Amcrest IP4M-1051B Series User Manual

Amcrest IP4M-1051B Series User Manual

4mp dual band pan/tilt wireless ip camera

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IP4M-1051B; IP4M-1051B-**; IP4M-1051B-***;
IP4M-1051W; IP4M-1051W-**; IP4M-1051W-***;
* can be "A-Z", or "0-9", or blank
4MP Dual Band Pan/Tilt Wireless IP Camera
User Manual
Version 2.0.11
th
Revised July 17
, 2018

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Summary of Contents for Amcrest IP4M-1051B Series

  • Page 1 IP4M-1051B; IP4M-1051B-**; IP4M-1051B-***; IP4M-1051W; IP4M-1051W-**; IP4M-1051W-***; * can be "A-Z", or "0-9", or blank 4MP Dual Band Pan/Tilt Wireless IP Camera User Manual Version 2.0.11 Revised July 17 , 2018...
  • Page 2: Table Of Contents

    4.2.2 Accessing your camera using multiple mobile devices ..............11 4.2.3 Configuring advanced settings on your camera ................11 4.2.4 Using Amcrest Cloud for remote viewing, storage, and playback ............. 11 4.2.5 Using plug-and-play for remote web access ..................12 4.3 Amcrest View App Setup ........................
  • Page 3 4.6 Web Access Setup (AmcrestView.com) ....................45 4.6.1 Installing the AmcrestView.com browser plugin ................ 45 4.6.2 User method ........................... 49 4.7 Remote Web Access Setup ........................58 4.7.1 UPnP/DDNS Remote Web Access Setup .................... 58 4.7.2 Port Forwarding Remote Web Access Setup ..................60 4.8 NVR Access ............................
  • Page 4: Welcome

    To contact Amcrest support, please do one of the following: ● Visit http://amcrest.com/contacts and use the email form ● Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: +1-713-893-8956 Canada: 437-888-0177 UK: 203-769-2757 ●...
  • Page 5: Important Safeguards And Warnings

    Important Safeguards and Warnings 1.Electrical Safety All installation and operation should conform to your local electrical safety codes. The product must be grounded to reduce the risk of electric shock. We assume no liability or responsibility for any fires or electrical shock caused by improper handling or installation.
  • Page 6: Features And Specifications

    Be sure to use only the accessories recommended by manufacturer. Before installation, please open the package and check to ensure that all of the components are present. Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package. Features and Specifications 1.1.
  • Page 7: Device Overview

    Cloud Storage Functionality The IP4M-1051 network camera can record video and audio streams to the Amcrest Cloud service to enable long-term storage for recordings. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.
  • Page 8 Please refer to the following chart for information about the camera and its ports. Port Number Function Power port Audio input/output ports SD Card slot Reset/WPS button/Indicator light (For reset, press and hold for 10 seconds; for WPS, push once and release) Network port...
  • Page 9: Connection & Installation

    Red Light is blinking slowly. The device is upgrading itself. 3 Connection & Installation This section provides information about the connection and installation of the Amcrest IP4M- 1051 network camera. images to the left shows the dimensions for the camera. The measurements are in millimeters (mm): 3.1 Connection Guide...
  • Page 10: Installation Guide

    In addition to connecting the camera to a computer, the camera should also be connected to a power source, by connecting the included power cable to both a power outlet, and the camera. 3.2 Installation Guide The camera has a standard camera tripod screw hole (1/4-20 UNC thread) for use in mounting the camera onto a stable surface.
  • Page 11: Camera Setup Methods

    We offer 4 hours of free storage for your first camera. Please follow the instructions as outlined on section 4.5 (Amcrest Cloud setup) to sign up for our Amcrest Cloud service and get 4 hours of free storage.
  • Page 12: Using Plug-And-Play For Remote Web Access

    Store or Play Store. The Pro version contains features such as push notifications, sharing video and image files, exporting video in MP4 format, and exporting image files to your phone. The Amcrest Pro version of the app is now free to download from the Play Store and App Store.
  • Page 13 3. Tap the Add Device button. 4. Tap WiFi Camera.
  • Page 14 Note: Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame. In case the QR code cannot be scanned, please tap Enter S/N Manually to enter in the camera’s serial number. 5.
  • Page 15 7. Double check to ensure that your S/N 8. Give your camera a name, then enter the camera’s (Serial Number) is entered in correctly, username and password. Once you have filled in all then tap Next the information, tap Next. Note: The default username is admin and the default password is admin.
  • Page 16 Note: Once the password is changed here, it will take effect immediately. If you forget your password, you can always hard reset the camera using the steps detailed in the FAQs section of this guide. 11. To ensure the security of your camera, you will be 12.
  • Page 17: Ethernet Wifi Setup

    Plug in your camera and follow the steps below to get your camera up and running. Please wait 30 seconds after plugging in the camera to allow it to initialize. 1. Download and open the Amcrest View Pro app from the App Store or Play Store.
  • Page 18 2. From the home screen, tap the icon in the top 3. Tap the Add Device button. right corner to open the Device List.
  • Page 19 4. Tap WiFi Camera. 5. Tap Ethernet WiFi Setup.
  • Page 20 7. Ensure your mobile phone is connected to the WiFi 6. Plug your camera into your router via an Ethernet network that you will be connecting your camera cable. Don’t worry, once the camera is set up, the to, then tap Next. camera can be unplugged and moved to a different location.
  • Page 21 Note: Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame. In case the QR code cannot be scanned, please tap Enter S/N Manually to enter in the camera’s serial number.
  • Page 22 Note: The default username is admin and the default password is admin. 10. Give your camera a name, then enter in the 11. Pick a WiFi network, enter in the password, and camera’s username and password. Once you’ve filled tap Next. out all of the fields, tap Next.
  • Page 23 Note: Note that once the password is changed here it will take effect immediately. If you forget your password, you can always hard reset the camera using the steps detailed in the FAQs section of this guide. 12. Your camera is almost ready. Tap the Start Live 13.
  • Page 24: P2P Setup

    The P2P Setup method is the method that should always be used to add a camera to more devices (smartphones, tablets, using the Amcrest View app) after the initial WiFi Configuration setup method has been followed and completed on the first device using the app.
  • Page 25 1. This setup method should only be used if the camera is already connected to the Internet via WiFi or Ethernet cable. Use this setup method when you need to add the camera to additional mobile devices. Download the Amcrest View Pro app from the App Store or Play Store, then open the app.
  • Page 26 4. Tap WiFi Camera. 5. Tap the Add Connected Device button near the top of the screen, then tap P2P Setup.
  • Page 27 Note: Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame. In case the QR code cannot be scanned, please tap Enter S/N Manually to enter in the camera’s serial number.
  • Page 28 Note: The default username is admin and default password is admin. 8. Give your camera a name, then enter in the 9. Your camera is now ready to go! Tap the Start camera’s username and password. Once Live Preview button to get started! you’ve filled out all of the fields, tap Next.
  • Page 29: App Walkthrough

    Help, then tapping Wizard. 4.3.5 Motion detection setup Setting up motion detection for the IP4M-1051 camera through the Amcrest View app will allow you to choose how your camera will react to and record motion. This is the best way to record events that are particularly of interest without needing to waste storage space by constantly recording.
  • Page 30 ● Anti-Dither: Set how long motion detection can still be triggered after motion stops. ● Sensitivity: Select motion detection sensitivity. ● Region Setting: Specify motion detecting regions of the screen. ● Record: Toggle this switch to start recording when motion is detected. ●...
  • Page 31 3. Tap Motion Detect to open the motion detection 4. Select the camera that you want to modify motion settings menu. detection settings for.
  • Page 32: Push Notifications Setup

    “alerts” through your smartphone as well as options for what type of events trigger a notification. Note: This feature is only available on the Amcrest View Pro version of the app, which is free to download. Here is a list of the configuration options for push notifications:...
  • Page 33 ● Push Type: Modify what type of push notifications are displayed. ● Motion Detect: Enable push notifications for motion detection alerts. ● Cam Masking: Enable push notifications for cam masking alerts. ● Local Alarm: Enable push notifications for local alarm alerts. ●...
  • Page 34 3. Tap Configuration to open the push notifications 4. Select the camera that you want to modify push settings menu. Tap Event List to see a history of notification settings for. past push notifications.
  • Page 35: Desktop Access Setup

    5. Tap your camera’s toggle switch to activate push 6. From this screen, you can modify the settings to notifications and configure settings. fine tune push notifications to your preference. 4.4 Desktop access setup There are 2 ways to access your camera from a computer (laptop or desktop) which are: locally or remotely.
  • Page 36: Amcrest Ip Config Software Method

    Mac operating systems. To get directly to the downloads page, use this link: https://amcrest.zendesk.com/hc/en-us/categories/201939038-All-Downloads Otherwise, the steps below will walk you through how to download, install, and use Amcrest IP Config Software: 1. Log onto your computer, open your web browser of choice, and go to...
  • Page 37 2. Then, hover over the Support tab up top and choose Downloads from the dropdown. 3. This brings you to the downloads page. Click the IP Config Software download link on this page for either Windows or Mac. 4. Find the download in your Downloads folder, and click it to open the installer.
  • Page 38 5. You will be asked to allow this program to make changes to your computer with a pop- up window, click Yes. 6. Once you see the first page of the installer wizard, click Next to continue. 7. On the next page, check the box next to “I agree”, then click Install.
  • Page 39 8. After the progress bar completes, if you see a Windows Security Alert popup, click Allow access.
  • Page 40 9. This brings you to the main screen of Amcrest IP Config Software. Your camera will automatically be found on your network and appear in the list (if properly connected with an Ethernet cable to your router). You will also see the IP address associated with your camera.
  • Page 41: Installing The Amcrest Browser Plugin

    Internet Explorer, you can write down the IP address from the Amcrest IP Config Software (IP address located above), open up Internet Explorer yourself, and type that into the search bar to get to the login screen.
  • Page 42: Logging In

    Note: After logging in for the first time, you will be prompted to change your password. To find the camera’s IP address, please refer to the Amcrest IP Config Software method (section 4.4.1) above. To install the browser plugin for the...
  • Page 43 1. Take the IP address and type it into the Internet Explorer search bar, then hit ‘Enter’. It should look something like “http://192.168.1.74:12345/” 2. Enter your login credentials. You may be prompted to change your password. 3. (Optional) Save this web page as a Favorite for easy access in the future. The camera is now successfully set up for live viewing and playback! To setup WiFi (optional), navigate to Setup >...
  • Page 44: Amcrest Cloud Setup

    5. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
  • Page 45: Web Access Setup (Amcrestview.com)

    6. For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888- 212-7538. Step by step video tutorials available at www.amcrest.com/videos 4.6 Web Access Setup (AmcrestView.com) You can access your camera through a computer using the P2P web portal AmcrestView.com for quick plugandplay access.
  • Page 46 2. Once you’re on the login page, you will see a message about installing the plugin below the login box. Click Download Now: 3. This will take you to another page where you will need to click the Download Now button: 4.
  • Page 47 The plugin will close your browser sessions to install. Save any pages, then click Yes:...
  • Page 48 On the next prompt, it will say the install was successful and ask you to restart your browser. Click OK: You will be taken back to the login page and see another notification from your browser asking you to allow this plugin on this web page.
  • Page 49: User Method

    AmcrestView.com 4.6.2 User method The user method requires that you first install the Amcrest browser plugin for AmcrestView.com. Then, you can register for an account to set up your camera. 1. On the main login screen, www.amcrestview.com, click the Register Now button:...
  • Page 50 Code, make sure the box is checked confirming you’ve read the ‘Amcrest Terms of Service’, then click Create an Account: 3. You will see the Registration Successful message and a confirmation email will be sent to you:...
  • Page 51 Check your email, and click the confirmation email from AmcrestView.com. 4. Once you’ve opened the email, click the confirmation link inside to complete your registration: 5. You will be taken back to AmcrestView.com and shown confirmation that your account has been activated.
  • Page 52 6. You will be taken back to the login screen. Enter your new AmcrestView.com username and password, then click Login: 7. A popup will appear from your Windows Firewall. Click Allow access:...
  • Page 53 8. You will be taken to the main screen of your account. From here, click the Add Device button: 9. Now you can enter your camera’s information. Enter a Device Name (this can be anything). Then, fill in the S/N (serial number) this can be found on the sticker attached to the bottom of your camera or through the web interface...
  • Page 54 (click the “i” icon in the top bar, then click Version). Enter your username and password for the camera, not the username and password you just created for AmcrestView.com. To find your camera login credentials, please refer to section 4.4.3. Finally, click OK: 10.
  • Page 55 11. Your browser will give you a notification asking you to allow popups from AmcrestView.com. Click Options for this site, then click Always allow: 12. You will be taken to the live view page and given a notification to allow the plugin to pull the video feed through here.
  • Page 56 13. A final popup will appear asking you to confirm that you allow this plugin on your browser. Mark the checkbox next to Do not show me the warning for this program again, then click Allow:...
  • Page 57 Now you can enable any of your added cameras to see their live feeds. In the topright panel, there is a channel list. Click the small square icon to enable your feed for an added camera to see the video feed:...
  • Page 58: Remote Web Access Setup

    UPnP on your router. Below is a step-by-step walkthrough that details how to setup the Amcrest IP2M841/IPM-721 Cameras for Remote Web Access using UPnP and DDNS: 1. Login to your camera’s web interface, open the main menu then go to Setup ->...
  • Page 59 HTTP port has changed. 7. Click the DDNS menu item on the left hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
  • Page 60: Port Forwarding Remote Web Access Setup

    Amcrest Support via one of the following options: ● Visit http://amcrest.com/contacts and use the email form ● Call Amcrest Support using one of the following numbers Toll Free: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: (888) 212-7538 Canada: 437-888-0177 UK: 203-769-2757 ●...
  • Page 61 method should only be used if the UPnP/DDNS Remote Access method did not work. Below is a step-by-step walkthrough that details how to setup the camera for Remote Web Access using Port Forwarding: 1. Login to your camera, open the main menu then go to Setup -> Network.
  • Page 62 18. Login to your camera, open the main menu then go to Setup -> Network. 19. Click the DDNS menu item on the left hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
  • Page 63: Nvr Access

    4.8 NVR Access The camera supports connecting to any NVR that uses the ONVIF standard. This allows the camera to view live playback and to save recorded data to a network storage device. To connect to an NVR, use an Ethernet cable to link the camera to the NVR.
  • Page 64 Section 1: This bar allows the user to select which stream type and which protocol they want to choose. For more information on stream types, see section 5.4.1.2.1. For more information on protocols, see section 5.4.2.2.1. Section 2: The functions bar allows the user to perform different camera functions while in live mode.
  • Page 65: Ptz

    Button Function Name Function Description Image Adjustment This button opens the image adjustment toolbar, which allows the user to adjust brightness, contrast, saturation, and hue for the live feed’s picture. Adapt/Original Size This button allows the user to switch between displaying the original size of the stream in its set resolution, or to adapt to the size of the monitor display the feed is being viewed on.
  • Page 66 The PTZ control panel allows the user to position the camera in different ways. Below is a screenshot of the PTZ control panel: The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction. The button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on.
  • Page 67: Playback

    ● Click Go To to access a preset. Tour allows the user to string multiple presets together. To create and manage tours, follow the steps below: ● Ensure you have more than 1 preset configured already. ● Input the tour value and click Start. ●...
  • Page 68 This is the interface for the playback menu. There are 7 main sections: 1. Quick Actions: This panel allows the user to zoom in on playback footage, take a snapshot of the playback footage, or open the help menu. 2. File Menu: This panel allows the user to select a file type and data source.
  • Page 69: Setup

    6. Recorded Video Panel: This panel allows the user to specify what type of video they would like to playback and it also allows the user to select where to start playback from. The buttons on the bottom right allow the user to select a zoom level.
  • Page 70: Camera

    There are 3 main sections to note in the Setup tab: 1. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. 2. Menu Items: These menu items each open up a different menu that allows the user to change specific settings for the camera.
  • Page 71 5.4.1.1 Configuration This menu allows the user to configure image profiles for normal, day, and night usage. 5.4.1.1.1 Configuration Below is a screenshot that shows the Configuration tab in the Configuration menu item: Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: ●...
  • Page 72 ● Contrast: This slider is used to adjust playback and recorded video window contrast. The value ranges from 0 to 100. The default value is 50. The larger the number is, the higher the contrast is. You can use this function when the whole video brightness is OK but the contrast is not correct.
  • Page 73 effect caused by the electrical current used in the specific area. ● Exposure: This dropdown box allows the user to select the exposure type for the video feed. The options are Auto, Low Noise, Low Motion Blur, and Manual. When low noise is selected, an additional option to specify a gain range appears below this box.
  • Page 74 back of the camera is on or off for the selected profile. ● Mirror: This radio button allows the user to turn the mirroring feature on or off. Turning mirroring on will mirror the picture. ● Flip: This dropdown box allows the user to flip the video feed picture.
  • Page 75 Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: ● Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 3 options: Normal, Full Time, and Schedule.
  • Page 76 Below is an explanation for each of the fields on the Video tab in the Video menu item: ● Code-Stream Type: This dropdown box allows the user to select different encode frame rates for different recorded events. This includes the main stream, motion stream, and alarm stream.
  • Page 77 ● Frame Rate (FPS): This dropdown box allows the user to select a frame rate. Frame rate settings are measured in frames per second (FPS), and can range from 1f/s to 25f/s in PAL mode and 1f/s to 30f/s in NTSC mode. ●...
  • Page 78 5.4.1.2.2 Snapshot Below is a screenshot that shows the Snapshot tab in the Video menu item: Below is an explanation for each of the fields on the Snapshot tab in the Video menu item: ● Snapshot Type: This dropdown box allows the user to select a snapshot mode.
  • Page 79 The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed.
  • Page 80 5.4.1.2.4 Path Below is a screenshot that shows the Path tab in the Video menu item: Below is an explanation for each of the fields on the Path tab in the Video menu item: ● The Live Snapshot field allows the user to select where to save live snapshots to.
  • Page 81 5.4.1.3 Audio This menu allows the user to modify audio settings for the camera. Below is a screenshot that shows the Audio menu item under the Camera menu section: Below is an explanation for each of the fields on the Audio menu: ●...
  • Page 82: Network

    ● Microphone Volume: This slider allows the user to select the microphone volume. The value ranges from 0 to 100. The default value is 50. ● Speaker Volume: This slider allows the user to select the speaker volume. The value ranges from 0 to 100.
  • Page 83 ● Host Name: This text field allows the user to change the host device name for the camera. This field supports a maximum of 15 characters. ● Ethernet Card: This dropdown box allows the user to select which internet access device to use. If the device is connected to a wired connection and a wireless one at the same time, then this box will have options to pick either of the connections.
  • Page 84 The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera. This feature needs to be enabled for use with the Amcrest View app, Amcrest Cloud, or AmcrestView.com. Below is a screenshot of the...
  • Page 85 QR code scanning feature cannot be used. ● QR Code: This image is a Quick Response (QR) code. By scanning this image using the Amcrest View app, this camera can establish a connection with the app.
  • Page 86 5.4.2.2.2 ONVIF The ONVIF tab is where users can configure authentication via the ONVIF standard. Below is a screenshot of the ONVIF settings tab: To enable ONVIF, click the radio button next to Enable, and then click the save button. To reset to default settings, click the Reset Defaults button.
  • Page 87 AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below. To configure the camera for DDNS access using AmcrestDDNS, see section 4.7.1.
  • Page 88 ● Trusted Sites: This checkbox allows the user to enable the IP Filter feature for trusted sites. ● Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end.
  • Page 89 ● Login Anonymously: This checkbox allows the user to anonymously login to the server. ● Username: This field allows the user to enter the SMTP username. ● Password: This field allows the user to enter the password associated with the SMTP username.
  • Page 90 Below is an explanation of fields on the UPnP settings screen: ● Enable: This checkbox allows the user to enable the UPnP function. ● Router State: This field shows the UPnP status and has two options: o Unknown: This means that UPnP mapping has failed. Successful: This means that UPnP mapping has succeeded.
  • Page 91 The seventh column allows the user to open a dialog box and edit the service’s information. To see how to setup the camera for remote access, see section 4.7. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
  • Page 92 ● Trap Port: This field allows the user to write in a trap port number. The trap port number should not be the same as the SNMP port. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
  • Page 93 ● Port: This field allows the user to enter a multicast port. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.11 WiFi The WiFi menu item has two tabs: WiFi and WPS.
  • Page 94: Event

    To enable 802.1x, click the checkbox next to Enable. An authentication method can be chosen from the dropdown box, and a username and password can be entered in their respective fields. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button.
  • Page 95 5.4.3.1 Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper. 5.4.3.1.1 Motion Detect This tab allows the user to modify motion detection settings. Below is a screenshot of the Motion Detect tab: Below is an explanation of the fields on the Motion Detect tab: ●...
  • Page 96 alarm signal lasts. Based on motion detection, a buzzer can go off, a tour can begin, PTZ can be activated, a snapshot can be taken, or the camera can begin recording. For example, if the anti-dither time is set to 10 seconds, each alarm may last 10 seconds if the local alarm is activated.
  • Page 97 To designate a zone, click and drag the mouse over the area desired. When a colored box is displayed over the live feed, that area is now enabled for motion detection. After the motion detection zone is set, click the enter button to exit the motion detection screen.
  • Page 98 Below is an explanation of the fields on the Video Tamper tab: ● Enable: This checkbox enables a video tamper alarm for the camera. ● Working Period: Clicking this button opens a weekly schedule that can be used to set times. o Click and drag to set video tampering for certain days of the week.
  • Page 99 ● Snapshot: This checkbox allows the user to enable the camera to take a snapshot when a video tampering alarm is triggered. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 100 Click and drag to set audio tampering for certain days of the week. Also, periods of audio detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. ●...
  • Page 101 5.4.3.3 Alarm This screen is used to set external alarm settings for the camera and any devices attached to the camera’s relay. Below is a screenshot of the Alarm settings screen: Below is an explanation of the fields on the Alarm settings screen: Enable: This checkbox enables external alarm activation for the camera.
  • Page 102 After 10 seconds, if system detects another alarm signal, it can generate a new alarm since the antidither time has expired. Sensor Type: This dropdown box allows the user to select which sensor type to use. The options are Normally Open (NO) and Normally Closed (NC).
  • Page 103 Below is an explanation of the fields on the SD Card settings tab: Event Type: This dropdown box allows the user to select which SD card abnormality to set event triggers for. The 3 options are No SD Card, SD Card Error, and Capacity Warning. Enable: This checkbox enables the SD Card abnormality trigger for the camera.
  • Page 104: Storage

    Alarm Delay: This field specifies in seconds how long the delay between alarm activation and relay alarm activation should be. To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button.
  • Page 105 5.4.4.1 Schedule The schedule menu manages the recording schedule for the camera. This menu has 3 tabs: Record Schedule, Snapshot Schedule, and Holiday Schedule. 5.4.4.1.1 Record Schedule This tab is where video recording settings are configured. Below is a screenshot of the Record Schedule settings screen: Below is an explanation of the fields on the Record Schedule settings tab: ●...
  • Page 106 ● Video Recording Schedule: To specify a video recording range, first select the type of recording desired, then click and drag on time bar for the desired date. To edit multiple days at once, drag the cursor further up or down to cover the other days.
  • Page 107 Alarm: Alarm means that the camera only takes snapshots when an alarm is activated. Alarm recording is represented by the color red. ● Snapshot Recording Schedule: To specify a snapshot range, first select the type of snapshot desired, then click and drag on time bar for the desired date.
  • Page 108 Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording. ● Calendar: This calendar allows the user to select days to designate as holidays. Once a day is designated, it can be customized to stop recording or snapshots for that day by using the Record and Snapshot checkboxes. To refresh the page, click the Refresh button.
  • Page 109 Below is an explanation of the fields on the SD Card settings tab: Device Name: This column designates the name of the SD card that is currently in the camera. ● Status: This column designates the status of the SD card. ●...
  • Page 110 Below is an explanation of the fields on the FTP settings tab: ● Enable: This checkbox allows the user to enable FTP uploading for the camera’s recorded media. ● Server Address: This field allows the user to designate a DDNS address for the FTP server. ●...
  • Page 111: System

    Below is an explanation of the fields on the Record Control settings tab: ● Pack Duration: This field allows the user to set how many minutes each file is comprised of. ● Pre-event Record: This field allows the user to specify how many seconds before an event should be recorded. ●...
  • Page 112 Below is an explanation of the fields on the General settings tab: ● Device Name: This field allows the user to change the device’s name. ● Language: This dropdown box allows the user to change the language used in the camera. ●...
  • Page 113 ● ● Time Format: This dropdown box allows the user to change the time format used in the camera. Time Zone: This dropdown box allows the user to change the time zone used in the camera. ● Current Time: This field allows the user to enter in the date and time manually. Clicking the PC Sync button allows the camera to sync with a Network Time Protocol (NTP) server.
  • Page 114 Below is an explanation of the fields on the Manage Users screen: ● Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen. ● User Name: This tab shows the usernames available on the camera. ●...
  • Page 115 Note: An alternate method to conduct a Factory Reset for the device is to press and hold the indicator light/reset button on the back of the device for 10 seconds (until the light changes). 5.4.5.4 Import/Export This screen allows the user to import or export settings from the camera. Below is a screenshot of the Import/Export screen: To import settings, click the Import button.
  • Page 116: Information

    ● Auto Delete Old Files: This checkbox allows the user to enable the auto deletion of old files on the camera. ● Manual Reboot: This button allows the user to manually reboot the camera. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.5.6.
  • Page 117: Alarm

    To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To backup the log, click the Backup button. To clear the log, click the Clear button. 5.4.6.3 Online Users This screen allows the user to see which users are online.
  • Page 118: Faqs/Troubleshooting

    The table on the right shows the alarm log and all of the alarm instances that have occurred. checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered. Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt.
  • Page 119 Below are a few possible reasons why this may be occurring: ● The input voltage is too low or is not stable. ● The insides of the camera have accumulated too much dust. ● The temperature is either too hot or too cold. ●...
  • Page 120 ● The camera software has a read error. Restart the camera to solve this problem. ● The SD card is broken. ● The SD card slot is malfunctioning. ● The camera’s hardware is malfunctioning. 7. There is no audio during real-time monitoring. Below are a few possible reasons why this may be occurring: ●...
  • Page 121 ● Windows version is pre -Windows 2000 service pack 4. Use a more recent version of Windows. ● ActiveX controls have been disabled. ● The PC is not using DirectX 8.1 or higher. Upgrade to a more recent version of DirectX. ●...
  • Page 122 ● An alarm may be setup incorrectly. ● An alarm output may have been manually opened. ● There may be an error in the camera’s firmware. 15. Alarms are not working. Below are a few possible reasons why this may be occurring: ●...
  • Page 123: Glossary Of Terms

    Glossary of Terms ● Abnormality – Any malfunction in terms of storage of data to the SD card. ● Alarm Delay – The gap in time between alarm activation and Relay alarm activation. ● Alternate Gateway – The node on the computer network that the network software uses when an IP address does not match any other routes in the routing table, and when the default gateway is not available.
  • Page 124 ● S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. ● Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage. The lower the sensitivity, the more movement is required to trigger an alarm.
  • Page 125: Fcc Statement

    FCC Statement 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 2.
  • Page 126: Ic Warning Statement

    IC Warning Statement This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 127: Appendix A: Toxic Or Hazardous Materials Or Elements

    Appendix A: Toxic or Hazardous Materials or Elements Component Name Toxic or Hazardous Materials or Elements Cr VI PBDE Sheet Metal(Case) ○ ○ ○ ○ ○ ○ Plastic Parts (Panel) ○ ○ ○ ○ ○ ○ Circuit Board ○ ○ ○...
  • Page 128 All the designs and software here are subject to change without prior written notice. ● All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: ● Visit http://amcrest.com/contacts...
  • Page 129 ● Call Amcrest Support using one of the following numbers Toll Free US: (888) 212-7538 ● International callers (Outside of US): +1-713-893-8956 USA: 713-893-8956 Canada: 437-888-0177 UK: 203-769-2757 ● Email Amcrest Customer Support support@amcrest.com © Copyright Amcrest 2018...

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