Supervisor Password; How To Remove The Power-On Password - Lenovo ThinkPad R14 Gen 2 Hardware Maintenance Manual

Attention: If the user hard disk password has been forgotten, check whether a master hard disk password
has been set. If it has, it can be used for access to the hard disk drive. If no master hard disk password is
available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the
user or the master hard disk password, or to recover data from the hard disk drive. The hard disk drive can
be replaced for a scheduled fee.
For how to remove the hard disk password, see "How to remove the hard disk password" on page 33.

Supervisor password

The supervisor password protects the system information stored in the ThinkPad Setup program. It provides
the following security features:
• If only a supervisor password is set, a password prompt is displayed when you try to start the ThinkPad
Setup program. Unauthorized users cannot change most of the system configuration options in the
ThinkPad Setup program without the password.
• The system administrator can use the supervisor password to access a computer even if the user of that
computer has set a power-on password. The supervisor password overrides the power-on password.
• The system administrator can set the same supervisor password on many ThinkPad notebook computers
to make administration easier.
Attention: If the supervisor password has been forgotten and cannot be made available to the service
technician, there is no service procedure to reset the password. The system board must be replaced for a
scheduled fee.

How to remove the power-on password

To remove a power-on password, do the following:
If no supervisor password has been set, do the following to remove the power-on password:
1. Turn off the computer.
2. Remove the built-in battery. For instructions on how to remove the built-in battery, see "1020 Built-in
battery" on page 65.
3. Remove the coin-cell battery. For instructions on how to remove the coin-cell battery, see "1100 Coin-
cell battery" on page 75. Wait for a few seconds.
4. Reinstall the coin-cell battery. For instructions on how to install the coin-cell battery, see "1100 Coin-cell
battery" on page 75.
5. Reinstall the built-in battery. For instructions on how to install the built-in battery, see "1020 Built-in
battery" on page 65.
6. Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does
not appear. The power-on password has been removed.
If a supervisor password has been set and is known to the service technician, do the following to remove the
power-on password:
1. Turn on the computer.
2. When the ThinkPad logo comes up, immediately press F1.
3. Type the supervisor password to enter the ThinkPad Setup program.
4. Select Security.
5. Select Password.
6. Select Power-On Password.
7. Type the current supervisor password in the Enter Current Password field. Then leave the Enter New
Password field blank, and press Enter twice.
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E14 Gen 2/R14 Gen 2/E15 Gen 2 Hardware Maintenance Manual