Panasonic KX-TGE720E Operating Instructions Manual

Panasonic KX-TGE720E Operating Instructions Manual

Digital cordless answering system

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Model shown is KX-TGE720.
Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
TGE72xE_0221_ver005.pdf 1
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TGE720E
KX-TGE722E
KX-TGE723E
2019/02/21 14:47:44

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Summary of Contents for Panasonic KX-TGE720E

  • Page 1 KX-TGE723E Model shown is KX-TGE720. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. TGE72xE_0221_ver005.pdf 1 2019/02/21 14:47:44...
  • Page 2: Table Of Contents

    Table of Contents Introduction Answering System Model composition ........3 Answering system ........37 Accessory information ........3 Turning the answering system on/off ..37 General information ........4 Greeting message ........37 Graphical symbols for use on equipment and Listening to messages .......38 their descriptions ..........5 Advanced new message alerting features ............39 Important Information...
  • Page 3: Introduction

    Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGE720 KX-TGE720 KX-TGE720 KX-TGEA71 series KX-TGE722 KX-TGE720 KX-TGEA71 KX-TGE723 KX-TGE720 KX-TGEA71 Accessory information Supplied accessories Quantity Accessory item/Part number KX-TGE720 KX-TGE722 KX-TGE723 AC adaptor for base unit/PNLV226E0U Telephone line cord/PNJA1191Z (for U.K.) Rechargeable batteries Handset cover...
  • Page 4: General Information

    R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic Corporation declares that the radio equipment type (KX-TGE720 series: page 3) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: http://www.ptc.panasonic.eu/doc...
  • Page 5: Graphical Symbols For Use On Equipment And Their Descriptions

    Ecodesign information Ecodesign information under EU Regulation (EC) No. 1275/2008 amended by (EU) Regulation No. 801/2013. From 1 January 2015. Please visit here: http://www.ptc.panasonic.eu/erp Click [Downloads] a Energy related products information (Public) Power consumption in networked standby and guidance are mentioned in the web site above.
  • Page 6: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.
  • Page 7: Important Safety Instructions

    R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other.
  • Page 8: Other Information

    Important Information R Do not place heavy objects on top of the Disposal of Old Equipment and product. Batteries (Only for European Union R When you leave the product unused for a and countries with recycling systems) long period of time, unplug the product from the power outlet.
  • Page 9: Specifications

    Important Information case it complies with the requirement set by the Directive for the chemical involved. Note for battery removal procedure Refer to “Battery installation” on page 10. Specifications R Standard: DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power:...
  • Page 10: Getting Started Setting Up

    Connect the AC adaptor to the power Connections outlet. Note: n Base unit R Use only the supplied Panasonic AC Connect the AC adaptor to the unit by adaptor PNLV233E. pressing the plug firmly. Fasten the cord by hooking it.
  • Page 11 Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 7. Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 TGE72xE_0221_ver005.pdf 11...
  • Page 12: Controls

    Getting Started Receiver Display Controls N (Off/Power) N (Smart Function Key/Noise Handset reduction key) indicator Charge contacts n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. (Example: MENU, OK, etc.) Navigator key Navigator keys functions as follows.
  • Page 13: Display Icons

    Getting Started Charge contacts Item Meaning Speaker R When displayed next to the N (MOBILE LOCATOR) battery icon: Answering N (HANDSET LOCATOR) system is on. (page 37) MjN/MkN (VOL.: Volume up/down) R When displayed with a Message counter number: New messages MANSWER ON/OFFN have been recorded.
  • Page 14: Turning The Power On/Off

    Getting Started Handset soft key icons Language setting Icon Action Accepts the current selection. Display language Temporarily turns off the ringer MMENUN#110 for incoming calls. (page 17) MbN: Select your desired language. a Opens the phonebook. MOKN Turns the key lock feature off. (page 20) n When you select a language other than English...
  • Page 15: Other Settings

    Getting Started features are disabled even when the Other settings indicator flashes slowly. – Listen to new messages. (page 38) – View the caller list when there are Smart Function Key ( key) missed calls. (page 36) The Smart Function Key ( key) is located Setting the Smart Function Key on the bottom of the handset.
  • Page 16 Getting Started Note: R If there is a handset that is not compatible with Eco Plus registered to the base unit, “Eco Plus” is not available. If that handset is registered while “Eco Plus” was already selected, the setting changes to “Eco Off”.
  • Page 17: Making/Answering Calls

    Making/Answering Calls 0 a MDN (Pause) Making calls Dial the phone number. a M Note: Lift the handset and then dial the phone number. R A 3 second pause is inserted each time MDN R To correct a digit, press MCLEARN. (Pause) is pressed.
  • Page 18: Useful Features During A Call

    Making/Answering Calls Note: Useful features during a R Please contact your phone service provider for details and availability of this service in call your area. Hold Handset noise reduction Press MMENUN during an outside call. This feature allows you to hear the voice of the person you are talking to clearly, by MbN: “Hold”...
  • Page 19: Handset Locator

    Making/Answering Calls Note: To stop paging: Base unit: Press M R To prevent other users from joining your conversations with outside callers, turn the Handset: Press M privacy mode on (page 27). Using the Smart Function Key Transferring calls, conference You can also stop paging by pressing M calls Available for:...
  • Page 20: Intercom

    Making/Answering Calls Charges may be incurred if the mobile phone answers the call. Key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be Intercom answered, but most other functions are disabled while key lock is on.
  • Page 21: Phonebook

    Phonebook change the names of categories (“Friends”, “Family”, etc.). By assigning different ringer Phonebook tones for different categories of callers, you can identify who is calling (category ringer You can add 150 names (16 characters max.) tone), if you have subscribed to Caller ID and phone numbers (24 digits max.) to the service.
  • Page 22: Speed Dial

    Phonebook pauses after the number and PIN as Editing entries necessary (page 17). Find the desired entry (page 21). a MMENUN Speed dial MbN: “Edit” a MOKN Edit the name if necessary. a MOKN You can assign 1 phone number to each of the dial keys (1 to 9) on the handset.
  • Page 23 Phonebook Erasing an entry Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Erase” a MOKN MbN: “Yes” a MOKN a M Viewing an entry/Making a call Press and hold the desired speed dial key (1 to 9).
  • Page 24: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting.
  • Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2-9 Rings #211 Number of Rings <8 Rings> Auto 1 Minute #305 Recording Time <3 Minutes> Greeting Only – #306 Remote Code Call Screening <On> #310 – – #327 Answer On – –...
  • Page 26 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume – Handset Off-6 <3> #G160 – Ringer Volume – Base Unit <Ringtone 1> #161 – Ringtone (Handset) Do Not Disturb #238 Mode <Off>...
  • Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code *1, *7 – <Off> #725 Eco Mode Eco Plus *1, *7 – <Normal> #729 Security Enhanced – – #302 Record Greeting Display Setup LCD & Key <On> #276 – Backlight Level 1–4 #145 –...
  • Page 28: Alarm

    Programming Main menu: “Baby Monitor” Sub-menu 1 Sub-menu 2 Settings Code On/Off – #268 <Off> Sensitivity Level – #269 <Middle> High Main menu: “Caller List” Operation Code Viewing the caller list. #213 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
  • Page 29: Do Not Disturb Mode

    Programming for time periods when you do not want to be “Once” disturbed, for example, while sleeping. Do not An alarm sounds once at the set time. disturb mode can be set for each handset. “Daily” Using the phonebook’s category feature An alarm sounds daily at the set time.
  • Page 30: Nuisance Call Block

    Programming MbN: Select the entry to be blocked. a Selecting categories to bypass do MMENUN not disturb mode MbN: “Save CID” a MOKN MMENUN#241 MbN: “Nuisance Call Block” a MOKN Select your desired categories by MbN: “Yes” a MOKN a M pressing 1 to 9.
  • Page 31: Baby Monitor

    Programming To erase a number: If the base unit is placed near the MERASEN a MbN: “Yes” a MOKN a monitored handset, we recommend turning off the base unit ringer volume (page 26). Note: Setting the baby monitor R When editing, press the desired dial key to add digits and press MCLEARN to erase.
  • Page 32 Programming n By entering phone numbers: MMENUN a MbN: “Erase” a MOKN MMENUN#268 MbN: “Yes” a MOKN a M MbN: “On” a MOKN Baby monitor sensitivity MbN: Select “External” to monitor from an outside line. a MEDITN a You can adjust the sensitivity of the baby MADDN monitor.
  • Page 33: Other Programming

    Programming MOKN Other programming MbN: Select a memory location. a MOKN Enter the phone number or area code to Changing the handset name be restricted (8 digits max.). a MOKN a The default handset name is “Handset 1” to “Handset 3”. You can customise the name of each handset (“Bob”, “Kitchen”, etc.).
  • Page 34 Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
  • Page 35: Caller Id Service

    Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Talking Caller ID Caller ID features, you must subscribe to a Caller ID service.
  • Page 36 Caller ID Service Note: R If is displayed in step 2, not all of the information is shown. To see the remaining information, press MEN. To return to the previous screen, press MFN. R If the entry has already been viewed or answered, “...
  • Page 37: Answering System

    Answering System Base unit Answering system Press MANSWER ON/OFFN to turn on/off the answering system. The answering system can answer and record calls for you when you are unavailable to Handset answer the phone. To turn on: You can also set the unit to play a greeting MMENUN#327 message but not to record caller messages by To turn off:...
  • Page 38: Listening To Messages

    Answering System messages are not recorded and the unit If pressed within the first 5 seconds of a plays a different pre-recorded greeting message, the previous message is message asking callers to call again. played. Rewinding the message Resetting to a pre-recorded greeting Press and hold M N until the unit plays the message...
  • Page 39: Advanced New Message Alerting Features

    Answering System R “New Message” must be set to “On” in n Editing the number before calling back “Setting the Smart Function Key”, page 15. Press MMENUN during playback. MbN: “Edit & Call” a MOKN Operating the answering system Edit the number. a M MMENUN a a MOKN Erasing all messages...
  • Page 40 Answering System MbN: “Yes” a MOKN a M Storing a phone number to which the R The new message alert setting is unit makes an alert call turned off. n From the phonebook: MMENUN#338 Activating/inactivating the remote access code to play messages MbN: “Notification to”...
  • Page 41: Remote Operation

    Answering System Voice guidance Remote operation During remote operation, the unit’s voice Using a touch-tone phone, you can call your guidance starts and prompts you to press 1 phone number from outside and access the to perform a specific operation, or press 2 to unit to listen to messages or change listen to more available operations.
  • Page 42: Answering System Settings

    Answering System MMENUN#211 Turning on the answering system MbN: Select the desired setting. a MOKN remotely Dial your phone number from a touch-tone phone. Caller’s recording time Let the phone ring 20 times. R A long beep is heard. You can change the maximum message recording time allowed for each caller.
  • Page 43: Useful Information

    Useful Information Voicemail service In addition to your unit’s answering system you may also have voicemail service from your phone service provider. Voicemail is an answering service that may be offered by your phone service provider. This service can also record calls when you are unavailable to answer the phone or when your line is busy.
  • Page 44 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333 TGE72xE_0221_ver005.pdf 44 2019/02/21 14:47:47...
  • Page 45: Error Messages

    Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R Confirm the base unit’s AC adaptor is connected to the unit and the power outlet correctly. No link.
  • Page 46 Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 10). R Fully charge the batteries (page 11).
  • Page 47 Useful Information Problem Cause/solution I cannot register a handset R You entered the wrong PIN. If you forget your PIN, see “I to a base unit. cannot remember the PIN.” (page 47). I cannot remember the R Change the PIN using the following method. PIN.
  • Page 48 Useful Information Problem Cause/solution I cannot make a call. R You dialled a call restricted number (page 33). R The key lock feature is turned on. Turn it off (page 20). I cannot make or answer a R An outside line is being used after a mobile locator feature is call.
  • Page 49 Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 37). new messages. R The message memory is full. Erase unwanted messages (page 38). R The recording time is set to “Greeting Only”. Change the setting (page 42).
  • Page 50 Useful Information Registering a handset to the base unit Handset: MMENUN#130 Base unit: Press and hold M N for about 5 seconds. R If all registered handsets start ringing, press M N again to stop, then repeat this step. (KX-TGE722/KX-TGE723) Handset: MOKN a Wait until “Base PIN”...
  • Page 51: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No.
  • Page 52: Index

    Index Key lock: 20 Keytones: 27 Index Making calls: 17 Missed calls: 35 Alarm: 28 Mobile locator: 19 Answering calls: 17 Mute: 18 Answering system: 37 Noise reduction: 18 Call screening: 42 Nuisance call block: 30 Erasing messages: 38, 39, 41 Greeting message: 37 OK Key: 12 Greeting only: 42...
  • Page 53 Notes TGE72xE_0221_ver005.pdf 53 2019/02/21 14:47:47...
  • Page 54 Notes TGE72xE_0221_ver005.pdf 54 2019/02/21 14:47:47...
  • Page 55 Notes TGE72xE_0221_ver005.pdf 55 2019/02/21 14:47:47...
  • Page 56 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0344 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...

This manual is also suitable for:

Kx-tge722eKx-tge723e

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