Bosch WAV28EH3GB User Manual And Installation Instructions

Bosch WAV28EH3GB User Manual And Installation Instructions

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WAV28EH3GB
[en]
User manual and installation
instructions

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Summary of Contents for Bosch WAV28EH3GB

  • Page 1 Washing machine WAV28EH3GB [en] User manual and installation instructions...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   42 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 42 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   43 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 43 1.6 Safe cleaning and mainten-...
  • Page 3 15 Intelligent dosing system ..   50 19 Troubleshooting.......    64 15.1 Filling the dispenser .... 50 20 Transportation, storage and 15.2 Dispenser contents .... 50 disposal ........   73 15.3 Basic dosage ...... 51 20.1 Removing the appliance .. 73 20.2 Inserting the transit bolts.. 73 16 Home Connect ......
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Do not use hard scouring pads or Add → Page 45 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶...
  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with a During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance.
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶...
  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 15: Connecting The Appliance

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
  • Page 16: Aligning The Appliance

    en Installation and connection Connect the water inlet hose to a Drainage into a Fix and secure tap (26.4 mm = 3/4"). washbasin the water outlet using an elbow. ¾˝ min. 10 mm Drainage into a Fix and secure plastic pipe with the water outlet min.
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 77. Check the mains plug is inserted properly.
  • Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Familiarising Yourself With

    Familiarising yourself with your appliance en 5.2 Detergent drawer Manual dosing compartment : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 29 Programme selector...
  • Page 20 en Familiarising yourself with your appliance The selected programme setting is If a setting is activated, the display shown in the middle of the display. shows ⁠ . The selection does not need to be confirmed again. Sub-menu The sub-menu closes automatically To select the settings you require, after a few seconds.
  • Page 21 Display en Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 h Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining 10 h "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 22 en Display Display Designation Description ⁠ Saving the pro- Save a programme → Page 47. gramme Set other programmes → Page 46. Other pro- grammes ⁠ Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 50 ⁠...
  • Page 23 Display en Display Designation Description ⁠ Tomato The stain type is activated. ⁠ Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ ⁠ Water consump- Water consumption for the selected pro- tion gramme.
  • Page 24 en Display Display Designation Description Dosage: 50% Dosing recom- The recommended dosage for detergent, mendation if intelligent dosage has been deactivated. → "Detergent dosage", Page 45 Note: The dosing recommendation indic- ates the load capacity that should be used for the relevant detergent dosage. The percentage refers to the maximum load capacity for the programme.
  • Page 25: Buttons

    Buttons en Buttons 7 Buttons With the Options button, you can open the sub-menu for additional programme Buttons settings. The additional programme settings are listed in the overview for the buttons. The selection of programme settings depends on the programme that is set. You can see the selection options for each programme in the overview for → "Programmes", Page 29.
  • Page 26 en Buttons Button Selection Description Temperature ⁠ – 90 °C Adjust the temperature in °C. Spin Speed 0 – 1400 rpm Adjust the spin speed or deactivate the spin cycle. If 0 is selected, the water is drained and the spin cycle is deactivated at the end of the washing cycle.
  • Page 27 Buttons en Button Selection Description Options Multiple selection Activate additional programme set- tings. → "Adjusting additional programme settings", Page 47 The additional programme settings can be found in this overview. Pre-wash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡...
  • Page 28 en Buttons Button Selection Description The laundry is damp enough after washing that it needs to be hung out on a washing line.
  • Page 29 Programmes en ⁠ Intensive Plus  ⁠ ⁠ ⁠   i-DOS   ⁠ ⁠ ⁠   i-DOS   ⁠ ⁠ Less Ironing ⁠ Water Plus ⁠ Soak ⁠ Pre-wash ⁠ Rinse Hold ⁠ Rinse Plus ⁠ Stains ⁠ SpeedPerfect Max. spin speed 1400 (rpm) Max.
  • Page 30 en Programmes – Intensive Plus  ⁠ ⁠ ⁠   i-DOS   ⁠ ⁠ ⁠   i-DOS   ⁠ – Less Ironing – Water Plus – Soak – Pre-wash – Rinse Hold – Rinse Plus – Stains – SpeedPerfect Max. spin speed 1400 (rpm) –...
  • Page 31 Programmes en – Intensive Plus  ⁠ ⁠   i-DOS   ⁠ ⁠   i-DOS   ⁠ Less Ironing Water Plus Soak Pre-wash Rinse Hold Rinse Plus Stains – SpeedPerfect Max. spin speed 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 32 en Programmes – Intensive Plus  ⁠ ⁠   i-DOS   ⁠ – ⁠   i-DOS   ⁠ – Less Ironing – Water Plus – Soak – Pre-wash Rinse Hold – Rinse Plus – Stains – SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max.
  • Page 33 Programmes en – – – Intensive Plus  ⁠ – – – ⁠   i-DOS   ⁠ – – – ⁠   i-DOS   ⁠ – – Less Ironing – – Water Plus – – – Soak – – – Pre-wash – – Rinse Hold –...
  • Page 34 en Programmes – – – Intensive Plus  ⁠ – ⁠   i-DOS   ⁠ – ⁠   i-DOS   ⁠ – – Less Ironing – – – Water Plus – – – Soak – – – Pre-wash – Rinse Hold – – –...
  • Page 35 Programmes en Intensive Plus  ⁠ – ⁠   i-DOS   ⁠ – ⁠   i-DOS   ⁠ – Less Ironing Water Plus – Soak – Pre-wash Rinse Hold Rinse Plus – Stains – SpeedPerfect Max. spin speed 1200 1200 (rpm) Max. temperature (°C) Max.
  • Page 36 en Programmes – Intensive Plus  ⁠ – ⁠   i-DOS   ⁠ – ⁠   i-DOS   ⁠ – Less Ironing – Water Plus – Soak – Pre-wash – Rinse Hold – Rinse Plus – Stains – SpeedPerfect Max. spin speed 1200 (rpm) –...
  • Page 37 Programmes en Intensive Plus  ⁠ ⁠   i-DOS   ⁠ ⁠   i-DOS   ⁠ Less Ironing Water Plus Soak Pre-wash Rinse Hold Rinse Plus Stains SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 38 en Programmes – Intensive Plus  ⁠ – ⁠   i-DOS   ⁠ – ⁠   i-DOS   ⁠ – Less Ironing – Water Plus – Soak – Pre-wash – Rinse Hold – Rinse Plus – Stains – SpeedPerfect Max. spin speed – 1400 (rpm) –...
  • Page 39 Programmes en Intensive Plus  ⁠ ⁠   i-DOS   ⁠ ⁠   i-DOS   ⁠ Less Ironing Water Plus Soak Pre-wash Rinse Hold Rinse Plus Stains – SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 40 en Programmes – Intensive Plus  ⁠ – ⁠ ⁠   i-DOS   ⁠ ⁠ ⁠   i-DOS   ⁠ – Less Ironing – Water Plus – Soak – Pre-wash ⁠ Rinse Hold ⁠ Rinse Plus – Stains – ⁠ SpeedPerfect Max. spin speed 1200 (rpm) Max.
  • Page 41 Programmes en Intensive Plus  ⁠ ⁠   i-DOS   ⁠ ⁠   i-DOS   ⁠ Less Ironing Water Plus Soak Pre-wash Rinse Hold Rinse Plus Stains SpeedPerfect Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 42: Accessories

    en Accessories Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WMZ2200 the appliance.
  • Page 43: Laundry

    Laundry en Push in the detergent drawer. – Close bed covers and cushion covers – Close all zips, Velcro fasteners, hooks and eyes – Tie cloth belts, apron strings, etc. together or use a laundry bag. – Remove curtain hooks and lead strips or use a mesh laundry –...
  • Page 44: Degrees Of Soiling

    en Detergents and care products 11.3 Degrees of soiling Degree of soiling Soiling Examples Light ¡ No dirt or stains are vis- Light summer clothing or ible sports clothing that has ¡ Laundry has absorbed been worn for a just a few odours hours Normal...
  • Page 45: Detergent Recommendation

    Detergents and care products en ¡ Do not use bleaching agents in the ¡ Do not use laundry vinegar appliance 12.1 Detergent recommendation Detergent Fabrics Pro- Temperature gramme Standard detergent Heat-resistant white Cotton From cold up to with optical brighten- fabrics made from 90 °C cotton or linen Detergent for colours...
  • Page 46: Basic Operation

    en Basic operation Soiling Light Normal Heavy Water hardness: Soft/medium 40 ml 55 ml 80 ml Water hardness: Hard/very 55 ml 80 ml 105 ml hard The dosages can be found on the Note: The drum is lit up after the manufacturer's packaging. door is opened and closed and once ¡...
  • Page 47: Adjusting The Programme Settings

    Basic operation en Press Main menu to call up the Press ⁠ to call up the sub-menu main menu. for the memory programmes. Adjust the programme settings if required. Start the programme. 13.3 Adjusting the pro- gramme settings Requirement: A programme has been set. → "Setting a programme", Page 46 Adjust the programme settings.
  • Page 48: Adding Detergent And Care Product

    en Basic operation Open the door. Pull out the detergent drawer. Pour in detergent. → "Detergent drawer", Page 19 If required, add the care product. Push in the detergent drawer. 13.7 Starting the programme Note: If you want to change the time until the programme ends, set the "Ready in"...
  • Page 49: Resuming The Programme When The Programme Status Is Rinse Hold

    Childproof lock en Open the door. 13.12 Switching off the appli- The appliance door remains ance locked for safety reasons if the Press ⁠ . temperature and water levels are high. – If the temperature is high, start the Rinse/Freshen Up pro- gramme.
  • Page 50: Deactivating The Childproof Lock

    en Intelligent dosing system a The controls are locked. Pull out the detergent drawer. a The childproof lock remains active Open the dispenser lid. even after the appliance has been switched off. 14.2 Deactivating the child- proof lock Requirement: To deactivate the childproof lock, the appliance must be switched on.
  • Page 51: Basic Dosage

    Home Connect  en ¡ If you use both dispensers for li- The Home Connect app guides you quid detergent, you must select a through the entire login process. Fol- dispenser which is to be used dur- low the instructions in the Home Con- ing washing.
  • Page 52: Connecting The Appliance To A Wlan Home Network (Wi-Fi) Without Wps Func- Tion

    en Home Connect a If the display shows Connected a The appliance now sets up its own lights up permanently, the Wi-Fi network with the name (SSID) appliance is connected to the HomeConnect. home network. Call up the Wi-Fi settings on the Connect your appliance to the mobile device.
  • Page 53: Connecting Your Appliance To The Home Connect App

    Home Connect  en Carry out the steps in the only when your home photovoltaic Home Connect app to connect the system can provide sufficient energy appliance. or the energy tariff is good. a If the display shows Connected Requirements lights up permanently, the ¡...
  • Page 54: Activating Wi-Fi On The Appliance

    en Home Connect Press Start/Reload  16.6 Deactivating Wi-Fi on the a The display shows Delayed start. appliance Press ⁠   Remote Start . Press and hold ⁠   Remote Start a If the display shows Flex Start, for at least 3 seconds. Flex Start is activated and the ap- Select Wi-Fi On/Off.
  • Page 55: Remote Diagnostics

    Basic settings en 16.9 Remote diagnostics Basic settings 17 Basic settings Customer Service can use Remote You can configure the appliance to Basic settings Diagnostics to access your appliance meet your needs. if you contact them, have your appli- ance connected to the Home Con- 17.1 Overview of the basic nect server and if Remote Dia- gnostics is available in the country in...
  • Page 56: Basic Settings

    en Cleaning and servicing Basic setting Description Basic setting Description ⁠  content Specify the dis- Software update Install the soft- penser content. ware update. → "Dispenser → Page 54 contents", Network settings Reset the net- Page 50 work settings. ⁠  basis Set the basic → Page 54 dosage.
  • Page 57: Cleaning The Drum

    Cleaning and servicing en Press down on the insert and re- Remove all de- Fresh deposits move the detergent drawer. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately. residue. Keep the appli- This allows the ance door and residual water to detergent drawer...
  • Page 58 en Cleaning and servicing Empty the detergent drawer. Clean the detergent drawer and the lid with a soft, damp cloth or hand shower. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the Dry the detergent drawer, lid and ▶...
  • Page 59: Descaling

    Cleaning and servicing en Clean the inside of the detergent Open the maintenance flap. drawer housing. Remove the maintenance flap. Push in the detergent drawer. 18.4 Descaling ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance. For this appliance, only use de- ▶...
  • Page 60 en Cleaning and servicing Take the drain hose out of the Insert the drain hose into the holder. holder. CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot.
  • Page 61: Cleaning The Intake Opening In The Rubber Gasket

    Cleaning and servicing en Clean the interior, the thread on Insert the pump cap and screw it the pump cap and the pump hous- on as far as it will go. ing. 90° The handle on the pump cap must The pump cap is comprised of two be in a vertical position.
  • Page 62: Cleaning The Water Outlet Hose At The Siphon

    en Cleaning and servicing Check the intake opening for Clean the water outlet hose and si- blockages and remove any block- phon connecting piece. ages. Reattach the water outlet hose and secure the connection point using Note: Do not use any sharp or poin- the hose clamp.
  • Page 63 Cleaning and servicing en Connect the water inlet hose and Cleaning the filter on the tap check for leaks. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty.
  • Page 64: Troubleshooting

    en Troubleshooting Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 65 Troubleshooting en Fault Cause and troubleshooting The programme does You have not pressed Start/Reload  not start. Press Start/Reload  ▶ Door is not closed. Close the door. Press Start/Reload  to start the programme. Childproof lock is activated. → "Deactivating the childproof lock", Page 50 ▶ Finish in is activated.
  • Page 66 en Troubleshooting Fault Cause and troubleshooting The door cannot Open the door using the emergency release. ▶ be opened. → "Emergency release", Page 73 The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶...
  • Page 67 Troubleshooting en Fault Cause and troubleshooting Water is not flowing Ensure that the water inlet hose is not kinked or ▶ in. Detergent is not jammed. being dispensed. The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry.
  • Page 68 en Troubleshooting Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 69 Troubleshooting en Fault Cause and troubleshooting The spin programme Start the Spin  programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
  • Page 70 en Troubleshooting Fault Cause and troubleshooting The spin result is not Select the programmes that are suitable for the ▶ satisfactory. The laun- type of fabric. dry is too wet/too → "Programmes", Page 29 damp. Drain pipe or water outlet hose is blocked. Clean the drain pipe and the water outlet hose.
  • Page 71 Troubleshooting en Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the dry laundry. that deposit on the laundry. Brush out the laundry after washing and drying. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable.
  • Page 72 en Troubleshooting Fault Cause and troubleshooting No connection to the Wi-Fi is activated but a connection to your home net- home network. work cannot be established. Ensure that the home network is available. Reconnect the appliance to the home network. → "Connecting the appliance to a WLAN home net- work (Wi-Fi) with WPS function", Page 51 → "Connecting the appliance to a WLAN home net- work (Wi-Fi) without WPS function", Page 52...
  • Page 73: Transportation, Storage And Disposal

    Transportation, storage and disposal en Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 59 Requirement: The drain pump is Detach the hoses. empty. → Page 59 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶...
  • Page 74: Using The Appliance Again

    en Transportation, storage and disposal Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 75: Customer Service

    Customer Service en Make a note of your appliance's de- Customer Service 21 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance 21.2 AQUA-STOP guarantee needs to be repaired, contact Cus-...
  • Page 76 en Consumption values Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
  • Page 77: Technical Specifications

    Declaration of Conformity 24 Declaration of Con- standby mode is set (Wi-Fi): formity 5 Min. ¡ Networked Robert Bosch Hausgeräte GmbH Declaration of Conformity standby mode hereby declares that the appliance (Wi-Fi): 1,50 W with Home Connect functionality Water pressure ¡ Minimum: meets the essential requirements and 100 kPa...
  • Page 78 en Declaration of Conformity 5 GHz WLAN (Wi-Fi): For indoor use only.
  • Page 80 Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.

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