Remote Support; Storage And Maintenance - Samsung 5 Series User Manual

Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
• Diagnose your TV
• Adjust the TV settings for you
• Perform a factory reset on your TV
• Install recommended firmware updates
How Does Remote Support Work?
Having a Samsung Tech remotely service your TV is easy.
1.
Call the Samsung Contact Center and ask for remote support.
2.
Open the menu on your TV and go to the Support section.
3.
Select Remote Management and Provide the Pin# to the agent.
4.
The agent will then access your TV. That's it!

Storage and Maintenance

- If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the
debris off before watching TV.
- The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and
screen carefully using a soft cloth to prevent scratches.
Do not spray water directly onto the product. Any liquid
that goes into the product may cause a failure, fire, or
electric shock.
Clean the product with a soft cloth dampened with a
small amount of water. Do not use a flammable liquid
(e.g. benzene, thinners) or a cleaning agent.
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