality and performance if non-Dell cables are used. NOTE: Route the cables through the cable-management slot before connecting them.

  • Page 34: Connecting The Displayport (Displayport To Displayport) Cable

    Connecting the DisplayPort (DisplayPort to DisplayPort) cable Connecting the USB Type-C cable NOTE: Use the USB Type-C cable shipped with monitor only. • This port supports DisplayPort Alternate Mode (DP1.2 standard only). • The USB Type-C power delivery compliant port (PD Version 3.0) delivers up to 65 W of power.

  • Page 35: Connecting The Monitor For Dp Multi-Stream Transport

    Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: This monitor supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. NOTE: Remove the rubber plug when using DP out connector. Connecting the monitor for USB-C Multi-Stream Transport (MST) function NOTE: The maximum number of supported monitors via MST is subjected to the bandwidth of the USB-C source.

  • Page 36: Dell Power Button Sync (Dpbs)

    Dell Power Button Sync (DPBS) Your monitor is designed with Dell Power Button Sync (DPBS) feature to allow you to control PC system power state from the monitor power button. This feature is only supported with Dell platform which has built-in DPBS function, and is only supported over USB-C interface.
  • Page 37 2. Select Hardware and Sound, followed by Power Options. 3. Go to System Settings. │ Setting up the monitor...
  • Page 38 4. In the drop-down menu of When I press the power button, there are a few options for selection, namely Do nothing/Sleep/Hibernate/Shut down. You can select Sleep/Hibernate/Shut down. NOTE: Do not select “Do nothing”, otherwise the monitor power button will not be able to sync with PC system power state. │...

  • Page 39: Connecting The Monitor For Dpbs For The First Time

    2. Press the monitor power button to turn ON the monitor. 3. Connect the USB-C cable from the PC to the monitor. 4. Both the monitor and PC will turn ON normally except Dell Optiplex 7090/ 3090 Ultra platform. 5. When you connect the Dell Optiplex 7090/3090 Ultra platform, you may see both the monitor and PC will turn ON momentarily.

  • Page 40: Using Dpbs Function

    Using DPBS function Waking on the USB-C cable When you connect the USB-C cable, the Monitor/PC state is as follows: *Not all Dell PC systems support to wake up the platform via the monitor. *Upon USB-C cable connection, mouse movement or keyboard press might be required to wake the system/monitor up from sleep or hibernate.
  • Page 41 • When the monitor and the PC power state are both ON, press and hold the monitor power button for 4 seconds, the screen prompt will ask if you would like to shut down the PC. • When the monitor and the PC power state are both ON, press and hold the monitor power button for 10 seconds, the PC will shut down.

  • Page 42: Connecting The Monitor For Usb-C Multi-Stream Transport

    Connecting the monitor for USB-C Multi-Stream Transport (MST) function A PC is connected to two monitors in an initial OFF power state, and the PC system power state is in sync with Monitor 1 power button. When you press Monitor 1 or PC power button, both Monitor 1 and PC turns ON.

  • Page 43: Connecting The Monitor For Usb-C

    Connecting the monitor for USB-C The Dell PC* Ultra platform has two USB-C ports, so both Monitor 1 and Monitor 2 power state can sync with the PC. When the PC and two monitors are in an initial ON power state, pressing the power button on Monitor 1 or Monitor 2 will turn OFF the PC, Monitor 1, and Monitor 2.
  • Page 44 Ensure to set USB-C Charging 65W to On in Off Mode. When the PC and two monitors are in an initial OFF power state, pressing the power button on Monitor 1 or Monitor 2 will turn ON the PC, Monitor 1, and Monitor 2. │...

  • Page 45: Organizing Your Cables

    Organizing your cables After attaching all necessary cables to your monitor and computer, (See Connecting your monitor for cable attachment,) organize all cables as shown above. Securing your monitor using Kensington lock (optional) The security-lock slot is located at the bottom of the monitor (see Security lock slot (based on Kensington Security Slot™)).

  • Page 46: Removing The Monitor Stand

    Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft surface and handle it carefully. NOTE: The following steps are specifically for removing the stand that is shipped with your monitor.
  • Page 47 4. Attach the mounting bracket from the wall mounting kit to the monitor. 5. Mount the monitor on the wall. For more information, see the documentation that is shipped with the wall mounting kit. NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum weight or load bearing capacity of 12.12 kg.

  • Page 48: Operating The Monitor

    Operating the monitor Power on the monitor Press the Power button to turn On the monitor. Using the joystick control Use the joystick control on the rear of the monitor to make On-Screen Display (OSD) adjustments. 1. Press the joystick to launch the Menu Launcher. 2.

  • Page 49: Using The On-Screen Display (Osd) Menu

    • For 2-way (right and left) directional navigation. • Move right to enter the submenu. • Move left to exit from the submenu. • For 2-way (up and down) directional navigation. • Toggles between the menu items. • Increases (up) or decreases (down) the parameters of selected menu item.

  • Page 50: Using The Navigation Keys

    When you move the joystick to the left or right to toggle between the shortcut functions, the selected item will be highlighted and shifted to the center position. Press the joystick to enter its submenu. After you change the settings, press the joystick to save the changes before proceeding to another function or exit.

  • Page 51: Accessing The Menu System

    Accessing the menu system NOTE: After you change the settings, press the joystick to save the changes before proceeding to another menu or exit the OSD menu. Icon Menu and Description Submenus Brightness/ Activate Brightness/Contrast adjustment. Contrast Brightness Adjusts the luminance of the backlight. Move the joystick up to increase the brightness level or move the joystick down to decrease the brightness level (min.
  • Page 52 Input Source Selects between the different video signals that may be connected to your monitor. USB-C Select the USB-C 65W input when you are using the USB Type-C connector. Press the joystick to confirm the selection. Select the DP input when you are using the DisplayPort (DP) connector.
  • Page 53 Auto Select for Allows you to set Auto Select for USB-C to: USB-C • Prompt for Multiple Inputs: Always displays the “Switch to USB-C Video Input” message for you to choose whether to switch or not. • Yes: Always switches to USB-C video input (without asking) when the USB Type-C cable is connected.
  • Page 54 Color Adjusts the color setting mode. Preset Modes Allows you to choose from the list of preset color modes. Press the joystick to confirm the selection. • Standard: Loads the monitor's default color settings. This is the default preset mode. •...
  • Page 55 Preset Modes • Cool: Presents colors at higher color temperatures. The screen appears cooler with a blue tint. • Custom Color: Allows you to manually adjust the color settings. Move the joystick to adjust the R/ G/B color values and create your own preset color mode.
  • Page 56 Saturation Adjusts the color saturation of the video image. Move the joystick to adjust the saturation level from '0' to '100'. NOTE: Saturation adjustment is available only when you select Movie or Game preset mode. Reset Color Resets your monitor’s color settings to the factory settings.
  • Page 57 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
  • Page 58 Lock With the control buttons on the monitor locked, you can prevent people from accessing the controls. It also prevents accidental activation in multiple monitors side-by-side setup. • Menu Buttons: All joystick functions are locked and not accessible by the user. •...
  • Page 59 Personalize Shortcut Key 1 Allows you to choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Shortcut Key 2 Ratio, Rotation, or Display Info and set it as a Shortcut Key 3 shortcut key. Power Button Allows you to set the power LED indicator on or off to save energy.
  • Page 60 Others Select this menu to adjust the OSD settings, such as DDC/CI, LCD Conditioning, and so on. Display Info Displays the monitor's current settings. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. You can disable this feature by selecting Off.
  • Page 61 Displays the firmware version of your monitor. Service Tag Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Self-Diagnostic Press the joystick to initiate the self-diagnostic process.

  • Page 62: Osd Warning Message

    Factory Reset Restore all preset values to the factory default settings. These are also the settings for ENERGY ® STAR tests. OSD warning message When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer.
  • Page 63 You will see the following message before the DDC/CI function is disabled: When you adjust the Brightness level above the default level for the first time, the following message appears: NOTE: If you select Yes, the message will not appear the next time you change the Brightness setting.
  • Page 64 NOTE: If you select Yes for either of the features mentioned above, the message will not appear the next time you change the settings of these features. When you perform a factory reset, the message will appear again. When the monitor goes into Standby mode, the following message appears: Activate the computer and wake up the monitor to gain access to the OSD.
  • Page 65 When the monitor is under DP/HDMI input and a USB Type-C cable is connected to a notebook that supports DP Alternate Mode, if Auto Select for USB-C is enabled, the following message appears: You will see the following message before the Lock function is activated: NOTE: The message may be slightly different according to the selected settings.
  • Page 66 When Yes is selected, the following message appears. Troubleshooting for more information. │ Operating the monitor...

  • Page 67: Setting The Maximum Resolution

    In Windows 10 and Windows 11: 1. Right-click on the desktop and click Display settings. 2. If you have more than one monitor connected, ensure to select P2223HC. 3. Click the Display Resolution dropdown list and select 1920 x 1080.

  • Page 68: Using The Tilt, Swivel, And Vertical Extension

    Using the tilt, swivel, and vertical extension NOTE: The following instructions are applicable only for attaching the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand.

  • Page 69: Rotating The Monitor

    Rotating the monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise │ Operating the monitor...

  • Page 70: Rotate Counterclockwise

    Rotate counterclockwise NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.

  • Page 71: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.

  • Page 72: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.

  • Page 73: Using The Joystick To Lock/Unlock Buttons

    Using the joystick to lock/unlock buttons Locking the power and joystick buttons You can lock the joystick and power buttons to prevent access to the OSD menu and/or power off the monitor. To lock the buttons: 1. Toggle and hold the joystick to the up or down or left or right for about 4 seconds until a pop menu appears.
  • Page 74 To unlock the button(s), press and hold the joystick to the up or down or left or right for 4 seconds. Select the Unlock icon to unlock the button(s). │ Troubleshooting...

  • Page 75: Common Problems

    Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common What you Possible solutions symptoms experience No Video/Power No picture • Ensure that the video cable LED off connecting the monitor and the computer is properly connected and secure.
  • Page 76 • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/ pixelguidelines. Stuck-on Pixels LCD screen has •...
  • Page 77 • Restart the computer in the safe mode. Safety Related Visible signs of • Do not perform any troubleshooting Issues smoke or sparks steps. • Contact Dell immediately. Intermittent Monitor • Ensure that the video cable Problems malfunctions on connecting the monitor to the and off computer is connected properly and is secure.

  • Page 78: Product Specific Problems

    Image retention Faint shadow • Set the screen to turn off after a few from a static from the static minutes of screen idle time. These can image left on the image displayed be adjusted in Windows Power monitor for a long appears on the Options or Mac Energy Saver setting.

  • Page 79: Universal Serial Bus (Usb) Specific Problems

    No video at HDMI/ When connected to • Unplug the HDMI/DisplayPort/USB some dongle/ DisplayPort/USB Type-C cable from dongle/docking docking device at Type-C port device, then plug the docking HDMI/ the port, there is no DisplayPort/USB Type-C cable to the video when notebook.
  • Page 80 SuperSpeed USB SuperSpeed USB • Check that your computer is 5 Gbps (USB 3.2 5 Gbps (USB 3.2 SuperSpeed USB 5 Gbps (USB 3.2 Gen1) interface is Gen1) peripherals Gen1)-compatible. slow working slowly or • Some computers have USB 3.2, USB not working at all 2.0, and USB 1.1 ports.

  • Page 81: Regulatory Information

    Regulatory information FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance guidelines at www.dell.com/regulatory_compliance. EU product database for Energy label and product information sheet P2223HC: https://eprel.ec.europa.eu/qr/1039874 │ Regulatory information...

  • Page 82: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

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