Amcrest IP8M-MT2544EW User Manual
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Amcrest IP8M-MT2544EW User Manual

4k (8mp) ultrahd motorized lens camera
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Amcrest IP8M-MT2544EW/ IP8M-MT2544EB
4K (8MP) UltraHD Motorized Lens Camera
User Manual
Version 1.0.0
th
Revised December 4
, 2019

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Summary of Contents for Amcrest IP8M-MT2544EW

  • Page 1 Amcrest IP8M-MT2544EW/ IP8M-MT2544EB 4K (8MP) UltraHD Motorized Lens Camera User Manual Version 1.0.0 Revised December 4 , 2019...

  • Page 2: Table Of Contents

    System ....................................49 Information ..................................53 Alarm ....................................55 Logout....................................55 Remote Web Access Setup ..............................56 Amcrest Cloud Desktop Setup ............................58 Web Access Setup (AmcrestView.com) ..........................58 FAQs/Troubleshooting ..............................59 Glossary of Terms ................................60 FCC Statement ................................... 61 IC Warning Statement ...............................

  • Page 3: Welcome

    Email Amcrest Customer Support support@amcrest.com Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...

  • Page 4: Features And Specifications

    Features and Specifications Overview Amcrest provides an excellent digital surveillance product that can be useful to a wide variety of users. This 4K motorized lens turret camera features the latest JS technology which allows the camera to operate in any web browser without the use of a plugin.

  • Page 5: Device Overview

    Device Overview The image below shows the structure of the camera: The images below show the dimensions for the camera. The measurements are in millimeters (mm): To access the reset button and to adjust the camera angle, use a Torx/Hex wrench to open the camera assembly by removing the 3 screws.

  • Page 6: Installation Guide

    This camera uses a POE cable to enable connection to the camera via a PC, as well as to power the camera. Installation Guide To install the camera on a ceiling or wall, please reference the below diagram as well as the steps: Note: Prior to installation, please ensure that the installation environment can support at least 3x the weight of the camera and bracket.

  • Page 7: Microsd Card Installation Guide

    4. Insert the microSD card, gold pins down, and press in to secure it to the slot. Camera Access Setup This section will provide information on how to setup and access your camera through the following methods: • Local PC (Web User Interface (Web UI), Amcrest Surveillance Pro, etc.) • Amcrest View Pro app •...

  • Page 8: How To Setup The Camera

    If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing. Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.
  • Page 9 Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration. 3. Tap on Add Camera 4.
  • Page 10 Make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your router. • Make sure your camera and mobile device are on the same network during setup. Download and open the Amcrest View Pro app from the App Store or Play Store.
  • Page 11 2. Open the app and tap on the + symbol in the middle 3. Tap on Add Device to add a new device to your app. of the screen to begin adding your PoE device. 4. Tap on PoE Camera Next, select a connection type.
  • Page 12 9. Your camera is now set up and ready for use on the Amcrest View Pro app. Enter a password between 8 and 32 characters and confirm the password. Press OK to continue. For more information about Amcrest View Pro and its functionalities visit amcrest.com/support...

  • Page 13: Desktop Access Setup

    To access your camera from your computer you will need to first locate the camera’s IP address. To locate the camera’s IP address is it highly recommended to download our free Amcrest IP Config Tool software. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...

  • Page 14: Operation And Interface

    Click OK when and allow the stream to load. Operation and Interface This section will show you the basic operation and interfaces of the web user interface for your camera. Live By default, the interface opens on the Live tab. The live view tab allows the user to see a live video feed from the camera.

  • Page 15: Playback

    Section 1: These options allow the user quick access to the live view screen, playback, as well as to the Amcrest Cloud. Section 2: This section allows the user to switch between Main Stream and Sub stream resolutions. Section 3: This is the live view feed from the camera.

  • Page 16: Setup

    Playback Bar: These options allow the user to play, stop, and adjust the audio levels of a recording. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.

  • Page 17: Camera

    There are 3 main sections to note in the Setup tab: Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. Menu Items: These menu items each open a different menu that allows the user to change specific settings for the camera.
  • Page 18 Picture • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. • Brightness: This slider is used to adjust playback and recorded video window brightness. The value ranges from 0 to 100.
  • Page 19 • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. • Anti-Flicker: These options allow the user to select what type of anti-flicker technology should be used for the video feed.
  • Page 20 • BLC: backlight compensation: Default will use the whole image to balance the lighting settings, and Customized will allow you to balance the lighting settings from the target area. • WDR: Wide Dynamic Range makes multiple scans of a scene to provide one balanced and unwashed image that is clear for the user.
  • Page 21 To reset to default settings, click the Reset Defaults button. To refresh the screen, click on Refresh. To save the settings, click the Save button. Day & Night Day & Night profiles are used to determine when black and white mode is turned on in a dark environment. Below is a screenshot of this menu: •...
  • Page 22 • Color - Preset which allows the camera to compensate color in day or night profiles. • B&W - Sets the picture to black and white, however when illumination is too dark it switches on IR mode. • Sensitivity: This option allows the user to change the Day/Night Sensitivity of the camera. The three options are Low, Middle, and High.
  • Page 23 Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 4 options: General, Full Time, Schedule, and Day/Night. General means that the system can automatically alternate between night and day based on the profiles for each.
  • Page 24 Below is a description of the features listed in this menu: • Zoom: This slider allows the user to zoom the image in and out. Slide the slider to the right to zoom in on an object. Slide the slider left to zoom out. Speed: Allows the user to set a speed for the zoom feature.
  • Page 25 • Bit Rate: This dropdown box allows the user to select a bit rate. • Frame Interval: This field allows the user to set the P frame amount between two I frames. The value ranges from 1 to 150 seconds. Default value is 50. Recommended value is frame rate *2. •...
  • Page 26 The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed.
  • Page 27 Below is an explanation for each of the fields on the Audio menu: • Enable: This checkbox allows the user to enable audio recording. • Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded in. •...
  • Page 28 Below is an explanation of the fields on the TCP/IP settings tab: • Host Name: This text field allows the user to change the host device name for the camera. This field supports a maximum of 15 characters. • Ethernet Card: This dropdown box allows the user to select which internet access device to use. If the device is connected to a wired connection and a wireless one at the same time, then this box will have options to pick either of the connections.
  • Page 29 QR code scanning feature cannot be used. • QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
  • Page 30 Below is an explanation of the fields on the Connection settings tab: Max Connections: This field allows the user to specify the maximum number of users that can be connected to the camera at the same time. The maximum number of users the camera can support at one time is 20. TCP Port: This field designates the Transmission Control Protocol (TCP) port number.
  • Page 31 For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 32 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. SMTP (Email) This screen allows for the configuring of email settings to permit the camera to send emails when an alarm is triggered.
  • Page 33 • Recipients: This field allows the user to enter the receiver email address. These email addresses are the ones that will receive any emails pertaining to alert and alarm emails sent by the camera. Up to 3 email addresses can be entered in this field.

  • Page 34: Event

    The fourth column shows the Internal Port used by that service to establish communication from the router to the camera. To edit this, click the pencil button in the modify column for that line item. The fifth column shows the External Port used by that service to establish communication from the router to the internet.
  • Page 35 Below is an explanation of the fields on the Motion Detect tab: Enable: This checkbox enables motion detection for the camera. Schedule: Clicking this button opens a weekly schedule that can be used to set times.
  • Page 36 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 37 • Alarm Delay: This field specifies in seconds how long the delay between alarm activation and Relay alarm activation should be. • Send Email: This checkbox allows the user to enable the camera to send an email when a motion detection alarm is triggered.
  • Page 38 o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 39 ● Enable: This checkbox enables an audio detection alarm for the camera. Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage. The lower the sensitivity, the more audio variance is required to trigger an alarm. ●...
  • Page 40 Alarm The alarm menu allows the user to enable relay activation settings for an externally connected alarm. Below is a screenshot of the alarm menu: • Enable: This checkbox enables Relay activation settings. • Relay-in: Choose between Alarm1 and Alarm2 input activation. •...
  • Page 41 SD Card This tab allows the user to set the camera’s response to an SD card related abnormality. Below is a screenshot of the SD card tab screen: Below is an explanation of the fields on the SD Card settings tab: •...

  • Page 42: Storage

    Below is an explanation of the fields on the Network settings tab: • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. • Enable: This checkbox enables the Network abnormality trigger for the camera.
  • Page 43 Schedule The schedule menu manages the recording schedule for the camera. This menu has 3 tabs: Record Schedule, Snapshot Schedule, and Holiday Schedule. Record Schedule This tab is where video recording settings are configured. Below is a screenshot of the Record Schedule settings screen: Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule.
  • Page 44 Snapshot Schedule This tab is where snapshot recording settings are configured. Below is a screenshot of the Snapshot Schedule settings screen: Below is an explanation of the fields on the Snapshot Schedule settings tab: • Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period.

  • Page 45: Destination

    Below is an explanation of the fields on the Holiday Schedule settings tab: • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording.
  • Page 46 • Event Type: This column designates storage options available to the camera. The options are SD Card, FTP, and NAS. • Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to. To reset to default settings, click the Reset Defaults button.
  • Page 47 Below is an explanation of the fields on the FTP settings tab: • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. •...
  • Page 48 Save button. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit:...

  • Page 49: System

    System This menu section allows the user to change general settings for the camera. General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: Below is an explanation of the fields on the General settings tab: •...
  • Page 50 Below is an explanation of the fields on the Date & Time settings tab: • Date Format: This dropdown box allows the user to change the date format used in the camera. • Time Format: This dropdown box allows the user to change the time format used in the camera. •...
  • Page 51 Below is an explanation of the fields on the Account screen: • Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen. • User Name: This tab shows the usernames available on the camera. •...
  • Page 52 Import/Export This screen allows the user to import or export settings from the camera. Below is a screenshot of the Import/Export screen: To import settings, click the Import button. To export settings, click the Export button. Auto Maintain This screen allows the user to set auto maintenance settings for the camera. Below is a screenshot of the Auto Maintain screen: Below is an explanation of the fields on the Auto Maintain screen: •...

  • Page 53: Information

    To upgrade the firmware for your camera, follow the steps provided below: • Go to amcrest.com/firmware-subscribe • Search for the model number of your camera and download the latest firmware file. • Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.
  • Page 54 On this screen, software version, web interface version, and ONVIF version are displayed. Also, the S/N (Token ID) is displayed here. This screen is where the camera’s activity log is kept. Below is a screenshot of the Log screen: To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search.

  • Page 55: Alarm

    Click Refresh to refresh this table. Alarm This screen is where the alarm log is kept. Below is a screenshot of the alarm screen: The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log.

  • Page 56: Remote Web Access Setup

    Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
  • Page 57 Port Forwarding Remote Web Access Setup Port Forwarding is an alternative method to setting up remote access for Amcrest cameras. This method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: Login to your camera, open the main menu then go to Setup ->...

  • Page 58: Amcrest Cloud Desktop Setup

    Amcrest cameras can sync with Amcrest Cloud; a service that stores recorded video streams to enable long-term storage. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.

  • Page 59: Faqs/Troubleshooting

    FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2.

  • Page 60: Glossary Of Terms

    • Multicast mode may be causing this issue. • A privacy mask or screensaver may be enabled. • The logged in user may not have enough rights to monitor real-time playback. • The camera’s local video output quality is not enough. 8.

  • Page 61: Fcc Statement

    • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera.

  • Page 62: Ic Warning Statement

    on a computer disk or over the Internet, the information required by this section may be included in the manual in that alternative form, provided the user can reasonably be expected to have the capability to access information in that form. (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual: NOTE: This equipment has been tested...

  • Page 63: Appendix A: Toxic Or Hazardous Materials Or Elements

    Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet ○ ○ ○ ○ ○ ○ Metal(Case) Plastic Parts ○ ○ ○ ○ ○ ○ （Panel） Circuit Board ○ ○ ○...
  • Page 64 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: Visit http://amcrest.com/contacts...

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