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TG1311_1313SA(e).book Page 19 Monday, September 29, 2008 11:18 AM
Problem
Cause/solution
Noise is heard, sound
L You are using the handset or base unit
cuts in and out.
in an area with high electrical
interference. Re-position the base unit
and use the handset away from
sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL
filter between the base unit and the
telephone line jack. Contact your DSL/
ADSL provider for details.
I fully charged the
L Clean the charge contacts and charge
batteries, but 7 still
again (page 6).
flashes.
L It is time to replace the batteries
(page 5).
I fully charged the
L Clean the battery ends (S, T) and the
batteries, but the
charge contacts with a dry cloth, and
operating time seems to
charge again.
be shorter.
Problem
Cause/solution
Caller information is not
L You must subscribe to a Caller ID
displayed.
service. Contact your service provider/
telephone company for details.
L If your unit is connected to any
additional telephone equipment,
remove and plug the unit directly into
the wall jack.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL
filter between the base unit and the
telephone line jack. Contact your DSL/
ADSL provider for details.
L Other telephone equipment may be
interfering with this unit. Disconnect the
other equipment and try again.
Caller information is slow
L Depending on your service provider/
to display.
telephone company, the unit may
display the caller's information at 2nd
ring or later.
L Move closer to the base unit.
Useful Information
19
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