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3. Connect the computer and your product directly with an Ethernet cable.
4. Print a network connection report from your product.
5. On the computer, open a web browser and enter your product's IP address from the network
connection report.
6. Select Advanced Settings > Network Settings > Wired LAN.
7. Select OFF for IEEE 802.3az. and click Next.
8. Click OK and remove the Ethernet cable connecting the computer and your product.
9. If you disabled IEEE 802.3az for your computer's network adapter, enable it.
10. Reconnect the Ethernet cables from the router or access point to your computer and product.
If problems still occur, other devices on the network may be causing them.
Parent topic:
Related tasks
Printing a Network Connection Report
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
• Make sure that the latest version of your product's Epson printer driver is installed. If a genuine Epson
printer driver is not installed, the available functions are limited.
• Print a network status sheet and verify that the network settings are correct. If the network status is
Disconnected, check any cable connections and turn your product off and then on again.
• Print a network connection report and check the codes and messages on the report to help determine
the cause of the problem.
• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Make sure your computer and product are both using the same wireless network.
• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place
your product closer to your router or access point. Avoid placing your product near a microwave oven,
cordless phone, or large metal object, such as a filing cabinet.
Solving Network Problems
228
- Quick Links:
- Et-3850 User's Guide
- Using the Control Panel
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Need help?
Do you have a question about the ET-3850 and is the answer not in the manual?
Questions and answers
How to set up existing Epson ET 3850 in a new home with a new router
To set up the Epson ET-3850 printer with a new router using WPS (Wi-Fi Protected Setup):
1. Ensure your wireless router supports WPS.
2. On the printer's home screen, navigate using the buttons and select Wi-Fi (Recommended).
3. If the printer is already connected via Ethernet, select Change to Wi-Fi connection, then confirm by selecting Yes.
4. Choose Push Button Setup (WPS).
5. Press and hold the WPS button on your router until its security light starts flashing.
6. Press the OK button on the printer to complete the connection.
If your router does not have a WPS button, refer to its documentation for alternative connection methods.
This answer is automatically generated
How do I print last page first
How do I load legal size paper or card stock into the ET-3850?
The provided information does not include specific instructions on loading legal-size paper or cardstock into the Epson ET-3850. However, it mentions that the printer can print on cardstock up to 24 lb (90 g/m²) and refers to the User's Guide for details on loading paper. Check the User's Guide for step-by-step instructions on loading legal-size paper or cardstock.
This answer is automatically generated
I just had my ET-3850 printer set up and unlike my last Epson I cannot find the printer button on the Home scroll screen. - copy, scan and maintenance are there. I have a document I need to send in paper form in the next hour.
How do I change the printer screen language back to English?
I need to scan some pages and copy them to my laptop. On my old printer, it was very easy to attach a thumb drive to my printer, then attach it to my computer. Can't find a way to do this, or to get scanned pages transferred. The printer is set up as a wireless printer. What equipment and setup do I need? Please advise.
how to insure request for printing from my computer to printer works. It just won't print.
Where is the = on the screen for my router password
The scanner isn't detecting the document in the feeder
The Epson ET-3850 scanner is not detecting the document in the feeder because it mistakenly thinks the document is placed on the scanner glass instead of the feeder. This issue may be due to an error in the automatic document feeder (ADF) sensor or settings. A possible workaround is to turn off the printer, turn it back on, reselect the settings, and ensure the ADF light is on before placing the document back in the feeder.
This answer is automatically generated
I'm reinstalling the print drivers including scanner but cannot get to the numeric keypad. Your guide does not address this problem