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H.265 XVR SERIES USER MANUAL Please read instructions thoroughly before operation and retain it for future reference. For the actual display & operation, please refer to your device in hand. Free PC CMS software (CMS Lite) z2017_d1017_a_z1009_d1009_z1005_d1005_manual_V1.1...
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IMPORTANT SAFEGUARD All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive, which means our manufacture processes and products are strictly “lead-free” and without the hazardous substances cited in the directive. The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life.
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Further source codes which are subject to the GPL-licenses are available upon request. We are pleased to provide our modifications to the Linux Kernel, as well as a few new commands, and some tools to get you into the code. Please write to to get the files. marketing@avtech.com.tw...
HARDWARE OVERVIEW 1. HARDWARE OVERVIEW 1.1 Package Content Standard Package Recorder HDD screws Adapter & power cord Quick Start Optional Accessories USB Mouse IR Remote Controller 1.2 Front Panel Note: The functions on the front panel may vary, depending on the mode you have. 1) LED Indicators The hard disk is reading or recording.
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HARDWARE OVERVIEW 5) HDMI Connect to the HDMI port of the monitor which supports HDMI video output for main or spot monitor output. 6) VGA Connect to the VGA port of the monitor which supports VGA video output for main display or spot monitor output.
CONNECTION 2. CONNECTION 2.1 Hard Disk Installation Note: The illustrations below are using a 4CH model as an example. The methods of how to install a hard disk are the same for all models. Note: It’s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process works properly.
CONNECTION Add eSATA interface with optional SATA-to-eSATA cable Note: The illustrations below are using a 16CH model as an example. The methods of how to install the cable are the same for all models which support this feature. Step1: Check the specifications of your recorder and see if it supports this feature.
CONNECTION 2.3 Camera Connection Install the camera on the wall or ceiling based on your installation environment and camera type. For installation details, please refer to the user manual of your camera. 2.3.1 HD CCTV camera & our brand’s speed dome camera Step1: Connect the coaxial cable to the recorder.
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VENDOR MODEL STREAM METHOD PATH1 PATH2 TITLE TYPE PROTOCOL IPCAM 192.168.1.11 IPCAM AVTECH RTP-Unicast IPCAM COAXIAL COAXIAL IP SEARCH Step5: Choose IP SEARCH to go to the IP SEARCH page directly and start searching the connected IP cameras.
FOR INITIAL USE 3. FOR INITIAL USE For the first time to power on this device, you might be prompted to: Go through the setup wizard Clear hard disk Change default user name and password 3.1 Setup Wizard The setup wizard is prompted to guide you finishing the most common settings you might need to do.
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FOR INITIAL USE SETUP WIZARD DATE 2015/MAR/05 TIME 14:33:46 FORMAT Y/M/D GMT+08:00 SKIP PREV NEXT Set the date and time. If you don’t want to set the date and time now, just skip to the next step. However, it’s necessary to keep the date and time right to ensure the accuracy of the recorded data.
FOR INITIAL USE SETUP WIZARD DDNS SYSTEM NAME Eagleeyes HOST NAME MAC000E533A3D E-MAIL CURRENT HOST ADDRESS MAC000E533A3D4A.ddns.eagleeyes.tw SKIP PREV NEXT Enable DDNS if needed. Note: To enable the DDNS later, please go to MENU NETWORK DDNS. 3.2 Mount / Unmount Hard Disk Power on your recorder and wait till the initialization is completed.
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FOR INITIAL USE To change later, go to MENU ACCOUNT USER LIST, and choose to change the default user name and password of SUPERVISOR. USER LIST USER LIST EDIT USER NAME GROUP GROUP admin SUPERVISOR...
USER INTERFACE 4. USER INTERFACE 4.1 Local Access Connect an USB mouse to the recorder and move your mouse to enter the password with the password keypad. The default user name and password are both admin. When you log into the system, the display is in the full screen mode. Right click the mouse to show the tool bar and function panel.
USER INTERFACE 4.3 Status & Operation 4.3.1 Device Status Note: The functions shown may vary based on the model or the access user level you use. Key lock Key unlock USB flash drive / device connected No USB device connected Timer record on Timer record off Overwrite on...
FREQUENTLY-USED FUNCTIONS 4.3.3 Main Menu Click MENU on the bottom left corner to show the main menu list and its sub items: CAMERA CONNECTION IP SEARCH* DEVICE IMAGE BRIGHTNESS CONTRAST SATURATION DETECTION ALARM OUT* RECORD LIVE STREAM RECORD STREAM SUBSTREAM SCENARIO* IVS* IVS MODE...
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FREQUENTLY-USED FUNCTIONS DISPLAY CHANNEL TITLE EVENT STATUS AUTO KEY LOCK(S) HDD DISPLAY MODE DISPLAY OUTPUT LANGUAGE SPOT MONITOR* CALL SCREEN DURATION QUAD SCREEN DURATION PERIPHERAL LOCAL MOUSE SENSITIVITY REMOTE CONTROL ID JOYSTICK LOCAL ALARM IN* LOCAL ALARM OUT* DEVICES MAINTAIN SYSTEM BACKUP CONFIG RESTORE CONFIG...
FREQUENTLY-USED FUNCTIONS 4.3.4 Playback Panel Click to go to the playback panel. Step1: In CHANNEL, choose the channel(s) you want to search. Step2: In DATE, the date(s) which includes video footage of the selected channel(s) will be marked in blue. Choose the date you want.
VENDOR MODEL STREAM METHOD PATH1 PATH2 TITLE TYPE PROTOCOL IPCAM 192.168.1.11 IPCAM AVTECH RTP-Unicast IPCAM COAXIAL COAXIAL IP SEARCH Choose IP SEARCH to go to the IP SEARCH page directly and start searching the connected IP cameras.
FREQUENTLY-USED FUNCTIONS 5.2 User Account Creation To create different user account for different access privilege, go to MENU ACCOUNT USER LIST, and choose to create a new account. USER LIST USER LIST EDIT USER NAME GROUP GROUP admin SUPERVISOR Four user levels are pre-defined in the system for you to quickly choose: SUPERVISOR, POWER USER, USER &...
FREQUENTLY-USED FUNCTIONS 5.3 PTZ Control Enter Click to confirm your selection / enter the menu. Click the arrow keys ( / / / ) to more the camera lens up / down / left /right. Up / Down / Left / Right PAN / TILT Click and drag the slider to move the camera lens vertically or horizontally.
REMOTE OPERATION Preset Point These ten buttons are used for preset point 1 ~ 10. To set or go to other preset point (such as 15), please enter the numbering manually in 01 ~ 10 Preset point 01 ~ 10 the input box next to , and choose to set the preset point, or...
REMOTE OPERATION Step3: In DESTINATION, choose where you want to save the data, in a USB flash drive (USB DEVICE) or on FTP (FTP). Step4: (Optional) When USB DEVICE is chosen, specify the directory in STORAGE if needed. Step5: Choose BACKUP to start. The backup video will be in the AVI format. →...
CHANNEL INTERFACE EDIT ENABLE PORT DEVICE VENDOR MODEL STREAM METHOD PATH1 PATH2 TITLE TYPE PROTOCOL IPCAM 192.168.1.11 IPCAM AVTECH RTP-Unicast IPCAM 192.168.1.12 IPCAM ONVIF RTP-Unicast COAXIAL COAXIAL BATCH IP SEARCH 6.1.2 DEVICE DEVICE CHANNEL TITLE...
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MAIN MENU 2) ENABLE Here shows the functions you can enable or disable: Note: The icons available depend on the camera you connected. Icon Meaning Description Time stamp Display the recording time or not. on / off Enable this function to allow video recording directly to the microSD card Edge recording inserted in the IP camera when the recorder is disconnected to the camera on / off...
MAIN MENU 5.1.3 IMAGE Click to manually adjust the brightness / contrast / saturation / hue by channel. IMAGE EDIT CHANNEL TITLE BRIGHTNESS CONTRAST SATURATION 6.1.4 DETECTION DETECTION CHANNEL TITLE ALARM INTERNAL ALARM SENSITIVITY MOTION AREA ADVANCED CONFIG EDIT EDIT N.C.
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MAIN MENU 4) MOTION Select if you want to activate the motion detection function for the selected channel (ON / OFF). 5) AREA Click EDIT to set the motion detection area. There are 16 × 12 grids per camera for all channels. Pink blocks represent the area that is not being detected while the transparent blocks are the area under detection.
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MAIN MENU ROI (Region of Interest) ROI is used to reinforce the image quality of the selected area(s). Users could specify two areas in the camera view. REGION OF INTEREST REGION ENABLE QUALITY EDIT Select REGION 1 or REGION 2, and choose EDIT to change the setting. REGION OF INTEREST –...
MAIN MENU 6.1.5 ALARM OUT Note: An alarm-out device (such as a buzzer) should be connected to a camera first for this function to take effects. To configure the alarm-out device connected to the recorder itself, please refer to “6.11.4 LOCAL ALARM OUT” at page 47. This function is used when the external alarm-out device is connected to a camera.
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MAIN MENU LIVE (Available for IP cameras only) VIDEO SOURCE CONFIG LIVE RECORD STREAM SUBSTREAM CHANNEL D.O.R PROFILE TYPE IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL G.O.V. PROFILE-3 H265 720 X 480 2048 PROFILE-3 H264 1280 x 1024 2048 ...
MAIN MENU 6.3 SCENARIO This function allows you to customize a series of actions which will be run automatically after the specified event occurs. Several scenario rules are pre-defined for you to quickly choose and apply. If none of these rules are suitable for you, you can choose to create your own rule from several scenario templates.
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MAIN MENU 5) PUSH VIDEO TRIGGERED BY EXTERNAL ALARM When motion & alarm events occur simultaneously, you’ll receive Push Video on your mobile device. Scenario template used: ALL OF (EVENTS) TO DO (ACTION) AND THEN (ACTION). Note: The alarms here refer to the alarm devices connected to the cameras or the recorder. For the alarm events triggered by the PIR sensor built into the camera, please choose PIR instead.
MAIN MENU 6.3.2 Scenario Customization Click and choose a template where you can press the button of EVENT, RECORD, TIME or ACTION to customize all your events and further actions: 1. ONE OF (EVENT) TO (RECORD) 2. ONE OF (EVENT) AT (TIME) TO DO (ACTION) AND THEN (ACTION) 3.
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MAIN MENU RECORD Option Description START RECORDING EVENT GROUP Choose the record profile group you want defined in MENU RECORD RECORD STREAM CHANNEL when event recording is on. TIME Option Description EVERYDAY Choose the pre-defined time range within which you want to activate the scenario rule.
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MAIN MENU Option Description CAMERA PRESET Choose the channel with a speed dome camera connected, and choose a preset point you want the camera to move to. To know how to set a preset point, please refer to “5.3 PTZ Control” at page 18. AUTO TRACKING Choose the channel with a speed dome camera connected, and the camera supports auto...
MAIN MENU 6.4 IVS (For selected models only) Before using this function, please check the specifications of your recorder and see if it supports this function and how many channels are supported. If your recorder supports 4 channels to use IVS, please connect this camera to any channel from CH1 to CH4.
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MAIN MENU IVS APPLICATION Step1: Click to enter the setting page and draw a detection line with your mouse, and decide the detection direction by selecting REVERSE. Step2: Click APPLY to finish the IVS setting and return to the live view. When anyone walks across the detection line, the system will determine his movement is in or out, and add one count to the corresponding channel on the flow counting panel.
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MAIN MENU Step1: Click to enter the setting page and draw a detection line with your mouse, and decide the detection direction by selecting REVERSE. Step2: Click APPLY to finish the IVS setting and return to the live view. When anyone walks across the detection line, the system will determine his movement is in or out, and: An event happens for anyone walking across the detection line, and “...
MAIN MENU 6.5 EXPORT 6.5.1 BACKUP Note: Before using your USB flash drive for video backup, please format it to "FAT32” first with your PC or laptop. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST at page 62.
MAIN MENU Step4: (Optional) If USB DEVICE is chosen, specify the directory in STORAGE if needed. Step5: Choose BACKUP to start. The backup video will be in the AVI format. Note: When the video compression format is H.265, please use the video player which supports H.265 to play the video footage.
MAIN MENU 6.5.3 REGULAR REPORT This function is used to send event reports to the specified E-mail address. Users could configure up to 5 profiles to receive different reports about specific channels at different time. Note: This function is available only when a hard disk is installed, and the recorder is connected to Internet.
MAIN MENU 6.6 STORAGE In this menu, you can check the status of each connected hard disk and configure some precaution actions to protect each hard disk and the video data saved in it such as reminding of hard disk erasing or avoiding the hard disks being over-heated.
MAIN MENU Mount / Unmount HDD HDD hot-swapping is supported for this device. There’s no need to power off the device first to install or remove a hard disk. When a hard disk is installed, you’ll need to click to manually mount the hard disk for it to work properly. When you need to remove a hard disk, click to unmount the hard disk and you’ll be able to remove it.
MAIN MENU 6.7.2 GROUP This function is used to create a new group with customized user access rights for different functions if needed, and you can create a user account and assign it to your customized group. Note: The default user groups are SUPERVISOR, POWER USER, USER and GUEST, and they’re not allowed to be removed.
MAIN MENU 6.8 NETWORK WAN is used to connect this recorder to Internet for remote access from anywhere as long as Internet access is available. DDNS is used when the Internet access is available. Note: For more details about these three functions and network configurations, please get the setup manual from www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf.
MAIN MENU 6.8.2 FTP Configure up to 7 FTP sites here to upload event notifications or reports. FTP 1 FTP 2 FTP 3 FTP 4 FTP 5 FTP 6 FTP 7 NAME Profile1 SERVER 211.75.33.2144 PORT USER NAME office PASSWORD APPLY 6.8.3 EaZy...
MAIN MENU Note: You may receive NTP-based DDoS attacks when this function is enabled. Please make sure your network is secured to prevent this kind of attack. 6.9.2 DAYLIGHT DAYLIGHT DAYLIGHT SAVING START TIME 06:00 END TIME LAST 10:00 ADJUST 01:00 Depending on the time zone you’re in: 1) DAYLIGHT SAVING...
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MAIN MENU 6) LANGUAGE Select the language of the OSD. 7) SPOT MONITOR Specify how VGA / composite port is used for video output: CALL MONITOR / EVENT MONITOR / LIVE. Note: For some models, only the VGA or composite port supports this function. The available output options depend on the model you have.
MAIN MENU 8) CALL SCREEN DURATION Select the duration time in second (03 / 05 / 10 / 15) when the channel display mode is 1-cut and (Sequence) is selected. 9) QUAD SCREEN DURATION Select the duration time in second (03 / 05 / 10 / 15) when the channel display mode is 4-cut and (Sequence) is selected.
MAIN MENU 6.11.3 LOCAL ALARM IN Note: This function is used when the recorder supports alarm-in connection and there’s an alarm sensor such as an infrared sensor connected to the recorder. For configuring the alarm sensor connected directly to the camera, please refer to “6.1.4 DETECTION” at page 23. Choose how the alarm sensor you connected works: OFF / N.C.
MAIN MENU 6.11.5 DEVICES Note: This function is used when the recorder supports RS485 connection and you want to connect other brand’s speed dome camera. DEVICES CHANNEL TITLE DEVICE PROTOCOL RATE INTERFACE 2400 RS-485 CAMERA NORMAL 4800 COAXIAL CAMERA NORMAL 2400 COAXIAL CAMERA...
MAIN MENU 2) RESET DEFAULT Click SUBMIT to reset all settings or partial settings to their factory default values, and select YES to confirm or NO to cancel. The system will reboot after reset. 3) DEVICE TITLE Enter a title for this device. 4) ENABLE AUTO PLUG AND PLAY Switch to ON to allow the camera to be detected and configured automatically when it’s connected to this device.
MAIN MENU Step1: Save the upgrade files obtained from your installer or distributor in a compatible USB flash drive, and insert it into the USB port. Step2: Choose to browse to where the firmware file is saved and choose the file to upgrade. Then, choose SELECT to confirm and return to the upgrade page.
MAIN MENU 6.12.4 EVENT LOG You can check all the event information (event type, time and channel), or clear all log records. EVENT LOG EVENT TIME COMMENT KEY UNLOCK 2011/NOV/19 15:49:07 VIDEO LOSS 2011/NOV/19 15:32:05 POWER ON 2011/NOV/19 15:32:02 PREV NEXT CLEAN 6.12.5 ONLINE...
REMOTE OPERATION 6. REMOTE OPERATION You can also control this recorder remotely via the web browser and iOS / Android devices. 6.2 Web Browser You can view the images or operate your recorder with a web browser, for example, Windows Edge, Microsoft Internet Explorer, Google Chrome, Mozilla Firefox &...
REMOTE OPERATION 6.3 Mobile Devices Note: For more details about mobile surveillance via your mobile device, please visit http://info.eagleeyes.tw/iphone/index.html. EagleEyes is a mobile phone program used with our surveillance system for remote surveillance. It’s compatible with iOS and Android mobile devices, and it’s free (Except EagleEyes Plus for iOS OS, and EagleEyes Plus+ for Android OS).
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REMOTE OPERATION Step3: In the setting page, enter all the information needed to access this device in the REQUIRED column, and click Get Type to examine if the information you entered is correct. The device type will be detected properly. Step4: (Optional) Configure the settings in the OPTIONAL column as needed.
APPENDIX 1 PRODUCT SPECIFICATIONS APPENDIX 1 PRODUCT SPECIFICATIONS 16CH Models Model 1 Model 2 Model 3 Video Video System NTSC / PAL (auto detection) Video Compression Format H.265 Video Signal IP / TVI / CVI / Analog HD / 960H Video Input 16 pentabrid channels, 16 pentabrid channels,...
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APPENDIX 1 PRODUCT SPECIFICATIONS Model 1 Model 2 Model 3 General Scenario Setup Picture Zoom 2X digital zoom PTZ Control Key Lock (Password Protection) User Level 4 user levels for different access privilege Video Loss Detection Camera Title Supports up to 25 letters Video Adjustable Hue / Saturation / Contrast / Brightness Date Display Format...
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APPENDIX 1 PRODUCT SPECIFICATIONS 8CH & 4CH Models Model 4 Model 5 Model 6 Model 7 Video Video System NTSC / PAL (auto detection) Video Compression Format H.265 Video Signal IP / TVI / CVI / Analog HD / 960H Video Input 8 pentabrid channels, 4 pentabrid channels,...
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APPENDIX 1 PRODUCT SPECIFICATIONS Model 4 Model 5 Model 6 Model 7 General Camera Title Supports up to 25 letters Video Adjustable Hue / Saturation / Contrast / Brightness Date Display Format YY/MM/DD, DD/MM/YY & MM/DD/YY Daylight Saving Power Source (±10%) 12V / 2A Operating Temperature 10℃...
APPENDIX 2 PUSH VIDEO CONFIGURATION APPENDIX 2 PUSH VIDEO CONFIGURATION Note: This function is for selected models only. A2.1 Alarm Sensor Connection Connect the alarm sensor, such as magnetic contacts, to the alarm-in port on the rear panel. Alarm-in 1 corresponds to video channel 1, alarm-in 2 corresponds to video channel 2, and so on.
APPENDIX 2 PUSH VIDEO CONFIGURATION A2.2 Configuration Before configuring Push Video, make sure: 1. The system is set up as described in “2. CONNECTION” at page 3. 2. This recorder is connected to Internet. 3. You’ve installed the app, EagleEyes, on your iOS or Android mobile devices. For details, please refer to “6.3 Mobile Devices”...
APPENDIX 2 PUSH VIDEO CONFIGURATION Step2: Open EagleEyes, and switch Guard to ON. You’ll receive the message indicating that Push Video is Step3: Return to the main page or standby page. You’ll receive event notifications when there’s an alarm event. Follow the on-screen instruction to immediately play the recorded clip.
APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST Please upgrade the firmware of the recorder to the latest version to ensure the accuracy of the following table. If the USB flash drive is NOT supported by the recorder, you will see on the screen.
APPENDIX 4 COMPATIBLE HARD DISK LIST APPENDIX 4 COMPATIBLE HARD DISK LIST Please upgrade the firmware of the device to the latest version to ensure the accuracy of the following table. Note: It’s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process works properly.
APPENDIX 5 BATTERY REPLACEMENT APPENDIX 5 BATTERY REPLACEMENT The time reset after power failure, for example, caused by a power outage, will cause the disorder of the recorded data, and users may have problems in searching the event clip they want. To keep the device time from resetting, a non-chargeable lithium battery, CR2032, is installed in the device.
APPENDIX 6 EAZY NETWORKING APPENDIX 6 EAZY NETWORKING EaZy Networking is a free P2P cloud service to connect AVTECH devices to the Internet automatically by plug-and-play, enabling you to check the live view via your mobile device or laptop at anytime.
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APPENDIX 6 EAZY NETWORKING A8.1.2 EagleEyes Setup Two options can be chosen for EaZy Networking: EaZy and QR Code. EaZy is used for both recorders and IP cameras while QR Code is used only for recorders. When a device is configured to the internet via EaZy, the person who configures the device has the administrator permission of this device and also has the power to assign who can access the device remotely, by the web browser of Internet Explorer or the mobile app of EagleEyes.
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APPENDIX 6 EAZY NETWORKING Step3: Go back to the address book and click + to add a new device. Select EaZy, and choose the recorder icon to continue. Step4: Click in the section of MAC address to open the QR code scan page, and scan the QR code on the recorder screen mentioned in Step2.
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APPENDIX 6 EAZY NETWORKING A8.1.2 Checking Remaining Data Allowance Step1: Log into the cloud service. Step2: Select Details to go to account information, and select Available Data Allowance. A8.1.3 Sharing Cloud Device Access with Other Account(s) Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be failed because it is still restricted to the maximum online user setup of the device.
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APPENDIX 6 EAZY NETWORKING Step3: Choose the device you want to share with. Step4: Enter the cloud account or the E-mail registered by the account, and select Add. Step4: Check again the account with which you want to share your cloud device, and select “Next to confirm and continue.
APPENDIX 6 EAZY NETWORKING Step6: Check again the configurations you made for the account to which you want to share your cloud device, and select Share! to confirm. Step7: (Optional) Configure the data allowance shared to other accounts to use. Step8: Return to the address book of EagleEyes.
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APPENDIX 6 EAZY NETWORKING Step2: In the same menu, select EaZy. Enable EaZy Networking, and leave this page open. You’ll need to scan the QR code later. EaZy ENABLE EAZY NETWORKING DDNS E-MAIL MAC: 000e53eca7b4 UUID: E736DCBF-D4BB-4CA8-86FD-62658E2ECEC1 EaZy PORT: 80 EAZY NETWORKING OFFLINE Step3: Open Internet Explorer on a PC / laptop, and enter https://ez.eagleeyes.tw.
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APPENDIX 6 EAZY NETWORKING Step5: Enable EaZy Wizard, and click Start to go to the login page. Log into the cloud service. Step6: Select the recorder picture, or choose DVR / NVR on the bottom right corner. Then, enter the MAC address you wrote down in Step2, and the security code.
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APPENDIX 6 EAZY NETWORKING Step8: You’ll see the newly-added device with a cloud icon on the left pane. Drag and hold the device to the display area on the right pane to show in the same window, or simply double-click the device to open the device view in another window.
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APPENDIX 6 EAZY NETWORKING Step3: Choose the cloud device you want to share, and click Next to enter the cloud account or the E-mail registered by the account you want to share with. Then, select Add. Step4: Check again the account to which you want to share your cloud device. To add more accounts, select Add;...
APPENDIX 6 EAZY NETWORKING Step8: Return to the main page. You’ll see the device being shared is marked with an icon of two people. A8.3 Icons Icon Color Indication Teal This device is a DVR or NVR. Blue This device is an IP camera. Orange This device is an IP speed dome camera.
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