Amcrest IP2M-841B-V3 User Manual
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Amcrest IP2M-841B-V3 User Manual

2mp prohd indoor wi-fi camera
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Amcrest IP2M-841B-V3 / IP2M-841W-V3
2MP ProHD Indoor Wi-Fi Camera User
Manual
Version 1.0.1
th
Revised March 29
, 2021

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Summary of Contents for Amcrest IP2M-841B-V3

  • Page 1 Amcrest IP2M-841B-V3 / IP2M-841W-V3 2MP ProHD Indoor Wi-Fi Camera User Manual Version 1.0.1 Revised March 29 , 2021...

  • Page 2: Table Of Contents

    Camera Access Setup ....................................... 7 Default Username and Password .................................... 7 How to Setup the Camera......................................7 App Setup ..........................................8 Amcrest Cloud App Setup ......................................8 Amcrest View Pro Setup ......................................11 Desktop Access Setup ......................................14 Operation and Interface ......................................16 Live............................................

  • Page 3: Welcome

    Email Amcrest Customer Support support@amcrest.com Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware-subscribe...

  • Page 4: Features And Specifications

    Overview Amcrest cameras are an excellent digital surveillance product that can be useful to a wide variety of users. This camera connects to any router and uses an internet connection to allow the user to access all of its functionality from many internet connected devices.

  • Page 5: Device Overview

    • Advanced Network Protocol Support The camera is UPnP compatible, and includes functionality for use with PPPoE, DDNS, and other protocols to allow remote and local connection with a large variety of network hardware. Note: There may be slight differences in functionality due to the existence of different product series. Device Overview The image below is a representation of your device: Please refer to the following chart for information about the camera and its ports.

  • Page 6: Connection & Installation

    Red Light is blinking quickly. The device is activating. Green Light is blinking. The device is ready to connect or is connecting to the network. Red light is solid and steady. The device failed to connect to the network. Green Light is solid and steady. The device is connected to the network and is functioning normally.

  • Page 7: Camera Access Setup

    If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing. Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.

  • Page 8: App Setup

    1. Download and open the Amcrest Cloud app from the App Store or Play Store Note: Connect your mobile device to the same network that your camera is on. 2. Register for an Amcrest Cloud account. To register click on Sign Up and fill out the form to complete registration.
  • Page 9 3. Tap on Add Camera 4. Give your camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue. 6. If you are adding a new camera that does not have a 5. Scan the QR code on the set password the app will automatically detect that a back/side/bottom of the camera or manually enter the...
  • Page 10 7. Set a new password for your camera. The password 8. If you are connecting a WiFi camera to the Amcrest must be between 8 to 32 characters long and contain Cloud and would like to enable WiFi via the Ethernet only letters and numbers.

  • Page 11: Amcrest View Pro Setup

    Make sure your camera and mobile device are on the same network during setup. 1. Download and open the Amcrest View Pro app from the App Store or Play Store. 2. Open the app and tap on the + symbol in the middle 3.
  • Page 12 4. Tap on WiFi Camera Select your connection type, in this case, select the left tab Set Up A New Camera On WiFi or Connect New Device (on Android) to begin adding the device to the app. Tap Ethernet WiFi Setup to continue. 6.
  • Page 13 9. Give the camera a name (e.g. Garage, Kitchen, Scan the QR code on the Living Room, etc.) and provide the username and back/side/bottom of the camera or manually enter password for your camera. The default username and the camera’s serial number into the Enter camera S/N will be admin.

  • Page 14: Desktop Access Setup

    WiFi Configuration Setup: Used as a secondary option for establishing a WiFi connection to a WiFi camera. For more information on this setup method visit, amcrest.com/wificonfig P2P Setup: Used for setting up already connected devices to the Amcrest View Pro app. For more information on this setup method visit, amcrest.com/p2psetup...
  • Page 15 In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has completed installing, locate the IP address associated with the device you would like to view in the browser. Open the web browser and enter this IP address into browser. Press enter to access the web user interface. In the web user interface, enter the login credentials for your device.

  • Page 16: Operation And Interface

    Click OK when and allow the stream to load. Operation and Interface This section will show you the basic operation and interfaces of the web user interface for your camera. Live This section of the manual details the camera’s interface, as well as all the operations the camera can perform. The live view tab allows the user to see a live video feed from the camera.

  • Page 17: Playback

    Section 1: This bar allows the user to switch between mainstream and substream resolutions. Section 2: The functions bar allows the user to perform different camera functions while in live mode. See the table below for an explanation of the different functions available: Button Function Name Function Description...

  • Page 18: Cloud Storage

    Playback Bar: These options allow the user to play, stop, and adjust the audio levels of a recording. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.

  • Page 19: Camera

    3. Menu Tab: These tabs open menu options for certain menu items. Camera This menu section allows the user to change different camera settings for video and to manage image profiles. Configuration This menu allows the user to configure image profiles for normal, day, and night usage. Below is a screenshot that shows the Configuration tab in the Configuration menu item: Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: Picture...
  • Page 20 part of the video, distortion may occur if the white balance is not accurate. Please note the video may not be clear if the value is too low. The recommended value ranges from 40 to 60. • Sharpness: This slider is used to adjust the sharpness of the video. The value ranges from 0 to 100. The larger the value is, the clearer the edges are and vice versa.
  • Page 21 ▪ Gain Priority - This setting will maximize the gain for the ideal exposure. Low Noise Basically turns up the ISO to the best setting without sacrificing exposure timing. ▪ Shutter Priority - This setting will maximize the fastest shutter speed and will sacrifice the gain in return. ▪...
  • Page 22 This dropdown box allows the user to select the white balance for the video feed. The different options are Auto, Sunny, Night, Outdoor, and Customized. Selecting customized opens a menu that allows the user to set specific red or blue values. Below is a screenshot of this menu: To reset to default settings, click the Reset Defaults button.
  • Page 23 • Color - always represents picture in color, does not use IR or black and white mode. Performs poorly in dimly lit areas unless you are using the Starlight series cameras. • Auto - Uses D&N Sensitivity setting to change between color mode and infrared and black and white mode. •...
  • Page 24 Indicator Light This menu box allows the user to select whether the indicator light in the camera is on or off for the selected profile. Below is a screenshot of this menu: • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal.

  • Page 25: Video

    Full Time means that the system sticks to one profile the entire time it is running. Schedule allows the user to dictate which times of the day are designated for the day profile and the night profile. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.

  • Page 26: Snapshot

    • Watermark Character: This field allows the user to set the watermark’s text. The default string is Digital CCTV. The maximum length is 85 characters. This string can only include numbers, characters, and underscores. Sub Stream is a lower quality stream that allows the feed to take up less resources and bandwidth when streaming. The Main Stream and the Sub Stream have the same fields.

  • Page 27: Audio

    The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed.

  • Page 28: Network

    Below is an explanation for each of the fields on the Audio menu: Enable: This checkbox allows the user to enable audio recording. • Encode Mode: This dropdown box allows the user to select what audio format the audio should be recorded in. •...
  • Page 29 TCP/IP TCP/IP stands for Transmission Control Protocol/Internet Protocol and it is the language/protocol that allows communication between internet connected devices, whether on a local network, or a on the Internet at large. This screen allows for TCP/IP settings to be modified for the camera to establish a connection to the network. Below is a screenshot of the TCP/IP settings tab: Below is an explanation of the fields on the TCP/IP settings tab: •...

  • Page 30: Connection

    QR code scanning feature cannot be used. • QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
  • Page 31 Connection The Connection tab is where users can configure port connections. Below is a screenshot of the Connection settings tab: Below is an explanation of the fields on the Connection settings tab: • Max Connections: This field allows the user to specify the maximum number of users that can be connected to the camera at the same time.
  • Page 32 For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 33 Below is an explanation of fields on the IP Filter settings screen: • Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. • Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end.
  • Page 34 • SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. • Port: This field allows the user to enter the port that corresponds to the selected SMTP server. •...
  • Page 35 Below is an explanation of fields on the UPnP settings screen: • Enable: This checkbox allows the user to enable the UPnP function. • Router State: This field shows the UPnP status and has two options: Unknown: This means that UPnP mapping has failed.
  • Page 36 ● Add SSID: This button allows the user to manually enter in an SSID. ● Search SSID: This button allows the user to search for more SSIDs. ● Refresh: This button obtains the most recent WiFi network information. To connect to a WiFi network, click the line item for your WiFi network and enter the WiFi password. Click on Connect to connect the camera to your WiFi network.

  • Page 37: Event

    Before you create certificate or download certificate, from main window->Setup->Network >Connection, set the HTTPS port values and then check the box to enable HTTPS. For more information on how to setup HTTPS in the web user interface visit https://www.youtube.com/watch?v=gkjlaf-Iuso Event This menu section allows the user to change different settings for triggering events.
  • Page 38 Below is an explanation of the fields on the Motion Detect tab: • Enable: This checkbox enables motion detection for the camera. • Schedule: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen.
  • Page 39 Anti-Dither: This field allows the user to set the anti-dither time. The values in this field can range from 5 to 600 seconds. This time value controls how long the alarm signal lasts. Based on motion detection, a buzzer can go off, a tour can begin, , a snapshot can be taken, or the camera can begin recording.
  • Page 40 • Record: This checkbox allows the user to enable the camera to record video when a motion detection alarm is triggered. • Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be. •...

  • Page 41: Audio Detection

    o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.

  • Page 42: Abnormality

    VSPIn Enable: This checkbox enables an audio detection alarm for the camera. Sound Threshold: This dropdown menu sets the amount of db that is necessary for the audio detection function to trigger. The default sound threshold is 60db. Record: This checkbox allows the user to enable the camera to record video when an alarm is triggered. Record Delay: This field specifies in seconds how long the delay will be between alarm activation and recording.
  • Page 43 Below is an explanation of the fields on the SD Card settings tab: • Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for. The 3 options are No SD Card, SD Card Error, and Capacity Warning. •...

  • Page 44: Storage

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. Illegal Access This tab allows the user to set the camera’s response to an Illegal Access related abnormality. Below is a screenshot of the Illegal Access tab screen: Below is an explanation of the fields on the Illegal Access settings tab: •...
  • Page 45 Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 3 types of recordings: General: General recording means that the camera captures all footage for the specified time period.
  • Page 46 Below is an explanation of the fields on the Snapshot Schedule settings tab: • Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule. There are 3 types of snapshots: General: General means that the camera will take snapshots during the specified time period. General recording is represented by the color green.

  • Page 47: Destination

    Below is an explanation of the fields on the Holiday Schedule settings tab: • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording.
  • Page 48 • Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 49 Below is an explanation of the fields on the FTP settings tab: • Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. • Server Address: This field allows the user to designate a DDNS address for the FTP server. •...

  • Page 50: Cloud Storage

    Save button. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrestcloud.com...
  • Page 51 Below is an explanation of the fields on the General settings tab: • Device Name: This field allows the user to change the device’s name. • Language: This dropdown box allows the user to change the language used in the camera. •...
  • Page 52 • Start Time: This dropdown box and field allow the user to enter in the start time for DST. • End Time: This dropdown box and field allow the user to enter in the end time for DST. Synchronize with NTP: This checkbox allows the user to enable the camera’s synchronization with an NTP server. •...
  • Page 53 Default Settings This screen allows the user to reset the camera and all its settings to the factory settings. Below is a screenshot of the Default screen: Below is an explanation of the items listed in this field: Default Settings: Only the IP address, user management, and other settings can be recovered after reset. Factory Default: Completely resets the camera to factory default settings.
  • Page 54 Go to amcrest.com/firmware-subscribe • You will be taken to an Amcrest firmware downloads page. Search for the model number of your camera and download the latest firmware file. • Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.

  • Page 55: Information

    Information This menu section allows the user to view information about the camera for reference purposes. Version This screen allows the user to see various information about the camera’s software versions, as well as other information. Below is a screenshot of the camera’s version screen: On this screen, software version, web interface version, and ONVIF version are displayed.

  • Page 56: Alarm

    To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To back up the log, click the Backup button. To clear the log, click the Clear button. Remote Log This screen is where all remote activity logs are kept.

  • Page 57: Logout

    The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered. Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt.
  • Page 58 5. Motion detection does not work. Below are a few possible reasons why this may be occurring: • The motion detection time period may be incorrectly configured. • Motion detection zone setup is not correctly configured. • Motion detection sensitivity is too low. 6.

  • Page 59: Glossary Of Terms

    • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm.

  • Page 60: Fcc Statement

    • Sub Stream – Sub Stream is an alternative streaming protocol for the camera. Sub stream uses less bandwidth and attempts to keep fluency high at the expense of quality. • Subnet Mask – a 32-bit number that masks an IP address, and divides the IP address into network address and host address.

  • Page 61: Ic Warning Statement

    IC Warning Statement TThis device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
  • Page 62 Amcrest support, please do one of the following: Visit http://amcrest.com/contacts and use the email form Call Amcrest Support using one of the following numbers Toll Free US: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: 713-893-8956 Canada: 437-888-0177...

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