DIEBOLD NIXDORF DN Series 100D FL Operating Manual
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DIEBOLD NIXDORF DN Series 100D FL Operating Manual

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DN Series 100D FL
Operating Manual
01750334554C

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Summary of Contents for DIEBOLD NIXDORF DN Series 100D FL

  • Page 1 DN Series 100D FL Operating Manual 01750334554C...

  • Page 2: Table Of Contents

    Notes concerning installation .....................2-1 General safety precautions ....................2-1 3 Introduction ..........................3-1 Symbols used in this manual .....................3-1 General power interruption....................3-1 3.2.1 DN Series 100D FL ..................... 3-2 4 Device Overview ........................4-1 System types........................4-1 DN Series 100D Frontload ....................4-1 Controls ..........................4-2 4.3.1 Frontload overall view ..................
  • Page 3 Table of Contents Malfunctions of the safe .....................6-1 7 Maintenance ..........................7-1 Cleaning the housing ......................7-1 Cleaning the keyboards/keypads ..................7-1 Cleaning the LCD monitor ....................7-1 Copyright © 2020, Diebold Nixdorf 01750334554C...
  • Page 4 Safe opened 2-High UL safe with AFD 2.0 ............4-7 Illustration 4-7 Safe opened 4-High UL safe with AFD 2.0 ............4-8 Illustration 4-8 Safe opened 5-High UL safe with AFD 2.0 ............4-9 Illustration 4-9 Safe opened 4-High CEN safe with AFD 2.0 ............4-10 Copyright © 2020, Diebold Nixdorf 01750334554C...

  • Page 5: Legal Disclaimer

    This document and the information contained herein are provided AS IS AND WITHOUT WAR- RANTY. In no event shall Diebold Nixdorf or its suppliers be liable for any special, indirect, or consequential damages of any nature resulting from the use of information in this manual. The in- formation contained in this document is subject to change without notice.

  • Page 6: Safety

    Use only the original packaging material to transport the device. • Observe the warning and information labels on the device. • Unless otherwise stated, grasp the components only by the green ledge when handling them. Copyright © 2020, Diebold Nixdorf 01750334554C...
  • Page 7 Note that there are only safety extra-low voltage circuits (SELV circuits) if you want to feed voltage from an external source into prepared cables to install additional electronics (e. g. EMA connection). • To clean the device only use cleaning agents approved by Diebold Nixdorf (see chapter "Cleaning, Service and Maintenance" in the operating manual). •...
  • Page 8 Do not allow the battery to come into contact with water or fire f) The battery should only be replaced with the same or an equivalent type recommended by Diebold Nixdorf. Dispose of used batteries in compliance with national regulations and the manufacturer's specifications.

  • Page 9: Introduction

    • Depending on the parameter setting, ID cards are output, retained or transported to the ID card reject tray. This transaction will be properly completed. Copyright © 2020, Diebold Nixdorf 01750334554C...

  • Page 10: Dn Series 100D Fl

    Introduction 3.2.1 3.2.1 DN Series 100D FL Open the fascia (see "Section 5.3.1.2") Illustration 3-1: Switching the system on/off using the ON/OFF button Switch the system off by pressing the ON/OFF button (red color). Copyright © 2020, Diebold Nixdorf 01750334554C...
  • Page 11 To ensure the entire system is disconnected from the power supply, you should also pull the power supply cable from the electric socket installed on-site, or interrupt the power supply by switching off the circuit-breaker or unscrewing the fuse from the distributor box of the house installation. Copyright © 2020, Diebold Nixdorf 01750334554C...

  • Page 12: Device Overview

    4 Device Overview System types The DN Series 100D FL is an automated teller machine which has been designed for indoor installation. The device is equipped with a safe and various components. The model series of the DN Series 100D FL is equipped with an AFD 2.0 module.

  • Page 13: Controls

    Device Overview Controls 4.3.1 4.3.1 Frontload overall view W ER Illustration 4-1: Frontload overall view DN Series 100D with UL safe System Front door Fascia Copyright © 2020, Diebold Nixdorf 01750334554C...

  • Page 14: Fascia

    Illustration 4-2: Fascia (Customer panel) Security mirror Headphone jack Loudspeakers Cash slot camera Portrait camera AFD 2.0 shutter Function keys Barcode scanner Fingerprint reader Keypad with keyboard privacy shield Card input Receipt output Contactless card reader LCD monitor Copyright © 2020, Diebold Nixdorf 01750334554C...

  • Page 15: Component Carrier Pulled Out

    Device Overview 4.3.3 4.3.3 Component carrier pulled out Illustration 4-3: Component carrier pulled out Receipt printer Journal printer Card reject deposit Card reader Copyright © 2020, Diebold Nixdorf 01750334554C...

  • Page 16: Fascia Opened

    Device Overview 4.3.4 4.3.4 Fascia opened Illustration 4-4: Fascia (customer panel) System unit (PC) Copyright © 2020, Diebold Nixdorf 01750334554C...

  • Page 17: Front Door Opened

    Device Overview 4.3.5 4.3.5 Front door opened W ER Illustration 4-5: Front door opened Mechanical combination lock Locking/release handle of safe door AFD 2.0 shutter Mechanical key lock Copyright © 2020, Diebold Nixdorf 01750334554C...

  • Page 18: Safe Opened

    Device Overview 4.3.6 4.3.6 Safe opened UL safe 2H (with AFD 2.0) Illustration 4-6: Safe opened 2-High UL safe with AFD 2.0 Relay panel for external features Cash module (AFD 2.0) Release lever Copyright © 2020, Diebold Nixdorf 01750334554C...
  • Page 19 Device Overview UL safe 4H (with AFD 2.0) Illustration 4-7: Safe opened 4-High UL safe with AFD 2.0 Relay panel for external features Cash module (AFD 2.0) Release lever Copyright © 2020, Diebold Nixdorf 01750334554C...
  • Page 20 Device Overview UL safe 5H (with AFD 2.0) Illustration 4-8: Safe opened 5-High UL safe with AFD 2.0 Relay panel for external features Cash module (AFD 2.0) Release lever Copyright © 2020, Diebold Nixdorf 01750334554C...
  • Page 21 Device Overview CEN safe 4H (with AFD 2.0) Illustration 4-9: Safe opened 4-High CEN safe with AFD 2.0 Relay panel for external features Cash module (AFD 2.0) Release lever Copyright © 2020, Diebold Nixdorf 4-10 01750334554C...

  • Page 22: General Information

    5 Operation General information For operation or to carry out support/maintenance tasks, you will need the product-specific software in- stalled on the DN Series 100D FL. NOTE Without the product-specific software you cannot carry out any support/maintenance tasks on your DN Series 100D FL.

  • Page 23: Frontload

    2. Press the SOP button (green) at (1). 3. Close the customer panel. 4. Follow the instructions on the LCD monitor. Opening/closing the system doors Key set for the front door and fascia (cus- tomer panel) (Key and spare key). Copyright © 2020, Diebold Nixdorf 01750334554C...

  • Page 24: Dn Series 100D Frontload

    DN Series 100D Frontload 5.3.1.1 5.3.1.1 Opening/closing the front door Opening 1. Insert the key in the lock of the front door (1). 2. Turn the key clockwise (2). 3. Swing the front door open (1). Copyright © 2020, Diebold Nixdorf 01750334554C...
  • Page 25 Operation Closing 4. Swing the front door shut (1). 5. Turn the key counterclockwise (1). Pull the key from the lock of the front door (2). Copyright © 2020, Diebold Nixdorf 01750334554C...
  • Page 26 Operation 5.3.1.2 5.3.1.2 Opening/closing the fascia Open the front door (see "Section 5.3.1.1") Pulling outwards 2. Unlock the fascia at the side keyhole by turning the key clockwise. 3. Pull the fascia outwards (1). Copyright © 2020, Diebold Nixdorf 01750334554C...
  • Page 27 Operation Pushing in 4. To close the fascia, reverse step 3 by pushing the fascia back in. NOTE Ensure that the fascia is fully closed and locked in place. Copyright © 2020, Diebold Nixdorf 01750334554C...
  • Page 28 NOTE Keep your hands and fingers clear of pinch points when sliding the fascia back into the system. NOTE If the component carrier is pushed in correctly, you will hear a short reply tone. Copyright © 2020, Diebold Nixdorf 01750334554C...
  • Page 29 4. Push the lower unit into the device until the release lever clicks into place, and automatic- ally locks with a beep sound. NOTE If the safe unit is pushed in correctly, you will hear a short reply tone. Copyright © 2020, Diebold Nixdorf 01750334554C...

  • Page 30: Opening/Closing The Safe Door

    The key-operated lock must then be set to the original key. It is not allowed to use the standard key several times or even permanently. Standard key This key is used to open the safe door with the factory-preset number combination lock. Copyright © 2020, Diebold Nixdorf 01750334554C...
  • Page 31 • Activate the product-specific software (see "Basic Operation" chapter, "Calling the product-specific soft- ware" section). • Call the function for the measure you require on DN Series 100D FL. NOTE If the safe is connected to an alarm system, opening the safe or discarding the number combination may be blocked.
  • Page 32 The number combination lock is preset at the factory. Turn the dial of the number combination lock four complete turns to the left and stop with '50' positioned exactly below the opening index. Copyright © 2020, Diebold Nixdorf 5-11 01750334554C...
  • Page 33 This releases the number combination lock. Open the key-operated lock cap (if installed). Insert the standard key into the lock and turn it as far as pos- sible to the right. Copyright © 2020, Diebold Nixdorf 5-12 01750334554C...
  • Page 34 Operation Turn the locking/release lever or locking/releasing wheel to the left as far as possible and open the safe door to the side as far as possible. Copyright © 2020, Diebold Nixdorf 5-13 01750334554C...
  • Page 35 Close the cap of the lock (if installed). NOTE To change the number combination, you must turn the dial at least one full turn to the left and then four full turns to the right. Copyright © 2020, Diebold Nixdorf 5-14 01750334554C...
  • Page 36 • Close the device (see section "Opening/closing the device doors") • Depending on the device version, close the front door or the standard/design door (see the "Basic Op- eration" chapter in the device-specific operating instructions). Copyright © 2020, Diebold Nixdorf 5-15 01750334554C...

  • Page 37: Customizing The Key And Number Combination Locks

    An electronic lock is also optionally available. In this case, consult the operating instruc- tions that the vendor supplies with the individual device. 3 Original keys: These keys are used to open the safe door after system installation. Copyright © 2020, Diebold Nixdorf 5-16 01750334554C...
  • Page 38 The position of the service opening on the inside of the safe door depends on the safe type used. The illustration shows possible locations (1) or (2) of the sealing plug or the flap. Copyright © 2020, Diebold Nixdorf 5-17 01750334554C...
  • Page 39 • Remove the key. The lock is now set to the new key. NOTE Before you close the door, check at least three times that the lock works correctly with the new key. Copyright © 2020, Diebold Nixdorf 5-18 01750334554C...
  • Page 40 The position of the service opening on the inside of the safe door depends on the safe type used. The illustration shows possible positions (1) or (2) of the service opening for the reset key. Copyright © 2020, Diebold Nixdorf 5-19 01750334554C...
  • Page 41 • Test the new combination on the opening index at least 3 times with the safe door open. The new code is now set. NOTE Test the new combination on the opening index at least 3 times with the safe door open. Copyright © 2020, Diebold Nixdorf 5-20 01750334554C...

  • Page 42: Opening/Closing The Safe Door (With Customized Lock)

    • Activate the product-specific software (see "Basic Operation" chapter, "Calling the product-specific soft- ware" section). • Call the function for the measure you require on the DN Series 100D FL. NOTE If the safe is connected to an alarm system, opening the safe or discarding the number combination may be blocked.
  • Page 43 Turn the dial to the left until the first number appears ex- actly below the opening index for the fourth time. Turn the dial to the right until the second number appears exactly below the opening index for the third time. Copyright © 2020, Diebold Nixdorf 5-22 01750334554C...
  • Page 44 Then turn the dial to the right as far as possible. This releases the number combination lock. Open the key-operated lock cap (if installed). Copyright © 2020, Diebold Nixdorf 5-23 01750334554C...
  • Page 45 Insert the original key in the lock and turn the key to the right as far as possible. Turn the locking/release lever or locking/releasing wheel to the left as far as possible and open the safe door to the side as far as possible. Copyright © 2020, Diebold Nixdorf 5-24 01750334554C...

  • Page 46: Closing The Safe Door (With Customized Lock)

    • Close the safe door and turn the locking/release lever to the right as far as possible. • Exit the product-specific software. Turn the key to the left as far as possible (1) and remove it from the lock (2). Close the cap of the lock (if installed). Copyright © 2020, Diebold Nixdorf 5-25 01750334554C...
  • Page 47 • Depending on the device version, close the front door or the standard/design door (see the "Basic Op- eration" chapter in the device-specific operating instructions). Copyright © 2020, Diebold Nixdorf 5-26 01750334554C...

  • Page 48: Switching The System On

    After switching it off, you must wait at least five minutes before switching the DN Series 100D FL on again. NOTE For the operation of the DN Series 100D FL the following switches must be switched on: External power (e.g. wall power switch) Copyright © 2020, Diebold Nixdorf...

  • Page 49: Frontload

    Operation 5.6.1 5.6.1 Frontload 1. Open the fascia (see "Section 5.3.1.2") 2. Press the ON/OFF button (red) (1). See also Section 5.3 Copyright © 2020, Diebold Nixdorf 5-28 01750334554C...

  • Page 50: Switching The System Off

    Please notify your system administrator. NOTE By pressing the ON/OFF button, you are just letting the DN Series 100D FL know that you want to switch it off. Transactions that may be in progress, e.g. dispensing cash to a customer, are completed properly.

  • Page 51: Frontload

    Operation 5.7.1 5.7.1 Frontload 1. Open the customer panel (see “Section 5.3.1.2”) 2. Press the ON/OFF button (red) (1). Copyright © 2020, Diebold Nixdorf 5-30 01750334554C...

  • Page 52: Setting The Volume Of The Headphone Jack

    (2). 2. Pressing the button once increases the volume to the next level. Once the button has been pressed four times, you return to the ini- tial volume. Copyright © 2020, Diebold Nixdorf 5-31 01750334554C...

  • Page 53: Remote Status Indicator

    In the case of display 1 (red), an additional continuous tone is generated. It can be deactivated via the Audio Reset key. However, the optical display is still output. Remote Status Indicator – Standard Remote Status Indicator - Audio Copyright © 2020, Diebold Nixdorf 5-32 01750334554C...
  • Page 54 Green 'IN SERVICE' (The device is in opera- tion) Acoustic signal gen- Continuous tone See 1 erator with 'SERVICE RE- QUIRED' Key 'Audio Reset' Switches the con- tinuous tone off. Copyright © 2020, Diebold Nixdorf 5-33 01750334554C...

  • Page 55: Tp30/Tp31 Receipt Printer

    Ensure proper alignment to the fascia by performing a test print. 10. The outer diameter of the paper roll must not exceed 203mm. NOTE If the shipping screws are still attached, refer to the DN Series 100D FL installation guide (section "TP30/TP31 receipt printer") for removal instructions. 5.10.2 5.10.2 TP29 journal printer...

  • Page 56: Problems

    Remedies for problems that occur on the integrated device components are described in the chapter about the device components. If you cannot remedy the problems yourself, please contact your local Diebold Nixdorf customer care unit, quoting the service ID attached to the device.
  • Page 57 Universal cleaning cloth, dry 01750097335 Diebold Nixdorf Cleaning Set Cleaning the LCD monitor Article number — Cleaning interval: According to soiling 01750097334 Cleaning utilities: Diebold Nixdorf TFT/LCD Screen Cleaner 01770048539 Diebold Nixdorf Special electronic cloth Copyright © 2020, Diebold Nixdorf 01750334554C...
  • Page 58 DIEBOLD NIXDORF 5995 Mayfair Road | North Canton, OH 44720 | United States © 2020 Diebold Nixdorf, Incorporated. All Rights Reserved.

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