TCL 20 Pro 5G User Manual
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TCL 20 Pro 5G User Manual

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  • Page 2 Note: This is a user manual for TCL 20 Pro 5G (T810S). There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your phone or specific carrier services. Help Refer to the following resources to get more FAQ, software, and service information.

  • Page 3: Table Of Contents

    IR Remote ...................29 Apps and features ..................30 Phone ....................30 Contacts ....................35 Messages ....................38 Calendar ....................41 Clock ....................42 Calculator ....................45 TCL apps .....................46 Other applications ................46 Google applications ................46 Settings ......................49 Wi-Fi ....................49 Bluetooth .....................50 SIM card & cellular network ..............51...
  • Page 4 Connected devices ................53 Home screen & lock screen ..............56 Display....................56 Sound & vibration ................58 Notifications ..................58 Button & gestures ................58 4.10 Advanced features ................59 4.11 Smart Manager ...................61 4.12 Security & biometrics ................61 4.13 Location ....................62 4.14 Privacy....................62 4.15 Apps ....................62 4.16 Storage ....................62 4.17 Accounts....................63 4.18 Digital Wellbeing &...

  • Page 5: Your Mobile

    Your mobile Keys and connectors 3.5mm headset Microphone connector IR light Receiver Front Camera Touch screen Fingerprint sensor Back key Recent apps Home key Microphone SIM card slot/ Speaker microSD card slot USB Type-C connector...
  • Page 6 Multiple rear cameras RGB/Light sensor flash Volume up/down Smart key sensor Power key area Wireless charging area Smart key (left of the device) • Press to access a customized, convenient shortcut. Smart key settings are available at: Settings > Button & gestures > Smart key. Or touch Smart key in the app list.
  • Page 7 Recent apps • Touch to switch between recently opened individual app activities and documents. Power key (right of the device) • Press: Lock the screen/Light up the screen Note: Additional shortcuts and customizable settings are available at Settings > Button & gestures > Power key. •...

  • Page 8: Getting Started

    Getting started Setting up Inserting or removing the SIM/microSD card Use the provided SIM pin to open the SIM tray. Place the Nano SIM card into the tray slot labeled "SIM". Place the microSD card into the tray slot labeled "SD". Note: microSD cards are sold separately.
  • Page 9 Charging the battery You are advised to fully charge the battery ( ). Charging status is indicated by a percentage displayed on screen while the phone is powered off. The percentage increases as the phone is charged. To reduce power consumption and energy waste when the battery is fully charged, disconnect your charger from the plug;...

  • Page 10: Home Screen

    Powering on your phone Hold down the Power key until the phone powers on, unlock your phone (Swipe, PIN, Password, Pattern, Fingerprint or Face recognition) if necessary and confirm. The Home screen is displayed. If you do not know your PIN code or forget it, contact your network carrier. Be sure to keep your PIN code secure.
  • Page 11 Using the touchscreen Touch To access an application, touch it with your finger. Touch and hold To enter the available options for an item, touch and hold the item. For example. Select a contact in Contacts and touch and hold it. An options list will then appear. Drag Place your finger on the screen to drag an object to another location.
  • Page 12 Status bar From the status bar, you can view both phone status (on the right side) and notification information (on the left side). Drag down the status bar to view notifications and drag again to enter the quick settings panel. Touch and drag up to close it.
  • Page 13 Quick settings panel Drag down from the top of the screen twice to open the Quick settings panel. You can enable or disable functions or change modes by touching the icons. Touch the Edit icon to customize your Quick settings panel. Touch to customize your Quick settings panel.
  • Page 14 Swipe to unlock the screen Press the Power key once to light up the screen, swipe up the screen to unlock the screen. Double tap to enter the detailed screen Swipe up to unlock the screen Swipe right to Swipe left to enter Phone enter Camera Enter a password to unlock the screen...
  • Page 15 Use Fingerprint unlock • For the best result, begin with the index finger on your dominant hand. • Put your finger on the sensor and lift after you feel a vibration. Keep lifting your finger to add the different parts of your fingerprint. •...
  • Page 16 Widgets and recently used applications Widgets Touch and hold the empty area in the Home screen, then touch Widgets to display all widgets. Touch and hold the selected widget and slide it to move to your preferred screen. Recently used applications To consult recently used applications, touch the Recent apps key.

  • Page 17: Text Input

    Volume adjustment Press the Volume key to adjust the Media volume. Touch the icon to adjust Ring, Alarm and Notification volume. Text input Using the Onscreen Keyboard Onscreen Keyboard settings Touch Settings > System > Language & input, touch the Virtual keyboard you want to set up and a series of settings will become available.
  • Page 18 Android keyboard Enter recipient numbers or select from contacts Touch to send the message Touch and hold to switch language Touch to insert a period Touch and hold to select symbols Touch to switch between "abc/Abc" mode Touch and hold to switch to "ABC" mode Touch to access the symbols and numbers keyboards Touch to insert a comma Touch and hold to access keyboard settings, insert an emoji, or view input...
  • Page 19 Text editing You can edit text which you have entered. • Touch and hold or double tap within the text you want to edit. • Drag the tabs to change the amount of text to edit. • The following options will appear: Cut, Copy, and Share. You can also insert new texts if preferred •...

  • Page 20: Multimedia Applications

    Multimedia applications Camera ............Before using the camera, make sure that you remove the protective lens cover to avoid it affecting your picture quality. Launch Camera There are multiple ways to open the Camera app. From the Home Screen From the home screen, touch Camera From the Lock Screen When the screen is locked, press the Power key once to light up the screen, then swipe left on the camera icon in the lower right corner to open the camera.
  • Page 21 Select filter s Flash mode: Touch to turn on/off the camera flash WARNING: Keep a safe distance when using the flash. Do not point the flash toward people’s or animals’ eyes. Take a timed photo Take HDR photos Zoom in/out Switch between front/back camera Take a photo Touch to access settings...
  • Page 22 To take a photo The screen acts as the viewfinder. First, position the object or landscape in the viewfinder, touch the screen to focus if necessary. Touch to capture. The photo will be automatically saved. You can also touch and hold to take burst shots, the maximum number is 20.
  • Page 23 Turn on/off Super anti-shake Turn on/off HDR Touch to access settings View the photos or videos you have taken Touch to start video recording. Touch the left part of this icon to take a picture during video recording. Touch the right part of this icon to pause video recording and touch continue.
  • Page 24 HIGH PIXEL: When capturing pictures the device will use the 48M rear camera or 32M front camera. The photos are larger and more detailed than pictures taken in auto mode. This mode works only in partially bright scenes, such as when the sun is shining.
  • Page 25 • Dark shot: Turn on to take great pictures in a dark environment. • Volume button function: Touch to customize the Volume button to Shutter, Zoom or Volume when using camera. • Touch to capture: Touch to turn on/off. When activated, the image will be captured by simply touching the viewfinder screen.

  • Page 26: Gallery

    Gallery ............Gallery acts as a media player for you to view photos and play videos. In addition, a set of further operations to pictures and videos are available for selection. To view the photos you have taken, touch from the Home screen. Tap to access more options Explore Explore collects photos into groups making them more easy to find...
  • Page 27 Working with pictures You can work with pictures by rotating or cropping them, sharing them with friends, setting them as a contact photo or wallpaper, etc. Find the picture you want to work on, and touch the picture in the full-screen picture view.
  • Page 28 Album management When there are many pictures and videos, you can manage your albums for convenient viewing. Create an album to create and name a new album. Select the pictures or videos you want to include in it by tapping to copy or move them.

  • Page 29: Music

    Hide album Touch and hold the album you want to hide, touch > MOVE. The album contents will be hidden from Moments. Music .............. You can play music files stored on your phone or microSD card. To play a music file, swipe up on the Home screen, then touch Music More options Search for a song Play or pause...

  • Page 30: Ir Remote

    IR Remote ............IR Remote through infrared sensor to help you remote control home appliances anytime, anywhere, to solve the pain caused by excessive household appliances, provide 10 remote control device functions . Home appliances such as TV, Set-up Box , AIRCON, Net box, DVD, Air cleaner, Fan, Power amplifier, Water heaters. 1.

  • Page 31: Apps And Features

    Apps and features Phone ............. Making a call To make a call, touch in the Favourites tray. View the call's detailed information Call logs Show the dial pad Favourite numbers Contacts...
  • Page 32 Touch and hold to access voicemail Enter the desired number from the dial pad and touch to place the call or select a contact from Contacts or Call logs by sliding or touching tabs, then make the call. The number you entered can be saved to Contacts by touching Create new contact or Add to a contact.
  • Page 33 Answering or rejecting a call When you receive a call: • Press ANSWER, or swipe up the icon to answer; • Press DECLINE, or swipe down the icon to reject; • Touch to reject the call by sending a preset message. Calling your voicemail Your voicemail is provided by your network to avoid missing calls.
  • Page 34 During a call To adjust the volume during a call, press the Volume up/down key. End the current call. Touch to mute the current call. Touch this icon again to unmute the call. Display the dial pad. Touch to activate the speaker during the current call. Touch this icon again to deactivate the speaker.
  • Page 35 To avoid accidental operation of the touchscreen during a call, the screen will be locked automatically when you put the cellphone close to your ear; and it will be unlocked when the cellphone is taken away from your ear. Managing multiple calls With this phone you can handle multiple calls at the same time.

  • Page 36: Contacts

    Contacts ............Contacts enables quick and easy access to the contact you want to reach. You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone. Consult your Contacts To see your contacts, touch from the App drawer.
  • Page 37 Adding a contact Touch in the contact list to create a new contact. You are required to enter the contact's name and other contact information. By scrolling up and down the screen, you can move from one field to another. Touch to save Select a picture or take a photo for the Phone contact Touch to open available labels...
  • Page 38 Using the Quick contact panel Touch a contact to open the Quick contact panel. • Touch or the number to make a call. • Touch to send a message. • Touch to make a video call. The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your phone.

  • Page 39: Messages

    Accounts Contacts, data or other information can be synchronized from multiple accounts, depending on the applications installed on your phone. from the contacts list and touch Settings > To add an account, touch Accounts > Add account, or from the home screen, touch Settings > Accounts > Add account.
  • Page 40 Sending a text message • To add recipients, enter a mobile phone number or select a contact in the To bar. • Touch the Text message bar to enter the text of the message. • When finished, touch to send the text message. Specific letters (accented) will also increase the size of the SMS.
  • Page 41 Manage messages When receiving a message, will appear on the Status bar as a notification. Drag down the Status bar to open the Notification panel. Touch the new message to open and read it. You can also access the Messages application and touch the message to open it.

  • Page 42: Calendar

    Calendar ............Use Calendar to keep track of important meetings, appointments, etc. To view the calendar and create events, open the Google apps folder from the Home screen, then touch Calendar. Multimode view You can display the Calendar by Schedule, Day, 3 days, Week, or Month, touch to select.

  • Page 43: Clock

    Event reminder If a reminder is set for an event, the upcoming event icon will appear on the Status bar as a notification when the reminder time arrives. Touch and drag down the Status bar to open the notification panel, touch an event name to view the Calendar notification list.
  • Page 44 Timer From the Clock screen, touch Timer to enter. • Touch the provided time to start the countdown directly. Or • Set the time. Touch to start the countdown. • Touch to pause. • Touch to reset.
  • Page 45 Stopwatch From the Clock screen, touch Stopwatch to enter. • Touch to start the Stopwatch. • Touch to pause. • Touch to reset. • Touch to share. Adjust Clock settings Touch to access Clock and Alarm settings.

  • Page 46: Calculator

    Calculator ............To solve mathematical problems with Calculator, swipe up from the home screen, then tap Calculation history Touch to switch between Basic calculation and Scientific calculation For more options about Currency and Unit conversion Touch to delete digits one by one...

  • Page 47: Tcl Apps

    TCL apps NXTVISION ..................NXTVISION provides image enhancement, video & game enhancement and other screen functions, helping your screen to come alive with a wonderful visually enhanced experience. Support center ................Support Center helps you to learn more about Hot FAQs, operation instructions, troubleshooting, etc.
  • Page 48 Gmail As Google's web-based email service, Gmail is configured when you first set up your phone. With this application you can send and receive emails, manage emails by labels, archive emails, etc. Emails can be automatically synchronized with your Gmail account. Maps Google Maps offers satellite imagery, street maps, 360°...
  • Page 49 Photos Google Photos stores and backs up your photos and videos. It also automatically analyzes photos and organises them into groups, so that you can quickly find the photos you need. Google Pay Google Pay allows you to make contactless payment with your phone, which is the fast, simple and safe way to pay in millions of places - in stores, online, and more.

  • Page 50: Settings

    Settings.......... To go to Settings, swipe up from the Home screen or swipe left and then tap Settings You can also swipe down from the notification panel and touch Wi-Fi You can connect to the internet when your phone is within range of a wireless network.

  • Page 51: Bluetooth

    Bluetooth Bluetooth is a short-range wireless communication technology that you can use to exchange data, or connect to other Bluetooth devices for various uses. To turn on Bluetooth • Touch Settings > Bluetooth. • Turn on Your device name will appear on screen. To rename your device •...

  • Page 52: Sim Card & Cellular Network

    Super Bluetooth Once two or more BT devices are connected, Super Bluetooth will be enabling you to adjust the volume and audio balance of each BT device, and calibrate a connected speaker to better synchronize sound with the video on your smartphone. To get a better listening experience, we suggest that your device connects with up to four audio devices simultaneously.
  • Page 53 The default setting for the 5G network switch is ‘On’, allowing you to enjoy surfing the internet using a fast network service. • Smart 5G: Smart 5G function will help to save battery life by limiting 5G network usage in some situations. •...

  • Page 54: Connected Devices

    Private DNS Touch to select private DNS mode. Connected devices Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network from outside that network. VPNs are commonly deployed by corporations, schools, and other institutions so that their users can access local network resources when not inside that network, or when connected to a wireless network.
  • Page 55 Phone & Tablet connection Before using the Cast function, please ensure that both your phone and tablet have Wi-Fi and Bluetooth turned on. Only TCL 9295G and 9296X models support this function. Touch Multi-Screen on your tablet, a pop up window will then appear on your phone.
  • Page 56 With a USB cable, you can charge your device, transfer files or photos (MTP/PTP) between your phone and a computer. To connect your phone to the computer • Use the USB cable that came with your phone to connect the phone to a USB port on your computer.

  • Page 57: Home Screen & Lock Screen

    Android Auto After having created and logged in to your account, phone apps can then be used on your car screen. Home screen & lock screen With this menu, set your home apps, choose your favourite wallpapers and theme styles, etc. Flip cover mode Turn on Flip cover mode for full functionality of your flip cover.
  • Page 58 Eye comfort mode Eye comfort mode can effectively reduce blue light radiation and adjust the colour temperature to relieve eye fatigue. You can also create a custom schedule to turn it on. Sleep Set screen timeout. Font size Slide to make the text on screen smaller or larger. Auto-rotate screen Select whether the screen rotates automatically or not.

  • Page 59: Sound & Vibration

    Sound & vibration Use the Sound & vibration settings to configure many aspects of call ringtones, music, and other audio settings. Phone ringtone & vibrate Set your incoming call ringtone, turn on/off also vibrate for calls, or opt for the phone to vibrate only.

  • Page 60: Advanced Features

    Power key To turn on/off the quick short functions about the Power key, as well as the Power key menu. Smart Key You can customize a variety of powerful features to make the use of the phone more convenient. Touch Single press, Double press or Long press, then set Action as Open an app or Open a feature, and then set a shortcut for an App or a feature.
  • Page 61 Fingerprint Quick Launch NOTE: You need to set a pattern, PIN, or password + fingerprint before using this option. Turn on to enable Fingerprint Quick Launch. When the phone screen is locked, touch and hold the fingerprint to open the quick start panel, then slide your finger toward the app you wish to quickly launch.

  • Page 62: Smart Manager

    4.11 Smart Manager Smart Manager ensures your phone is operating in top form by automatically scanning and providing recommendations to optimize your phone to preserve battery levels, manage storage and protect against security threats. Restricting auto-start apps can make the system run faster and extend battery life. To ensure applications that require push notification continue to work as expected, turn off "All automatically manage"...

  • Page 63: Location

    App lock Apps lock can effectively protect your privacy by locking some apps with a pattern or fingerprint. Go to Settings > Security > Apps lock to set the lock format, lock time and choose the apps you want to lock. Others You can also set Quick assistance, SIM card lock, Screen pinning, etc.

  • Page 64: Accounts

    4.17 Accounts Touch to add, remove, and manage your email and other supported accounts. You can also use these settings to control the options for how all applications send, receive and synchronize data; i.e. if this is done automatically, according to a schedule for each app, or not at all.
  • Page 65 System Update If you want to update the system, touch CHECK FOR UPDATES (refer to “5 FOTA upgrade”). Update APPS Touch to check and/or install new system app. Touch to set more options. Languages & input Touch to configure language settings, the on-screen keyboard, voice input settings, pointer speed, etc.
  • Page 66 Regulatory & safety Touch to view product information such as Product model, Manufacturer name, Manufacturer address, IMEI, CU reference, Bluetooth Declaration ID, etc. User Experience Improvement Program Touch to join the User Experience Improvement Program so we can continue to improve our product design and overall user experience.

  • Page 67: Fota Upgrade

    FOTA upgrade Use the FOTA (Firmware Over The Air) upgrade to update your phone's software. To access updates, from the app list, touch Settings > System > System Update. Turn on data connection or Wi-Fi before searching for updates. With Wi-Fi turned on, the system is able to discover if a new firmware version is available and if so, begin to download it automatically.

  • Page 68: Troubleshooting

    Troubleshooting Before contacting the service centre, here are some instructions to help you troubleshoot your device: • For optimal operation, fully charge the battery. • To improve the phone’s performance, remove unnecessary files or apps on your phone. • Update your phone's software via Settings > System > System Update. •...
  • Page 69 My phone can't charge properly • Make sure that you are using the TCL charger that comes with the phone. • Make sure that your battery is not completely discharged; if the battery power has been empty for a long time, it may take around 20 minutes to display the battery charging indicator on the screen.
  • Page 70 I can't use the features described in the manual • Check with your carrier to make sure that your subscription includes this service. • Make sure that this feature doesn't require a TCL accessory. When I select a number from my contacts, the number can't be dialled •...
  • Page 71 I can't access my voicemail • Make sure that your carrier’s voicemail number is correctly entered in "Voicemail number". • Try later if the network is busy. I can't send and receive MMS • Check your phone storage as it might be full. •...
  • Page 72 • Update news and weather information on manual demand, or increase their auto-check interval. • Exit background-running applications if they are not being used for extended periods of time. • Turn off Bluetooth, Wi-Fi, or GPS when not in use. The phone becomes warm following prolonged calls, game playing, internet surfing or running other complex applications •...

  • Page 73: Specifications

    Specifications Platform: • Qualcomm Snapdragon™ 7225 ® • Android R, TCL UI Memory: • 256GB ROM + 6GB RAM Dimensions (LxWxT): • 164.2 x 73 x 8.77~9.07 mm Weight: • 190g Display: • 6.67" edge touch screen with 1080x2400 pixel screen resolution Network: •...
  • Page 74 Camera: • Rear Camera: 48 OIS+16MP(UW)+5MP(Macro)+2MP(Depth) • Front camera: 32MP Audio & Video supported formats: • 3GP, 3G2, AAC, AVI, ADTS, ASF, AWB, FLAC, IMY, MID, MKV, MOV, MP3, MPEG-4, MXMF, OGG, OTA, RTTTL, RTX, WAV, WEBM, XMF • MPEG-4, AAC+, AAC-LC, AMR-NB, AMR-WB, EVRC, FLAC, H.263, H.264, H265/HEVC, MIDI, MP3, OPUS, PCM, QCELP, VORBIS, VP8, VP9, eAAC+ Battery •...

  • Page 75: Accessories

    Accessories Standard accessories • Charger • USB Cable • SIM Card Pin • Quick Start Guide • Product safety information leaflet • Accessories depend on countries. • Only use the TCL batteries, chargers, and accessories included along with your device.

  • Page 76: Licenses

    SD-3C, LLC. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under licence. Other trademarks and trade names are those of their respective owners.
  • Page 77 For more information on how to use the phone, please go to tcl.com and download the complete user manual. The website will also provide you with answers to frequently asked questions.

This manual is also suitable for:

T810s

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