Samsung ProXpress 402 Series Service Manual
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Samsung ProXpress 402 Series Service Manual

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SERVICE
Mono Laser Printer
Refer to the service manual in the GSPN (see the rear cover) for more information.
Mono Laser Printer
ProXpress M332x / M382x / 402x
series
(Ver 1.33)
MANUAL
1. Precautions
2. Product Specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. System Diagram
6. Reference Information
Contents

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Summary of Contents for Samsung ProXpress 402 Series

  • Page 1 Mono Laser Printer ProXpress M332x / M382x / 402x series (Ver 1.33) SERVICE MANUAL Mono Laser Printer Contents 1. Precautions 2. Product Specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. System Diagram 6. Reference Information Refer to the service manual in the GSPN (see the rear cover) for more information.

  • Page 2: Table Of Contents

    SO-DIMM PBA.................... 2 − 30 2.2.5.5. WLAN(M382xDW model only) ..............2 − 31 2.2.5.6. SCF PBA - Optional ..................2 − 31 2.2.5.7. CRUM PBA....................2 − 32 2.2.5.8. SMPS Board ....................2 − 33 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 3 3.3.19. SCF(Second Cassette Feeder) Unit ................. 3 − 20 3.3.19.1. SCF Right Cover................... 3 − 20 3.3.19.2. SCF Main Board ................... 3 − 20 3.3.19.3. SCF Main Motor ................... 3 − 21 3.3.19.4. SCF Clutch ....................3 − 21 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 4 Useful management tools ....................4 − 20 4.1.6.1. Using Samsung Easy Printer Manager ............... 4 − 20 4.1.6.2. Using Samsung Printer Status (Windows only) ........... 4 − 22 4.1.6.3. Using SyncThru Web Service (SWS) ..............4 − 23 4.1.7. Updating Firmware ...................... 4 − 25 4.1.7.1.

  • Page 5: Precautions

    High voltages and lasers inside this product are dangerous. This product should only be serviced by a factory trained service technician. 2) Use only Samsung replacement parts. There are no user serviceable parts inside the product. Do not make any unauthorized changes or additions to the product as these could cause the product to malfunctions and create an electric shocks or fire hazards.

  • Page 6: Caution For Safety

    Exposed cables could cause an electric shock. Replace the damaged power cable immediately, do not reuse or repair the damaged cable. Some chemicals can attack the coating on the power cable, weakening the cover or exposing cables causing fire and shock risks. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 7 Take care not to cut or damage the power cable or plugs when moving the machine. 9) Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected from the power source when such weather conditions are expected. Do not touch the machine or the power cord if it is still connected to the wall socket in these weather conditions.

  • Page 8: Handling Precautions

    1.2.4. Assembly and Disassembly precautions 1) Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly. Please carry out the following procedures before dismantling the product or replacing any parts.

  • Page 9: Disregarding This Warning May Cause Bodily Injury

    5) Do not install the printer on a sloping or unstable surface. After installation, double check that the printer is stable. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 10: Esd Precautions

    9) Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as the brushing together of clothing fabric and lifting one’s foot from a carpeted floor, can generate static electricity sufficient to damage an ESD. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 11: Product Specifications

    M382xDW Only : 802.11b/g/n 6) Consumables • Integrated Toner System : M3320ND / M3820D/ M3820ND / M3820DW / M4020ND / M4020NX • Separated Toner System : M3325ND / M3825D/ M3825ND / M3825DW / M4025ND / M4025NX Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 12: Specifications

    M382x series : 1500 ~ 3500 pages • M402x series : 2000 ~ 4000 pages M332xND : 50,000 pages Max. Monthly Print • Volume M382x series : 80,000 pages • M402x series : 100,000 pages • Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 13: Print

    • M382x / 402x series : Less than 18 sec • Resolution Optical (Standard) 600 x 600 dpi Enhanced Up to 1,200 x 1,200 dpi effective output Emulation PostScript3, PCL6/5e, IBM ProPrinter, EPSON, SPL Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 14: Controller And Software

    • Network Protocols [TCP/IP] • TCP/IPv4/IPv6, HTTP, SNMPv1/v2c/v3, SMTP, IPSec, DNS/WINS, DDNS, DHCP, SSL/TLS, BOOTP, AutoIP, Standard TCP/IP printing, LPR, IPP,UPnP(SSDP), Bonjour, Telnet, WSD, SLP, SetIP [Others] HTTPs,IPPs, 802.1x(EAP-MD5, EAP-MSCHAPv2, PEAP, • TLS), IPSec Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 15: Paper Handling

    3"x5", Envelope (Monarch, No.10, DL, C5, C6), Custom Multi-purpose tray Plain, Thin, Thick, Thicker, Cotton, Colored, Envelope, Transparency, Media type Pre-Printed, Recycled, Labels, Bond, Card stock, Archive Media weight 16~58 lb (60 to 220 g/m²) Sensing Paper Empty Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 16 16~32 lb (60 to 120 g/m²) • Envelop : 10 mm (0.4") from edge (Top, Bottom, Left, Right) Printable Area Non-Printable Area Other Media : 4 mm (0.16") from edge (Top, Bottom, Left, • Right) Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 17: Consumables

    Approx. 10,000 pages MLT-D204U Approx. 15,000 pages Imaging Unit MLT-R204 Approx. 30,000 pages NOTE • The yield of initial toner cartridge is approx. 3,000 pages. • Declared cartridge yield in accordance with ISO/IEC 19752. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 18: Maintenance Part

    JC66-02842A Approx. 100,000 pages JC91-01023A (110V) Fuser Unit • Approx. 90,000 pages JC91-01024A (220V) • Tray2 Pick up / Forward roller JC97-02259A Approx. 200,000 pages (Optional) Tray2 Separation(Reverse) roller JC97-02259A Approx. 100,000 pages (Optional) Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 19: Product Description

    Tray 2 Imaging unit Tray 1 NOTE Multi-purpose (or manual feeder) tray M3325/M3825/M4025 series only. Output tray Paper width guides on a multi-purpose (or manual Output support feeder) tray Toner cartridge NOTE M3320/M3820/M4020 series only. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 20: Rear View

    5V output port for IEEE 1284B parallel connector NOTE The optional IEEE 1284B parallel connector can be used by plugging in both the USB port and the 5V output port. Power-switch Power receptacle Duplex unit Rear cover Tray back cover 2-10 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 21: Paper Path

    2. Product Specifications 2.2.3. Paper Path The following diagram displays the path the paper follows during the printing process. S implex [2] Duple x [3] MP Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-11...

  • Page 22: System Layout

    Frame, Duplex, Toner cartridge, Drive unit, Transfer roller, Fuser, Cassette. The Hardware part consists of the main control board, power board, operation panel, PC Interface. LSU (Laser Scanning Unit) Toner Cartridge Regi. Roller Feed Roller Pick-Up Roller Cassette Duplex Unit Fuser Exit Roller1 Exit Roller2 2-12 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 23: Feeding Part

    It is used as an anti skew device, and to setup proper registration timing with that of the toned image on the drum. It also is used for jam detection to ensure paper has left the paper tray. Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-13...
  • Page 24 It is the same method with the main cassette, and the capacity is 520 sheets. It has a separate driving mechanism. It is designed for a common use with a main cassette. Option Cassette (Second Cassette Feeder) 2-14 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 25: Image Creation

    4) Transfer : The transfer rollers opposite the OPC drums transfer toner from the drums to the transfer media (e.g. paper, OHP film, etc). 5) Cleaning for OPC drum: The cleaning blade removes remaining toners on the drum surface after image transfer to the paper. Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-15...
  • Page 26 Handling of wasted toner : Collect the wasted toner in the cleaning frame by using cleaning blade • OPC Drum Protecting Shutter : None • Classifying device for toner cartridge: ID is classified by CRUM. 2-16 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 27: Fuser Unit

    5) Halogen Lamp • Voltage : 120 V, 115 ± 5 % / 220 V, 230 ± 5 % • Capacity : 850 Watt ± 42.5W Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-17...

  • Page 28: Lsu (Laser Scanning Unit)

    In other words, after the HSYNC signal is detected, the image data is sent to the LSU to adjust the left margin on paper. The one side of the polygon mirror is one line for scanning. OPC Drum Photo Diode Polygon Mirror Polygon Motor Motor Driver LD Driver circit LD(Laser Diode) Protector panel 2-18 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 29: Drive Unit

    The main drive unit consists of a BLDC motor, a clutch, various gears for OPC, fuser, exit, feed etc. The feed drive unit consists of 2 gears for MP, feed. Main Drive Unit Feed Drive Unit Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-19...

  • Page 30: Hardware Configuration

    The HVPS supplies high voltage for developing process. High Voltage controlled by PWM signal from CPU. SMPS makes +5V and +24V DC from 220V or 110 AC. WLAN module is used for wireless communication. 2-20 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 31 The OPE Controller displays the status of the system using 4.3inch TFT LCD in response to user actions or the Main controller. The HVPS supplies high voltage for developing process. High Voltage controlled by PWM signal from CPU. SMPS makes +5V and +24V DC from 220V or 110 AC. Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-21...
  • Page 32 2. Product Specifications Main Circuit Board Locations The following diagrams show the locations of the printer circuit boards : 2-22 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 33: Main Controller (M332X_M382X_M402Xnd)

    LSU, provides high-voltages and PWMs, adjusts temperature in the fusing system, reads sensor signals and controls SCF option. The Main controller also controls OPE and N/W PHY, USB Device, Wireless Module. Main Controller Diagram Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-23...
  • Page 34 TONER CRUM (Not apply for (Only for M3320ND/3325ND/3820D/3825ND) M3325ND/3825ND/3825DW/4025ND) WLAN FAN MAIN (Only for M3820DW/3825DW) OUTBIN FULL / REAR COVER HVPS OPEN SENSOR I/F NETWORK DDR3 SO-DIMM (Not apply for M3820D/3825D) USB DEVICE 2-24 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 35 SL-M3820ND/XIP SL-M3820ND/XSA SL-M3820ND/XSG SL-M3820ND/XSS SL-M3825DW/SEE JC92-02832F 220V Model SL-M3825DW/STS SL-M3825ND/SEE JC92-02832D 220V Model SL-M3825ND/STS SL-M3825ND/XIL SL-M4020ND JC92-02832J 220V Model SL-M4020ND/ETS SL-M4020ND/GOV SL-M4020ND/KOY SL-M4020ND/SAU SL-M4020ND/SEE SL-M4020ND/STS SL-M4020ND/XBG SL-M4020ND/XBH SL-M4020ND/XEV SL-M4020ND/XFA SL-M4020ND/XIP SL-M4020ND/XSA SL-M4020ND/XSG SL-M4020ND/XSS Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-25...
  • Page 36 SL-M4025ND/XIL SL-M3825ND/XAZ JC92-02897A 110V Model SL-M3820ND/TED JC92-02896A 110V Model SL-M3820ND/XAA SL-M3820ND/XAX SL-M3820ND/XAZ SL-M3825DW/XAA JC92-02895A 110V Model SL-M3820DW/XAA JC92-02894A 110V Model SL-M3820DW/XAX SL-M3820DW/XAZ SL-M4025ND/XAZ JC92-02893A 110V Model SL-M4025ND/XBG SL-M4020ND/XAA JC92-02892A 110V Model SL-M4020ND/XAX SL-M4020ND/XAZ 2-26 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 37: Main Controller (M402Xnx)

    LSU, provides high-voltages and PWMs, adjusts temperature in the fusing system, reads sensor signals and controls SCF option. The main controller also controls OPE and N/W PHY, USB Device. Main Controller Diagram Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-27...
  • Page 38 SMPS POWER OPEN ETHERNET FAN MAIN USB DEVICE HVPS PARALLEL PWR COVER OPEN SENSOR DEBUG MAIN DIRECT USB DEBUG OPE DDR3 SO-DIMM EXIT SENSOR • Part Code Information M4020NX : JC92–02679A M4025NX : JC92–02678A 2-28 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 39: Ope Controller

    PBA Name : PBA-OPE MAIN PBA Name : PBA Name : • • 2) Part Code : JC07–0017A OPE-LED OPE-LCD PBA Name : LCD 3) Part Code : JC92–02609A PBA Name : OPE-LED Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-29...

  • Page 40: So-Dimm Pba

    512MB : Option (only for M332xND, M382xND, M382xDW, M402xND) • 1GB : Option (only for M402xNX) • Information Part Code ▪ 128MB : JC92–02473A ▪ 256MB : JC92–02472A ▪ 512MB : JC92–02472B ▪ 1GB : JC92–02512A Part Name : PBA-RAM DIMM 2-30 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 41: Wlan(M382Xdw Model Only)

    2.2.5.6. SCF PBA - Optional The SCF PBA is the SCF control board. It use UART communication with main controller. UPD70F3824 is used as a microcontroller. • Information Part Code : JC92-02539B Part Name : PBA-SCF Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-31...

  • Page 42: Crum Pba

    2.2.5.7. CRUM PBA ProXpress M3320/M3820/M4020 series use zCRUM PBA. ProXpress M3325/M3825/M4025 series use zCRUM PBA, OPC CRUM and CRUM JOINT PBA. CRUM PBA uses I2C communication with main controller. M3320/M3820/M4020 series M3325/M3825/M4025 series 2-32 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 43: Smps Board

    4) Heat Lamp Capacity : 850W • Information 110V 220V SEC CODE JC44-00095D JC44-00096D PBA NAME SMPS V1 SMPS V2 • Connection INPUT_AC Fuser_AC Output SMPS Control Signal (from Engine PBA) OUTPUT_5V&24V (to DC POWER PBA) Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-33...

  • Page 44: Hvps Board

    High Voltage Power Supply(HVPS) board generates high-voltage channels which includes MHV, DEV, BLADE, SUPPLY, OPC, THV and FUSER BIAS. • Connection Main Interface OPC(-51V) MHV(-1240V) THV(+1315V, -1000V) DEV(-338V) FUSER BIAS(240V) BLADE(-389V) SUPPLY(-489V) • Information Part Code : JC44–00197A Part Name : HVPS 2-34 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 45: Engine Firmware Control Algorithm

    AD converter. The voltage value for impressing to the transfer roller is decided by the changed value. Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-35...

  • Page 46: Fusing

    Error Recovery: If the LReady or Hsync error happens, the paper is exited before the error code is initiated. The engine mode is changed to recovery mode and the engine informs the main system of the engine mode. The engine rechecks the LSU error, if the error does not reoccur printing is resumed. 2-36 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 47: Software Descriptions

    Host. 2) Kernel controls and manage the whole procedure including Control flow and Printing Job before transferring to Engine system. Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-37...

  • Page 48: Data And Control Flow

    1) Network Interface Card is that relay the communication between Host and kernel using various network protocol. 2) Kernel is that manages the flow control of emulation procedure, receiving data from Host or Network card and printing with engine & rendering job. 2-38 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 49 Kernel receives this data from Host, and then select emulation fit to data and start selected one. After emulation job end, Kernel sends the output bit-map data to Engine using Printer Video Controller (by clock type for LSU). • Engine print the received data to required paper with the sequential developing process. Copyright© 1995-2016 SAMSUNG. All rights reserved. 2-39...

  • Page 50: Disassembly And Reassembly

    3.1.1. Precautions when assembling and disassembling • Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, fire or electric shock.

  • Page 51: Releasing Plastic Latches

    Many of the parts are held in place with plastic latches. The latches break easily; release them carefully. To remove such parts, press the hook end of the latch away from the part to which it is latched. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 52: Screws Used In The Printer

    SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6003-000261 FRAME-ETC SCREW-TAPTYPE;BH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,- 6003-000301 SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A 6006-001078 FRAME-ETC SCREW-TAPTYPE;PH,+,WSP,B,M3,L10,ZPC(WHT),SWRCH18A 6003-000282 SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 6003-000196 COVER-TOP SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6003-000196 COVER-FRONT SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6003-000264 MP GUIDE-TRAY SCREW-TAPTYPE;PWH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,- 6003-000282 CARTRIDGE-TONER SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 6003-000196 SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 6003-000196 MAINLINE SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 53: Replacing The Main Svc Parts

    3.3.1. Left and Right Cover 1. Remove the cassette. 3. Remove the left cover by releasing hooks. 2. Open the front cover. Remove the toner cartridge. 4. Remove the right cover by releasing hooks. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 54: Front Cover

    3.3.2. Front Cover 1. Remove the cassette and toner cartridge. 4. Remove the front cover by releasing both hooks. 2. Remove the right cover by releasing hooks. 3. Unplug the connector connecting the front cover. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 55: Rear And Top Cover

    5. Remove the rear cover by releasing the right hook. 2. Unplug the OPE connector from main board. 6. Remove 2 screws. 3. Remove 2 screws from the front. 7. Lift up and release the top cover. 4. Remove the duplex unit. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 56 3. Disassembly and Reassembly 8. Remove the top-inner cover after removing 4 screws. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 57: Main Board

    3. Disassembly and Reassembly 3.3.4. Main Board 1. Remove the right cover. (Refer to 3.3.1) 4. Release the main board. 2. Unplug all connectors on the main board. 3. Remove 4 screws. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 58: Hvps Board

    3. Disassembly and Reassembly 3.3.5. HVPS board 1. Remove the right cover. (Refer to 3.3.1) 4. Release the HVPS board. 2. Remove 5 screws. 3. Unplug the connector on the HVPS board. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 59: Smps Board

    3. Remove 4 screws. 3.3.7. Laser Scanning Unit (LSU) 1. Remove the top cover. (Refer to 3.3.3) 4. Release the LSU. 2. Unplug 2 flat cables from the LSU. 3. Remove 3 screws. Copyright© 1995-2016 SAMSUNG. All rights reserved. 3-10...

  • Page 60: Fuser Unit

    2. Open the Frame-Rear by pushing both green points. 5. Remove 4 screws. 6. Release the fuser unit. 3. Remove the Frame-Rear by releasing both hooks. CAUTION When reassembling the fuser unit, do not forget to tighten these screws. 3-11 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 61: Main Drive Unit

    3. Remove the main drive unit after removing 6 screws. NOTE When reassembling the main drive unit, tighten 6 screws in order as shown above. 4. Unplug the connector form the main motor. 5. Release the main drive unit. Copyright© 1995-2016 SAMSUNG. All rights reserved. 3-12...

  • Page 62: Feed Drive Unit

    2. Release the feed drive unit after removing 2 screws and 1 E-ring. 3.3.11. Pick Up_Regi_MP Clutch 1. Remove the feed drive unit. (Refer to 3.3.10) 2. For the clutch to require replacement, unplug the connector then replace it. 3-13 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 63: Pick-Up Roller

    3. Disassembly and Reassembly 3.3.12. Pick-Up Roller 1. Remove the cassette. 3. Pull the small tap down, then release the pick up roller. 2. Remove the duplex unit. Copyright© 1995-2016 SAMSUNG. All rights reserved. 3-14...

  • Page 64: Transfer Roller

    5. Remove the transfer roller. 3. Release the LSU bracket after removing 4 screws. 3.3.14. OPE Board First, remove the top cover. (Refer to 3.3.3) [Except NX model] 1) Release the OPE board after removing 5 screws. 3-15 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 65 5) Disconnect the LCD FFC cable. 2) Release the FFC cable from the COVER-TOP. Separate the OPE ASSY from the COVER-TOP. 6) Remove the GROUND-OPE. 3) Release the OPE cover after removing 4 screws. Copyright© 1995-2016 SAMSUNG. All rights reserved. 3-16...

  • Page 66: Mp Unit

    5. Separate the MP lower from the MP upper. 4. Unplug the connector then release the MP unit. 3.3.16. Bin-full sensor 1. Remove the top cover. (Refer to 3.3.3) 2. Release the bin-full sensor after unplugging the connector. 3-17 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 67: Regi_Feed_Empty Sensor

    4 screws. 6. Unplug the connector then release the empty sensor. 3. Remove the sensor cover after removing 2 screws. 4. For the sensor to require replacement, unplug the connector then replace it. Copyright© 1995-2016 SAMSUNG. All rights reserved. 3-18...

  • Page 68: Reverse Roller

    3. Disassembly and Reassembly 3.3.18. Reverse Roller 1. Remove the cassette. 3. Release the reverse roller Assy. 2. Open the COVER-CASSETTE. 4. Release the reverse roller from its holder. 3-19 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 69: Scf(Second Cassette Feeder) Unit

    2. Release the SCF right cover. 3.3.19.2. SCF Main Board 1. Remove the SCF right cover. (Refer to 3.3.19.1) 4. Release the SCF main board. 2. Unplug all connectors on SCF main board. 3. Remove 4 screws. Copyright© 1995-2016 SAMSUNG. All rights reserved. 3-20...

  • Page 70: Scf Main Motor

    1. Remove the SCF right cover. (Refer to 3.3.19.1) 6. Remove the SCF clutch. 2. Unplug the clutch connector. 3. Remove 2 E-Rings and 2 Bushes. 4. Remove 2 screws. 5. Release the clutch bracket. 3-21 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 71: Scf Pick Up_Forward Roller

    2. See the bottom of the SCF Unit. 3.3.19.6. SCF Reverse Roller 1. Remove the SCF cassette. 3. Release the reverse roller while pulling the small tap. 2. Open the cassette cover. Copyright© 1995-2016 SAMSUNG. All rights reserved. 3-22...

  • Page 72: Scf Main Drive Unit

    1. Remove the SCF right cover. (Refer to 3.3.19.1) 5. Release the SCF Lift Assy. 2. Remove the SCF main board. (Refer to 3.3.20.2) 3. Open the harness clamp. 4. Remove 4 screws. 3-23 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 73: Scf Pick-Up Unit

    5. Remove 4 screws. 2. Remove the SCF main drive unit. (Refer to 3.3.19.7) 3. Unplug the connectors from the right side. 6. Release the SCF Pick-Up Unit. 4. Remove the front cover. Copyright© 1995-2016 SAMSUNG. All rights reserved. 3-24...
  • Page 74 3. Disassembly and Reassembly 3.3.19.10. SCF Pick-Up_Empty_Feed Sensor 1. Remove the SCF Pick-Up Unit. (Refer to 3.3.19.9) 2. Remove the sensor after unplugging the connector. 3-25 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 75: Troubleshooting

    Prints a demo page by pressing this button. Cancel Stops current operation. Power You can turn the power on and off with this button. Or wake up from the power save mode. Status LED Indicates the status of your machine. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 76 Configuration sheet Prints a demo page by pressing this button. Configures the wireless network connection easily without a computer. Back Sends you back to the upper menu level. Confirms the selection on the screen. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 77 Displays the current status and allows you to access available menus. Cancel Stops current operation. Power Turns the power on or off, or wakes up the machine from the power save mode. Status LED Indicates the status of your machine. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 78: Understanding The Status Led

    • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window. Status Description The machine is off-line.

  • Page 79: Clearing Paper Jams

    To avoid tearing the paper, pull the jammed paper out slowly and gently. In tray 1 1) Pull out tray 1 . 2) Remove the jammed paper by gently pulling it straight out. 3) Insert tray 1 back into the machine until it snaps into place. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 80 2) Remove the jammed paper from the machine. If the paper does not move when you pull or if you do not see the paper in this area, stop and go to the next step. 3) Pull tray 1 half-way out. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 81 5) Insert the trays back into the machine. In the multi-purpose tray 1) If the paper is not feeding properly, pull the paper out of the machine. 2) Open and close the front cover. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 82 4. Troubleshooting Inside the machine (M3320/M3820/M4020 series) NOTE 1) Open the front cover. 2) Pull the laser toner cartridge out. 3) Remove the jammed paper by gently pulling it straight out. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 83 4. Troubleshooting 4) Insert the laser toner cartridge. 5) Close the front cover. Inside the machine (M3325/M3825/M4025 series) NOTE 1) Open the front cover. 2) Pull out the toner cartridge and imaging unit. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 84 4. Troubleshooting 3) Remove the jammed paper by gently pulling it straight out. 4) Insert the imaging unit and toner cartridge. 5) Close the front cover. 4-10 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 85 3) Gently pull the paper out of the output tray. If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-11...
  • Page 86 4. Troubleshooting 4) Open the rear cover. 5) Pull down the both fuser levers. 6) Open the fuser jam cover. 7) Remove the jammed paper by gently pulling it straight out. 4-12 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 87 4. Troubleshooting 8) Close the fuser jam cover. 9) Pull up the both fuser levers. 10) Close the rear cover. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-13...
  • Page 88 If the paper does not come out with the duplex unit, remove the paper from the bottom of the machine. 3) Insert the duplex unit into the machine. If you still do not see the paper, go to the next step. 4-14 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 89 4. Troubleshooting 4) Open the rear cover. 5) Pull down the both fuser levers. 6) Open the fuser jam cover. 7) Remove the jammed paper by gently pulling it straight out. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-15...
  • Page 90 4. Troubleshooting 8) Close the fuser jam cover. 9) Pull up the both fuser levers. 10) Close the rear cover. 4-16 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 91: Useful Menu Item For Service

    TonerLow Alert : If toner in the cartridge has run out, a message informing user to change the toner cartridge appears. You can set the option for this message to appear or not. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-17...
  • Page 92 4 Normal You can set the altitude value from Device Settings in Samsung Easy Printer Manager program. • For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings. NOTE •...

  • Page 93: Periodic Defective Image

    Developer roller 37 mm Horizontal band cartridge or OPC drum 76 mm White and Black spots Imaging Unit Supply roller 69.57 mm Horizontal band Transfer roller 47.1 mm Ghost, Damaged image Transfer Roller Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-19...

  • Page 94: Useful Management Tools

    • For Macintosh, Open the Applications folder > Samsung folder > Samsung Easy Printer Manager. The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows: NOTE The screenshot may differ depending on operating system you are using.
  • Page 95 Job Accounting Provides querying of quota information of the specified job accounting user. This quota information can be created and applied to devices by job accounting software such as SyncThru™ or CounThru™ admin software. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-21...

  • Page 96: Using Samsung Printer Status (Windows Only)

    Check the operating system(s) that are compatible with your machine. Samsung Printer Status overview If an error occurs while operating, you can check the error from the Samsung Printer Status. Samsung Printer Status is installed automatically when you install the machine software.

  • Page 97: Using Syncthru Web Service (Sws)

    2) Log-in Admin Mode. (ID: admin, PW: sec00000) 3) Select pages to check the configuration and customize the settings. CAUTION Please, change SWS Default ID and Password for system security in case of your first connection. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-23...
  • Page 98 1) Click ‘Direct Print Configuration’ in the pop up windows when clicking ‘Direct Print’. 2) In the ‘Services’ Menu, check ‘Direct Print’. 1) Click ‘System Security’ in the ‘Security’ menu. 2) Select ‘Feature Management’ in the left frame. 3) In the ‘Services’ Menu, check ‘Direct Print’. 4-24 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 99: Updating Firmware

    3) Turn the machine on. Check if the printer is the ready status. 4) Drag the firmware file and Drop down on the usblist2.exe. And then firmware update will be started automatically. 5) When upgrading is completed, machine is automatically re-booting. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-25...

  • Page 100: Update The Firmware By Using The Network

    Firmware file to update Upgrade Procedure 1) Open the Web-browser and input IP address of machine. Click “Login”. 2) Log-in Admin Mode. (ID: admin, PW: sec00000) 3) Select Maintenance menu and click “upgrade wizard” 4-26 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 101 4) Select firmware file using “browser” button and press next button. 5) SyncThru will check verify firmware file and compare version and press next button. 6) Machine starts upgrading. SyncThru will return home page after upgrading is completed. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-27...

  • Page 102: Service Mode

    Usage Counter Error Info. Job Duty Memory Usage Assert History Diagnostics Engine NVM Read/Write 106-Dev Bias 107-ATTR Bias Test Routine 100-Motor 101-Clutch 102-Sensor 105-MHV Bias 106-Dev Bias 107-ATTR Bias 109-Fuser Heat 110-LSU RestartMachine 4-28 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 103 This menu can change a configuration value for engine firmware. Code Meaning Default Max/Min 106-0030 0030-Deve DC K Deve DC Black 107-0030 0030-THV K Transfer1 HV Black Duty • Test Routines This menu can perform the operation test for the main components. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-29...
  • Page 104 NOTE Always perform a memory clear after replacing the main board. Otherwise, the system may not operate properly. • Clear Admin PW This menu resets the Admin password. 4-30 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 105 • F/W Upgrade The function is to upgrade the firmware by using “usblist.exe” file. When updating firmware, you must select “On” for this menu. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-31...

  • Page 106: Troubleshooting

    - Main PBA Red LED on / See the troubleshooting OPE LED Error message for error code Green OK? is displayed. Print (test page) Printing Refer to "Solution quality is of Image Problem" nomal? 4-32 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 107: Basic Check List

    Refer to image quality problem section. 6) Check consumables (toner etc.). • Using the keys print the Test Pattern. › Expected life of various consumable parts, compare this with the figures printed and replace as required Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-33...

  • Page 108: Error Code And Troubleshooting

    C3-1410 Not Installed Imaging unit P.4–41 C3-1510 Not compatible Imaging unit P.4–42 C9-1112 Replace new tray 1 roller P.4–42 C9-1115 Replace new tray 1 roller P.4–43 C9-1122 Replace new tray 2 roller P.4–44 4-34 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 109 P.4–60 U1-2334 Error: #U1-2334 Turn off then on P.4–60 U1-2340 Error: #U1-2340 Turn off then on P.4–60 U2-1112 Error: #U2-1112 Turn off then on P.4–61 U2-1113 Error: #U2-1113 Turn off then on P.4–61 Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-35...

  • Page 110: Error Code

    7) The main BLDC motor is defective. a) Unplug the connector from the motor carefully. b) Replace the main BLDC motor (JC31-00075A)with new one. 8) If the problem persists, replace the main board. 4-36 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 111: Prepare New Cartridge

    1) Turn the machine off then on. 2) Open the front cover. 3) Check if the toner cartridge is installed. If yes, remove and reinstall it. 4) If the problem persists, replace the toner cartridge with new one. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-37...

  • Page 112: Not Compatible Toner Cartridge

    ► Troubleshooting method NOTE This error is for M3325/3825/4025. 1) Open the front cover. 2) Remove the toner cartridge. 3) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one. ► Error Code C1-1710 C1-1711 C1-1712 ►...

  • Page 113: Prepare New Cartridge

    1) Turn the machine off then on. 2) Open the front cover. 3) Check if the toner cartridge is installed. If yes, remove and reinstall it. 4) If the problem persists, replace the toner cartridge with new one. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-39...

  • Page 114: Not Compatible Toner Cartridge

    ► Troubleshooting method NOTE This error is for M3320/3820/4020. 1) Open the front cover. 2) Remove the toner cartridge. 3) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one. ► Error Code C2-1710 C2-1711 C2-1712 ►...

  • Page 115: Not Installed Imaging Unit

    1) Turn the machine off then on. 2) Open the front cover. 3) Check if the imaging unit is installed. If yes, remove and reinstall it. 4) If the problem persists, replace the imaging unit with new one. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-41...

  • Page 116: Not Compatible Imaging Unit

    This error is for M3320/3820/4020. 1) Open the front cover. 2) Remove the toner cartridge and imaging unit. 3) If the imaging unit is not a Samsung genuine imaging unit, replace with new one. ► Error Code C9-1112 ► Error message Replace new tray 1 roller ►...

  • Page 117: Replace New Tray 1 Roller

    C9-1115 ► Error message Replace new tray 1 roller ► Symptom Tray1 reverse roller is worn out. ► Troubleshooting method 1) Remove the tray1 cassette. 2) Remove the reverse roller(JC90-01032A). (Refer to 3.3.18) Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-43...

  • Page 118: Replace New Tray 2 Roller

    Tray2 reverse roller is worn out. ► Troubleshooting method 1) Remove the Tray 2 cassette. 2) Open the cassette cover. 3) Pull the small tap down, then release the reverse roller(JC97-02259A). (Refer to 3.3.19.6) 4-44 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 119: Paper Jam In Tray

    3) If the problem persists, check the following. • Check if the pick up/forward/reverse roller(JC97-02259A) is contaminated or worn out. • Check if the feed sensor connector is connected properly. • If the feed sensor(0604–001325) is defective replace it. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-45...

  • Page 120: Tray 2 Door Open. Close It

    • Check if the connection between sensor and main board is OK. Reconnect the harness. • If the sensor(JC34-00001A) is defective, replace it. 3) If the problem persists, replace the SCF main board(JC92-02636A). 4-46 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 121: Error: #H1-1230 Check Tray 2

    3) Remove the SCF right cover. (Refer to 3.3.19.1) 4) Check if the interface connector is connected to the SCF main board. If the interface connector is defective, replace it. 5) If the problem persists, replace the SCF main board.(JC92-02636A) Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-47...

  • Page 122: Tray2 Not Install

    • Check if the connection between sensor and main board is OK. Reconnect the harness. • If the sensor(JC34-00001A) is defective, replace it. 3) If the problem persists, replace the SCF main board(JC92-02636A). 4-48 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 123: Paper Empty In Tray

    3) If the Actuator-Paper Empty is defective, replace it. 4) If the Photo Sensor(0604-001325) is defective, replace it. Check if the connector is connected properly. 5) If the problem persists, replace the SCF main board.(JC92-02636A) Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-49...

  • Page 124: Paper Jam In Tray

    4) Print out the Supplies Information. Check the Tray 1 Roller Life and Tray1 Reverse(Retard) roller Life. If the life came to the end, replace the relative roller. [Pick up roller] [Reverse roller] 4-50 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 125: Paper Jam In Mp Tray

    4) Check if the MP Unit connector is connected properly. 5) Remove the MP Unit. (Refer to 3.3.14) 6) Check if the MP rollers are worn out. If necessary, replace the defective roller or MP unit. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-51...

  • Page 126: Paper Empty In Tray

    2) If the Actuator-Paper Empty(JC66-02762A) is defective, replace it. (Refer to 3.3.17) 3) If the photo sensor(0604-001393) is defective, replace it. Check if the connector is connected properly. 4) If the problem persists, replace the main board. 4-52 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 127: Paper Empty In Mp Tray

    2) If the Actuator-Paper Empty(JC66-02762A) is defective, replace it. (Refer to 3.3.17) 3) If the photo sensor(0604-001393) is defective, replace it. Check if the connector is connected properly. 4) If the problem persists, replace the main board. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-53...

  • Page 128: Paper Jam Inside Machine

    3) Check if the Regi roller is contaminated or worn out. If yes, replace it. 4) Check if there is any obstacles or contamination in the paper path. If yes, clean or remove it. 4-54 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 129: Paper Jam In Exit Area

    3) Check if the exit roller rubber is worn out. Replace the exit roller(JC93-00323A). 4) Check if the exit sensor connector is connected properly. If the connection is OK, replace the exit sensor. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-55...

  • Page 130: Output Bin Full. Remove Paper

    1) Remove the paper on the output tray. 2) If the problem persists, check the followings. 3) Remove top cover. 4) Check if the Bin-full Sensor connector is connected properly. Reconnect it or replace the Bin-full sensor(. (Refer to 3.3.16) 4-56 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 131: Error: #S2-3310 Turn Off Then

    7) S2–3316 : Wait status 8) S2–3317 : EDC mode status 9) S2–3318 : Low power status When these errors display, wait until the message will be disappeared or turn the machine off then on. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-57...

  • Page 132: Door Open. Close It

    3) Check if the connection between the main board and HVPS board is correct. 4) Check if the cover open switch on HVPS board is operated properly. If it is defective, replace the HVPS board(JC44-00197A). (Refer to 3.3.5) 4-58 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 133: Network Problem: Ip Conflict

    The confirmation was requested for wired port, the server has rejected. / The confirmation protocol is not the same or user information (ID/Password) is wrong. ► Troubleshooting method Check the setting-up for 802.1x confirmation server. • Re-enter the server information and confirmation protocol. • Re-enter the user information. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-59...

  • Page 134: Error #U1-2315 Turn Off Then On

    3) After confirming continuity in the fuser connector and the problem still exists; order an SMPS/HVPS and Fuser Unit and install as is necessary. • HVPS : JC44-00197A • SMPS : JC44-00095D (110V) / JC44-00096D (220V) • Fuser Unit : JC91-01023A (110V) / JC91-01024A (220V) 4-60 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 135: Error: #U2-1112 Turn Off Then

    5) Reconnect the LSU harness and then execute the LSU motor test again. 6) If the problem persists, replace the LSU(JC97-04065A). 7) If the problem persists after replacing LSU, replace the main board. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-61...

  • Page 136: Image Quality Problem

    Remove the foreign matter of the exposure window. unit frame. If the fuser is defective, voids occur periodically at the top Open the rear cover. Reinstall the fuser unit. of a black image. 4-62 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 137 If a black image is partially broken, the transfer voltage is • abnormal or the transfer roller’s life has expired. Clean the inside of the set against the paper particles • and foreign matter in order not to cause the trouble. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-63...
  • Page 138 Check if the high voltage terminal is contaminated. Clean the high voltage terminal. The charging roller is defective. Replace the laser toner cartridge or imaging unit. The output from the HVPS is abnormal. Replace the HVPS board. 4-64 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 139 Use the proper papers. The life of the laser toner cartridge or imaging unit has been Replace the laser toner cartridge or imaging unit. expired The output from the HVPS is abnormal. Replace the HVPS board. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-65...
  • Page 140 The life of the transfer roller has been expired. Replace the transfer roller. 10) Stains on back of page Description : The back of the page is stained. Check and cause Solution Transfer roller is contaminated. Replace the transfer roller. 4-66 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 141 2) If the problem persists, replace the laser toner cartridge or imaging unit. The contact between imaging unit and transfer roller is bad. Check if the imaging unit and transfer roller are installed properly. Copyright© 1995-2016 SAMSUNG. All rights reserved. 4-67...

  • Page 142: Other Errors

    3) Press centre of mark + following order 1~9. Use your finger. Perform 2 times. 4) If there is no problem, “Complete” will appear on LCD and reboot the machine. When making a mistake, start again from the step 1. 4-68 Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 143: System Diagram

    5. System Diagram 5. System Diagram 5.1. Block Diagram (ProXpress M332x_382x_402xND) Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 144: Block Diagram (Proxpress M402Xnx)

    5. System Diagram 5.2. Block Diagram (ProXpress M402xNX) Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 145: Connection Diagram (Proxpress M332X_M382X_M402Xnd)

    5. System Diagram 5.3. Connection Diagram (ProXpress M332x_M382x_M402xND) t s i t i x t u l t u l Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 146: Connection Diagram (Proxpress M402Xnx)

    Se nsor Se nsor Outbinfull Ope n Direct WLAN XOA :16GB Se nsor Se nsor Se nsor Se nsor Se nsor FALCON : 4GB FUSER Unit SD CARD Ma in Motor The rmoSta t INLET Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 147: Reference Information

    M2 short). Tweezers Spring Hook Standard : For general home use, small type. Standard : For general use Cotton Swab Software (Driver) installation CD ROM Standard : For general home use, for medical service. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 148: Glossary

    IP addresses to client hosts. Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all DIMM the data within the machine like printing data, received fax data. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 149 Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 150 As most faxes consist mostly of white space, this minimizes the transmission time of most faxes. Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 151 Resolution resolution. Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Interprocess communication mechanism. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 152 (WAP) and any wireless laptop or WPA-PSK desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 153 XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new document format, which has benefits for portable document and electronic document, developed by Microsoft. It is an XML-based specification, based on a new print path and a vector-based device-independent document format. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 154: The Sample Pattern For The Test

    6. Reference Information 6.3. The Sample Pattern for the Test The life of the toner cartridge and the printing speed are measured using the pattern shown below. Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 155: Model Name And Code

    - Applying Independent sub brand name by Segment : Xpress / ProXpress / MultiXpress 2) Model code Information • Basic Structure : [SL-●○○■□◆◆] ◆◆ : Function Information • Function Network Wireless Network Duplex Printing Reverse Type ADF XOA (eXtensible Open Architecture) Handset Auto Document Feeder Copyright© 1995-2016 SAMSUNG. All rights reserved.

  • Page 156: Document Revision List

    18/Nov/2013 P.4–57 Engine Status error code(S2–331x) add 1.31 26/May/2015 P.2–25 Main PBA code is changed. 1.32 05/Jan/2016 P.2–8 Modify separation roller part code. (JC90-01032A → JC90-01063B) 1.33 23/Jan/2017 P.1–1 Change LSU label image. 6-10 Copyright© 1995-2016 SAMSUNG. All rights reserved.
  • Page 157 E.Asia, W.Asia, https://gspn2.samsungcsportal.com China, Japan N.America, S.America https://gspn3.samsungcsportal.com This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2016 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under All rights reserved. applicable International and/or domestic law.

This manual is also suitable for:

Proxpress m382 seriesProxpress m332 series

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