NEC Express5800/R320g-M4 Maintenance Manual page 94

Chapter 1 Maintenance
[?] NEC ESMPRO Manager:
 For details of NEC ESMPRO Manager, see "NEC ESMPRO Manager Installation Guide" in
EXPRESSBUILDER or its help.
Supplementary explanation about Information of server state/constitution of NEC ESMPRO Manager
Status color after mounting a hard disk drive

 When creating a new mirror, the status of SCSI Enclosure and SCSI Slot of Information of
server state/constitution will continue to change frequently after you mount a hard disk until
the mirror is completed. During this process, the status color turns to abnormal, but when the
mirror is created successfully, it will return normal.
CPU Information

 The CPU information can be viewed by selecting System – CPU in the Information of server
state/constitution screen.
 If you select CPU Module – CPU in the ft System tree, unknown or incorrect information
appears in some information items.
Change of hardware configuration

 If Information of server state/constitution tree is not be displayed correctly when you dynamically
change the configuration of the CPU or PCI module (IO module), wait for at least five minutes,
and then open Information of server state/constitution again.
Display immediately after system startup

 If the tree or the state is not be displayed correctly when you open Information of server
state/constitution immediately after the startup, wait for at least 20 minutes, and then open
Information of server state/constitution again.
Flash FDD information

 After turning on/off the POWER switch of CPU/IO module, the flash FDD name of I/O Device in
Information of server state/constitution may be different from the name that is recognized by
the OS.
Check the Flash FDD name on the browser such as Explorer.
If Flash FDD is added or removed while the system is running, the result is reflected to I/O
Device in Information of server state/constitution at the next system startup.
Display when the PCI module (IO module) is running in the simplex mode.

 When only the PCI modules (IO modules) is running in the simplex mode (non-duplexed mode),
the Information of server state/constitution cannot display the status of the SCSI Enclosure
and Mirror Disk correctly. To check if the duplex mode is changed to the simplex mode, check
the event log or AlertViewer log, or the status color of the PCI module by the Information of
server state/constitution.
SCSI status while PCI module is starting or being stopped.

 While the PCI module is starting or being stopped, the status of SCSI Enclosure, SCSI Slot,
and Mirror Disk in Information of server state/constitution becomes unstable, and incorrect
status is displayed temporarily.
Display of an unmounted sensor

 An unmounted sensor is indicated as "Unknown" on Information of server state/constitution.
For example: Information of server state/constitution - Enclosure - Temperature
Express5800/R310g-E4, R320g-E4, R320g-M4 Maintenance Guide (Windows)
94
Temperature information
Location: DIMM2 Temp#0
Temperature: Unknown
Threshold: Disabled
Status: Unknown
8. Troubleshooting