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Avaya B199 Manual

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Using Avaya Conference Phone B199
Release 1.0.6
Issue 1
September 2021

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Summary of Contents for Avaya B199

  • Page 1 Using Avaya Conference Phone B199 Release 1.0.6 Issue 1 September 2021...
  • Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
  • Page 4 • Please only use the connecting cables, power cord, and U.S. Federal Communications Commission (FCC) Statements AC adapters shipped with the equipment or specified by Compliance Statement Avaya to be used with the equipment. If you use any other equipment, it may cause failures, malfunctioning, or fire.
  • Page 5 Device Usage Consent These limits are designated to provide reasonable protection against By using the Avaya device you agree that Avaya, from time to time, harmful interferences in a residential installation. This equipment may collect network and device data from your device and may use generates, uses and can radiate radio frequency energy and, if not such data in order to validate your eligibility to use the device.

  • Page 6: Table Of Contents

    Making a call to a contact ..................... 30 Viewing a contact card ..........................  31 Call transfer ..................... 31 Making an attended transfer .................... 32 Making an unattended call .................... 32 Caller information presentation September 2021 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...
  • Page 7 Contents Chapter 4: Settings configuration and management............ 34 .............. 34 Configuration of Avaya Conference Phone B199 ................ 34 Viewing the phone status information .................. 35 Configuration of the phone settings .............. 35 Configuring the phone settings on the phone .................... 35 Phone settings description ........................
  • Page 8 Contents .............  59 Finding documents on the Avaya Support website .......................... 59 Support ................ 59 Using the Avaya InSite Knowledge Base ................... 60 Viewing Avaya Mentor videos September 2021 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 9: Chapter 1: Introduction

    Chapter 1: Introduction Purpose This document describes the procedures for using Avaya Conference Phone B199 and is intended for the end users. Change history Issue Date Summary of changes Release 1.0.6 September 2021 • Updated Icons on page 15 with the Warning icon.
  • Page 10 29. Release 1.0.1 March 2020 • Updated Phone settings description on page 35 with key tone functionality. • Added Upgrading Smart Expansion Microphone manually page 57. September 2021 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 11: Chapter 2: Overview

    Chapter 2: Overview Phone overview Avaya Conference Phone B199 is a SIP conference phone that you can use to make calls and hold conferences with a great audio quality. It provides an improved user experience and ensures an easier connection to audio conference bridges. The phone is based on a multi-connectivity platform to leverage the “Bring your own device”...
  • Page 12 Important: In case B199 Conference Phone and the corresponding accessories are damaged, the device does not operate normally or exhibits a distinct change in performance, refer for servicing to the qualified service personnel.

  • Page 13: Physical Layout

    Physical layout Physical layout Figure 1: Front view of Avaya Conference Phone B199 The following table lists the buttons and the other elements of Avaya Conference Phone B199. Callout number Description Mute buttons Volume down button Volume up button NFC tag...

  • Page 14: Connection Layout

    Overview Connection layout Figure 2: Connection layout of Avaya Conference Phone B199 The following table lists the sockets and ports available on B199 Conference Phone for connection. Callout number Description PoE/Ethernet connection socket USB Type A Micro-USB Type B Audio expansion ports ®...

  • Page 15: Icons

    Width 326.41 mm Length 369.87 mm Height 74.7 mm Icons Icons on the home screen of Avaya Conference Phone B199 Icon Name Description Recent To check the call list. The phone provides the following information about the calls: • Number. View the phone number of the contact.
  • Page 16 Overview Other icons of B199 Conference Phone Icon Name Description Make Call or To indicate the phone off-hook status and answer an incoming call. Answer Hang Up To indicate the phone on-hook status and end a call. Incoming To show an incoming call.
  • Page 17 USB Connected To indicate an active USB connection. ® ® Avaya Conference To show the connection of the phone to Avaya Conference Assistant. Assistant connected Daisy Chain Mode To indicate that the phone is in a daisy chain mode. Loading To show that the phone is loading the new version of the firmware or new setting from DES server.

  • Page 18: Led Status Indicators

    Flashing blue The phone is in Bluetooth pairing mode. LEDs off The phone is inactive. Specifications The following table lists the specifications that Avaya Conference Phone B199 supports: Name Description Power • PoE 802.3af • PoE 802.3at • PoE injector available as an accessory Connectivity •...
  • Page 19 AppStore and Google Play ® Operation environment • Avaya Aura • IP Office ™ • Avaya Cloud Office Interoperability with PBX and • Broadsoft platforms • Zang Office September 2021 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 20: Chapter 3: Telephony Operations

    Chapter 3: Telephony operations Regular phone calls You can make and manage regular phone calls with Avaya Conference Phone B199. Regular call is a traditional telephony option when two persons are speaking over the phone. B199 Conference Phone supports the following regular phone call operations: •...

  • Page 21: Answering A Call

    Answer: To answer the second call, and put the first call on hold. b. Hang Up: To ignore the second call, and continue the first call. 2. Go on with the call. B199 Conference Phone stops ringing. Muting and unmuting the microphone during a call About this task Use this procedure to mute the microphone during a call.

  • Page 22: Placing A Call On Hold

    The phone displays the following information about the call: • Number • Date or time • Direction 3. Tap the Make Call icon to redial the number. The phone dials the selected number. September 2021 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 23: Clearing Call History

    Clearing call history About this task Use this procedure to clear the call history in the call list on Avaya Conference Phone B199. Note that after 30 seconds of inactivity, the phone stops displaying the pop-up window. Before you begin Ensure you have at least one call on the call list.

  • Page 24: Setting Up A Conference Call

    Telephony operations For example, a conference call can include the following number of participants: • B199 Conference Phone and four external participants using PCMA or PCMU. Here, the total weight of external participants is 80. • B199 Conference Phone and three external participants using PCMA or PCMU and one external participant using G722 or G729.

  • Page 25: Adding A Participant To A Conference Call

    The phone displays the participant and the list of actions, which you can do during an ongoing conference call. 2. Tap the On Hold icon to put the participant on hold. September 2021 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 26: Talking To A Participant Of A Conference Call Privately

    The phone displays the participant and the list of actions, which you can do during an ongoing conference call. 2. Tap the Hang Up icon. The phone drops the participant from the conference call. September 2021 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 27: Splitting A Conference Call

    Bluetooth calls You can use Avaya Conference Phone B199 to handle the phone calls coming to your mobile device. This functionality is available when you pair the phone with your mobile device, and the two devices are in a connected state.

  • Page 28: Handling Incoming Bluetooth ® Calls

    About this task You can use Avaya Conference Phone B199 to handle calls coming to your mobile device if the two devices are in a paired and connected state. When you receive an incoming call on your mobile device, the LEDs on B199 Conference Phone start flashing green, the phone rings and displays the caller ID and the following message: Incoming Call.

  • Page 29: Phone Book

    Phone book Phone book You can make and manage phone calls using a phone book. Avaya Conference Phone B199 supports connection to an external phone book using the Lightweight Directory Access Protocol (LDAP). With the phone book feature enabled, you can search and use the contact information stored in a remote company directory.

  • Page 30: Making A Call To A Contact

    Telephony operations Making a call to a contact About this task Use this procedure to make a call to a contact from your phone book with Avaya Conference Phone B199. Procedure 1. On the phone screen, tap the Call icon.

  • Page 31: Call Transfer

    3. (Optional) Repeat the contact search procedure to find a contact card. Call transfer B199 Conference Phone supports the Call Transfer feature for you to direct an ongoing phone call to another person. The transfer can be attended or unattended.

  • Page 32: Making An Unattended Call

    The phone transfers the call to the transfer target. Caller information presentation B199 Conference Phone displays the calling person information. For example, you can see the contact name or phone number. This information is available on the Incoming Call, Active Call, and Recent Call List screens.
  • Page 33 Caller information presentation If the server does not provide the caller ID or the Caller name, the phone displays Unknown. September 2021 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 34: Chapter 4: Settings Configuration And Management

    Configuration of Avaya Conference Phone B199 You can configure the settings directly on Avaya Conference Phone B199. The user can modify the basic settings, such as the phone name, language, key tone, startup sound, and ring level. Ask your administrator for support if you need to configure other settings.

  • Page 35: Configuration Of The Phone Settings

    3. After you made the choices, return to the home screen. Depending on what parameters you change, the phone restarts the application or reboots. Phone settings description The following table lists the basic settings of Avaya Conference Phone B199 available on the phone in Settings > Phone. Name...

  • Page 36: Sleep Mode

    To save changes on the phone, you must return to the home screen, and the phone restarts the application or reboots to apply them. Sleep mode B199 Conference Phone supports Sleep mode feature, which saves power by turning the screen off after a specified period of inactivity. By default, Sleep mode is in disabled state. September 2021 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 37: Usb Only User Mode

    Avaya Conference Phone B199 supports USB only user mode. With this feature, the conference phone can operate with no SIP account and SIP register configured. In USB only user mode B199 acts as a speakerphone that the user can use to conduct virtual meetings and listen to audio files.
  • Page 38 • Bluetooth • Admin Login Note: When Avaya Conference Phone B199 shows either the USB Connected or the Bluetooth connection icon on the idle home screen, the phone displays time on the status bar. September 2021 Using Avaya Conference Phone B199...

  • Page 39: Chapter 5: Connectivity

    Avaya Conference Assistant application installed. You can connect up to two expansion microphones to your B199 Conference Phone by using the available audio expansion ports. You can also connect up to three conference phones in a daisy chain to expand the phone coverage.

  • Page 40: Managing Voip Calls Through A Pc

    Before you begin • Turn on the PC. • Connect B199 Conference Phone with the USB receptacle to the PC. • Select B199 Conference Phone as the audio device in the computer settings. • Run the VoIP software. Procedure 1. In the VoIP software, select the contact to call.

  • Page 41: Pairing And Connecting Bluetooth ® Devices

    Conference Assistant application until you end the connection ® to the Bluetooth device. ® If you connect B199 Conference Phone to a mobile device using the Avaya Conference ® Assistant application, you cannot connect it to another Bluetooth device until you end the ®...

  • Page 42: Connection Between Paired Bluetooth ® Devices

    You can connect only one device supporting Bluetooth at a time. Procedure 1. On the B199 Conference Phone screen, tap Settings > Bluetooth > Pair with device. The LEDs start flashing blue, and the phone displays the following message: This phone is now discoverable as “<Phone Name>”.

  • Page 43: Disconnecting Bluetooth ® Devices

    Tip: To cancel the disconnection, tap Cancel. ® Removing Bluetooth pairing About this task Use this procedure to remove the pairing between Avaya Conference Phone B199 and your other ® Bluetooth device to delete unwanted pairings. Note: ® ®...

  • Page 44: Bridge Connection

    You can connect B199 Conference Phone to SIP server using Ethernet and also connect B199 Conference Phone to a laptop, a deskphone or a PC using USB. B199 Conference Phone can bridge all these connections together into a combined call.

  • Page 45: Chapter 6: Phone Management Application

    Chapter 6: Phone management application ® Avaya Conference Assistant You can manage your Avaya Conference Phone B199 from a mobile phone or a tablet if you have ® ® Avaya Conference Assistant installed on the device. Download and install Avaya Conference Assistant free from App Store and Google Play like any other application.

  • Page 46: Disconnecting Devices

    • If your mobile device displays B199 Conference Phone you want to connect, tap Connect on the mobile device screen. • If your mobile device does not display B199 Conference Phone you want to connect, tap Skip and then tap the connection symbol in the upper left corner of your mobile device screen.

  • Page 47: Deleting Pairing

    About this task ® Use this procedure to check your calendar on your mobile device with Avaya Conference Assistant installed. Then you can arrange calls with the paired Avaya Conference Phone B199 ® and Avaya Conference Assistant. Before you begin ®...

  • Page 48: Participating In A Conference Call From The Calendar

    About this task Use this procedure to start a call that is not scheduled in the calendar. You will have complete ® control over Avaya Conference Phone B199 during the call from your mobile device with Avaya Conference Assistant installed. September 2021 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 49: Managing Contacts

    Avaya Conference Assistant Before you begin ® Ensure that Avaya Conference Phone B199 is paired with Avaya Conference Assistant. Procedure 1. Do one of the following to choose a number to call: • Select a number from your Contacts list.

  • Page 50: Configuring The Avaya ® Conference Assistant Settings

    The phone displays a connection symbol on the screen. 3. Tap Settings and proceed with configuration. ® Avaya Conference Assistant settings The following table lists the parameters for Avaya Conference Phone B199, which you can set ® from the Avaya Conference Assistant interface: Name...
  • Page 51 • 10 minutes before • 15 minutes before • Never ® Calendars to show To select the calendars in the mobile phone from which you want Avaya Conference Assistant to take the information. ® Tell a colleague To share information about Avaya Conference Assistant with a person that you want.

  • Page 52: Chapter 7: Features And Accessories

    Arrange a daisy chain with your conference phone and another B199 Conference Phone or connect Smart Mic expansion microphones. The maximum number of devices connected in a daisy chain is 3. One B199 phone acts as a central device (a “master”) and one or two other units act as expansion devices (“slaves”).

  • Page 53: Connection Of The Slave Devices To The Master Phone

    Arranging a daisy chain About this task Use this procedure to arrange a daisy chain of one master B199 phone and one or two slave conference phones or expansion microphones. Before you begin If you arrange the daisy chain made of several conference phones, prepare the connection cables.

  • Page 54: Expansion Microphone Firmware Upgrade

    The phone suggests an automatic upgrade of the expansion microphone firmware when you connect your Smart Mic to B199. You can connect one or two Smart Mics simultaneously. You can also initiate the expansion microphone firmware upgrade manually. If you connect the expansion microphone to Avaya Conference Phone B199 during an active call, the upgrade does not start until the call ends.

  • Page 55: Upgrading Two Expansion Microphones

    Expansion microphone firmware upgrade When you connect one Smart Mic to B199, the phone shows the upgrade status for Smart Mic 2 as N/A. Smart Mic 1: 10% Smart Mic 2: N/A 3. (Optional) To cancel the upgrade, tap No.

  • Page 56: Terminating Expansion Microphone Upgrade

    Features and accessories Upgrade in progress Smart Mic 1: Done Smart Mic 2: 86% When the upgrade is complete for both microphones, their LEDs turn off, and Avaya Conference Phone B199 displays the following message: Upgrade in progress Smart Mic 1: Done Smart Mic 2: Done In 10 seconds, the pop-up dialog window hides, and the phone enters Idle mode.

  • Page 57: Upgrading Smart Expansion Microphone Manually

    The upgrade process takes about 7 minutes. When the upgrade is completed, the microphone LEDs turn off. 2. Check the microphone version by tapping Settings > Status on the phone screen. September 2021 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

  • Page 58: Chapter 8: Related Resources

    Chapter 8: Related resources Documentation The following table lists related documents, which you can see at http://support.avaya.com: Title Use this document to: Audience Deploying ® ® Administering Avaya Aura System Get an understanding of Avaya Aura Implementation Manager System Manager.
  • Page 59 • Links to other pertinent information If you are an authorized Avaya Partner or a current Avaya customer with a support contract, you can access the Knowledge Base without extra cost. You must have a login account and a valid Sold-To number.
  • Page 60 Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. • To find videos on the Avaya Support website, go to https://support.avaya.com/...
  • Page 61 .............26 muted call ................conference phone ..............configuration ................ phone settings .............. connecting to a deskphone ............. overview ................to a personal computer ..........39 connection deskphone ..............September 2021 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...
  • Page 62 ............54, upgrade ..............54, upgrade termination ............56 specifications ............... start up sound ..............support .................59 USB cable connection ............usb only user mode ............. icons ................September 2021 Using Avaya Conference Phone B199 Comments on this document? infodev@avaya.com...

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